MAED-AS
302
NON-VERBAL COMMUNICATION
Discussant: Diana Rose Joy Q. Policarpio
2023
SITUATION
Which is more
believable, her words or
her action?
Non-verbal communication
Imagine you see your
colleague just had a bad
start to her day, and she
reached the office with a
furious look. She hardly
talked to anyone and
continued doing her job with
a grim-face. Seeing her
behavior, you ask her if she
is alright, to which she
replies," I am fine!" but
angrily.
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What is non-verbal communication?
Non-Verbal Communication
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Non-verbal
communication refers
to our body language,
the gestures we use,
or our non-verbal
behavior.
Non-verbal communication
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BODY LANGUAGE AND GESTURES
Non-Verbal Communication
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BODY LANGUAGE AND GESTURES
Body Language
Gestures
Your overall body language can
showcase your feelings during a
meeting or while carrying on a
conversation.
• Keeping your arms relaxed at
your sides.
• Leaning forward in your seat.
The way you gesture or position
your hands during conversations
can convey how you’re feeling.
• People can become more
engaged in what you’re saying.
• Expressing friendliness or
appreciation.
Non-verbal communication
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FACIAL EXPRESSIONS AND EYE CONTACT
Non-Verbal Communication
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FACIAL EXPRESSIONS AND EYE CONTACT
Facial Expressions
Eye Contact
People often anticipate a
nonverbal response by watching
your facial expressions.
• Smiling, nodding and using your
eyebrows
Coworkers will often feel valued
and appreciated if they know
they’re being heard through
proper eye contact with them.
• Keeps the conversation engaging
• Building a respectful relationship
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between coworkers
Non-verbal communication
THE IMPACT OF POSTURE AND PROXIMITY
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THE IMPACT OF POSTURE AND PROXIMITY
Posture
Proximity
Posture displays your attitude
or
attentiveness
toward
certain situations.
•Sitting or standing up
straight
Proximity references how near
something is.
•Move closer to the person
you're speaking with.
Non-verbal communication
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2023
Why is non-verbal
communication
important?
Non-verbal communication
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20XX
“The most important thing in communication
is hearing what isn’t said.”
Peter Drucker
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References
2023
Ekman, P. (2018). Communication through nonverbal behavior: A
source of information aboutinterpersonal relationship. In S.
S. Tomkins & C. E. Izard (Eds.), A ect, cognition
andpersonality (pp. 390–442).
New York, NY: Springe
Manusov, V. (2016). A history of research on nonverbal
communication: Our divergent pastsand their contemporary
legacies. In D. Matsumoto, H. C. Hwang, & M. G. Frank
(Eds.), APAhandbook of nonverbal communication (pp. 3–
15). Washington, DC: American PsychologicalAssociation
Non-verbal Communication
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2023
THANK YOU!
Have a blessed day.