Prepared for USAA GENERAL INDEMNITY COMPANY REPORT SUMMARY CLAIM INFORMATION Owner Black, Mia 200 Cottonwood Way Jacksonville, NC 28546-0001 Loss Vehicle 2018 Honda Accord Hybrid Touring Loss Incident Date 07/05/2023 Claim Reported 08/14/2023 The CCC ONE® Market Valuation Report reflects CCC Intelligent Solutions Inc.’s opinion as to the value of the loss vehicle, based on information provided to CCC by USAA GENERAL INDEMNITY COMPANY. Loss vehicle odometer is similar to the average mileage of 82,300. INSURANCE INFORMATION Report Reference Number 114559372 Claim Reference 032839653000000800003 Adjuster Koelndorfer, Nicholas Appraiser Cooper, Thomas Odometer 82,301 Last Updated 08/14/2023 03:20 PM BASE VEHICLE VALUE VALUATION SUMMARY $ 23,673.00 Base Vehicle Value Condition Adjustment + $ 202.00 $ 23,875.00 Adjusted Vehicle Value Vehicular Tax (3%) Tax reflects applicable state, county and municipal taxes. Title, Registration and Other Fees* Total This is derived per our Valuation methodology described on the next page. + $ 716.25 + $ 116.25 $ 24,707.50 Adjustments indicated with an Asterisk (*) have been determined by USAA GENERAL INDEMNITY COMPANY and have been added here for convenience. The fees provided may be based on preset values provided by USAA GENERAL INDEMNITY COMPANY. Please refer to Taxes and Fees for more information. ADJUSTED VEHICLE VALUE This is determined by adjusting the Base Vehicle Value to account for the actual condition of the loss vehicle and certain other reported attributes, if any, such as refurbishments and after factory equipment. Inside the Report Valuation Methodology............................. 2 Vehicle Information...................................3 The total may not represent the total of the settlement as other factors (i.e. other applicable fees) may need to be taken into account. Vehicle Condition......................................6 Taxes and Fees........................................7 Comparable Vehicles............................... 8 Valuation Notes...................................... 10 Supplemental Information.......................11 © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 1 of 14 Owner: Black, Mia Claim: 032839653000000800003 VALUATION METHODOLOGY How was the valuation determined? CLAIM INSPECTION USAA GENERAL INDEMNITY COMPANY has provided CCC with the zip code where the loss vehicle is garaged, loss vehicle VIN, mileage, equipment, as well as loss vehicle condition, which is used to assist in determining the value of the loss vehicle. DATABASE REVIEW CCC maintains an extensive database of vehicles that currently are or recently were available for sale in the U.S. This database includes vehicles that CCC employees have physically inspected, as well as vehicles advertised for sale by dealerships or private parties. All of these sources are updated regularly. SEARCH FOR COMPARABLES When a valuation is created the database is searched and comparable vehicles in the area are selected. The zip code where the loss vehicle is garaged determines the starting point for the search. Comparable vehicles are similar to the loss vehicle based on relevant factors. CALCULATE BASE VEHICLE VALUE Adjustments to the price of the selected comparable vehicles are made to reflect differences in vehicle attributes, including mileage and options. Dollar adjustments are based upon market research. Finally, the Base Vehicle Value is the straight average of the adjusted values of the comparable vehicles. © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 2 of 14 Owner: Black, Mia Claim: 032839653000000800003 VEHICLE INFORMATION VEHICLE DETAILS Location JACKSONVILLE, NC 28546-0001 VIN 1HGCV3F90JA007503 Year 2018 Make Honda Model Accord Hybrid Trim Touring Body Type Sedan Vehicles sold in the United States are required to have a manufacturer assigned Vehicle Identification Number(VIN). This number provides certain specifications of the vehicle. Please review the information in the Vehicle Information Section to confirm the reported mileage and to verify that