BULACAN STATE UNIVERSITY
COLLEGE OF INFORMATION AND COMMUNICATION
TECHNOLOGY
City of Malolos, Bulacan
A NARRATIVE REPORT ON INTERNSHIP TRAINING UNDERTAKEN AT
ACCENTURE PHILIPPINES
Presented to:
The Faculty of the College of Information and Communications Technology
Bulacan State University
In Partial Fulfillment
Of the Requirement for the Degree of
Bachelor of Science in Information Technology
Submitted by:
BASA, JANELLA ROSE T.
BSIT 4D
Submitted to:
ROSEMARIE M. BAUTISTA, DIT
Adviser
2nd Semester 2022-2023
Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
TABLE OF CONTENTS
Title Page
.................................................................................................................... 1
Table of Contents ....................................................................................................... 2
Certification
................................................................................................................ 3
Acknowledgement ...................................................................................................... 4
Dedication ................................................................................................................... 5
CHAPTER I: Internship Profile
.................................................................................. 6
Company Profile ................................................................................................... 7
Vision/Mission ...................................................................................................... 8
Organizational Chart ............................................................................................ 9
Job Role and Description ................................................................................... 13
CHAPTER II: Internship Experience
....................................................................... 15
Week 1 ............................................................................................................... 15
Week 2 ............................................................................................................... 17
Week 3 ............................................................................................................... 18
Week 4 ............................................................................................................... 19
Week 5 ............................................................................................................... 20
Week 6 ............................................................................................................... 21
Week 7 ............................................................................................................... 22
Week 8 ............................................................................................................... 22
Week 9 ............................................................................................................... 23
Week 10 ............................................................................................................. 24
Week 11 ............................................................................................................. 25
Week 12 ............................................................................................................. 26
Week 13 ............................................................................................................. 27
CHAPTER III: Conclusions and Recommendations .............................................. 72
CHAPTER IV: Appendices ....................................................................................... 74
Appendix A: Certificate of Registration ............................................................... 74
Appendix B: Timetable ........................................................................................ 75
Appendix C: Daily Login ........................................................................................ 78
Appendix D: All OJT Forms ................................................................................. 83
Appendix E: Pictures ........................................................................................... 86
Appendix F: Resume ......................................................................................... 117
Appendix G: Certificate of Completion .............................................................. 118
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Internship Narrative Report at Company Accenture Philippines
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CERTIFICATION
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By Janella Rose T. Basa
ACKNOWLEDGEMENT
With deepest gratitude and appreciation, I am thankful to the following persons
who helped me, guided me, and making my internship training possible.
I want to express my gratitude to Almighty God, for His unconditional love and for
all the blessings He gives me every day of my life. I thank Him for guiding me throughout
my internship training and for making this internship training possible. For always keeping
me and my loved ones safe, for providing me with the knowledge and skills necessary to
do every duty that was given to me, and for overcoming every challenge. I'm grateful to
Him for His comfort when I'm on the edge of giving up. I was able to successfully complete
this internship training by to His grace.
To all my professors who guided and continuously sharing their knowledge, for
shaping me into a better person and continually pushing us to work toward achieving our
goals in life. And, for helping us in choosing the right company for our internship training
as we go along with our journey in life.
To my parents and friends who has been my inspiration and sources of strength,
for their unconditional love and support, for providing all my needs financially and morally,
for their patience and understanding during the days when I’m too tired to help them with
the chores, for their advice, for always being there for me, and motivates me to complete
my internship training.
To my special someone, John Jorie M. Cruz, who inspires me, constantly motivates
me to make the most of everything, and for being proud and ever supporting partner to
me.
To the university I attend, Bulacan State University, where I am pursuing a Bachelor
of Science in Information Technology with a Major in Business Analytics, I would like to
express my gratitude. Thank you for giving us the chance to pursue an education that will
lead us to have a better future.
I am very grateful that they have been a part of my internship training. For all the
knowledge, experiences, and perspectives I gained from them as well as for all the ways
they helped me to grow as a person.
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
DEDICATION
I want to express my sincere gratitude to everyone who helped me in finishing my
on-the-job training, and this work is dedicated to the following people:
I would like to thank Rosemarie M. Bautista, DIT, for being my adviser. She taught
me a lot about being a responsible OJT student intern and for giving us the format in
every document that required for the internship.
I want to express my gratitude to my family especially to my parents, Catherine T.
Basa and Nelson G. Basa for their unending love, support, and financial assistance.
To my companions during my internship training, Riana Marie Bautista, and
Clarence Bantog, I had fun spending time with you and I appreciate you guys for staying
with me through thick and thin.
To my friends and co-interns, for the happiness and for always being there for me
when I needed support and comfort during my training. I appreciate their companionship
and teamwork as well as being my closest friends whom I can share my feelings of
happiness and sadness.
To my instructors, I gained a lot from the skills you taught me in terms of doing my
job effectively and providing good experiences during the training period.
Finally, I want to express my gratitude to Almighty God for providing me with
guidance, strength, abilities, protection, skills, and a long and healthy life. All of these, I
offer to You.
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By Janella Rose T. Basa
CHAPTER I: INTERNSHIP PROFILE
"Across the globe, one thing is universally true of the people of Accenture: We care
deeply about what we do and the impact we have with our clients and communities. It is
personal to all of us."
- Julie Sweet, Chair & CEO
Accenture is a leading global professional services company that helps the world’s
leading businesses, governments and other organizations build their digital core, optimize
their operations, accelerate revenue growth, and enhance citizen services—creating
tangible value at speed and scale. We are a talent and innovation led company with
738,000 people serving clients in more than 120 countries. Technology is at the core of
change today, and we are one of the world’s leaders in helping drive that change, with
strong ecosystem relationships. We combine our strength in technology with unmatched
industry experience, functional expertise, and global delivery capability. We are uniquely
able to deliver tangible outcomes because of our broad range of services, solutions and
assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture
Song. These capabilities, together with our culture of shared success and commitment to
creating 360° value, enable us to help our clients succeed and build trusted, lasting
relationships. We measure our success by the 360° value we create for our clients, each
other, our shareholders, partners, and communities.
Accenture is a New York Stock Exchange-listed (NYSE) global professional
services company based in Dublin, Ireland. It provides a range of consulting, digital,
cloud, and security services to over 7,000 clients in more than 120 countries. The industry
giant currently lists 89 of the Fortune Global 100 and more than three-quarters of the
Fortune Global 500 as clients, providing services in more than 40 industries categorized
into five industry groups: communications, media & technology; financial services; health
& public service; products; and resources.
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As the world’s largest independent technology services provider, Accenture has
become a leading partner to many of the ecosystem’s key players, including Adobe,
Alibaba, Amazon Web Services, Blue Yonder, Cisco, Dell, Google, HPE, IBM RedHat,
Microsoft, Oracle, Pegasystems, Salesforce, SAP, ServiceNow, VMWare, and Workday.
Overall, the firm has more than 180 partners in its ecosystem. The company operates in
three geographic markets – North America, Europe, and Growth Markets.
