©UNOPS2021 PublishedandmaintainedbytheProcurementGroup Allrightsreserved.Thereproductionofanymaterialsfromthispublicationmustbeaccompaniedbyareferencetothe titleandawebsitelocationofthisdocument. Thedesignationsemployedandthepresentationofthematerialinthispublicationdonotimplytheexpressionofany opinionwhatsoeveronthepartofUNOPSconcerningthelegalstatusofanycountry,territory,cityorareaorits authorities,orconcerningthedelimitationofitsfrontiersorboundaries. AllreasonableprecautionshavebeentakenbyUNOPStoverifytheinformationcontainedinthispublication.However, thepublishedmaterialisbeingdistributedwithoutwarrantyofanykind,eitherexpressedorimplied.Theresponsibility fortheinterpretationanduseofthemateriallieswiththereader.InnoeventshallUNOPSbeliablefordamagesarising fromitsuse. Thispublicationmaybereproducedforpersonalusebutmaynototherwisebereproducedor,storedinaretrieval systemortransmitted,inanyformorbyanymeans,electronic,photocopying,recordingorotherwise,withoutprior writtenpermissionofUNOPS. Contact Formoreinformationorforprovidingfeedback:p rocurement@unops.org Preface UNOPSprovidesinfrastructure,procurementandprojectmanagementservicestohelpbuildthefuture.Tosupportthe achievementoftheSustainableDevelopmentGoals,werespondtoourpartners’needsandhelpincreasethe effectivenessofpeaceandsecurity,humanitariananddevelopmentprojectsaroundtheworld. Inpursuitofitsmission,UNOPSprocuresoverUSD1.2billionperyearofgoods,servicesandworks.TheProcurement ManualdetailsUNOPSprocurementinstructions,proceduresandprocessesandprovidesfurtherguidanceforcarrying outprocurementactivitiesfororonbehalfofUNOPSeffectivelyandefficientlyincompliancewiththeExecutiveDirector Principles,UNOPSFinancialRegulationsandRules,andotherapplicableUNOPSlegislativeinstruments. Thisdocumentisavailableonlineatw ww.unops.organdontheUNOPSinternalintranetintra.unops.org.Ithasbeen publishedinelectronicformattolimittheuseofpaper,ink,andtransportemissionstofurthersupportUNOPS leadershiproleinadvancingsustainablepractices. Commentsa ndq uestions ThisProcurementManualwillbeupdatedregularly,toensurethatitremainsrelevanttoUNOPSactivitiesand requirementsanduptodatewithbestpracticesinpublicprocurement. Ifyouhavecommentsorsuggestionsforimprovement,pleasecontacttheProcurementGroup(PG),UNOPSHQ,through email:p rocurement@unops.org TableofContents Preface TableofContents What’snewinRevision7? 1. Introduction 1.1. Purpose,applicationandstructure 1.1.1. Purpose 1.1.2. Applicability 1.1.3. ProcurementManualstructure 1.2. Updateandmaintenance 1.3. Legislativeframework 1.3.1. Supersedingeffect 1.4. Procurementprinciples 1.4.1. Bestvalueformoney 1.4.2. Fairness,integrityandtransparency 1.4.3. Effectivecompetition 1.4.4. BestinterestofUNOPSanditspartners 1.4.5. Potentialconflictsamongtheprinciples 1.5. Ethicalstandards 1.5.1. GeneralStandardsofConduct 1.5.1.1. EthicsversusRules 1.5.1.2. Impartiality 1.5.1.3. Independence 1.5.1.4. Accountability 1.5.1.5. ReportingWrongdoingandProtectionagainstRetaliation 1.5.1.6. Post-ServiceRestrictions 1.5.1.7. EthicsandComplianceOffice(ECO) 1.5.2. Ethicsindealingwithsuppliers 1.5.3. Conflictsofinterest 1.5.3.1. Giftsandhospitality 1.5.3.2. OutsideActivities 1.5.3.3. Obligationtodiscloseanyconflictofinterest 1.5.4. Ethicalbehaviourofsuppliers 1.5.4.1. Suppliersustainabilityprogramme:DRiVE 1.5.4.2. Proscribedpracticesbysuppliersandvendorsanctions 1.5.4.3. Supplierconflictofinterest 2. Organizationofprocurement 2.1. Overviewoftheprocurementprocess 2.1.1. Definitionofprocurement 2.1.2. Outlineoftheprocurementprocess 2.2. Responsibilitiesoforganizationalunitsandkeyrolesinprocurementprocesses 2.3. Projectmanager/Requisitioner 2.4. Procurementofficial 2.5. Procurementauthority 2.5.1. Responsibilitiesoftheprocurementauthority 2.5.2. Delegationofauthority(DOA) 2.5.2.1. Cumulativeamounts 2.5.2.2. LTAsandDOA 2.5.2.3. IncreasedDOAandotherspecialmeasures 2.6. Procurementreviewers 2.7. Accountability 2.8. Segregationofduties 3. Supplierregistrationandmanagement 3.1. Supplierregistration 3.2. Suppliermanagement 3.3. Vendorineligibility 3.4. VendorReviewCommittee(VRC) 3.4.1. Composition 3.4.2. Fullsuspension 3.4.3. Procedures 3.4.4. Interimsuspension 3.4.5. InformationanddocumentationinUNOPSpossession 3 4 9 12 12 12 12 12 13 13 14 14 14 15 16 16 16 17 17 17 18 18 18 18 18 19 19 20 20 21 21 21 21 22 23 25 25 25 26 26 27 28 28 28 29 30 30 30 31 32 32 35 35 36 36 37 37 37 38 38 38 4. 5. 6. Procurementstrategy,planningandrequirementsdefinition 4.1. Procurementstrategy 4.2. Procurementplanning 4.3. Requirementsdefinition 4.3.1. Thepurposeofrequirementsdefinition 4.3.2. Characteristicsofwell-definedrequirements 4.3.3. Requirementsdefinitionforgoodsandservices 4.3.3.1. Technicalspecifications 4.3.3.2. Termsofreference(TOR) 4.3.3.3. Statementofwork(SOW) 4.3.4. Requirementsdefinitionforworks 4.3.4.1. TORfordesign,constructionsupervision andothertechnicalconsultancyservicesforworks 4.3.4.2. Designdocumentsforworks 4.3.4.3. Employer’sRequirementsforDesignandBuildConstructionContracts 4.4. Requisitions 4.5. Standardization 4.6. Procurementstrategiesandrequirementsdefinitionforparticularcategoriesofgoodsandservices Sourcing 5.1. Sourcingofvendors 5.2. Marketresearch 5.2.1. Externalsources 5.2.2. Internalsources 5.3. Advertisementofbusinessopportunities 5.4. Requestforinformation 5.5. Requestforexpressionofinterest(EOI) 5.6. Pre-qualificationofvendors 5.7. Creationofshortlistsofsuppliers 5.7.1. Supplierselectionforshortlist 5.7.2. Approvalofshortlist Solicitation 6.1. Overview 6.2. Typesofcompetition 6.2.1. Openinternationalcompetitionandopennational/regionalcompetition 6.2.2. Limitedinternationalcompetitionandlimitednational/regionalcompetition 6.2.3. Solesourcingordirectcontracting 6.3. Solicitationmethods 6.3.1. Shopping 6.3.2. Requestforquotation 6.3.3. Invitationtobid 6.3.4. Requestforproposal 6.3.5. Selectionofsolicitationmethodforworks 6.3.6. Alternativeproceduresfortheprocurementofinnovation 6.4. Solicitationdocuments 6.5. Componentsofsolicitationdocuments 6.5.1. Letterofinvitation 6.5.2. Particularsandinstructionstobidders 6.5.3. Evaluationcriteria 6.5.3.1. Formalandeligibilitycriteria 6.5.3.2. Qualificationandtechnicalcriteria 6.5.3.3. Financialcriteria 6.5.3.4. Evaluationcriteriaforjointventures 6.5.4. Scheduleofrequirements 6.5.5. Returnablebiddingforms/schedules 6.5.6. Contractualinformation 6.6. Invitationofvendors 6.6.1. Approvalofsolicitationdocuments 6.6.2. Distributionofsolicitationdocuments 6.6.3. Confidentialityoftheshortlist 6.6.4. Amendmentstosolicitationdocuments 6.6.5. Cancellationofthesolicitationprocess 6.6.6. Solicitationofoffersinsituationsofdirectcontractingundersolesourcing 6.6.7. SolicitationofoffersagainstLTAs 6.7. Communicationwithvendors 6.8. Exceptionstocompetitivetenderingorformalmethodsofsolicitation 6.8.1. Exceptions 1 4 41 41 43 43 44 45 45 45 46 46 47 47 47 48 48 48 51 51 51 51 52 52 52 53 53 54 54 55 57 57 57 57 58 58 59 59 60 60 60 61 63 63 64 64 64 71 72 72 74 75 76 76 77 78 78 78 78 78 79 79 79 80 81 81 7. 8. 9. 10. 6.8.2. Pre-selection 6.9. Emergencies 6.10. E-tendering Managementofsubmissions 7.1. Receiptandsafeguardingofsubmissions 7.2. Modificationandwithdrawalofsubmissions 7.2.1. Modificationofsubmissions 7.2.2. Withdrawalofsubmissions 7.3. Lateandunsolicitedsubmissions 7.3.1. Lateoffers 7.3.2. Unsolicitedoffers 7.4. Openingandrecordingofsubmissions 7.4.1. Bid-openingpanel 7.4.2. Openingofquotations(RFQ) 7.4.3. Openingofbids(ITB) 7.4.4. Openingofproposals(RFP) 7.5. Rejectionofsubmissions 7.6. Post-opening Evaluationofsubmissions 8.1. Overview 8.2. Evaluationteam 8.3. Evaluationcriteria 8.4. Evaluationmethodology 8.4.1. Lowestpriced,mosttechnicallyacceptableoffer 8.4.2. Lowestpriced,substantiallycompliantoffer 8.4.3. Cumulativeanalysis 8.5. Preliminaryscreening 8.6. Technicalevaluation 8.7. Financialevaluation 8.7.1. Justificationofreasonablenessofprice 8.8. Furtheraspectsofevaluation 8.8.1. Deviations 8.8.1.1. Materialdeviations 8.8.1.2. Minorinformalitiesorirregularitiesinbids 8.8.1.3. Apparentclericalmistakes 8.8.1.4. Apparenterrorsinprice 8.8.1.5. Abnormallylowbids/proposals 8.8.1.6. Missingdocuments 8.8.2. Clarificationsfromvendors 8.8.3. Evaluationoflots 8.8.4. Reviewofoffersreceivedinsituationsofdirectcontractingorsolesourcing 8.8.5. Complaintsandrepresentations 8.8.6. Indicationsofpotentialproscribedpractices 8.8.7. Bestandfinaloffer(BAFO) 8.9. Negotiations 8.10. Recommendation 8.10.1. Evaluationreport 8.10.2. Backgroundchecks 8.10.3. Supplierswithpendingclaims,disputesandcontentiousissues Procurementprocessreview 9.1. Organizationofprocurementreview 9.2. Membership/compositionofCPC 9.3. Organizationofwork/scheduleofCPC 9.4. ScopeofreviewofCPC 9.4.1. MonetarythresholdsforCPCreview 9.5. Preparationofsubmissionforreviewandaward 9.6. CPCrecommendationsanddecisions 9.7. Emergenciesandexigencies 9.8. Postfactoandretroactive Awards 10.1. Awardandfinalization 10.1.1. Awardswithcontingencysum 10.2. Vendornotification,debriefingandprotest 10.2.1. Postingofawardedcontracts 10.2.2. Debriefingprocedures 4 8 85 85 89 89 89 89 89 90 90 90 91 91 92 92 92 93 93 96 96 96 97 97 98 98 98 99 100 101 101 102 102 102 102 103 103 103 104 104 104 104 104 105 105 106 107 107 108 109 111 111 111 111 111 113 113 113 114 114 116 116 116 117 117 117 11. 12. 13. 10.2.3. Protestprocedures 10.2.3.1. Informationtosuppliers 10.2.3.2. Receivabilityofbidprotests 10.2.3.3. Independentreview 10.2.3.4. Effectoffilingabidprotest 10.2.3.5. Conclusionofabidprotest 10.2.3.6. Annualreport Contractfinalizationandissuanceandcontractualinstruments 11.1. Contractfinalizationandissuance 11.1.1. Contractpreparation 11.1.2. LetterofIntent 11.1.3. Contractdiscussionswithvendors 11.1.4. Advancepayments 11.1.5. Performancesecurities 11.1.6. Reviewandhandlingofbankguaranteesandsecurities 11.1.7. Signature,issuanceanddocumentation 11.2. Standardcontractelements 11.2.1. Instrumentofagreement 11.2.2. SpecialConditions 11.2.3. UNOPSGeneralConditionsofContract(GCC) 11.2.4. Technicalspecifications,TOR,SOW,designdocumentsandschedulesforworkscontracts 11.2.5. Typesofcontractualinstruments 11.3. Purchaseorder 11.4. Long-termagreement(LTA) 11.4.1. BenefitsandrisksofestablishingLTAs 11.4.2. TypesofLTAs 11.4.3. EstablishmentofanewLTA 11.4.4. Duration,amendmentofLTAs 11.4.5. UsageofotherUNentity’sLTAs 11.4.6. Call-offordersagainstaLTA 11.5. Blanketpurchaseagreement(BPA) 11.5.1. OrdersagainstaBPA 11.6. Workscontracts 11.6.1. ConsultantServicesContractforWorks 11.6.2. MinorWorksConstructionContract 11.6.3. ShortFormConstructionContract 11.6.4. MeasuredPriceConstructionContract 11.6.5. LumpSumConstructionContract 11.6.6. DesignandBuildConstructionContract 11.6.7. Importantprovisionsinworkscontracts 11.7. Servicecontracts 11.7.1. Contractforprofessionalservices 11.7.2. Contractforsmallservices 11.8. Goodscontracts 11.9. Procurementofassets Logistics 12.1. Overview 12.1.1. Logisticsplanningprocess 12.1.2. Logisticsrequirementsforgoods 12.2. Packingandlabelling 12.2.1. Packing 12.2.2. Labellingandshippingmarks 12.3. Shippingandtransportation 12.3.1. Transportmodes 12.3.2. Freightforwarders 12.3.3. Incoterms 12.3.4. Shippingdocuments 12.4. Insurance 12.5. Reception,inspectionandreturn 12.6. Restrictionsontheexportorimportofgoods Contractmanagement 13.1. Overview 13.2. Vendorperformancemonitoring 13.2.1. Goods 13.2.2. Services 17 1 117 117 118 118 119 119 121 121 121 121 122 122 123 124 125 126 126 127 127 127 128 128 128 129 129 130 131 131 131 131 132 132 133 133 133 134 134 134 135 137 137 138 138 138 141 141 141 142 142 142 143 144 144 144 144 145 146 146 147 149 149 149 149 149 13.2.3. Works 13.2.4. Inspections 13.2.5. Acceptanceofthefinalproduct 13.2.6. CreationofreceiptinoneUNOPS(revenuerecognition) 13.2.7. Supplierperformanceevaluation 13.3. Remediesandtermination 13.3.1. Liquidateddamagesforgoodsandservices 13.3.2. Delaydamagesforworks 13.3.3. Termination 13.4. Disputeresolution 13.5. Payments 13.5.1. Third-partypayments 13.5.2. Taxes 13.5.3. Advancepayments 13.6. Amendments,extensionsandrenewal 13.6.1. Contractamendments 13.6.2. Changemanagementforworks 13.7. Contractcompletion 13.8. Propertydisposal 13.9. Maintenanceoffiles 14. Cooperation 14.1. CooperationwithUNentities 14.1.1. UsingLTAsorsystemcontractsofotherUNentities(piggy-backing) 14.1.2. Re-useofUNentitysolicitationresults 14.1.3. EstablishingandusingjointLTAsandcontracts(jointsolicitation) 14.1.4. UsingprocurementservicesofotherUNentitiesincludingjointprocurementunits(outsourcing) 14.1.5. ProcuringfromanotherUNentity 14.2. Cooperationwithgovernmentsandotherorganizations 15. Transversetopics 15.1. TheUnitedNationsGlobalCompact 15.2. Sustainableprocurement 15.2.1. UNOPSSustainableProcurementFramework 15.3. Riskmanagement 15.3.1. QualityAssuranceManualForPharmaceuticalandMedicalDeviceProcurement 15.4. EmergencyProcurementProcedures 15.4.1. Definitionofemergencysituation 15.4.2. ApprovaloftheuseofEPP 15.4.3. Strategicplanningofemergencyprocurement 15.4.3.1. Emergencytaskforce 15.4.4. Emergencyprocurementprocedures 15.4.4.1. Availabilityoffunds 15.4.4.2. Needsassessmentandrequirementdefinition 15.4.4.3. Sourcing 15.4.4.4. Solicitationmethod 15.4.4.5. Solicitation 15.4.4.6. Evaluation 15.4.4.7. Award 15.4.4.8. Contracts 15.4.4.9. Contractmanagement 15.4.5. Filing 15.4.6. Audits Appendices ProcurementManual,Annex1:SustainableProcurementFramework ProcurementManual,Annex2:QualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesand otherHealthProducts Glossary Abbreviations 50 1 151 151 152 152 153 153 153 153 154 154 155 155 156 156 156 157 158 158 159 162 162 162 163 164 164 164 164 167 167 167 168 168 170 170 170 171 171 172 172 172 172 173 173 173 174 174 175 175 175 175 178 178 78 1 179 189 What’snewinRevision7? Overallchanges Themainobjectivessoughtwiththispolicyrevisionareasfollows: i. Achievee fficiencygainsinprocurementprocesses; ii. Enhancer iskmitigationp ractices; iii. Furtherenablesustainableprocurementimplementation; iv. Strengthenthequalityassuranceprovisionsfortheprocurementofh ealthcategories; v. Improvef ormattingandalignmentacrosstheProcurementManualanditstwoannexes:Annex1: SustainableProcurementFrameworkandAnnex2:QualityAssurancePolicyfortheProcurementofMedicines, MedicalDevicesandotherHealthProducts Maincontentchanges Chapter1–Introduction 1.5Introducedvariousadjustments,includingtherevisedroleoftheEthicsandComplianceOffice. 1.5.4.2A djustedcontenttotherevisedOIonVendorSanctions,bywhichdecisionsonvendorsanctionsduetoproscribed practicesarenowmadebytheDirector,IPS,afterrecommendationbytheVRC. 1.5.4.3C ompletedthesituationsthatmayconstituteasupplierconflictofinterest. Chapter2–OrganisationofProcurement 2.2A djustedresponsibilitiesofECPO,DirectorIPSandDirectorPGperchangestotheODProcurementFramework. Addedorcompletedrolesofotherrelevantbusinessunits. 2.5Introducedthepossibilitytoincreasethedelegationofauthoritythresholdsandotherflexibilitymeasuresofprojects orunits,uponapprovalbytheDirector,IPSandECPO. 2.6A ddedaresponsibilityforProcurementReviewersonknowledgemanagementandsharing. Chapter3–SupplierRegistrationandManagement 3.1C larifiedthatregistrationinUNGMisnotmandatoryforprocessesbelow$2,500;andthatincaseofJVsor consortiumsatleasttheleadingmembermustberegisteredandpreferablyallmembers. 3.3.(e)E xpandedthepotentialreasonstosuspendavendorforreasonsotherthanproscribedpractices. 3.4A ddedanewsectionontheVendorReviewCommitteeandclarifiedtheproceduresforsuspensionsforreasonsother thanproscribedpractices,includingthatdecisionsarenowmadebytheDirector,IPS. Chapter4–Procurementstrategy,planningandrequirementsdefinition 4.3H ighlightedtheimportanceofHealthandSafety,inlinewiththeUNOPScorporatecommitment“GoalZero-Together forHealthandSafety”. 4.3.4Improvedthecontentonrequirementsdefinitionforworks. 4.4A djustedandclarifiedtheexceptionsformandatoryrequisitionsinoneUNOPS. 4.6Introducedparticularstrategiesandrequirementsforcertaingoodsandservices,includingthemandatoryuseofUN WebBuyPlusforsomeproducts;softwareforofficialUNOPSuse;servicesexpectedtoprocess,access,hold,ortransmit UNOPSconfidentialdata;cash-for-workcontracts. Chapter5–Sourcing 5.4C larifiedtheprocessforissuinganRFI,whichcouldbedoneinformallyincludingthroughemail. 5.7.2A ddedsituationsthatdonotrequirepreparationofashortlisttemplatetobeapprovedbythePA. Chapter6–Solicitation 6.3.1MultipleShoppingprocessescannowbecombinedintoasingleexplanatorynote. 6.3.5A ddedafootnoteexplainingthatIPMGwillissuein2021anupdatedcontractselectionprocessandcriteriathatwill havetobeusedforthenewsuiteofcontractsforworks,oncepublished. 6.5.2C larifiedthefollowingprovisions:liquidateddamages(donotrequireapprovalnowbyaLegalAdvisor);pre-bid meetingminutes(mustbeinwrittenformat);usageofbidsecuritiesandbidsecuringdeclaration;languageofbids. P rocurementManual,R evision7 9 6.8.2A lignedcontentonpre-selectiontothelatestversionoftheOIonAcceptanceofEngagementAgreements, particularlythatcertainhighrisksituationsmustbereviewedbytheEngagementAcceptanceCommittee. 6.10AddedFRR118.05(a)(v)asasituationwhereusageoftheeSourcingsystemisnotmandatory. Chapter8–Evaluationofsubmissions 8.4.1E nabledtheuseof“lowestpriced,mosttechnicallyacceptableoffer”methodologyforITBsupto$150,000whenno substantiallycompliantofferisreceived. 8.7.1E nhancedprovisionsofreasonablenessofpriceandintroducedthepossibilitythatincertainconditions,aUNOPS businessunitmaydevelopaparticularmethodology,tobeapprovedbytheDirector,PG. 8.9C larifiedthatnegotiationsmayalsobeheldvirtually,throughemailorthroughtheeSourcingsystem. 8.10.1Clarifiedtheneedfordetailedtechnicalevaluationtablesforprocessesotherthanshopping. 8.10.2A ddedverificationoftheethicalreputationofthevendorasapotentialadvancedbackgroundchecktobe conducted.ClarifiedwhencertainfindingsmustbereportedtotheVRC. Chapter10–Awards 10.2.2Improvedthedebriefingprocedures,includingbyaddingcleartimelinesfortheserequests.Addedthatitalso appliesfortheresultsofshortlistscreatedfollowinganEOIorpre-qualificationprocess. 10.2.3E nhancedthebidprotestprocedures,includingbyaddingcleartimelinesandcriteriaforUNOPStoreceivethese. DecisionsonbidprotestsarenowdonebytheDirector,IPS. Chapter11–Contractfinalizationandissuanceandcontractualinstruments 11.1.4A lignedcontentonadvancedpaymentstotherevisedFinanceDOAMasterTable. 11.7C larifiedtheusageofthecostreimbursementoptionforservicescontracts. Chapter12–Logistics 12.3.3IntroducedIncoterms2020rules,replacingthoseof2010. 12.4C larifiedusageofUNOPSglobalmarinecargoinsurance. Chapter13–Contractmanagement 13.2.7T hemandatorythresholdforSupplierPerformanceEvaluationhasbeenreducedfrom$250,000to$50,000. 13.6.2C larifiedprovisionsonvariationsandamendmentsofworkscontracts. Chapter14–Cooperation 14.1A lignedcontentpertherevisedversionofChapter14agreedbyUNAgenciesattheHLCMProcurementNetworkin 2020. Annex1:SustainableProcurementFramework ArevisedversionoftheSustainableProcurementFramework,whichtakeseffecton1stJuly2021,hasbeenreleasedand isnowformallyAnnex1oftheProcurementManual.Itsupersedesthefirstversionfrom1stJanuary2020.Foran overviewofthechangesintroduced,pleaseseesection1.4therein. Annex2:QualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesandother HealthProducts AnewQualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesandotherHealthProducts,which takeseffecton1stJuly2021,hasbeenreleasedandisnowformallyAnnex2oftheProcurementManual.Itsupersedes theQualityAssuranceManualforPharmaceuticalandMedicalDeviceProcurementfrom1stJuly2012. P rocurementManual,R evision7 10 P rocurementManual,R evision7 11 1 Introduction 1.1 Purpose,a pplicationa nds tructure 1.1.1 Purpose TheProcurementManualdetailsUNOPSprocurementinstructions,proceduresandprocessesandprovidesfurther guidanceforcarryingoutprocurementactivitiesfororonbehalfofUNOPSeffectivelyandefficientlyincompliancewith theExecutiveDirectorPrinciples,UNOPSFinancialRegulationsandRules,andotherapplicableUNOPSlegislative instruments. UNOPSprocurementofficialsandotherpersonnelinvolvedinprocurementprocessesshallberesponsibleforobserving theprovisionscontainedinthismanualinaccordancewiththeprincipledperformanceapproach. 1.1.2 Applicability Theinstructions,proceduresandprocessesdetailedinthisProcurementManualapplytoanyprocurementactivity undertakenfororonbehalfofUNOPSanditspartners. SubjecttoadherencebyUNOPStothegeneralprocurementprinciples,theExecutiveDirectormayagreetoapplythe regulations,rules,policiesandproceduresonprocurementofanypartnerorsuchotherentitiesastheExecutiveDirector maydecide(Fin.Reg.18.04). ThisProcurementManual,aswellasitstwoannexes, willbetranslatedandavailablealsoinFrenchandSpanish languages.TheoriginalversioninEnglishtakesprecedenceinthecaseofinconsistencybetweentheoriginaldocument andthetranslations. 1.1.3 ProcurementManualstructure Thismanualisdividedinto15chaptersandtwoannexesandfollowsthestructure–withminordeviations-ofthe standardizedtableofcontentsforUnitedNationsprocurementmanuals,asendorsedbytheHighLevelCommittee Management(HLCM)ProcurementNetwork,withthepurposeofharmonizingprocurementpracticesandincreasing collaborationamongUNentities. Themanualhasthreeoverallsections: ● Chapters1to3coverrespectively:introduction;organizationofprocurement;andsupplierregistrationand management; ● Chapters4to13coverthetenkeystepsoftheprocurementprocess,fromprocurementstrategyandplanning tocontractmanagement,asdepictedbyFigure1below; ● Chapter14coverscooperationtopics,andchapter15transversetopicssuchastheUnitedNationsGlobal Compact,sustainableprocurement,andriskmanagement. Eachchapterconcludeswitharesourcessectionthatreferencesrelevantpolicies,processesincludedinthecorporate PQMS(Process&QualityManagementSystem),guidancematerialsandtemplates. Inaddition,theProcurementManualhastwoannexes,whicharepublishedasseparatedocuments: ● Annex1:SustainableProcurementFramework ● Annex2:QualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesandotherHealthProducts ProcurementM anual,Revision7 12 Figure1–ProcurementprocessstepsanddistributionintheProcurementManual 1.2 Updatea ndm aintenance ThisProcurementManualwillbeupdatedregularlytoensurethatitremainsrelevanttoUNOPSactivitiesand requirementsanduptodatewithbestpracticesinpublicprocurement. CommentsorsuggestionsforimprovementshouldbedirectedtotheProcurementGroup(PG)atUNOPSHQviaemailat procurement@unops.org 1.3 Legislativef ramework TheUNOPSlegislativeframeworkiscomprisedofthefollowinglegislativeinstruments,byorderofpriority: ● UnitedNationsInstrumentsapplicabletoUNOPS; ● ExecutiveDirectorPrinciples(EDP); ● ExecutiveOfficeDirectives(EOD)andInstructions(EOI); ● OperationalDirectives(OD)andInstructions(OI); ● GuidanceandInformationalDocuments(GD). Thekeylegislativeinstrumentsthatapplytoprocurementare: ● EODonFinancialRegulationsandRules; ● ODonProcurementFramework; ● OIonProcurementProcedures; ● OIonVendorSanctions ● OIProceduresfortheAcceptanceandManagementofProBonoGoodsorServices TheUNOPSProcurementManualisissuedbytheDirector,ProcurementGroup,undertheOIonProcurement Procedures.Incaseofinconsistenciesbetweenanyinstrumentsofthelegislativeframework,theinstrumentwithpriority inthehierarchyaboveshallprevail.Incaseofinconsistenciesbetweenanylegislativeinstrumentsatthesamelevelin hierarchy,theconflictshallberesolvedbytherelevantDelegatesthathaveissuedsuchinstruments,inconsultationwith theSeniorLeadershipTeam.AnyconflictbetweentheUNOPSProcurementManualandanylegislativeinstrumentshall bereferredtotheDirector,PGwhowillresolveitindiscussionwiththeDelegatethatissuedtheapplicablelegislative instrument,inconsultationwiththeDirectorofImplementationPracticesandStandardsasnecessary.Theauthorityto interpretorprovideexceptionsforanyprocurementpracticematterscontainedinthismanualisvestedwiththe Director,PG.PolicyinterpretationswillbepostedontheUNOPSintranet,availableforconsultationofprocurement practitionersandotherUNOPSpersonnel.UNOPSpersonnelwhodisagreewiththeDirector’sinterpretationmayrefer theissuetotheUNOPSExecutiveChiefProcurementOfficer(ECPO). P rocurementManual,R evision7 13 1.3.1 Supersedingeffect ThisProcurementManual,Revision7takeseffecton1st July2021andsupersedestheProcurementManual,Revision6.1, from1st April2019. 