the information accurately reflects the options, additional equipment or other aspects of the loss vehicle that may impact the value. Engine Cylinders 4 Displacement 2.0L Fuel Type Hybrid Carburation Sequential MPI Transmission Automatic Transmission Curb Weight 3428 lbs VEHICLE HISTORY SUMMARY Experian AutoCheck No Title Problem Found National Highway Traffic Safety Administration 2 Recalls © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 3 of 14 Owner: Black, Mia Claim: 032839653000000800003 VEHICLE INFORMATION VEHICLE EQUIPMENT Odometer 82,301 Transmission Automatic Transmission Power Power Steering To the left is the equipment of the loss vehicle that USAA GENERAL INDEMNITY COMPANY provided to CCC. Standard This equipment is included in the base configuration of the vehicle at time of purchase. Power Brakes Power Windows Power Locks Additional Equipment that is not Standard but was noted to be on the loss vehicle. Power Mirrors Power Driver Seat Power Passenger Seat Decor/Convenience Air Conditioning Climate Control Tilt Wheel Cruise Control Rear Defogger Intermittent Wipers Console/Storage Overhead Console Memory Package Navigation System Keyless Entry Telescopic Wheel Message Center Home Link Remote Starter Wood Interior Trim Seating Bucket Seats Leather Seats Heated Seats Rear Heated Seats Ventilated Seats Radio AM Radio FM Radio © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 4 of 14 Owner: Black, Mia Claim: 032839653000000800003 VEHICLE INFORMATION VEHICLE EQUIPMENT Stereo Search/Seek Steering Wheel Touch Controls Auxiliary Audio Connection Satellite Radio Equalizer Wheels Aluminum/Alloy Wheels Roof Electric Glass Roof Safety/Brakes Air Bag (Driver Only) Passenger Air Bag Anti-lock Brakes (4) 4-wheel Disc Brakes Front Side Impact Air Bags Head/Curtain Air Bags Backup Camera Parking Sensors Communications System Hands Free Heads Up Display Xenon Or L.E.D. Headlamps Alarm Traction Control Stability Control Intelligent Cruise Lane Departure Warning Blind Spot Detection Exterior/Paint/Glass Dual Mirrors Heated Mirrors Tinted Glass Fog Lamps Signal Integrated Mirrors Clearcoat Paint © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 5 of 14 Owner: Black, Mia Claim: 032839653000000800003 VEHICLE CONDITION COMPONENT CONDITION USAA GENERAL INDEMNITY Condition Inspection Notes Value Impact Mechanical GOOD belts and hoses firm. minimal dirt and grease Tires VERY GOOD around 85% tread life Paint GOOD slight fade. minimal scratches. no visible rust. $0 Body GOOD all panels intact and properly aligned. no visible rust. minor dings $0 $0 $ 202 CCC makes dollar adjustments that Glass GOOD light surface scratches. $0 Interior GOOD lightly soiled with minor scuffs on trim pieces. normal wear $0 Total Condition Adjustments $ 202 © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential COMPANY uses condition inspection guidelines to determine the condition of key components of the loss vehicle prior to the loss. The guidelines describe physical characteristics for these key components, for the condition selected based upon age. Inspection Notes reflect observations from the appraiser regarding the loss vehicle’s condition. reflect the impact the reported condition has on the value of the loss vehicle as compared to Good condition. These dollar adjustments are based upon interviews with dealerships across the United States. Page 6 of 14 Owner: Black, Mia Claim: 032839653000000800003 TITLE, REGISTRATION AND OTHER FEES* VEHICLE FEES Fees listed have been identified to 28546 Zip+4: 0001 Plates are: Transferable Salvage retained by: Insurance Carrier Third Party Vehicle: No be applicable for reimbursement by the USAA GENERAL INDEMNITY COMPANY based on information provided by USAA GENERAL INDEMNITY COMPANY. Fees may include title, registration, license plate transfer and other related state/ jurisdictional fees. . Zip: Title Fees Certificate of Title $ 56.00 . Registration Fees Fees are determined by vehicle attributes, provided by the Insurance company, including, but not limited to, vehicle