Cash & Liquidity Management Payment Management AutoBank Automatic Cash Application Treasury Management eBAM Hanse Orga International Corp. AFP of Arizona 2013 Annual Southwest Expo Payment Factory: Leveraging Best Practices in Treasury 1 Payment Factory Presentation AFP of AZ Payment Management Cash 6/7/2013 & Liquidity Management AutoBank Automatic Cash Application Treasury Management eBAM Mary Ann Rydel – Director of Product Mgmt and Customer Support Hanse Orga International Corporation Agenda Multiple Definitions of a Payment Factory Why a Payment Factory? Who is Hanse Orga? Types of Payment Factories What Strategy is Right for my Company? Building a Business Case - Benefits of a Payment Factory Other Payment Items of Note » Connectivity Interfaces & SWIFT for Corporates » ISO 20022 Format » SEPA Cash & Liquidity Management 2 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM What is a Payment Factory? Many people may define a payment factory differently: A hub to centrally manage communication to and from the banks. A shared service center for payables. A group responsible for optimizing the company’s disbursements on behalf of its affiliates. A payment management solution that enables organizations to streamline payment processing and control costs centrally. Cash & Liquidity Management 3 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Why do I Need a Payment Factory? With the credit crunch, treasury departments must focus on better management of cash » Require improved working capital – Need to reduce costs – Need to optimize efficiencies » Require better control and visibility into cash forecast To meet audit and compliance requirements, treasury organizations are being asked to tighten controls in the financial supply chain To achieve future growth goals, treasury departments must be able to quickly react to business conditions » Ability to quickly integrate acquisitions » Ability to compete in new international markets and handle new payment types » Ability to quickly react to issues with counterparty risk A payment factory is one of the necessary components in achieving these strategic requirements. Cash & Liquidity Management 4 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Why do I Need a Payment Factory? Many organizations utilize a variety of decentralized e-banking solutions » Carries risk and is error prone » Lacks integration with the ERP » Carries high costs and high maintenance The decentralized processes lack control and standardization » No group-wide overview of all cash flows » No standardized approval processes and workflows The decentralized process increases inefficient manual efforts » Time-consuming effort to manage multiple bank connections » Manual effort to determine cash positions and create cash forecast A payment factory is one of the necessary components in improving these operational inefficiencies. Cash & Liquidity Management 5 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Who is Hanse Orga? The Hanse Orga Group Organization HQ in Hamburg, international offices in the Netherlands, France, the UK and the USA People 200 people Clients 500+ clients Strong employee retention Strong client retention Proven sustainable growth and profitability Privately owned, no external investors Clients in all industries including: Oil & Gas, Chemicals, Insurance, Retail, Manufacturing, Logistics, Government Solutions are certified by SAP® under “FinanceSuite 4.3” Functional experts with deep understanding of cash management and liquidity planning, bank communications, payments, treasury, cash application, account reconciliation, eBAM Client size ranges from Fortune 500 to mid-size companies Worldwide deployments Dual product strategy: Solutions for SAP® and non-SAP® ERP (Oracle, JD Edwards, PeopleSoft, …) Cash & Liquidity Management 6 6/7/2013 Payment Management Payment Factory Presentation – MN AFP International consulting team Strong global partners AutoBank Automatic Cash Application Treasury Management eBAM Hanse Orga FinanceSuite for SAP® AutoBank Bank Statements Remittance Advices Lockboxes Optimized Post-Processing Dispute Management Performance Cockpit eBAM Bank Account Administration Bank Performance Analysis Bank Relationship Management eBAM Messaging Bank Scoring & Conditions Workflows FI BW Finance Suite SD CO Cash & Liquidity Management Cash Management Cash Pooling & Concentration