Uploaded by smhkabir786

Skills Knowledge Experience

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Project Ideas
* Exp 1 – Please tell us how you acquired your experience providing desktop and technical
support to users both locally and remotely (including problem analysis and resolution) in a
Windows based environment including support of MS Office products, TCP/IP etc.
Answer size should be 3000 characters or less.
* Exp 2 – Please provide details about your experience using a Service management application
to manage events, incidents and service request, asset management and finaly to document
knowledge.
Exp 3 – Please tell us about your significant experience in supporting Microsoft desktop
operating systems in Windows 10 and 11, including imaging software.
Exp 4 – Please provide details about your significant experience installing, configuring and
maintaining the desktop hardware, software and peripherals.
Answer size should be 3000 characters or less.
Exp 5 – If you feel you meet the asset criteria of experience installing and supporting Linux &
Mac OS, please tell us how.
Answer size should be 3000 characters or less.
Exp 6 – Please tell us how you acquired your experience supporting Servers/VM, considred an
asset for this position.
Answer size should be 3000 characters or less.
Exp 7 – Please provide details about your experience supporting Networking equipment,
considered an asset for this position.
Answer size should be 3000 characters or less.
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