type, size, weight, primary usage, vehicle salvaged, or owner retained. Registration Transfer $ 21.50 Registration Fee $ 38.75 Total Title, Registration and Other Fees $ 116.25 Reference links are provided for informational purposes only. The links and content contained in the links are not produced, maintained or affiliated with CCC, and CCC bears no responsibility for the content provided therein. *One or more inputs may be based on the following preset values provided by USAA GENERAL INDEMNITY COMPANY. Any updates to these inputs are reflected both in the Valuation Notes section and under Vehicle Fees on this page. Salvage retained by : Carrier Plates are : Transferable © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 7 of 14 Owner: Black, Mia Claim: 032839653000000800003 COMPARABLE VEHICLES Options Loss Vehicle Comp 1 82,301 98,662 Odometer Automatic Transmission Comp 2 96,665 Comp 3 22,752 Power Steering Power Brakes Power Windows Power Locks Power Mirrors Comp 1 Comp 2 Power Driver Seat Updated Date: 08/08/2023 2018 Honda Accord Hybrid Touring 4 2.0l Hybrid Sequential Mpi VIN 1HGCV3F9XJA005483 Dealership Pecheles Honda Telephone (252) 637-4300 Source Autotrader Stock # PC8513 Distance from Jacksonville, NC 27 Miles - New Bern, NC Updated Date: 08/06/2023 Intermittent Wipers 2018 Honda Accord Hybrid Touring 4 2.0l Hybrid Sequential Mpi VIN 1HGCV3F90JA015066 Dealership Smart Cars By Wieland Telephone (919) 542-1599 Source Autotrader Stock # 9878 Distance from Jacksonville, NC 122 Miles - Pittsboro, NC Console/Storage Comp 3 Overhead Console 2018 Honda Accord Hybrid Touring 4 2.0l Hybrid Sequential Mpi VIN 1HGCV3F94JA008718 Dealership Carmax Telephone (919) 783-9494 Source Dealer Ad Distance from Jacksonville, NC 104 Miles - Raleigh, NC Power Passenger Seat Air Conditioning Climate Control Tilt Wheel Cruise Control Rear Defogger Memory Package Navigation System Keyless Entry Telescopic Wheel Message Center Home Link Remote Starter Updated Date: 07/14/2023 Comparable vehicles used in the determination of the Base Vehicle Value are not intended to be replacement vehicles but are reflective of the market value, and may no longer be available for sale. Wood Interior Trim Bucket Seats Leather Seats Heated Seats Rear Heated Seats AM Radio List Price is the sticker price of an inspected dealer vehicle and the advertised price for the advertised FM Radio vehicle. Ventilated Seats Stereo Distance is based upon a straight line between loss and comparable vehicle locations. Search/Seek Steering Wheel Touch Controls Auxiliary Audio Connection ¹The Condition Adjustment sets that comparable vehicle to Good condition, which the loss vehicle is also compared to in the Vehicle Condition section. Premium Radio Satellite Radio Equalizer Aluminum/Alloy Wheels © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 8 of 14 Owner: Black, Mia Claim: 032839653000000800003 COMPARABLE VEHICLES Options Loss Vehicle Comp 1 Comp 2 Comp 3 Electric Glass Roof Drivers Side Air Bag Passenger Air Bag Anti-lock Brakes (4) 4-wheel Disc Brakes Front Side Impact Air Bags Head/Curtain Air Bags Backup Camera Parking Sensors Communications System Hands Free Heads Up Display Xenon Or L.E.D. Headlamps Alarm Traction Control Stability Control Intelligent Cruise Lane Departure Warning Blind Spot Detection Dual Mirrors Heated Mirrors Tinted Glass Fog Lamps Signal Integrated Mirrors Clearcoat Paint List Price $ 24,500 $ 22,988 $ 31,998 + $ 150 + $ 1,819 - $ 2,091 + $ 150 + $ 1,661 - $ 2,091 + $ 150 - $ 6,125 - $ 2,091 $ 24,378 $ 22,708 $ 23,932 Adjustments: Options Mileage Condition¹ Adjusted Comparable Value © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 9 of 14 Owner: Black, Mia Claim: 032839653000000800003 VALUATION NOTES 08/14/2023 15:20 - Pre/Post Tax data modified after Valuation 08/14/2023 15:20 - PVADJ CHANGE REQUESTED BY: RODRIGEZ,HECTOR(07610) 08/14/2023 15:20 - Pre/Post Tax data modified after Valuation 08/14/2023 15:20 - PVADJ CHANGE REQUESTED BY: RODRIGEZ,HECTOR(07610) 08/14/2023 15:19 - PVADJ CHANGE REQUESTED BY: