PROJECT QUALITY
PLAN TEMPLATE
PROJECT QUALITY PLAN
Project Name
PROJECT ID
VERSION 0.0.0
00/00/0000
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DOCUMENT CONTROL
FILE NAME
DOCUMENT ID
DOCUMENT OWNER
ISSUE DATE
LAST SAVED DATE
VERSION HISTORY
VERSION
REVISION DATE
DESCRIPTION OF CHANGE
AUTHOR
DOCUMENT APPROVALS
ROLE
NAME
SIGNATURE
DATE
Project Sponsor
Project Review Group
Project Manager
Quality Assurance
Manager
Procurement Manager
(if applicable)
Communications
Manager (if applicable)
Project Office Manager
(if applicable)
Other (if applicable)
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TEMPLATE GUIDE
HOW TO USE THIS TEMPLATE
This project quality plan template guides you through the sections of a quality plan. You may add,
remove, or edit sections to suit your needs. This template includes sample tables that contain
content suggestions for your plan. You can customize any section in this template, including
tables, text, etc.
QUALITY PLAN OVERVIEW
Provide a high-level overview of your quality plan for your project, product, or service. You might
include the following:
•
Quality Control Objectives: These include the specifications, characteristics, cycle time, cost,
resources, reduction of imperfections and bugs, and degree of uniformity, effectiveness,
dependability, etc.
•
Quality Control Steps: These include steps in the process that relate to your organization’s
operating practices or procedures.
•
Quality Control Responsibilities: These include the sponsors, management, and resources
that you have to consider during the quality control process.
•
Quality Control Documented Standards: These include the applicable quality control
practices, procedures, and instructions.
•
Quality Control Testing: This includes the quality control testing criteria that you’ll use at
various stages. Criteria include the inspection, audit programs, etc.
•
Quality Control Change Process: This refers to how you will document and communicate
changes/improvements to the quality control process.
•
Quality Control KPIs: Here, you include the details concerning the key performance
indicators (KPIs) that you’ll use for measuring the effectiveness of the quality control
objectives.
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TABLE OF CONTENTS
DOCUMENT CONTROL ............................................................................................................................... 2
VERSION HISTORY ........................................................................................................................................ 2
DOCUMENT APPROVALS ............................................................................................................................ 2
TEMPLATE GUIDE ......................................................................................................................................... 3
QUALITY CONTROL PLAN OVERVIEW......................................................................................................... 3
1.
QUALITY STANDARDS ........................................................................................................................... 5
2.
QUALITY OBJECTIVES ........................................................................................................................... 6
3.
QUALITY ROLES AND RESPONSIBILITIES ................................................................................................ 7
4.
DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW ......................................................... 8
5.
QUALITY CONTROL MILESTONES ......................................................................................................... 9
APPENDICES .............................................................................................................................................. 10
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1. QUALITY STANDARDS
Provide details regarding any product or industry quality standards that apply to your quality plan.
For example, applicable industry standards might include the International Organization for
Standardization’s (ISO) quality standards, etc. Or, your plan might have to account for certain quality
criteria that your company or client requires.
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2. QUALITY OBJECTIVES
Provide details regarding the quality plan objectives for the overall project or product’s
deliverables. Be as specific as you can. Include your criteria for measuring success. You can use a
separate quality metrics table to enter the detailed metrics for each deliverable.
METRIC/SPECIFICATION
MEASURE
QUALITY CONTROL
OBJECTIVES
Include the specifications, characteristics, cycle time, cost,
resources, reduction of imperfections and bugs, and degree of
uniformity, effectiveness, dependability, etc.
QUALITY CONTROL STEPS
Include steps in the process that relate to your organization’s
operating practices or procedures.
QUALITY CONTROL
RESPONSIBILITIES
Include the sponsors, management, and resources that you have to
consider during the quality control process.
QUALITY CONTROL
DOCUMENTED
STANDARDS
Include the applicable quality control practices, procedures, and
instructions.
QUALITY CONTROL
TESTING
Include the quality control testing criteria that you’ll use at various
stages. Criteria include the inspection, audit programs, etc.
QUALITY CONTROL
CHANGE PROCESS
Include how you will document and communicate changes/
improvements to the quality control process.
QUALITY CONTROL KPIs
Include the details concerning the key performance indicators (KPIs)
that you’ll use for measuring the effectiveness of the quality control
objectives.
ETC.
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3. QUALITY ROLES AND RESPONSIBILITIES
Enter the roles and responsibilities that you’ll need for the quality control process.
ROLES
RESPONSIBILITIES
QUALITY ASSURANCE
MANAGER
This person is responsible for the overall quality control process
regarding the project/product.
PROJECT MANAGER
This person is responsible for scheduling and managing the quality
control activities.
DEVELOPER(S)
This person is responsible for developing/delivering the quality
control standards.
QUALITY ASSURANCE
TEAM MEMBER(S)
This person is responsible for the quality of the project or product’s
individual components.
ETC.
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4. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW
Provide a list of the project or product’s quality control deliverables. Also include a list of the processes that you will undertake to
review quality.
DELIVERABLE OR PROCESS
TO REVIEW
DETAILS OF QUALITY REVIEW
Requirements Analysis
Test Planning
Test Design
Test Execution and Defect
Reporting
Retesting and Regression
Testing
User Acceptance Testing
(UAT)
Release Testing
Etc.
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5. QUALITY CONTROL MILESTONES
Provide details regarding how and when you will check quality.
QUALITY CONTROL PROCESS
MILESTONES
OWNER
DOCUMENTATION
Requirements Analysis
Determine test readiness
dates
Project Manager
UAT
Perform 1-week user
acceptance testing (UAT) to
ensure project/product
quality
QA Manager
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APPENDICES
Provide any additional information related to your quality control process, including quality control
process forms, diagrams, policy documents, etc.
APPENDIX
ITEM
LOCATION
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