Gmail - RE: 6/26/2023 Success Game plan for the Week
7/11/23, 2:00 AM
Andy Lu <vndylu@gmail.com>
RE: 6/26/2023 Success Game plan for the Week
1 message
drjay@drjaymorgan.com <drjay@drjaymorgan.com>
To: drjay@drjaymorgan.com
24 June 2023 at 10:21
WELCOME TO THIS WEEKS SUCCESS PLAN! PLEASE PRINT THIS OUT AND FOLLOW
EACH STEP. REMEMBER, THE MORE YOU DO, THE MORE YOU GROW!
Many doctors have asked me to list important contact numbers for this support program,
so I have them listed here below for you. REMEMBER: TO BE= DO!
1-Dr. Jay Morgan/24-7 practice help.
mail: drjay@drjaymorgan.com
Office phone: 512-343-2503 Fax: 512-343-2511 E
2- Mark Terdle/Accounting-Tax help . 724-863-0703 Mark@terdlecpa.com Your
membership gives you priority access to Mark and his services. If you have a tax need,
question, or simply would like Mark to review your personal tax situation, he will do that for free
as a member. Marks firm specializes in legally lowering tax liability for Chiropractors.
3- Chiromania 317-445-7340 Fax: 317-776-6305 , email orders@chiromania.com
Chiromania saves chiropractors time, money and frustration by providing the materials needed
to run a successful profitable practice. From New Patient Promos to Brochures, Forms, Cards,
Posters and the tools you need to succeed Chiromania has them all. As a client of mine you get
10% off so don't forget to ask for the Dr Jay discount. ASK FOR DANE. MAKE SURE TO
MENTION DR JAY SENT YOU!
4- Files and Forms. If you need a specific form go to www.drjaymorgan.com . Click on the
“MEMBER LOG IN” first. When it asks you for user name and password enter: USER NAME :
chironews PASSWORD: fixmyback7 . When inside click on “member
login” once again. A dropdown box will appear. Click resources. Scroll until
you locate what you are looking for. Click on it. It will create a drop down box. Open and print.
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Gmail - RE: 6/26/2023 Success Game plan for the Week
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5- Billing Services. While it is preferred to do billing internally this is sometimes not possible or
practical. Your membership gives you priority access to OLYMPUS CHIROPRACTIC BILLING.
One of the very best billing and collecting companies in the profession. Key features of OCB
are: You pay only on collections, not billing. You determine what they bill and do not bill for. Your
own assigned biller. Cancel anytime. Guaranteed results. Use your software. 30 day free trial.
5% fee based on what they collect for you. To connect with them click on this link: You are
also welcome to contact the companies owner. Ask for Michael and use my name. 925-8914131. Or : https://medbilling.net/ Or : olympuschiro@gmail.com (This program is for
offices not currently using billing through their software or wishing to make a change.)
6- Private FB Group. In my continuing effort to provide you with the best possible support for
your practice we have initiated this private FB group for our members only. This gives you the
opportunity to interact with your fellow field Chiropractors, share, ask questions, brain storm and
find out what is working for others in the field. As a member there is no additional fee or charge
for this for active members. Simply go to this link and request to be added.
https://www.facebook.com/groups/703690310438386/
In your cyber support program, there are many opportunities to take effort and grow your
practice . Please use as many of the below tools as possible. The more you use, the
more you grow!
1- 24/7 access to Dr. Jay via e mail or toll free.
2- Send Dr. Jay your office stats weekly for review.
3- Monthly live tele seminars via your office phone.
5- Up to 5 new patient projects sent each week.
6- The success plan sent once a week with multiple office projects.
7- Tax help designed to lower your taxes
LIVE TELESEMINAR LINK : JUNE 6TH TOPIC : FRONT DESK MANAGEMENT / TRAINING
Here is the link to todays live teleseminar. This audio is approximately 30 minutes long. It is
suggested to first listen to it in private where you wont be disturbed, and then listen to it with
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Gmail - RE: 6/26/2023 Success Game plan for the Week
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your entire team. Download
Our next live teleseminar will he held on July 11th. ( The first Tuesday next month is July
4th ) Topic will be : Patient Education and Explaining Chiropractic Philosophy.
