TESDA-OP-CO-01-F11
(Rev. No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE
:
COMPUTER SYSTEMS SERVICING
NOMINAL DURATION
:
Basic
Common
Core
QUALIFICATION LEVEL
:
COURSE DESCRIPTION
:
SIL
NC II
40
80
160
280 Hours
140
420 Hours
This course is designed to develop knowledge, skills, and
attitudes of a Computer Service Technician in accordance
with industry standards. It covers basic, common andcore
competencies such as installing, Set-up computer networks,
Set-up Server, and Maintaining computer systems and
networks.
Entry Requirements:
Candidate/trainee must posses the following qualifications, must be:

Able to communicate both oral and written

Physically and mentally fit.

With good moral character.

Can perform basic mathematical and logical computations.

Analytical and logical thinking
COURSE STRUCTURE:
UNIT OF
COMPETENCY
1. Participate in workplace
communication
BASIC COMPETENCIES
(40 hours)
MODULE TITLE
1.1 Participating in
workplace communication
LEARNING OUTCOMES
1.1.1 Obtain and convey workplace information
NOMINAL
DURATION
1.1.2 Perform duties following workplace instructions
1.1.3 Complete relevant work related documents
1.1.4 Develop effective workplace relationship including
personal values and beliefs related to Gender and
Development (GAD
1.1.5 Practice good manners and right conduct (GMRC)
2. Work in a team
environment
2.1 Working in a team
environment
10 hours
2.1.1 Describe team role and scope
2.1.2 Identify one’srole and responsibility within team
2.1.3 Work as a team member
2.1.4 Develop effective workplace relationship including
personal values and beliefs related to gender
10 hours
2.1.5 Observing gender sensibility in the workplace.
2.1.6 Discuss the differences between sex and gender
2.1.7 Discuss gender, identify and sexual orientation
CBC Computer Systems Servicing NC II
1
2.1.8 Analyze the different manifestations of gender
inequality in TVET and in society, including in
enterprises
2.1.9 Discuss gender rights and based approach to
sexual and reproductive health including HIV- AIDS
awareness and prevention
3. Practice career
professionalism
3.1 Practicing career
professionalism
3.1.1 Integrate personal objectives with organizational
goals.
3.1.2 Set and meet work priorities.
10 hours
3.1.3 Maintain professional growth and development.
4. Practice Occupational
Safety and Health Policies
And Procedures
7.1 Practicing Occupational
Safety and Health Policies
And Procedures
7.1.1 Identify OSH compliance requirements
7.1.2 Prepare OSH requirements for compliance
7.1.3 Perform tasks in accordance with relevant OSH
policies and procedures
10 hours
7.1.4 GREENTVET
UNIT OF
COMPETENCY
1. Apply Quality
standards
COMMON COMPETENCIES
(80 hours)
MODULE TITLE
1.1 Applying quality
standards
LEARNING OUTCOMES
1.1.1 Assess quality of received materials
1.1.2 Assess own work
1.1.3 Engage in qualityimprovement
2. Perform computer
operations
2.1 Performing
Computer operations
NOMINAL
DURATION
10 hours
2.1.1 Plan and prepare for tasks to be undertaken
2.1.2 Input data into computer
2.1.3 Access information using computer
2.1.4 Produce output/data using computer system
20 hours
2.1.5 Use basic functions of a web browser to locate
Information
2.1.6 Maintain computer equipment and systems
3. Perform mensuration
and calculation
3.1 Performing
mensuration
and calculation
3.1.1 Select measuring instruments
4. Prepare and interpret
technical drawing
4.1 Preparing and
interpreting technical
drawing
4.1.1 Identify different kinds of technical drawings
3.1.2 Carry out measurements and calculation
3.1.3 Maintain measuring instruments
4.1.2 Interpret technical drawing
4.1.3 Prepare/make changes on electrical/electronic
10 hours
10 hours
schematics and drawings
5. Use hand tools
5.1 Using hand tools
5.1.1 Plan and prepare for tasks to be undertaken
5.1.2 Prepare hand tools
5.1.3 Use appropriate hand tools and test equipment
10 hours
5.1.4 Maintain hand tools
6. Terminate and
connect electrical wiring
and electronics circuit
6.1 Terminating and
connect electrical
wiring and electronics
circuit
6.1.1 Plan and prepare for termination/connection of
electrical wiring/electronics circuits
6.1.2 Terminate/connect wiring/electronic circuits
6.1.3 Test termination/connections of electrical
10 hours
wiring/electronics circuits
7. Test electronic
components
7.1 Testing electronic
components
7.1.1 Determine criteria for testing electronics
components
7.1.2 Plan an approach for component testing
10 hours
7.1.3 Test components
7.1.4 Evaluate the testing process
CBC Computer Systems Servicing NC II
2
UNIT OF
COMPETENCY
CORE COMPETENCIES
(160 hours)
MODULE TITLE
1. Install and configure
1.1 Installing and
Computer systems
configure Computer
systems
LEARNING OUTCOMES
1.1.1 Assemble computer hardware
NOMINAL
DURATION
1.1.2 Prepare installer
1.1.3 Install operating system and drivers for
peripherals/devices
50 hours
1.1.4 Install application software
1.1.5 Conduct testing and documentation
2. Set-up computer
networks
2.1 Setting-Up Computer
Networks
2.1.1 Install network cables
2.1.2 Set network configuration
2.1.3 Set router/Wi-Fi/ wirelessaccess point/repeater
configuration
50 hours
2.1.4 Inspect and test the configured computer
networks
3. Set-up Computer
Server
3.1 Setting-up Computer
Server
3.1.1 Set-up user access
3.1.2 Configure network services
3.1.3 Perform testing, documentation and pre
deployment procedures
4. Maintain and repair
computer systems and
networks
4.1 Maintaining and
repairing computer
systems and networks
30 hours
4.1.1 Plan and prepare for maintenance and repair
4.1.2 Maintain computer systems and networks
4.1.3 Diagnose faults of computer systems and
networks
30 hours
4.1.4 Rectify/correct defects in computer systems
and networks
4.1.5 Inspect and test the computer systems and
networks
CBC Computer Systems Servicing NC II
3
RESOURCES:
QTY
TOOLS
ITEM
10 pcs
Screwdriver (standard)
10 pcs
Screwdriver (Philips)
10 pcs
QTY
26 units
EQUIPMENT
ITEM
QTY
MATERIALS
ITEM
Desktop Computer
400
pcs.
RJ 45
10
Laptop computer/Netbook
25
pcs.
Modular box (RJ45)
Long nose pliers
10
Computers for server
20
pcs.
Raceway or Slotted
PVC 1.5” x 1.5” x 48”
10 pcs
Mechanical pliers
10
Server cabinet/Frame
1 box
UTP cable
10 sets
Allen wrench
20 pcs
Patch panel (48-ports)
1 can
Contact cleaner
10 pcs
Crimping tools
10 sets
Working tables
1
piece
Whiteboard
10 pcs
Soldering iron
1 unit
Internet subscription (at
least 2 MBPS)
1 lot
Fastener
10 pcs
Solder sucker
10 units
Uninterruptible Power
Supply (UPS)
5 pcs
Wire stripper
10 unit
Hub / Switch
1 unit
Portable electric hand
drill
2 units
Managed switch
1 set
Drill bit
1
Network controller
5 sets
Precision screw drivers
11
ADSL Router with Wi-Fi
10
Wireless Access Point
1 unit
PC Video camera
2 units
External optical drive
1 unit
USB External HD
1 unit
Network External HD
1 unit
scanner
1 unit
USB printer
1 unit
Network printer
11 pieces
10 units
5 units
1
spool
8
pcs
Filler (lead-free)
Fiber optic cable 2
meters (terminated)
Flash disk / Memory stick
Electronic tester VOM
LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees.
QTY
INSTALLERS / SOFTWARE
10
Desktop OS (license for proprietary software)
10
Network OS (license for proprietary software)
10
Office productivity software (license for proprietarysoftware)
20
Anti-virus (license for proprietary software)
5
Disk utility software
5
Virtualization software (license for proprietary software)
5
Disk creator software
5
Disk image software
NOTE: For free Open source systems users - Institutions should own at least one (1) valid license for
the following: Desktop OS, Network OS, Office Productivity Software and Antivirus.
CBC - COMPUTER SYSTEM SERVICING NCII
4
QUANTITY
RESOURCES / MANUALS
26 pieces
Motherboard’s manual and installer
10 pieces
Device driver installer
1 lot
Assorted Computer book, PC Magazines and journals
1 liter
Alcohol Isopropyl 70%
ASSESSMENT METHODS:




Hands on
Direct observation
Practical demonstration
Oral and written exam
COURSE DELIVERY:



Lecture-demonstration
Self-paced instruction
Group discussion
TRAINER’S QUALIFICTION (TQ II)

Must be a Holder of National TVET Trainer’s Certificate (NTTC) Level 1

Must be a holder of National Training METHODOLOGIES I (TM1)

