Consumer Pay Monthly (Voice) Hutchison 3G UK Limited 450 Longwater Avenue Green Park Reading Berkshire RG2 6GF Contact Customer Care: 333 (from a Three phone) or 0333 338 1001 (from any other phone) 05 October 2023 Contract Summary This contract summary provides the main elements of this service offer. It helps to make a comparison between service offers. Complete information about the service is provided in other documents. Services and equipment Mobile voice telephony Equipment Plan Allowance Not Applicable 24M data plan; Unlimited data: 12GB data (Go Roam in Europe); 12GB data (Go Roam Around the World); daily charges apply for Go Roam. Go Roam Fair Use Policies apply. See About Go Roam - About Go Roam - - Support - Three Speeds of the internet service and remedies Estimated maximum speed customers are likely to experience on the Three Network. Download Upload 3G 18 Mbps 2.6 Mbps 4G 70 Mbps 22 Mbps 5G 597 Mbps 50 Mbps Speeds may vary due to a number of factors (including the Device used) which are outlined in the terms: three.co.uk/terms-conditions/paym-and-payg If you experience continuous or regularly recurring disruption to services, you may be entitled to a price reduction or other remedy available under consumer law. Throughout 2023 and 2024, we will be making changes to and upgrading the Three Network. Following some of these, you will need a 4G or 5G handset capable of making voice calls on the 4G network, or a 4G or 5G router to access the Three Services. 3G-only Devices, and early 4G handsets that can only make 3G voice calls, will no longer work on the Three Network, in areas where planned work is carried out. For more information about coverage, go to Three.co.uk/coverage. Price Upfront (if applicable) Plan and Add-on Not Applicable Allowance Information Cost without discount Discount Discount Information *Monthly Charge for Unlimited Lite Airtime 24M 24M data plan; Unlimited data: 12GB data (Go Roam in Europe); 12GB data (Go Roam Around the World); daily charges apply for Go Roam. £22.00 Version Date: 18/08/2023 £0.00 No Discount Plan and Add-on Allowance Information TOTAL Cost without discount £22.00 Discount Discount Information £0.00 *Each April, your Monthly Charge will increase by the December CPI rate plus 3.9%. See three.co.uk/terms-conditions/paym-and-payg for an example. Monthly Charge includes a £5 monthly discount for paying by a recurring method, such as direct debit. Plans include unlimited calls and texts, unless you've chosen a Connect, Home Broadband or other Mobile Broadband Plan, which only include the specified data allowance. We offer three levels of Airtime, Connect and SIM Only Plans: Lite, Value and Complete, which include different Plan Extras. If you choose a Value Plan, you'll have access to a monthly content subscription, such as Paramount +, covering the first half of your Minimum Term, after which a monthly add-on charge will be added to your bill - you can cancel this at any time. On our Complete Plans, the cost of this subscription is included for the whole of your Minimum Term, after which it becomes chargeable at the rate set out in our Price Guide. For information on the other Plan Extras, including daily roaming passes, screen repair, and the extended warranty, please see your Contract Information. To use your UK allowance in Go Roam in Europe, there's a £2 charge for 24 hours. When you Go Roam Around the World, it's £5. Republic of Ireland and Isle of Man are excluded from the daily charge. Fair Use Policies apply. The charge is applied as soon as you use your Plan's allowance in a Go Roam destination. If you use all your monthly inclusive minutes allowance (if any), and continue to make calls, you'll be charged 65p per minute for standard calls. Additional data is charged at 1p/MB for Mobile Broadband Plans and 10p/MB for Connect or Data SIM Plans. For information on additional charges you may incur, which are not included in your Plan please see your Price Guide: three.co.uk/terms-conditions/price-guides Duration, renewal and termination Minimum Term 24 Months After your Minimum Term expires, your Agreement will continue until you terminate it on 30 days' notice, or you choose to switch provider. See three.co.uk/support/switching. You can end your Agreement at any time by giving us 30 days' notice. If you are within the Minimum Term, you'll need to pay us all outstanding Charges due, plus your Cancellation Fee. You'll also be entitled to end your Agreement in accordance with our Returns Policy. For more details on termination see: three.co.uk/terms-conditions/paym-and-payg. Any Add-Ons which recur monthly, will be applied automatically each month, until you ask us to remove them. If your Plan includes an extended warranty and you subsequently cancel or upgrade, this Plan Extra will no longer be available. Accessibility options If you would like a copy of this document in an alternative format (e.g. Braille or large print) contact Three on the details above. For information on Three's accessibility services see: three.co.uk/Accessibility.
