SGRE
Internal Use Only
LSF 18.13
Rev 14
Release Date 05.02.13
Emer
Emergency Response Plan Onshore_en (UK)
Clyde Onshore Windfarm Turbine Internal Evacuation Plan
Emergency Response Plan
Procedures
SSE & SGRE
Name
Prepared by
Restricted
T14.19-3
Reviewed by (local function)
Shona McDonald
Craig Manderson
Org. Unit
WP SE CS UKIE QM&EHS EHS M3
WP SE CS UKIE OPS ON PM2 SM1
© SGRE All Rights Reserved
IMS Management System
LSF 18.13_en Rev 1 Ref: FORM 18.04
Page 1 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
Restricted
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Revision
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
Re-issue
Date
Section
2
05.02.13
Site Maps
List of Contact
Thunderstorm
List of Contacts
3
28.07.14
4
16.02.2015
5
13.11.2015
6
06.05.2016
7
20.09.2016
8
28.10.2016
9
09.11.2016
List of contacts
10
30.01.2017
List of Contacts
Additional Relevant Documentation
Site Information
List of Contacts
Site Information
SSE Emergency Card
List of Contacts
OCR Detail
Introduction
Abbreviations
List of Contacts
OCR Detail
Environmental Pollution
from turbine
Additional Documentation
Evacuation from Nacelle
Description Of Change
Addition of site map and emergency card legend
Amended SSE and ES SR WP Site Contact
“Return to Site” instruction to reflect SSE information
Amend EHS Manager
Amend Ren Ops Contact Numbers
Updated SGRE Emergency Number
Addition of WTG and Site Co ordinates
Updated with SSE Emergency Number
Amended list of contacts
Amended Abbreviations
Uploaded OCR detail into plan
Instructions on contacting OCR added
Added OCR to list
Amended PM detail in list of contacts
Inserted the criteria for reporting to OCR
Added location of spill kits on site.
Rescue Documentation information for additional rescue procedures
Information and guidance for principle rescuer on removal and replacement
of harness during rescue and prior to removal of casualty from turbine
Amended list of contact details
Removed Joe Boyes and Pat Magee from List
Added rescue description for 3.0DD WTG
11
03.05.2017
List of Contacts
12
07.11.2107
Emergency Equipment
Updated plan with information regarding extension
Added new site map
Amended operational titles
Added New EHS Manager
Added New Operations Manager
Added rescue procedure for 3.2DD WTG
Added list of emergency equipment for service vehicles
13
13.07.2018
Company Reference
Amended company reference from Siemens to SGRE
14
14.08.2018
Document
All sections amended due to release of SSE ERP
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 2 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
Section A – GENERAL
Page
1
Introduction
3
2
Wind farm chart
6
3
Incident Notification
6
4
List of Contacts
7
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All
3.
party
Installations
Section B – PROCEDURES
01 - Evacuation from Turbine
8
02 - Fire on manned Turbine
9
03 - Stranded by weather
10
04 - Electrical accidents
11
05 - Thunder storm
12
06 - Helicopter rescue
14
07 - Evacuation from nacelle
16
08 - Environmental Incident in Turbine
18
09 - Unexploded ordnance
19
10 – General Emergency Action
20
11 - Bomb threat
21
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 3 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
APPENDICES
LSF 18.03 Terrorist Threat Checklist (UK)
ADDITIONAL RELEVANT DOCUMENTATION
WI-WCES-SHE- 011-001-Clyde North, Central & South Wind Farm Emergency Response Information
Sheet Rev 7
SWT-2.3_Rescue_Description_12-2012_Ver1.0
SWT-3.0DD_Rescue_Description_12-2012_Ver 1.0
EMERGENCY EQUIPMENT
The following emergency equipment is located in SGRE service vehicles
∂
∂
First Aid
Eyewash
∂
∂
Milan A-024 Evacuation/Rescue Kit
SGRE Spineboard Kit
Spill kit
Winter Driving Kit (Seasonal)
∂
Restricted
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∂
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 4 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
1.
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
Introduction
This Emergency Response Plan has been produced for the use of persons involved in
Service & maintenance at Clyde Wind Farm. The procedures are designed to be simple
instructions providing decision support to personnel faced with emergency situations, and
are presented as a series of bullet points indicating actions required by specific personnel.
For personnel working on wind farm Installations, the purpose of the procedures is as follows:
∂
To ensure that the alarm is raised and that appropriate parties are alerted;
∂
To summon assistance from appropriate sources;
∂
To provide relevant information to those providing assistance;
∂
To ensure that the correct initial actions are taken at the site of the emergency.
For ease of reference, procedures relating to incidents and emergencies occurring on wind
farm installations are colour-coded yellow. Additionally, in the “person” column of the procedures, actions by workers on Installations are colour-coded yellow.
For the Wind Farm Manager the purpose of the Emergency Response Plan / Procedures
is as follows to:
∂
Ensure that appropriate SGRE Employees/Contractors and third party personnel are
notified;
∂
Provide the necessary support for personnel on Installations.
∂
Ensure an ongoing liaison with, and updating of, appropriate parties;
∂
Provide an overview of the actions required of all parties involved, for the purpose of
managing and coordinating the emergency response.
In all procedures, actions by the Wind Farm Manager are colour-coded red.
Procedures relating to incidents affecting the wind farm as a whole are colour-coded
green. Third party Contingencies are colour-coded orange
The Renewables Operations Centre shall be the first contact in the event of the
emergency situations detailed in this Emergency Response Plan
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If the event requires reporting to the Operational Control Room (OCR) in Newcastle,
this will be done by the relevant Service Manager or nominated deputy, they shall
advise if next of kin are to be informed, then take guidance from the OCR on the
handling of the situation.
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 5 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
This issue of the Clyde Onshore Wind Farm Emergency Response Plan / Procedures relates to the wind farm Service and Maintenance phase.
Abbreviation used:
Ren Ops
ERT
EHS
S&M
SAR
SGRE
WTG
OCR
Renewables Operations Centre
Emergency Response Team
Health and Safety Department
Service and Maintenance
Search and rescue
Siemens Gamesa Renewable Energy
Wind Turbine generator
Operations Control Room
Co ordinates and OS Grid Reference numbers for the following are recorded within
the published SSE Emergency Response Plan:
Restricted
T14.19-3
Wind Turbine Generators (WTG)
Buildings
HV Compounds
Access Gates
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 6 of 32
Wind Power New Unit and Service Business
Emergency Response Plan
Procedures
Clyde Onshore Wind Farm Turbine Internal Evacuation Plan
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2. Clyde Onshore Wind Farm chart
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 7 of 32
Wind Power New Unit and Service Business
3. Incident notification:
To activate an emergency response as precise and quickly as possible remember these 5
W’s in your initial request for assistance:
W = Who is calling
W = Where are you calling from
W = What has happened
W = When has this happened
W = Weather at the place of incident
You shall call Ren Ops on the emergency number
detailed below who shall ask you for information
from the emergency cards detailed below
EXAMPLE OF EMERGENCY CARD
An emergency card is located within the tower base and nacelle of each WTG which details the nearest access route to the relevant turbine.
Ren Ops Emergency No:
08001 976 976
Emergency Card
No.XX
Clyde Wind Farm
Please give the following information in sequence to
the Ren Ops when requesting an emergency ambulance response:
1 The Phone No. You Are Calling From
2 The Wind Farm Name
3 The Emergency Card No.
4 The Following Directions
From the North
Access details recorded here
From the South
Access details recorded here
Follow the site signage to Turbine ___. Turbine ___ will be stationary.
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5 Chief Complaint.
6 Number of patients.
7 Age of patient(s).
8 Gender of patient(s).
9 Patient Conscious?
10 Breathing normally?
11 Chest Pain?
If trauma: Severe bleeding?
Yes/No
Yes/No
Yes/No
Yes/No
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 7 of 32
Wind Power New Unit and Service Business
4.List of Contacts
Services
All emergency services
Contact
Contact
Confirmed
()
999 or 112