Intragroup Workflow Cash Position Worksheet Cash Forecasting Variance Analysis vs. Actuals Cash & Liquidity Management 7 6/7/2013 Payment Management Payment Factory Presentation – MN AFP Payment Management ISU HR MM Payment Monitor Payment Factory Bank Statement Management Bank & SWIFT Connections Ad-hoc Payments Payment Workflows FSCD Treasury Management Loan Management Derivatives (FX, IR, Swaps etc.) Treasury Accounting Limit Management In-House Banking Intercompany Netting AutoBank Automatic Cash Application Treasury Management eBAM Hanse Orga’s Clients (500+) Cash & Liquidity Management 8 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Types of Payment Factories Focus on centralizing and standardizing payment flows enterprise-wide » All company-wide payment flows (batch and manual) are routed through the payment factory » All bank communication is managed centrally » All payment formats are managed centrally Focus on consolidation and optimization of payment processing » Business rules are utilized to route the payment through optimal channels (e.g. transformation of crossborder payments into domestic payments) » Smart (re)grouping and/or aggregation of payments » Due to tax and legal implications this setup might require the implementation of an in-house bank Virtual or decentralized payment factory » Roles and responsibilities are still retained at the level of the subsidiary » Entire organization uses one central system for managing payments and bank connectivity Cash & Liquidity Management 9 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Payment Factory Structure Payment SAP®2 run file RFC Payment SAP® FS-CD run file Paymen Paymen CC 1 CC 2 t run t run file file CC 3 Paymen CC t run4 CC 5 CC… Non-SAP® Companies Payment file Payment ® HR SAP run file run file Payment ® IS-U SAP Payment Factory Bank 1 Bank 2 Protected Company Network run file Bank 3 Bank 4 Payment Management Cash & Liquidity Management 10 6/7/2013 Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Payment Optimization Examples Payments can be reformatted and rerouted in order to change payment channels. Payments can be aggregated so that many individual payments for one creditor are grouped and sent as one payment. Payments can be restructured in order to route the payment to a different, cheaper bank in a different country. Payments with partially entered data can be programmatically completed and delivered. Data fields, such as a reference field, can be automatically edited in order to reduce the data entry workload. Urgent payments can automatically be monitored and executed. Payments can be validated for completeness and accuracy before the files are delivered so that unnecessary rejections and delays are avoided. Returns processing can be enhanced by receiving, repairing, and reissuing from a centralized point. Internal company payments can be netted and settled internally without having to be processed through a financial institution. Payment Management Cash & Liquidity Management 11 6/7/2013 Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM How Does In-House Banking Relate to a Payment Factory? Intragroup All Payment Files Sent Externally Subsidiary 2 Subsidiary 1 Bank 1 Subsidiary 5 Bank 2 Subsidiary 4 Bank 3 Subsidiary 3 Without IHB With IHB Subsidiary 2 Subsidiary 1 Bank 1 Subsidiary 5 Holding Subsidiary 4 Bank 2 Bank 3 Subsidiary 3 Cash & Liquidity Management 12 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Benefits of In-House Banking (IHB) Management of Intra/Intercompany Payables and Receivables » Without an IHB, intra/intercompany payments occur through the external banking system and therefore have real transaction fees and settlement delays » In-house banks remove the need for an external and/or individualized transfer of funds between two subsidiaries » Instead, a netting process occurs which allows for the net value of the transactions to be exchanged between the virtual accounts of each subsidiary Payments on Behalf of Another Entity » Allows the parent company or subsidiary to pay on behalf of another subsidiary (e.g. Cross Border Payments) » Multiple payment structures are possible » Multiple accounts & interest compensations models are supported Internal Lending » The In-House Bank can directly loan funds to subsidiaries that have a short term cash deficit » Borrowing internally is less expensive than paying