Accenture is listed in the S&P 100, Russell 1000 Index, and Fortune Global 500.
As of 2022, it has approximately 8,200 patents and patents pending worldwide.
Accenture traces its roots to the accounting giant Arthur Andersen, operating as
the firm’s business and technology consulting division in the early 1950s. In 1989, Arthur
Andersen and Andersen Consulting became separate units of Andersen Worldwide
Société Cooperative (AWSC). Throughout the 1990s, there was increasing tension
between the two units, with Andersen Consulting paying Arthur Andersen up to 15% of its
profits each year – a provision of their split – despite being in direct competition as the
latter established its own business consulting service line.
This dispute came to a head in 1998 when Andersen Consulting put the transfer
payment for that year and future years into escrow and issued a claim for breach of
contract against AWSC and Arthur Andersen. In August 2000, with the conclusion of
arbitration with the International Chamber of Commerce, Andersen Consulting broke all
contractual ties with AWSC and Arthur Andersen. As part of the settlement, the firm paid
the sum held in escrow, worth $1.2 billion at that time and was required to change its
name. It then changed its name to Accenture, which was derived from the phrase “accent
of the future.”
On its initial public (IPO) offering in 2001, Accenture’s shares began trading on the
NYSE, with Goldman Sachs and Morgan Stanley serving as lead underwriters. On the
first day of the IPO, Accenture raised almost $1.7 billion. In 2009, the company changed
its place of incorporation from Bermuda to Ireland and would become Accenture plc.
Accenture would then grow to become the world’s largest professional services
company, acquiring several leading businesses and forging partnerships with various
corporate behemoths, including tech giant Apple Inc. By the end of the 2021 financial
year, Accenture’s headcount had topped 624,000 while revenue reached $50.5 billion.
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
MISSION
Accenture solves our clients' toughest challenges by providing unmatched
services in strategy, consulting, digital, technology and operations. We partner with more
than three-quarters of the Fortune Global 500, driving innovation to improve the way the
world works and lives. With expertise across more than 40 industries and all business
functions, we deliver transformational outcomes for a demanding new digital world.
VISION
To become one of the world’s leading companies, bringing innovations to improve
the way the world works and lives.
With Accenture’s success in management consulting, one can say that its vision of
becoming one of the world’s leading companies is pretty much complete. It is this vision
that has facilitated their rise and what also keeps them at the top. Accenture is pretty
much everywhere in all industrialized countries and industries around the world. They
have operations in India, China, Turkey, Egypt, Saudi Arabia, and other developing
countries as well. They have acquired firms from all over the world and have also entered
into numerous partnerships with reputable companies. In August 2017, they entered into
a partnership with Apple to produce an Operating System for businesses. It is in this way
that they see their growing influence in a world that is becoming more globalized by the
day. Bringing innovations to improve the world.
Accenture envisions a world wherein their technology is used for the greater good.
It believes in the transformative power that technology can bring in the lives of its
employees, clients, and its client’s customers. It believes that constant innovation can
make technology better and open up new avenues for people to develop themselves and
their standard of living. With its services and technology being used to innovate and
perfect the healthcare and finance industries, Accenture sees its technology as a force
for good.
CORE VALUES
Our values shape the culture of our organization and define the character of our
company. We live the core values through individual behaviors. They serve as the
foundation for how we act and make decisions.
•
Client Value Creation
•
One Global Network
•
Respect for the Individual
•
Best People
•
Integrity
•
Stewardship
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ORGANIZATIONAL CHART
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LEADERS
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BOARD OF DIRECTORS
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JOB ROLE AND DESCRIPTION
Accenture as an organization may help. Accenture is an Ireland-based consulting
and Information service company. It is headquartered in Dublin, Ireland. It is listed among
the Fortune 500 of the world. It provides strategy, consulting, digital technology,
marketing, branding, and other operations services.
Its clients include 91 companies of the Global Fortune 100, and more than a
quarter of Fortune global 500. It has offices branches around the world and works
worldwide. As per the 2020 stats, it has more than 5,14,000 employees.
Technical Hierarchy: Accenture Job Roles
As with the other IT firms, Accenture also follows the grading or tier system called
levels. There are 13 levels in the technical area of the company. Some levels are further
divided into two or more sub-levels.
Level 3 and Above
The positions above the 3rd level and above are higher positions like Chief
Technical Officer (CTO), Vice President and Chief Executive Officer, etc…
Level 4 Managing Director (MD)
This responsibility is the one who takes the final decision when it comes to the
technical area. He/she has high responsibility and makes communications both inside
and outside the company to ensure the efficient working of the technical team. This level
is the one who checks whether the consultancy or software solutions provided are as per
the company’s rules.
Level 5 Associate Director
A director is mostly involved in the administration and decision-making works than
the technical ones. Associate Director is the one who substitutes the presence of the
director.
Level 6 Senior Manager
As explained previously it is just a senior position provided for those who are more
experienced and potential. The pay and the responsibility increase once you become a
senior manager. And this is the last or highest managerial position in Accenture.
Level 7 Manager or Principal
The role leads many teams leads and hundreds of Engineers and Analysts. He/she
is the one who talks with the client and plans the project or product and assigns the tasks
to the respective teams.
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Internship Narrative Report at Company Accenture Philippines
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Level 8 Associate Manager
As with the Associate Engineer, it is all the learning phases. A technical expert will
slowly get to know about the business and administration in this phase. You will be
promoted to a manager or next position based on your performance.
Level 9 Consultant, Team Lead, or Specialist
After your period of Senior Analyst, you will be promoted to either of the three
based on your skills and performance. If you are on good terms with the team, you will be
a Team Lead, and if you are an expert, you will be promoted into the Specialist or
consultant.
Level 10 Senior Analyst
It is not much different from the previous one; you will be promoted to a Senior
Analyst after 3 years of experience as an Analyst. It means that you are aware of all the
challenges of the respective field and more experienced to handle them. There is an
increase in salary between the Analyst and Senior Analyst positions.
Level 11 Analyst
Once you become an Analyst your responsibility begins. You should be able to
involve in different projects and train the associate or Assistant. The resource will be
involved in the projects of the company as per the instructions of the Senior Analyst or
Team lead.
Level 12 Associate Engineer
This from where you will be involved in the real work. You will be given tasks or
assignments by the Analyst. Or you will assist the Analyst to finish the project in the hand.
Here you will be exposed to the different situations so that you can analyze yourself.
Mostly you will be promoted from this position after 1 or 2 years if you do well.
Level 13 New Associate or Assistant
This is an entry-level position. You will be hired as an Assistant when you are a
fresher who just graduated. It is mostly a temporary position where you will be like a
trainee who learns and adapts to the work environment. You will be promoted to be
Associate after the 6-8 months of the training period.
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
CHAPTER II: Internship Experience
WEEK 1
Day
Date
Time In –
Time Out
Hours
Rendered
1
January 23,
2023
8:00am to
5:00pm
8 hrs.
2
January 24,
2023
8:00am to
5:00pm
8 hrs.
3
January 25,
2023
8:00am to
5:00pm
4
5
January 26,
2023
January 27,
2023
8 hrs.