Must have at least 2 years relevant job/industry experience
*Optional. Only when required by the hiring institution
CBC COMPUTER SERVICING NCII
-5-
B. MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
Unit of Competency
:
PARTICIPATE IN WORKPLACE COMMUNICATION
Module Title
:
PARTICIPATING IN WORKPLACE COMMUNICATION
Module Descriptor
:
This unit covers the knowledge, skills and attitudes required
to gather, Interpret and convey information in response to
workplace requirements.
Nominal Duration
:
10 Hours
Summary of Learning Outcomes:
LO1. Obtain and convey workplace information
LO2. Perform duties following workplace instructions
LO3. Complete relevant work related documents
LO4. Develop effective workplace relationship including personal values and beliefs related to
Gender and Development (GAD)
LO5. Practice good manners and right conduct (GMRC)
Details of Learning Outcomes:
LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION
Assessment Criteria
1. Specific and relevant
information is accessed from
appropriate sources
2. Effective questioning,
active listening and speaking
skills are used to gather and
convey information
3. Appropriate medium
Is used to transfer information
and ideas
4. Appropriate non- verbal
Communication is used
5. Appropriate lines of
communication with supervisors
and colleagues are identified
and followed
6. Defined workplace
procedures for the location and
storage of information are used
7. Personal interaction is
carried out clearly and concisely
Content
Parts of speech
Sentence construction
 Effective
communication
Conditions
Methodologies
(The students must be
provided w/ the ff.)
Writing materials



(pen & paper)

References (books)

Manuals

CBLM

Group discussion

Lecture

Demonstration
Assessment
Methods
Oral
evaluation
 Written
examination
 Observation

LO2. PERFORM DUTIES FOLLOWING WORK PLACE INSTRUCTIONS
Assessment Criteria
Content
1. Written notices and
 Parts of speech
instructions are read and
 Sentence construction
interpreted in accordance with
 Effective
organizational guidelines
communication
2. Routine written instruction
are followed based on
established procedures
3. Feedback is given to workplace
CBC Computer Systems Servicing NC II
Conditions
Methodologies
(The students must be
provided w/ the ff.)

Writing materials
(pen & paper)

References (books)

Manuals

CBLM

Group discussion

Lecture

Demonstration
Assessment
Methods
Oral
evaluation
 Written
examination
 Observation

6
supervisor based instructions/
information received
4. Workplace interactions are
conducted in a courteous manner
5. Where necessary, clarifications
about routine workplace
procedures and matters
concerning conditions of
employment are sought and
asked from appropriate sources
6. Meetings outcomes are
interpreted and implemented
LO3. COMPLETE RELEVANTS WORK RELATED DOCUMENTS
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
provided w/ the ff.)
1. Range of forms relating to
conditions of employment are
completed accurately and legibly
2. Workplace data is recorded
on standard workplace forms
and documents
3. Errors in recording
information on forms/
documents are identified and
acted upon
4. Reporting requirements to
supervisor are completed
according to organizational
guidelines
Parts of speech
Sentence construction
 Effective
communication
Writing materials



(pen & paper)

References (books)

Manuals

CBLM

Group discussion

Lecture

Demonstration
Assessment
Methods
Oral
evaluation
 Written
examination
 Observation

LO4. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP INCLUDING PERSONAL VALUES AND
BELIEFS RELATED TO GENDER AND DEVELOPMENT (GAD)
Assessment Criteria
1. Workplace relationship are
observing personal values and
beliefs on gender equality and
sensitivity
2. Gender sensitivity issues and
concerns are discussed applying
gender-fair in the workplace
3. The role and objective of
gender sensibility awareness
4. Analyzing the different
manifestation of gender
inequality in TVET, society and
enterprise
5. Gender inequality are
responded in accordance with
company’s policy and
procedures
Content
Personal values
and beliefs related to
gender


Gender identification
Sexual orientation
 Gender inequality
in TVET, society and
enterprise
Conditions
Methodologies
(The students must be
provided w/ the ff.)
Practical Work
Area/
Laboratory
 Learning materials





(CBLM)




Methodologies
provided w/ the ff.)
There are five levels in
Maslow's pyramid. From
the bottom of the
hierarchy upwards, the
needs are:
- physiological (food and
clothing),
CBC Computer Systems Servicing NC II

Demonstration
Observation
 Interview/
questioning


First Aid Kit
Writing
materials
(pen & paper)
LO5. PRACTICE GOOD MANNERS AND RIGHT CONDUCT (GMRC)
Conditions
(The students must be
Assessment Criteria
Content
1. Demonstrate awareness
about emotions and how it
affects personality
2. Define motivation in terms of
drives, motives, and intrinsic vs.
extrinsic motivators
3. Identify the real cost of
Discussion
Interaction
Simulation games
Assessment
Methods
Writing materials
(pen & paper)

References (books)

Manuals

CBLM

Group discussion

Lecture

Demonstration
Assessment
Methods
Oral
evaluation
 Written
examination
 Observation

7
conflict in your organization
- safety (job security),
- love and belonging
needs (friendship),
- esteem,
- self-actualization.
Unit of Competency
:
WORK IN A TEAM ENVIRONMENT
Module Title
:
WORKING IN A TEAM ENVIRONMENT
Module Descriptor
:
This unit covers the skills, knowledge and attitudes to
identify one’s roles and responsibilities as a member of a team.
Nominal Duration
:
10 Hours
Summary of Learning Outcomes:
LO1. Describe team role and scope
LO2. Identify one’s role and responsibility within team
LO3. Work as a team member
LO4. Develop effective workplace relationship including personal values and beliefs related to gender
LO5. Observing gender sensibility in the workplace.
LO6. Discuss the differences between sex and gender
LO7. Discuss gender, identify and sexual orientation
LO8. Analyze the different manifestations of gender inequality in TVET and in society, including in enterprises
LO9. Discuss gender rights and based approach to sexual and reproductive health including HIVAIDS awareness and prevention
Details of Learning Outcomes:
LO1. DESCRIBE TEAM ROLE AND SCOPE
Assessment Criteria
1. The role and objective of the
team is identified from available
sources of information
2. Team parameters, reporting
relationships and responsibilities
are identified from team
discussions and appropriate
external sources
Content
Parts of speech
Sentence construction
 Effective
communication


Conditions
Methodologies
(The students must be
provided w/ the ff.)
Writing materials
(pen & paper)
 References
(books)
 Manuals
 CBLM


Lecture/ Discussion

Group Work
Role Play


Individual Work
Case Study


Role Play
Written Test

LO2. IDENTIFY ONE’S ROLE AND RESPONSIBLITY WITHIN THE TEAM
Conditions
(The
students must be
Assessment Criteria
Content
Methodologies
provided w/ the ff.)
1. Individual roles and
responsibilities within the team
environment are identified
2. Roles and objectives of the
team is identified from available
sources of information
3. Team parameters, reporting
relationships and responsibilities
are identified based on team
discussions and appropriate
external sources
Parts of speech
Sentence
construction
 Effective
communication


CBC Computer Systems Servicing NC II
Writing materials
(pen & paper)
 References
(books)
 Manuals
 CBLM

Assessment
Methods
Assessment
Methods

Lecture/ Discussion

Group Work
Role Play


Individual Work
Case Study


Role Play
Written Test

8
LO3. WORK AS A TEAM MEMBER
Assessment Criteria
1. Effective and appropriate
forms of communications are
used and interactions
undertaken with team
members based on company
practices.
2. Effective and appropriate
contributions made to
complement team activities
and objectives, based on
workplace context
3. Protocols in reporting are
observed based on standard
company practices.
4. Contribute to the
development of team work
plans based on an
understanding of team’s role
and objectives
Content
Parts of speech
Sentence construction
 Effective
communication


Conditions
Methodologies
(The students must be
provided w/ the ff.)
Writing materials
(pen & paper)
 References
(books)
 Manuals
 CBLM

Group work
Role Play
Lecture/ Discussion



Assessment
Methods

Role Play

Written Test
LO4. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP INCLUDING PERSONAL VALUES AND BELIEFS
RELATED TO GENDER
Assessment Criteria
6. Workplace relation- ship are
observing personal values and
beliefs on gender equality and
sensitivity
Content
Personal values
and beliefs related to
gender

Conditions
Practical Work
Area/
Laboratory
 Learning materials




Discussion
Interaction
Simulation games

(CBLM)



LO5. OBSERVING GENDER SENSIBILITY IN THE WORKPLACE.
Conditions
(The students must be
Assessment Criteria
Content
Gender sensitive
issues and concerns

Assessment
Methods
Methodologies
provided w/ the ff.)
Practical Work
Area/
Laboratory
 Learning materials

Demonstration
Observation
 Interview/
questioning

First Aid Kit
Writing
materials
(pen & paper)

1. Gender sensitivity issues and
concerns are discussed applying
gender-fair in the workplace
Assessment
Methods
Methodologies
(The students must be
provided w/ the ff.)





Discussion
Interaction
Simulation games
Demonstration
Observation
 Interview/
questioning


(CBLM)




First Aid Kit
Writing
materials
(pen & paper)
LO6. DISCUSS THE DIFFERENCES BETWEEN SEX AND GENDER
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
provided w/ the ff.)
1. Discussion between sex and
gender difference within the
team
Differences
between sex and
gender

CBC Computer Systems Servicing NC II
Practical Work
Area/Laboratory
 Learning
materials (CBLM)
 First Aid Kit
 Writing materials
(pen & paper)




Discussion
Interaction
Simulation games
Assessment
Methods
Demonstration
Observation
 Interview/
questioning


9
LO7. DISCUSS GENDER IDENTIFY AND SEXUAL ORIENTATION
Conditions
(The students must be
Assessment Criteria
Content
1. Significance of Identifying
gender within team
2. Sexual orientation are
discussed withinteam


Practical Work
Area/Laboratory
 Learning
materials (CBLM)
 First Aid Kit
 Writing materials
(pen & paper)
Gender identification

Sexual orientation
Assessment
Methods
Methodologies
provided w/ the ff.)