1.4 Procurementp rinciples UndertheExecutiveDirectorPrinciples,UNOPSstrivestousetheresourcesthatwereceivefromourpartnersinthe mostefficient,effectiveandtransparentandaccountablemanner.Thisprincipleformsthefoundationfortheguiding principlesofpublicprocurement,whicharebasedontheconceptofstewardship.Theterm‘stewardship’generallyrefers tothecarefulandresponsiblemanagementofsomethingentrustedtoone’scare.Publicsectororganizationsarethe stewardsofpublicfunds,whichhavebeenprovidedintrustbypeoplestofulfilspecificpurposes,e.g.provisionof essentialsocialservices,humanitarianrelief,peace-buildingandpeace-keeping,rehabilitationanddevelopmentof economies,etc.Asignificantproportionofthesefundsarespentthroughprocurementprocesses. UNOPSisfirmlycommittedtosustainabledevelopmentandwillfocus,withinprocurementandallotherareasofits mandate,onsustainabilityinitscontributionstotheresultsofpartners.Thus,thereisanexpectationforUNOPS procurementpractitionerstoadvancesustainabilitywhereverfeasible,withdueconsiderationofthelocalcontextand partnerneeds. Thereisaspecialdemandontheentrustedorganizationintermsofachievingvalueformoney,ethics,sustainability, efficiencyaswellastransparencyandaccountability.Theseexpectationsformthebasisofpublicprocurementprinciples. UNOPS,initsmanagementofpublicfunds,isexpectedtocomplywithpublicprocurementprinciplesanditsservices mustbedeliveredwithahighlevelofcareandprofessionalismtoensurethatthebesttotalvalueisprovidedtothe partner. UNOPSFinancialRegulation18.02requiresthatthefollowinggeneralprinciplesmustreceivedueconsiderationwhen undertakingallprocurementactivities: a) Bestvalueformoney b) Fairness,integrityandtransparency c) Effectivecompetition d) ThebestinterestofUNOPSanditspartners Byapplyingtheseprinciplesintheprocurementprocess,UNOPSensureseffectiveandpurposefulimplementationofits activities,includingitscommitmenttothepromotionofsustainabledevelopment,byavoidingwastageofresources, producingthemostappropriatesolutionsatalltimes,andaddressingtheneedsoftheorganizationanditspartners. Thefollowingsectionsprovideanoutlineofeachprincipleandexpectationstowardsthoseinvolvedintheprocurement processinrelationtotheprocurementprinciples. 1.4.1 Bestvalueformoney UNOPSFinancialRegulation1.02defines‘bestvalueformoney’asthetrade-offbetweenpriceandperformancethat providesthegreatestoverallbenefitunderthespecifiedselectioncriteria.Thepurposeofpublicprocurementistoobtain thebestvalueformoneyandtodothisitisimportanttoconsider,amongotherfactors,theoptimumcombinationofthe totalcostofownership(i.e.acquisitioncost,costofmaintenanceandrunningcosts,disposalcost)ofapurchaseandits fitnessforpurpose(i.e.qualityandabilitytomeetthecontractingauthority’srequirements).Thisdefinitionenablesthe compilationofaprocurementspecificationthatincludessocial,economicandenvironmentalpolicyobjectiveswithinthe procurementprocess.Furthermore,reducedenergyandresourceconsumptionthroughoutthelifecycleresultsin greaterefficienciesandlong-termcostsavings. Theabovestatementmaynotalwaysmeanselectionofthelowestinitialpriceoption,butratherrepresentsthebest returnontheinvestments,takingintoconsiderationtheevaluationcriteriaspecifiedinthesolicitationdocuments.It requiresanintegratedassessmentoftechnical,commercial,organizational,andpricingfactorsinlightoftheirrelative importance,includingsocialandenvironmental.Othersustainabilityandstrategicobjectivesdefinedinthelegal agreementwiththepartnermustalsobeconsidered. Inordertoobtainbestvalueformoney,procurementofficialsmust: 1. Maximizecompetition; P rocurementManual,R evision7 14 2. Keeptheprocurementprocesssimplee.g.,goodplanningandclearspecificationsandminimizefinancialrisk, e.g.thoroughbackgroundchecksoncapacity(technicalandfinancial)ofbidders1; 3. Carefullyestablishtheevaluationcriteria(inordertoselecttheofferwiththehighestexpectationtomeet partners’needsinaccordancewiththeevaluationparameterssetforthinthetenderdocuments); 4. Considerallcosts,e.g.lifecyclecosts,transportationcosts,installationcosts,maintenancecosts,sustainable procurementconsiderations; 5. Ensure,wheneverpossible,thatsocialandenvironmentalbenefitsareoptimizedandadverseimpactsare minimized; 6. Ensureimpartialandcomprehensiveevaluationofoffersinatimelymanner;and 7. Ensureselectionofthecontractorwhoseofferhasthehighestdegreeofrealismandwhoseperformanceis expectedtobestmeetthespecifiedrequirementsatthelowestoverallexpensetotheorganization. 1.4.2 Fairness,integrityandtransparency Toachievebestvalueformoney,theprocurementprocessmustprotecttheorganizationfromproscribedpractices,for example,fraud,corruption,collusionandotherunethicalpractices,andbeconductedonthebasisofclearand appropriateregulations,rules,andproceduresthatareappliedconsistentlytoallpotentialvendors.Further,themanner inwhichtheprocurementprocessisundertakenmustprovideallinternalandexternalstakeholdersoftheorganization withassurancethattheprocessisfairandtransparentandthatintegrityhasbeenmaintained. Fairnessmustbemaintainedbytheorganizationanditspersonnelduringtheprocurementprocess.Thismeans,among otherthings,thatwemustofferequalopportunitiestoallbiddersby,forexample,sharingthesameinformationwithall biddersatthesametimeandgenerallycommunicatingthesamecontentsonaspecificprocurement.Inthecontextof publicprocurement,afairprocessisfreefromfavouritism,self-interestorpreferenceinjudgement. Tobetterunderstand‘fairness’,onemightlookatitssynonymsandrelatedwords,suchas:just,equitable,impartial, unprejudiced,unbiased,objective,dispassionate.‘Just’stressesconformitywithwhatislegallyorethicallyrightorproper. ‘Equitable’impliesjusticedictatedbyreason,conscienceandanaturalsenseofwhatisfair.‘Impartial’emphasizeslackof favouritism.‘Unprejudiced’meanswithoutpreconceivedopinionsorjudgements.‘Unbiased’impliesabsenceofa preferenceorpartiality.‘Objective’impliesdetachmentthatpermitsimpersonalobservationandjudgement. ‘Dispassionate’meansfreefromorunaffectedbystrongemotions. TheconceptofintegrityenshrinedintheCharteroftheUnitedNationsembracesallaspectsofbehaviourofamemberof UNpersonnel,includingsuchqualitiesashonesty,truthfulness,impartialityandincorruptibility.Integrityiswhenan individualexhibitsprobityintheiractions.Probitymeansanindividualhasstrongmoralprinciplesandhonestyand decencyascharactertraits.Apersonofintegrityhasasenseofhonestyandtruthfulnessthatisapparentintheir professionalandpersonalconduct.Suchapersonadherestocommonlyacceptedmoralandethicalprinciplesandis incorruptible.Theyavoidanybehaviourthatmaybeconstruedas‘sharppractice’.Avoidingsocialandenvironmental malpracticeisalsoademonstrationofintegrityasitreducesthereputationalriskandpreservesthepublicimageof UNOPSanditspartners. Transparencyliterallymeansthatsomethingisvisibleandevidenttoeveryoneandthatnothingishidden.Bybeing transparentduringtheprocurementprocess,wecandemonstrateatanytimetoallstakeholders,internalandexternal, thatfairnesshasbeenapplied. Transparencyalsomeansthatallinformationonprocurementpolicies,procedures,opportunitiesandprocessesisclearly defined,madepublicand/orprovidedtoallinterestedpartiesconcurrently.Atransparentsystemhasclearrulesand mechanismstoensurecompliancewithestablishedrules(unbiasedspecifications;objectiveevaluationcriteria;standard solicitationdocuments;equalinformationtoallparties;confidentialityofoffers,etc.).Amongotherthings,recordsare open,asappropriate,toinspectionbyauditors,unsuccessfulsupplierscanbebriefedonthestrengthsandweaknesses oftheirownoffersandcontractinformationisdisclosedpublicly.Theinclusionofsustainabilitycriteriaattheveryearly stagesoftheprocurementprocessencouragesrespectofthisprinciple.Transparencyensuresthatanydeviationsfrom fairandequaltreatmentaredetectedveryearlyintheprocess,makingsuchdeviationslesslikelyandthusprotectingthe integrityoftheprocessandtheinterestsoftheorganization. 1 BidderisanindustrytermthatwithoutanylimitationsreferstosuppliersrespondingtoUNOPSsourcingand/or solicitationexercises,includingbutnotlimitedtoRFI,EOI,RFQ,ITBandRFP. P rocurementManual,R evision7 15 1.4.3 Effectivecompetition Byfosteringeffectivecompetitionamongsuppliers,UNOPSappliestheprinciplesoffairness,integrityandtransparency toachievebestvalueformoney. Effectivecompetitionisachievedunderthefollowingconditions: ● Sufficientnumberofindependentprospectivecontractors; ● Prospectivecontractorsthatactindependentlyofeachother; ● Competitionforthesamebusinessopportunityunderthesameconditions; ● Responsetotheprocurementopportunitybyasufficientnumberofoffers. Effectivecompetitionunderpinssustainableprocurement;inordertomaintaineffectivecompetition,sustainable procurementmustbeimplementedprogressivelyandinaccordancewiththerightofaccesstotheUnitedNations marketforvendorsfromdevelopingcountriesandcountrieswitheconomiesintransition. FinancialRule118.03statesthatUNOPSprocurementcontractsshallbeawardedonthebasisofeffectivecompetition unlessexceptionstotheuseofformalmethodsofsolicitationpursuanttoRule118.05arejustified.Tothatendthe competitiveprocessshallinclude: a) Procurementplanningforidentifyingappropriateprocurementstrategyandmethodology; b) Marketresearchforidentifyingpotentialsuppliersandifapplicableassessingthereadinessofthemarketin termsofsustainability; c) Competitiononaswideageographicbasisasispracticableandsuitedtomarketcircumstances.Every effortmustbemadetoensurecompetitionandnottoplacerestrictionsonvendoreligibilityunless explicitlymentionedinthelegalagreementwiththepartner.NeithermustUNOPSacceptprocurement awardstopre-selectedsuppliersunlessapprovedbythefundingsourceinaccordancewiththeOIon AcceptanceofEngagementAgreements; d) Considerationofprudentcommercialpractices. Effectivecompetitionisconcernedwith‘righttime,rightquality’and‘rightprice’,meaning: ● Adequatenotificationmustbegiventothevendorcommunitytoensurethatthereissufficienttimeto participateintheprocurementprocesses; ● Thereshallbenorestrictionofcompetitionthroughover-specification,e.g.inclusionofunjustifiedorunrealistic requirementsinspecificationsand/ortermsofreference(TOR)/statementofwork(SOW),orunder-specification, e.g.omissionofessentialinformationinthespecificationsand/orTOR/SOW; ● Economiesofscale,i.e.quantitydiscounts,fewerresourcesinvestedandreducedadministrativecosts,canbe achievedwhenprocurementvolumesforidenticalorsimilarrequirementsareconsolidatedinasingletender. Thesamemaybeachievedthroughtheuseoflong-termagreements(LTAs); ● WhereveritisfoundinthebestinterestofUNOPSoroperationallynecessarytodivertfromthisprinciple,6 .8 Exceptionstocompetitivetenderingorformalmethodsofsolicitationwillapply. 1.4.4 BestinterestofUNOPSanditspartners ThisprincipleisderivedfromthemandateofUNOPSwhichisdefinedintheExecutiveDirectorPrinciplesas“t opartner withgovernments,theUnitedNationssystemagencies,fundsandprogrammes,internationalandregionalfinancialinstitutions, intergovernmentalorganisations,aswellasnon-governmentalorganisations,theprivatesectorand,moregenerally,thecivil society,toassistinimplementingtheirmandatesandachievetheirobjectives”.Undertakingprocurementintheinterestof UNOPSanditspartnersmeanscarryingoutprocurementactivitiesinamannerthatbestenablesUNOPSanditspartners toreachthegeneralandspecificobjectivesoftheprojectagreementsincompliancewithapplicableprocurement procedures. SustainableprocurementisinthebestinterestofUnitedNationsorganizationssinceitsupportsthealignmentof procurementtotheirmandateandtotheirspecificprojectobjectiveswhileensuringvalueandefficiencyareachieved. Toalargeextent,theotherthreeprinciplesunderpinthisoverarchingvalue,butthelatteralsoincludesconceptssuchas upholdingthebestimageandreputationoftheorganization,notgivingtheimpressionofimpropriety,andpromotingthe publicgoodasspecifiedintheCharteroftheUnitedNationsineveryaspectofUNOPSprocurementactivities. 1.4.5 Potentialconflictsamongtheprinciples WhileinunisontheseprinciplesprovideacommonframeworkforUNOPSprocurement,individualprinciplesmayconflict insomesituations:toachievethecorrectbalance,judgement,andprofessionalandmanagementexperiencemustbe P rocurementManual,R evision7 16 applied.ThisispartoftheprincipledperformanceapproachwhichunderpinsUNOPSpolicyframework,wherebywe strivetoreliablyachieveourobjectives,whileaddressinguncertaintyandactingwithintegrity. Examplesofconflictsamongtheprinciples: ● Notifyingpotentialbiddersoftheexistenceofanopentendermightbeperceivedtocontravenetheprincipleof fairness(asonlyaselectednumberofbiddersarenotified);however,thisislikelytoachieveeffective competitionprovidedallpotentialbiddersarenotifiedatthesametime; ● Decidingnottodisclosecontractinformationincountrieswherelackofsecurityisamajorconcern,i.e.where UNOPSsuppliersorcontractorscouldbethetargetofterroristsmightbeseenasagainsttheprincipleof transparency;however,suchadecisionisintheinterestofUNOPSanditspartners; ● Includingsocialandenvironmentalcriteriaintenderdocumentsmightbeperceivedasarestrictionof competition(somepotentialsuppliersmaynotbeabletoparticipate),butprovidedasufficientnumberof bidderscanmeetthespecifications,thisislikelytoachievebestvalueformoneyandadvancesustainability. 1.5 Ethicals tandards AtUNOPSw edefineethicsas“ upholdingthehigheststandardsofefficiency,competence,andintegrity.Wemakesureour actionsalwaysalignwiththeoverallMissionofUNOPS.Weareaccountableforeverythingwedoanddon’tdo,whilstservingin ourrolesatUNOPS”.E thicalstandardsalsoapplytoallofouractions,includinghowweconductprocurementactivities andengagewiththirdpartiesmoregenerally. AsUNOPSundertakesprocurementusingpublicfundsentrustedtotheorganizationbyafundingsourceorbeneficiary,it isimperativethatallUNOPSpersonnel,aswellasallindividualsactingonbehalfoftheorganizationobserve thehighest standardsofethicalconductthroughouttheprocurementprocess. ThissectionaddressesboththestandardsofethicalconductrequiredofUNOPSpersonnelinvolvedinprocurementas wellasethicalstandardsrequiredofsuppliers(includinghowtomanageethicalbreachesbysuppliersandsupplier conflictofinterest). 1.5.1 GeneralStandardsofConduct ThestandardsofconductforallUNOPSpersonnelaresetoutintheODonHumanResources,EthicsandCultureand applytotheprocurementprocess. TheystipulatethatallUNOPSpersonnel regardlessoftheircontractualmodality(staff,ICA,retainer,intern,volunteer, etc) shalladheretothehigheststandardsofefficiency,competence,andintegrity.UNOPSpersonnelshallrefrainfrom anyactionthatmightreflectadverselyontheirpositionaspersonnelofUNOPS. UNOPSpersonnelmustcomplywiththedutiesandresponsibilitiessetoutintheCharteroftheUnitedNations,the UnitedNationsStaffRegulationsandRules,theStandardsofConductfortheInternationalCivilService(asdefined,from timetotime,bytheInternationalCivilServiceCommission)andwithotherrelevantinstrumentsintheUNOPSLegislative Framework. UNOPSrequiresthesamestandardsofconductofallitspersonnel,regardlessoftheircontractualmodality(staff,ICA, retainer,intern,volunteer,etc.)whenworkingonUNOPSrelatedactivities. InthecaseofUNOPSpersonnelinvolvedinprocurementactivities,thistranslatesintoanobligationtomaintainan unimpeachablestandardofintegrityinallbusinessrelationships,bothinsideandoutsideUNOPS.Thehighestethical conductmustbefollowed inalldealingswithUNOPSpartners,donors,governments,beneficiariesandthegeneral public.Procurementofficialsmustneverusetheirauthorityorofficeforpersonalgainandmustseektoupholdand enhancethestandingofUNOPS. 1.5.1.1 EthicsversusRules Ethicalconductisanongoingprocessofself-regulationandreflectionateverystageoftheprocurementprocess.Itisnot possibletospecifyeverythingthatUNOPSpersonnelneedtoknowregardingwhatisallowedandwhatisprohibited;law isgovernedbyrules,whereasethicalprinciplesguideourbehaviourandunderstandingofwhatisrightandwhatis wrong,andinthecontextofUNOPSaccordingtothevaluesoftheUnitedNations.Therefore,UNOPSpersonnelmust taketimetolearntherulesandthereasonsforwhytheyexist,sotheycanfollowthespiritoftherulesandnotjustthe words.Thismeans procurementofficialsmustbeguidedbywhattheruleisintendedtoaccomplish.Thisisinlinewith theconceptofprincipledperformance,oneoftheobjectivesofUNOPSGovernance,RiskandComplianceFramework. P rocurementManual,R evision7 17 Forexample: ● ThiswouldpreventUNOPSpersonnelfromcancellinganRFPafterseeingthetechnicaloffersandthen re-issuingtheRFPwithrevisedevaluationcriteriathatmightfavouraparticularproposal. ● Evenifhe/shehasnofinancialinterestinaparticularbidder,aUNOPSpersonnelevaluationteammembermay feelunabletoparticipateintheevaluationprocessinanobjectivemanner.Insuchacase,he/sheshouldrecuse him/herselffromtheprocess. ● Personnelshallnotfalsifyanydocumentcreatedaspartoftheprocurementprocessand,inparticular,shallnot changethecontentofabidevaluationreportwithouthavingthereportsignedagainbytheevaluationteam members.Thisisalwaysunethical,evenwheretheindividualbelievesthathe/shehasgoodreasontomakethe change. 1.5.1.2 Impartiality UNOPSpersonnelshalladheretotheprincipleofimpartiality.Impartialitymeansweareloyaltotheobjectivesand purposesoftheUnitedNationsandimpliestoleranceandrestraint.WedonotrepresentGovernmentsorotherentities, norareweproponentsoftheirpolicies.Thisimpartialityobligationalsoinformshowweconductprocurementactivities acrossUNOPS,suchashowweconductprocurementprocesses,andselectpotentialtenderersandselectioncriteria. 1.5.1.3 Independence UNOPSpersonnelshallremainindependentofanyauthorityoutsidetheUnitedNationsandmustnotseekoraccept instructionsfromanygovernmentorfromanyauthorityexternaltoUNOPSotherthantheSecretary-Generalorany persontowhomtheSecretary-GeneralhasdelegatedauthoritytomakedecisionsonmattersaffectingUNOPS(suchas, withoutlimitation,theUnitedNationsDepartmentofSafetyandSecurity). Thisrequirementalsoappliesininstances whereUNOPShasaclientrelationshipwithaparticularGovernmentandimplementsprojectsonbehalfoforforit. Personnelcansometimesfindthemselvesunderpressuretocarryoutaprocessinaparticularway.Inthecontextof procurement, therequirementtoremainindependentmeansthatweimplementprojectsinlinewithUNOPSrulesand procedures.UNOPSpersonnelwhoareresponsibleforprocurementmustexercisespecialcareinmaintainingtheir independence.Attimes,theymightreceiveinstructionsfromthehostcountrybutthisshouldnotcompromisetheir independence (suchashowweconductaspecifictenderexercise).Ifatanytimetheyconsiderthatsuchinstructions threatentheirindependence,theymustconsulttheirsupervisors. 1.5.1.4 Accountability TheExecutiveDirectorPrinciplesstatethatallUNOPSpersonnelshallupholdthehigheststandardsofefficiency, competence,andintegrity,andshallbeheldaccountablefortheiractsandomissionswhileservingwiththeorganization. UNOPSshallhaveazero-tolerancepolicyregardinganyinstancesofmisconduct,inparticularcasesofcorruption,fraud, harassment,sexualabuse,discrimination,retaliationandabuseofauthority. Allindividualsareresponsiblefortheprobityofactionstakenbytheminthecourseoftheirofficialduties.Disciplinaryor administrativeactionsshallbeimposedonanyUNOPSpersonnelfailingtoabidebytherequiredstandardsofconduct. Managerialactionmaybeimposedonpersonneltocorrectdeparturesfromtheexpectedstandardsofconductnot amountingtomisconduct,ortocompletemanagerialoradministrativeactions. 1.5.1.5 ReportingWrongdoingandProtectionagainstRetaliation Upholdingthehighestethicalstandardsalsomeansspeakingupwhenyouseesomethingwhichisnotright.Itisonly whenwearemadeawareofaproblemthatwecantakestepstofixit.Wrongdoingandmisconductcancauseharmto individualsandthecommunitiesinwhichwework,leadtoeconomiclossanddamagethereputationofUNOPSandthe widerUNsystem.AllofthishindersUNOPSfromachievingitsmission. Suspectedwrongdoing(includingillegal,unethical,orunsafeacts)shouldbereportedviatheUNOPSSpeakUpwebsite- oursecure,confidentialandindependenthotline. UNOPSpersonnelreportingingoodfaithanyincidentofsuspectedmisconductareentitledtoprotectionbytheEthics andComplianceOffice(e thicsofficer@unops.org)fromretaliation,inaccordancewiththepolicyonprotectionagainst retaliationforreportingmisconductorco-operatingwithdulyauthorizedfact-findingactivities. 1.5.1.6 Post-ServiceRestrictions AfterleavingservicewithUNOPS,formerUNOPSpersonnel(includingthoseworkinginprocurementorasrequisitioners) mustnot: P rocurementManual,R evision7 18 ● takeimproperadvantageoftheirformerofficialfunctionsandpositions,includingthroughunauthorizeduseor distributionofprivilegedorconfidentialinformation; ● attempttoundulyinfluencethedecisionsofUNOPSintheinterestorattherequestofthirdpartieswithaview toseekinganopportunitytobeemployedbysuchthirdparties; ● useinformationtopersonaladvantagethathasnotbeenmadepublicandisknowntothembyvirtueoftheir officialposition. Inaddition,formerUNOPSpersonnelwhoparticipatedintheprocurementprocesswhilstworkingforUNOPSaresubject tospecificadditionalpost–servicerestrictions,asfollows: 1. Foraperiodofoneyearfollowingseparationfromservice,formerpersonnelwhohaveparticipatedinthe procurementprocessforUNOPSbeforeseparationfromserviceareprohibitedfromseekingoraccepting servicewith,orotherwiseacceptinganyformofcompensationorfinancialbenefitfrom,anyUNOPScontractor orvendorofgoodsorservices,regardlessoflocation,whichconductsbusinesswithUNOPSorseekstodoso andwithwhomsuchpersonnelhavebeenpersonallyinvolvedintheprocurementprocessduringthelastthree yearsofservicewithUNOPS. 2. Foraperiodoftwoyearsfollowingseparationfromservice,formerpersonnelwhohaveparticipatedinthe procurementprocessforUNOPSbeforeseparationfromserviceareprohibitedfromknowinglycommunicating with,orappearingbefore,anyUNOPSpersonnelorunitofUNOPSonbehalfofanythirdpartyonanyparticular mattersthatwereundertheirofficialresponsibilityrelatingtotheprocurementprocessduringthelastthree yearsoftheirservicewithUNOPS. ShouldUNOPSpersonnelbreachthepost-servicerestrictions,theymaybesubjecttosanctionsfollowingUNOPShuman resourcespolicy.Similarly,ifvendorsengageinsuchpractice,theymaybesanctionedfurthertotheprovisionsinsection 1.5.4.1Proscribedpracticesbysuppliersandvendorsanctions. PersonnelmayseekclarificationfromtheGeneralCounselastowhetherhis/herspecificsituationfallsunderthescope oftheserestrictions. 1.5.1.7 EthicsandComplianceOffice(ECO) TheECO’smandateisto“cultivateandnurtureacultureofethics,integrityandaccountability,andtherebyenhancethe trustinandcredibilityoftheUnitedNations,bothinternallyandexternally.” TheofficeisleadbytheChiefEthicsandComplianceOfficerwhoisalsotheDirectoroftheECO,andhasspecific responsibilityfor: ● developingstandards,trainingandeducationonethicsissues; ● providingguidancetomanagementtoensureUNOPSpoliciesandprocedurespromoteintegritystandards; ● ● providingconfidentialadviceandguidancetopersonnelonethicalissues; raisingawarenessonethicalstandardsandexpectedbehaviour; ● managingUNOPSprotectionagainstretaliationpolicy; ● advisingonoutsideactivitiesandconflictsofinterest;and ● administeringUNOPSfinancialdisclosureprogramme. TheECOisanindependentofficeandconcernsbroughttoitarehandledconfidentially.Theofficecanbeapproached directlyviae thicsofficer@unops.orgbyanyUNOPSpersonnel,regardlessoftheircontractualmodality,forconfidential adviceandguidanceonethicalissuesandethicaldilemmas. FurtherinformationonethicsatUNOPScanbefoundontheoffice’sintranetsite. 