A Definitive Guide to Medical Device Design and Development White Paper A Definitive Guide to Medical Device Design and Development An effective medical device design addresses healthcare regulatory compliances, solution specifications, and deliver functionalities that satisfy end users’ needs. This white paper provides a comprehensive guide for Medtech professionals to design and develop effective medical devices. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Contents 3 P. Why is Medical Device Design Important? P. How to Design and Develop a Medical Device 8 P. P. Product Ideation and Conceptualization 11 P. Design Control Regulations 12 Testing – Verification and Validation 5 P. 10 P. Addressing Regulation and Compliance Need 3 P. Design Control Process 15 17 P. Risk Management Procedures P. Conclusion 18 About eInfochips www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Designing a medical device that adds value to end user and simultaneously captures profitable market share is really a tough job. Is it because healthcare is a life-critical segment? Or is it because it involves complex procedures? Apparently, both. In addition, it needs to be aligned with healthcare regulatory requirements, solution specifications, and should deliver functionalities to satisfy end user needs. Hence, it seeks a holistic approach to design a medical device rather than being an isolated part of the complete process. It requires precision in every stage — right from product ideation to compliance, designing, testing and marketing of the product. Why is Medical Device Design Important? Design and development of a medical device is the most crucial phase for its success. A looselydefined and designed product cannot comply with the regulatory needs and make it to market. Or just in case, even if it passes the compliance, it will fail to deliver the defined functionality and benefits, according to the market needs and suffer from lesser market adoption compared to welldesigned products. Studying multiple Medtech projects, including allergic drug vending machine, software controlled insulin pump, endoscopy device miniaturization and many more, we understand that medical device development is more than just conceptualizing a solution, developing a prototype and mass manufacturing to sell. How to Design and Develop a Medical Device It takes a significant amount of effort to deliver the right healthcare solution that meets customer demands. A right healthcare solution demands everybody staying on the same page, with strong scope definition from end user’s need, collaborative efforts across the team, adherence to specification and requirements extracted from product definition, simultaneously mitigating risks and sticking to the best possible quality. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Considering these, here’s a comprehensive guide to designing and developing effective medical devices for Medtech professionals. Here’s a definitive medical device design guide to successfully design and develop Medtech solutions and medical devices that address the needs of customers as well as serve the compliance needs. Here is the index for the same: • Product Ideation and Conceptualization • Addressing Regulation and Compliance need • Design control regulations • Testing – Verification and Validation • Risk management procedures www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Product Ideation and Conceptualization Like other industries, Medtech innovation starts with analyzing and identifying the market, the need of which is untapped or unmet or there is a more efficient way to address those particular needs. These needs could be anything that delivers a solution such as a new or better way of monitoring health, enhanced care delivery solutions, devices or technologies to deliver better administration or anything that supports health and a human life. These needs either could be “Vitamins” or “Pain Killers”. Let us understand what are Vitamins and Pain Killers in terms of product development: It’s not obvious that a device must address a particular problem, a device might also be a solution that aids convenience on a routine lifestyle or situation. For example: A device like health tracker tracks steps taken, calories burned or even monitors one’s sleeping habit. In this case, it doesn’t deliver a solution, but gives you a fair idea about your daily routine, which helps you to improve health or lifestyle. This kind of solution is termed as Vitamins while a device that addresses a problem such an Insulin Pump is a Pain Killer. Ideally, product ideation and conceptualization start with the following steps: Step 1: Identification of Need Identifying the need with demand is a primary step for creating a medical device offering, apart from being compliance-ready. The success of this depends very much on two things: 1. The gap between the need of target market and what Medtech developer perceives as the need; the lesser the gap, the better inputs for product definition 2. A strong product definition extracted by analyzing the market needs (Hint: Medical device product definition is about defining design and desired performance with a specific need.) www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Step 2: Device Classification Once you are done with the product definition and idea, you need to consider procedures like FDA defined classification and intellectual property rights. Medical device classification is based on the risk associated with the use and enforced by law. Also, you need to look for any pre-existing Intellectual Property on the proposed idea or similar; it