Discussion
Interaction
Simulation games
Demonstration
Observation
 Interview/
questioning


LO8. ANALYZE THE DIFFERENT MANIFESTATION OF GENDER INEQUALITY IN TVET AND IN
SOCIETY, INCLUDING IN ENTERPRISE
Conditions
(The
students must be
Assessment
Assessment Criteria
Content
Methodologies
provided w/ the ff.)
1. The role and objective of
gender sensibility awareness
2. Analyzing the different
manifestation ofgender
inequality in TVET, society and
enterprise
3. Gender inequalityare
responded in accordance with
company’s policyand procedures
Gender inequality
in TVET, society and
enterprise
Practical Work
Area/ Laboratory
 Learning materials
(CBLM)
 First Aid Kit
 Writing materials
(pen & paper)


Methods
Demonstration
 Observation
 Interview/
questioning
Discussion
Interaction
Simulation games




LO9. DISCUSS GENDER AND RIGHTS BASED APPROACH TO SEXUAL AND REPRODUCTIVE HEALTH
INCLUDING HIV-AIDS AWARENESS AND PREVENTION
Assessment Criteria
1. Promote the genderand
rights based approach to
sexual and reproductive
health within the team
2. Promote HIV-AIDS
awareness and prevention
within team members
Conditions
Content
Gender and rights
based approach to
sexual and
reproductive health
 HIV-AIDS
awareness and
prevention

Practical Work
Area/ Laboratory
 Learning materials
(CBLM)
 First Aid Kit
 Writing materials
(pen & paper)

Assessment
Methods
Methodologies
(The students must be
provided w/ the ff.)



Discussion
Interaction
Simulation games
Demonstration
Observation
 Interview/
questioning


Unit of Competency
:
PRACTICE CAREER PROFESSIONALISM
Module Title
:
PRACTICING CAREER PROFESSIONALISM
Module Descriptor
:
This unit covers the knowledge, skills and attitudes in promoting
career growth and advancement.
Nominal Duration
:
10 Hours
Summary of Learning Outcomes :
LO1. Integrate personal objectives with organizational goals.
LO2. Set and meet work priorities.
LO3. Maintain professional growth and development.
LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS.
Assessment Criteria
1. Personal growth and work
plans are pursued towards
improving the qualifications set
for the profession
2. Intra- and interpersonal
relationships is are maintained in
Conditions
Content
Parts of speech
Sentence construction
 Effective
communication


CBC Computer Systems Servicing NC II
(The students must be
provided w/ the ff.)
Writing materials
(pen & paper)
 References (books)
 Manuals
 CBLM

Assessment
Methods
Methodologies

Discussion

Interaction
Portfolio
Assessment
 Interview
 Simulation/
Role-plays
 Observation

10
the course of managing oneself
based on performance evaluation
3. Commitment to the
organization and its goal is
demonstrated in the performance
of duties
Third Party
Reports
 Exams and
Tests

LO2. SET AND MEET WORK PRIORITIES.
Assessment Criteria
Conditions
Content
1. Competing demands are
prioritized to achieve personal,
team and organizational goals and
objectives.
2. Resources are utilized
efficiently and effectively to
manage work priorities and
commitments
3. Practices along economic use
and maintenance of equipment
and facilities are followed as per
established procedures
Parts of speech
Sentence construction
 Effective
communication
Writing materials
(pen & paper)
 References (books)
 Manuals
 CBLM



Unit of Competency
:
Assessment
Methods
Methodologies
(The students must be
provided w/ the ff.)

Discussion

Interaction
Portfolio
Assessment
 Interview
 Simulation/
Role-plays
 Observation
 Third Party
Reports
 Exams and
Tests

PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND
PROCEDURES
Module Title
:
PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES
AND PROCEDURES
Module Descriptor
:
This unit covers the knowledge, skills and attitudes required to identify OSH
compliance requirements, prepare OSH requirements for compliance, and
perform tasks in accordance with relevant OSH policies and procedures
Nominal Duration
:
10 Hours
Summary of Learning Outcomes:
LO1 Identify OSH compliance requirements
LO2 Prepare OSH requirements for compliance
LO3 Perform tasks in accordance with relevant OSH policies and procedures
LO4. GREENTVET
Details of Learning Outcomes:
LO1. IDENTIFY OSH COMPLIANCE REQUIREMENTS
Assessment Criteria
1. Relevant OSH requirements,
regulation, policies and
procedures are identified in
accordance with workplace
policies and procedures
2. OSH activity non conformities
are conveyed to appropriate
personnel
3. OSH preventive and control
requirements are identified in
accordance with OSH work
policies and procedures
Content
Parts of speech
Sentence construction
 Effective
communication


Conditions
Writing materials
(pen & paper)
 References (books)
 Manuals
 CBLM



LO2. PREPARE OSH REQUIREMENTS FOR COMPLIANCE
Conditions
(The students must be
Assessment Criteria
Content
1. OSH work activity material,

Parts of speech
CBC Computer Systems Servicing NC II
Writing materials
Written Exam
Demonstration
 Observation
 Interviews /
Questioning
Lecture

Group Discussion

Assessment
Methods
Methodologies
provided w/ the ff.)

Assessment
Methods
Methodologies
(The students must be
provided w/ the ff.)

Lecture

Written Exam
11
tools and equipment requirements  Sentence construction
are identified in accordance with
 Effective
workplace policies and procedures communication
2. Required OSH materials, tools
and equipment are acquired in
accordance with workplace policies
and procedures
3. Required OSH materials, tools
and equipment are arranged/
placed in accordance with OSH
work standards
(pen & paper)
 References (books)
 Manuals
 CBLM

Demonstration
Observation
 Interviews /
Questioning
Group Discussion


LO3. PERFORM TASKS IN ACCORDANCE WITH RELEVANT OSH POLICIES AND PROCEDURE
Conditions
Assessment
(The students must be
Assessment Criteria
Content
Methodologies
Methods
1. Relevant OSH work
procedures are identified in
accordance with workplace
policies and procedures
2. Work Activities are
executed in accordance with
OSH work standards
3. Non-compliance work
activities are reported to
appropriate personnel
Parts of speech
 Sentence construction
 Effective
communication

provided w/ the ff.)
Writing materials
(pen & paper)
 References (books)
 Manuals
 CBLM

LO4. GREENTVET
Assessment Criteria
1. Able to name the
requirements that are made
on sustainable learning
venues
2. Are able to explain the
characteristics of Green
TVET institutions
3. Are able to discuss the
approach as well as
reference systems helpful
for greening TVET
institutions
4. Are able to list potential
topics, appropriate methods
and a suitable procedure
for greening TVET
institutions.
Content
The need for
transforming learning
venues
 Characteristics and
approach of greening
TVET institutions
 Refference systems
 Potencial topics and
Focal areas
 Methods to involve
stakeholders
 Implementation
procedure


Conditions



Group Discussion

(The students must be
provided w/ the ff.)
Methodologies



Online seminar
Cooperative work

Written Exam
Demonstration
 Observation
 Interviews /
Questioning
Lecture
Assessment
Methods
Written Exam
Demonstration
 Observation
 Interviews /
Questioning
Lecture

Group Discussion

Case study
CBC Computer Systems Servicing NC II
12
COMMON COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY
:
APPLY QUALITY STANDARDS
MODULE TITLE
:
APPLYING QUALITY STANDARDS
MODULE DESCRIPTION
:
This module covers the knowledge, skills, attitudes and values
needed to apply quality standards in the workplace. The unit also
includes the application of relevant safety procedures and
regulations, organization procedures and customer requirements.
NOMINAL DURATION
:
10 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Assess quality of received materials
LO2. Assess own work
LO3. Engage in quality improvement
Details of Learning Outcomes:
LO1. ASSESS QUALITY OF RECEIVED MATERIALS
Assessment Criteria
Conditions
Content
1. Work instruction obtained
and work carried out in accordance
with standard operating procedures.
2. Received materials
checked against workplace standards
and specifications.
3. Faulty materials related to
work are identified and isolated
4. Faults and any identified
causes recorded and or reported to
the supervisor concerned in
accordance with workplace
procedures
5. Faulty materials are
replaced in accordance with
workplace procedures

Reading skills required
to interpret work instruction

Workplace standards
and specifications

Procedures in obtaining
and carrying out work
instructions

Quality checking
procedures

Fault identification and
(The students must be
provided w/ the ff.)
Methodologies
Work
Instructions


Manuals
(operation manual of
the company
/manufacturer’s
instruction/service
manual)
Lecture-

Hands-on
demonstration

Direct


Assessment
Methods
Self-paced
observation
instruction


Group discussion
Practical
demonstration
Company/
workplace standards
and specifications

reporting

Safety and environmental
aspects of production process
 Carry out work in
accordance with policies and
procedures
LO2. ASSESS OWN WORK
Assessment Criteria
1. Documentation relative to
quality within the company
identified and used
2. Completed work checked
against workplace standards and
specifications
3. Errors are identified and
Isolated
4. Information on the quality
and other indicators of production
procedures recorded in accordance
Content
Communication skills
needed to interpret and apply
defined work procedures