1.5.2 Ethicsindealingwithsuppliers UNOPSshalltreatallsuppliersinafairandequitablemannerinlinewiththeprincipleoffairness,integrityand transparencyintheprocurementprocess.Thisispartofourindependenceandimpartialityobligations.UNOPSpersonnel mustavoidassistingthirdpartiesintheirdealingswithUNOPSwherethismightleadtoactualorperceivedpreferential treatment. NothingshallpreventsuppliersfromcompetingforUNOPSbusinessonafair,equitableandtransparentbasis.Personnel involvedinprocurementactivitiesareresponsibleforprotectingtheintegrityoftheprocurementprocessand maintainingfairnessinUNOPStreatmentofallsuppliers. AllUNOPSpersonnelandothersinvolvedintheprocurementprocessonbehalfoftheorganizationmustensurethat theyabidebythefollowingrulesandprinciples: P rocurementManual,R evision7 19 ● Duringthepre-solicitationphase,suppliersmustnotbeallowedaccesstospecific,privilegedinformationona particularacquisitionbeforesuchinformationisavailabletothebusinesscommunityatlarge; ● Duringthesolicitationphase,allsuppliersmustreceiveidenticalinformation.Anyclarificationstothesolicitation documentsmustbeprovidedatapproximatelythesametime,inwriting,toallsuppliers(see6 .7 Communicationwithvendors); ● Specificationsmustnotincludeconditionslimitingcompetition,e.g.brandingunlessrequiredfor standardizationpurposes;(see4 .3Requirementsdefinition),norbeunnecessarilyrestrictive,asthismay discouragecompetition; ● Individualswithapersonalorfinancialinterestinavendorinvitedtoparticipateinatenderprocessare prohibitedfromanyinvolvementinthattenderprocess; ● Duringtheevaluation,theevaluationcriteriaspecifiedinthesolicitationdocumentsmustbefollowedandmust beappliedinthesamemannertoeachevaluatedoffer.Undernocircumstancescanneworrevisedevaluation criteriabeintroducedduringtheevaluationofoffersnorcanthemethodofevaluationbechangedfromthatset outinthesolicitationdocuments. ● Personnelshallnotsolicitoraccept,directlyorindirectlyanypromiseoffutureemploymentfromanyonewho hassoughtorisseekingtoobtainUNOPSbusiness. 1.5.3 Conflictsofinterest Conflictsofinterestmayoccurwhenourpersonalinterestsinterferewiththeperformanceofourofficialdutiesorcall intoquestionourintegrity,independenceandimpartiality. Thisincludescircumstanceswherewe,directlyorindirectly,benefitimproperly,orallowathirdpartytobenefit improperly,fromourassociationwithUNOPS.Suchconflictscanarisefromoutsideactivities,personalfinancialinterests, orourpersonalorfamilydealingswiththirdparties,individuals,beneficiaries,orotherinstitutions. UNOPSpersonnelinvolvedinprocurementactivitiesmustbeawareofthefollowing: ● Withintheprocurementenvironment,aconflictofinterestmayariseinconnectionwithsuchprivateinterestsas personalinvestmentsandassets;politicalorotheroutsideactivitiesandaffiliationswhileintheserviceof UNOPS;employmentafterleavingUNOPSservice;orthereceiptofagiftorotherbenefit(see1 .5.3.1Giftsand hospitalitybelow)thatmayplaceUNOPSpersonnelinapositionofobligation; ● Aconflictofinterestalsoincludestheuseofknowledgegainedfromofficialfunctionsforprivategainorto prejudicethepositionofsomeonenotfavouredbyUNOPSpersonnel; ● AconflictofinterestmayalsoarisewhereUNOPSpersonnelareseentobenefit,directlyorindirectly,orallowa thirdparty,includingfamily,friendsorsomeonetheyfavourtobenefitfromUNOPSpersonneldecisions; ● IfanyUNOPSpersonnelbelievetheyhaveaconflictofinterest (actual,potentialorperceived),itmustbe promptlyandfullydisclosedtotheUNOPSEthicsandComplianceOffice.Theindividualmustthenrefrainfrom anyparticipationinthematteruntiltheEthicsandComplianceOfficehasadvisedonhowtheconflictmustbe managed; ● Afterfulldisclosuretothoseconcerned,itmaybedeterminedthatdespitetheconflict,UNOPSinterestsremain bestservedbytheparticipationoftheindividual. However,suchadeterminationshouldnotbedetermined independentlywithouttheadviceoftheECO. 1.5.3.1 Giftsandhospitality UNOPSpersonnelareprohibitedfromacceptinggifts,honours,decorations,favoursoranyformofnon-UN remunerationorbenefitsinthecourseoftheirofficialduties.Suchbenefitscreateobligations,whichinturncreate conflictsofinterest,especiallyinthecontextofprocurement.Insomelimitedcircumstancesacceptanceonbehalfof UNOPSispermittedbutinsuchacasethismustbedeclaredtotheEthicsandComplianceOfficewithinsevendaysof receipt. AgiftorhospitalityfromaUNOPSsupplierorpotentialsupplierisneverpermitted.UNOPSpersonnelareremindedin particularthatacceptingagift,hospitalityorotherbenefitfromasupplierandsharingwiththeteamisagainstUNOPS policies. PleaserefertoOIProhibitionofacceptinggifts,honours,decorations,favoursornon-UNremunerationorbenefitsfrom governmentalandnon-governmentalsources,fordetailsandcontacttheEthicsandComplianceOfficeiffurther guidanceisneeded. TheEthicsandComplianceOfficecanalsoadviseonwhattodoifagiftissentdirectlytoyourofficeandyoudonotknow howtoreturnit.AllsuchgiftreturnsmustbereportedtotheEthicsandComplianceOffice. P rocurementManual,R evision7 20 1.5.3.2 OutsideActivities UNOPSpersonnelaresubjecttorestrictionsontheirabilitytoengageinoutsideactivities,regardlessofwhetherthe activityispaidoriftheactivityisrelatedtotheworkoftheUnitedNations.IngeneralUNOPSpersonnelshallnotperform outsideactivitiesastheirprimaryobligationistodevotetheirenergiestotheworkatUNOPS.Ifpersonnelwouldliketo engageinanoutsideactivity(remuneratedornot),theymustseekadvicefromtheEthicsandComplianceOfficeonnext stepsandonhowtoobtainapproval.Untilapprovalisobtained,personnelcannotengageintheoutsideactivity. Approvalisoftensubjecttoconditionsinordertomitigateconflictofinterest(whichisparticularlyimportantfor personnelinvolvedinprocurement).FurtherinformationiscontainedintheOIOutsideActivities. 1.5.3.3 Obligationtodiscloseanyconflictofinterest UNOPShasadoptedapolicyontheperiodicmakingoffinancialdeclarationanddisclosureofintereststatementsby certaincategoriesofUNOPSpersonnel,includingpersonnelinvolvedinprocurementactions.Thisprocessismanagedby theEthicsandComplianceOfficeundertheOIFinancialDisclosureandConflictofInterestStatements.AllUNOPS personnelhavetheobligationtopromptlydiscloseanyactualorpotentialconflictsofinterest,regardlessofwhetherthey comewithinthecategoriesofpersonnelrequiredtosubmitaperiodicstatement.Inparticular,procurementandother personnelsubjecttotheobligationtomakeanannualfilingmustproactivelydiscloseanyactualorpotentialconflictof interestandnotwaituntilthenextfilingcycle. 1.5.4 Ethicalbehaviourofsuppliers TheUnitedNationsSupplierCodeofConductispromulgatedbytheUnitedNationsProcurementDivisionandisfully endorsedbyUNOPS.UNOPSexpectsallsupplierswhowishtodobusinesswithUNOPStoembracethiscodeofconduct giventhatitoriginatesfromthecorevaluesoutlinedintheCharteroftheUnitedNations,whichbindsallnations.As such,anacknowledgementoftheUnitedNationsSupplierCodeofConductisrequiredtoregisterasavendorinthe UnitedNationsGlobalMarketplace(UNGM)(see3 .1Supplierregistration). UNOPSexpectsallitssupplierstoadheretotheprinciplesoftheUnitedNationsGlobalCompact,derivedfromthe UniversalDeclarationofHumanRights;theILODeclarationonFundamentalPrinciplesandRightsatWork;theRio DeclarationonEnvironmentandDevelopment;andtheUNConventionagainstCorruption(see1 5.1.TheUnitedNations GlobalCompact).SuppliersarerequiredtonotifyUNOPSshouldtheythemselvessuspectthatanysuppliersofinputsto theirprocessesmightcontravenethesharedvaluesstatedinthissection. SuppliershavetheobligationtocomplywiththeUNOPSGeneralConditionsofContract,whichcontainspecificprovisions onmines,childlabour,sexualexploitation,andthefundamentalrightsofworkers.TheUNOPSGeneralConditionsform anintegralpartofeverycontractbetweenUNOPSandavendor.VendorssigningacontractwithUNOPSagreeto conformtotheseprovisions.Moreover,theUnitedNationsiscommittedtoconductingbusinesswithonlythosesuppliers sharingitsvaluesofrespectforfundamentalhumanrights,socialjustice,humandignity,andrespectfortheequalrights ofmenandwomen,enshrinedintheCharteroftheUnitedNations. Thedemandforethicalbehaviourappliestoallsuppliersprovidinggoods,servicesorworkstotheUnitedNationsaround theworld.UNOPSexpectsitssupplierstoembraceandadvancetheprinciplesofsocialandenvironmentalsustainability, andreservestherighttorefuseenteringintobusinesswithsuppliersthathaveprovenrecordsofmisconductintheir socialand/orenvironmentalpractices.Similarly,UNOPSexpectsitssupplierstoabidetominimummandatorysocialand environmentalstandards,tostriveforcontinuousimprovementandtorespectmoreadvancedsocialandenvironmental requirementsassetforthintotenderrequirements. 1.5.4.1 Suppliersustainabilityprogramme:DRiVE DrivenbyUNOPScommitmenttosustainabilityandriskmanagementinprocurement,theorganizationlaunchedin2018 theDRiVEsuppliersustainabilityprogramme(DeliveringResponsibilityinVendorEngagement).Theoverallscopeof DRiVEistoensurethatUNOPSvendorsoperateresponsiblyandinaccordancewithhighstandardsofintegritythrough thedevelopmentofavendorassessment,inspectionandcorrectiveaction-planningprogramme,withaparticularfocus onhumanrights,labourstandards,equalopportunity,codeofconduct,healthandsafety,qualitymanagement,and environmentalmanagement.. AspartofDRiVE,UNOPSisprogressively: ● Requestinginformationfromvendorsontheprogramme’sareasoffocusthroughtheinclusionofasupplier sustainabilityquestionnaireinsolicitationprocesses. ● Assessingandverifyingtheaccuracyofinformationprovidedatevaluationstage,includingwhileconducting backgroundcheckspriortoaward(see8 .10.2Backgroundchecks). P rocurementManual,R evision7 21 ● Conductingannouncedandunannouncedsuppliersiteinspections(see1 3.2.4Inspections).Basedonfindingsof thesesiteinspections,UNOPSmayagreeandjointlydevelopcorrectiveactionplanswithvendors.However, shouldseverebreachesbeencountered,UNOPSmayconsidersuchfindingsasproscribedpractices,tobe addressedfurthertotheprovisionsinsection1 .5.4.2Proscribedpracticesbysuppliersandvendorsanctions. ItisexpectedthatDRiVEwillcontinuetobringimportantbenefitstoUNOPSanditspartners,throughimprovedvisibility ofvendorrisksassociatedtointegrityandethicalconduct,enhancedvendorriskandcontractmanagementpractices, deepeningUNOPSprocurementandsustainabilitycapacity. FormoreinformationonDRiVE,pleaserefertoA nnex1:SustainableProcurementFramework. 1.5.4.2 Proscribedpracticesbysuppliersandvendorsanctions UNOPS,asasubsidiaryorganoftheUnitedNations,strivestorealizepublicgoodsinthedevelopment,humanitarianand peace-buildingareas.Assuch,inspendingpublicresources,UNOPSaimstomeetthehigheststandardsofintegrityand competency,anddemandsnolessfromthosewhowishtoworkwithorforUNOPSincarryingoutitsactivities. Tothispurpose,UNOPSestablisheditsOIonVendorSanctionstoestablishtheframeworkandproceduresbywhich UNOPSshallimposesanctionstovendorsthathaveengagedorattemptedtoengageinproscribedpractices,whetherit iswithinthecontextofUNOPSprocurement,grantsorpartnershiparrangements.ThisUNOPSpolicyisbasedonthe ModelPolicyFramework(MPF)foragenciesoftheUNSystemadoptedbytheHighLevelCommitteeonManagement ProcurementNetwork,aframeworkthatenablesUNOPStocooperatewithagenciesinordertoensureconsistent treatmentofvendorsandreciprocitywithintheUNSystem. Theframeworkdefinesproscribedpracticesasfollows: ● Corruptpractice:istheoffering,giving,receiving,orsoliciting,directlyorindirectly,anythingofvaluetoinfluence improperlytheactionsofanotherparty; ● Fraudulentpractice:isanyactoromission,includingamisrepresentation,thatknowinglyorrecklesslymisleads, orattemptstomislead,apartytoobtainafinancialorotherbenefitortoavoidanobligation; ● Coercivepractice:isanactoromissionthatimpairsorharms,orthreatenstoimpairorharm,directlyor ● indirectly,anypartyorthepropertyofthepartytoimproperlyinfluencetheactionsofaparty; Collusivepractice:isanarrangementbetweentwoormorepartiesdesignedtoachieveanimproperpurpose, includinginfluencingimproperlytheactionsofanotherparty; ● Unethicalpractice:Conductorbehaviourthatiscontrarytotheconflictofinterest,giftsandhospitality, post-employmentprovisionsorotherpublishedrequirementsofdoingbusinesswithUNOPS; ● Obstruction:ActsoromissionsbyavendorthatpreventorhinderUNOPSfrominvestigatinginstancesof possibleproscribedpractices. AsanctionisanadministrativedeterminationdeterminedandappliedbyUNOPSasaresultofavendorengagingin proscribedpractices.TheDirector,IPSmayimposeanyofthefollowingsanctionsoracombinationofthem: ● Censure:Aletterofreprimandoftherespondent’sconduct.Censuredoesnotaffecttherespondent’seligibility, butitsexistencewillbeanaggravatingfactorforimposingsanctionsinfutureproceedings; ● IneligibilityorDebarment:F ormaldeclarationthatarespondent(s)hasbecomeineligibleforaperiodoftimetobe awardedand/ortopartakeinUNOPScontracts,conductnewbusinesswithUNOPSasagentorrepresentativeof othervendorsandtopartakeinhavingdiscussionswithUNOPSregardingnewcontracts.Exceptionally,theVRC mayrecommendthattherespondent’sdebarmentbepermanent; ● OtherSanctions:TheVRCmayrecommendothersanctionsthatitfindsappropriatetothecircumstancesathand, includingreimbursementorsubjectingfuturecontractstospecialconditions. InaccordancewiththeOIonVendorSanctions,aVendorReviewCommittee(VRC)wasestablishedasaninternal administrativebodytaskedwithmakingrecommendationstotheDirector,IPSregardingpossiblesanctionsagainst vendorsthathavebeenfoundtohaveengagedorattemptedtoengageinproscribedpracticeswithinthecontextof UNOPSprocurement,grantsorpartnershiparrangements.(lnaddition,theVRCmakesrecommendationstotheDirector IPS,ondecisionstosuspendavendorfurthertotheprovisionsintheOIProcurementProcedures,andProcurement Manual,section3 .3(e)andsection3 .4.) UNOPSpersonnelshallreport allegationsorconcernsregardingthepossibleinvolvementofavendorinanyproscribed practicesthroughtheSpeakUpwebsiteortheIAIGhotline(email:investigations@unops.org) P rocurementManual,R evision7 22 1.5.4.3 Supplierconflictofinterest UNOPSrequiresthatasupplierparticipatinginaprocurementprocessshallnothaveaconflictofinterest,soastoavoid anydistortionofcompetitionandtoensurefairnessoftheprocess. Asuppliershallbeconsideredtohaveaconflictofinterestinaprocurementprocessincluding,butnotlimitedtothe followinginstances: ● Asupplier(includingitspersonnel)hasaclosebusinessorfamilyrelationshipwithUNOPSpersonnelorwith personneloftheUNOPSpartnerwhoengagedUNOPSandwho:(i)aredirectlyorindirectlyinvolvedinthe preparationofthebiddingdocumentsorspecificationsofthecontract,and/orthebidevaluationprocessof suchcontract;or(ii)wouldbeinvolvedintheimplementationorsupervisionofsuchcontract; ● Asupplierisassociated,orhasbeenassociatedinthepast,directlyorindirectly,withafirmoranyofits affiliateswhichhavebeenengagedbyUNOPStoprovideconsultingservicesforthepreparationofthedesign, specifications,andotherdocumentstobeusedfortheprocurementofthegoods,servicesorworksrequiredin thepresentprocurementprocess; ● Asupplierhasaninterestinothersuppliersbiddingforthesameprocurementactivity,includingwhenthey havecommonownershipand/ormanagement.Suppliersshallnotsubmitmorethanonebid,exceptfor alternativeoffers,ifpermitted.Thiswillresultinthedisqualificationofallbidsinwhichthesupplierisinvolved. Thisincludessituationswhereafirmisthemainsupplierinonebidandasub-contractoronanother;however, thisdoesnotlimittheinclusionofafirmasasub-contractorinmorethanonebid.Inthecaseofprocurement processeswithlots,thisprovisionshallapplyonalotbylotbasis; ● Asupplierdoesnotcomplywithanyotherconflictofinterestsituationrelevanttothespecificprocurement processasspecifiedinthesolicitationdocument. Suppliersmustdiscloseanyactualorpotentialconflictofinterestintheirbidsubmissionsandtheyshallbedeemed ineligibleforthatprocurementprocess(refertosection3 .3Vendorineligibility)unlesstheconflictofinterestisresolved inamanneracceptabletoUNOPS.SuchadecisionshallbemadebytheDirector,PGuponconsultationwiththebusiness unitmanagingtheprocurementactivityand,ifnecessary,theEthicsandComplianceOfficeandtheGeneralCounsel. Failuretodiscloseanyactualorpotentialconflictofinterestmayleadtothesupplierbeingsanctionedfurthertosection 1.5.4.2Proscribedpracticesbysuppliersandvendorsanctions. Chapterr esources UNOPSpolicies Otheruseful resources ExecutiveDirectorPrinciples EODLegislativeFramework EODFinancialRegulationsandRules ODProcurementFramework ODHumanResources,EthicsandCulture OIProcurementProcedures OIVendorSanctions OIProceduresfortheAcceptanceandManagementofProBonoGoodsorServices OIProtectionagainstretaliationforreportingmisconductandforcooperatingwithduly authorizedauditsorinvestigationsorotherfact-findingactivities OIFinancialDisclosureandConflictofInterestStatements OIProhibitionofacceptinggifts,honours,decorations,favoursornon-UNremunerationor benefitsfromgovernmentalandnon-governmentalsources OIOutsideActivities OIPolicytoAddressFraudandCorruption OIInvestigationsandMeasuresRelatingtoMisconductAllegationsAgainstUNOPS Personnel PQMS:Managevendorsanctions CharteroftheUnitedNations UNOPSSpeakUpwebsite StaffRegulationsandRulesoftheUnitedNations ICSCStandardsofConductfortheInternationalCivilService UnitedNationsSupplierCodeofConduct UnitedNationsGlobalCompact UNOPSlistofsanctionedvendors Intranetsite:UNOPSEthicsandComplianceOffice Intranetsite:Authoritativeinterpretationsinprocurementpolicy Intranetsite:UNOPSIAIG Intranetsite:DRiVEprogramme P rocurementManual,R evision7 23 2 Organizationofprocurement 2.1 Overviewo ft hep rocurementp rocess 2.1.1 Definitionofprocurement ProcurementisdefinedinUNOPSFRR1.02astheacquisitionofproperty,plantand/orequipment,goods,worksor servicesthroughpurchase,hire,lease,rentalorexchangefromanysourceotherthanUNsystemorganizations. Inparticular,pertheOIUNOPSWorksContracts,worksrefertoallactivitiesassociatedwiththeconstruction, reconstruction,demolition,repairorrenovationofinfrastructureoractivitiessuchassitepreparation,excavation, erection,building,installationofequipmentormaterials,decorationandfinishing,aswellasservicesincidentalto constructionsuchasexploratorydrilling,mapping,satellitephotography,seismicinvestigationsandservicesprovided underaConsultantServicesContractforWorksincluding:design,constructionsupervision,andothertechnicalservices suchasgeotechnicalinvestigation,topographicalsurvey,specialisedstructuralanalysis,and feasibilitystudies.Tobe notedthatwhilemostoftheprocurementproceduresarethesamefortheprocurementofgoods,servicesandworks, therearespecificprocedures,solicitationdocumentsandcontractsforworksthatshallbeused.Thesearehighlightedas appropriatethroughoutthemanual.Shouldaprocurementofficialhaveanydoubtonwhethertouse solicitation/contracttemplatesforgoods/servicesorforworks,thesemustberaisedtoPGandtheInfrastructureand ProjectManagementGroup(IPMG)priortostartingtheprocurementprocess. Sustainableprocurementisdefinedasthosepracticesthatintegraterequirements,specificationsandcriteriathatare compatibleandinfavouroftheprotectionoftheenvironment,ofsocialprogressandinsupportofeconomic development,namelybyseekingresourceefficiency,improvingthequalityofproductsandservicesandultimately optimizingcosts2.PleaserefertoA nnex1:SustainableProcurementFrameworkformoredetailsonsustainable procurementincludingprovisionsforitsimplementation.Additionalguidancehasbeenembeddedthroughoutthe manualwhererelevant. Forthepurposeofthismanual,andunlessspecificallymentioned,theterm‘procurement’islimitedtocommercial activitiescontractedfromavendoranddoesnotincludethefollowingwhicharesubjecttootherUNOPSlegislative instruments: ● Selectionandadministrationofindividualcontractors:TheIndividualContractorAgreement(ICA)isaUNOPSlegal instrumentusedtoengagetheservicesofindividualswhoarenotstaff.RefertotheIndividualContractor Agreementpoliciesandprocedures,whicharemanagedbythePeopleandChangeGroup(PCG).Note:theonly exceptiontocontractingindividualsthroughtheproceduressetforthinthisProcurementManualiswhen purchasingorleasingrealestatepropertyandanyothersituationsmustbeconsultedwithPG; ● Probonogoodsandservices.P robonogoodsorservicesrefertogoodsorservicesthatareprovidedatnocostto UNOPSbyanentity.Theacceptanceandmanagementofprobonogoodsorservicesshallnotbeconsideredas ● procurementandaregovernedbytheOIProceduresfortheAcceptanceandManagementofProBonoGoods orServices.However,ifaregularprocurementactivitypartiallycontainsprobonogoodsorservices,theentire processshallbegovernedbytheOIProcurementProceduresandthisProcurementManual. ● Grants:Agreementssignedwithgrantees,normallythroughaGrantSupportAgreement.Grantsupportis definedintheUNOPSFRRas“aprojectactivitywhichisoutsidetheframeworkofprocurementactivities,andis undertakenbywayofgrants,creditsorloanscarriedoutthroughanimplementingpartner“.A granteewilloften beanon-governmental,community-basedorgrass-rootsorganization,andmayalsoincludeotherentities,such ascommunitygroups,researchinstitutions,non-governmentalorganizations,indigenousgroups,charitable organizations,foundationsandindividuals,aswellasgovernmentsandotherUNentities.RefertotheOIGrant Support,issuedbyIPMGfordetailsandconsultIPASPMIforadviseifneeded; ● Inter-agencyagreements:arrangementsinvolvingthetransferorreceiptoffundstoorfromaUNagencyforthe implementationofactivities.Refertosections1 4.1.4and1 4.1.5andtheOIGrantSupportfordetails. ● Partnerships:Inordertofulfillitsmandate,UNOPSentersintoagreementswithlegally-establishedentitiesboth toengageinitsactivitiesaswellastodeliverthem.ApartnermaybeafundingsourceforaUNOPSprojector 2 SustainableProcurementStatement,adoptedbytheHLCMProcurementNetworkatitsmeetinginVienna,February 2009 ProcurementManual,R evision7 25 activity,arecipientofUNOPSproject/activityassistance,oranentitythatcollaborateswithUNOPStowards futureorongoingactivities/projects.UNOPSpartnerswiththeUnitedNationssystemoforganizations, internationalandregionalfinancialinstitutions,intergovernmentalorganizations,governments,includingatthe nationalandsub-nationallevels,andtheprivatesector.Engagementswithpartnerstypicallyinclude:framework agreements,engagementagreements,collaborativeagreements,teamingorjointproposalagreements,etc. RefertotheODManagementofUNOPSPartnersandResultingAgreementsandtheOIAcceptanceof Framework,CollaborativeandTeamingAgreements,issuedbyPartnershipsandLiaisonsGroup(PLG)fordetails. 2.1.2 Outlineoftheprocurementprocess ThestandardUNOPSprocurementprocessconsistsoftenstepsthatcanbecategorizedinthreegroups;pre-purchasing, purchasingandpost-purchasing. Eachstepiscoveredindetailinthismanual,inchapters4to13,asperstructureinsection1 .1.3. 2.2 Responsibilitieso fo rganizationalu nitsa ndk eyr olesi np rocurement processes TheODonProcurementFrameworkidentifiesthefollowingkeyorganizationalunitsandroles: ● ExecutiveChiefProcurementOfficer(ECPO)–OveralloversightofUNOPSprocurementactivitieshasbeendelegated bytheExecutiveDirectortotheECPO..TheECPOhas inturnfurtherdelegatedpartofthisauthoritytothe Director,IPSandtotheDirector,PGltoensureefficacyandefficiencyofUNOPSprocurementactivities; ● Director,ImplementationPracticesandStandards(IPS)-s hallberesponsibleto: ○ Makedecisionsonvendorsanctionsandvendorsuspensions,furthertotherecommendationsofthe VendorReviewCommittee(VRC),assetforthrespectivelyintheOIVendorSanctions,theOI ProcurementProceduresandProcurementManual,sections1 .5.4.2and3 .3.