Uploaded by Patrice Johnson

Contents Meeting Notes

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Contents Team Meeting Notes
Date: 9/2/2021
Time: 8:00am
Attendees: Patrice, Justyce, Devon, and Hannah
Discussion
We attempted to figure out a schedule/timeline of the current jobs but many of them are pending the
completion of other portions of those jobs. Chris has ordered the motor for the carpet cleaner and it will
be installed by a third party. Until this is complete we cannot clean any carpets. Our biggest concern is
that all of these jobs will need pack backs at one time. We also have contents jobs that have not been
properly communicated to the appropriate people and need further information so they can be set up in
DASH.
Current Job Updates
Shimada: Justyce has damaged pictures for the HO and has attempted to send them to him, but he has
not been responsive. We do not have any of their belongings and the job itself is complete.
Donaldson: We still have her damaged boxes that need to get thrown away. The job portion is
completed.
Hendrix: They will have a potential move back date within the next month (3-4 weeks). The HO is
waiting for Chris to look at a list of items she no longer wants. If Chris does not want to buy these items
for a flat rate then she will either donate to goodwill or post them for sale. We still have a dresser that
needs the back replaced (pulled out to the side) prior to the move back.
Dobbs: The belongs were the deceased father’s belongings. The widow and her son have recently
traveled to California and are unresponsive in us attempting to return their belongings. Patrice will call
to get an update on where they would like them moved.
Holloman I: Mike has stuff in storage from his house (down in climate) that has now molded due to
recent issues with the a/c at climate. Justyce has a chair that needs to be re-upholstered and a couple
pieces of furniture that need to go to Randy.
Holloman II: This is Mike’s mother-in-law’s house that was a clean/damage job. We’ve been too busy
recently to return to this job for the cleaning. Patrice will follow up with seeing if they still need this
place cleaned and when we could possibly schedule.
Kennedy/Waimer: Stored in vaults at climate.
Stallings: Storage Only - pending takeback when the HO wants it.
Linney: The HO relayed to Justyce and Devon that RoomsToGo was supposed to pick up the couches.
They never came but she still wants them to pick up the couches. The HO has NOT told RoomsToGo that
the couches were in a fire and told Justyce/Devon not to disclose this information. Sounds illegal. HO
does not want us to damage anything without her consent. The mattresses were in an affected room;
we normally don’t clean mattresses and so we’re not sure what to do about them. One of the TVs
packed was damaged while being cleaned at main. We need to mark it damaged or find a replacement.
Justyce/Devon will get Patrice the type of TV this was so she can attempt to find a replacement. Still
furniture to ozone and second barcode. Depending on rebuild/storage time the furniture might need to
go to climate. Patrice to call/email for update on the house.
Opendoor: We still need to clean all the chairs in the sanctuary but cannot do so until the motor is
replaced in the carpet trailer. Will have to go back at Christmas to clean the carpet/chairs again.
Alligood: The manager of the home would like an estimate for us wiping down the walls, and she will
have someone else perform the duct work. The HO will not occupy the home during this process and the
furniture will be removed. Patrice to give Hannah the square footage (1764) to Hannah so that we can
send an estimate to Alligood for wiping down the walls.
Cunningham: Patrice will call Mullis to gather more information and then call the HO. Need to explain
to the HO that she cannot have her property stored in a pod due to it not being climate controlled. We
can try to find a climate control storage unit closer to her property, but we also need to know where she
plans on having everything go so we can properly store everything.
Williams: The table and other pieces of furniture are being worked on. Patrice will Justyce and Devon
once we have them ready.
Burroughs: Need to follow up with Chris to see if the damaged belongings are delivered. Patrice to call
for an update on repairs so we can schedule move back.
Mclawhorn: We need to know if we’re cleaning it and how long storage will be. Patrice will ask the
adjuster if contents need to be cleaned.
Jordan: Everything but the mattresses is cleaned. We’re not cleaning the mattress due to it belonging to
the tenant. Move back pending mitigation and repairs.
IRS Office: The deadline for our current work is 2 weeks (another team will come in and do their part
before we can do more). Move back approximately in a month. Reclean contents/textiles and clean
carpets. An update from Chris/Jesse/Daniel is needed.
Sutton: A rug was given to Devon from Chris to be cleaned. No other information available. Patrice will
attempt to gather more information so a file for this job can be made.
Maready: A dog was attacked by a racoon in the garage, damaging a rug (possibly 8x10) and two chairs.
Chris cleaned the rug and the chairs are cleaned. Patrice will make a file so this can be properly
documented and invoiced.
Truth Tabernacle: Stored in vaults until move back.
Howard: Stored in vaults until move back.
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