Identifying errors
(deviation from customer and
or organization requirements)

CBC Computer Systems Servicing NC II
Conditions
(The students must be
provided w/ the ff.)
Organization
work procedures
 Manufacturer’s
Instruction Manual
 Customer
Requirements
 Other forms

Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

Group discussion
observation

Practical
demonstration
13
with workplace procedures
5. In cases of deviation from
specific quality standards, causes
documented and reported in
accordance with the workplace’s
standard operating procedures.
LO3. ENGAGE IN QUALITY IMPROVEMENT
Assessment Criteria
1. Process improvement procedures
participated in relative to workplace
assignment
2. Work carried out in accordance
with process improvement
procedures
3. Performance of operation or
quality of product of service to
ensure customer satisfaction
monitored
Content

Relevant production
processes, materials and
products

Safety and environmental
aspects of production
processes


Critical thinking
Quality improvement
processes
Conditions
(The students must be
provided w/ the ff.)
Organization
work procedures
 Manufacturer’s
Instruction Manual
 Customer
Requirements
 Other forms

Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

Group discussion
observation

Practical
demonstration
UNIT OF COMPETENCY
:
PERFORM COMPUTER OPERATIONS
MODULE TITLE
:
PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTION
:
This module covers the knowledge, skills, attitudes and values
needed to perform computer operations which include in putting,
accessing, producing, and transferring data using the appropriate
hardware and software.
NOMINAL DURATION
:
20 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for tasks to be taken/undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/data using computer systems
LO5. Use basic functions of a Web browser to locate information
LO6. Maintain computer equipment and systems
Details of Learning Outcomes:
LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
Assessment Criteria
1. Requirements of tasks
determined in accordance with
the required output
2. Appropriate hardware
and software selected according
to task assigned and required
outcome
3. Task planned to ensure
that OH and S guidelines and
procedures followed
4. Client-specific guidelines
and procedures followed
Content
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Reading and comprehension Equipment:
 Lectureskills required to interpret work
- 1 unit of computer
demonstration
instructions and tointerpret basic
- voltage regulator/
 Self-paced
user manuals
UPS
 OH and S principles
instruction
Learning Materials:
 and responsibilities
 Group discussion
 Main types of
 Learning manuals
 computers and basic
 Work instruction
features of different operating  Hand-outs
systems
Supplies/materials:
 Main parts of a Computer
 Operating system
 Storage devices and

CBC Computer Systems Servicing NC II
Assessment
Methods

Hands-on

Direct
observation

Practical
demonstration
14
5. Required data security
guidelines applied in accordance
with existing procedures
basic categories of memory
 Relevant types of Software
 General security, privacy
legislation and copyright
LO2. INPUT DATA INTO COMPUTER
Assessment Criteria
1. Data entered into the
computer using appropriate
program/ application in
accordance with company
procedure
2. Accuracy of information
checked and information saved
in accordance with standard
operating procedures
3. Inputted data stored in
storage media according to
requirements
4. Work performed within
ergonomic guidelines
Content
Relevant types of

Software
 Communication skills to
identify lines of
communication, request
advice, followinstructions
and receive feedback
Storage devices and

basic categories of memory
 Basic ergonomics of
keyboard and computer user
LO3. ACCESS INFORMATION USING COMPUTER
Assessment Criteria
1. Correct program/ application
selected based on job
requirements
2. Program/application
containing the information
required accessed according to
company procedures
3. Desktop icons correctly
selected, opened and closed for
navigation purposes
4. Keyboard techniques
carried out in line with OHS
requirements for safe use of
keyboards
Content
Relevant types of Software
Communication skills to
identify lines of communication,
request advice, follow
instructions and receive
feedback



Storage devices and basic
categories of memory
 Basic ergonomics of
keyboard and computer user
Application
program

Conditions
(The students must be
provided w/ the ff.)
Methodologies
Equipment:

- 1 unit of computer
- voltage regulator/
UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs

Relevant types of Software
Computer peripherals

Storage devices and
basic categories of memory
CBC Computer Systems Servicing NC II

Hands-on
demonstration

Direct
Self-paced

instruction
Group discussion

observation
Practical

demonstration
- Operating system
- Application program
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Equipment:

- 1 unit of computer
- voltage regulator/
UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct

Self-paced
instruction

Group discussion
observation

Practical
demonstration
Supplies/materials:
- Operating system
- Application program
provided w/ the ff.)

Lecture-
Supplies/materials:
LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM
Conditions
(The students must be
Assessment Criteria
Content
1. Entered data processed
using appropriate software
commands
2. Data printed as required
using computer hardware/
peripheral devices in accordance
with standard operating
procedures
3. Files and data transferred
between compatible systems
using computer software,
hardware/peripheral devices in
accordance with standard
operating procedures
Assessment
Methods
Equipment:
- 1 unit of computer
- voltage regulator/
UPS
Learning Materials:
- Learning manuals
- Work instruction
- Hand-outs
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

Group discussion
observation

Practical
demonstration
Supplies/materials:
- Operating system
- Application Program
- Disks
15
LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Information requirements
for Internet search established
2. Browser launched
3. Search engine loaded
4. Appropriate search criteria
and/or URL of site entered
5. Relevant links followed to
locate required information
6. Useful pages bookmarked or
printed as required
Web surfing
Web browsers
Search engines
URLS and keywords
Links
Bookmarking






Equipment:
 Lecture- 1 unit of computer
demonstration
- voltage regulator/
 Self-paced
UPS
Learning Materials: instruction
- Learning manuals
 Group discussion
- Work instruction
- Hand-outs
Hands-on

Direct
observation
Practical

demonstration
Supplies/materials:
-
Operating system
Application Program
Disks
Paper
LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS
Conditions
(The students must be
Assessment Criteria
Content
provided w/ the ff.)
1. Procedures for ensuring
security of data, including
regular back-ups and virus
checks implemented in
accordance with standard
operating procedures
2. Basic file maintenance
procedures implemented in line
with standard operating
procedures


Security measures

Anti-virus software/
programs
File Management

Methodologies
Equipment:
 Lecture- 1 unit of
demonstration
computer
 Self-paced
- voltage
regulator/UPS
instruction
Learning Materials:
 Group discussion
- Learning manuals
- Work instruction
- Hand-outs
Supplies/
materials:
- Operating system
- Application
Program
Assessment
Methods

Hands-on

Direct
observation
Practical

demonstration
UNIT OF COMPETENCY
:
PERFORM MENSURATION AND CALCULATION
MODULE TITLE
:
PERFORMING MENSURATION AND CALCULATION
MODULE DESCRIPTION
:
This unit covers the knowledge, skills and attitudes and values
needed identify, care, and use measuring instruments.
NOMINAL DURATION
:
10
QUALIFICATION LEVEL
:
NC II
hours
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Select measuring instruments
LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments
Details of Learning Outcomes:
LO1. SELECT MEASURING INSTRUMENTS
Assessment Criteria
1. Object or component to
be measured identified
2. Correct specifications
Content
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Assessment
Methods
Types of components

Try square

Lecture-


Protractor
Hands-on
and object to be identified
demonstration

Direct

CBC Computer Systems Servicing NC II
16
obtained from relevant source
3. Measuring tools selected
in line with job requirements

Knowing the correct
specifications of the relevant

Steel rule


Taper
instruction
sources


Identify the necessary

measuring tools in selecting
Self-paced
Group discussion
observation
Practical

demonstration
the job requirements

Reading skills required
to interpret work instruction
 Communication skills
LO2. CARRY OUT MEASUREMENTS AND CALCULATION
Conditions
(The students must be
Assessment Criteria
Content
provided w/ the ff.)
1. Appropriate measuring
instrument selected to achieve
required outcome.
2. Accurate measurements
obtained for job.
3. Calculation needed to
complete work tasks are performed
using the four fundamentals
operations (addition, subtractions,
multiplication and division)
4. Calculation involving
fractions, percentages, and mixed
numbers used to complete
workplace tasks.
5. Instruments read to the
limit of accuracy of the tool.
Assessment
Methods
Identifying appropriate

Torque gauge

Lecture-

measuring instruments to be

Combination
Hands-on
demonstration

used.
gauge
Direct


Use accurate measurements
for the tasks given.

Using the four fundamental
of mathematical operations
 Introducing proper
procedure in calculating
fractions, percentages, and
mixednumbers to perform
in the given tasks.


Self-paced
Volume
instruction

Area


Circumference

Thickness

Group discussion
observation

Practical

demonstration
Reading skills required
to interpret work instruction
 Communication skills
LO3. MAINTAIN MEASURING INSTRUMENTS
Assessment Criteria
1. Measuring instruments not
dropped to avoid damage.
2. Measuring instruments
cleaned before and after using.
3. Proper storage of instruments
undertaken according to the
manufacturer’s specifications and
standard operating procedures.
Methodologies
Content

Using appropriate
instruments tools to avoid
damage.

Proper procedure in

cleaning up the workplace
before and after using
 Identifying the
proper storage of the
instruments to be kept that
met the manufacturer’s
specifications and standard to
avoid damage in mismatching.