(e); ○ Makedecisionsonbidprotests,assetforthintheOIProcurementProceduresandProcurement Manual,section1 0.2.3. ● ProcurementGroup(PG)–undertheauthorityofitsDirector,andthegeneralsupervisionoftheDirector,IPSshall beresponsibleto: ○ Articulatestrategy,policypositionsandinnovativesolutionsforprocurementatUNOPS; ○ Enabletheorganization’sprocurementinatransparent,accountableandefficientmannerinorderto executetheorganization’sbusinessstrategy; ○ Establishandmaintaininstructions,procedures,processes,controlmechanisms,andsupporting guidanceonprocurementactivities,includingbyissuingandmaintainingtheUNOPSProcurement Manual; ○ Ensurethattheaboveinstructions,processesandtoolsarebeingcompliedwithbytheunits responsibleforimplementationofUNOPSoperations,achievetheintendedoutcomes,andifnot, assesswhyandmakeanyrequiredchanges; ○ EnabletheoperationalizationandmanagerialoversightofUNOPSprocurementactivitiesthrough appropriatesystemsandreports; ○ Supportintheidentificationanddevelopmentofopportunitiesfortheprovisionofprocurement servicesforpartnersandclients,andensureappropriatemodalitiesforservicedelivery; P rocurementManual,R evision7 26 ○ Strengthentheknowledge,skillsandcareerdevelopmentofprocurementpractitioners,including throughsettingstandardsforinternalandexternalcertification; ○ Provideguidanceonskills,educationandexperienceforpersonnelprofilestofacilitaterecruitmentand rosteringofprocurementprofiles; ○ MaintainthelistofUNOPSpersonnelholdingadelegationofauthority(DOA)inprocurement. ○ Establishmechanismstoaddressbidprotestsreceivedfromvendors; ○ Establishtherequirementsforvendorregistrationandforbackgroundchecks/duediligence; ○ SaveasmaybeprovidedotherwisebytheDirectorIPSforparticularsituations,hostthesecretariatof theVendorReviewCommittee(VRC),furthertotheprovisionsoftheOIonVendorSanctionsandtheOI ProcurementProcedures; ○ Designatepersonnelasprocurementreviewers. ProcurementAuthority–TheECPOshalldesignate,foreachbusinessunit,oneormorepersonnelascommitting ● officer(s)forprocurementactivities,andshallestablishtheauthorityandresponsibilityofthosecommitting officers.See2 .5Procurementauthoritybelowforfurtherdetails. ContractsandPropertyCommittees(CPC)–FurthertoFin.Rule117.01(c),theExecutiveDirectorestablishedthe ● HeadquartersContractsandPropertyCommittee(HQCPC)torenderwrittenadvicetotheECPOwithrespectto procurementandotheractivities,aswellasdelegatedtheauthoritytotheECPOtoestablishLocalContractsand PropertyCommittees(LCPCs)inregionalofficestorenderwrittenadvicetotheRegionalDirector(s).Referto chapter9forfurtherdetailsonCPC,includingscopeofreviewandmonetarythresholds. Inadditiontotheabove,thefollowingunitsandrolesareimportantinconductingprocurementprocesses: ● IntegratedPracticeAdviceandSupport(IPAS)– undertheSharedServiceCentre(SSC),itw asestablishedforthe purposeofservingtheoperationsoftheentitiesunderitscoverage,primarilywithadviceandsolutionsto everydayimplementationchallenges.Theunitalsoactsasamechanismforidentifyingareaswithin managementanddeliverypracticeswherepolicyandprocessenhancementscouldbeintroducedtomeet implementationneeds.IPASdeliverssupportandadviceinthefollowingmanagementanddeliverypractices: finance,humanresources,legal,procurement,administration,projectmanagementandinfrastructure.TheIPAS procurementt eamworksinclosecollaborationwithPGonpolicydevelopmentandprovidessupportandadvice toUNOPSpersonnelonprocurementmatters; ● UNWebBuyPlus-u ndertheSharedServiceCentre(SSC),isUNOPSglobale-Commercesolutionfortheaidand developmentcommunity.ItgivesUNOPSofficesandourpartnersaccesstoacatalogueofproductsestablished throughLongTermAgreementswithsuppliers; ● InfrastructureandProjectManagementGroup(IPMG)– Inchargeofmanagingprojectmanagementand infrastructurestandards,includingthoseonengagementacceptance,grantssupport,workscontracts,and designreview; ● EthicsandComplianceOffice-r efertosection1 .5.1.6; ● Projectmanager/Requisitioner–see2 .3Projectmanager/Requisitionerbelow; ● Procurementofficial–see2 .4Procurementofficialb elow; ● Procurementreviewer–see2 .6Procurementreviewersbelow. 2.3 Projectm anager/Requisitioner Aprojectmanager(alsoreferredtoasrequisitionerinsomesectionsofthismanual)isthepersonthatinitiatesa purchaserequisition,i.e.arequestforgoods,worksorservices.Theyhaveprimaryresponsibilityformanagingproject resourcesandachievingprojectresults.InUNOPS,allexpendituresmustbemadeagainstavalidproject. Responsibilitiesofaprojectmanagerinaprocurementprocess(someofthesecanbedelegatedtootherproject personnelincludingidentifiedtechnicalcoordinators): ● Preparingtheprocurementplanoftheproject,ensuringthatproposedexpendituresareinaccordancewiththe purposeoftheproject; ● Draftingtherequirementsdefinitions; ● ApprovingrequisitionsinoneUNOPSandrequestsfornon-purchaseorderpayments; ● Evaluatingsubmissionsreceived,ifappointedtotheevaluationteam; ● Acceptinggoods,servicesorworksdeliveredbysuppliers,andcreatingpurchaseorderreceiptsinoneUNOPS; ● Leadingcontractmanagementdutiesincludingsupplierperformanceevaluation.Contractmanagementduties mayincludefurtherdutiesifactingastheEmployer’sRepresentativewithintheUNOPS ContractsforWorks contracts. P rocurementManual,R evision7 27 AllUNOPSprojectmanagersmustcompletethemandatorycoursesdesignedforthisroleintheUNOPSprocurement trainingstrategy,withinthespecifiedcompletiontime. 2.4 Procuremento fficial AprocurementofficialistheUNOPSpersonnelresponsibleforcarryingoutaprocurementprocess.Inlargebusiness units,procurementactivitiesareundertakenbyspecializedprocurementpersonnel,whileinsmallerofficesthesecanbe undertakenbyotherpersonnel,providedtheyhaverelevantknowledgeandexperience. Responsibilitiesofaprocurementofficialinaprocurementprocess: ● Definingprocurementstrategiesincollaborationwiththeprojectmanager,uponreviewoftheprocurement plan,ensuringtheycontainrelevantsustainabilityconsiderationsincompliancewithA nnex1:Sustainable ProcurementFramework,whererelevant; ● Reviewingtherequirementsdefinitionandensuringtheseareappropriatefromaprocurementperspective; ● Leadingthesourcingprocessandmarketresearch,ifapplicable; ● Preparingsolicitationdocumentsandmanagingthesolicitationprocess; ● Carryingoutandfacilitatingtheevaluationofsubmissionsifappointedtotheevaluationteam; ● PreparingtherecommendationforawardandsubmittingcasetoCPC,ifapplicable; ● EnteringandupdatingsupplierinformationinoneUNOPS; ● PreparingcontractsandcreatingpurchaseordersinoneUNOPS; ● PreparingrequestsforpaymentinoneUNOPSuponreceiptofappropriatedocumentation; ● Undertakingcontractmanagementduties,particularlyfromanadministrativepointofview,insupportofthe projectmanager/requisitioner. AllUNOPSprocurementofficials3 mustcompletethemandatorycoursesdesignedforthisroleintheUNOPS procurementtrainingstrategy,withinthespecifiedcompletiontime. 2.5 Procurementa uthority AccordingtoUNOPSFinancialRule117.01(c),“(a)theExecutiveChiefProcurementOfficer[…]shalldesignate,foreach businessunit,oneormorepersonnelascommittingofficer(s)forprocurementactivities,andshallestablishtheauthority andresponsibilityofthosecommittingofficers.”InaccordancewiththeFRR,committingofficersare,“personnelwhohave beendelegatedinwritingadefinedlevelofauthoritytocommitUNOPSfundsforspecifiedpurposesandhaveaccepted accountabilityforsame.”AllpersonnelreferredtoasPAatUNOPSmustbeinpossessionofawrittendelegationof authority(DOA)forprocurement.InthisProcurementManual,UNOPSpersonnelwhohavebeenformallydelegated authorityforprocurementandhavethusbeendesignatedtheroleofprocurementauthoritywillbereferredtoasa procurementauthorityorPAinterchangeably. AllUNOPSprocurementauthoritiesmustcompletethemandatorycoursesdesignedforthisroleintheUNOPS procurementtrainingstrategy,withinthespecifiedcompletiontime. 2.5.1 Responsibilitiesoftheprocurementauthority PAsmustexercisetheirdutiesandresponsibilitiesundertheirdesignatedDOAwithutmostcare,efficiency,impartiality andintegrityandtheyareprimarilyaccountableforensuringthatprocurementactivitiesundertheirresponsibilityare carriedoutincompliancewithrelevantpolicies. Inparticular,theyareresponsiblefor: 1. ApprovingprocurementactivitiescorrespondingtothedesignatedDOAlevel,asidentifiedintheMasterTableof AuthorityinProcurement(see2 .5.2Delegationofauthority(DOA)below),ensuring,priortoanycommitmentbeing made,that: ● TheprocurementactivitystrictlycomplieswiththeUNOPSFRR,theOIonProcurementProcedures,the ProcurementManualandotherrelevantUNOPSlegislativeinstruments;orwiththeprocurementproceduresof UNOPSpartnersorfundingsourceswhensuchprocedureshavebeenagreedtobyUNOPS; 3 ● Sufficientfundsareavailableforthecommitment; ● TheprocurementactivityisinthebestinterestofUNOPS. T h eterm“procurementofficial”inthecontextofthismanualisdifferentfromtheroleofthesamenameinoneUNOPS. P rocurementManual,R evision7 28 UndertakingothercontrolfunctionssetforthintheProcurementManual.Unlessacontrolfunctionislistedinthe 2. DOAtable,PAsmayexecuteanysuchfunctionirrespectiveoflevelofDOAandtheestimatedcontractvalue,e.g., shorteningofsolicitationtimeperiods,approvalofevaluationteam,ordesignationofbidopeningpanel; 3. ProvidingreportsinaccordancewiththeirDOAsandasstipulatedintheProcurementManual; 4. BetheEmployerwithintheUNOPSContractsforWorks. 2.5.2 Delegationofauthority(DOA) AspertheFRRandODontheProcurementFramework,thePAshallbedesignatedbytheECPOortheDirector,PGupon delegationofauthorityfromtheECPO.TheDOAisdelegatedtoindividuals,nottofunctionsanditisassignedforspecific UNOPSprojectsorbusinessunits.Therefore,allindividualsinanactingcapacity(e.g.Officer-in-Charge(OIC))mustbe grantedproperDOAinordertobeabletoexercisethisauthorityuntiltheofficialincumbentresumestheirfunction.DOA mayonlybesub-delegatedifauthorizedintheDOAletter. Table1reflectstheMasterTableofAuthorityinProcurement,whichsetsforththelevelsofdelegatedauthorityin procurementandtheapplicableconditions.Itisimportanttonotethatsomeoftheseactivitiesrequireeither pre-clearancebyaprocurementreviewerbeforethePA’sdecision(see2 .6ProcurementReviewersintheprocurement manual),orelsereviewbyaCPC(see9 .4ScopeofreviewofCPC). Table1|Levels ofdelegatedauthority Activity12 Approveshortlists,RFIs,requestsforEOI,pre-qualificationand solicitationdocuments,includingamendmentsthereof Level1 US$ Level2 US$ Level3 US$ Unlimited Unlimited Unlimited Level4 US$ Unlimited Award3 contractsfurthertotheuseofformalmethodsof solicitation 50,000 250,000 500,000 1,000,000 50,000 250,000 500,000 1,000,0006 50,000 50,000 250,000 250,000 50,000 500,000 Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Awardcontractsfurthertopre-selection4 Awardcall-offordersagainstLTAs Awardcall-offorderamendmentsagainstLTAs Awardcontractsthroughanexceptiontotheuseofformal methodsofsolicitation5,otherthanpre-selection Awardcontractamendments,notincludingcall-offorders againstLTAsnorthesituationswithinapre-awarded contingencyindicatedbelow Approvevariationsandclaimsforworkscontractsor amendmentsforgoodsandserviceswithinpre-awarded contingency Signawardedcontracts,awardedLTAs,awardedcall-offorders, andawardedamendments Signcontractspursuanttonoobjectionmechanismfrom internationalfinancialinstitutions(e.g.WorldBank)andUN organizations Approveretroactiveorpost-factocases None None/50,0007 250,000 250,000 1 Allvaluesdisplayedareupto,butnotincluding,theamountsindicatedforeachlevelandexclusiveoftaxesandduties. 2 Someoftheseactivitiesrequireeitherpre-clearancebyaprocurementreviewerbeforethePA’sdecision(see2 .6 ProcurementReviewersintheprocurementmanual),orelsereviewbyaCPC(see9 .4ScopeofreviewofCPC). P rocurementManual,R evision7 29 AwardisasperUNOPSFRR,theauthorizationgivenbyauthorizedpersonneltoestablishacommitment.Inthiscontext, 3 itincludestheactivitiesbywhichthePAauthorizesissuanceofcontracts,LTAs,call-offorders,oramendmentsthereof. TherequestforawardshallbesubmittedtothePAwiththeappropriatelevelofDOAfortheirreviewandawardof contract. PleaseconsulttheOIonAcceptanceofEngagementAgreementsforparticularprovisionsregardingpre-selection. 4 5 DOAholdersundertheIndividualContractorAgreement(ICA)modalitycannotawardacontractonthebasisofa broadly-definedexceptiontoaformalmethodofsolicitation,i.e.FRR118.05(a)(vi),(viii),(ix)and(x). Awardsofcall-offordersoramendmentsagainstLTAsequaloraboveUSD1,000,000tobesubmittedtotheECPOor 6 Director,SSC,withoutpriorreviewofaCPC. 7 RegionalDirectorsorDeputyRegionalDirectorsandHQDirectorsaretheonlypersonsauthorizedtoapprove retroactiveorpost-factocasesforamountsofuptoUSD50,000.Retroactiveorpost-factocasesrelatedtocall-offorders againstLTAsequaloraboveUSD50,000canonlybeapprovedbytheDirector,SSC. 2.5.2.1 Cumulativeamounts Foracontractorseriesofcontracts,includingamendmentsthereof,awardedtothesamevendorforthesameprojector purposeinthelast12months,thecumulativeamountmustbeconsideredwhendeterminingthelevelofDOArequired forclearance. Inthiscontext,‘sameproject’meanssameoneUNOPSproject;‘samepurpose’iswhentheawardofacontractorseriesof contractstothesamevendor,includingamendmentsandvariationsorawardedclaimsforworkscontractsthereof, resultsfromasinglesolicitationprocess.Therefore,theamountofanycontractorseriesofcontracts,purchaseorder,or amendmentsandvariationsorawardedclaimsforworkscontractsresultingfromthesamesolicitationprocessarefor thesamepurposeregardlessoftheproject(s),orofthebusinessunit(s),andmustbeaccumulatedforthepurposeof determiningtherelevantPA. Importantnoteswhendeterminingcumulativeamounts: ● Theamountsofcontractsfurthertotheuseofformalmethodsofsolicitationshallbeaggregatedseparatelyto thosefurthertotheuseofexceptionstotheuseofformalmethodsofsolicitation. ● Postfacto,retroactiveandamendmentcaseshavenotimelimittotheaccumulation. ● Whenanawardhasbeenapprovedwithcontingency(seesection1 0.1.1),onlythecontractamount(without contingency)shallbetakenintoaccount,unlesspartofthecontingencysumhasbeenusedinwhichcaseitshall alsobecomputed. ● WhenaBlanketPurchaseAgreement(BPA)hasbeenestablished(seesection1 1.5),onlythecontractedamount throughpurchaseordersagainsttheBPAshallbetakenintoaccount. ● Forcall-offordersagainstLTAsaswellastheiramendments(seesection1 1.4.6),thecumulativeamount principledoesnotapply,i.e.theyareapprovedonthebasisoftheirindividualamountbyaPAwiththeright levelofDOAasperTable1above. 2.5.2.2 LTAsandDOA Allnewlong-termagreements(LTAs)regardlessoftheirvaluemustbereviewedbyHQCPCandbeawardedbytheECPO, withtheexceptionofvalidLTAs,whichhavebeenestablishedbyotherUnitedNationsOrganizationsfurthertothe provisionsofchapter1 4Cooperation.ThisisbecauseeachLTAisestablishedpursuanttoasinglesolicitationexercise, butislikelytoencompassamultitudeofcall-offordersoveritsduration.Allcall-offordersagainstasingleLTAwillbe issuedforthesamepurpose.Consideringthatanybusinessunitcanissuecall-offordersagainstestablishedinternational LTAs,thereistheinherentriskthattheaggregateamountofcall-offordersforthesamepurposemayexceedthe thresholdforCPCreviewandthecorrespondingDOAlevelforawardofcontracts.Topre-emptthisscenario,without exception,allLTAsrequirereviewbytheHQCPC,irrespectiveofprojectedtotalvalueandrequirementcomplexity. 2.5.2.3 IncreasedDOAandotherspecialmeasures InordertoincreasetheefficiencyandeffectivenessofprocurementoperationsinlinewiththeGRC’sprincipled performanceapproach,theECPOandtheDirectorofImplementationPracticesandStandards(IPS),mayapprovethat certainUNOPSprojectsorbusinessunitsaregrantedoneorvariousofthefollowingspecialmeasuresduringaspecific periodoftime: ● IncreasedthresholdsforDelegationofAuthorityinprocurement(DOA); ● IncreasedthresholdsforreviewbyContractsandPropertyCommittees(CPC); P rocurementManual,R evision7 30 ● IncreasedthresholdfortheusageoftheRequestforQuotation(RFQ)solicitationmethod; ● OtherspecialmeasuresasapprovedbytheECPOandtheDirector,IPS. Intheeventthatspecialmeasuresaregranted,accountabilitytoensurecomplianceoftheprocurementactivitiesto relevantUNOPSprocurementpoliciesandproceduresshallremainwiththeProcurementAuthoritywithresponsibilityin suchprocurementactivities. ThepotentialadoptionofspecialmeasuresshallbesubjecttoapriorassessmentledbytheProcurementGroup,with supportfromotherkeyunitsincludingIPASandHQCPC,andshallbemonitoredthroughouttheirimplementationto identifylessonslearnedandtheirpotentialmainstreamingintoregularprocurementproceduresinthefuture. 2.6 Procurementr eviewers Procurementreviewers4 aredesignatedbytheDirector,PGtoundertakethefollowingduties: 1. Pre-clearanceofthefollowingdocumentspriortotheapprovalofthePA:requestsforinformation(RFI), requestsforexpressionofinterest(EOI),invitationsforpre-qualification,shortlists,andsolicitationdocuments underformalmethodsofsolicitation(ITBandRFP)includingamendmentsthereof; 2. Pre-clearanceofsubmissionsforreviewandaward: a) ContractsandPropertyCommittee(CPC)submissionsforclearancebytheclearingauthority.See9 .4 ScopeofreviewofCPCf ormoreinformationonthresholds.Note:scopeofpre-clearanceinthiscaseis limitedtoensuringthatthesubmissionisclear,complete,doesnotcontainanyobviouserrorsorany contradictoryinformation,persection9 .5; b) SubmissionsbelowCPCthresholdsforawardofcontractsbythePAdirectly,includingawardsfurther totheuseofformalmethodsofsolicitationandpre-selectionequaltooraboveUSD50,000,awards belowUSD50,000iffurthertoexceptionstotheuseofformalmethodsofsolicitation(exceptfor awardsunderexceptiongroundFRR118.05(a)(i)asdefinedinsection6 .8.1),amendments,post-facto andretro-active. 3. Ensurethatprocurementactionspre-clearedupholdtheUNOPSprocurementprinciplesandhigheststandards ofintegrity,includingthatappropriatevendorbackgroundcheckshavebeencarriedoutpriortoaward; 4. Provideadvicetotheheadsofbusinessunitsonprocurementproceduresandappointmentofindividualsfor receivingofoffers,bidopeningandevaluationteamcomposition.Instructtheappointedindividualson importanceofconfidentialityandintegrity; 5. Providegeneralprocurementadvice,activelycontributetoknowledgemanagementandsharing,andserveas mentortoprocurementpractitionersintheirbusinessunitsandregion; 6. ProvidecommentstoCPCobservationsrelatedtothecasessubmittedbytheirbusinessunits; 7. SupportPGinthecommunicationandrollouttotheirbusinessunitsandregionsofnewandrevised procurementprocedures,templates,systems,aswellasintheprogressiveadoptionoftheSustainable ProcurementFramework. Notes: ● IfthePAisnotaprocurementreviewer,she/hecannotauthorize,signorapprovethoseprocurementactivities thatrequirepre-clearancebeforesuchpre-clearanceisprovided.Whenevertheprocurementreviewerrejectsa pre-clearancerequestforawardofcontractandthePAisoftheopinionthatawardshouldberecommended, thePAshallrequestCPCreviewandrecommendationforcontractawardwithouttherequiredpre-clearanceby aprocurementreviewer.Instead,thePAwillbothpre-clearandclearanysuchrequestforawardofcontractand shallexplaininwritingaspartoftheirsubmissiontotheCPCtheabsenceoftheprocurementreviewer’s pre-clearance; ● Forprocurementactivitiesotherthanawardofcontracts,whenevertheprocurementreviewerrefusesto providepre-clearanceandthePAisoftheopinionthatapprovalshallbeprovided,thePAshallconsultwiththe Director,PG,whowillmakethefinalpre-clearancedecision. CurrentlistsofprocurementreviewersaremaintainedontheProcurementGroup’sintranetsitealongwithinformation onthenominationprocess. AllUNOPSprocurementreviewersmustcompletethemandatorycoursesdesignedforthisroleintheUNOPS procurementtrainingstrategy,withinthespecifiedcompletiontime. 4 Thisrolewasformerlytermed‘ProcurementAdvisor’. P rocurementManual,R evision7 31 2.7 Accountability AllUNOPSpersonnelareaccountabletotheEDfortheregularityofactionsundertakenbytheminthecourseofofficial duties.UNOPSpersonnelwhotakeanyactionthatiscontrarytotheFRR,ortootherrelevantlegislativeinstruments,may beheldpersonallyresponsibleandfinanciallyliablefortheconsequencesofsuchaction(Fin.Rule103.2). AsUNOPSutilizespublicfundsintheprocurementprocess,duecaremustbetakentoensuretheseareutilizedsolelyfor theirintendeduse.IndividualsholdingaDOAmustbeparticularlycarefultoensuretheiractions,orthoseundertakenby personsundertheirsupervision,areincompliancewiththeFRRsandotherrelevantlegislativeinstruments. 2.8 Segregationo fd uties Segregationofdutiesisaninternalcontrolmechanismusedtoassurethatnosingleindividualororganizationalunitis givenresponsibilityformorethanonerelatedfunction.TherespectiveprocuringunitwithinUNOPSshallbeorganized maintainingasegregationofresponsibilitiesforkeystepsoftheprocurementprocessandincompliancewiththeOD InternalControlFramework. Therearetwoareaswheresegregationofdutiesareappliedinaprocurementprocess: 1)PurchasingcycleintheERPsystem(oneUNOPS) PersonnelaregrantedprofilesinoneUNOPSconsistentwiththeirrolesandthefollowingsegregationofdutiesmeasures areenforcedbythesystem: ● Personnelthatcreatepurchaseorders,cannotapprovethem; ● Personnelthatapprovepurchaseorders,cannotapprovefinancevouchers; ● Personnelthatcreateormodifysuppliers,cannotapprovethem.Therighttoapprovenewsuppliersinthe systemisseparatedfromtheprocurementfunctionandperformedbytheUNOPSBangkokSharedService Centre(BSSC); ● AnyjustifiedcombinationofrolesmustbeapprovedbytheDirectororHeadofSupportofthebusinessunit. 2)ProcurementprocessstepsoutsidetheERPsystem Thefollowingsegregationofdutiesapply: ● Openingofoffersforformalsolicitationexercisesmustincludeatleastonepersonnelthathasnoinvolvement inthesubsequentstagesoftheprocurementprocess,exceptwhenundertheprovisionsofsection7 .4.1; ● Evaluationteamisformedaspersection8 .2; ● ThePAshallnotawardcontractsorpurchaseordersoramendmentstheretoininstanceswherethePAhas directlyandpersonallyconductedtheprocurementprocess(e.g.ifthePAhasbeenpartoftheevaluationteam). Insuchcases,allcontractdocuments,purchaseorders,oramendmentsthereto,mustbereferredtoanotherPA withavalidDOAforthatprojectandtherightlevelofauthority.Notwithstandingtheabove,PAsmayexercise theremainingdelegatedauthorities(e.g.approveshortlists,signsolicitationdocuments)ininstanceswhere theyhaveundertakentheprocurementprocess. Forsomeprocuringunitsand,inparticular,smalloffices,itmightnotbepossibletoestablishtherequiredseparationof theaforementionedfunctions.AnydeviationmustbeproperlydocumentedonfileandapprovedbytheDirectororHead ofSupportServicesofsuchunit.Insuchcases,asaminimum,asegregationofthefunctionsmentionedmustbe establishedbyensuringthatevenwhenfunctionsareperformedbythesameindividual,theindividualisperformingthe tasksinthecapacityofvariousfunctions. Chapterr esources UNOPSpolicies EODOrganizationalPrinciplesandGovernanceModel EOIDelegationofAuthorityandAccountabilityFramework ODProcurementFramework ODHumanResources,EthicsandCulture ODManagementofUNOPSPartnersandResultingAgreements ODInternalControlFramework OIProceduresfortheAcceptanceandManagementofProBonoGoodsorServices OIGrantSupport OIAcceptanceofFramework,CollaborativeandTeamingAgreements OIAcceptanceofEngagementAgreements OIUNOPSWorksContracts P rocurementManual,R evision7 32 Annex1:SustainableProcurementFramework Otheruseful resources UNWebBuyPlus Intranetsite:ProcurementGroup Intranetsite:IPAS Intranetsite:HeadquartersContractsandPropertyCommittee Intranetsite:Delegationsofauthority Intranetsite:Procurementreviewers Intranetsite:UNOPSProcurementtrainingstrategy P rocurementManual,R evision7 33 3 Supplierregistrationandmanagement Asupplierorvendorisanentitythatpotentiallyoractuallyprovidesgoodsorotherproducts(includingintellectual property),servicesand/orworkstotheorganization.Forthepurposeofthismanual,thetermssupplierandvendorare consideredequivalentandusedinterchangeably. UNOPSmaintainstwovendordatabases: ● UnitedNationsGlobalMarketplace(UNGM,w ww.ungm.org)whichincludesvendorsthatareinterestedindoing businesswithUNOPS; ● UNOPSERPsystem(oneUNOPS)whichincludesvendorsthathavebeencontractedbyUNOPSinthepast,i.e.that havereceivedUNOPSpurchaseorderorhavebeenpaidthroughanon-POvoucher. InordertomaximizeeconomyandefficiencyUNOPSshallcontinuallystrivetoidentifynewtechnicallyandfinancially soundsuppliers.Inparticular,UNOPSshallactivelyworktoincreaseitssourcesofsupplyfromdevelopingcountriesand fromcountrieswitheconomiesintransition. InordertoenhancetheefficiencyandtransparencyofUNOPSprocurementactions,procurementofficialsmaykeepa rosterofpotentialsupplierswhocouldbeinvitedtocompeteinfuturetenders.UNGMandlocaldatabasescanbeused tocapturedataonlocalandcorporatesuppliers.Ongoingeffortsshallbemadetobroadenthesupplierrostersby identifyingnewsuppliersofgoods,servicesorworksofinteresttoUNOPSthrough,amongotherthings,regularmarket researchexercises(see5 .2Marketresearch). 