8:00am to
5:00pm
8 hrs.
8:00am to
5:00pm
8 hrs.
Activities
●
Class Orientation
●
Salesforce CRM
●
Salesforce Platform Basics
●
User Authentication
●
Prepare Your Salesforce Org
for Users
•
User Management
January 23 to January 27, 2023, 40hrs total from Day 1 to 5
Narration of Accomplishments and Learnings
We had a class orientation with our OJT coordinator throughout my first week. Distributing the
narrative report's form, keeping track of students' progress, particularly those who haven't started
their work, and responding to questions from students who have run into issues with their accounts.
I started right away on the Salesforce CRM, Salesforce Platform Basics, User Authentication,
Prepare Your Salesforce Org for Users and User Management. My weekly report for salesforce
modules provides insights into the key modules that have been utilized for enhancing customer
relationship management and sales performance. This report is crucial for companies that rely on
Salesforce as it helps identify the specific modules involved, along with their usage and
effectiveness. Furthermore, the report presents an analysis of the data gathered, offering insights
that can be used to optimize salesforce module usage and improve customer engagement.
This week was a great and productive one for our Salesforce module. We had some updates,
enhancements, and announcements that will make developers and partners happy.
Figure 1. Workstation
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
WEEK 2
Day
Date
Time In –
Time Out
Hours
Rendered
6
January 30,
2023
8:00am to
5:00pm
8 hrs.
January 31,
2023
February 01,
2023
8:00am to
5:00pm
8:00am to
5:00pm
9
February 02,
2023
8:00am to
5:00pm
8 hrs.
10
February 03,
2023
8:00am to
5:00pm
8 hrs.
7
8
Activities
●
8 hrs.
8 hrs.
CICT Internship General
Orientation
●
Data Security
●
Identity Basics
●
Control Who Sees What
•
Activity Management
January 30 to February 03, 2023, 40hrs total from Day 6 to 10
Narration of Accomplishments and Learnings
For the 2nd week we had a general orientation to check on how our OJT is coming along, address
any queries or problems we ran into while working, and call the attention of those students who
haven't yet started their OJT. I immediately finished the Data Security, Identity Basics, Control Who
Sees What, and Activity Management. People are vulnerable to being hacked and having their
identity stolen. I learned that you could take charge of this risk and protect yourself. "Data Security"
refers to the techniques that we use to safeguard data from being tampered with or accessed by
unauthorized personnel. Data security and identity basics are important today. With the recent leak
of National Security Agency leaks and the many privacy breaches, it's hard to know exactly who you
can trust. But there are some precautions that you can take to help keep your personal information
safe and secure. The instances of data security breaches have been on the rise. I learned how to
control who sees what on your profile and how make sure your personal information is safe.
Figure 2. Workstation
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WEEK 3
Day
Date
Time In –
Time Out
Hours
Rendered
11
February 06,
2023
8:00am to
5:00pm
8 hrs.
February 07,
2023
February 08,
2023
8:00am to
5:00pm
8:00am to
5:00pm
14
February 09,
2023
8:00am to
5:00pm
15
February 10,
2023
8:00am to
5:00pm
12
13
Activities
●
8 hrs.
8 hrs.
8 hrs.
8 hrs.
Security Specialist
Superbadge
●
Data Modeling
●
Formulas and Validations
●
Advanced Formulas
•
Lightning Experience
Customization
February 06 to February 10, 2023, 40hrs total from Day 11 to 15
Narration of Accomplishments and Learnings
My 3rd week of OJT I started working on Security Specialist Superbadge, Data Modeling,
Formulas and Validations, Advanced Formulas, Lightning Experience Customization.
I learned the difference between standard objects and custom objects also the different types of
object relationships and their typical use cases. One of the most important aspects of data modeling
is ensuring accurate validation. Validation is the process by which a system checks to see that data
entered in forms or stored in tables meets certain criteria before it can be accepted. The purpose of
validation is to prevent errors resulting from invalid data recording. The fact that validation is a critical
element of data modeling means that it is essential to knowledge and expertise in the field of data
modeling. The purpose of validation is to prevent errors resulting from invalid data recording. The
user should never have to spend time figuring out why a field was left blank, or why a value was
rejected. A user should never have to spend time trying to figure out how an error occurred because
an alien string was entered for an ID field. I learned to write clean, easy-to-understand formulas for
complex use cases and how customize the Lightning Experience user interface without writing any
code.
Figure 3. Workstation
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Internship Narrative Report at Company Accenture Philippines
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WEEK 4
Day
Date
Time In –
Time Out
Hours
Rendered
16
February 13,
2023
8:00am to
5:00pm
8 hrs.
February 14,
2023
February 15,
2023
8:00am to
5:00pm
8:00am to
5:00pm
19
February 16,
2023
8:00am to
5:00pm
8 hrs.
20
February 17,
2023
8:00am to
5:00pm
8 hrs.
17
18
Activities
●
8 hrs.
8 hrs.
Customize a Salesforce
Object
●
Data Management
●
Duplicate Management
●
Import and Export with Data
Management Tools
•
Reports & Dashboards for
Lightning Experience
February 13 to February 17, 2023, 40hrs total from Day 16 to 20
Narration of Accomplishments and Learnings
My 4th week I started working on Customize a Salesforce Object, Data Management, Duplicate
Management, Import and Export with Data Management Tools, Reports & Dashboards for Lightning
Experience. The Salesforce platform provides a Data Management page with some tools and
features. However, there are many types of challenges that users may face as they work with the
platform. I learned how to use specific data management features and services in Salesforce to
customize an object, data management, duplicate management, import/export data in an excel
spreadsheet, reports, and dashboards for the Salesforce Lightning Experience. Data syncing is a
very useful feature that allows users to add, edit, or delete records in an external system (such as
an excel spreadsheet) and automatically update any related records in Salesforce. Data syncing
can save time when you must modify multiple records because the bulk updates can be done quickly.
Users can sync data from record types such as leads, contacts, accounts, and other custom object
types. Import and export with data management tools, reports & dashboards built for lightning
experience. For Salesforce Lightning Experience, there are some powerful new features to help us
import and export data. One of the most interesting is Data Management Tools in Reports &
Dashboards. It lets me import external files like Excel or CSV in my Lightning Experience Reports &
Dashboards. That means I can now bring in data from other applications into the Salesforce
interface.
Figure 4. Workstation
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
WEEK 5
Time In –
Time Out
Hours
Rendered
February 20,
2023
8:00am to
5:00pm
8 hrs.
22
February 21,
2023
8:00am to
5:00pm
8 hrs.
23
February 22,
2023
8:00am to
5:00pm
8 hrs.
24
February 23,
2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Process Builder
25
February 24,
2023
8:00am to
5:00pm
8 hrs.
