Demystifyin g AI C2 General 1. 2. 3. 4. 5. 6. 7. 5th industrial revolution. Jobs of the future. What is Big Data? What is ML/ AI? Case studies for ML. Business Intelligence Should you Democratize BI/ML? 2 28 September 2023 5th Industrial Revolution 3 28 September 2023 Video: https://www.youtube.com/watch?v=ystdF6jN7hc 4 28 September 2023 The only thing certain is change C2 General FIRST INDUSTRIAL REVOLUTION 1784 England: steam engines, trains, first factories SECOND INDUSTRIAL REVOLUTION 1870 USA: electrical current, mass production 3RD INDUSTRIAL REVOLUTION 1969: microchips, robotics 4TH INDUSTRIAL REVOLUTION 1990: PC, Internet C2 General 5TH INDUSTRIAL REVOLUTION : DIGITALIZATION (2010+) C2 General Jobs of the future 8 28 September 2023 Jobs of the future Jobs that will disappear: • Any routine job that can be automated by a robot • Truck drivers, taxi drivers • Managers Jobs that will be very well paid: 1. Cyber security engineer 2. Software developers 3. Data scientists 4. Data analysts 5. Mathematicians 6. Engineers 7. UX Designers 8. Creative jobs (marketing, advertising, etc) 9. Psychologists/ Coaches 10. Fitness trainers 11. Financial investment brokers Note: • 80% of the jobs of 2030+ have not been invented yet • Only the blue-collar workers will be permanent employees. • Everyone else will be a freelancer. • There will be no more work program. C2 General 9 Jobs of the future 10 C2 General Management without managers Morning star case study : • • • • • • Morning star is a tomato factory in California USA, founded in 1970 It has 400 employees and a revenue of 700 mil $/ year In 1990 they fired all managers except the CEO. Costs dropped by 30% They had 10% revenue increase every year since. Managers Example: • Let’s take a 100 k employee company. • 10.000 managers are needed to lead it. 1:10 ratio • 1.111 more managers are needed to manage the managers • They cost 33% of the entire payroll. Notes: • ROWA = Result Oriented Work Environment • CLOU = Colleague letter of understanding • Complete art here: https://hbr.org/2011/12/first-lets-fire-all-the-managers • Join our Team – Morning Star Careers (morningstarco.com) C2 General 11 Management without managers Vision: To realize the capability of each human being to flourish Morning star case values : 1. Humility 2. Value creation 3. Challenge culture 4. Personal responsibility and initiative 5. Respect 6. Tolerance 7. Doing what I right 12 C2 General Video: Join our Team – Morning Star Careers (morningstarco.com) 13 28 September 2023 What is Big Data? 14 28 September 2023 What is Big Data? Big data (definition) = extremely large data sets that may be analyzed computationally to reveal patterns, trends, and associations, especially relating to human behaviour and interactions. 15 C2 General What is Big Data? Data types Structured = tables with structure Unstructured = text, documents, multimedia files, etc. Semi – structured = web server logs, sensor data, (json, XML C2 General 16 What is Big Data? 17 C2 General What is Big Data? 18 C2 General 19 28 September 2023 What is ML/AI? Statistic s Machine Learning AI [Deep Learning] [Chatbot] AI = a set of methods that enables machine to simulate human behavior. The goal is to create a self aware system. Machine Learning (ML) = the study of computer algorithms that improve automatically through experience and data. Deep Learning = a ML algorithm that uses neural networks to make decisions or predict the future. C2 General 20 What is AI? Algorithms: 1. Online game playing 2. Chatbots 2016: Sophia: https://www.youtube.com/watch?v=Ml9v3wH LuWI C2 General 1997: Kasparov vs IBM Deep Blue 2013: Lee Sedol vs Google AlphaGo 21 What is ML? Algorithms: 1. Linear/ Logistic regression 2. Decision trees 3. Naïve Bayes 4. K-nearest neighbor 5. Support Vector Machines (SVM) C2 General Algorithms: 1. Clustering (Kmeans) 2. Association (Apriori) 3. Anomaly detection 4. Principal Component Analysis (PCA) Algorithms: 1. Q- Learning 2. State-ActionReward 3. Deep Q Network 22 Neural Networks/ Deep learning 23 C2 General ML Tools Coding intensive Tools Open Source Low code/ no code Tools Paid $$$ Free 24 C2 General ML Use Cases 25 28 September 2023 PROJECT 1: DEMAND FORECAST Problem: • In the past the estimate for future production was given by human. • Losses of 1 mil euro/ year: • • If you produce more you throw away the bread. If you produce less you loose orders. Solution (BIG DATA ANALYTICS): • Now we have a predictive algorithm that guesses how much bread is going to be sold tomorrow. • The algorithm is searching for trends, patterns and sesonalitites in the past to extrapolate for the future. Other parameters to improve alghoritms: • Weather • Price • TV commercial, etc C2 General PROJECT 2: ROBOT WHO SELLS BREAD Problem: • In the past clients (shops) were sending their orders through Vel Pitar call center. • If the client forgot to call the order was lost. • Also there was time wasted every day. Solution (BIG DATA ANALYTICS): • Now we have a robot taking predicting and sending orders to all shops. • 40% of the orders are now sent automatically by the robot. C2 General EXAMPLES OF ML APPLICATIONS Problema: C2 General EXAMPLES OF ML APPLICATIONS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. C2 General Customer retention Employee retention Interview scoring Customer support chatbots Recommendation engines (Netflix, websites, Spotify) Association (Apriori) Anomaly detection Customer segmentation Customer life time value Personalized marketing Sentiment analysis Banking: Fraud detection Banking: Credit scoring Security: detect attacks, data breaches. Press: Fake news detection Factories: 1. Predictive analytics – predicting the future 2. Predictive maintenance 3. Production quality control 4. Stoc optimization 5. Energy demand prediction More examples here: https://research.aimultiple.com/aiusecases/ https://www.bmc.com/blogs/machinelearning-can-benefit-business/ Business intelligence 30 28 September 2023 Business Intelligence BI = a set of software tools which transforms data into actionable insights Purpose of BI = Support decision making C2 General 31 BI Tools 32 C2 General Should you democratize BI/ ML? 33 28 September 2023 Data democratization in Vodafone Tools: Prescriptive analytics Data Citizens Track 1. Basic Statistics and machine learning skills 2. Build your own ML models in SAS Viya/ Dataiku Predictive analytics Descriptive Analytics Data Explorers Track 1. Advanced data visualizations & dashboards on Qlik 2. Build your own dashboards on Qlik 3. Basic BPR & Celonis trainings Data Consumers Track 1. Data literacy fundamentals 2. Analyzing data with Excel 34 C2 General WHAT IF… We democratize data across organization Control the Future Machine Learning Control the present Business Intelligence People Process Big Data Infrastructure Culture Business STRATEGY DATA LAKES AND TOOLS 35 C2 General Q&A Thank you for being awesome, Cristian Ionita Email: Cristian_Ionita21@yahoo.co m Thank you, Cristian Ionita Email: Cristian_Ionita21@yahoo.com Tel: 0726 733 733 38 28 September 2023 All ML Tools Link: https://www.akkio.com/post/45-no-code-ai-tools-complete-guide 39 C2 General What happens after C2 General Future C2 General C2 General