TCFC Sales Trip Report Rev. 1.5 Dec. 9 Logistics Filing Date 10/13/23 Person Filing Report Mark Barry Date of Strategic Meeting 10/10/ - 10/13 Location(s) Pittsburgh, PA Representative Appalachian Air, Stephany Associates, Benney Tech Brand(s) TCF Industrial, Aerovent, TCF Commercial Competitor visits Deckman, Pittsburgh Air Purpose of Trip To interview and find new partners to increase market share with Aerovent and Industrial. In addition, I visited Stephany Associates and set up a sales execution plan for 2024 to drive more volume and tap into the growing Fume and Lab Market Attendees TCFC Name Mark Barry Role Regional Sales Name Representative Role Key Takeways Deckman, a former Twin City Commercial rep turned PennBarry, Ruskin, Titus was interested in our Aerovent brand. After our conversation, they have limited knowledge of wastewater and the process market – Not a good fit Pittsburgh Air, The Greenheck Rep is willing to invest in staff to take on TCF industrial – The drive and investments are there; however, they don’t have the contacts or line cards to support Industrial. It makes sense for them to take on Aerovent Stephany will become the new TCF Industrial Partnership. They have a strong relationship with Donaldson. Stephany to work with Ron from Benney Tech to provide support and knowledge in the Industrial Market Identified key customers to go after. Work with Business development and rep to come up with plan Stephany to hit $1.2M in commercial sales and hit 9% market share – Through Fume and engaging with non-union contractors Topics of Note Strategic Initiative Stephany to appoint a Fume and Lab exhaust brand champion within their office Establish Lunch and learns, and quarterly visits to the Pittsburgh market Use Stephany’s stocking warehouse for quick shipment options for the northeast – advertise within my monthly sales letter Stephany wants to get involved in a packaged retro fit market – OEM can help introduce to Climate Craft or Air Enterprises Territory Management Eliminate our partnerships with Bushnell and Appalachian – Form an Aerovent partnership with Pittsburgh air with a focus on Gen plants and wastewater treatment Hobbs is coming into the Pittsburgh market and trying to become a big player Eliminate two Aerovent reps that share the same territory – diluting our market Lots of mining work along the river heading towards Charleston, WV Growing Fume and Lab Exhaust market to help with Sales growth in 2024 Stephany to provide a business plan for Industrial Chicago Blower owns the market in Industrial, whereas Hartzell, who is partnered with Rice, owns the wastewater along with Greenheck. Educating the clientele and engineering community will open many doors for new business Stephany signed Tri Teck – Bluetooth enabled valve and control company, to work with Fume and lab Product Feedback TCF larger EC HP offering and a Bathroom exhaust fan line TCF needs an ERU package with our Fume and Lab Exhaust Smoke and Heat Direct Drive on the industrial side. Woods is taking that work from us within our partnership network Web base selector to get involved in the Pittsburgh universities and Engineering network Positive feedback on VC/VCU offering in smaller sizes and quality Sales Tools Use Clarage Aftermarket individual in Pittsburgh to educate and drive more work to our partners Keep accountability on Lunch and learns, business plan, and sales pipeline through Monthly meetings Get our Account management team to incorporate Calendly for better customer and partnership support Provide co-branded engineering presentations to allow our rep to get in front of the customers Provide a pass-fail test before any in-person or online training Our Partners would like the Account managers to have Calendly – help with communication and email traffic Sales Engagement Stephany to push contacts at Donaldson to buy more TCF and not New York Blower Stephany and Pittsburgh Air to provide a customer list for OEM work and customers in Asphalt, industrial furnaces, Wood Mills, steel, and Glass Conduct Monthly meetings to move the needle forward Having issues with Freight costs. As we have seen in other territories, fright has been expensive and noncompetitive Next Steps Action Provide Industrial Business plan Monthly Meetings Terminate Appalachian and Bushnell Hockey Game and headquarters visit with Engineers Owner Stephany Mark Barry Mark Barry Stephany Due Date 10/16/23 Complete 11/20/23 TBD Commitments Staffing Plans Q4 2023 Establish Brand Champion and Industrial Support Team Training Fume and Lab Training In Person TCFC Meet with Aftermarkets in person Q1 2024 Q2 2024 Q3 2024 Partnership Review 2024 Business Plan Monthly Meeting Cadence Hire Industrial Staff Brookings plant tour Plant Tour Line Card Strategic Initiatives Sign Industrial Partnership with Stephany Q4 2024 Attachments Strategic Meeting Power Point, Aerovent PP,