•
Customize an Org to Support
a New Business Unit
Day
Date
Activities
●
21
Create Reports and
Dashboards for Sales and
Marketing Managers
●
Approve Records with
Approval Processes
●
Build a Discount Approval
Process
February 20 to February 24, 2023, 40hrs total from Day 21 to 25
Narration of Accomplishments and Learnings
In my 5th week I started working on Create Reports and Dashboards for Sales and Marketing
Managers, Approve Records with Approval Processes, build a Discount Approval Process, Quick
Start: Process Builder, and Customize an Org to Support a New Business Unit. I learned how to
create a report, dashboard folders, on how to create a simple custom report and filter my reports. I
also learned on how to group and categorize my data, on how to summary the formulas in my
reports. I learned how to manage reported data and to visualize my data. I also learned on how to
build an approval process ensure that critical records are reviewed by the right people at the right
time, to create initial submission actions, and specify the final approval and rejection actions. I
learned to manage users and optimize business models for efficiency. Process Builder is a workflow
tool that helps automate business processes without writing a single line of code.
Figure 5. Workstation
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
WEEK 6
Day
26
27
Date
February 27,
2023
February 28,
2023
Time In –
Time Out
8:00am to
5:00pm
8:00am to
5:00pm
8:00am to
5:00pm
28
March 01, 2023
29
March 02, 2023
8:00am to
5:00pm
30
March 03, 2023
8:00am to
5:00pm
Hours
Rendered
Activities
8 hrs.
●
Build a Battle Station App
8 hrs.
●
Build Flows with Flow Builder
●
Salesforce Mobile App Basics
●
Lightning App Builder
•
Quick Start: Lightning App
Builder
8 hrs.
8 hrs.
8 hrs.
February 27 to March 03, 2023, 40hrs total from Day 26 to 30
Narration of Accomplishments and Learnings
For my 6th week even though I ran into some challenges along the way, I managed to finish it on
time. I learned to build, test, and distribute flows to automate your business processes, explore flow
builder and learn when to use flows to automate your business processes. I start building flows to
automate business processes using Salesforce records and use logic and formulas to control the
paths and variables in a flow. I also learn the basics of record-triggered flows. I learned to build
screenless flows launched by a button, a schedule, or other automation and create automation that
guides users and interacts with them. It also teaches me on how to build custom pages for Lightning
Experience quickly with point-and-click tools and build an app for sales reps in the field. It helps you
to understand how the Lightning App Builder can help you build responsive apps and custom pages
for Lightning Experience and the mobile app.
Figure 6. Workstation
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Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
WEEK 7
Day
Date
31
March 06, 2023
Time In –
Time Out
8:00am to
5:00pm
Hours
Rendered
8 hrs.
Activities
●
AppExchange Basics
●
Business Administration
32
March 07, 2023
8:00am to
5:00pm
33
March 08, 2023
8:00am to
5:00pm
8 hrs.
34
March 09, 2023
8:00am to
5:00pm
8 hrs.
●
App Customization Specialist
35
March 10, 2023
8:00am to
5:00pm
8 hrs.
•
Process Automation
Specialist Superbadge
8 hrs.
Specialist
●
Lightning Experience Reports
& Dashboards Specialist
March 06 to March 10, 2023, 40hrs total from Day 31 to 35
Narration of Accomplishments and Learnings
I had a difficult week because most of the modules and challenges are hard. The requirements for
this superbadge are somewhat extensive. I encountered a problem that required several hours to
resolve, but I was still able to finish the task. My week started by completing app exchange basics,
business administration specialist lightning experience reports & dashboards specialist also the app
customization specialist and process automation specialist superbadge. This week has the longest
and hardest list of my modules. I feel like I have better understanding of how they work. I learned
how to read and write reviews, and how to manage license and subscriptions. It tests my knowledge
of the Salesforce platform as it relates to business administration including user setup, security and
access, data management, and analytics. Also, the report and dashboard creation, data
visualization, and data analysis. I also learned about find creation, page layout design and custom
app development.
Figure 7. Workstation
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WEEK 8
Day
Date
Time In –
Time Out
Hours
Rendered
36
March 13, 2023
8:00am to
5:00pm
8 hrs.
37
March 14, 2023
38
March 15, 2023
39
March 16, 2023
40
March 17, 2023
8:00am to
5:00pm
8:00am to
5:00pm
Activities
●
Package.xml Metadata
Management
8 hrs.
●
Quick Start: Salesforce DX
8 hrs.
●
Org Development Model
8:00am to
5:00pm
8 hrs.
●
Package Development Model
8:00am to
5:00pm
8 hrs.
•
App Development with
Salesforce DX
March 13 to March 17, 2023, 40hrs total from Day 36 to 40
Narration of Accomplishments and Learnings
I finished Salesforce DX's four modules and one project to kick off the week. The four modules are
Org Development Model, Package Development Model, App Development with Salesforce DX, and
Package.xml Metadata Management. As soon as I finished the four modules, I got to work on the
one project Quick Start: Salesforce DX. This module tests my knowledge of how to use the
Package.xml file to manage metadata deployments and using Salesforce CLI and deploying
changes to scratch org. I learned the Salesforce DC from basic concepts to advanced practices. It
demonstrates the proficiency in using Salesforce DX to develop and deploy apps on the Salesforce
platform. The Package Development Model is designed for customers who want more control over
package metadata but do not have an editing or modeling tool outside of Developer Console and
don’t need programming skills. The Component Development Model is designed for developers
who want control over the source code of a package, but also want to leverage the full capabilities
of Salesforce DX to manage metadata. I believe that Package.xml metadata management is
essential for Salesforce DX developers who want to share an application with other developers in
their organization.
Figure 8. Workstation
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WEEK 9
Day
Date
Time In –
Time Out
Hours
Rendered
41
March 20, 2023
8:00am to
5:00pm
8 hrs.
42
March 21, 2023
43
March 22, 2023
8:00am to
5:00pm
8:00am to
5:00pm
44
March 23, 2023
8:00am to
5:00pm
45
March 24, 2023
8:00am to
5:00pm
Activities
●
Quick Start: Unlocked
Packages
8 hrs.
●
Build Apex Coding Skills
8 hrs.
●
Apex Basics & Database
●
Quick Start: Apex Coding for
8 hrs.
8 hrs.
Admins
•
Apex Triggers
March 20 to March 24, 2023, 40hrs total from Day 41 to 45
Narration of Accomplishments and Learnings
I got overwhelmed from this since it was mostly coding. But when I tried doing it, it was easier than
I thought. Especially with the guides provided in the modules. However, I encountered an error in
Quick Start: Unlocked Packages because the code provided in the modules was not updated to
match the current version that I need to install. I waited for a few days for it to update and I was able
to complete the challenge immediately. Unlocked Packages, a feature that allows developers to
create and distribute modular, reusable packages of Salesforce metadata. I learned to create and
deploy a simple unlocked package and manages dependencies between packages. I learned how
to write Apex code, basics syntax, data types, and control structures. On apex triggers I learned
which are code blocks that are executed before or after records are inserted, updated, or deleted in
Salesforce the trigger anatomy, trigger context variables and bulk triggers. Apex is the most popular
development language on Salesforce. With Apex, developers can create custom features and
functionality that are not available in the standard Salesforce package. It's also a great tool for power
users to add new features without being developers. This Modules is designed to help you build my
Apex coding skills from the ground up. Each of these modules is designed to help me develop my
skills in a specific area of Salesforce development, from basic syntax and control structures to more
advanced topics like triggers and packages.