Conditions
(The students must be
provided w/ the ff.)
Methodologies

Straight edge


Steel rule
demonstration

Displacement

Inside diameter
instruction

Outside diameter


Thickness

Taper

Out of roundness

LectureSelf-paced
Group discussion
Assessment
Methods

Hands-on

Direct
observation

Practical

demonstration
Reading skills required
to interpret work instruction
 Communication skills
UNIT OF COMPETENCY
:
PREPARE AND INTERPRET TECHNICAL DRAWING
MODULE TITLE
:
PREPARING AND INTERPRETING TECHNICAL DRAWING
MODULE DESCRIPTION
:
This module covers the knowledge, skills and attitude and values needed
to prepare/interpret diagrams, engineering abbreviation and drawings,
symbols and dimensions
CBC Computer Systems Servicing NC II
17
NOMINAL DURATION
:
10 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Identify different kinds of technical drawings
LO2. Interpret technical drawing
LO3. Prepare/make changes on electrical/electronic schematics and drawings
Details of Learning Outcomes:
LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS
Assessment Criteria
Conditions
Content
1. Correct technical
drawing selected according to
job requirements
2.Technical drawings segregated
in accordance with the types and
kinds of drawings.




Drawing conventions
Symbols
Dimensioning conventions
Markup/notation of
drawings
(The students must be
provided w/ the ff.)

Schematic
diagrams
Methodologies
Lecture-

Hands-on
demonstration

Direct


Charts


Block
instruction
diagrams

Layout plans

Location plans

Process and
Assessment
Methods

Self-paced
Group discussion
observation

Practical

demonstration
Instrumentation
diagrams

Loop diagrams

System control
diagrams
LO2. INTERPRET TECHNICAL DRAWING
Assessment Criteria
1. Components, assemblies
or objects recognized as
required
2. Dimensions of the key
features of the objects depicted
in the drawing correctly
identified
3. Symbols used in the
drawing identified and
interpreted correctly
4. Drawing checked and
validated against job
requirements or equipment in
accordance with standard
operating procedures
Content

Reading skills required
to interpret work instructions

Skills in interpreting
Conditions
(The students must be
provided w/ the ff.)

Schematic
diagrams
Methodologies
Lecture-

Hands-on
demonstration

Direct


Charts


Block
instruction
electrical / electronic signs
diagrams
and symbols

Layout plans

Location plans

Process and
Assessment
Methods

Self-paced
Group discussion
observation

Practical

demonstration
Instrumentation
diagrams

Loop diagrams

System control
diagrams
LO3. PREPARE/MAKE CHANGES ON ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
Assessment
provided w/ the ff.)
Methods
1. Electrical/ Electronic
schematic drawn and correctly
identified
2. Correct drawing identified,
Components/

Mathematics


Communication skills
dividers
CBC Computer Systems Servicing NC II

Lecture-
demonstration

Self-paced

Hands-on

Direct
18
equipment selected and used in
accordance with job requirements

Drawing boards
instruction

Rulers


T-square

Calculator
Group discussion
observation

Practical

demonstration
UNIT OF COMPETENCY
:
USE HAND TOOLS
MODULE TITLE
:
USING HAND TOOLS
MODULE DESCRIPTION
:
This unit covers the knowledge, skills and attitudes on the safe
use, handling and maintenance of tools.
NOMINAL DURATION
:
10 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for tasks to be undertaken
LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools
Details of Learning Outcomes:
LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
Assessment Criteria
1. Tasks to be undertaken
properly identified.
2. Appropriate hand tools Identify
3. Hand tools selected
according to the task requirements
Content
Identifying appropriate
hand tools


Identifying tasks
Selecting appropriate hand
tools

Conditions
(The students must be
provided w/ the ff.)
Hand tools
for adjusting,
dismantling,
assembling, finishing,
cutting, screwdrivers,
pliers, punches


LO2. PREPARE HAND TOOLS
Assessment Criteria
Content
1. Appropriate hand tools

Operation of hand tools
checked for proper operation and

Function of hand tools
safety

Common faults of hand
2. Unsafe or faulty tools identified
tools
3. Marked all tools for

repair according to standard
hand tools
company procedures

Safety requirements of
Wrenches files
Conditions
(The students must be
provided w/ the ff.)
Hand tools
for adjusting,
dismantling,
assembling, finishing,
cutting, screwdrivers,
pliers, punches


Wrenches files
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
observation

instruction


Group discussion
demonstration
Methodologies
Practical
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
observation

instruction


Group discussion
demonstration
Practical
Preparing tools
CBC Computer Systems Servicing NC II
19
LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT
Conditions
(The students must be
Assessment Criteria
Content
provided w/ the ff.)
Methodologies
Assessment
Methods
1. Tools used according to

Function of tools

Cleaning

Hands-on

Lubricating


Safety requirements of
Lecture-
tasks undertaken
Tightening
demonstration

Direct

Simple tool
tools
2. All safety procedures in
using tools observed at all times
3. Malfunctions, unplanned
or unusual events reported to the
supervisor

Proper used of tools


Creating report for
repairs
Hand
malfunctions, unplanned or

unusual events
sharpening


Self-paced
observation

instruction


Group discussion
demonstration
Practical
Adjustment
using correct
procedures
LO4. MAINTAIN HAND TOOLS
Assessment Criteria
Content
1. Tools used according to tasks
undertaken
2.Routine maintenance of tools
Conditions
(The students must be
provided w/ the ff.)

Maintenance of tools

Cleaning

Storage of tools

Lubricating

Standard operational

Tightening
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
undertaken according to standard
procedures, principles and
instruction
operational procedures, principles
techniques in maintaining a

and techniques
tools
Group discussion
observation

Practical
demonstration
3.Tools stored safely in appropriate
locations in accordance with
manufacturers specifications or
standard operating procedures
UNIT OF COMPETENCY
:
TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS
CIRCUIT
MODULE TITLE
:
TERMINATING AND CONNECTING ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT COMPONENT
MODULE DESCRIPTION
:
This unit covers the knowledge, skills and attitudes and values
needed to terminate and connect electrical wiring and electronic
circuits.
NOMINAL DURATION
:
20 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits
LO2. Terminate/connect wiring/electronic circuits
LO3. Test termination/connections of electrical wiring/electronics circuits
CBC Computer Systems Servicing NC II
20
Details of Learning Outcomes:
LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICALWIRING/ELECTRONICS
CIRCUITS
Assessment Criteria
1. Materials checked according
to specification and tasks
2. Appropriate tools and
equipment selected according to
tasks requirements
3. Task is planned to ensure
OH & S guidelines and
procedures followed.
4. Electrical wiring/electronic,
circuits correctly prepared for
connecting/termination in
accordance with instructions and
worksite procedures.
Content
Methodologies
Assessment
Methods
Tools and equipment

Lecture-

Hands-o
needed to perform the given
- Soldering lead
demonstration

specification
- Pliers
Direct

- Personal Protective
instruction
and equipment as required in
Equipment

the given tasks
- Goggles



Identified the materials
Conditions
(The students must be
provided w/ the ff.)
Used appropriate tools
Self-paced
Group discussion
observation

Practical
demonstration
Prior planning to perform
the specific guidelines and
procedures
 Ensuring the accuracy
and correctness of
electrical/wiring and
electronicsconnections to
be used and placed in the
worksite.

Reading skills required
to interpret work instruction

Communication skills
LO2. TERMINATE/CONNECT WIRING/ELECTRONIC CIRCUITS
Conditions
(The
students must be
Assessment Criteria
Content
provided w/ the ff.)
1. Safety procedures in using
tools observed at all times and
appropriate personalprotective
equipment used
2. All works undertaken safety in
accordance with the workplace
and standardprocedures.
3. Appropriate ranges of methods
in termination/connection used
according to specifications,
manufacturer’s requirements and
safety.
4. Correct sequence of operation
followed
5. Accessories used adjusted, if
necessary
6. Confirm termination/connections
undertaken successfully in
accordance with jobspecification.
Provide necessary
safety procedures in using
tools and appropriate
protectiveequipment in the
worksite.
 Tasks given are based
to standards procedures in
accordance with the safety
requirements.
 Identifying appropriate
methods in terminating
connection are according to
prescribed standards.


Using proper sequence of
operation

Jobs performance must be
Materials
Cables
 Soldering lead
 Wires
 Tools and
equipment
 Pliers
 Cutters
 Screw drivers
 Soldering gun
 Multi-tester
 Personal
 protective
equipment
 Goggles
 Gloves
Methodologies
Assessment
Methods



Lecture-

Hands-on
demonstration

Direct

Self-paced
instruction

Group discussion
observation

Practical
demonstration
in accordance with the
standard procedures.