interest to a third party. » The In-House Bank can monitor and settle a cash pooling structure Treasury Management Cash & Liquidity Management 13 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application eBAM Payment Factory: Building a Business Case Treasury Management Cash & Liquidity Management 14 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application eBAM What Strategy is Right for my Organization? Objectives Maximize Group’s Return Ensure Liquidity Control Lost Opportunity Costs Manage Working Capital Optimized Use of Cash Manage Commercial Payments/ Collections Typical Large Corporate Manage Liquidity/ Cash Flow Forecasting Manage Bank Relationships Visibility Over Bank Accounts/ Balances Integrated Finance SSC & Treasury IHB Payment Factory and IHB Centralized (IHB) Manage Cash & Bank Infrastructure Control Link WCM to Performance Central Treasury Decentralized Sophistication Cash & Liquidity Management 15 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Business Case for a Payment Factory (1 of 3) Reduce costs with increased operational efficiencies » Increase Straight-Through-Processing (STP) » Reduce exception processing costs » Reduce/eliminate costs of e-banking platforms » Rationalize the infrastructure » Obtain global overview of banking volumes & statistics » Improve ability to measure Key Performance Indicators (KPI) Reduce operational costs by eliminating manual or redundant processes » Center of Excellence for creating or maintaining payment formats and support » Decrease the number of required bank accounts » Decrease auditing and compliance efforts Cash & Liquidity Management 16 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Business Case for a Payment Factory (2 of 3) Meet security, audit, and compliance requirements » Reduce fraud and risk » Standardize audit trails across banks and payment processes » Company-wide adoption of processing procedures » Consolidated point of sanction screening » Leveraging of master data Enable flexibility to quickly adapt to changing market conditions » Minimize reliance on a single financial institution » Reduce time to market and promptly add new banking partners in new geographies » More quickly integrate new acquisitions » Effectively respond to market e-initiatives and fraudulent concerns Cash & Liquidity Management 17 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Business Case for a Payment Factory (3 of 3) Improve working capital by optimizing payments » Reduce costs of cross-border payments » Reduce transactional processing and warehousing costs » Reduce bank communication costs Increase control and visibility into cash position and cash forecast » Central visibility into real-time cash position » Optimized liquidity management Cash & Liquidity Management 18 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Payment Factory: Other Items of Note Cash & Liquidity Management 19 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM Connectivity Interfaces Bank Proprietary » Websites and Tokens » FTP/SFTP/VPN -> Mailbox/Portals » Encryption methodologies National » Europe – EBICS, FTX- Connector, MBS-IP, BCS » United Kingdom – BACS » Brazil – FEBRABAN » Japan – Zengin SWIFT » MA-CUG, SCORE » Alliance Lite, Alliance Lite2 » Service Bureaus Cash & Liquidity Management 20 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM ISO 20022 - Format What » Data format standards developed by the International Organization for Standardization » Five financial business domains in scope (payments, FX, securities, trade services, cards) » Format management – pain, camt Why » To enable communication interoperability between companies and their financial partners » Create a single standardized approach for methodology, process, and repository that can be used by all financial standards initiatives » Eventual elimination of the numerous other overlapping standardization initiatives Benefits » It allows clients to use a single, globally-recognized file format to originate multiple payment types (e.g. wire payments, ACH credits and debits, SEPA, EDI, EDIFact, etc. payments). » Adoption can result in reduced IT costs and increased Straight Through Processing (STP). » Reduction in reconcilement processing and detailed matching based on field tags Cash & Liquidity Management 21 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM ISO 20022 - What is