Figure 9. Workstation
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WEEK 10
Day
Date
46
March 27, 2023
47
March 28, 2023
48
March 29, 2023
49
March 30, 2023
50
March 31, 2023
Time In –
Time Out
8:00am to
5:00pm
8:00am to
5:00pm
8:00am to
5:00pm
8:00am to
5:00pm
8:00am to
5:00pm
Hours
Rendered
Activities
8 hrs.
●
Apex Testing
8 hrs.
●
Asynchronous Apex
8 hrs.
●
Apex Integration Services
8 hrs.
●
Platform API Basics
8 hrs.
•
Command-Line Interface
March 27 to March 31, 2023, 40hrs total from Day 46 to 50
Narration of Accomplishments and Learnings
This week, I was able to quickly complete the Apex Introduction module because I had completed
some of the challenges from the previous semester. The remaining challenges were not as difficult
as the previous challenges, but they were still challenging. With Apex testing, you can execute
tests on the command line and through a UI that's embedded in the developer console. By default,
it is coupled with asynchronous Apex execution, which lets you test code that runs on a schedule
or when an event occurs. You can also use it with Apex integration services, which lets you write
tests to validate backend data and logic. With Apex Integration Services, you can create custom
integrations between Salesforce and external systems, allowing you to pull data from external
systems into Salesforce or push data from Salesforce to external systems. I learned on how to
create custom applications or integrations including the querying data, creating, and updating
records, running tests, uploading, and downloading files. This is essential for developers who want
to build robust and efficient applications on the platform. Whether you are writing code, testing,
integrating with other systems, or using the command-line interface, Salesforce provides a
comprehensive set of tools and services to help you get the job done.
Figure 10. Workstation
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WEEK 11
Day
Time In –
Time Out
Date
Hours
Rendered
Activities
●
51
April 03, 2023
52
April 04, 2023
53
April 05, 2023
8:00am to
5:00pm
8:00am to
5:00pm
8:00am to
5:00pm
Quick Start: Visual Studio
Code for Salesforce
8 hrs.
Development
8 hrs.
●
Apex Specialist
8 hrs.
●
Learn to Work with JavaScript
April 03 to April 05, 2023, 40hrs total from Day 51 to 53
Narration of Accomplishments and Learnings
For the 11th week, Apex Specialist superbadge proved to be the most challenging for me because
it takes a lot of time to finish each prerequisite and because I made so many mistakes. I also
searched the internet for additional guides, and with the help of several videos, I was able to finish
the superbadge. With Visual Studio Code for Salesforce, developers can now build and deploy
apps on the developer edition of the platform. There are many benefits to using this editor. I’ve
already started to learn Visual Studio Code. Apex is a new way to get started with Salesforce
development, and it’s easier than ever. Apex is a programming language for building businesscritical apps for Salesforce. It is a standard, managed API that you can use to build your own
custom Salesforce applications. I learned to create custom objects and trigger Apex code from
within my CRM. Apex is the primary language developers write their custom applications in. While
Visual Studio Code can work with this programming language. This superbadge is designed to
help me develop specific skills and knowledge related to Salesforce development. Whether I’m just
getting started with VS Code, looking to expand my Apex skills, or learning how to work with
JavaScript, this superbadge provide a structured, hands-on approach to learning.
Figure 11. Workstation
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WEEK 12
Day
Date
Time In –
Time Out
Hours
Rendered
54
April 10, 2023
8:00am to
5:00pm
8 hrs.
55
April 11, 2023
8:00am to
5:00pm
8 hrs.
56
April 12, 2023
8:00am to
5:00pm
8 hrs.
57
April 13, 2023
8:00am to
5:00pm
8 hrs.
58
April 14, 2023
8:00am to
5:00pm
8 hrs.
Activities
●
Quick Start: Lightning Web
Components
●
Set Up Your Lightning Web
Components Developer Tools
●
Lightning Web Components
Basics
●
Lightning Web Components
and Salesforce Data
•
Lightning Web Components
Tests
April 10 to April 14, 2023, 40hrs total from Day 54 to 58
Narration of Accomplishments and Learnings
For week 12th I just finished the apex introduction, and I am now going on to the lighting web
components modules, which are a good place to start learning about Visual Studio and JavaScript.
I Completed the Lightning Web Component modules for this week. Since most of the codes are
present in the provided challenges, I found this to be a little easier. Even though I basically need to
copy and paste the codes, I tried to comprehend them and how they work. I learned the new features
that enable to create customer-facing components using Salesforce data, with reusable markup and
styles in external files. They create encapsulated components that render on web pages with
minimal JavaScript integration, operate in asynchronous mode with no page refresh, and include
built-in accessibility features like ARIA support. Lightning Web Components is the next step in
Lightning development. It's an entirely new way to create mobile-first, JavaScript-driven apps for
desktop and mobile. With Lightning Web Components, I learned that you don't need a server your
app is packaged and deployed as a single HTML file.
Figure 12. Workstation
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WEEK 13
Day
59
Date
Time In –
Time Out
April 17, 2023
8:00am to
5:00pm
Hours
Rendered
Activities
●
8 hrs.
Troubleshooting
●
60
April 18, 2023
8:00am to
5:00pm
Lightning Web Component
Build a Bear-Tracking App
with Lightning Web
8 hrs.
Components
●
61
April 19, 2023
8:00am to
5:00pm
62
April 20, 2023
8:00am to
5:00pm
8 hrs.
63
April 21, 2023
8:00am to
5:00pm
8 hrs.
8 hrs.
Communicate Between
Lightning Web Components
●
Coding for Web Accessibility
•
Lightning Web Components
Specialist
April 17 to April 21, 2023, 40hrs total from Day 59 to 63
Narration of Accomplishments and Learnings
I successfully completed the entire lighting web components module and the entire list that
Accenture gave us during the last week of my on-the-job training at Accenture. I finished most of my
modules this week, so this was the last stretch for me. The Lightning Web Component Specialist
Superbadge was the last module I took. Mostly code, but I managed to finish it. I can state with
satisfaction that my on-the-job training with Accenture Philippines was worthwhile. I learned to create
a new component using the lightning map component to display the location of the bears on the
map. Lightning Web Components are a new framework for building web components on the
Salesforce platform. They are designed to be easy to use, but issues can arise. Salesforce provides
a detailed guide on how to debug and communicate between components. Web accessibility is the
practice of making web content and applications accessible to all users, and Salesforce provides a
comprehensive guide to coding for accessibility.
