Copyright © 2010 Training Games, Inc. Start Game Let’s see how much you’ve learned from our last discussion. Ready??? Continue Word Jumble Game • Play sequentially or use the spinner on the scoreboard to select a team to play. Copyright © 2010 Training Games, Inc. Continue Team 1 YELLOW + Team 2 BLUE + Team 3 GREEN + Team 4 red + 10 0 9 8 7 6 5 4 3 2 9 8 7 6 5 4 3 2 1 00 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 + 10 0 9 8 7 6 5 4 3 2 9 8 7 6 5 4 3 2 1 00 9 8 7 6 5 4 3 2 1 9 8 7 6 5 4 3 2 1 + + Start/Stop + First Jumble Return to Jumble YUAQITL HINT: Excellent product & services. ANSWER: QUALITY 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble LESSON: TOTAL QUALITY MANAGEMENT SAMPLE: OCSTRMEU - COFUDES HINT: They ultimately determine the level of quality & determine whether the efforts are worthwile. ANSWER: COSTUMER- FOCUSED 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble PMELEYOE MOCMITTMEN HINT: All employees participate in working toward common goals. ANSWER: EMPLOYEE COMMITMENT 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble TACF-DASBE NECIISOD-KAIMNG HINT: In order to know how well an organization is performing, data on performance measures are necessary. Achieving consensus is important in making decisions also. ANSWER: FACT-BASED DECISION-MAKING 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble ITTNEGDRAE MTSYES HINT: Connects business improvement elements in an attempt to continually improve and exceed the expectations of customers, employees, and other stakeholders. ANSWER: INTEGRATED SYSTEM 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble SCNTINOOU TIMMPROVEEN HINT: Continual improvement drives an organization to be both analytical and creative in finding ways to become more competitive and more effective at meeting stakeholder expectations. ANSWER: CONTINOUS IMPROVEMENT 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble VEFFTECIE MMCOUNICIONAT HINT: Plays a large part in maintaining morale and in motivating employees at all levels. Communications involve strategies, method, and timeliness. ANSWER: EFFECTIVE COMMUNICATION 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Start Timer Show Answer Scoreboard Next Jumble Who Won?