RODRIGEZ,HECTOR(07610) This Market Valuation Report has been prepared exclusively for use by USAA GENERAL INDEMNITY COMPANY, and no other person or entity is entitled to or should rely upon this Market Valuation Report and/or any of its contents. CCC is one source of vehicle valuations, and there are other valuation sources available. © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Regulations concerning vehicle value include North Carolina Administrative Code Section 11-04.0418. “USAA has included a standard license plate transfer fee or replacement license plate fee in the valuation per its application of state requirements. If any other license plate fee is applicable, please contact USAA for potential reimbursement.” Page 10 of 14 Owner: Black, Mia Claim: 032839653000000800003 SUPPLEMENTAL INFORMATION EXPERIAN® AUTOCHECK® VEHICLE HISTORY REPORT CCC provides USAA GENERAL INDEMNITY COMPANY information reported by Experian regarding TITLE CHECK RESULTS FOUND the 2018 Honda Accord Hybrid (1HGCV3F90JA007503). This data is Abandoned No Abandoned Record Found Damaged No Damaged Record Found otherwise noted in this Valuation Detail, Fire Damage No Fire Damage Record Found CCC does not adjust the value of the loss Grey Market No Grey Market Record Found vehicle based upon this information. Hail Damage No Hail Damage Record Found LEGEND : Insurance Loss No Insurance Loss Record Found Junk No Junk Record Found Rebuilt No Rebuilt Record Found Salvage No Salvage Record Found provided for informational purposes. Unless No Event Found Event Found Information Needed TITLE CHECK THIS VEHICLE CHECKS OUT EVENT CHECK RESULTS FOUND AutoCheck's result for this loss vehicle show no significant title events. When NHTSA Crash Test Vehicle No NHTSA Crash Test Vehicle Record Found Frame Damage No Frame Damage Record Found damage or warnings associated with the Major Damage Incident No Major Damage Incident Record Found vehicle. Manufacturer Buyback/Lemon No Manufacturer Buyback/Lemon Record Found EVENT CHECK Odometer Problem No Odometer Problem Record Found THIS VEHICLE CHECKS OUT Recycled No Recycled Record Found AutoCheck's result for this loss vehicle Water Damage No Water Damage Record Found show no historical events that indicate Salvage Auction No Salvage Auction Record Found VEHICLE INFORMATION RESULTS FOUND found, events often indicate automotive a significant automotive problem. These problems can indicate past previous car damage, theft, or other significant problems. Accident Accident Record Found Corrected Title No Corrected Title Record Found Driver Education No Driver Education Record Found AutoCheck found additional information Fire Damage Incident No Fire Damage Incident Record Found on this vehicle. These records will provide Lease No Lease Record Found more history for this loss vehicle Lien No Lien Record Found ODOMETER CHECK Livery Use No Livery Use Record Found THIS VEHICLE CHECKS OUT Government Use No Government Use Record Found AutoCheck's result for this loss vehicle Police Use No Police Use Record Found Fleet No Fleet Record Found determines odometer rollbacks by Rental No Rental Record Found searching for records that indicate Fleet and/or Rental No Fleet and/or Rental Record Found odometer readings less than a previously Repossessed No Repossessed Record Found Taxi use No Taxi use Record Found Theft No Theft Record Found Fleet and/or Lease No Fleet and/or Lease Record Found Emissions Safety Inspection No Emissions Safety Inspection Record Found Duplicate Title No Duplicate Title Record Found © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential VEHICLE INFORMATION INFORMATION FOUND show no indication of odometer rollback or tampering was found. AutoCheck reported value. Other odometer events can report events of tampering, or possible odometer breakage. Page 11 of 14 Owner: Black, Mia Claim: 032839653000000800003 SUPPLEMENTAL INFORMATION FULL HISTORY REPORT RUN DATE: 08/14/2023 Below are the historical events for this vehicle listed in chronological order. EVENT DATE RESULTS 07/06/2018 