Wind Farm Management
Direct Line
+44(0)1738 454572
Mark McCourt (North)
+44(0)7469 411613
Anthony Doherty (South)
+44(0)7880 180611
Brian Shearer (Central)
+44(0)7342 028893
Lesley Speedie (East)
+44(0)7342 029006
Jim Laing (Operations Manager)
+44(0)7584 313756
SGRE Emergency Number
0800 023 2010

Service Manager
Craig Manderson
+44(0)1738 454512
+44(0)7921 242790

EHS Advisor
Shona McDonald
+44(0)7921 242772
EHS Manager
Derek Dixon
Site Supervisors
Alan Davidson


+44(0)7921 249 075

+44(0)1738 454510
+44(0)7921 242975

Glen Buchanan
+44(0)1738 454513
+44(0) 7921 243498

+44(0)7921 245658
Customer Contact
08001 976 976

HSE Executive
0845 300 9923 (Mon – Fri)
08:00 – 17:00

Environmental Agency
+44(0)1387 720502

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Operations Manager
Ben McDonough
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 8 of 32
Wind Power New Unit and Service Business
Hospital
Wishaw General
50 Netherton Street
Wishaw
ML2 0DP
+44(0)1698 361100
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Hairmyres General Hospital (alternative)
Eaglesham Road
East Kilbride
South Lanarkshire
G75 8RG