3.1 Supplierr egistration RegistrationinUNGM TheUNGMistheprocurementportaloftheUnitedNationsSystem.ItbringstogetherUnitedNationsprocurementstaff andthesuppliercommunity.TheUNGMactsasasinglewindowthroughwhichpotentialvendorsmayregisterwiththe organizationsoftheUnitedNationssystem,includingUNOPS. AllUNOPSpersonnelmayregisterasUNusersandhaveaccesstotheUNGMdatabaseofpotentialvendorsregistered withUnitedNationsagencies.AllUNOPSprocurementofficialsmusthaveanactiveUNGMregistrationandmustusethe UNGMtosupportalltheirprocurementexercises. TheUNGMprovidescurrentdataoncompaniesincludinggeneralcompanyinformation,contactdetails,previousUnited Nationsexperienceandperformance,andtherangeofproductsandservicesregisteredbyvendors.Inaddition,UNOPS usershaveaccesstoarepositoryofUNsystemwideLTAs.TheUNGMalsoallowsuserstosearchineligibilitylistsdrawn fromtheUnitedNationsIneligibilityList(UNIL),theWorldBankCorporateProcurementListingofNon-Responsible VendorsandWorldBankListingofIneligibleFirmsandIndividuals,andtheConsolidatedUnitedNationsSecurityCouncil SanctionsList. UNOPScontractsshallonlybeawardedtovendorsthatareregisteredwiththeUNGM,exceptfor: a)processesin advisoryservicesprojectswhereUNOPSdoesnotsignthecontractwiththevendor,b)contractawardsforvaluesunder $2,500.Intheeventofjointventuresorconsortia,atleasttheleadingentitymustberegisteredinUNGMandpreferably allothermemberstoo. Furthermore,forprocurementprocessescarriedoutthroughtheUNOPSeSourcingsystem(see6 .10E-tendering),itis mandatoryforvendorstoberegisteredonUNGMtoaccessthefulltenderdetails,requestclarificationsandsubmitan offer. VendorsapplyingtoberegisteredontheUNGMprocurementportalmustcompletetheprocessofself-registrationinthe portal,includingaconfirmationoftheiracknowledgementoftheUnitedNationsSupplierCodeofConduct,andtheir statusasawomen-ownedbusiness. TheUNGMhasimplementedanassistedvendorregistrationfunctionalitythatallowsUNOPSbusinessunitstoaddlocal supplierstotheUNGM.Anadditionalfunctionalityenablesthebulkuploadingofexistingrosters.Forfurtherinformation, trainingandinstructionsonhowtousethisfunctionality,pleasewritetor egistry@ungm.org. ProcurementManual,R evision7 3 5 RegistrationinERPsystem(oneUNOPS) IfthevendorisnotyetintheoneUNOPSvendordatabaseandistobecontractedbyUNOPS,theywillberequestedto completeasupplierform,includingtheirbankingdetails,inordertocreatethemasvendorsintheERPsystem.All vendorsareapprovedinoneUNOPSbytheUNOPSBangkokSharedServiceCentre(BSSC). 3.2 Supplierm anagement Beforeenteringintoacontractwithasupplier,UNOPSmustensurethatthesupplieriseligiblefortheawardofaUNOPS contractandhasthecapabilityandcapacitytoperformthecontractsatisfactorily.Thisisachievedby(a)ensuringthatthe vendoriseligible(see3 .3Vendorineligibility);and(b)assessingthequalification,technicalandfinancialcriteriaaspartof theevaluationprocess,andwhichmayincludeadditionalduediligenceorbackgroundchecks(see8 Evaluationof submissionsf ordetails). Topromoteeconomicalandefficientprocurement,theperformanceofcontractorsmustcontinuallybeevaluated throughoutthecontractmanagementphase.Furthermore,afterthevendorhasexecutedaUNOPScontract performanceevaluationiscarriedout.Seesection1 3.2.7Supplierperformanceevaluationformoredetails. 3.3 Vendori neligibility ItisinUNOPSinteresttofostercompetitionasmuchaspossibleinitsprocurementprocessesandthereforedeemsall vendorseligible5to beawardedacontract,unlesssuchsupplierisdeemedineligibleunderanyofthefollowingreasons: a) Thevendorisfromanationalityexcludedundertheprojectagreementtowhichtheprocurementprocess relates,assignedbetweenUNOPSanditsclient/partner.Avendorshallbedeemedtohavethenationalityofa countryifthevendorisacitizenorisconstituted,incorporated,orregisteredandoperatesinconformitywith theprovisionsofthelawsofthatcountry; b) Thevendorhasaconflictofinterest,asdefinedinsection1 .5.4.3; c) Thevendorisincludedinanyofthefollowingineligibilitylists: i. UnitedNationsIneligibilityList(UNIL)hostedbyUNGMthataggregatesinformationdisclosedbyUNOPS andotherparticipatingagencies.ThisincludestheUNOPSIneligibilityList,furthertoadebarmentfor engaginginproscribedpracticessubjecttotheOIVendorSanctionspertheprovisionsinsection1 .5.4.2; ii. ConsolidatedUnitedNationsSecurityCouncilSanctionsList,includingtheUNSecurityCouncilResolution 1267/1989list; iii. WorldBankCorporateProcurementListingofNon-ResponsibleVendorsandWorldBankListingof IneligibleFirmsandIndividuals. d) Thevendorisincludedinanineligibilitylistoftheclient/partner,ifsuchprovisionisincludedintheproject agreementsignedwithUNOPS; e) ThevendorisfullysuspendedfromdoingbusinesswithUNOPSforreasonsotherthanengaginginproscribed practicessubjecttotheOIVendorSanctions,includingbutnotlimitedto: i. WherethevendorhasshownsignificantorpersistentdeficienciesintheperformanceofapriorUNOPS contractwhichledtoearlyterminationofthecontract,applicationofdamagesorsimilaractions,as documentedthroughaSupplierPerformanceEvaluationpertheprovisionsofsection1 3.2.7; ii. Genuineconcernaboutthesupplier’sabilitytosatisfactorilyperformcontractualobligations,suchas, withoutlimitation,filingforbankruptcy,beingdeclaredinsolventorthecompanyisinorhasrecently beeninreceivership; iii. UponreceiptofanotificationbyaMemberState,orotherauthoritativesourcethatasupplierhasbeen chargedwithcommittingfraudoracriminaloffenceinthatcountry; iv. Ifacriminalconvictionorciviljudgmentoradministrativedeterminationhasbeenissuedagainsta supplierindicatingalackofbusinessintegrityorbusinesshonesty; v. Ifthevendorhasundertakenanyotheractionthatissoseriousorcompellinginnaturethatitcould resultinharmtoUNOPSreputationorimage; vi. IfUNOPShasadispute,claimorothercontentiousissuependingwithasupplier,wheretheGeneral Counselhasadvisedthatthiseithercompromisesorcallsintoquestiontheabilityofthatsupplierto performorwhereperformancewouldbeinconsistentwiththeeffectiveresolutionofanydispute; 5 Eligibilityisseparateanddistinctfrom‘qualified’andfrom‘compliant’inthecontextoftheevaluationofanofferin responsetoasolicitation.See8 Evaluationofsubmissions. P rocurementManual,R evision7 36 vii. IfothercompellinginformationavailabletoUNOPSindicatesthatavendorlacksbusinessintegrityor businesshonestyoritsabilitytosatisfactorilyperformacontractmaybecompromised. Decisionsfurthertosection3.3paragraphe)above,shallbemadebytheDirector,IPSbasedona recommendationbyaVendorReviewCommittee(VRC)appointedbyhim/herforthatpurpose,persection3 .4 below. Interimsuspension:Beforedecidingwhethertorecommendtheineligibilityorthefullsuspensionofavendorpursuant totheOIVendorSanctionsortheOIProcurementProceduresrespectively,theVRCmayrecommendtotheDirector,IPS theinterimsuspensionof avendorforthedurationofvendorreviewproceedings.Avendorthatissubjecttoaninterim suspensionshallnotbepreventedfromparticipatinginnewUNOPSactivitiesautomaticallyandshallnotbe automaticallyconsideredtobeineligible,butUNOPSunitsconsideringworkingwiththevendorshallfirstseekthe approvalfromtheDirectorIPSbeforedecidingtoawardanewcontracttothevendor. Whenavendorisaconsortium,allofitsmembersmustmeettheeligibilityrequirementsdescribedherein,andthesame appliestosub-contractors. Procurementpractitioners,includingbutnotlimitedtotheprocurementofficialmanagingtheprocurementprocess, mustensurethat(i)noentityorindividualfallingintocategories(a)to(e)above isinvitedtoapplyforUNOPSbusinessor isgrantedanaward,whetherdirectlyorasasub-contractorormemberofaconsortium,and(ii)thatnoentityor individualsubjecttoaninterimsuspensionisawardedanewcontractwithoutthepriorapprovaloftheDirector,IPS. 3.4 VendorR eviewC ommittee( VRC) TheVendorReviewCommittee(VRC)isaninternaladministrativebodytaskedwith: (i)makingrecommendationstotheDirector,IPSregardingpossiblesanctionsagainstVendorsthathavebeenfoundto haveengagedorattemptedtoengageinproscribedpractices,assetforthintheOIVendorSanctionsandthe ProcurementManual,section1 .5.4.2;and(ii)makingrecommendationstotheDirectorIPS,onrequeststofullysuspenda vendorfurthertotheprovisionsintheOIProcurementProcedures,andProcurementManual,section3 .3(e),asfurther describedinthissection3.4;and(iii)whencarryingouteitheroftheaboveroles,makingrecommendationstothe Director,IPSinrespectoftheinterimsuspensionofavendorforthedurationoftheVRCproceedings. 3.4.1Composition AVRCestablishedtoreviewrequestsundersection3.3(e)mayhaveadifferentChairpersonandmembershiptothe VRC(s)operatingundertheOIVendorSanctions. TheVRCshallbeformedbyatleastaChairpersonandtwomembers appointedbytheDirector,IPS.UNOPSpersonnelappointedasVRCmembersbytheDirector,IPSshallserveasVRC members,asneeded,concurrentlywiththeirexistingfunctions. VRCmembersshallhaveagoodknowledgeandunderstandinginUNOPSrulesandpractices,inparticularin procurement,andshallhavenoconflictofinterestsinrespectofthecase(s)beinganalysedbytheVRC. TheVRCwill makeitsrecommendationsbymajorityandtheChairpersonwillnothaveacastingvote. Ifnecessary,e.g.ifthevolumeofcasesisexpectedtobesignificantinagivenUNOPSprojectorregion,theDirector,IPS mayappointmorethanoneVRCandcorrespondingChairpersontomakerecommendationstohim/heronpossible suspensionsundersection3.3(e). 3.4.2Fullsuspension Asuspensionundersection3.3(e)aboveshallhavethefollowingeffects: ● ThevendorshallbesuspendedfromdoingbusinesswithUNOPSand,ifapplicable,shallberemovedfrom UNOPSvendordatabases(s). ● ThevendorwillbeineligiblefortheawardofaUNOPScontract forthedurationofthesuspension. ● Eligibilityisconsideredatthetimeofcontractaward.Thereforeavendorwhohasbeensuspendedunder section3 .3(e)isineligibleforanynewUNOPScontractawardforthedurationofthesuspension,includingin respectofatenderprocesswith aclosingdatewhichprecededthedecisiontosuspendthevendor. ● Thesection3 .3(e)suspensionextendsonlytoUNOPSprocesses.Itdoesnotmakeavendorineligibleforawards acrosstherestoftheUNsystembyitsinclusionintheUnitedNationsIneligibilityList(UNIL). ● TheDirectorIPSmay,afterconsultingECPO,decidethatitwouldbeappropriatetopublishonUNOPSwebsite informationregardingfullsuspensionsimposedundersection3.3(e).Anysuchpublicationmayberestrictedto certaincategoriesofvendorsorgroundsforthefullsuspension. P rocurementManual,R evision7 37 3.4.3Procedures AVRCestablishedtoreviewrequestsundersection3 .3(e)shalloperateperthefollowingprocedures: ● Anybusinessunitwhichconsidersthat avendorshouldbesuspendedundersection3 .3(e)shallmakearequest totheVRC,eachrequestmustbeclearedbytheheadofthebusinessunit; ● TheVRC’sdutiesinclude: ○ ReviewingallinformationanddocumentationavailabletotheVRC; ○ Requestinganyadditionalinformation(includingfromthevendor)oradviceitmaydeemnecessaryin ordertomakeitsrecommendationstotheDirectorIPS; ○ Considering whethertorecommendtotheDirector,IPS,theinterimsuspensionofavendorpending theconclusionoftheVRCproceedings,includingwhilstseekingadditionalinformationfrom avendor; ○ BasedonallinformationavailabletotheVRC,recommendingtotheDirectorIPSwhetheritwouldbein thebestinterestsofUNOPStoimposeafullsuspensionanditsduration; ○ AnalyzingandrecommendingtotheDirector,IPSwhethertoaccedeto arequestfromabusinessunit topermittheawardofacontractto avendorsubjecttoaninterimsuspension; ○ AnalyzingandrecommendingtotheDirector,IPSwhethertoaccedeto arequestfromabusinessunit toallowafullysuspendedvendortoparticipateinaUNOPSprocurementprocess; ○ AnalyzingandrecommendingtotheDirectorIPStherejectionoracceptanceofrehabilitationrequests (includingrequeststoliftaninterimsuspension); ● ○ ReportingonitsactivitiestotheDirectorIPS,atleastonceayear;and ○ Anyotherduties,consistentwithitsmandate,orasmayberequestedbytheDirectorIPS. ShouldUNOPSdecidetofullysuspendavendorfromdoingbusinesswithUNOPSforaspecificperiodoftime, undersection3 .3(e)above,thevendorshallbenotified,inwriting,includingdetailsandgroundsfortheimposed suspensionandtheprocedurestoseekrehabilitation,ifapplicable. ● RequestsforrehabilitationmaybemadebyavendortotheVRC,normallywhenatleasthalfofthesuspension periodhasexpired,provideditcandemonstratethatthegroundsstatedinthenotificationofsuspensionno longerexist. ● UNOPSdecisionsonvendorsuspensionsforreasonsotherthanproscribedpracticesshallbereflectedinternally intheoneUNOPSsupplierprofile,intheUNOPSClaimsLogandinUNGM,whererelevant. ● ShouldaUNOPSunitconsiderthatexigencyorothercircumstanceswarranttheparticipationofasuspended vendorinaUNOPSprocurementprocess,arequestforwaivermustbesubmittedtotheVRC,whichshallmake arecommendationtotheDirector,IPS. ● UnlessindicatedotherwisebytheVRCtoanindividualvendor:(i)allsubmissionsbyvendorstoandfromthe VRCshallbeinEnglish,and(ii)exhibitsandattachmentsmaybesubmittedintheiroriginallanguagebutmust beaccompaniedbyacertifiedtranslationintoEnglish.Exceptionally,theVRCmaytranslatecommunicationsto eitherFrenchorSpanishifrequestedbythevendor. 3.4.4Interimsuspension WhenitisdeemednecessarytoprotecttheinterestsofUNOPSbasedontheinformationavailabletotheVRC,the DirectorIPS,uponrequestfromtheChairpersonoftheVRCmaydecide,atanytimeduringtheproceedings,thata vendorshallbesubjecttoaninterimsuspensionforthedurationofvendorreviewproceedings.Thedecisiontosuspend avendorintheinterimshallbecommunicatedtothevendor. ShouldUNOPSdecideontheinterimsuspensionofavendorfromdoingbusinesswithUNOPSunderthissection3 .4,the vendorshallbenotified,inwriting,includingdetailsandgroundsfortheimposedsuspensionandtheprocedurestolift theinterimsuspension,ifapplicable.Thenotificationofinterimsuspensionmayalsoincludearequesttothevendorto provideadditionalinformationwithinaspecifiedtimeperiodforconsiderationbytheVRCinreachingitsconclusions. AvendorthatissubjecttoaninterimsuspensionshallnotbepreventedfromparticipatinginnewUNOPSactivities automatically,butUNOPSunitsconsideringworkingwiththevendorshallfirstseektheapprovalfromtheDirectorIPS beforedecidingtoawardanewcontracttothevendor. 3.4.5InformationanddocumentationinUNOPSpossession InformationanddocumentationinUNOPS’spossessionareprivilegedundertheGeneralConventiononthePrivileges andImmunitiesoftheUnitedNations,ofwhichUNOPSisanintegralpart. Asaresult,theVendor(s)shallnothavearight toanyotherinformationordocumentationinUNOPS’possessionthantheinformationanddocumentationprovidedby UNOPSvoluntarily.Inthisregard,theVRCmaydecidetowithholdanyinformationormaterialsinUNOPS’possession becausetheyareconfidential,sensitive,orbecausetheirdisclosurewouldbecontrarytotheinterestsofUNOPS. P rocurementManual,R evision7 38 Chapterr esources UNOPSpolicies Guidelines Templates Otheruseful resources OIVendorSanctions OIProcurementProcedures HowtocheckineligibilitylistsonUNGM OneUNOPSSupplierManagementGuideline SupplierRegistrationForm SupplierBankUpdateForm UNGM UNOPSlistofsanctionedvendors P rocurementManual,R evision7 39 4 Procurementstrategy,planningandrequirementsdefinition 4.1 Procurements trategy Developingastrategicapproachtoprocurementisakeyelementforsuccessfulacquisitionofgoods,servicesandworks andnecessaryfortimelyimplementationofprojectsoroperations.Itrequiresanunderstandingofthenatureofthe requirements,thecapacityofthecontractors,thecomplexityoftheoperatingenvironment,therisksinvolvedandthe availablecapacityofUNOPSresources.Thisalltakesprofessionaljudgementandthesefactorsmustbeunderstoodto enableaneffectiveprocurementprocess. UNOPSprojects,centresorhubswithaprocurementvolumeestimatedtoexceedUSD50Millioninayearshallpreparea procurementstrategydocumentwithinthefirstquarteroftheyear,preferablyusingthecorporatetemplateforthe same,tobeapprovedbythecorrespondingCountryorHubDirectorandbesharedwithPGandIPASProcurementfor informationpurposes. Procurementplanningistheprocessofschedulingidentifiedprocurementactivitiesperidentifiedprocurement strategies.Assuch,procurementstrategydevelopmentandprocurementplanningarecloselylinked. 4.2 Procurementp lanning Procurementplanningforanindividualprocurementactivityincludessettingupthetimelinesrequiredtoperformeach stepoftheprocurementprocesspertheidentifiedsolicitationmethod,contracttypeandtypeofcompetition. Advantagesofprocurementplanninginclude: ● Betterrequirementsdefinition,increasingtheprobabilityofreceivingstrongoffers,thus,facilitatingthe evaluationprocess,leadingtoappropriateproductsfulfillingtheneedsoftheclient,andeasiercontract management; ● Improvedsourcing,ensuringappropriatelyqualifiedsuppliersandanadequatenumberofsuppliers,leadingto increasingcompetition,andpotentially,strongeroffersatlowerprices; ● Lesswasteofresourcesonlastminuteactions; ● Earlyidentificationandmanagementofrisks; ● Reductionofdelaysandleadtimesduetotheabilitytoperforminadvanceandproactivelyconductanumberof procurementtasks; ● Betterplanningandmonitoringofprocurementactivities; ● Identificationofperiodsoftimeinwhichahighpercentageofprocurementactionsarerequired.This informationcanbeusefulinplanninganddistributingworkload; ● Earlyconsiderationoflogisticsaspectsandfactorsfortheprocurementofgoodsandequipment; ● Systematicandearlyinclusionofsustainabilityconsiderationsintoprocurementactivitiestobetterenable sustainabilityobjectivesoftheproject,andprioritizationofthemosteffectivesustainabilityinterventions, includingapplicabilityofatotalcostofownershipapproach. Inaddition,whenprocurementplanningisconsolidatedformorethanoneprocurementactivity(attheproject,business unitandcorporatelevels),thenotherstrategicinitiativescanbeputinplacethatcanleadtotheachievementof economiesofscaleandreductionsintransactioncosts,suchas: ● Consolidatingvariousprocurementactivitiesintoasingletender; ● Establishingpre-qualifiedlistsofsuppliers,blanketpurchaseagreements(BPA),orlong-termagreements(LTA); ● UndertakingjointprocurementinitiativeswithotherbusinessunitsorUnitedNationsorganizations. ProcurementplanningisamandatoryrequirementforallUNOPSbusinessunitsforprocurementactivitieswithavalue exceedingUSD50,000,butalsoconstitutesgoodpracticeconcerninganyprocurement. ProcurementplanninginUNOPSencompassesfourlevelsofplanning: 1. Projectlevel:planningofprocurementactivities; 2. Businessunitlevel; 3. HQ/Regionallevel; 4. Corporatelevel. ProcurementM anual,Revision7 41 Thefourlevelsofprocurementplanningarecloselylinked.Planningofindividualprocurementactivitiesattheproject levelgeneratesinformationrequiredforthebusinessunitlevel,whichinturnwillgenerateinformationforthe HQ/Regionallevelandthecorporatelevel. 1)Projectlevel:planningofprocurementactivities Projectlevelprocurementplanningmustcommenceduringthepre-engagementstageinordertoincludeanyspecific requirementsresultingfromtheprocurementplanninganalysisintheprojectagreementwiththepartner(e.g. pre-selectionofsuppliers,specialsituationsrequiringdeviationsfromtheUNOPSstandardprocurementprocedures, suchasshortersolicitationperiodsoranapplicationtouseemergencyprocurementprocedures,etc.).Projectmanagers shouldensurethatadequatelevelofprocurementplanningshouldalsobereflectedintotheImplementationPlanofthe project. Procurementplanningattheindividualprocurementactivitylevelistheprocessofassessingneeds,determiningthe outcomeoftheprocurementactivity,andestablishingthetimelineandastrategyfortheintendedoutcome,takinginto accounttherequirementsforminimumsolicitationperiodsandthetimeneededtoconducttheevaluation,reviewand awardprocesses. Planningofaprocurementactivityrequiresearlyconsiderationabouttheintendedoutcomeanddefininganapproach foreverystepoftheprocurementprocessinordertoachievetherequiredresultinatimelyandcosteffectivemanner. Earlyplanningoftheprocurementprocesshelpsensurethateachrequiredstepleadstothedesiredoutcome.Itwillalso allowsufficienttimetofolloweachstepoftheprocessinaccordancewiththisProcurementManual.. Inparticularforinfrastructureprojects,timeforpreparationofthesolicitationdocumentsandtheemployer's requirements,designdocumentsforWorksneedstobeplannedadequatelyconsideringthecomplexityandthescopeof Works. Asstatedinsections2 .3and2 .4itistheresponsibilityoftheprojectmanager(withsupportoftheprocurementofficial)to preparetheprocurementplanoftheproject,ensuringthatproposedexpendituresareinaccordancewiththepurposeof theproject. 2)Businessunitlevel BusinessunitlevelreferstoprocurementplanningdonebyUNOPSOperationalHubs(OH),OperationsCentres(OC), ProjectCentres(PC),ClustersandHQbusinessunits. TherespectiveOH/OCDirector,PCManager,ClusterManagerorHeadofHQbusinessunitisresponsibleforanalyzing theprocurementneedsoftheprojectsundertheirunitandforpresentingaprocurementplandefiningtheprocurement needs,suggestingtheprocurementmethods,andstipulatingthetimingoftheprocurementintheunit. Procurementplansatthebusinessunitlevelshouldresultinbothprojectandadministrativesavingsthroughthe consolidationofneedsfromdifferentprojects.Specificstrategiesatthislevelmayincludetheestablishmentofblanket purchaseagreements(BPA)andlocallong-termagreements(LTA). BusinessunitlevelprocurementplanningwillgenerateinformationfortheregionalandHQprocurementplans. 3)HQ/Regionallevel ThislevelreferstotheconsolidationofprocurementplansofthedifferentHQbusinessunits,andtheOH/OC/PC/Clusters inaRegion. TherespectiveHQDirectorsandRegionalDirectorsareresponsibleforprovidingtherequestedinformationinrespectof theirbusinessunits.SpecificstrategiesatthislevelmayincludetheestablishmentofregionalLTAs. TheresultoftheHQ/regionalprocurementplanningwillgeneratetheinformationrequiredforthecorporate procurementplan. 4)Corporatelevel TheUNOPScorporateprocurementplanisanoverallprojectionofanorganization’sfutureprocurementneedsfora definedperiodandincludesallregionalandHQplans. InanefforttostrengthenUNOPSoverallprocurementcapacityandachieveUNOPSobjectivesofprovidingeffective operationalmanagementservices,UNOPSoperateswithannualor.six-monthprocurementplans. Throughcorporateprocurementplanning,specialattentioncanbefocusedonthespecificsupporteachbusinessunitwill needfromcorporateservices,thusenablingtheintroductionofinnovativeprocurementsupportservicesthatwould otherwisebevirtuallyimpossibleifonlygivenashortleadtimetorespond. P rocurementManual,R evision7 42 PGisresponsibleforthecorporateprocurementplanningprocessandwillissueappropriateinstructionsandtemplates tocollectthisinformation. Theprocurementplanisalwaysbasedonestimatesofprocurementactivitiestobecarriedoutinthenextsixtotwelve months.Someprocurementneedscannotbeanticipatedandplansmaysometimesnotbeentirelyaccurate.Business unitsare,nonetheless,expectedtoprovideabestestimatebasedonavailableinformationatthetimeofreporting.The Director,PGshallberesponsibleforcompilingtheUNOPSannualorsemi-annualprocurementplan,analysingthe provideddata,andtakingappropriateaction.Specificstrategiesatthecorporatelevelmayinclude: ● Establishmentofgloballong-termagreementsandelectroniccataloguesforUNWebBuyPlus; ● Identificationofspecificapproachesforselectedprocurementcategoriessuchas:health/medical,infrastructure, technicalgoodsandservices; ● Identificationofprocurementtrainingneedsandstrategies. Procurementplanningisacontinuouspracticeandhencetheplansshouldbecontinuouslyupdatedand,ifthereare majorchanges,PGneedstobeinformed. Inordertoalertthevendorcommunityofforthcomingprocurementrequirementsandtoupholdthebasicprocurement principles,theUNOPScorporateprocurementplanshallbeuploadedtotheUNOPSwebsite. 4.3 Requirementsd efinition Requirementsdefinitionisasystematicapproachaimedatdefiningtheprocurementrequirementsbasedonthe requisition(see4 .4Requisitions)andstatingthemintheproductspecification. Itisthefirststepintheimplementationofaprocurementactivity,andisanintegratedstepinitsplanning.However, requirementsdefinitionisoftendoneinparallelwithsourcingandmarketresearchinordertoallowsuchinformationto influencetherequirementdefinition.Requirementsdefinitionandmarketresearcharealsoknownaspre-solicitation activities. Therequisitionerisresponsiblefordefiningtherequirements;however,theprocurementofficialresponsibleforthe processshallevaluatetherequirementsandidentifyanyissuesthatseeminappropriatefromaprocurementviewpoint, e.g.brandingwithoutjustification,over-specification,unrealisticdeliverydates,andrestrictedcompetition.The procurementofficialresponsiblefortheprocessandtherequisitionershalljointlyfinalizetherequirementsdefinition. Whenpreparingtherequirementsdefinition,therequisitionerandprocurementofficialmustensurecompliancewiththe UNOPSSustainableProcurementFramework(see1 5.2.1UNOPSSustainableProcurementFramework).Wherepossible, theprocurementofficialshalladvisetherequisitionerofmoresustainablesolutionstomeetthestatedneed.Such solutionsmayincludereducingtheamountofprocuredgoodsorservices,re-thinkingthesolutioninfavourofmore sustainablealternatives,redesigningcertainenvironmentalandsocialaspectsandconsideringdisabilityinclusivenessand accessibilitymatters.Amoresustainableprocurementsolutioncantranslateintomoreorlessstringentrequirements forthesuppliertobeincludedindifferentstagesoftheprocurementprocess,dependingonthemarketmaturityandon thestrategicprioritiesoftheprocuringentity.ProcurementofficialscanrefertoPG’sSustainableProcurementteamfor guidanceandsupportbyemailto:s ustainable.procurement@unops.org Regardingrequirementsforworks,RequisitionnerscanavailguidanceandassociatedproductsdevelopedbyIPMGas includedintheImplementationStandardsManagementFramework(ISMF). Importantly,inlinewiththethecorporatecommitment“GoalZero-TogetherforHealthandSafety”tooperatingsafely, andprotectingpeoplefrominjuriesandharm,UNOPSpersonnelmustensurethatrequirements,includingsthosefor infrastructureworks,includerelevantconsiderationsonhealthandsafetymeasuresthatUNOPSsuppliersand contractorsmustcomplywith.PleaserefertotheGuidelines:HealthandSafetyinWorksProcurement. 