-12:30pm Central Time / 1:30 pm Eastern Time/ 10:30am Pacific (US and Canada) Please
verify your time Zone
-Conference Access Number:1-218-895-4305
-Conference Passcode: 1914
THIS WEEKS TOPICS ARE:
-To Do List
-Motivation
-Message from Dr. Jay
-Patterns and Decisions
-Paid up Front for Care
-Final Thot
TO DO LIST
1-Fax or e mail me your weekly stats so I can review them and offer suggestions to improve. My
private fax is 512-343-2511 or drjay@drjaymorgan.com
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**** YOU ALSO HAVE 24/7 ACCESS TO ME FOR PERSONAL HELP. I CAN BE REACHED
AT ANY TIME VIA: 512-343-2503 OR drjay@drjaymorgan.com*****
2-Review the below section on “Motivation”
3-Review the below section on “Patterns and Decisions”
MOTIVATION
I wanted to share an experience a while back when returning from a road trip to Dallas. I was
half way home and needed gasoline in the car. My French Bulldog Jimi was in the front
passenger seat in his bed. I had two large soft corals on the passenger seat floor I was bringing
home that were purchased in Dallas to be placed in my salt water aquarium. These mega
expensive and rare corals we in large plastic bags of salt water to preserve them on the
trip home.
I went into the convenience store to use the bathroom, and left my wallet, car keys and cell
phone in the car figuring no one would enter the car with a dog in the front seat and the gas
station was in the middle of now where. (Yes, Stupid I know) After taking care of business, I
came out, put the gas nozzle back in the pump and went to get back in the car to head home.
The car was locked from the inside.
Jimi got out of his bed and stepped on the door lock button located on the center console. The
car is such that the doors can’t be opened with a lock smith. There were two ways back in, call
the car dealership or get a rock and break a window. My cell phone was in the car so that option
was out.
I called for Jimi in the hopes that if he stepped on the lock and locked the doors, he could do so
in reverse and step again and unlock them. For 30 minutes I called for him, Jimi jumped
everywhere except the lock button. After a while he got tired of that game wondering what I was
doing outside the car and discovered the salt water bags holding the corals on the floor. He
started chewing.
So I went and grabbed a brick from around the side of the station to smash the side window.
That glass replacement runs about $1800 alone plus labor and any damage done. Just when I
was about to smash out the glass I called one last time, and Jimi stepped on the lock
button and we were inside the car and back on the road.
What is the moral of this story? Simple : NEVER GIVE UP. Just when you think it is over, IT
AINT OVER. Keep trying. There is always a solution if you try hard enough, stay
persistent, and don’t quit. On average it takes 27 attempts to educate a patient to grasp
the Chiropractic concept. I often wonder how many great Chiros give up after 26 tries
thinking they failed.
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Gmail - RE: 6/26/2023 Success Game plan for the Week
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MESSAGE FROM DR. JAY
As you look back on your life, you will realize that many of the times you thought you were being
rejected by someone or from something you wanted, you were in fact being redirected to
someone or something you needed. Seeing this when you’re in the midst of feeling rejected,
however, is quite tough. I know because I’ve been there… As soon as someone critiques,
criticizes, and pushes you away — as soon as you are rejected — you find yourself thinking,
“Well, that proves once again that I’m not worthy.” What you need to realize is, the other
person or situation is not worthy of you and your particular journey. Rejection is
oftentimes necessary medicine; it teaches you how to reject relationships and
opportunities that aren’t going to work, so that you can find the right ones that will.
Will you be bitter for a moment? Absolutely. Hurt? Of course — you’re human. There isn’t a soul
on this planet that doesn’t feel a small fraction of their heart break at the realization of rejection.
Honestly, if you constantly feel like someone is not treating you with respect, check your price
tag. Perhaps you’ve subconsciously marked yourself down. Because it’s you who gradually tells
others what you’re worth by showing them what you’re willing to accept for your time and
attention on a daily basis. So get off the clearance rack! And I mean right NOW! If you don’t
value and respect yourself, wholeheartedly, no one else likely will either.
I know it’s hard to accept, but think about it: All too often we let the rejections of our past dictate
every move we make thereafter. We literally do not know ourselves to be any better than what
some intolerant person or some isolated circumstance once told us was true. It’s time to realize
this and squash the subconscious idea that you don’t deserve any better.
It’s time to remind yourself that…
1. Taking a few steps back can be healing. The person you liked, loved or respected in the
past, who treated you like dirt again and again, probably has nothing intellectually or spiritually
to offer you in the present moment, but more headaches and heartache.
2. It’s important to release your grip on what you can’t change. One of the most rewarding
and important moments in life is when you finally find the strength and courage to let go of what
you can’t change, like someone else’s behavior or decisions.
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3. Sometimes you have to fall down to move up in life. Life ebbs and flows, and sometimes
you have to get knocked down lower than you have ever been to stand up taller and emotionally
stronger than you ever were before. (Note: Marc and I discuss this in more detail in the
“Adversity” chapter of 1,000 Little Things Happy, Successful People Do Differently.)