+44(0)1355 585000
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 9 of 32
Wind Power New Unit and Service Business
Evacuation from Turbine
Action
∂ Administer first aid as necessary.
Turbine contingency
Person
01
On Turbine
∂ Raise the alarm by calling Ren Ops
- Nature of injuries;
- Location;
- Immediate assistance required.
∂ Rescue equipment to be transferred to the point of evacuation.
∂ Request additional personnel to assist if needed
∂ Casualty preferably to be placed on the spineboard
∂ The Milan hub to be fastened to the designated anchor point
∂ The spineboard to be fastened to the descender
∂ All fastenings on the spineboard and on the hub to be given a thorough
check
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T14.19-3
Ren Ops
∂
Use the Milan Hub to lower the casualty from the turbine.
∂ Inform Emergency Services.
∂ Ensure arrangements are in place for reception and treatment of casualty
∂ Hand over personal / medical details to emergency services
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 10 of 32
Wind Power New Unit and Service Business
Fire on Manned Turbine
∂
∂
∂
∂
∂
●
Action
Extinguish the fire, if possible, by using fire fighting equipment on station
Evacuate the operatives from the Turbine
Gather and count all operatives
Perform life saving first aid if required
When outside Keep clear of turbine and up wind of the fire. Retreat away
from toxic fumes and falling debris.
Inform Ren ops
∂ Inform Emergency Services
∂
Liaise further actions with the Emergency Services
∂ Ensure arrangements are in place for reception and treatment of casualties.
Service
Restricted
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Turbine contingency
Ren Ops
On Turbine
Person
02
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 11 of 32
Wind Power New Unit and Service Business
Stranded by weather
Action
∂ Remain in a safe location inside the Turbine
∂
Inform Ren Ops
∂
Keep in regular contact with Ren Ops and SGRE Service Manager
∂ Advise emergency services of the situation and provide updates as necessary
Ren Ops
∂ Keep in contact with stranded personnel by radio and/or phone.
∂
Ensure that the families of the stranded personnel are informed, if the situation becomes extended.
Restricted
T14.19-3
Service
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
Turbine contingency
In Turbine
Person
03
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 12 of 32
Wind Power New Unit and Service Business
Person
Ren
Ops
Turbine
∂
∂
∂
∂
Action
Switch off the source power. Do NOT touch the casualty until the power has
been switched off.
Provide life-saving first aid
Inform Ren Ops
Continue first aid
∂ Inform the emergency services; prepare medical information and next of kin
information
∂
∂
Note
Medical advice can be obtained through the Emergency Services
When evacuated from the turbine, the casualty must be submitted to a
medical examination at a hospital
Service
Restricted
T14.19-3
04
Turbine contingency
Electrical accidents
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 13 of 32
Wind Power New Unit and Service Business
On Turbine
Person
05
Action
∂ If thunder is heard, THE INSTALLATION MUST NOT BE EVACUATED:
- Abort work;
- Proceed to a safe area inside the Installation (see next page);
- Keep clear of walls, ladders and guard rails;
- Inform Ren Ops
- Remain in the safe area until there is confirmation that no thunder has
been heard for at least 1 hour and no lightning is seen.
∂ If lightning is seen at a distance, or sparks are observed around the
anemometer, the air is starting to be ionized. In this situation there is
time to evacuate:
- Abort work;
- Call the Wind Farm Manager/Service Manager or SGRE Emergency
Number stating an emergency evacuation shall take place
∂
Evacuate the WTG as quickly as possible, seek refuge in service
van/vehicle, remain in vehicle until there is confirmation that no thunder
has been heard for 1 hour and no lightning is seen. If thunderstorm continues proceed to Site Office.
Turbine contingency
Thunder storm
Ren
Ops
∂ Monitor weather and forecasts continuously
∂
If lightning is seen or thunder is heard, immediately inform personnel on
Installations, stating “Emergency”
Note:
If lightning strikes the Installation, it will create a lot of noise, but it is not dangerous if you remain in a safe area.
Restricted
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Service
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 14 of 32
Wind Power New Unit and Service Business
Thunder storm, continued
05
Restricted
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Overview of safe areas
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 15 of 32
Wind Power New Unit and Service Business
Helicopter rescue
06
Evacuation of persons by helicopter from the nacelle will be dictated by
the Emergency Services. Correct information of injuries, condition of the