4.3.1 Thepurposeofrequirementsdefinition Thegeneralpurposeofallrequirementsdefinitionistoidentifythepreciseneedsoftherequisitionerandtodetermine thebestsolutiontomeetthoseneeds.Theneedsmustbedescribedinawaythatwillfacilitatetheprocurementprocess. Tothatend,allrequirementsthataredeterminingfactorsintheevaluationofoffersmustbeclearlystatedinthe solicitationdocuments. Capturingsustainabilityrequirementsatthisearlystageisthemosteffectivewayofguaranteeingthatsustainabilityis factoredintothepurchasingdecision. P rocurementManual,R evision7 43 UNOPSisfirmlycommittedtosustainabilityandprocurementofficialsareexpectedtoassisttheinternalorexternal clientinidentifyingthemostsustainablesolutionfulfillingthestatedneedsusingtheirknowledgeofthemarketandthe procurementprocess.Tomaximizethesustainabilityoutcome,thediscussionaboutsustainabilityrequirementsshould beconductedearlyintheprocesstoimprovethechancesofobtainingamoresustainableresult. Thecleardefinitionofrequirementsiscrucialineveryprocurementactivity.First,therequirementsdefinitionformsthe basisforthesolicitation,andsetsthegoalsoftheprocurementaction.Italsoinformsthepotentialsuppliersofthe requirementstheofferedproductmusthaveinordertofulfiltheneedsofUNOPS. Second,aclearrequirementsdefinitionhelpsremoveambiguitiesfromtheevaluationprocess,andthusservesasthe startingpointwhendeterminingwhichofferprovidesthebestoverallsolutiontoUNOPS.Technical,financial, commercial,legal,corporate,socialandenvironmentalfactorsmustbestatedinthesolicitationdocumentsandno parametersotherthanthoseinitiallyspecifiedthereinmaybeconsideredduringtheevaluation. Finally,therequirementsdefinitionformsacriticalpartofanycontractwiththevendor,clearlystatingwhatisexpected andwhenitwillbedelivered. Fromsolicitation,throughevaluationandawardofcontract,tocompletionoftheactivityandevaluationofsuppliers,the definitionofrequirementshasalastingandsubstantialeffectthroughouttheentireprocurementprocess. 4.3.2 Characteristicsofwell-definedrequirements Inordertodefinerequirements,theremustbeananalysisoftheproduct,i.e.goods,servicesorworks,thatisbeing procuredandofitspurpose,performancerequirements,characteristics,objectives,and/orexpectedoutput,depending onthenatureoftheproduct.Informationontheproductsavailableinthemarketmustbegathered. Allrequirementsdefinitionsmustspecifytheexactneedswithoutover-specification.Over-specificationmayincrease pricesand/ordecreasethenumberofoffersasitleadstooffersformoreadvancedproductsthanthoseneeded.The converseistrueofunder-specificationandthereforeitisessentialforthecost-effectiveuseoffundsthatthe requirementsdefinetheexactneeds. Environmentalandsocialresponsibilityaspects(e.g.environmentallyfriendlyproductionmethods)thatshouldbe consideredintheevaluationmustbeincludedintherequirementsdefinition,ensuringcompliancewiththeSustainable ProcurementFramework. Requirementsmustbegenericanddefinedwiththeaimofengenderingcompetition;nospecificbrands,unlessfor standardizationpurposes,orotherunnecessaryrestrictionscanberequested.However,ifbrandnamesareusedto definefunctional,performanceand/orconformancerequirementstheymustonlybeusedtodefinetherequiredproduct standard.Further,brandnamesmustneverbeusedwithoutalsospecifyingtheminimumrequirementsconsidered essential.Finally,thespecificationmustclearlyinviteoffersofequivalentproducts,i.e.productsmeetingsimilar functional,performanceand/ortechnicalstandards.Intheeventthattherequirementspecifiesaparticularbrandforthe purposeofstandardization,therationaleforthisrequirementshallbebrieflystatedinthesolicitationdocumentinorder toavoidnegativeperceptioninthevendorcommunityofanybiasonthepartofUNOPS. Wherepossible,requirementsshouldincludekeyperformanceindicators(KPIs)tobemonitoredduringcontract managementstage(see1 3Contractmanagement).KPIsandservicelevelagreements(SLAs)areessentialtoolstoexpress andmeasureperformanceagainstagreedtargetsandtheseareparticularlyrecommendedforcomplexcontractsof goodsandservices,includinglong-termagreements(see1 1.4Long-termagreement(LTA)).Thesehavetobeidentifiedat requirementsdefinitionstage,tobeincorporatedinthesolicitationdocuments,thenintothecontract,andhenceenable monitoringtheKPIsatcontractmanagementstage. ExampleKPIsforgoodsandservicesinclude: a) b) c) Delivery/performance i. Deliveryofgoods/servicesontime; ii. Deliveryofgoods/servicesinfull. Quality iii. Qualityofgoods/servicesdelivered(inaccordancewithspecifications/TOR); iv. Handlingofcomplaints; v. Technicalcompetence; vi. Adherencetowarrantyprovisions. Communication vii. Responsivenessofsupplier(requests,complaintsetc.); P rocurementManual,R evision7 44 viii. Appropriatehandlingandtimelysubmissionofdocuments(reports,invoices,shippingdocumentsetc.). Sustainability d) ix. Innovation,researchand development; x. Socialconsiderations(e.g.labourconsiderations,disabilityinclusiveness,equality); xi. xii. Economicconsiderations(e.g.lifecyclecosting); EnvironmentalInnovation(e.g.reducedwater/resourceuse,wastemanagement...). BestpracticesinsettingupKPIs: a) DetermineKPIstogetherwiththerequestingunit(s)duringrequirementsdefinitionstage; b) EnsureKPIsareSMART(Specific,Measurable,Achievable,Relevant,Timephased); c) Whenissuingthecontract,ensureinclusionofKPItargetsinaservicelevelagreement(SLA)asaseparateAnnex tothecontract. 4.3.3 Requirementsdefinitionforgoodsandservices Therequirementsforgoodsorservicesarespecifiedineither: a) Technicalspecifications; b) Termsofreference(TOR); c) Statementofwork(SOW). Thefollowingdescribesthevarioustypesofdocumentsdefiningtherequirementsforgoodsorservicesinmoredetail. 4.3.3.1 Technicalspecifications Technicalspecificationsaremainlyusedfortheprocurementofgoods,butmayalsoapplytostraightforward, quantifiableservices.Specificationsarethedescriptionofthetechnicalrequirementsforamaterialorproduct.They usuallyrefertodefinedrequirementsformaterialsorproducts,butinsomeinstancescanalsorelatetorequirementsfor services.Specificationsgiveadescriptionofwhattheorganizationwantstobuyandwhatthesupplierisrequiredto provide.Specificationscanbesimpleorcomplexdependingontheneed. Thespecificationformspartoftheinvitationtobid,requestforproposal,orrequestforquotation. Threetypesofdefiningneeds(oracombinationofthethree)canbeincludedinthespecification: I. Functionalspecifications,definingwhatthegoods/servicesarerequiredtodo; II. Performancespecifications,definingtheoutputofthegoods/services; III. Conformancespecifications,definingthephysicalcharacteristicsanddimensionsofthegoods. 4.3.3.2 Termsofreference(TOR) ATORisadescriptionofthescopeofworkforservicesgenerallyindicatingtheworktobeperformed,thelevelofquality andeffort,thetimelineandthedeliverables.TORsaremostlyusedtodefinetheperformancerequirementsforexpert andadvisoryservices,whicharenoteasilyquantified,e.g.whereasolutiontoarequirementisoffered,butmayalsobe usedtodefineacomplexrequirementforgoodsorcombinationofgoodsandservices. TheTORisoftenthesupplier’sfirstandmainintroductiontotheassignment.AclearTORwithoutanycontradictionswill forcethesuppliertoprepareaclearanddetailedproposal.Thisshouldleadtosuccessfullyimplementedprojectsand limittheriskofdisputeorclaims.TheTORshouldplainlystatethedesiredlevelofsustainabilitythattheprocurement entitywishestoimplement. TheTORtypicallyincludesthefollowinginformation: i. Backgroundforrequestingtheservice; ii. Objectiveoftheserviceandoverallimpact; iii. Expectedandclearlydefinedoutputfromtheservice; iv. Socialandenvironmentalrequirements; v. Activitiesrequiredtoreachthisoutput; vi. Inputsrequiredtoperformactivities; vii. Deliverables; viii. Timelines. P rocurementManual,R evision7 45 4.3.3.3 Statementofwork(SOW) TheSOWisarequirementspecificationforworkassignmentsoutliningthespecificservicesand/orgoodsacontractoris expectedtoperform,generallyindicatingthetype,levelandqualityofservice,aswellasthetimeschedule.TheSOW cannotbeusedfortherequirementsdefinitionforinfrastructureandworksrequirements. TheSOWusuallyincludesdetailedrequirementsandpricingrequirements.Forexample,aSOWisagoodtoolfor hardwareorsoftwaresolutionswhereservicescanbequantifiedandbrokendownitembyitem. 4.3.4 Requirementsdefinitionforworks Forworks,therequirementsdefinitionisofcriticalimportancetoensurethattheprocurementprocessandtheworksare deliveredwithappropriatestandardsofquality,andotherrequirementssuchasscope,cost,time,healthandsafety, environmental,social,qualitymanagementsystemand insurancerequirements,etc. Therequirementsaretobedefinedintheschedulesandrelatedtechnicalevaluationcriteriaofthetenderdocuments specificallydevelopedbyUNOPSfortheprocurementofworks.TheseincludethecontractthatUNOPSproposesbidders toenterintoifselectedandwhichmustbecarefullyselectedaccordingtothecomplexityoftheworktobecarriedout, thecapacityofthecontractorsetc andpreparedforeachtender(seebelow).TheGeneralConditionsoftheContractcan notbemodifiedandanyamendmentsoradditionstotheconditionsshouldbeincludedinparticularconditionsandthe relevantguidanceshouldbesoughtfromaLegalAdvisor.Oncebiddershavecompletedtherequiredinformation specifiedinthetenderdocumentsandthetenderprocessiscompleted,theinformationandconfirmationcontainedin thesescheduleswillbecomepartofthesignedcontractbetweenUNOPSandtheselectedbidder.Guidancenotesare includedinthereturnableschedulesinstructingbiddersonwhatinformationtheymustsubmitwiththeirbid.These instructionsmustbeamendedortailoredforeachprocurementprocesstoensuretherequestedinformationis consistentwiththetechnicalandcommercialrequirementsoftheprojectandtheassociatedscopeofworks. Particularattentionmustalsobegiventothefollowingtechnicaldocumentsandcontractualinformation(whichare describedindetailinthefollowingsections)6: a) TORfordesign(ScopeofServicesintheforthcomingContracts),constructionsupervisionandothertechnical consultancyservicesforworks(suchastopographicalsurvey,geotechnicalinvestigations,feasibilitystudyetc); b) Designdocuments; c) Employer’srequirementsforDesignandBuildConstructionContracts; d) Contractdetails(whichidentifiestheparticularrequirementssuchastimeforcompletion,contactsfor communication,requirementsforperformanceguarantees/security,advanceguarantee) AllinfrastructureprojectsdeliveredbyUNOPSshouldhaveaspecialfocusonnationalcapacitybuildingand sustainability,tocontributetotheabilityofcountriestodesign,constructandoperateandmaintaininfrastructure systems,andtointegrateandbalancesocial,environmentalandeconomicconsiderationsinlinewithUNOPSmandate, visionandhigh-levelgoals.Thedesignsandotherrequirementsshouldbeformulatedinaccordancetothe recommendedpracticesidentifiedinmanualsandguidancethatareissuedbyIPMG7.Forthereasonofensuringthe designsare‘fitforpurpose’,factorsinsocialandenvironmentalconsiderationsaswellasmitigatetheorganisational risks,therearespecificrequirementsconsideredbyUNOPSinordertoprovideadesignwiththeCertificateofDesign ReviewCompliancepriortotheprocurementprocess.ThisprovidesUNOPSinfrastructureworkswithaddedvalueforour clientsandpartners. Forinstance,theDesignPlanningManualforBuildingsincludesthefollowingareas: ● Site(impact,surveys,access,etc.); ● Elementsmaterialselection; ● Structure; ● Firesafety; ● Accessandegress(disabilityconsiderations); A tthetimeofissuanceofthisProcurementManual,IPMGhasreleasedasuiteoffourcontractsforworksthatwill eventuallyreplacethecurrentMeasuredPriceContract,LumpSumContract,ShortFormContract,andConsultant ServiceContractsforWorks.ConstructionContractforDesignandBuildwillbemadeavailablein2021.Procurement practitionersshallalwaysrefertothelatestversionoftheworkscontractsaspertheOIUNOPSWorksContractsand correspondingtemplatesontheintranet.IntheforthcomingContractsforWorks,theinformationcontainedinthis sectionwillhavetobeidentifiedintheScheduletitled‘RequirementsofEmployer’. 7 UNOPSpersonnelshouldrefertothe ISMFpostert oidentifytherelevantresourcessuchasthosewithinthefollowing series-InfrastructureStandards,Cross-Cutting,InfrastructureDesignandInfrastructureProjectManagement. 6 P rocurementManual,R evision7 46 ● Healthandamenity; ● Servicesandequipment; ● Security; ● Greentechnology; ● Climatechangeanddisasterriskreduction. 4.3.4.1 TORfordesign,constructionsupervision andothertechnical consultancyservicesforworks Design,constructionsupervisionandothertechnicalconsultancyservicesforworksareveryspecializedandmustfollow standardsestablishedbyIMPGandrequiredbylocalbuildingregulationsorindustrythatwouldbeapplicable.. Compliancewithsuchstandardsmustbeincludedasamandatoryrequirementwheneverprocuringdesignandother technicalconsultancyservicesforworks. Forexample,whenprocuringdesignservicesfortheconstructionofabuilding,potentialdesignerstoberecruitedby UNOPSmustbeinformedthatthedesignwillhavetocomplywithUNOPSDesignPlanningManualforBuildingsswellas theappropriatenationaland/orinternationalstandardsandcodesapplicabletothecountry andsuchmanuals, standardsandcodesshouldbeprovidedtopotentialdesignersaspartofthetenderdocuments,ifpossible,orthesource andtheapplicable versionshouldbeidentifiedinthetenderforbidderstoobtain bythemselves.Theprocessofdesign reviewandcertificationshouldbeidentifiedinthebiddingdocuments,sothatthebidderallowsadequatetimeand resourcesthatwouldberequiredtocompletetheprocess. Notethatwhenprocuringdesignservices,theprovisionofsuchservicesmustnotbeconsideredcompletedwith provisionofthedesignonlyforthetenderingprocess.Becauseofpossiblevariationsthatmayaffectthedesignduring theconstructionphase,suchaschangeinsub-surfaceconditions, thedesignservicesmustremainavailablethroughout theconstructionphaseanduptotheissueofthetakingovercertificate.Thismustbereflectedinthecontractbetween UNOPSandtheselecteddesigner. IntheforthcomingcontractsitisalsoidentifiedthattheConsultantengagedcanbe alsorequestedtoprovidetheserviceofConstructionAdministrationandtheconsultant’spersonnelcanbeassignedto undertakethistaskastheEngineerorEngineer’sAssistants. 4.3.4.2 Designdocumentsforworks Whenprocuringforconstructionworks,thedesigndocumentsprovidethenecessarybackgroundanddetailed informationforsuchworks.Theydescribethescopeofworksandincludeallrequirementsandinformationneededto carryouttheworks,e.g.technicalrequirements(specificationsbothgeneralandparticular),drawingsandbillsof quantities,technicalinvestigationssuchasgeotechnical,hydrological,trafficstudies,etc.,socialandenvironmental impactassessmentsandrelatedmanagementplans,healthandsafetymanagementplans,qualitymanagementplans etc. ToensurethatthenecessarystandardsfordesignofUNOPSinfrastructureworksarefollowed,itismandatorythatprior tocommencingthetenderprocess,allinfrastructuredesignsandtechnicalspecificationshavebeenreviewedand assessedfordesignqualityand risksaccordingtoUNOPSapplicabledesignplanningmanual8 andthattheIPMGhas issuedaCertificateofDesignReviewComplianceinaccordancewiththeOIDesignReviewofInfrastructureWorks.This certificate,signedanddated,shallbeprovidedtotheprocurementofficialstogetherwiththedesigndocumentationof theinfrastructureworksbytheprojectmanagerortechnicalcoordinatorresponsiblefortheprojectinordertoinitiate theprocurementprocess.It'salsoimportanttonotethatvariationstothedesignmayalsoimplythere-issuanceofthe CertificateofDesignReviewCompliance. 4.3.4.3 Employer’sRequirementsforDesignandBuildConstructionContracts InthecaseofDesignandBuildConstructionContracts,thedesignfortheworksdoesnotyetexistexceptpossiblyprior preliminarystudiesand/ordesignsanditistheobjectiveoftheprocurementprocesstoprovideboththedesignand constructionoftheworks.Thecontractoristhereforeexpectedtoprovidethedesignoftheworksandlatercarryoutthe worksconstruction. Itiscriticalinthiscasetohaveawell-preparedsetofEmployer’sRequirementsbeforeproceedingtotender,as incompleteorinadequateEmployer’sRequirements canhavetechnicalandcontractualimplicationsduringthedesign 8 Asofthedateofthisprocurementmanual,IPMGhasreleasedaDesignPlanningManualforBuildingsandaDesign PlanningManualforTransportInfrastructure. P rocurementManual,R evision7 47 andconstructionphases.PreparationofEmployer’sRequirementsisaskilledtask,isverydifferentfromastandard specification,andshouldnotbeunderestimated.Inthesamewayasfortheprocurementofdesignservices,compliance withUNOPSapplicabledesignplanningmanualandapplicablenationaland/orinternationaldesignstandardsandcodes mustbeindicatedinthetenderdocumentsandacopyoftheUNOPSmanualmustbeprovidedtobidders. PursuanttotheOIonDesignReviewofInfrastructureWorks,apreliminarywrittenapprovaltoproceedwith procurementofdesignandbuildcontractshallbeobtainedfromIPMGoncetheEmployerRequirementshavebeen reviewedandaccepted. Inaddition,duetothecomplexityofthedesignandbuildapproach,itismandatorytoobtainapriorapprovalfromIPMG beforepreparinganRFPfor DesignandBuildservicesanditscorrespondingcontract,pertheOIWorksContracts. 4.4 Requisitions Arequisitionisawrittenorcomputerizedrequestfromaninternaluser/customerforthefulfilmentorprocurementof goods,servicesorworks. ItisrecommendedtoinitiateallprocurementactivitiesthroughanapprovedrequisitiononUNOPS’ERPsystem (oneUNOPS),andthisismandatoryforthoseactivitieswithavalueequaltooraboveUSD5,000exceptfor: i. procurementunderEmergencyProcurementProcedures; ii. calloffordersagainstlong-termagreements(LTAs)orblanketpurchaseagreements(BPAs), iii. contractamendments; iv. purchaseordersthatareissuedagainstanexistingcontractcreatedinoneUNOPSContractManagement Module.and v. procurementunderadvisoryservicesprojects,whereUNOPSdoesnotsignthecontract. Anyotherderogationfromtherequirement touseoneUNOPSrequisitionsmustbeapprovedbytheDirector,PG. Arequisitionmustataminimuminclude: a) Adetaileddescriptionofthegoods,worksorservicesbeingsought; b) UNSPSCcategorycode(selectionofthecodeiscriticaltoensuredataqualityandreporting); c) Confirmationoffundsavailabilityfortherequestedpurchase,aswellasjustificationofthepurchasewith referencetotheprojectagreementwiththeclient(oradministrativebudget,inthecaseofinternalUNOPS procurement); d) Inthecaseofarequisitioninrespectofconstructionworks,itshouldincludeacontingencysumasper instructionsinsection1 0.1; e) Quantitytobeprocured; f) Requireddeliverydateorstart-up/completiondate; g) Deliverylocationorlocationofworks/servicestobeperformed; h) Estimatedprice; i) Anyadditionalinformation(e.g.standardization,preferredmethodofshipment). 4.5 Standardization Standardizationisacceptablewhenidenticalgoods,equipment,technologyorworkshaverecentlybeenpurchasedfrom asupplierorcontractor,anditisdeterminedthateitheraquantityofadditionalsuppliesmustbeprocured,or compatibilitywithexistinggoods,equipment,technologyorworksisrequired.Suchcasesmustbejustifiedfurthertothe provisionsinsection6 .8.1Exceptions. 4.6 Procurements trategiesa ndr equirementsd efinitionf orp articular categorieso fg oodsa nds ervices Notwithstandingtheprovisionsandguidanceincludedinsections4.1to4.5above,procurementofficialsshallconsider thefollowingforparticularcategoriesofgoodsandservices: 1. Procurementofhealthproducts.Theprocurementandsupplyofmedicines,medicaldevicesandotherhealth productsmustbedoneincompliancewithA nnex2:QualityAssurancePolicyfortheProcurementofMedicines, MedicalDevicesandotherHealthProducts. P rocurementManual,R evision7 48 2. ProcurementthroughUNWebBuyPlus.Inordertoreduceduplicationofworkacrosstheorganizationand accruethebenefitsofusingLTAs(costandtimesavingsduetoeconomiesofscale,riskreduction,etc.),the procurementofcertainproductsmustbedonebyallUNOPSbusinessunitsusingU NWebBuyPlus.Anupdated listoftheseproducts,asmaybeadjustedfromtimetotime,iskeptontheintranet.Procurementofthese productsoutsideofUNWebBuyPluswillstillbepossiblebutwillneedtobejustified,includingsituationswhere thedeliverytimesofWebBuycannotmeetprojectrequirementsorwherepricesofthesamelocallysourced productsaremoreadvantageousorwherethepartnersrequirespecificationsthatcannotbemetbyWebBuy products.Inthesesituations,theUNWebBuyteammustbeconsultedthroughtheIPASSolutionPortal.If eventuallyawaiverisrequiredthiswouldhavetobeapprovedbytheDirector,PG 3. ProcurementofsoftwareforofficialUNOPSuse.PertheOIITSecurityandAccess,nosoftware,applicationsor servicesbeyondthoseprovidedthroughUNOPSICTshallbeinstalledonUNOPScomputers,orusedforofficial UNOPSuse,withoutpriorapprovalofUNOPSInformationTechnologyGroup(ITG).Assuch,shouldabusiness unitrequiretoprocuretheseservices,theymustconsultfirstwithITG. 4. Procurementofservicesexpectedtoprocess,access,hold,ortransmitUNOPSconfidentialdata.Perthe GuidanceonInformationSecurityinSupplierRelationships,forprocurementprocesseswheresuppliers contractedareexpectedtoprocess,access,hold,ortransmitUNOPSdataclassifiedasConfidentialorStrictly Confidential,certainadditionalrequirementsmayhavetobeincorporatedintotheprocurementprocess, including:requestingsupplierstofilloutaspecificSupplierPrivacyandInformationSecurityQuestionnaire, conductingspecificinformationsecurityduediligencepriortoaward,addingaDataProtectionAgreement(DPA) tothecontract,etc.Forsupportandguidanceonthis,includingforadviceastowhetheragivenprocurement processfallsunderthiscategory,pleaseconsultwiththeUNOPSChiefInformationSecurityOfficer(CISO). 5. Cashforwork.IntheeventthataUNOPSprojectrequirestheselectionofacashtransfersupplierforthe implementationofacashforworkoutput,consideringtheriskinvolved,thedurationofthecontract(which usuallyexceedsoneyear),andthepaymentmechanism(normallyeitherafixedfeeorapercentagetobepaid percashtransactiontobeneficiaries),itshouldbeestablishedasaLongTermAgreement(seesection1 1.4),and itmustbeconsultedinadvancewiththeFinanceGroup.ReferforfurtherdetailstotheCashforWork- GuidelinesforProjects. Chapterr esources UNOPSpolicies OIDesignReviewofInfrastructureWorks OIUNOPSWorksContracts OIICTSecurityandAccess Annex2:QualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesand otherHealthProducts PQMS:ManageProcessStage:StrategyandPlanning PQMS:ManageProcessStage:RequirementsDefinition Guidelines PreparationofTOR Specificationsforgoods Second-hand/reconditionedequipment Guidance:InformationSecurityinSupplierRelationships Guidelines:HealthandSafetyinWorksProcurement CashforWork:GuidelinesforProjects oneUNOPSRequisitionGuide Templates Procurementplantemplate Procurementstrategytemplate Otheruseful resources UNOPSProcurementplans Intranetsite:Procurementplansanddashboard Intranetsite:oneUNOPSlearningandsupport Intranetsite:IPMGDesignreview Intranetsite:ISMFPoster Intranetsite:UNOPSLTAs Intranetsite:DesignManualforbuildings Intranetsite:Designplanningmanualfortransportinfrastructure Intranetsite:Technicalguidanceforprisonplanning Intranetsite:GoalZero Intranetsite:UNWebBuyPlus P rocurementManual,R evision7 49 Sourcing 5 5.1 Sourcingo fv endors Sourcingistheprocessofidentifyingsuitablesuppliersthatcouldproviderequiredgoods,servicesorworksforUNOPS. Thesourcingprocessalsoprovidesvaluableinformationaboutproductsandspecificationsandisusedtodeterminethe appropriatesolicitationmethodandtypeofcompetition(see6 .3Solicitationmethods). Thesourcingprocessiscrucialfromasustainabilitypointofviewasithelpstoidentifyvendorsthat: i. ii. Willbebetterpositionedtodeliverthesustainabilityaspectoftheprocurementprocess; Arebettermanagingthesustainabilityimpactsintheirownsupplychain. Sourcingiscarriedoutbytwomainmethodologies,describedinthebelowsections: a) Marketresearch,includingthroughinternalandexternalsources; b) Advertisementofbusinessopportunities,througheitheropencompetitionsolicitation,orthroughsourcing methods(RFI,EOI,pre-qualification). 