4. There is a gift hidden in most rejections. When you lose someone or something, try not to
think of it as a loss, but as a gift that lightens your load so that you can better travel the path
meant for you.
5. There are more great opportunities coming your way. Eventually you will end up where
you need to be, doing the right things, alongside the right people. Patience is the key. And
remember, patience is not about waiting, it’s the ability to maintain a positive outlook right now
while you gradually move forward to explore the opportunities in front of you.
6. It’s rarely as personal as it feels. You really can’t take things other people say about you
too personally. Most of what they think and say is a reflection of them, not of you. And
remember that you simply don’t need to attend every argument you’re invited to, especially
when your sense of self-worth is on the line.
7. You can build yourself up with this experience. Philosophically, some people are always
going to throw bricks at others, and those with the strength to succeed in the long run are
usually the ones who build themselves up with the bricks others have thrown at them.
8. You are more resilient than you give yourself credit for. When you look back on those
scars, don’t think of the pain you felt; think of the strength you gained, and appreciate how far
you’ve come. You’ve been through a lot, but you’ve grown a lot too. Give yourself credit for your
resilience and step forward again with grace.
9. You are likely undervaluing your uniqueness right now. Too many people overvalue what
they are not and undervalue what they are. Don’t be one of them. Dare to be yourself — your
best and unique self — however awkward, different, or odd that self may prove to be to
someone else.
10. Even though it’s hard right now, you’ve got this! Comparing your situation too closely
with others, or other people’s perceptions, only undermines your worth, your education, and
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your own inner wisdom. No one can handle your present situation better than you.
11. Putting your whole heart and soul into today’s tasks is key. The more we fill our lives
with genuine passion and purpose, the less time and energy we waste looking for approval from
everyone else.
12. You are in control of the way you look at your situation. You can use your struggles,
frustrations, and rejections to motivate you rather than annoy you. Yes, you are in control of the
way you look at life. (Note: Journaling is a great tool for fostering this kind of perspective shift —
see our newest publication via Penguin Random House, “The Good Morning Journal: Powerful
Prompts & Reflections to Start Every Day”.)
13. This storm will eventually pass if you let it. You may not be responsible for everything
that happened to you in the past, or everything that’s happening to you right now, but you need
to be responsible for undoing the thinking and behavioral patterns these uncontrollable
circumstances try to create within you. So breathe deep and remind yourself that the most
practical changes happen when you choose to take control of what you do have power over,
instead of craving control of what you don’t. Again, it’s about letting go. Because you usually
can’t calm the storm — what you can do is calm yourself and the storm will eventually pass.
14. Right now is truly the beginning. Be strong enough to let go today, wise enough to move
forward, diligent enough to work hard, and patient enough to wait for what you deserve. Practice
accepting the fact that things will never again be what they once were, and that this ending is
really an evolution, an transition… a new beginning that’s starting now.
PATTERNS AND DECISIONS
I have had the honor of mentoring Chiros now for 36 years. Over that time I have made a
mental check list of the patterns, decisions, and directions the most successful
Chiropractors I have ever known have taken. Interestingly enough these
patterns/decisions/directions are normally not the one the average Chiropractor makes.
Many are under the illusion that reaching the successful ring on the practice ladder
comes from the following:
1-
Changing their floor plan. Open to closed, closed to open adjusting. Parts in between.
2-
Equipment and diagnostic tools.
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3-
Costly and time consuming seminars.
4-
The right location or town.
5-
The proper staff.
7/11/23, 2:00 AM
Mind you, all of the above can assist your growth to one degree or another, and help you
get to where your end goal is. And in themselves each has merit to differing degrees.
However the consistent patterns/decisions/directions of the top one % are quite different.
These are:
1Mastering the basics in patient management and education. It’s not what is new that
works, what works has worked for 50 years.
2Staying consistent, not changing lanes just to see what is out there, or searching for
the next best thing.
3Steadily promoting themselves and their practices. Normally this is not overt, it is
subtle yet persistent.
4Always staying connected to a power source outside of themselves to tap into
regularly.
GETTING PAYMENT UP FRONT- HEALTH CARE MADE AFFORDABLE
THIS WEEK I WANT TO TALK WITH YOU ABOUT THE HEALTH CARE MADE AFFORDABLE. YOUR OFFICE
SHOULD BE USING THIS HMA WITH VIRTUALLY ALL CASES. IF YOU WOULD LIKE SAMPLE COPY SEE
ATTACHED.