Figure 13. Workstation
TOTAL OF DAYS: 63
TOTAL OF HOURS: 504
TOTAL OF WEEKS: 13
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SCREENSHOTS OF THE COMPLETED MODULE
SALESFORCE OVERVIEW
Salesforce CRM
Salesforce Platform Basics
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USER SETUP
User Authentication
Prepare Your Salesforce Org for Users
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User Management
SECURITY AND DATA ACCESS
Data Security
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Identity Basics
Control Who Sees What
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Activity Management
Security Specialist Superbadge
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By Janella Rose T. Basa
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By Janella Rose T. Basa
OBJECT CUSTOMIZATIONS
Data Modeling
Formula and Validations
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Advanced Formulas
Lightning Experience Customization
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Customize a Salesforce Object
DATA MANAGEMENT
Data Management
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Duplicate Management
Import and Export with Data Management Tools
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REPORTS & DASHBOARDS
Reports & Dashboards for Lightning Experience
Create Reports and Dashboards for Sales and Marketing Managers
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By Janella Rose T. Basa
AUTOMATION
Approve Records with Approval Processes
Build a Discount Approval Process
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Quick Start: Process Builder
Customize an Org to Support a New Business Unit
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By Janella Rose T. Basa
Build a Space Station App
Build Flows with Flow Builder
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By Janella Rose T. Basa
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DESKTOP AND MOBILE ADMINISTRATION
Salesforce Mobile App Basics
Lightning App Builder
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Quick Start: Lightning App Builder
APP EXCHANGE
AppExchange Basics
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ADMIN SPECIALIST
Business Administration Specialist
Reports & Dashboards for Lightning Experience
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Lightning Experience Reports & Dashboards Specialist
Reports & Dashboards for Lightning Experience
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Create Reports and Dashboards for Sales and Marketing Managers
Quick Start: Lightning App Builder
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App Customization Specialist
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Process Automation Specialist Superbadge
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SALESFORCE DX
Package.xml Metadata Management
Quick Start: Salesforce DX
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Org Development Model
Package Development Model
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App Development with Salesforce DX
Quick Start: Unlocked Packages
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APEX INTRODUCTION
Build Apex Coding Skills
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Apex Basics & Database
Quick Start: Apex Coding for Admins
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Apex Triggers
Apex Testing
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Asynchronous Apex
Apex Integration Services
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Platform API Basics
Command-Line Interface
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Quick Start: Visual Studio Code for Salesforce Development
APEX CASE STUDY – SUPERBADGE
Apex Specialist
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JAVASCRIPT
Learn to Work with JavaScript
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Modern JavaScript Development
LIGHTNING WEB COMPONENTS
Quick Start: Lightning Web Components
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Set Up Your Lightning Web Components Developer Tools
Lightning Web Components Basics
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Lightning Web Components and Salesforce Data
Lightning Web Components Tests
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Lightning Web Component Troubleshooting
Build a Bear-Tracking App with Lightning Web Components
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Communicate Between Lightning Web Components
Coding for Web Accessibility
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LWC CASE STUDY – SUPERBADGE
Lightning Web Components Specialist
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CHAPTER III: CONCLUSIONS AND RECOMMENDATIONS
Conclusion
As a graduating student who is currently pursuing Bachelor of Science in
Information Technology Major in Business Analytics. The course requires that we do
internship training in order complete the credits on our last semester and to get
experience in the working world. And this kind of internship training will allow us to develop
our skills and be successful in future professions.
After my OJT, experience has proven to be the most beneficial learning tool for
me. It served as a steppingstone for me as I pursued my goals. Despite the short period
of time my OJT experience was useful.
Upon completing the number of hours and modules needed for my internship
training my experience was the best. My critical thinking was expanded and my logical
was tested more than I expected to do finish my modules. During those days I overtime
just to finish my codes or repeating from the beginning just to understand properly how it
run. Challenging but a lot to learn.
Internship training was not really an east task at all. I learned from this task that
working is not an easy job and that people differ greatly from one another. It motivates
me to think about everything I do in my everyday life as a student today and as
professional in coming years with more courage and determination.
This internship training helped me a lot in developing my personality as well as
boosts my self-confidence at work. Despite the challenges and issues, I encountered it
was productive and entertaining. It significantly improved my knowledge and skills. It
significantly improved my knowledge and skills. It gave me the courage to face the
challenges that come my way after graduation. This will serve as my steppingstone
toward achieving all my goals in life.
I want to express my gratitude for completing my internship training under
Salesforce Program at Company Accenture Philippines. I gained a lot of knowledge
through the modules that served as environment for growth and development. I’m looking
forward to applying all what I have learned in my future.
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Recommendation
On-the-Job Training is vital and essential for students because the program
expands their knowledge while helping them in developing their skills and critical thinking.
OJT is the first step in giving students real-world experience. The student can apply the
knowledge gained from their years of academic study into practice and discover that there
is still a lot to learn.
Furthermore, OJT offers companies the chance to hire students who are flexible,
intellectually current, and goal-oriented, which serves as a source of employment.
Each student must pay close attention to their task. They should seek assistance
if they do not understand something. It is up to you to take the initiative if you want to
learn something. Deal with your problem calmly to ensure a successful outcome.
I can only advise the potential OJT student to maintain moral standards at work
and to constantly remember to be disciplined. Take OJT seriously because it will be very
beneficial to them in the future. These traits are necessary for a successful and
meaningful OJT experience.
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By Janella Rose T. Basa
CHAPTER IV: APPENDICES
APPENDIX A: CERTIFICATE OF REGISTRATION
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APPENDIX B: TIMETABLE
Date
Time
ACTIVITIES
Week 1
January 23 to
January 27,
2023
•
Class Orientation
8:00 am – 5:00
•
Salesforce CRM
(Monday to
•
Salesforce Platform Basics
Friday)
•
User Authentication
•
Prepare Your Salesforce Org for Users
•
User Management
Week 2
•
CICT Internship General Orientation
January 30 to
8:00 am – 5:00
•
Data Security
February 03,
(Monday to
•
Identity Basics
2023
Friday)
•
Control Who Sees What
•
Activity Management
Week 3
•
Security Specialist Superbadge
February 06 to
8:00 am – 5:00
•
Data Modeling
February 10,
(Monday to
•
Formulas and Validations
2023
Friday)
•
Advanced Formulas
•
Lightning Experience Customization
Week 4
•
Customize a Salesforce Object
•
Data Management
February 13 to
8:00 am – 5:00
•
Duplicate Management
February 17,
(Monday to
•
Import and Export with Data Management
2023
Friday)
Tools
•
Reports & Dashboards for Lightning
Experience
Week 5
•
Create Reports and Dashboards for
Sales and Marketing Managers
February 20 to
8:00 am – 5:00
24 2023
(Monday to
Friday)
•
Approve Records with Approval
Processes
•
Build a Discount Approval Process
•
Quick Start: Process Builder
•
Customize an Org to Support a New
Business Unit
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Week 6
•
Build a Battle Station App
February 27 to
8:00 am – 5:00
•
Build Flows with Flow Builder
March 03,
(Monday to
•
Salesforce Mobile App Basics
2023
Friday)
•
Lightning App Builder
•
Quick Start: Lightning App Builder
Week 7
March 06 to
8:00 am – 5:00
March 10,
(Monday to
2023
Friday)
•
AppExchange Basics
•
Business Administration Specialist
•
Lightning Experience Reports &
Dashboards Specialist
•
App Customization Specialist
•
Process Automation Specialist
Superbadge
Week 8
•
Package.xml Metadata Management
March 13 to
8:00 am – 5:00
•
Quick Start: Salesforce DX
March 17,
(Monday to
•
Org Development Model
2023
Friday)
•
Package Development Model
•
App Development with Salesforce DX
Week 9
•
Quick Start: Unlocked Packages
March 20 to
8:00 am – 5:00
•
Build Apex Coding Skills
March 24,
(Monday to
•
Apex Basics & Database
2023
Friday)
•
Quick Start: Apex Coding for Admins
•
Apex Triggers
Week 10
•
Apex Testing
March 27 to
8:00 am – 5:00
•
Asynchronous Apex
March 31,
(Monday to
•
Apex Integration Services
2023
Friday)
•
Platform API Basics
•
Command-Line Interface
Week 11
•
April 03 to
April 06, 2023
Quick Start: Visual Studio Code for
Salesforce Development
8:00 am – 5:00
(Monday to
•
Apex Specialist
Thursday)
•
Learn to Work with JavaScript
•
Quick Start: Lightning Web Components
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Week 12
➢ Set Up Your Lightning Web Components
Developer Tools
➢ Lightning Web Components Basics
April 10 to
8:00 am – 5:00
April 14, 2023
(Monday to
Friday)
➢ Lightning Web Components and
Salesforce Data
➢ Lightning Web Components Tests
➢ Lightning Web Component
Troubleshooting
Week 13
➢ Build a Bear-Tracking App with Lightning
Web Components
April 17 to
8:00 am – 5:00
April 21, 2023
(Monday to
Friday)
➢ Communicate Between Lightning Web
Components
➢ Coding for Web Accessibility
➢ Lightning Web Components Specialist
TOTAL OF DAYS: 63
TOTAL OF HOURS: 504
TOTAL OF WEEKS: 13
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APPENDIX C: DAILY LOGIN
WEEK 1
Date
January 23, 2023
Time In –
Time Out
Hours
Rendered
8:00am to
5:00pm
8 hrs.
