BETTER THAN CASH – UN PRINCIPLES FOR RESPONSIBLE PAYMENTS SYLLABUS Note: • • • • This is an asynchronous course which means you can complete it at your own pace within the two-calendar month time frame. If you do not complete the course within this time frame you will be automatically off boarded. The quiz assignment consists of multiple-choice questions. The quiz will be graded automatically. MODULE 1 Principle 1: Treat users fairly POST # POST TITLE ELEMENTS Topics 1 The UN Principles for Responsible Digital Payments Video An overview of the UN Principles for Responsible Digital Payments. 1 Introduction to treating users fairly and its development journey Video An overview of Principle 1: Treat users fairly. 2 Case Study: Colombia (Ingreso Solidario) Text Colombia (Ingreso Solidario) Interaction A summary of the recommendations and solutions for governments, IDOs, and companies, and how these learnings can be applied. 3 Apply your learning MODULE 2 Principle 2: Ensure funds are protected and accessible POST # POST TITLE ELEMENTS Topics 1 Introduction to ensuring funds are protected and accessible Video Case Study: Mexico (Cobro Digital) Text An overview of Principle 2: Ensure funds are protected and accessible. 2 3 Apply your learning Mexico (Cobro Digital) A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. MODULE 3 Principle 3: Prioritize women POST # POST TITLE ELEMENTS Topics 1 Introduction to prioritizing women Video An overview of Principle 3: Prioritize women. Text Chile’s Commitment to Women’s Data 2 Case Study: Chile’s Commitment to Women’s Data 3 Apply your learning MODULE 4 A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. Principle 4: Safeguard client data POST # POST TITLE ELEMENTS Topics 1 2 Introduction to safeguarding client data Video An overview of Principle 4: Safeguard client data. Case Study: Ghana (Data Protection Commission) Text Ghana (Data Protection Commission) 3 Apply your learning MODULE 5 A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. Principle 5: Design for users POST # POST TITLE ELEMENTS Topics 1 Introduction to designing for users Video An overview of Principle 5: Design for individuals. Text Rwanda (EjoHeza) 2 Case Study: Rwanda (EjoHeza) 3 Apply your learning A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. MODULE 6 Principle 6: Be transparent, particularly on pricing POST # POST TITLE ELEMENTS Topics 1 Introduction to being transparent, particularly on pricing Video An overview of Principle 6: Be transparent, particularly on pricing. Case Study: Senegal (Integrated Management Information System) Text Senegal (Integrated Management Information System) 2 3 Apply your learning MODULE 7 A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. Principle 7: Provide user choice through interoperability POST # POST TITLE ELEMENTS 1 Introduction to providing user choice through interoperability Topics An overview of Principle 7: Provide user choice through Video 2 India (Unified Payments Interface) Case Study: India (Unified Payments Interface) 3 Apply your learning Text A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. MODULE 8 Principle 8: Make recourse quick, clear, and responsive POST # POST TITLE ELEMENTS Topics 1 Introduction to making recourse quick, clear, and responsive Video An overview of Principle 8: Make recourse quick, clear, and responsive. Case Study: Afghanistan (Awaaz) Text Afghanistan (Awaaz) 2 3 Apply your learning MODULE 9 A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied. Principle 9: Champion value chain accountability POST # POST TITLE ELEMENTS Topics 1 Introduction to championing value chain accountability Video An overview of Principle 9: Champion value chain accountability. Case Study: International Rescue Committee Text International Rescue Committee 2 3 Apply your learning A summary of the recommendations and solutions for governments, IDOs, and Interaction companies, and how these learnings can be applied.