InterGlobe Technologies
ABOUT THE COMPANY:
InterGlobe Technologies (CMM i Level 5 & PCMM Level 3)
InterGlobe Technologies (IGT), is a leading global pure-play Travel Technology organization, providing
integrated services and solutions to travel corporations worldwide in the areas of Information Technology
(IT), Business Process Outsourcing (BPO) and Consulting. IGT’s service offerings cover the entire business
operations & technology spectrum of the travel and hospitality domain.
Established in 1998 - world leader in travel distribution and travel related services IGT’s parent company - InterGlobe Enterprises Pvt. Ltd. (InterGlobe) is a leader in aviation and travel
related services‚ growing the market through innovation and service leadership. Established in 1989‚ with
headquarters in Gurgaon‚ today InterGlobe has a network of 61 offices across 44 cities globally, in India
(Gurgaon & Chennai) and International locations (UAE – Dubai & Oman, China – Guangzhou &
Dalian,Philippines - Manila, USA – Denver & Atlanta, UK - London, Sri Lanka - Colombo & Australia Sydney. InterGlobe employs more than 11‚500 professionals across its businesses which include IndiGo
(InterGlobe Aviation)‚ InterGlobe Technologies‚ InterGlobe Air Transport‚ InterGlobe Technology Quotient‚
InterGlobe Hotels and InterGlobe Established Products.
IGT is an ISO 27001:2005 and P-CMM Level 3 certified Organization with the IT practices assessed at the
CMM-I Level 5 and the BPO processes are ISO 9001:2000 & PCI DSS 2.0 certified. The Organization follows
Six Sigma rigor for process improvements.
Specialties
Airline Sales audit, IT Consulting, TPF Outsourcing, Travel CRM, Testing, Baggage Desk, ERP, Flight
Rebooking Services, ATPCO Fare Filing, Ticketing, Internet Booking Engine, ecommerce, Social Media,
Mobile Solutions
This is the exciting world of IGT solutions. To know more about us, please visit us at www.igt.in or log on
to Face Book athttp://tinyurl.com/IGTFBK
For Non-Tech:
JD-1 (Travel certification Program)
•€€€€€€€€€Graduate fresher can apply or dropouts.
•€€€€€€€€€Salary Rs. 13,000/ Gross monthly CTC
•€€€€€€€€€To be able to provide customer service and support to InterGlobe clients on Air,
hotels, car hire, packages and other bookings keeping in minds various SLA’S like quality,
abandon%, AHT, sales conversation & efficient customer service. To be able to deal with
customers from India, US, UK and Asia Pacific where it may require to take few calls in Hindi as
well.
•€€€€€€€€€Training can be 6 days working and post certification the working days could be
6/5 working days, depending on the process that the employee would be finally transferred to.
•€€€€€€€€€Shifts 24*7
•€€€€€€€€€Night Shifts Mandatory
•€€€€€€€€€Rotational working off’s (Sunday off not mandatory)
•€€€€€€€€€BPO voice profile
•€€€€€€€€€Transport will be provided from the nearest metro station (Dwarka sec:9) and Guru
Dronacharya metro station till 8:00 pm; post 8:00pm home pick and home drop will be provided
•€€€€€€€€€Location -Gurgaon
For Tech- Graduates
·
BE/ MCA Graduate fresher can apply , with excellent communication
·
Candidates with less than 65%. After 1 year based on performance , opportunity to move into
IT role
·
BPO Salary 12,000/- Gross monthly CTC
·
To be able to provide customer service and support to InterGlobe clients on Air, hotels, car hire,
packages and other bookings keeping in minds various SLA’S like quality, abandon%, AHT, sales
conversation & efficient customer service. To be able to deal with customers from India, US, UK and Asia
Pacific where it may require to take few calls in Hindi as well.
·
Training can be 6 days working and post certification the working days could be 6/5 working days,
depending on the process that the employee would be finally transferred to.
·
Shifts 24*7
1
2
3
Candidates who cannot be hired
Undergraduates /Candidates planning to pursue graduation
Candidates over the age group - 35 Yrs.
Candidates not open to 6 days working during Training and
production
For Indigo hiring
•
Nationality - Indian nationals ONLY
•
Sex - Female ONLY
•
Age - Between 18 to 27 Years
•
Height - Minimum of 155 cms
•
Weight - Appropriate weight , as per BMI (Body Mass Index)
•
Education - Passed 10+2 Examination from a recognized board or university.
•
Language skills - Fluency and clarity in speech, correct pronunciation and reduced
mother tongue influence, in English and Hindi.
•
Personality - Presentable , confident, mature with good interpersonal skills and positive
attitude.
•
Grooming - Candidate with clear complexion, positive body language and well
groomed. No visible scars and tattoos.
If the engineering students want to take an opportunity in our IT team later they will have to sign a
Service Level Agreement is of 1 years and would require two personnel guarantors (first blood relatives) to
sign the same. 4 day class room training with IT team will be provided
Candidates have to bring all the educational documents with ID proofs and the Guarantors have to
accompany them for necessary documentation with their ID proofs on the date of joining(only confirmed
after successful selection process)
Personnel guarantors and the Candidate are required to bring their cheque (either of them can bring
cheque) and photo ID e.g. Pan Card and Driving License or Passport Copy and address proof. The
st
cheque’s should be of value i.e. 1 Lakh. This shall be refunded to students on their 1 anniversaries at IGT.
If the engineering students don’t want to take an opportunity in our IT team later they can join
without any Service level agreement and they will be Not eligible for any class room training with IT
team
InterGlobe Technologies,
3rd Floor, InfoTech Centre,14/2 Old Delhi Gurgaon Road
Dundahera, Gurgaon-122016, Haryana, India