Reading skills required
to interpret work instruction

Communication skills
CBC Computer Systems Servicing NC II
21
LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS CIRCUITS
Assessment Criteria
Content
1. Testing of all completed
termination/connections of electric
wiring/electronic circuits conducted
for compliance with specification
and regulations using appropriate
procedures and equipment
2. Wiring and circuits checked using
specified testing procedures
3. Unplanned events or conditions
responded to in accordance with
established procedures.
Using of appropriate tools
in testing of the different
circuits connected to ensure
the validity and conformity of
the connection


Identify the accurate tools
to checked the specified
wiring circuits

Reading skills required to
interpret work instruction

Communication skills

Responding as compliance
with the standard established
procedures
Conditions
(The students must
be provided w/ the
ff.)
 Materials
 Cables
 Soldering lead
 Wires
 Tools and
equipment
 Pliers
 Cutters
 Screw drivers
 Soldering gun
 Multi-tester
 Personal
 protective
equipment
 Goggles
 Gloves
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

Group discussion
observation

Practical
demonstration
UNIT OF COMPETENCY
:
TEST ELECTRONIC COMPONENTS
MODULE TITLE
:
TESTING ELECTRONIC COMPONENTS
MODULE DESCRIPTION
:
This unit covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in determining the
criteria for testing electronics components, planning an approach for
component testing, testing the components and evaluating the testing
process.
NOMINAL DURATION
:
10 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Determine criteria for testing electronics components
LO2. Plan an approach for component testing
LO3. Test components
LO4. Evaluate the testing process
Details of Learning Outcomes:
LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS
Assessment Criteria
1. Work instructions are
obtained and clarified based on
job order or client requirements
2. Responsible person is
consulted for effective and
proper work coordination
3. Data sheets/Application notes
are obtained and interpreted
based on manufacturer’s
specifications
4. Testing criteria are defined to
ensure that components
Content
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Assessment
Methods

Conversion of units.
Tools and equipment

Film Viewing


Knowledge in 5S
- Set of Pliers

Individualized
observation of
application and observation of
- Set of Screw
Learning
required time frame.
drivers

Direct Student
tasks and
- Set of Wrenches

Laboratory
questions related
handling and disposal of
- Hand drills

Experience
to required
chemicals
- Hack Saw

On-the-Job
knowledge
- Set of files
Training
- Tin Snip



Knowledge of proper
Identifying sources of
electricity

Work efficiently and
systematically.
CBC Computer Systems Servicing NC II
- Hammer
Project Method
Direct
application to

Demonstration
with oral
questioning

Third party
22
meet technical and quality
requirements
5. Document and communicate
testing criteria to relevant
personnel

report
Skills in testing electronic
components

Observing waveform using
Assessment Criteria
Content

Portfolio
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Assessment
Methods
Tools and equipment

Film Viewing

functions and characteristics
- Set of Pliers

Individualized
observation of
of basic electronic
- Set of Screw
Learning
components
drivers

Direct Student
tasks and
- Set of Wrenches

Laboratory
questions related
- Hand drills

Experience
to required
- Hack Saw

On-the-Job
knowledge
- Set of files
Training
- Tin Snip



Basic terms concept,
Proper ways in testing
electronic components.

Testing and measuring
instruments and tools.

Reading skills required to
interpret work instructions.

Communication skills.
Project Method
Direct
application to

Demonstration
with oral
- Hammer
questioning
- Variable DC power

- Digital VOM
report
- Analog VOM

Written test
- Dual Tracem

Portfolio
Third party
triggired oscilloscope
- function generator
Materials
- Cables
- soldering lead
- wires
LO3. TEST COMPONENTS
Assessment Criteria
1. Testing methods are applied to
ensure that products meet
creative, production and technical
requirements
2. Problems and faults detected by
testing are recorded and
remedial steps taken in records
system is documented
3. Problems and faults detected
during testing are resolved in
accordance with agreed project or
industry practice
4. Evaluate final products against
the previously determined
criteria
5. Testing process is documented
and summarized evaluation
report is submitted to relevant
personnel
Written test
oscilloscope.
LO2. PLAN AN APPROACH FOR COMPONENT TESTING
1. Various testing methods are
Identified based on types of
electronic components
2. Characteristics and
appropriateness of testing
methods to be
used during development and on
completion is determined
3. Testing methods are
considered/selected in relation to
appropriate testing strategy
4. Plan for testing components is
developed at specified points
during development and on
completion
5. Required test & measuring
instruments and tools are
prepared and checked in
accordance with established
procedures
6. Records system is established
to document testing results,
including problems and faults

Content
Using of appropriate tools
in testing of the different
circuits connected to ensure
the validity and conformity of
the connection


Identify the accurate tools
to checked the specified
wiring circuits

Reading skills required to
interpret work instruction

Communication skills

Responding as compliance
Conditions
(The students must
be provided w/ the
ff.)
 Materials
 Cables
 Soldering lead
 Wires
 Tools and
equipment
 Pliers
 Cutters
 Screw drivers
 Soldering gun
 Multi-tester
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

observation
Group discussion
with the standard established
procedures
CBC Computer Systems Servicing NC II
23
LO3. EVALUATE THE TESTING PROCESS
Assessment Criteria
1. Testing methods that were
successful and those that led to
difficulties are identified based on
industry standards
2. Testing process and records
system are evaluated based on
standard procedures
3. Test results/findings are
documented for subsequent
components testing.
Content
Using of appropriate tools
in testing of the different
circuits connected to ensure
the validity and conformity of
the connection

Identify the accurate tools

to checked the specified
wiring circuits
Reading skills required to

interpret work instruction

Communication skills

Responding as compliance
Conditions
(The students must
be provided w/ the
ff.)
 Materials
 Cables
 Soldering lead
 Wires
 Tools and
equipment
 Pliers
 Cutters
 Screw drivers
 Soldering gun
 Multi-tester
 PPE
Methodologies
Assessment
Methods
Lecture-

Hands-on
demonstration

Direct


Self-paced
instruction

observation
Group discussion
with the standard established
procedures
CORE COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY
:
INSTALL AND CONFIGFURE COMPUTER SYSTEMS AND
NETWORKS
UNIT MODULE
:
INSTALLING AND CONFIGFURE COMPUTER SYSTEMS AND
NETWORKS
MODULE DESCRIPTOR
:
NOMINAL DURATION
:
This module covers the outcomes required in installing, assembling and
testing computers and common peripherals
50 hours
QUALIFICATION LEVEL
:
NC II
PREREQUISITE
:
NC I
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Assemble computer hardware
LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct test
Details of Learning Outcomes:
LO1. ASSEMBLE COMPUTER HARDWARE
Assessment Criteria
1. Unit Assembly Is Planned And
Prepared To Ensure Oh&S Policies
And Procedures Are Followed In
Accordance With Systems
Requirements
Content

Safety procedures
Basic terms, concepts,
functions and characteristics
of PC hardware components
 Structure of operating

CBC Computer Systems Servicing NC II
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Personal Protective  Lectureequipment (ex.
demonstration
protective eyewear,
anti static wrist wrap)  Self-paced
 Electronic
instruction
laboratory hand

Assessment
Methods

Hands-on

Direct
observation

Practical
24
2. Materials Necessary To
Complete The Work Are Identified
And Obtained In Accordance With
Established Procedures And
Checked Against Systems
Requirements
3. Tools, Equipment And
Testing Devices Needed To Carry
Out The Installation Work Are
Obtained In Accordance With
Established Procedures And
Checked For Correct Operation And
Safety
4. Computer Hardware Is
Assembled In Accordance With
Established Procedures And
Systems Requirements
5. Basic-Input-OutputSystem (Bios) Configuration Is
Performed In Accordance With
Hardware Requirements.
systems
 Familiarization with the
various computer systems’
components and peripherals
system configuration/ settings
of computer systems and
devices
tools (assorted
pliers, assorted
screw drivers,
soldering iron &
desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin
 exertion/
extraction tool
 Flashlights
 Mirror
 (inspection)
 Hand-outs
LO2. PREPARE INSTALLER
Assessment Criteria
1. Portable bootable devices are
created in accordance with
software manufacturer instruction
2. Customized installers are
prepared in accordance with
software utilization guide and end
user agreement.
3. Installation of portable
applications are carried out in
accordance with software user
guide and software license
Content

Safety procedures

Basic computer
configuration set up

System’s specifications

Identifying common
symptoms and problems
associated with each devices

Troubleshooting and
isolating PC hardware
problems

Diagnosing and
troubleshooting hardware
conflicts

Knowledge in installing
peripherals, network devices
Conditions
(The students must be
provided w/ the ff.)