might actually disallow you to use the mechanism or technology. To carry out complete discovery phase, a strong development team is crucial. This may be a pitfall if the team is not well experienced. In any case, you can decide to go with in-house team, a consultant or a medical device engineering company. Whatever option you choose, the team needs to be experts in the following areas: • Engineering and design • Human factors and usability engineering • Clinical and scientific knowledge of medical industry • Regulatory affairs and quality assurance • Intellectual property law www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Step 3: Transition to Discovery Phase The next step is to transmit the idea into the discovery phase. This phase consists of initial designing, prototyping, PoCs, and iteration driven redesign. Once you successfully complete the product conceptualization and discovery phase, you may proceed further for FDA approval and commercialization. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Addressing Regulation and Compliance Need In order to get into the market, the medical device needs to pass through certain regulatory compliances, subject to both regional and international standards. Medical device standards are helpful and enforced by law in specifying and evaluating the requirement for design and performance parameters for a biomedical materials, tools, and equipment. These medical device standards allow institutions in the medical device field such as product manufacturers, laboratories, and others to inspect and assess such equipment and devices to ensure standard quality and usability. International Electrotechnical Commission (IEC) The International Electrotechnical Commission (IEC) published first of its kind medical devices standard in 1970, IEC 60601-1. IEC 60601-1, Medical electrical equipment – Part 1: Is the internationally recognized standard which addresses general requirements for medical electrical equipment and devices covering standards for basic safety and essential performance. The IEC 60601-1 has undergone many revisions time to time over the years in order to remain adaptive and up-to-date with newer medical technologies. The latest set of changes was introduced with the 2012 publication of Amendment 1 to IEC 60601-1. This standard includes the requirements for essential performance, commands usability engineering evaluations and human factor consideration, and mandates the adoption of a formal development life cycle process for software. It also specifies new as well as revised technical specifications for electrical and mechanical hazards, also new product labeling and documentation requirements. International Organization for Standardization The International Organization for Standardization also have specifications for medical device standards. ISO 13485 and ISO 14971 are widely used standards across the world for medical device quality management. Other than these international standards, there are certain standards which are region specific and all of them are adopted from international standards with little modification and limitation. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development 1. If you are manufacturing or selling medical devices in the US, the medical device will be regulated by the Food and Drug Administration (FDA). American National Standards Institute (ANSI) is the representative of ISO standards in the US. There are two more similar organizations: Association for the Advancement of Medical Instrumentation (AAMI) and the American Society for Quality (ASQ) that defines standards for the US. If you have designed a device considering ISO standards, there is a possibility that the FDA may not approve the device. As FDA has its own set of procedures for risk management derived from both international and regional standards, which includes: • ISO 14971:2007, Medical devices – Application of risk management to medical devices (international standard.) • ANSI/AAMI/ISO 14971:2007 (R2010), Medical devices – Application of risk management to medical devices (A regional standard with additions and modifications from the referred international standard.) In case of quality management standard, it does not follow the international or regional version of ISO 13485 standard. This is because FDA has different guidelines for quality management in medical devices for the US market. 2. For the European Union, the European Committee for Standardization (CEN) is the standardization adopted from ISO and the European Committee for Electrotechnical Standardization (CENELEC) is the regional standard inspired by IEC. CEN is a bit modified as per requirement from ISO and written with “EN” prefix. For e.g.: • EN ISO 13485:2012, Medical devices — Quality management systems — Requirements for regulatory purposes • EN ISO 14971:2012, Medical devices — Application of risk management to medical devices National members adopt these standards from EU while adding their own prefix. For Switzerland, Swiss Standards publishes standard with “SN” as prefix such as SN EN ISO 13485:2012 and SN EN ISO 14971:2012. 3. For Canada, Canadian Standards Authority (CSA) is the representative organization for ISO. