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Call Forwarding

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WHO
Voice & Video Mailbox
Ca
Call Forwarding
We made it easy for you to forward (divert) your
incoming calls to any telephone number or even your
personal Voice Mail any time using our call
forwarding service. You can even forward your calls
while roaming. Callers will be diverted to your
Voicemail box where they can leave you a message.
There are two types of call diverts offered to you
when roaming:

Conditional Divert: When your phone is
busy, or out of coverage, or you perhaps are
too busy to pick up the call.

Unconditional Divert: When all calls are
diverted, or when your phone is switched
off.
Activation Methods
1. To divert incoming
3. To divert incoming
calls follow the steps
calls even when you
below.
do not reply, follow
the steps below:

Activation - Dial
** 21 *

Activation - Dial
** 61 *
Number #
Number #

Deactivation Dial ## 21 #

Deactivation Dial ## 61 #

Checking: - Dial
* # 21 #

Checking: - Dial
*# 61 #
To divert calls after a
limited period of time,
which can be set to 52. To divert incoming
calls even when your
line is busy, follow the
steps below.
30 seconds, follow the
steps below.

Activation - Dial
** 61 *

Activation - Dial
Number ** time #
**67 * Number
4. To divert calls if your
#
phone is switched off,

Deactivation Dial ## 67 #

Checking: - Dial
*# 67 #
or if there is lack of
coverage, or perhaps
there’s a difficulty with
the network, follow
the steps below:

Activation - Dial
** 62 *
Number #

Deactivation Dial ## 62 #

Checking: - Dial
*# 62 #
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