Uploaded by Muthu Arasu

David Rottach

advertisement
David Rottach
Director of Operations
Email - djrottach@gmail.com
linkedin.com/in/djrottach/
Phone - 510-289-2720
Results-driven HR and Operations professional with expertise in HR functions, project management,
client relationship management. Proven track record in driving efficiency, cost savings, and revenue
growth. Skilled in team leadership, process improvement, data analysis and strategic thinking.
Skills















Operations management
Project Management
Implementation
Analytical Problem Solving
Organization and Priority Setting
Managing Remote Teams
Conflict Management
Lean Manufacturing
Kaizen Planning
Process Improvement
Change Management
Work Flow Planning
Jira/Linux
Microsoft Office/Google suite MS Dynamics NAV MS Power BI
Resource Planning and Scheduling
Work History
Prisa
HR, Operations Manager, Oakland
2022-08 - Present
A Multi Regional Farm Labor Contractor (FLC) Staffing Company
Manage HR Interviewing and hiring, performance management, training, payroll, compensation and
Human Resources Information Systems
Resource planning, allocation, optimization and reporting across multiple sites with multiple
management teams
Oversaw inventory levels, including tracking stock levels, conducting regular audits, and
implementing strategies to minimize excess inventory or stockouts. Production data integrity and
analysis Field Manager evaluating staff performance, Quality and contract fulfillment
Led or participated in the implementation of ERP systems within the organization. Collaborated with
cross-functional teams to gather requirements and design system configurations. SOP, Internal
policy, contract creation and enforcement
Grace & Co
Director of Operations, Oakland CA
2020-03- 2023-07
Executive Team Member - Develop Company strategy, goals and KPIs
Project Manager for largest Clients, Operational Projects, Budget forecasting and management
Manage teams across multiple sites at our headquarters, production facility and remote staff
Managed and maintained the ERP system, including user access, security, and system updates.
Monitored system performance and resolved technical issues promptly.
Lead Customer Service team that is responsible for Inside Sales, onboarding new clients, order
confirmation, invoicing and customer escalations
Developed Communication and Order Monitoring protocols designed to improve customer retention
and customer experience. Net result of decreased customer turnover of 20% year over year
Developed Customer Complaint System, Internal Production Issue tracker and the resulting KPI’s
Improved order accuracy and reduced shortages 50% implementing a
Reservation Line Sales Order System
Fleet Management of delivery vehicles, overseeing distribution of $1.25m inventory monthly to
clients via daily route management Kaizen, SOP development and management, Standard Work and
KPI management for company wide initiatives
Motionloft
Senior Operations Manager, San Francisco
2016-01 - 2020-01
A Mark Cuban owned Machine Vision IoT Sensor Company
Moderated meetings with Clients and Sales to define project scope, ensuring technical feasibility and
timely deployment
Managed the order fulfillment process, including order processing, picking, packing, and shipping.
Implemented order prioritization and fulfillment strategies to meet customer demands.
Product Manager for proprietary device. Leading feature development, testing and implementation
Establishing effective project communication plans to internal and external stakeholders to improve
customer satisfaction during project phases Process creation to drive scalability and efficiency in
deployment
Managed performance of nationwide installation network of 100 3rdparty field technician vendors
in 75 different markets Managed warehousing, inventory allocation, RMA
Demonstrated achievement of results in process efficiency, cost savings, revenue generation via
KPI’s
Manage and provide day-to-day leadership to Operations team consisting of Deployment, Network
Health, Supply Chain, Account Managment and Implementation teams as appropriate to the position
Responsible for meeting monthly revenue targets for new implementations
Data Integrity Manager
2012-02- 2016-01
Established network monitoring process for reporting, troubleshooting and maintenance of sensors
increasing network uptime from 80% to 95%
Scrum Planning and Priority setting for Engineering development of new features and bug fixes
Analyzed outage trends and reported failure reasons to the Systems Engineering team
Data Integrity Supervisor
Developed the configuration process of sensors to increase accuracy standards from 85% to 95%
through scene analysis and model improvements
Evaluated test model performance with Computer Vision Engineers to validate performance
Gate Gourmet
Account Manager, San Francisco
Oversees all aspects of a $60m Airline catering account, customer service and communication with
the airline WHQ office and local operations center Achieved passing customer surprise audits and
improved airline service compliance through monthly quality and sanitation audits, daily
specification and servicing audits, Daily Gemba and 5S walks.
Drove improvement action plans, enhanced performance and compliance, therefore reduced Flight
Attendant comments 30% year over year. Reduced excess equipment inventory sqft usage 20% via
BOM reviews and spec checking, monthly obsolete equipment reviews and end of life burn off plans.
Maintained Production specifications change notifications, Deviation and flight delay reporting, flight
scheduling, billing, and Flight Attendant complaint resolution.
Material Operations Supervisor
Supervise receiving, HACCP, and internal material delivery for Airline Catering Company
Interdepartmental coordination to fulfill requisitions and deliver raw materials for 30,000+ meals
daily
Develop and implement workflow and material tracking improvement plans for storage and
requisition building, improving material usage and inventory accuracy 8%.
Coordinate and supervise monthly inventory cycle counts
Train and verify employees adhere to HACCP, FDA, USDA, SOP’S, CCP’s
Education
Finance and Real Estate, Bachelor of Science
University of Wisconsin, Madison
Download