January 24, 2023
8:00am to
5:00pm
8 hrs.
January 25, 2023
8:00am to
5:00pm
8 hrs.
January 26, 2023
8:00am to
5:00pm
8 hrs.
January 27, 2023
8:00am to
5:00pm
8 hrs.
Activities
●
Class Orientation
●
Salesforce CRM
●
Salesforce Platform Basics
●
User Authentication
●
Prepare Your Salesforce Org for
Users
●
User Management
WEEK 2
Date
January 30, 2023
Time In –
Time Out
8:00am to
5:00pm
Hours
Rendered
8 hrs.
Activities
•
CICT Internship General Orientation
●
Data Security
●
Identity Basics
January 31, 2023
8:00am to
5:00pm
8 hrs.
February 1, 2023
8:00am to
5:00pm
8 hrs.
February 2, 2023
8:00am to
5:00pm
8 hrs.
●
Control Who Sees What
8 hrs.
●
Activity Management
February 3, 2023
8:00am to
5:00pm
WEEK 3
Date
Time In –
Time Out
Hours
Rendered
February 6, 2023
8:00am to
5:00pm
8 hrs.
●
Security Specialist Superbadge
February 7, 2023
8:00am to
5:00pm
8 hrs.
●
Data Modeling
February 8, 2023
8:00am to
5:00pm
8 hrs.
●
Formulas and Validations
February 9, 2023
8:00am to
5:00pm
8 hrs.
●
Advanced Formulas
February 10,
2023
8:00am to
5:00pm
8 hrs.
●
Lightning Experience Customization
Activities
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WEEK 4
Date
Time In –
Time Out
Hours
Rendered
February 13, 2023
8:00am to
5:00pm
8 hrs.
●
Customize a Salesforce Object
February 14, 2023
8:00am to
5:00pm
8 hrs.
●
Data Management
February 15, 2023
8:00am to
5:00pm
8 hrs.
•
Duplicate Management
8:00am to
5:00pm
●
Import and Export with Data
February 16, 2023
8 hrs.
February 17, 2023
8:00am to
5:00pm
Activities
Management Tools
●
8 hrs.
Reports & Dashboards for Lightning
Experience
WEEK 5
Date
Time In –
Time Out
Hours
Rendered
February 20, 2023
8:00am to
5:00pm
8 hrs.
February 21, 2023
8:00am to
5:00pm
8 hrs.
February 22, 2023
8:00am to
5:00pm
8 hrs.
•
Build a Discount Approval Process
February 23, 2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Process Builder
●
Customize an Org to Support a New
February 24, 2023
8:00am to
5:00pm
Activities
●
Create Reports and Dashboards for
Sales and Marketing Managers
●
Approve Records with Approval
Processes
8 hrs.
Business Unit
WEEK 6
Date
Time In –
Time Out
Hours
Rendered
February 27, 2023
8:00am to
5:00pm
8 hrs.
●
Build a Battle Station App
February 28, 2023
8:00am to
5:00pm
8 hrs.
●
Build Flows with Flow Builder
March 1, 2023
8:00am to
5:00pm
8 hrs.
•
Salesforce Mobile App Basics
March 2, 2023
8:00am to
5:00pm
8 hrs.
●
Lightning App Builder
March 3, 2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Lightning App Builder
Activities
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Internship Narrative Report at Company Accenture Philippines
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WEEK 7
Date
Time In –
Time Out
Hours
Rendered
March 6, 2023
8:00am to
5:00pm
8 hrs.
●
AppExchange Basics
March 7, 2023
8:00am to
5:00pm
8 hrs.
•
Business Administration Specialist
•
Lightning Experience Reports &
March 8, 2023
8:00am to
5:00pm
8 hrs.
March 9, 2023
8:00am to
5:00pm
8 hrs.
March 10, 2023
8:00am to
5:00pm
Activities
Dashboards Specialist
●
App Customization Specialist
●
Process Automation Specialist
8 hrs.
Superbadge
WEEK 8
Date
Time In –
Time Out
Hours
Rendered
March 13, 2023
8:00am to
5:00pm
8 hrs.
●
Package.xml Metadata Management
March 14, 2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Salesforce DX
March 15, 2023
8:00am to
5:00pm
8 hrs.
•
Org Development Model
March 16, 2023
8:00am to
5:00pm
8 hrs.
●
Package Development Model
March 17, 2023
8:00am to
5:00pm
8 hrs.
●
App Development with Salesforce DX
Activities
WEEK 9
Date
Time In –
Time Out
Hours
Rendered
March 20, 2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Unlocked Packages
March 21, 2023
8:00am to
5:00pm
8 hrs.
●
Build Apex Coding Skills
March 22, 2023
8:00am to
5:00pm
8 hrs.
•
Apex Basics & Database
March 23, 2023
8:00am to
5:00pm
8 hrs.
●
Quick Start: Apex Coding for Admins
March 24, 2023
8:00am to
5:00pm
8 hrs.
●
Apex Triggers
Activities
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WEEK 10
Date
Time In –
Time Out
Hours
Rendered
March 27, 2023
8:00am to
5:00pm
8 hrs.