XML? <Document xmlns="urn:iso:std:iso:20022:tech:xsd:pain.001.001.02" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <pain.001.001.02> <GrpHdr> <MsgId>090128349</MsgId> <CreDtTm>2009-01-28T08:52:13</CreDtTm> <NbOfTxs>1</NbOfTxs> <CtrlSum>203.00</CtrlSum> <Grpg>MIXD</Grpg> <InitgPty> <Id> <OrgId> <BkPtyId>1234512345</BkPtyId> </OrgId> </Id> </InitgPty> </GrpHdr> <PmtInf> <PmtMtd>TRF</PmtMtd> <PmtTpInf> Cash & Liquidity Management 22 6/7/2013 Payment Management Payment Factory Presentation – MN AFP AutoBank Automatic Cash Application Treasury Management eBAM SEPA – Objective Uniform Currency Uniform Standards Uniform Legal Framework Uniform Execution Mechanisms Credit Transfers (SCT) Direct Debits (SDD) Card Payments (SCF) Cash (SECA – Single Euro Cash Area) Currency = Euro Without Amount Restriction In all 27 EU member states, the European Economic Area (Iceland, Norway, Liechtenstein), and Monaco and Switzerland, for a total of 32 countries. Cash & Liquidity Management 23 07.06.2013 SEPA Payment Management AutoBank Automatic Cash Application Treasury Management eBAM SEPA – New Formats Payment Formats XML "Old" pain.001.00x.0x (Customer Credit Transfer Initiation) National Credit Transfer Formats (examples: Ciri, ClieOp, SWIFT MT, etc.) pain.008.00x.0x (Customer Direct Debit Initiation) National Debit Formats (examples: DOM80, ClieOp, SWIFT MT, etc.) Incoming Messages XML "Old" camt.053.00x.0x (Bank to Customer Statement) MT940 (Bank Statement) camt.052.00x.0x (Bank To Customer Account Report) MT942 (Remittance Advice) camt.054.00x.0x (Bank to Customer Debit/Credit Notification) Aggregate Item/Bank Statement Information pain.002.00x.0x (Payment Status Report) National Transfer Protocol (examples: DTI, etc.) (examples: PTK, etc.) Cash & Liquidity Management 24 07.06.2013 SEPA Payment Management AutoBank Automatic Cash Application Treasury Management eBAM SEPA – Most Important Contents of SEPA Regulation Content: Valid As Of: Reachability for Euro countries for SCT 31.March.2012* (previously not yet regulated) Reachability for non-Euro countries for SCT 31.October.2016 (previously not yet regulated) Technical requirements for SCT and SDD 01.February.2014 (10/2016 for non-Euro countries) Validity of mandates and reimbursement regulation 01. February.2014 IBAN conversions for consumers 01. February.2014 to 01. February.2016 National exceptions 01. February.2014 to 01. February.2016 Change of EU pricing regulation 31.March.2012* • Uniform pricing regulation without amount restriction *EU regulation comes into effect Cash & Liquidity Management 25 07.06.2013 SEPA Payment Management AutoBank Automatic Cash Application Treasury Management eBAM BIC & IBAN, SEPA Manates SEPA Affected Processes Processing of R-Messages pain.008.001.0x per Country Master Data: BIC & IBAN Debtors Change Direct Debit Processes Debit Payment Runs Decreasing Assignment Rate?! Creditors Credit Payment Runs pain.001.00x.0x per Country Manual Payments Cash Allocation Approval Splitting Electronic Signature pain.001.00x.0x per Country Validation Bank Communication Payments & Bank Statements Bank Protocols Banks Cash & Liquidity Management 26 06/02/2013 Payment Management Hanse Orga Business Briefing in Brussels AutoBank Automatic Cash Application New Formats: camt.052/053/054 Significantly Increased Volumes Treasury Management eBAM Setting up a SEPA Project: Checklist Bullet Points Set up a Project Team Strategic Analysis: Centralization of Payments and/or Collections? Timing Formats » Country Specific Requirements Infrastructure Banking Landscape Migrating to IBAN/BIC Technical Impact of Converting Field Usages Execution and Cut-off Times Special Preparation for SDD » Mandate Management » Creditor Identifier » Submission Deadlines » Return Messages Cash & Liquidity Management 27 07.06.2013 SEPA *no guarantee for completeness Payment Management AutoBank Automatic Cash Application Treasury Management eBAM Cash & Liquidity Management Payment Management AutoBank Automatic Cash Application Treasury Management eBAM Questions? Thank you for your time. Mary Ann Rydel Director of Product and Customer Service, North America Hanse Orga International Corp. Office: +1 734 302 3000 Cell: +1 847 650 2926 m.rydel@hanseorga.com 28 Payment Management Cash 6/7/2013 & Liquidity Management Payment Factory Presentation – MN APF AutoBank Automatic Cash Application Treasury Management eBAM