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Design Control Regulations Medical device manufacturers need to follow Design Control guidelines since the regulatory bodies like FDA, European Commission, Health Canada, and others want to ensure that the medical devices are safe for potential users before manufacturers start to market the devices. As said earlier, the FDA doesn’t follow ISO 13485 as it has different requirements for quality management. Design controls are defined under FDA 21 CFR 820.30 which has a similar intent to section 7.3 Design and Development described under the guidelines for ISO 13485. Additionally, FDA incorporates Current Good Manufacturing Practice (CGMP) requirements into the quality system regulation with an aim to follow good quality practices for medical devices designs. The regulation provides a framework to implement the design control to a wide variety of devices. The framework delivers flexibility for both regulatory compliances as well as internal design and development process. To successfully implement design control of medical devices, professionals with both technical and non-technical background, such as business administration, life science, engineering, computer science, and the arts are required. Design controls guideline is a quality system approach that covers the entire life of medical device starting from design, production, distribution, use, maintenance, and obsolescence. Here is the index for Design Control clause of the FDA. • SECTION A. GENERAL • SECTION B. DESIGN AND DEVELOPMENT PLANNING • SECTION C. DESIGN INPUT • SECTION D. DESIGN OUTPUT • SECTION E. DESIGN REVIEW • SECTION F. DESIGN VERIFICATION • SECTION G. DESIGN VALIDATION • SECTION H. DESIGN TRANSFER • SECTION I. DESIGN CHANGES • SECTION J. DESIGN HISTORY FILE (DHF) www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Design Control Process Initial phase from which Design Control starts is Design Input development and approval, which consists of device design and manufacturing processes to be carried out in the production phase. Design control is a holistic approach and doesn’t end with transferring the design to the production phase, once the design is finalized. It also impacts manufacturing processes according to the changes in the design phase or even post-production feedback. It is an ongoing process to develop a product that is usable for a user and thus for the enhanced product, it considers revolutionary changes from usage pattern as well as analyzing failed products. The image below depicts how Design Control can be performed in the waterfall design process. Step 1 (User Needs) Requirements are defined considering the market need and the device is designed to address that need. After series of evolution, the medical device design is finalized and transferred to production for manufacturing. There is a need of feedback during each and every step of this process. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Step 2 (Design Input) This is an iterative process. When an organization decides to address the particular need, they review and test the acceptability of design input derived from the need. At that point, the iterative process of converting requirements into device design starts. Step 3 (Design Process) These design inputs are converted into design output by converting those requirements into highlevel specifications (which are Design Output). Step 4 (Design Output) Verification process confirms whether the specifications are satisfying requirements or not. And the output becomes the input to revise the requirements and this process goes on until Design Output is aligned with the Design Input. Step 5 (Medical Device) Once the final design is ready, it is transmitted to the production facility for mass manufacturing. Design control regulation mandates Design History File (DHF), which illustrates the linkages and relationships between all the Design Controls and help to trace all changes throughout the entire product development process. You can take a paper-based approach or a software-based approach, especially developed for Design Control; your design history file must be traceable as well as accessible to all the team members. Testing – Verification and Validation Every medical device must meet the functionality, usability and reliability objectives to get a successful share in the market. Apart from these, end users also look for effectiveness and safety of devices that they use to address a particular problem or condition, which are sometimes critical to life. This is why iterative testing with verification and validation of these medical devices becomes imperative. Verification and validation of medical devices in the design process aim to ensure that the device is aligned with the need of targeted users and it delivers the intended solution. It also helps ensure whether all the requirements are being satisfied or not. It helps to comply with regulation www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development as well as designing the highest quality product and manufacturing processes. Verification is internal to internal process, which evaluates whether a design output meets the specified requirements, specification or regulation defined in the design input. Whereas validation is internal to an external process, which evaluates if your product delivers benefits, according to the need of targeted users or not. Medical devices may consist of different technology shapes, sizes, and different level of complexity. Verification and validation (V&V) activity is driven by regulatory environment and must follow international standards. Standardized V&V activities can streamline the manufacturing process as well as enhance approval process. Additionally, automated testing, diagnostic techniques, and data collection tools can enhance the V&V process. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development V&V being an iterative process consumes a lot of money, when planned poorly. A strongly-defined test strategy can help you optimize cost as well as the test period to make the product market ready on time. The complexity of any testing strategy depends on technologies to be used and geographical target markets. The test strategy should cover at least six parameters mentioned below: • Targeted geographies and associated standards • Time to market • A standard to be followed with version • Testing Labs – internal or independent labs • Defining the sequence of tests • Presenting the test result Accordingly, tests used for verification and validation process also needs to be validated. This is to ensure that you measure what you need to measure because a wrong test will deliver wrong outputs of usability and functionality. Medtech companies need an effective and well documented V&V, which complies with associated regulations. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Risk Management Procedures Risk management procedures for medical devices are enforced under internationally accepted compliance standard ISO 149711:2007 Medical Devices – “Application of Risk Management to Medical Devices”. Apart from this, risk management policies need to be incorporated across all the stages of medical device design and development and should be also associated with design control aspects as well. Why is risk management procedure important? Considering the complexity of medical device design, focused risk management practices help ensure usability, safety, and regulatory compliance. It is a process of identifying, controlling and preventing the failure that may cause hazards to users. It also mandates identifying associated risks. Upon reaching an unacceptable level of risk, it notifies developers to decrease at least up to How is Risk Management Procedure Followed? The above image shows all the steps involved in the risk management process. The process starts with the identification of hazards and then associated risk is measured based on the consequences of hazards and their possibility of risk. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development If the identified risk level is above the defined criteria, then it needs to be mitigated. The risk level depends on many parameters such as the device, technologies or even company’s risk acceptability policy. Before finalizing a design, it is good practice to conduct a hazard analysis to get an idea about the standard hazards associated with the device. Primary hazard analysis can be done easily by considering major components and operational requirements such as raw materials and wastes, hardware, monitoring and control systems, human-device interfaces and services; and then identifying potential hazards associated. There are certain hazards that must be evaluated: • Raw materials and wastes: toxicity, flammability, and reactivity of material • Environmental factors: sensitivity to temperature and humidity and more • Mechanical or electronic hazards • User device interface: hazards associated with human factors like ineffective delivery, drug administration, incorrect or incomplete information, control of life-sustaining operations When multiple hazards are identified, they can be prioritized according to severity associated with them. Often, there is a scenario where you have insufficient information to identify hazards. In such cases, you may consider similar devices and their history for identification purpose. During the prototype development phase, there is a need for detailed hazard and risk analysis. There are two approaches for hazard analysis: Top-down and Bottom-up approaches. • A hazard and operability (HAZOP) and Failure Mode Effects Analysis (FMEA) are analysis techniques with a bottom-up approach. HAZOP is ideal for complex design, which involves multiple step processes. While FMEA is ideal for devices having multiple mechanical components, it is time-consuming. • Fault tree analysis is a top-bottom approach to identifying top-level undesired output by analyzing combination and a series of lower level events. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development Conclusion Every marketable medical device needs deep level engagement, considering the complexities involved due to the requirements, usage patterns, user experience, regulations, associated iterative process, technologies, material, and many more. To stay in line with competition or decrease time-to-market, you may need help from an experienced medical device engineering consultants or service providers. If you want to explore more, here is the bonus research for you. We had asked 35 medical device developers on what is the most critical factor to the success of their medical device design, read here about what they think. www.einfochips.com | marketing@einfochips.com A Definitive Guide to Medical Device Design and Development About eInfochips eInfochips is a product engineering and software R&D services company with over 20 years of experience, 500+ product developments, and over 10M deployments in 130 countries across the world. Today, 60% of our revenues come from Fortune 500 companies and 80% from solutions around connected devices. From silicon to embedded systems to software, from deployment to sustenance, we map the journey of our customers. We have the expertise and experience to deliver complex, critical, and connected products across multiple domains, for projects as small as a one-time app development to a complete turnkey product design. We continuously invest and fuel innovations in the areas of Product Engineering, Device Lifecycle Management, IoT & Cloud Frameworks, Intelligent Automation, and Video Management. www.einfochips.com | marketing@einfochips.com