casualty and location will assist the Emergency Services on making this
decision.
Person
Action
∂ Raise the alarm by calling Ren Ops
● Initialise life saving first aid
On Turbine
blade pointing straight down)
∂ Place casualty on top of the generator and open all hatches in the nacelle
top.
∂ Thoroughly check all fastenings on spineboard
∂ Follow instruction in how to communicate with helicopter crew, either direct
on VHF Ch 16, if available or by using the site office as a relay station.
∂ Follow instructions given by helicopter crew.
NEVER fasten the line lowered from helicopter line to the Installation.
Turbine contingency
∂ When requested stop the WTG and lock the blades in the “Y” position (one
If possible establish radio/phone contact with injured operatives
Ren ops
∂ Forward any available personal details on casualty to Emergency Service.
Continued on next page
Restricted
T14.19-3
Service
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 16 of 32
Wind Power New Unit and Service Business
Positioning of the nacelle in the wind,
the wind must blow in on the left side
Nacelle with blades locked in “Y” position all
hatches open ready for helicopter pick up
Restricted
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Note
∂ Persons in the installation shall wait until the helicopter has “grounded” the line to avoid
electric shocks from static discharge.
∂ Remember: the line lowered from the helicopter must never be fastened to the Installation
© SGRE All Rights Reserved
Turbine contingency
06
Helicopter rescue, continued
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 17 of 32
Wind Power New Unit and Service Business
Restricted
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Evacuation from the nacelle
See demonstration on next page
© SGRE All Rights Reserved
07
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 18 of 32
Wind Power New Unit and Service Business
SINGLE PERSON EVACUATION FROM SWT 2.3MW WTG
B
Secure equipment
in certified anchor
points.
/ Alternatively find
the most appropriate anchor
point available
D
Adjust Harness
Front and Back
G
Restricted
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Anchor harness in
Evacuation equipment.
Put on your Personal
Harness** / alternatively
Prepare harness from
Evacuation equipment.
E
Height on the Back
Support is adjusted
H
Remove evacuation
Hatch
C
The dark coloured
Strap must point to
Your backside / Put on
Harness by stepping
Through the leg loops.
F
Anchor Point Lock
Turbine Contingency
A
I
Open rope bag and
Throw the open bag
Out
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 19 of 32
Wind Power New Unit and Service Business
Start evacuation
and
Hold on to the
rope
K
Let go of the rope
after
Having passed
Evacuation hatch
L
Personal harness is
Primary choice
** Your Personal Harness shall be worn at all times in the nacelle unless a risk assessment has been carried out to justify removal.
All turbine kits shall have an evacuation harness included in the event of damage to primary working at
height harness
**Personnel carrying out a rescue from under the gearbox shall remove their harness for easier access to
the area, working with the casualty and egressing safely without snagging injuries or damage to their
harness.
Restricted
T14.19-3
When the casualty has been removed from the gearbox the principle rescuer shall replace their harness
prior to the casualty being evacuated from the turbine.**
© SGRE All Rights Reserved
Turbine Contingency (Cont’d)
J
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 20 of 32
Wind Power New Unit and Service Business
SINGLE PERSON EVACUATION FROM SWT 3.0DD WTG
Open the evacuation kit
and remove the evacuation
Device from the SEAL PAC
C
Restricted
T14.19-3
Don the escape harness
Or use personal harness
Connect the evacuation
Device to the harness
B
Attach the evacuation device to the
approved anchor point above the
evacuation hatch
D
Turbine Contingency (Cont’d)
A
Remove the safety barrier
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 21 of 32
Wind Power New Unit and Service Business
F
Open the escape hatch door; ensure
100% tie off when opening escape hatch
door
Turbine Contingency (Cont’d)
E
Ensure no persons are standing below
shout “ROPE” Throw the bag clear of
turbine and visually inspect the rope
for knots and sufficient length
G
Person steps out of the escape hatch
While supporting their own body weight
By holding on to the long end of the rescue line
Person safely clears from the nacelle and keeps
The moving line away from their body during descent
Evacuate to the ground
** Your Personal Harness shall be worn at all times in the nacelle unless a risk assessment
has been carried out to justify removal.
Restricted
T14.19-3
All turbine kits shall have an evacuation harness included in the event of damage to primary working at