5.2 Marketr esearch Marketresearchistheprocessofcollectingandanalyzinginformationaboutindustrysectorcapabilitiesandoverall marketsupply.Ithelpstoidentifygoods,services,worksandsuppliers;assistsinthedevelopmentoftechnical specifications,TORs,SOWs,designdocuments,Employer’sRequirementsfordesignandbuildandTORsforconsultant servicesforworks;andallowsthecollectionofproductandpricinginformationonavailabletechnology.Marketresearch isanessentialexerciseinthequesttosatisfytheorganization’sneeds,andisthefirststepinanysuccessfulsourcing process,particularlyifthegood,serviceorworkhasnotbeenprocuredpreviously. Marketresearchcanbedonethroughexternaland/orinternalsources.Itshouldnotrelysolelyonanyoneofthese sources;severalsourcesmustbeusedinconjunctionbeforedecidingonthemethodofsolicitationandtypeof competition.Theoutcomeofthemarketresearch,i.e.alistofsuitablesuppliersidentified,mustbedocumentedinthe procurementcasefile. 5.2.1 Externalsources Thefollowingexternalsourcesarevaluablesourcesofinformationinthesearchforpotentialsuppliers: ● UnitedNationsGlobalMarketplace(UNGM)w ww.ungm.org; ● AnnualStatisticalReportonUNProcurement,availablethroughUNGM:h ttps://www.ungm.org/Public/ASR ● InternetreferencessuchasKompass(availablethroughw ww.ungm.org),regionaltradedirectoriesandcountry andproductspecificdirectories; ● OtherUNorganizations/leadagenciesspecializedintheprocurementofgoodsorserviceswithinaparticular field(e.g.UNHCRforrefugeesupplies,UNICEFforvaccines,UNFPAforcontraceptives.)); ● Commercial/specializedjournalsandmagazinessuchasTheLancet,etc.; ● Chambersofcommerce,UnitedNationsmissions,tradedelegations,embassies; ● Beneficiarygovernments,endusers,clients,fundingsources; ● Businessseminars,suppliercatalogues,professionaljournals,tradepublications. Aspartofourmarketresearch,thefollowingsourcesshouldbeconsultedtoidentifysuppliersthatplaceahighvalueon sustainability: ● TheGlobalCompactparticipantslist; ● ThecountryandregionalGlobalCompactnetworks; ● ● LocaltechnicalbodiessuchastheNationalCleanerProductionCentres; Localcorporatesocialresponsibilitynetworks; ● Women-ownedbusinessministriesorassociations; ● Youthownedbusinessministriesorassociations; ● Publiclistsofproducersofsocialandenvironmentallylabelledproducts; ● Publiclistsofsupplierscertifiedaccordingtosocialandenvironmentalstandards. Furthermore,careshouldbetakentoensurethatsmall-andmedium-sizedenterprises(SMEs),businessesthatare not-for-profitand/orminority-ownedand/orownedbydisadvantagedgroupsofsociety(e.g.womenowned,youthowned ordisabilityinclusivesuppliers)areincludedinthemarketresearch,astheseareoftenwellpositionedtoreachthemost P rocurementManual,R evision7 51 vulnerablesectorsofthepopulation.Dueconsiderationshouldbegiventocommunicationchannelsinlocallanguage(s) toreachthisspecificaudience.Procurementofficialsshouldassessthelevelofmaturityoftheirsupplierbaseintermsof theircapabilitytodeliversustainableprocurement.Themarketresearchshouldinclude,butnotbelimitedto,availability ofsustainableproducts,theircost,theirpracticalimplicationsandthesupplier’ssustainabilitypractices.Itisimportantto periodicallyreassessthemarketforsustainableproductsandservicessincethoseproductsandservicesarerapidly evolvingincertaingeographicalareasandindustries. 5.2.2 Internalsources Thefollowinginternalsourcescanalsobeagoodstartingpointinthesearchforpotentialsuppliers: ● ExistingUNOPSlong-termagreements(LTAs),electroniccataloguesinUNWebBuyPlus,blanketpurchase agreements(BPA)andpre-qualifiedlistsofsuppliers; ● Spendanalysisdashboards(availableattheUNOPSPGintranet); ● Establishedrosters(e.g.localrosters,productspecificrosters,etc.); ● SupplierswhohadpriorcontractswithUNOPS; ● Previousshortlistswithinthesamefield; ● Consultationwithcolleagues; ● CommunitiesofPractice(COP)andothermailinglists. 5.3 Advertisemento fb usinesso pportunities Advertisementofbusinessopportunitiescanbedoneasperthebelowmethods: a) AdvertisementforopencompetitivebiddingofanRFQ,ITBorRFP; b) Requestforinformation(RFI)–see5 .4Requestforinformation; c) Requestforexpressionofinterest(EOI)–see5 .5Requestforexpressionofinterest(EOI); d) Pre-qualificationofvendors–see5 .6Pre-qualificationofvendors. BusinessopportunitiesmustbeadvertisedonUNGM.Theyshouldalsobeadvertisedonanywebsite/mediaspecifiedas mandatoryintheprojectagreement(e.g.DgMarket).Inaddition,theyshouldbeadvertisedordistributedinamanner that,accordingtothenatureandcircumstancesoftherequiredproduct,wouldleadtothemostbeneficialresponses,i.e. announcementonlocalradio,advertisementonwebsitesofotherorganizationsorclients,inlocalnewspapersor specializedjournals.Businessunitsarealsoencouragedtoshareprocurementopportunitieswithrelevantspecial interestgroups,includingbutnotlimitedtowomen-ownedbusinessassociations,youthownedbusinessassociations, disabilityinclusivesuppliersandlocalchambersofcommerce. Whenusingadvertisementforopencompetitionbidding(asopposedtolimitedcompetition,see6 .2.2Limited internationalcompetitionandlimitednational/regionalcompetition),therewillbenoshort-listselection;alleligible supplierswishingtosubmitbidsandparticipateinthecompetitionareinvitedtodoso.Advertisementforopen competitivebiddingmayresultin: a) Moreextensiveevaluationprocessesduetoalargenumberofreceivedoffers;thebenefitsofabroader competitionoftenoutweightheadditionalburdenofanincreasednumberofofferreviews; b) Lowerresponserateiftheadvertisementispostedinmedianotwellknowntothesuppliercommunity.Insuch casesitisadvisablethatallknownpotentialsuppliersarenotifiedoftheadvertisement’sexistence.Whendoing so,allpotentialbiddersmustbenotifiedatthesametimeandinformationregardingthenotification(howthe notifiedsupplierswereidentified,whenandhowsupplierswerenotified,etc.)mustbekeptinthecasefile. 5.4 Requestf ori nformation Therequestforinformation(RFI)isaninstrumenttoconductamarketsurveyinordertoobtaininformationthatcanbe usedtoidentifyavailableorpotentialsolutionstofulfilidentifiedneeds.RFIsmayincludeinformationoncostand deliverytime. TheinformationreceivedinresponsetoanRFIisnotforthepurposeofqualificationofvendors.Primarily,ithelps identifygenericdescriptionsofavailableorpotentialalternativesforfulfillingadefinedrequirementoroutcome,aswell asthecostanddeliverytimeofsuchalternatives.TheRFIismoreorientedtowardseekingatechnicalalternative,option orsolution,costingrangeandothertermsandconditionsthanseekingadirectresponseintheformofanofferfromthe marketorindustry. AnRFIisaneffectiveandefficienttooltohelpUNOPSidentifyapossiblesolutionforaspecificrequirement.However, additionaltimeisneededtoconducttheprocess,assuppliersmusthaveasufficientperiodtorespondtotheRFI.TheRFI P rocurementManual,R evision7 52 shouldbeadvertisedonUNGMandinanyothermediaconsideredappropriatebythePAasindicatedinsection5 .3. Furthertotheprovisionsinsection6 .10,itisnotmandatorytousetheUNOPSeSourcingsystemforRFIprocesses. Exceptionally,ifapprovedbythePA(forinstanceinurgentsituationsorlowvalueprocurement),theRFImaybesentto suppliersdirectlybyemailwithoutadvertisementandwithoutusingthecorporatetemplate. 5.5 Requestf ore xpressiono fi nterest( EOI) ArequestforEOIisanadvertisementtoidentifysuppliersthatwishtoparticipateinasolicitation.Suppliersare requestedtoexpressinterestbeforeaspecifieddeadlinebysubmittingdetailedinformationdemonstratingexperience andqualificationsinprovisionoftherelevantgoods/services/works.Theinformationprovidedbyinterestedsuppliersis assessedandsuppliersareconsideredforinclusionontheshortlistofcompaniesthatareinvitedtosubmitdetailed offers/proposals. ArequestforEOIisacost-effectivemethodtoidentifysuitablesuppliers.However,itrequiresallocationofadditional time,assuppliersmusthaveasufficientintervaltorespondtothecallforEOI,whichshallbenolessthantencalendar days.Whenshorterdeadlinesarespecified,thereasonsmustbeproperlyexplainedanddocumentedinthecasefile. AnEOIshouldbeusedwhenthereisanover-supplyofpotentialbidders;itallowsforthereviewofsuppliers’ qualificationsinordertomakesurethemostqualifiedareinvitedtobid.AnEOIistypicalforaconsultingassignment and/orassignmentswheretechnicalexpertiseiscritical. TheEOIshallbeadvertisedonUNGMandinanyothermediaconsideredappropriatebythePAasindicatedinsection 5.3. EvaluationofEOIsmustbeperformedbyanevaluationteamformedbyatleastaprocurementofficialandachairperson, asfurtherdefinedinsection8 .2Evaluationteam. 5.6 Pre-qualificationo fv endors Pre-qualificationisaformalmethodofassessingsuppliersagainstpredeterminedcriteriaandonlysupplierswhomeet establishedcriteriaareinvitedtotender. Theprocessguaranteesthatsolicitationdocumentsareextendedonlytosupplierswithadequatecapabilitiesand resources.Adequatetimemustbeallowedforpotentialsupplierstoprepareresponsiveapplications.Theperiod betweentheinvitationforpre-qualificationandthedeadlineforsubmissionofaresponsetotheinvitationfor pre-qualificationshallbenolessthantencalendardaysunlessawrittenjustificationhasbeenprovidedbythePAfor shorterperiodsandhasbeenincludedintheprocurementfile.Invitationsforpre-qualificationmustbeadvertisedon UNGMandanyotherrelevantmedia. Pre-qualificationisaformalprocesswheresupplierappraisalisdonepriortoissuingthesolicitationdocuments.If pre-qualificationisdoneforaspecificprocurementactivity,allsupplierssubmittingapplicationsandmeetingthe pre-qualificationcriteriashallbeinvitedtotender.Pre-qualificationdoesnotpreordainacontract. Pre-qualificationisrecommendedwhen: a) Complexorspecializedgoodsorservices(e.g.mineclearanceservicesorequipment)arebeingprocured; b) AparticulartypeofgoodorserviceisprocuredonaregularbasisandforwhichestablishmentofLTAswouldnot beanappropriateprocurementstrategy(e.g.notresultingincompetitiveprices); c) Ahighdegreeofriskisinvolvedintheprocurement(e.g.securityandsafetyequipmentandservices); d) Thehighcostsofpreparingdetailedbidscoulddiscouragecompetition(suchascustom-designedequipment, designandbuildprojectsorspecialisedservices); e) Thegoodsorservicesarecriticalprojectinputs(i.e.latedeliveryorthedeliveryofawrongproductorservice wouldhavecostlyimplications); f) Therequirementisforconstructionworkswithcomplextechnicalcomponentsforwhichthesupplierneedsto haveminimumtechnicalcapabilityandcapacitytocompletetheworkstotherequiredqualitystandard. Pre-qualificationmaybeusefulinreducingtheriskofcontractfailureandisthereforeadvisablefortheprocurementof complexworks.Thetimerequiredforpre-qualificationofcontractorsshouldbebalancedagainstlessenedriskandthe reducedtimeneededfortenderevaluationatlaterstagesintheprocurementprocess.Incaseswherethereareseveral qualifiedandeligiblesuppliers,pre-qualificationmayalsoreduceprocurementcosts. Evaluationofinvitationforpre-qualificationprocessesmustbeperformedbyanevaluationteamformedbyatleasta procurementofficialandachairperson,asfurtherdefinedinsection8 .2Evaluationteam. P rocurementManual,R evision7 53 Apre-qualificationisvalidforamaximumoftwoyears.Oncethisperiodhaselapsed,thePAmustconfirmthatthe criteriausedfortheinitialpre-qualificationstillapply,andanyrequestsforapre-qualificationtoextendbeyond2years mustbeapprovedbytheDirector,PG. 5.7 Creationo fs hortl istso fs uppliers 5.7.1 Supplierselectionforshortlist Whenmarketresearchhasbeenundertaken,itmayresultinanundulylonglistofpotentialsuppliers.Aspreviously elaborated,therecanbereasonswhyitmakessensetoinviteonlyalimitednumberofsuppliers(thoseontheshortlist) tosubmitoffers.Theobjectiveofestablishingashortlistofinvitedsuppliersistosafeguardcosteffectivecompetition betweenqualifiedsuppliers.Thefollowingprinciplesshallbeusedforshortlistselection: a) Entitiesincludedintheshortlistshall,totheextentpossible,representafairshareofpotentialmarketsand equitablegeographicdistribution.Dueconsiderationistobegiventotheinclusionofsuppliersfromdeveloping countriesandnewemergingmarkets,aswellasfromspecialinterestgroupssuchaswomen-ownedbusinesses; b) Forrepetitiverequirements,theshortlistshallbeupdatedregularly,e.g.everysixmonths,toconsiderpotential newsuppliersinthemarket; c) Ifapre-qualificationprocesshasbeenundertakenforaspecificprocurementactivity,allsuppliersmeetingthe pre-qualificationcriteriashallbeshort-listed; d) IfanEOIoranRFIhasbeenundertakenforaspecificprocurementactivity,UNOPSisundernoobligationto inviteallcompanieshavingexpressedinterestthrougharequestforEOIorhavingrepliedtoanRFI.Similarly, thereisnoobligationforUNOPStolimittheshortlisttocompaniesthatexpressedinterestorrepliedtoanRFI. Whereadditionalcompaniesareadded,theevaluationteamshouldassessthesameinformationforeach supplieraswasrequestedintheEOIorRFI; e) Ifthereisonlyalimitednumberofsuppliersinthemarket(oligopolymarketconditions)andtheprocurement officialhasnotbeenabletoidentifytheminimumrequirednumberofshortlistinviteesdespiteadequate marketresearch,thismustbeclearlydocumentedandexplainedtothePAwhenrequestingapprovalofthe shortlistand,eventually,whenrequestingcontractaward.Whennosuchconditionexists,shortlistsmust includetheminimumrequirednumberofinviteesotherwisetheresultingawardwillbeconsideredasan exceptiontotheuseofformalmethodsofsolicitation(see6 .8Exceptionstocompetitivetenderingorformal methodsofsolicitation); f) Savewheretheconditioninthepreviousparagraphhasbeenmet,(i)forprocurementactivitieswithestimated valueofUSD50,000ormorebutlessthanUSD250,000,aminimumofthreeentitiesmustbeshort-listed;and (ii)forprocurementactivitieswithestimatedvalueUSD250,000ormore,aminimumofsixentitiesmustbe short-listed.However,morethantheseminimumnumbersofentitiesmustbeshort-listedifrequiredtoachieve competition; g) Wherepossible,shortlistsshouldincludeatleastonequalifiedwomen-ownedbusiness; h) Ifsuppliersmustmeetspecificrequirementsfortheprocurementactivityinquestion(e.g.specificproduct requirementssuchasISOcertification/qualitystandards,representationofsupplierintherecipientcountry and/orclientspecificrequirementsaspertheprojectagreementwiththeclient)onlysuppliersthatmeetthese requirementsshallbeselectedfortheshortlist.Requirementsmayincludethesuppliers’socialand environmentalperformanceaccordingtointernationalstandards(e.g.ISO14001,SA8000,OHSAS18001or equivalentsystems),orothersustainabilityperformancerequirements(e.g.availabilityofcorporatetake-back schemesintherecipientcountry).Forprocurementrequirementsrelatingtomedicines,medicaldevices,and otherhealthproducts,refertoqualityandqualificationrequirementssetoutinA nnex2; i) Asageneralrule,thesupplier’stechnicalandfinancialcapacityshouldbeproportionatetoand/orappropriate vis-à-vistheestimatedsize,scopeandvalueofthecontract; j) Thecapacityofthesuppliersmustbetakenintoaccount.Particularly,ifmultipletendersareundertaken simultaneouslyorapossibilityexistsofawardingmultiplecontractstothesamesupplierswithinthetimeframe requiredforexecutionofthecontracts.Thisisparticularlycriticalforeffectivedeliveryofinfrastructureworks. Cashflowandresourcemanagementissuesbythecontractorcanhavesevereimpactonboththequalityand timelinessofinfrastructureworks.Assuchspecificcapacityandtechnicalcriteriacouldbeassessed; k) Suppliersthatareineligiblemustnotbeshort-listed(refertosection3 .3Vendorineligibility). AshortlistisinmostcasescreatedasaresultofapubliclyadvertisedrequestforEOIs(section5 .5)orinvitationfor pre-qualification(section5 .6).Whilebothprocessesoffersimilarities(i.e.minimumbiddingtime,mannerof advertisement,evaluationteamrequirements)theyhavethefollowingdifferences: P rocurementManual,R evision7 54 ● Thenatureofthegoods,servicesorworkstobeprovided,perguidanceincludedinsection5 .5and5 .6. ● RequestsforEOImaylimitthenumberofsupplierstobeincludedintheshortlist,iftheannouncement indicatesamaximumnumberofsupplierstobeincludedandthecriteriabywhichtherankingwilltakeplace. However,inaninvitationforpre-qualificationprocess,allsuppliersthatmeetthecriteriamustbeincludedinthe shortlist. ● InashortlistresultingfromarequestforEOIprocess,suppliersthatdidnotsubmitaresponsetotheEOImay beaddedtotheshortlistprovidedthattheevaluationteamconfirmsthatsuchsuppliermeetsthecriteria includedintheEOIandthatajustificationforthesameisapprovedbythePA.Intheeventofashortlist resultingfromaninvitationforpre-qualification,addingfurthersuppliers(e.g.intheeventthatthenumberof suppliersislessthanthoseindicatedinparagraphfabove)canonlybedonebyre-advertisingtheinvitation. ● Ashortlistresultingfromaninvitationforpre-qualificationprocessmaybeused(ifsostatedinthe announcement)formorethanonesolicitationprocess,i.e.canbeusedforaseriesofupcomingsolicitation processes,withinthetimedurationoftheshortlist,whichpersection5 .6shallnotexceedtwoyears. 5.7.2 Approvalofshortlist Ashortlisttemplatemustbecompletedforallsupplierswhowillbeinvitedtotenderinthelimitedcompetitionprocess (see6 .2.2Limitedcompetition),includingdetailsonthesourceofsupplieridentificationandmustbepre-clearedbya procurementreviewerpriortoPAapproval.Ifapplicable,aproperjustificationmustbeincludedexplainingthereasons fornotobtainingtheminimumnumberofshort-listedsuppliers.Theonlyexceptionsforthecreationofashortlist templateare:a)limitedcompetitionprocessesdoneforcontract valuesunder$5,000,furthertotheShoppingmethod, b)limitedcompetitionprocessesdoneforcontractvaluesunder$50,000,furthertotheRequestforQuotations(RFQ) method,providedthattheprocessisconductedintheeSourcingsystem,c)limitedcompetitionprocessesofanycontract valuedoneunderEmergencyProcurementProcedures(EPP). Iftheprojectagreementrequiresano-objectiontotheshortlistfromthepartner,theenduserorthefundingsource, thismustalsobeobtainedpriortoissuanceofthesolicitationdocuments. Chapterr esources UNOPSpolicies Annex2:QualityAssurancePolicyfortheProcurementofMedicines,MedicalDevicesand otherHealthProducts PQMS:ManageProcessStage:Sourcing Pre-qualification Vendorsourcing Noticeforopentender(ITB/RFP) Requestforinformation(RFI) Requestforexpressionofinterest(EOI) Noticeforpre-qualification Shortlist UNGM AnnualStatisticalReportonUNProcurement UNWebBuyPlus Intranetsite:UNOPSLTAs Intranetsite:UNOPSProcurementDataandAnalytics Intranetsite:CommunitiesofPractice(COP) Intranetsite:UNOPSSustainableProcurement Guidelines Templates Otheruseful resources P rocurementManual,R evision7 55 6 Solicitation 6.1 Overview Afterrequirementshavebeenclearlyandcompletelydefined(see4 .3Requirementsdefinition)andsourcinghasbeen undertaken(see5 Sourcing),thenextstepintheprocurementprocessisthesolicitationprocess.Thisisdoneeither throughformalmethodsofsolicitationorexceptionstoformalmethodsofsolicitation,bothofwhichresultintheactual solicitationofoffer/s. Solicitationisthegenerictermforarequesttosupplierstoofferabid,quotationorproposal.Themethodusedto communicateaprocurementrequirementandrequestanofferfrompotentialvendorsisreferredtoasthesolicitation processandmaybeintheformofshopping;requestforquotation(RFQ);invitationtobid(ITB);orrequestforproposal (RFP). Theselectionoftheappropriatesolicitationmethodmustbebasedontheexpectedprocurementvalue,thenatureofthe requirementoracombinationofboth,andiftheExecutiveChiefProcurementOfficer(ECPO)hasauthorizeduseof emergencyprocurementprocedures(EPP)(see1 5.4EmergencyProcurementProcedures). Furthertothemarketandvendorinformationidentifiedinthesourcingprocess,procurementofficialsshouldconsider thefollowingsteps: a) First,considerwhethertherequirementscouldbemetappropriately(i.einamannerthatiseconomic,efficient andthatachievesbestvalueformoney)throughtheuseofanexistinglong-termagreement(LTA),includingUN WebBuyPlus,redeploymentofassets,orsupplyex-stockfromUNOPSsources; b) Iftherequirementscannotbemetappropriatelyperpoint(a)above,asolicitationprocessmustbecarriedout, throughtheappropriatetypeofcompetition(see6 .2Typesofcompetition)andsolicitationmethod(section6 .3). AsperFRRrule118.03,unlessexceptionstotheuseofformalmethodsofsolicitationarejustified,procurementcontracts shallbeawardedonthebasisofeffectivecompetition,whichinclude: a) Acquisitionplanningfordevelopinganoverallprocurementstrategyandmethodology; b) Marketresearchforidentifyingpotentialcontractors; c) Competitiononaswideageographicbasisasispracticableandsuitedtomarketcircumstances;and d) Considerationofprudentcommercialpractices. 6.2 Typeso fc ompetition Inadditiontoselectinganappropriatesolicitationmethod(see6 .3Solicitationmethods),selectingthetypeof competitionforaprocurementactivityisanimportantstepinguaranteeingthatUNOPSobtainsbestvalueformoney. Varioustypesofcompetitionmaybeused,dependingonthevalueoftheprocurement,marketconditionsandother factors. 6.2.1 Openinternationalcompetitionandopennational/regionalcompetition AtUNOPS,openinternationalornational/regionalcompetitionisthedefaultmethodofcompetition.Thepurposeof openinternationalornational/regionalcompetitionistoprovideallpotentialsupplierswithadequateandtimely notificationofUNOPSrequirementsandequalaccessandfairopportunitytocompeteforcontractsforrequiredgoods, servicesorworks. National/regionaltendersaretypicallyconductedinthefollowingcases: a) Whenworksarescatteredgeographicallyorspreadovertime,andtheworkswouldlikelynotbeofinterestto internationalcompanies; b) Wherefromatotalcostperspectiveitisbeneficialtoobtainthegoods,servicesorworkslocally; c) Whenservicesarerelatedtothenationalcontext(e.g.advertisingservicesinnationalnewspapers,locallicences requiredtooperate,etc.); d) Ifknowledgeofthenational/regionalsystemisarequirement; e) Ifnational/regionalsourcingprovidesdemonstrablebenefitsintermsofreducedenvironmentalimpacts, increasednationalownershiporotherreasons,and/orifsospecifiedintheprojectagreement; f) Ifrequiredbytheclientandspecifiedintherespectiveprojectagreement; g) Wheregoodssourcedlocallyhaveapositivesustainabilityimpact,e.g.eliminatingtransportationcosts; P rocurementManual,R evision7 57 h) OtherreasonsacceptabletothePAapprovingthesolicitationdocument. Inanyevent,itisessentialtoensurecompetitivenessofthesolicitationprocess;national/regionalcompetitionmustonly beusedifthereareenoughsuppliersofthegoods/services/worksintheareatomaintainhealthycompetition.Further, theriskofcartelsforming(i.e.suppliersunitingforcommonprofitanddefeatingthepurposeofcompetition)mustbe monitored. Openinternationalornational/regionalcompetitionisthemosttransparentmethodofconductingaformalsolicitation process.Businessunitsmustoptforopenratherthanlimitedcompetition(see6 .2.2Limitedinternationalcompetition andlimitednational/regionalcompetition)unlessavalidreasonexistsforlimitedtendering. Forfurtherinformationonadvertisementofbusinessopportunities,pleasereferto5 .3Advertisementofbusiness opportunities. 6.2.2 Limitedinternationalcompetitionandlimitednational/regional competition Intheeventofavalidreasonfornotholdinganopencompetition,alimitedcompetitionmaybeheld.Bydefinition, limitedcompetitionallowsonlyselectedvendorstoparticipateinasolicitation. Limitedinternationalandnational/regionalcompetitionisrestrictedtoashortlistofsuppliersselectedina non-discriminatorymannerfromrosters,pre-qualifications,expressionsofinterest,marketresearch,etc.Beforeissuinga solicitationbasedonlimitedcompetition,procurementofficialsmustobtainpriorwrittenpermissionfromthePA.PA approvalmustbegivenatthetimeofshortlistapproval(byfillingthecorrespondingfieldintheshortlisttemplate).Inall othercases,thesolicitationdocumentmustbepubliclyadvertised. Validreasonsforlimitedinternationalandnational/regionalcompetitionare: ● Thecontractvalueisrelativelylow,i.e.lessthanUSD50,000; ● Theprojectagreementrequirestheuseoflimitedcompetitiontenders,includingwhendonetosupportthe principlesofnationalcapacityandsustainabilitysuchasmicro,smallandmediumenterprisesandspecial interestgroupsasperprovisionsinA nnex1.Anopentenderwillhavenegativesecurityimplications; ● Thesubject/matterofthetenderisotherwisesensitiveandcannotbeadvertised; ● AshortlistofvendorstobeinvitedtobidhasbeencreatedfurthertoanEOIorapre-qualificationprocess (furthertotheprovisionsinsections5 .5Requestforexpressionofinterest(EOI)and5 .6Pre-qualificationof vendors)andthishasbeenidentifiedasthemostsuitableprocurementstrategy; ● OtherreasonsacceptabletothePAapprovingthesolicitationdocument. UNOPSshallfosterthedevelopmentoflocalmarkets:alimitednational/regionalformalsolicitationmaybeundertaken(i) ifanopeninternationalornational/regionalcompetitioncannotbeheldinaccordancewith6 .2.1Openinternational competitionandopennational/regionalcompetition,or(ii)ifprocurementrequirementscanbesatisfactorilymetwithina localcontextorareunlikelytobemetoutsidethelocalcontext(e.g.provisionofadvertisingservicesinnational newspapers,etc.).Well-qualifiedinternationalsuppliersexpressinginterestinanational/regionaltendershallnotbe automaticallyexcludedfromparticipatinginthetenderonthesametermsasnational/regionalsuppliers. Wherelimitedcompetitionisapplied,businessunitsmustcontinuetoendeavourtoensurethatasufficientnumberof prospectivevendorsareinvited,andthatatleastthree(3)offersarereceivedandevaluated,inordertoestablish value-for-money.Whenfewerthanthreeoffershavebeenreceivedforprocurementsusinglimitedcompetition,the requestforawardmustincludeanexplanationofthecircumstancesthatledtothissituationaswellasajustificationof reasonablenessofprice(seesection8 .7.1). 