Group discussion
Methodologies
Personal Protective  Lectureequipment (ex.
demonstration
protective eyewear,
anti static wrist wrap)  Self-paced
 Electronic
instruction
laboratory hand
 Group discussion
tools (assorted
pliers, assorted
screw drivers,
soldering iron &
desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin
 exertion/
extraction tool
 Flashlights
 Mirror
 (inspection)
 Hand-outs

demonstration
Assessment
Methods

Hands-on

Direct
observation

Practical
demonstration
and other I/O devices
CBC Computer Systems Servicing NC II
25
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Operating system (OS) is
installed in accordance with
established installation procedures
and to comply with end-user
requirements
2. Peripherals/devices drivers are
installed and configured in
accordance with manufacturer’s
instructions and/or OS installation
procedures.
3. OS and drivers updates/patches
are accessed and installed in
accordance with manufacturer’s
recommendations and
requirements
4. On-going checks of the
quality of the work are undertaken
in accordance with established
procedures

Safety procedures

Basic computer
configuration set up

System’s specifications

Identifying common
symptoms and problems
associated with each devices

Troubleshooting and
Isolating PC hardware
problems

Diagnosing and
troubleshooting hardware
conflicts

Knowledge in installing
peripherals, network devices
Personal Protective  Lectureequipment (ex.
demonstration
protective eyewear,
anti static wrist wrap)  Self-paced
 Electronic
instruction
laboratory hand
 Group discussion
tools (assorted
pliers, assorted
screw drivers,
soldering iron &
desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin
 exertion/
extraction tool
 Flashlights
 Mirror
 (inspection)
 Hand-outs

Assessment Criteria
Content
1. Application software are installed  Safety procedures
based on software installation
 Basic computer
guides, end-user requirements and
configuration set up
software license agreement
 System’s specifications
3. Software updates are accessed
and installed in accordance with
manufacturer’s recommendations
and requirements
Hands-on

Direct
observation

Practical
demonstration
and other I/O devices
LO4. INSTALL APPLICATION SOFTWARE
2. Variation to application software
installation is carried out in
accordance to customer/client
requirements


Identifying common
symptoms and problems
associated with each devices

Troubleshooting and
isolating PC hardware
problems

Diagnosing and
troubleshooting hardware
conflicts

Knowledge in installing
peripherals, network devices
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Personal Protective  Lectureequipment (ex.
demonstration
protective eyewear,
anti static wrist wrap)  Self-paced
 Electronic
instruction
laboratory hand
 Group discussion
tools (assorted
pliers, assorted
screw drivers,
soldering iron &
desoldering tool)
 LAN tester
 Crimping tools
 RS 232 pin
 exertion/
extraction tool
 Flashlights
 Mirror
 (inspection)
 Hand-outs

Assessment
Methods

Hands-on

Direct
observation

Practical
demonstration
and other I/O devices
LO5. CONDUCT TESTING AND DOCUMENTATION
Assessment Criteria
1. Devices / systems and/or
installation is tested to determine
whether it conforms to
requirements
2. Stress test is conducted to
Content

Safety procedures

Basic computer
configuration set up

Understanding and
CBC Computer Systems Servicing NC II
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Assessment
Methods
Lecture-

Hands-on
equipment ( ex.
demonstration

protective eyewear,
Direct

anti static wrist wrap)
 Electronic
instruction

Personal Protective

Self-paced
observation

Practical
26
ensure reliability of equipment in
accordance with manufacturer’s
instructions and system
requirements
3. 5S and 3Rs are followed
according to environmental policies
4. Documentation in relation to the
test is forwarded to appropriate
personnel and/or authority in
accordance with requirements
comparing various system’s
specifications

Identifying common
symptoms and problems

Troubleshooting
and isolating problems

Diagnosing and
troubleshooting conflicts

Installing peripherals,
network devices and other I/O
devices

Knowledge in performing
burn-in or testing repaired or
replaced network system
laboratory hand
tools (assorted
pliers, assorted
screw drivers,
soldering iron &
desoldering tool)

LAN tester

Crimping tools

RS 232 pin

exertion/
Group discussion

demonstration
extraction tool

Flashlights

Sharp

pointed tweezers

Mirror

(inspection)

Hand-outs
UNIT OF COMPETENCY
:
SET-UP COMPUTER NETWORKS
MODULE TITLE
:
SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR
:
This unit covers the knowledge, skills and attitudes needed
to diagnose computer systems and networks
NOMINAL DURATION
:
50 hours
QUALIFICATION LEVEL
:
NCII
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Install network cables
LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks
Details of Learning Outcomes:
LO1. INSTALL NETWORK CABLES
Assessment Criteria
1. Cable routes are
determined and planned in
accordance with network
design andactual installation
site.
2. Network materials
necessary to complete the work
are identified and obtained in
accordance with established
procedures and checked against
systems requirements
3. Tools, equipment and
Content

Different types of computer
systems error.

Software as tools for
diagnosing computer systems.
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Tools:

Lecture-

Hands-on
-Screw drivers
demonstration

(assorted)
Direct

-Pliers (assorted)
instruction


Hand tools and its uses.
-Soldering iron

Procedures in diagnosing
-Wrenches
computer systems

Safety precautions
testing devices needed to
carry out the installation work
are obtained in accordance with
established procedures and
checked for correct operationand
safety
CBC Computer Systems Servicing NC II
Self-paced
Group discussion
Assessment
Methods
observation

Practical
demonstration
-Utility software
-Computer system
Policies and
procedures:
-Procedures and
guidelines
Safety precautions
27
4. Appropriate personal
protective equipment is used
and OHS policies and
procedures are followed
5. Copper cable splicing is
performed based on Electronic
Industries
Alliance/Telecommunications
Industry Association (EIA/TIA)
standards
6. Network cables and cable
raceway are installed in
accordance with established
procedures and installation
requirements
7. Installation work is performed
and is checked to ensure no
unnecessary damage has
occurred and complies with
requirements
8. OHS standards and 5S
principles are followed according
to enterprise requirements
9. Excess components and
materials are disposed of based
on WEEE directives and 3Rs
wastemanagement program.
LO2. SET NETWORK CONFIGURATION
Assessment Criteria
1. Network connectivity of each
terminal is checked in accordance
with network design.
2. Any fault or problem in
the network system is diagnosed
and remedied in line with the
standard operating procedures.
3. Network interface card
(NIC) settings are configured in
accordance with network design.
4. Communication checking
between terminals are carried out
in accordance with OS network
configuration guides
5. Unplanned events or
conditions are responded to in
accordance with established
procedures
Content

Parts and functions
of computer system

Software (operating
system, application software)
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Tools:

Lecture-

Hands-on
- Screw drivers
demonstration

(assorted)
Direct

- Pliers (assorted)
instruction


Electrical theory
- Wrenches

Computer monitors
- Utility software

Techniques for
Materials:
diagnosing computer system
Self-paced
Group discussion
Assessment
Methods
observation

Practical
demonstration
- Connectors
- Adaptors
- Diskettes
- CD ROM
Computer system:
- Complete set of
working computer
- Spare of all
components
Testing devices:
- Multi-meter
- Oscilloscope
- Appropriate
software
CBC Computer Systems Servicing NC II
28
LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER CONFIGURATION
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Client Device systems
settings are configured in
accordance with manufacturers’
instructions and end-user
preferences
2. Local area network (LAN) port is
configured in accordance with
manufacturers’instructions and
network design
Tools:

Lecture-

Hands-on
procedures of different
- Screw drivers
demonstration

components
(assorted)
Direct


Proper repairing/replacing

Wiring techniques
- Pliers (assorted)
instruction

Power supplies
- Soldering iron


Determining defective
- Wrenches
Components
Group discussion
observation

Practical
demonstration
- Utility software
- Crimping tools
3. Wide area network (WAN) port is
configured in accordance with
manufacturers’instructions and
network design
Self-paced

Basic networking
Computer system:
- Servers
- Workstations
4. Wireless settings are
- Printers
configured in accordance
manufacturers’ instructions, network
design and end-user preferences
Policies and
procedures:
5. Security/Firewall/Advance
- Procedures and
settings are configured in
accordance with manufacturers’
instructions and end-user
preferences
guidelines
Testing devices:
- Multi-meter
- Oscilloscope
- Appropriate
LO4. TEST SYSTEMS AND NETWORKS
Assessment Criteria
1. Computer systems
and networks are tested in
accordance with the job
requirements
2. Information are shared
from one computer to another as
primary requirement incomputer
networking
3. Reports are prepared
and completed according to the
company requirements
Content

Guidelines for testing
computer system
Conditions
(The students must be
provided w/ the ff.)
Methodologies
Computer system:

Lecture-

Hands-on
- Servers
demonstration

- Workstations
Direct

Self-paced

Advance networking

Computer systems Operation - Printers
instruction

Digital electronics
Policies and


Communication
procedures:
Group discussion
Assessment
Methods
observation

Practical
demonstration
- Procedures and
guidelines
Testing devices:
- Network cable
tester
- Hubs
Others:
- Papers (for report
generation)
- AC line (to supply
power)
CBC Computer Systems Servicing NC II
29
UNIT OF COMPETENCY
: SET-UP COMPUTER SERVERS
MODULE TITLE
: SETTING -UP COMPUTER SERVERS
MODULES DESCRIPTOR
: This unit covers the knowledge, skills and attitudes needed to configure
computer systems and networks
NOMINAL DURATION
: 30 hours
CERFICATION LEVEL
: NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Set-up user access
LO2. Configure network services
LO3. Perform testing, documentation and pre-deployment procedures
Details of Learning Outcomes:
LO1. SET-UP USER ACCESS
Assessment Criteria
1. User folder is created in
accordance with network operating
system (NOS) features
2. User access level is
configured based on NOS features
and established networkaccess
policies/end-user requirements.
Content

Inspecting work
instructions according to job
requirements.
 Planning and preparing of
standard operating
procedures
 Occupational health
3. Security check is performed in
and safety
accordance with established network
 Configuring system
access policies/end-user
and networks
requirements

Procedures in using the
tools and equipments
Conditions
(The students must be
provided w/ the ff.)
Methodologies
OH & S policies

