Operations & Training Risk Management Plan Author: ABHISHEK Status: Final Created: October 21, 2023 Updated: October 21, 2023 Objective The objective of this risk management plan is to systematically identify, assess, and mitigate potential risks associated with the Plant Pals operations launch, with a primary focus on addressing budgetary and scheduling challenges. Executive Summary As the project manager for Office Green, the goal of the Plant Pals operations launch is to seamlessly introduce our new product line to the market, ensuring both customer satisfaction and operational efficiency. Key milestones include finalizing product manufacturing, conducting comprehensive employee training, and executing a successful product launch. However, to navigate this project successfully, we must proactively address potential risks. Two primary risk categories have been identified: going over the project budget and falling behind the training schedule. In the subsequent sections, we will delve into specific risks within these categories and propose mitigation strategies. RISK TYPE ONE: Going over the project budget Scenario Each delivery truck costs $16,000 more than initially quoted. Risk to project (L/M/H) High Mitigation Plan Reduce or Control - To mitigate the risk of increased delivery truck costs, we will implement strict cost monitoring measures throughout the procurement process. Regular reviews and comparisons with initial quotes will be conducted, and negotiations with suppliers will be undertaken to minimize additional costs. Additionally, exploring alternative suppliers with competitive pricing will be part of our strategy. Probability: 50% Impact: $32,000 A product vendor charges a higher rate than expected. Medium Accept - Given the moderate probability and impact of this risk, we will accept this potential cost increase. However, to proactively manage this, we will establish clear communication channels with the vendor and seek early notification of any pricing adjustments. This will allow us to adjust our budget accordingly and minimize the impact. Medium Transfer - Recognizing the low probability but high potential impact, we will transfer this risk by securing shipment insurance and incorporating clauses in our vendor contracts that hold them responsible for any lost shipments. This way, in the event of a lost shipment, the financial burden will be transferred to the vendor, minimizing the impact on our budget. Probability: 20%-25% Impact: $17,000 A product vendor loses a product shipment. Probability: 5% Impact: Over $25,000 RISK TYPE TWO: Falling behind the training schedule Scenario Risk to project (L/M/H) Mitigation Plan Your Training Manager gets sick and misses a week of training. Probability: 5%-10% (Low to Medium) Impact: Medium - The impact would be a temporary disruption to the training schedule, potentially affecting the thoroughness of training during that week. Medium Accept - Given the relatively low probability and potential impact, we will accept this risk and develop contingency plans to ensure that training materials are well-documented. Cross-training team members will be considered to mitigate the impact of the Training Manager's absence. You cannot hire enough employees in time to train them before launch. High Reduce or Control - To reduce the likelihood of this risk, we will implement proactive recruitment strategies ahead of schedule. Initiatives such as early job postings, collaboration with recruitment agencies, and Probability: 20%-30% (Medium) Impact: High - The impact could result in a delay in training and, consequently, a potential delay in the overall project launch. More than 50% of employees quit after a difficult training process, leaving the company short-staffed. potential incentives for early hires will be explored. Low Accept - Given the low probability and potential impact, we will accept this risk. However, to mitigate its impact, we will conduct regular check-ins with employees during the training process, address concerns promptly, and create a positive and supportive training environment. Probability: 5% (Low) Impact: Low to Medium The impact could result in a temporary shortage of staff, but if addressed promptly, it may not significantly affect the overall project. Appendix: Probability chart: Probability Qualitative Quantitative (if measurable) Low Very low chance of risk occurring. Less than <10% chance of risk occurring. Medium Medium chance of risk occurring. 10%-49% chance of risk occurring. High High chance of risk occurring. 50%-100% chance of risk occurring. Impact chart: Types of Impact Financial Low Medium Low financial impact, costing the company $0$14,000 Low impact to project operations, causing delays of a few days to a Operational few weeks People Low impact to employee attrition, with 5%+ of employees quitting High Medium financial impact, High financial impact, costing the company costing the company $15,000-$29,000 $30,000 or more Medium impact to project operations, with potential to delay project by a month or more Medium impact to employee attrition, with 25%+ of employees quitting High impact to project operations, with potential to cause project failure High impact to employee attrition, with 50%+ employees quitting Probability and Impact Matrix: Inherent Risk Impact Low Medium High Medium High High Probability Medium Low Medium High Low Low Low Medium High