The Hard Side of Change Management Team Members Attended: Ashley Nguyen, Mary-Kate Landry, Hans Lu, Alex Hackett, Shadia Plouch, Shadia Plouch, Jewel Utley, Gabriela Serna 1. What are the three characteristics of the hard aspects of change, per the authors of the HBR article? Three characteristics of hard aspects of change are that companies are able to measure them in direct or indirect ways, companies can easily communicate their importance, both within and outside organizations, and Businesses are capable of influencing those elements quickly 2. Identify and define the four key DICE factors. The four factors that determine the outcome of any transformation initiative The DICE framework is a simple formula for how well a company is implementing or will be able to implement its change initiatives. The “D” stands for duration. It represents the time between project reviews. The more frequently it’s reviewed, the more likely it is to succeed. The “I” stands for Integrity. Specifically, the extent to which companies can rely on teams of managers, supervisors, and staff to execute change projects successfully. “C” means Commitment. There are two types of commitment in this model, C1 and C2. C1 focuses on Senior Management Commitment and emphasizes the commitment of senior executives who have influential roles. Meanwhile, C2 focuses on Local-Level Commitment/the people who must deal with the new systems, processes, or ways of working. Specifically, the importance of enthusiasm of the people who will be directly affected by the change. Lastly, the “E” stands for Effort, the additional effort required of employees directly affected by the change. In other words, the amount of work employees will have to do above their current responsibilities to change over to a new process. 3. Which of the four DICE factors do you see as most significant? Please explain your answer. I believe Integrity is the most significant DICE factor because in order for a change to be successfully implemented, you need leaders who understand its importance and are confident enough to lead a cohesive team through that change. They must choose the team leader and, most importantly, work out the team’s composition. With this, you get easier and much more effective adaptation. 4. What are the two rules for change, as discussed in class? How does this article support rule #2 of change? The Hard Side of Change Management Rule #1 is that You must care. You should develop leadership skills and nurture your emotional intelligence. No one will follow you if you don't care. Rule #2 is that change must be systematic and programmatic to improve the odds of being successful. The DICE framework “duration” step provides a structured process that perfectly fits Rule #2 policy of a systematic, and programmatic approach. It highlights the importance of reviewing bi-monthly by scheduling milestones and assessing their impact. By evaluating specific factors and regular assessments, progress can be quantified and measured. This can greatly contribute to successful change initiatives.