1-BALLPARK WHAT THE CASE WILL COST
2-SUBTRACT WHAT THE INS WILL PAY
3-GET A BALANCE THE PT WILL PAY
4-OFFER THE PTS A 20% OF THE PART THEY PAY IF THEY PAY IT UP FRONT WITH CASH/CHECK/ OR C
CARD -50-60% OF YOUR PATIENTS WILL TAKE THIS OPTION
5-FOR THE REST OF THE PTS THAT CANT DO THIS OPTION, BREAK IT UP INTO 5 EQUAL MONTHLY
PAYMENTS, AND GIVE THE PT A 10% DISCOUNT EACH MONTH AS LONG AS THEY PAY IT UP FRONT EACH
MONTH, NEVER MID OR AT THE END OF THE MONTH. 40% OF THE PTS WILL DO THIS OPTION.
6- FOR THE REST, A SMALL MINORITY, HAVE THEM PAY ALONG AS THEY GO.
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EXAMPLE:
MRS. JONES CASE BALL PARKS AT $2600. THE INSURANCE IS GOING TO PAY $600. THE BALANCE IS
$2,000. IF MRS. JONES PAYS UP FRONT SHE GETS $200 OFF, AND WRITES U A CHECK OR PAYS BY CARD
THE BALANCE OF $800.
THE BEAUTY OF THIS IS IT TAKES TOTALLY STRESS OFF YOUR FRONT DESK. YOU DON'T HAVE TO
WORRY ABOUT MISSERS AS THESE PATIENTS MAKE THEIR APPOINTMENTS. AND YOU DON'T HAVE TO
HASSLE WITH COLLECTIONS AS YOU ARE PAID IN FULL UP FRONT. YOU CAN DO THIS WITH YOUR
PERSONAL INJURY CASES, CASH, INSURANCE, ETC.
PATIENT PROCEDURE VIDEOS
Patient referrals start with patient education and understanding of what it is we do. Please
review both of these videos together. First the consult video, followed by the report video.
Then align what you are doing or saying in both as close to these as possible. The more so
you do, the more they will understand, which translates into more new patient referrals to
you!
-LIVE PROCEDURE VIDEO : How to do a proper new patient consultation. http://youtu.be/FubySdbxNgA
-LIVE PROCEDURE VIDEO : How to do a proper new patient report of findings.
https://www.youtube.com/watch?v=Q7qkX7_OBVg&feature=em-upload_owneR
-LIVE PROCEDURE VIDEO : Patient Finances/ Collections.
https://www.youtube.com/watch?v=DZMoq_tE3WQ
-LIVE PROCEDURE VIDEO: Patient Scheduling/ Multiple Appointment Card https://www.youtube.com/watch?
v=GK-irV_pyXo&feature=em-upload_owner
-LIVE PROCEDURE VIDEO: Re exams and Re reports https://www.youtube.com/watch?v=e6RvkL4wtbk
-LIVE PROCEDURE VIDEO : Patient Transportation to the Adjusting rooms and back to the front.
https://www.youtube.com/watch?v=J0w7k7pTW18
-LIVE PROCEDURE VIDEO: New Patients https://www.youtube.com/watch?v=n7VFYRTRS_A
-LIVE PROCEDURE VIDEO: Appointment Book https://www.youtube.com/watch?v=rxT2YUrdme4
FINAL THOT
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Gmail - RE: 6/26/2023 Success Game plan for the Week
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Here’s the thing: Busyness is NOT a badge of honor. There’s no honor at all in senseless and
endless busyness. And most busyness on the average day is just a tragic mistake that makes
life overwhelming. Life Quickly Gets Harder than it Should Be. If we’re not below the poverty
line, juggling three jobs at once just to put food on the table, then our busyness is self-inflicted
98% of the time (the exception being that 2% of the time when truly difficult life events blindside
us).
Ask Why in the world am I voluntarily making my life harder, busier, and unhappier than
it has to be? The Reason & Answer for Constant Busyness? Sadly, a big part of the reason we
fill our lives with constant busyness has to do with the always-plugged-in, always-connected,
always-sharing, always-comparing society we live in. We subconsciously default to defining
ourselves based on where we are and what we have in relation to everyone else.
We fill our social media feeds and our calendars with manufactured and airbrushed busyness to
make ourselves feel special or more important than average. But in the process, we not only
miss out on the serenity and beauty that exists within ourselves, but we also miss out on
experiencing that same serenity and beauty in the world around us, because our busyness has
buried it with “hurry” and “worry,” and the endless need to be somewhere else, doing something
else, as fast as feasibly possible.
Ready for a positive change in your life?
Let’s start making our days less busy and more beneficial.
Let’s start keeping our lives ordered and our schedules under-booked.
Let’s start creating a foundation with a soft place to land, a wide margin for error, and room to
think and breathe.
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