height harness
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 22 of 32
Wind Power New Unit and Service Business
Environmental pollution from Turbine
Action
∂ Contain the spill Carry out prevention containment and clean-up activities
- Identify source;
- Control discharge;
- Contain pollution and clean up to fullest extent possible by available
means
- Inform Ren Ops
∂
Pick up spill kits from Service Vehicle or Site Office and deploy to area of
spillage. Place the “Booms” around the base of the installation as a barrier
to prevent the oil from running into the ground.
Ren
Ops
∂ Ensure that Environmental Authority has been informed of the incident, if
relevant
∂ Deploy personnel to pick up additional spill kit, if necessary
Turbine Contingency (Cont’d)
Turbine contingency
Installation
Person
08
Note:
Spill kits also located in all SGRE service vehicles
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Service
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 23 of 32
Wind Power New Unit and Service Business
Turbine
Person
All ordnance, or suspicious packages or objects no matter what condition they are in, should be treated as dangerous until proven otherwise
by experts
Action
∂ Inform Ren Ops
∂
Abort work. Prepare for immediate evacuation.
∂
The ordnance/object should not be moved.
∂
Return to site office and wait for further instruction
Ren
Ops
∂ Prepare a list of personnel on the wind farm site
∂ Liaise the evacuation of the wind farm with the Emergency Services
∂
Contact and co ordinate with relevant bomb disposal agency
Restricted
T14.19-3
Service
Contact
Service
Contact
Ren Ops Emergency 08001 976 976
Wind Farm Management
+44(0)1738 454572
Service Manager
Emergency Services
999 or 112
+44(0)7921 242790
Third party contingency
09
Unexploded ordnance
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 24 of 32
Wind Power New Unit and Service Business
General Emergency Action (PAGE 1)
Person
Action
Stop the incident/accident. Contain any spills and use spill kits
Use fire fighting equipment on station if necessary and it is safe to do so
Administer life saving first aid to any casualties
∂
Evacuate the area and go to evacuation station.
∂
Inform Ren Ops
All parties
∂
●
●
∂
∂
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10
Give the following details:
Who you are;
Where has the accident happened;
What has happened;
Number of casualties.
Call Wind Farm Manager/Service Manager or SGRE Emergency Number
Assist the rescue team
- Send someone to direct the rescue team to the scene;
- Ensure access to the area;
- Inform about bottled gas and flammable substances.
Service
Ren Ops Emergency
Contact
08001 976 976
Service
Wind Farm Management
Contact
+44(0)1738 454572
Service Manager
+44(0)7921 242790
Emergency Services
999 or 112
© SGRE All Rights Reserved
IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 25 of 32
Wind Power New Unit and Service Business
Bomb threat
Person
11
Action
∂ Remain calm and write down as much as possible of the message using the
words of the caller
∂ Try to get the conversation going to get as much information as possible
∂ Try to show a little sympathy for the caller. In this way, you can get some
additional information, such as local knowledge or inside knowledge of the
company
∂ Pay attention to what is said - if possible try to gain the following information:
When - will the bomb go off?
Where - is the bomb placed?
What - does the bomb look like; package, bag?
Why - are you doing this (if possible name or group)?
∂ If possible, get someone to listen in. Bear in mind that the receiver is the only
one who is in contact with the offender. When the caller rings off, dial 1471
(if that facility operates, and you have automatic number display) to see if
you can get the number of the offender.
DO NOT USE A MOBILE PHONE THIS MAY TRIGGER THE DEVICE
∂ Inform Ren Ops
IMMEDIATELY BY SAFEST MEANS POSSIBLE
All parties contingency
All parties
Actions by any person receiving a bomb threat call
In the event of a bomb or terror threatening telephone call. It is of utmost importance that the receiver acts in the following way to give the responsible persons the best possibilities to evaluate the threat.
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Ren Ops
∂ Ensure that police are informed immediately by dialling 999 / 112
∂ Inform Emergency Response Team
∂ Follow all instructions given by the relevant authority.
Evacuate the wind farm when the order to evacuate is received from relevant
authority, or if deemed necessary.
Service
Ren Ops Emergency
Contact
08001 976 976
Service
Wind Farm Management
Contact
+44(0)1738 454572
Service Manager
+44(0)7921 242790
Emergency Services
999 or 112
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IMS Management System
LSF 18.13 Rev 1 Ref: FORM 18.04
Page 26 of 32
Wind Power New Unit and Service Business