Lecture-

Hands-on
and procedures
demonstration

- OH & S policies
Direct

- manuals
instruction
Computer

systems and
Self-paced
Group discussion
Assessment
Methods
observation

Practical
demonstration
networks
- Server
- Peripherals
- Desktop
Computers
Materials
- Wires and Cables
- Appropriate
Software
- Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap
CBC Computer Systems Servicing NC II
30
LO2. CONFIGURE NETWORK SERVICES
Assessment Criteria
1. Normal functions of server are
checked in accordance with
manufacturer’s instructions
2. Required modules /add-ons are
installed/updated based on NOS
installation procedures
3. Network services to be
configured are confirmed based on
user/system requirements
4. Operation of network
services are checked based on
user/system requirements
5. Unplanned events or
conditions are responded to in
accordance with established
procedures
Content

Occupational health
and safety

Testing normal function of
systems and networks

Procedures in checking the
faults or problems

Procedures in configure
systems and networks
Conditions
(The students must be
provided w/ the ff.)
Methodologies
OH & S policies

Lecture-

Hands-on
and procedures
demonstration

- OH & S policies
Direct

- manuals
instruction
Computer

Self-paced
Group discussion
systems and
Assessment
Methods
observation

Practical
demonstration
networks
- Server
- Peripherals
- Desktop
Computers
Materials
- Wires and Cables
- Appropriate
Software
- Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap
LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT PROCEDURES
Conditions
(The
students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Pre-deployment procedures is
 Occupational health and
undertaken based on enterprise
policies and procedures
safety
2. Operation and security check
 Inspection of system
are undertaken based on endand networks with manuals
user requirements
3. Reports are prepared/completed  Making documents and
according to enterprise policies and reports
procedures.
OH & S policies

Lecture-

Hands-on
and procedures
demonstration

- OH & S policies
Direct

- manuals
instruction
Computer

systems and
Self-paced
Group discussion
observation

Practical
demonstration
networks
- Server
- Peripherals
- Desktop
Computers
Materials
- Wires and Cables
- Appropriate
Software
CBC Computer Systems Servicing NC II
31
- Computer
- Storage Media
Tools
- Pliers
- Philips screw driver
Equipment/
testing devices
- Computer
Personal
protective
equipment
- Anti-static wrist
wrap
UNIT OF COMPETENCY
:
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
MODULE TITLE
:
MAINTAINING AND REPAIR COMPUTER SYSTEMS AND
NETWORK
MODULE DESCRIPTOR
:
This module covers the knowledge, skills and attitude needed to
maintain computer systems and networks
NOMINAL DURATION
:
30 hours
QUALIFICATION LEVEL
:
NC II
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Plan and prepare for the maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks
Details of Learning Outcomes:
LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR.
Assessment Criteria
1. Maintenance and/or Diagnosis of
faults is planned and prepared in
line with job requirements.
2. Tools, equipment and testing
devices needed for the maintenance
are obtained and checked for
correct operation and safety
3. Materials necessary to
complete the work are obtained in
accordance with established
procedures and checked against
job requirements.
4. OHS policies and procedures are
followed in line with job
Content

Plan/conduct maintenance
Conditions
(The students must be
provided w/ the ff.)

OHS guidelines
Methodologies
Lecture-

Hands-on
demonstration

Direct

procedures according to job
and policies.
requirements.

PC Specifications


Network Designs
instruction

Schematic


Safety measures are
observed at all times.

Identify and diagnose
faulty system.

Prepare tools and test
Diagrams

Books/ magazines

Manuals
Assessment
Methods
Self-paced
Group discussion
observation

Practical
demonstration
equipments.

Identify or obtain PC
specifications and schematic
diagrams.
CBC Computer Systems Servicing NC II
32
requirements.
5. Computer systems and
networks for maintenance are
checked against job/service order
or instructions and specifications.

Identify or obtain
Network functions and
specifications.
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
Conditions
(The
students must be
Assessment Criteria
Content
provided w/ the ff.)
1. Appropriate personal
protective equipment is used in
line with standard procedures.
2. Normal function of computer
systems and networks are
checked in accordance with
manufacturer’s instructions.
3. Scheduled/periodic
maintenance is performed in
accordance with manufacturer’s
requirements.
4. Where necessary, needed
repairs/replacements are made
in accordance with established
procedures.
5. Unplanned events or
conditions are responded to in
accordance with established
procedures
Assessment
Methods
PC specification

Lecture-

Hands-on
computer systems are
- Schematic
demonstration

followed
- Diagrams
Direct

Personal
instruction
protective



Procedures in maintaining
Methodologies
Safety measures are
observed.

Diagnose and identify
faulty systems.
- Masks

Repair or replace faulty
- Anti-static wrist
Burn-in or test repaired
or replaced computer system
observation

Practical
demonstration
- Gloves and goggles
Run diagnostics software.

Group discussion
equipments

system
Self-paced
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
- Basin/ water
- Diagnostics
software and CDROMs
Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
-Multi-tester
- Spare parts
LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS
Conditions
(The
students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Appropriate personal
protective equipment is used in
line with standard procedures.
2. Faults or problems in the
computer systems and networks
are diagnosed according to
requirements and in line with the
standard procedures.
3. Contingency measures
PC and network

Lecture-

Hands-on
specification
demonstration

- Network Cables
Direct

and peripherals
instruction
Diagnose and identify
- UTP Cat. 5 cables

faulty systems and cables.
- UTP Cat.3 cables

Procedures in maintaining
network systems are followed

Safety measures are
observed.


Run diagnostics software.
- RJ 45 modular plug

Repair or replace faulty
- Hubs/switches
CBC Computer Systems Servicing NC II
Self-paced
Group discussion
observation

Practical
demonstration
33
are managed and implemented
in accordance with established
procedures
4. Unplanned events or
conditions are responded to in
accordance with established
procedures.
systems and cables.
- Modem/router
Burn-in or test repaired
- Network layout and
or replaced network system.
schematic diagrams

Personal
protective
equipments
- Gloves and goggles
- Masks
- Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
- Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables
LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS
Conditions
(The students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Appropriate personal
protective equipment is used in
line with standard procedures.
2. Defective components or
parts are replaced or corrected
without damage to the
surrounding environment or
services
3. Adjustments, if necessary are
made in accordance with
established procedures
4. Unplanned events or
conditions are responded to in
accordance with established
procedures.
PC and network

Lecture-

Hands-on
specification
demonstration

- Network Cables
Direct

and peripherals
instruction
Diagnose and identify
- UTP Cat. 5 cables

faulty systems and cables.
- UTP Cat.3 cables

Procedures in maintaining
network systems are followed

Safety measures are
observed.


Run diagnostics software.
- RJ 45 modular plug

Repair or replace
- Hubs/switches
faulty systems and cables.
Group discussion
observation

Practical
demonstration
- Modem/router
Burn-in or test repaired
- Network layout and
or replaced network system.
schematic diagrams

Self-paced
Personal
protective
equipments
- Gloves and goggles
- Masks
CBC Computer Systems Servicing NC II
34
- Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
- Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables
LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
Conditions
(The
students must be
Assessment Criteria
Content
Methodologies
Assessment
Methods
provided w/ the ff.)
1. Final inspections are
undertaken to ensure that the
testing conducted on the device
conforms with the manufacturer’s
instruction/manual
2. Computer systems and
networks are checked/tested to
ensure safe operation.
3. OHS standards and 5S
principles are followed according
to enterprise policies
4. Work site is cleaned and
cleared of all debris and left in
safe condition in accordancewith
company procedures
5. Excess components and
materials are disposed of based
on WEEE directives and 3Rs
wastemanagement program.
6. Report is prepared and
completed according to company
requirements
PC and network

Lecture-

Hands-on
specification
demonstration

- Network Cables
Direct

and peripherals
instruction
Diagnose and identify
- UTP Cat. 5 cables

faulty systems and cables.
- UTP Cat.3 cables

Procedures in maintaining
network systems are followed

Safety measures are
observed.


Run diagnostics software.
- RJ 45 modular plug

Repair or replace
- Hubs/switches
faulty systems and cables.

Burn-in or test repaired
or replaced network system.
Self-paced
Group discussion
observation

Practical
demonstration
- Modem/router
- Network layout and
schematic diagrams
Personal
protective
equipments
- Gloves and goggles
- Masks
- Anti-static wrist
wraps
Materials
- Contact cleaners/
soap or detergents
- Dust brush
- Chamois or rags
CBC Computer Systems Servicing NC II
35
- Basin/ water
- Diagnostics
software and
CDROMs
- Tools and test
equipments
- Slotted head
screwdriver
- Philips head
screwdriver
- Long nosed pliers
- Allen bit wrench
- Crimping tool
- Cable tester
- Multi-tester
- Spare cables
SUPERVISED INDUSTRY LEARNING
No. Of Hours (300)
No. of Hours
140
INDUSTRY PARTNER
SETHCON COMPUTER SOLUTIONS
SUPERVISED INDUSTRY LEARNING
The Supervised Industry Learning (SIL) is a program of 1 AND ALL TECHNICAL SCHOOL, Inc., under
TESDA in partnership with
SETHCON COMPUTER SOLUTIONS .that aims to enhance and upgrade by
learning the competencies in the actual workplace. SIL/Internship program provides opportunities to go
through the actual methodologies of a specific job using the real tools, equipments, and documents. In effect,
the workplace becomes a development venue for a student trainee to learn more about his chosen field and
practice what he has learn from the institutions. The learners is expected to gain experiences in the latest
techniques and practices of the industry.
Nominal Duration: 140 hours
CBC Computer Systems Servicing NC II
36