●
Apex Testing
March 28, 2023
8:00am to
5:00pm
8 hrs.
●
Asynchronous Apex
March 29, 2023
8:00am to
5:00pm
8 hrs.
•
Apex Integration Services
March 30, 2023
8:00am to
5:00pm
8 hrs.
●
Platform API Basics
March 31, 2023
8:00am to
5:00pm
8 hrs.
●
Command-Line Interface
Activities
WEEK 11
Date
Time In –
Time Out
April 3, 2023
8:00am to
5:00pm
8 hrs.
April 4, 2023
8:00am to
5:00pm
8 hrs.
●
Apex Specialist
April 5, 2023
8:00am to
5:00pm
8 hrs.
•
Learn to Work with JavaScript
Hours
Rendered
Activities
●
Quick Start: Visual Studio Code for
Salesforce Development
WEEK 12
Date
Time In –
Time Out
Hours
Rendered
April 10, 2023
8:00am to
5:00pm
8 hrs.
April 11, 2023
8:00am to
5:00pm
8 hrs.
April 12, 2023
8:00am to
5:00pm
8 hrs.
April 13, 2023
8:00am to
5:00pm
8 hrs.
April 14, 2023
8:00am to
5:00pm
8 hrs.
Activities
●
Quick Start: Lightning Web
Components
●
Set Up Your Lightning Web
Components Developer Tools
•
Lightning Web Components Basics
●
Lightning Web Components and
Salesforce Data
●
Lightning Web Components Tests
Page 81 of 118
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WEEK 13
Date
Time In –
Time Out
April 17, 2023
8:00am to
5:00pm
8 hrs.
April 18, 2023
8:00am to
5:00pm
8 hrs.
April 19, 2023
8:00am to
5:00pm
8 hrs.
April 20, 2023
8:00am to
5:00pm
8 hrs.
April 21, 2023
8:00am to
5:00pm
8 hrs.
Hours
Rendered
Activities
●
Lightning Web Component
Troubleshooting
●
Build a Bear-Tracking App with
Lightning Web Components
•
Communicate Between Lightning Web
Components
●
Coding for Web Accessibility
●
Lightning Web Components Specialist
TOTAL OF DAYS: 63
TOTAL OF HOURS: 504
TOTAL OF WEEKS: 13
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By Janella Rose T. Basa
APPENDIX D: ALL OJT FORMS
PARENTS CONSENT
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By Janella Rose T. Basa
APPENDIX E: PICTURES
INTERNSHIP ORIENTATION
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By Janella Rose T. Basa
SALESFORCE ACCENTURE TECHNOLOGY ACADEMY MEETING
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ONLINE MEETING WITH ADVISER
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SALESFORCE PROFILE ACCOUNT
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BULSU CICT OJT PORTAL
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LINKEDIN PROFILE ACCOUNT
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EMAILS FROM ACCENTURE
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SALESFORCE CURRICULUM
SALESFORCE ADMINISTRATION
Trailhead Activity
Duration
(hrs)
Trailhead Type
Salesforce Overview
Salesforce CRM
1
Module
Salesforce Platform Basics
1
Module
User Authentication
1
Module
Prepare Your Salesforce Org for Users
1
Project
User Management*
1
Module
Data Security*
2
Module
Identity Basics
1
Module
Control Who Sees What*
1
Documentation
Activity Management
1
Documentation
Security Specialist Superbadge*
35
Superbadge
Data Modeling*
1
Module
Formulas and Validations*
1
Module
Advanced Formulas*
4
Module
Lightning Experience Customization
3
Module
Customize a Salesforce Object*
2
Project
Data Management*
1
Module
Duplicate Management*
1
Module
Import and Export with Data Management Tools
1
Project
Reports & Dashboards for Lightning Experience*
2
Module
Create Reports and Dashboards for Sales and Marketing Managers
2
Project
Approve Records with Approval Processes*
2
Module
Build a Discount Approval Process*
1
Project
Quick Start: Process Builder*
1
Project
Customize an Org to Support a New Business Unit
2
Project
Build a Battle Station App
3
Project
Build Flows with Flow Builder*
5
Trail
Salesforce Mobile App Basics
1
Module
Lightning App Builder
2
Module
Quick Start: Lightning App Builder
1
Project
1
Module
Business Administration Specialist
35
Superbadge
Lightning Experience Reports & Dashboards Specialist*
35
Superbadge
App Customization Specialist
35
Superbadge
Process Automation Specialist Superbadge
35
Superbadge
Package.xml Metadata Management
2
Module
Quick Start: Salesforce DX
1
Project
Org Development Model
1
Module
Package Development Model
1
Module
App Development with Salesforce DX
3
Module
Quick Start: Unlocked Packages
1
Project
User Setup
Security and Data Access
Object Customizations
Data Management
Reports & Dashboards
Automation
Desktop and Mobile Administration
AppExchange
AppExchange Basics
Admin Specialist
Salesforce DX
231
Page 95 of 118
Internship Narrative Report at Company Accenture Philippines
By Janella Rose T. Basa
SALESFORCE DEVELOPMENT
Trailhead Activity
Duration (hrs)
Trailhead Type
Apex Introduction
Build Apex Coding Skills
8
Trail
Apex Basics and Database*
8
Module
Quick Start: Apex Coding for Admins
4
Project
Apex Triggers*
4
Module
Apex Testing*
4
Module
Asynchronous Apex
8
Module
Apex Integration Services
8
Module
Platform API Basics
16
Module
Command-Line Interface
1
Module
Quick Start: Visual Studio Code for Salesforce Development
1
Project
75
Superbadge
8
Trail
Quick Start: Lightning Web Components
4
Project
Set Up Your Lightning Web Components Developer Tools
4
Project
Lightning Web Components Basics*
8
Module
Lightning Web Components and Salesforce Data
8
Module
Lightning Web Components Tests
8
Module
Lightning Web Component Troubleshooting
4
Module
Build a Bear-Tracking App with Lightning Web Components
8
Project
Communicate Between Lightning Web Components*
4
Project
Coding for Web Accessibility
4
Module
75
Superbadge
Apex Case Study - Superbadge
Apex Specialist
JavaScript
Learn to Work with JavaScript
Lightning Web Components
LWC Case Study - Superbadge
Lightning Web Components Specialist*
272
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SALESFORCE SUPERBADGES
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SALESFORCE SKILLS
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SALESFORCE ALL BADGES
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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By Janella Rose T. Basa
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CERTIFICATE OF LABOR EDUCATION FOR GRADUATING STUDENTS AND PREEMPLOYMENT ORIENTATION SEMINAR E-CERTIFICATE
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MEETINGS AT BULSU MAIN CAMPUS WITH OUR ADVISER
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By Janella Rose T. Basa
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SUBMITTED REQUIREMENTS AT THE CAMPUS
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By Janella Rose T. Basa
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DOING MODULE WITH MY FRIENDS
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By Janella Rose T. Basa
APPENDIX F: RESUME
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APPENDIX G: CERTIFICATE OF COMPLETION
Page 118 of 118