HR USE ONLY
Position Code:
Job Code:
Career Ladder Level:
Job Title:
Reports to (Title):
Date:
Employee Relations Analyst (P2)
Director, ER & Engagement
Department:
Employee Relations
Reports to (Name):
Created by (Name):
A. Role Summary
A paragraph of 3-4 sentences describing the major purpose of position.
The Employee Relations Analyst is responsible for the implementation of the Company’s bi-annual engagement
survey and distribution of all related reports throughout all divisions of ABC. Also provides support to the
Corporate HRM’s and the ER Department both administratively as well as though proactive problem resolution.
Partners with Retail Operations, HR and Corporate Communications to select appropriate channels and ensure
consistent & timely delivery of HR/ER policy and procedure across the organization.
B. Key Functional Responsibilities
List major or essential functional responsibilities in order of highest % to lowest.
Use no more than 2-3 sentences to describe each key function.
% of Time
1)
2)
3)
4)
COMMUNICATION / TREND ANALYSIS: Supports the Corporate Human Resource
Managers/ Employee Relations Advisor with the identification of problems areas and the
implementation of new initiatives. Supports administrative functions within HRM group as
well as ER. Works with ER Advisor on creation, implementation and communication of HR
Policies and Procedures. Conducts year-end analysis of claims for use by the Director, ER
and the VP, Human Resources. Builds trend analysis of vulnerability throughout field (ABC
COMPANY/FS/DC’s).
40%
ASSOCIATE OPINION SURVEY: Coordinates the implementation of bi-annual Associate
Opinion Survey, performs analysis on the results of the Survey and coordinates the
communication of the results to Managers. Maintains the results of the Survey, and other
documentation associated with the Survey for future reference.
30%
DEPARTMENT TRACKING SYSTEM: Develops and maintains progress charts for all
employment standards claims, legal files and other investigations. Works with ER Advisor
on the execution of file management SOP within the Dep’t and across the organization.
20%
INTERNAL INVESTIGATIONS: Assist in monitoring the Direct Access line voice mail box
and forward the issue to the appropriate HR representative. Supports the Corporate Human
Resource Managers/ Employee Relations Advisor in the investigation of employment related
claims and collection of all statements and other relevant documents.
10%
ABC COMPANYC Ltd. – Job Description
Revised on July 6, 2006
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C. Education and Experience
1. Education
G12 / Equivalent
Area of study Preferred:
Diploma (2 yr)
Required – Business / Human Resources
Bachelors Degree (3-4 yr)
Preferred – Business / Human Resources
Post Graduate Degree
Other Required Certifications
2. Experience
Time
Describe years of previous experience required for the role:
2-4 yrs
Human Resources experience (preferably in an Employee Relations or Generalist capacity within a medium to large
organization)
1-3 yrs
Experience in a Retail Environment preferred
D. Management Scope and Direct Reports
1. Management Scope
None
Manages one group (manages people)
Lead / Supervisor – Provides daily work direction / training to a group
Manages more than one group (manages other managers)
Manages a function without direct supervision of people
2. Budget Responsibility
No budget responsibility
Has budget responsibility
ABC COMPANYC Ltd. – Job Description
Revised on July 6, 2006
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E. Career Ladder Assessment
Using the Career Ladder definitions as a guideline, rate the position requirements against each of the following 10 criteria:
1
2
3
4
5*
6*
General Profile
General Description
Technical Expertise
Building & Maintaining
Applying & Anticipating
Client & Business Orientation
Client Response
Business Understanding
Financial Management Responsibility
Creating & Delivering Solutions
Problem-solving
Planning and organizing
Working Relationships
Communicating, Negotiating and Influencing
Teamwork
* Levels 5 and 6 are to be used only for positions mapped to the “Professional” job ladder.
ABC COMPANYC Ltd. – Job Description
Revised on July 6, 2006
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