07/06/2018 GURNEE, IL GURNEE, IL 06/24/2019 FL 06/24/2019 JACKSONVILLE, FL JACKSONVILLE, FL JACKSONVILLE, FL JACKSONVILLE, FL 07/11/2019 07/11/2019 04/27/2020 05/28/2021 06/30/2022 03/10/2023 03/10/2023 04/30/2023 04/30/2023 FOUND ODOMETER READING DATA EVENT SOURCE DETAIL 10 Motor Vehicle Dept. Motor Vehicle Dept. 12227 Motor Vehicle Dept. Title (Lien Reported) Registration Event/ Renewal Odometer Reading from DMV Registration Event/ Renewal Title (Lien Reported) Motor Vehicle Dept. Motor Vehicle Dept. Motor Vehicle Dept. Motor Vehicle Dept. Manufacturer Motor Vehicle Dept. FL Manufacturer Manufacturer State Agency RICHLAND COUNTY, SC RICHLAND COUNTY, SC State Agency Registration Event/ Renewal Registration Event/ Renewal Manufacturer Recall Registration Event/ Renewal Manufacturer Recall Manufacturer Recall Collision with Another Vehicle Moderate Damage Reported AUTOCHECK TERMS AND CONDITIONS: Experian's Reports are compiled from multiple sources. It is not always possible for Experian to obtain complete discrepancy information on all vehicles; therefore, there may be other title brands, odometer readings or discrepancies that apply to a vehicle that are not reflected on that vehicle's Report. Experian searches data from additional sources where possible, but all discrepancies may not be reflected on the Report. These Reports are based on information supplied to Experian by external sources believed to be reliable, BUT NO RESPONSIBILITY IS ASSUMED BY EXPERIAN OR ITS AGENTS FOR ERRORS, INACCURACIES OR OMISSIONS. THE REPORTS ARE PROVIDED STRICTLY ON AN "AS IS WHERE IS" BASIS, AND EXPERIAN FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE REGARDING THIS REPORT. YOU AGREE TO INDEMNIFY EXPERIAN FOR ANY CLAIMS OR LOSSES, INCLUDING COSTS, EXPENSES AND ATTORNEYS FEES, INCURRED BY EXPERIAN ARISING DIRECTLY OR INDIRECTLY FROM YOUR IMPROPER OR UNAUTHORIZED USE OF AUTOCHECK VEHICLE HISTORY REPORTS. Experian shall not be liable for any delay or failure to provide an accurate report if and to the extent which such delay or failure is caused by events beyond the reasonable control of Experian, including, without limitation, "acts of God", terrorism, or public enemies, labor disputes, equipment malfunctions, material or component shortages, supplier failures, embargoes, rationing, acts of local, state or national governments, or public agencies, utility or communication failures or delays, fire, earthquakes, flood, epidemics, riots and strikes. © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 12 of 14 Owner: Black, Mia Claim: 032839653000000800003 SUPPLEMENTAL INFORMATION These terms and the relationship between you and Experian shall be governed by the laws of the State of Illinois (USA) without regard to its conflict of law provisions. You and Experian agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Cook, Illinois. © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 13 of 14 Owner: Black, Mia Claim: 032839653000000800003 SUPPLEMENTAL INFORMATION The National Highway Traffic Safety Administration has issued 2 safety related recall notices that may apply to the above valued vehicle. NHTSA VEHICLE RECALL NHTSA Campaign ID : 20V771000 Mfg's Report Date : DEC 09, 2020 Component : EXTERIOR LIGHTING Potential Number Of Units Affected : 737233 Summary : Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305. Consequence : Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash. Remedy : Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95. Manufacturer Recall No. : X95 NHTSA Campaign ID : 23V158000 Mfg's Report Date : MAR 08, 2023 Component : SEAT BELTS:FRONT:BUCKLE ASSEMBLY Potential Number Of Units Affected : 448613 Summary : Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching. Consequence : An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury. Remedy : Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE. Manufacturer Recall No. : NDA, QDB, BDC, MDD © Copyright 2021 CCC Intelligent Solutions Inc. All Rights Reserved. 564c73f4-9f5b-1018-a70e-454a196bf493 USAA Confidential Page 14 of 14