6.2.3 Solesourcingordirectcontracting Solesourcing,alsoknownasdirectcontracting,iswhenthereisnocompetitivemarketplaceforarequirement,i.e.the productorserviceneededisavailableonlyfromonesource.Insuchinstances,UNOPSmaysolicitanofferfromthesole identifiedsupplierforaparticularprocurementaction. Pleaserefertosection6 .8Exceptionstocompetitivetenderingorformalmethodsofsolicitation,whichalsoapplyto situationswheretheremaybeseveralsourcesavailablebutotherreasonscompelUNOPStoinvokeanexceptionground (e.g.exigency,lease). P rocurementManual,R evision7 58 6.3 Solicitationm ethods Asolicitationisarequesttosupplierstoofferabid,quotationorproposal.Therearefourmethodsavailabletosolicitan offerfromasupplier:Shopping,requestforquotation(RFQ),invitationtobid(ITB)orrequestforproposal(RFP).Thefirst twoareconsideredinformalmethodsandthelattertwoformalmethodsofsolicitation. Anumberoffactors,suchasmarketconditions,thecomplexityandnatureoftherequirement,i.e.goods,servicesor works,monetaryvalueandconditionsofthepartnerinfluencethechoiceofsolicitationmethod.Locationandurgency mightalsohaveaneffectonthechoiceofsolicitationmethodandtheproceduresfollowed. UndernocircumstancesshalltherequirementsbesplitintomultipleShoppingorRFQprocessesforthesameorrelated requirementtoavoidaformalmethodofsolicitation. Table2|Summaryofsolicitationmethods Solicitation Contract method value Shopping RFQ ITB <US$5,000 Requirements Off-the-shelfgoods,standard specification,simpleservices. US$5,000< Requirementsforgoods,servicesor US$50,000 worksareclearandspecific Requirementsforgoods,servicesor ≥US$50,000 worksareclearlyandcompletely specified Evaluationmethod Lowestpricedmost technically acceptable Lowestpricedmost technically acceptable Envelopesystem Norequirementfor sealedoffers Norequirementfor sealedoffers Lowestpriced substantially compliant Requirementsforgoods,servicesor RFP worksthatcannotbeexpressed ≥US$50,000 quantitativelyandqualitativelyor Cumulativeanalysis complexrequirementsthatmaybe metinavarietyofways 6.3.1 Shopping Shoppingisaninformalmethodofsolicitationappropriatefortheprocurementofreadilyavailableoff-the-shelfor standardspecificationgoodslessthanUSD5,000,orsimpleserviceslessthanUSD5,000. Shoppingisundertakenbasedonthecomparisonofpricesobtainedfrompotentialsuppliers,receivedorallyorinwriting (includingbycheckingavailableonlinesources).Pricestakenorallymustbewrittendowncarefully,datedandkeptinthe file. Whenusingshoppingasamethodunderlimitedcompetition,atleastthreesuppliersmustbecompared.Shoulditnotbe possibletocomparethreesuppliers,thereasonmustberecordedinwritingintheawarddocument. Awardsaremadebasedonthe‘lowestpriced,mosttechnicallyacceptableoffer’evaluationmethodology(see8 Evaluationofsubmissions)andbedocumentedinaShoppingexplanatorynoteperthecorporatetemplate,justifyingthe selectionofvendorandapprovedbytherelevantProcurementAuthority.Forefficiencyreasons,businessunitsmay combinemultipleShoppingprocessesintoasingleexplanatorynote,providedallrelevantinformationisincludedonthe processesforthePAtomakeadecision.Theonlyexceptionsnottofilloutsuchexplanatorynotearecashpayments belowU$250doneinthecontextofanapprovedPettyCashorOperationalAdvancemechanismandtravel-relatedcosts withinanapprovedTravelAuthorization. Businessunitswithmultiplesimilarsmallvaluerequirementsunder$5,000shouldconsidertheestablishmentofa BlanketPurchaseAgreement(BPA),seesection1 1.5. P rocurementManual,R evision7 59 6.3.2 Requestforquotation AnRFQisaninformalmethodofsolicitation.Itisusedforlowvalueprocurement(belowUSD50,000)wherethe requirementsforgoods,servicesorworksareclearandspecific. TheuseoftheRFQtemplatesismandatoryinallcases.RFQsmusthaveaclearlydefinedsubmissiondeadline,which mustbespecifiedintheRFQdocumentandcommunicatedtoallprospectivebidders.QuotationsinresponsetoanRFQ mustbereceivedinwriting.RFQsaresubjecttothebidreceiptandopeningproceduresoutlinedinchapter7 . WhenusinganRFQunderlimitedcompetition,atleastthreesuppliersmustbeinvitedtosubmitaquotation.Where possible,procurementofficialsshouldconsiderinvitingwomen-ownedoryouth-ownedbusinessesorotherspecial interestgroups.Shoulditnotbepossibletoobtainthreequotations,thereasonmustberecordedinwritingandsigned bythePA. Awardsaremadebasedonthe‘lowestpriced,mosttechnicallyacceptableoffer’evaluationmethodology(see8 Evaluationofsubmissions). 6.3.3 Invitationtobid AnITBisaformalmethodofsolicitationwhereprospectivesuppliersarerequestedtosubmitabidfortheprovisionof goods,servicesorworks.Itisnormallyusedwhentherequirementsareclearlyandcompletelyspecified.AnITBis mandatoryforprocurementsequaltooraboveUSD50,000butcanalsobeusedforlowervalueprocurement(below USD50,000)ifrequirementsarecomplexorifthePAotherwisedeterminesitbeneficial. TheuseoftheITBtemplatesismandatoryinallcases.ITBsmusthaveaclearlydefinedsubmissiondeadline,whichmust bespecifiedintheITBdocumentandcommunicatedtoallprospectivebidders.BidsinresponsetoanITBmustbe receivedinwriting.ITBsarebasedonaone-envelopesystem,i.e.thefinancialandthetechnicalcomponentsofabidare combinedinonesingledocument.ITBsaresubjecttothebidreceiptandopeningproceduresoutlinedinchapter7 . AnITBcaneitherdefinetheminimumrequirementsagoodorservicehastomeetormustoutlinearangeofacceptable requirements.Duringevaluation,abidiscompliantbasedonpass/failcriteria. Contractsareawardedonthebasisofthe‘lowestpricedsubstantiallycompliantoffer’evaluationmethodology,including deliveryterms,andanyothertechnicalrequirementsstatedintheITB. 6.3.4 Requestforproposal AnRFPisaformalmethodofsolicitation.Itisusedforprocurementofservicesandgoodswhenrequirementscannotbe expressedquantitativelyandqualitatively(e.g.consultingorsimilarservices)atthetimeofsolicitationorforthepurchase ofcomplexgoodsorworkswheretherequirementsmaybemetinavarietyofwaysandanevaluationbasedon cumulativeanalysisismostappropriate.AnRFPisonlyrequiredforprocurementequaloraboveUSD50,000butcanalso beusedforlowervalueprocurement(belowUSD50,000)ifappropriate. AnRFPrequestsatechnicalproposalthatoffersasolutiontotherequirementsspecifiedinthesolicitationdocument.A separatefinancialproposalindicatingallcostsassociatedwithcarryingoutthetechnicalproposalisalsosought.In responsetoanRFP,suppliersmustsubmitthetechnicalandfinancialdetailssealedseparately(two-envelopesystem). Thepurposeofthetwo-envelopesystemistomakesurethetechnicalevaluationfocusessolelyonthecontentsofthe technicalproposalswithoutinfluencefromthefinancialproposals.RFPsaresubjecttothebidreceiptandopening proceduresoutlinedinchapter7 ,includingtherequirementforseparateopeningsessionsfortechnicalproposals(all proposalsreceived)andfinancialproposals(onlyforofferorsdeemedtechnicallycompliantafterevaluation). TheevaluationcriteriaareestablishedintheRFPbyidentifyingthetechnicalandfinancialevaluationfactorsand weightingthekeyareasofimportancethatwillbeconsideredinthesourceselection.AtUNOPSweightingsoftechnical andfinancialproposalscanbeineither:80%-20%,70%-30%,60%-40%or50%-50%.Weightingneedstobeconsideredon acase-by-casebasistoachievetheappropriatebalance.Theapplicablebalancebetweenthevariousevaluationcriteria mustbeestablishedbeforetheRFPisissued,andexpresslystatedinthesolicitationdocuments:thelowerthecomplexity oftherequirements,thehigherthefinancialweightmustbe.Inaddition,theRFPmuststateaminimumpassing thresholdintermsofpercentageofthetotalpointsofthetechnicalproposal(normally60%or70%oftotalpoints)which willdetermineiftheproposalisdeemedtechnicallyresponsiveandifitwillbesubjecttothefinancialevaluation. Proposalsareevaluated,rankedandawardedaccordingtothe‘cumulativeanalysis’evaluationmethodology,defining bestvalueastheparamountoverallbenefitwhenconsideringtechnicalandfinancialfactors.Thecontractisawardedto P rocurementManual,R evision7 60 thequalifiedcontractorwhoseproposalisconsideredtobethebestvalue(technicalandfinancial)andthemost responsivetotheneedsofUNOPSanditsclients. Inordertofurtherassistsuppliersindeterminingtheappropriatequalityofgoods,worksorservices,UNOPSmaychoose toincludeestimatesofpersonnelandotherinputrequiredinordertoreachtheexpectedresults.Inexceptional circumstancesandsubjecttoex-anteauthorizationbytheDirector,PG,UNOPSmayindicatetheavailablebudgetinthe RFP;however,thepotentialdrawbackisthatsuchinformationmayleadbidderstoaligntheirfinancialproposalstothe budgetdisclosed. 6.3.5 Selectionofsolicitationmethodforworks Forprocurementofworks(asdefinedinsection2 .1.1Definitionofprocurement)thesamesolicitationmethodsas explainedaboveshouldbeusedforthebiddingprocess:RFQ,ITBandRFP.However,thedocumentstobeusedineach ofthedescribedcaseshavebeenespeciallyadaptedforprocurementofworks,i.e.thestandarddocumentsforgoods andservicesmustnotbeused.Shouldaprocurementofficialhaveanydoubtonwhethertousesolicitation/contract templatesforgoods/servicesorforworks,thesemustberaisedtoPGandIPMGpriortostartingtheprocurement process. Generalconsiderationsintheselectionofsolicitationmethod/contractmodalityforworks: ● Priortoselectingthesolicitationmethod,itisimportanttoselectthecorrectworkscontractupfrontinorderto preparethemostsuitablelinkedsolicitationmethod.UNOPShasdevelopedasuiteofsixcontractsbasedonFIDIC. Incaseofdoubts,IPASPMIshouldbecontactedforadviceonhowtobestselecttheappropriateworkscontract. Theseincludefourdifferentconstructioncontracts,onecontractforConsultancyServicesforWorksandone DesignandBuildConstructionContract.Detailsoneachofthesecontractsareincludedinsection1 1.69.These contractsareassociatedtooneormoresolicitationmethodasdescribedinTable3below10; ● Theselectionofsolicitationdocumentandrelatedtypeofcontractformshouldnotbemadesolelyonmonetary threshold.Itisimportanttochoosethecontractbasedontheconcretenecessitiesandcomplexitiesoftheworks, andconsideringotherfactors,suchasrisk;expectedcontractorcapacity;familiarityofcontractorswithsuch contracts;andUNOPSownprojectcapacityandstandardpracticeinthelocation.Approvaltouseacontract outsideofitsthresholdmustbesoughtfromIPMG; ● Forsimpleworks,usetheinformalmethodofRFQ.ItisnormallyusedwiththeMinorWorksContractwhenthe monetarythresholdisbelowUSD50,000,howevercouldbeusedwithanyoftheotherUNOPSworkscontractsif moreappropriate.InthegeneralcaseofworkswithvaluesaboveUSD50,000–orforlowervalueswithno minimummonetarythresholdwheretheworksareconsideredtoberelativelycomplex–useoneoftheformal solicitationmethodsforworks,eitherITBorRFP,eachofwhichislinkeddirectlytotheappropriateworkscontract; ● Forcomplexconstructionworkswherethetechnicalapproachandmethodologyproposedbythebiddersareof criticalrelevanceforperformanceofthecontract,abalancebetweenthetechnicalandfinancialcriteriainthe evaluationwouldlikelyleadtobettervalueformoney,moreeffectivecompetitionandbetterservetheinterestsof UNOPSanditsclients.InthiscasetheRFPforworksshouldbeused,allowingtheuseofcumulativeanalysisinthe ● evaluationoftheoffers; Whenthelumpsumpaymentmodalityisselectedforanyoftheconstructioncontracts,thesolicitationdocuments shallincludeabreakdownofquantitiesalongwithschedulesofunitratesseparatelytofacilitatethecomparisonof offersduringevaluationandtoassessandcomputethecostofvariations,ifany; ● Ingeneral,itisanticipatedthatfortheprocurementofservicesundertheContractforConsultantServicesfor WorkstheuseofRFPisrecommended.However,shouldafterassessmentoftherequirementsandcontext deemedthatacumulativeanalysisevaluationwouldnotaddvalueinthatsituation(e.g.servicestobeprocuredare forsupervision,incertaincontexts)itmaybeappropriatetouseRFQorITBasthesolicitationmethod,depending onthethresholds(ITBifequalorabovetoUSD50,000); ● TheDesignandBuildConstructionContractiswheretheobjectiveoftheprocurementprocessistobothprovide theproject’sdesignanddeliveritsconstruction.Itiscriticalinthesecasestohaveawell-preparedsetofEmployer’s A tthetimeofissuanceofthisProcurementManual,IPMGhasreleasedasuiteoffourcontractsforworksthatwill eventuallyreplacethecurrentMeasuredPriceContract,LumpSumContract,ShortFormContract,andConsultant ServiceContractsforWorks.ConstructionContractforDesignandBuildwillbemadeavailablein2021.Procurement practitionersshallalwaysrefertothelatestversionoftheworkscontractsaspertheOIUNOPSWorksContractsand correspondingtemplatesontheintranet. 10 IPMGwillissuein2021anupdatedcontractselectionprocessandcriteriathatwillbeusedforthenewsuiteof contractsforworks.Onceissued,suchprocessandcriteriashallsupersedethecontentofsection6 .3.5ofthe ProcurementManualforanynewprocurementprocessesissuedafterthatdate. 9 P rocurementManual,R evision7 61 Requirementsbeforeproceedingtotender.ThepreparationofEmployer’sRequirementsisaskilledtaskand shouldnotbeunderestimated.Aswithafulldesign,theEmployer’sRequirementswillbesubjecttoadesignreview byIPMGandaCertificateofDesignReviewCompliancewillberequiredbeforetenderingforaDesignandBuild ConstructionContract); ● WhenprocuringaDesignandBuildConstructionContract,anRFPistherequiredprocurementmethod,asthe requestisforatechnicalsolutionthatprovidesadesignforadeterminedscopeofworksnotonlyamonetary valueoroffer.ThetemplatetouseistheRFPforDesignandBuildConstructionContract.Duetothecomplexityof thedesignandbuildapproach,itismandatorytoobtainapriorapprovalfromIPMGbeforepreparinganRFPfor DesignandBuildservicesanditscorrespondingcontract;; ● Whentherequirementsincludeacombinationofgoodsorservicesandworks(e.g.thereconstructionofa laboratoryandthesupplyandinstallationofequipmentforthesame)andthesecannotbeissuedasseparate solicitationprocesses,IPMGandPGshouldbecontactedforadvicetoexploreoptionstoissuea‘hybrid’solicitation document.Such‘hybrid’wouldensurethatthedifferentelementsoftherequirementsarecoveredbytherelevant contractandriskmanagementprovisions. Table3|Selectionofsolicitationmethodandcontracttypeforworks Contract MinorWorks Typeof requirement Basicandroutine Construction works,contractors Contract ShortForm Construction Contract Contract withlowcapacity value method <US$50,000 RFQ ≥US$50,000 ITB Relativelybasicand US$250,000- routineworks Solicitation 1,000,000 ITB RFP Works contracts Measured Complexworksto Price bepaidona Construction measuredprice Contract basis LumpSum Complexworksto Construction bepaidonalump Contract sumbasis Engageconsultants fordesignservices, ITB >US$1,000,000 RFP ITB >US$1,000,000 RFP <US$50,000 RFQ ≥US$50,000 RFP ≥US$50,000 ITB workssupervision ContractforConsultant ServicesforWorks services,and/or othertechnical Solicitationdocument RFQforMinorWorks ConstructionContract ITBforMinorWorksContract ITBforShortForm ConstructionContract RFPforShortForm ConstructionContract ITBforMeasuredPrice ConstructionContract RFPforMeasuredPrice ConstructionContract ITBforLumpSum ConstructionContract RFPforLumpSum ConstructionContract RFQforConsultantServices forWorks RFPforConsultantServices forWorks servicessuchas feasibilitystudies, geotechnical investigations,etc. ITBforConsultantServices forWorks Forcontracting DesignandBuild ConstructionContract Anyvalue bothdesign andbuild RFP RFPforDesignBuild ConstructionContract services P rocurementManual,R evision7 62 6.3.6 Alternativeproceduresfortheprocurementofinnovation UNOPShasinplacearangeofprocedureswithinthisProcurementManualthatenabletheprocurementofinnovative goodsandservices,includingthefollowing: ● ScreeningthemarketforinnovativesolutionsthroughmarketresearchorbyadvertisingaRequestfor Information(RFI)–seesection5 .4 ● Creatingfunctionalandperformancespecifications–seesection4 .3 ● Allowingforthesubmissionofalternativeoffersatsolicitationstage–seesection6 .5.2 ● Structuringsolicitationprocesseswithlots–seesection6 .5.2 ● RequestingoffersthroughtheRequestsforProposals(RFP)methodwithanappropriateweightageofcriteria– seesection6 .3.4 ● Procuringfurthertotheexceptiontoformalmethodsofsolicitation,ground(ix)“Theproposedprocurement contractrelatestoobtainingservicesthatcannotbeevaluatedobjectively”–seesection6 .8.1 ● Dedicatedgrantsandpartnershipsprocedures–seesection2 .1 Additionally,aspartofitssupplierdiversityprogramme(UNOPSPossibilities),UNOPSmanagesthePossibilitiesPortal,a freeandeasy-to-usesubmissionprocessthatenablesinnovativecompaniesto“pitch”theirunique,sustainableand innovativesolutionstoacentraldatabasethatstoresthecompanydetailsandsolution(s)forinternalreference. However,theremaybesituationswheretheuseoftheaboveproceduresmaynotbesufficientlyeffectivetoprocure innovationortoinfluencethemarkettowardsinnovativesolutions,including: a) Pre-commercialactivitiessuchasresearchanddevelopmentservices; b) Goodsorservicesnotyetavailableonalarge-scalecommercialbasis; c) Situationswheresolutionsarenotcurrentlyknownornoreasilyaccessible,andcouldbenefitfromorganizinga designcontest,challengeorsimilarprocess. IfabusinessunitidentifiessuchasituationtheyshouldcontacttheProcurementGroup,andsubjecttoapprovalbythe Director,PG,alternativeproceduresfortheprocurementofinnovationmaybeapplied,including: ● Multi-stagesolicitationprocess.Tobeusedwhenitmaybeundesirableorimpracticaltopreparecomplete technicalspecificationsinadvance.Inthefirststage,proposalsareinvitedonthebasisofaconceptualdesign, orperformance,orfunctionalspecificationbasis,subjecttoUNOPSconductingdiscoveryandclarification meetingstolearnaboutpossiblesolutions.Inthesecondstage,thesolicitationdocumentmaybeamended basedonthediscoveriesmadeinthefirststagemeetings,andissuedtothequalifiedbiddersrequestingthem tosubmitfinalproposals. ● Alternativeevaluationmethodologies(furthertothoseinsection8 .4): o Qualitybasedevaluation:theproposalqualityisevaluatedwithoutusingcostasanevaluationcriterion. Itmayeitherbedonebyrequestingupfrontbothtechnicalandfinancialproposals,inwhichcasethe financialproposalofonlythehighesttechnicallyqualifiedbidderisopened,andevaluatedto determinethemostadvantageousproposal.Alternatively,therequestforproposalsdocument requestsonlythetechnicalproposal,thebidderwiththehighest-rankedtechnicalproposalisinvitedto o submititsfinancialproposalfornegotiations. Fixedbudgetbasedevaluation:Thesolicitationdocumentspecifiestheavailablebudgetthatshallnotbe exceededandtheminimumscoreforthetechnicalproposals.Theproposalwiththehighesttechnical scorethatmeetsthefixedbudgetrequirementisrecommendedforaward. ● Alternativeevaluationproceduresthroughthereplacementofthestandardevaluationteam(section8 .2)witha jury,e.g.inthecontextofadesigncontest. ● OtheralternativeproceduresasdecidedbytheDirector,PG. WhenapproachingPG,thebusinessunitshallprovidedetailson:thetypeofinnovativegoodsorservicestheywouldlike toprocure;theestimatedbudgetfortheprocurementactivity;thereasonsbywhichapplicationofstandardprocedures wouldnotbesuitablefortheactivity;andtheresourcesavailabletomanagetheprocess. Shouldusageofalternativeproceduresfortheprocurementofinnovationbeauthorized,thetendermustincludeclear instructionstobidders,tobeapprovedbyPG,onhowthesewillbeimplemented.Inallcases,UNOPSwillensure adherencetoitskeyprocurementprinciplesasoutlinedinsection1 .4. 6.4 Solicitationd ocuments UNOPSstandardsolicitationdocumentsmustbeusedwhensolicitingoffersfromsuppliersthroughRFQ,ITBorRFPas includedintheeSourcingsystem(seesection6 .10)orasstand-alonedocumentswhennotusingtheeSourcingsystem. P rocurementManual,R evision7 63 Whilethedetailsandcomplexityofsolicitationdocumentswillvaryaccordingtothenatureandvalueofthe requirements,theywillcontainallinformationnecessarytoprepareasuitableoffer.Thestandardsolicitationdocuments aretemplateswhichcontainUNOPSmandatoryrequirements,termsandconditionscustomizedtofitthespecific requirements(goods/servicesorworks)andtheprocurementmethodbeingundertaken(informal/formal).Thetemplates aretobecompletedwiththedetailsapplicabletoeachsolicitationprocess. Anychangesinthestandardparagraphsofthesolicitationdocuments,includingtheannexes,requirepriorclearanceby aprocurementreviewer,asappointedbytheDirector,PG.Furthermore,documentsmustnotincludeanystandardtext, requirementsorconditionsthatcontradicttheUNOPSGeneralConditionsofContract(GCC). AllUNOPSsolicitationtemplates(whetherforgoods/servicesorforworks)aresimilarlystructured.Thefollowingsection describesthecomponentsofsolicitationdocuments. 6.5 C omponentso fs olicitationd ocuments UNOPSsolicitationdocumentsarewrittendocumentsconsistingofthefollowingcomponents: 1. Letterofinvitation; 2. Particularsandinstructionstobidders; 3. Evaluationcriteria; 4. Scheduleofrequirements; 5. Returnablebiddingforms/schedules; 6. Contractualinformation. Whilethedetailsandcomplexityofsolicitationdocumentsmayvaryaccordingtothenatureandvalueofthe requirements,eachsolicitationmustcontainallinformationandappropriateprovisionsthatarenecessaryforbiddersto understandUNOPSneedsandtoprepareameaningfuloffer.Thus,thesolicitationdocumentsmustincludeall informationconcerningaspecificprocurementactivityandbeasconciseaspossible. Asnonewrequirementsmustbeintroducedorexistingonesmustnotbechangedafterthesolicitationprocesshasbeen completed,itiscrucialthatallrelevantinformationispresentedatthisstage. Thefollowingkindsofinformationshouldbeincludedinthevariouscomponentsofthesolicitationdocuments.The informationiseitheralreadyincludedintheUNOPSstandardtemplates,ormustbefilledinbeforeissuanceofthe solicitationdocuments. 6.5.1 Letterofinvitation Thesolicitationdocumentmustincludeonthefirstpagealetterinvitingsupplierstosubmitoffers,andincludereference tothespecificprocurementactivity(titleandreferencenumber),andalistofsectionsinthedocumentandsupporting documentsissued. 6.5.2 Particularsandinstructionstobidders TheInstructionstobidderssectionincludesarticlesthatexplaintobidderstheprovisionsunderwhichthesolicitation processisundertakenandmustnotbechangedbytheprocurementofficialwithoutclearancebytheProcurement Group.TheParticularssectionisexpressedinatableformatwheretheleftcolumnreferstothetitleofanarticlewithin theinstructionstobidderssection,andarightcolumnwherecontentspecifictothattendermustbeinserted. ThebelowtableprovidesguidanceonrelevantarticleswithintheParticularsandinstructiontobidderssections: a) Scopeofbid Briefdescriptiono ftheprocurementactivityshouldincludeallinformationnecessaryto preparearesponsiveandmeaningfulofferandcouldincludethecontextoftheprocurement activityandtheintendedpurposeoftheprocurementactivity. Inaddition,ifthesolicitationprocessisbeingundertakenforthepurposeofestablishinga long-termagreement(LTA)orablanketpurchaseagreement(BPA)itshouldbeexplainedhere. b) Contactperson NameandcontactdetailsoftheUNOPSprocurementofficialinchargeofthesolicitation forclarifications process.Canalternativelyincludethedetailsofagenericemailaddressfromtheprocurement unitorthemechanismbywhichclarificationsarehandledontheeSourcingsystem(iftenderis donewitheSourcing). P rocurementManual,R evision7 64 c) Amendments Thesolicitationdocumentsmuststipulatethatanyadditionalinformation,clarification, correctionoferrorsormodificationsofbiddingdocumentswillbedistributedanddetailedina writtennotificationtobidderspriortothedeadlineforreceiptinordertoenablebidderstotake appropriateactions.Thiswillbedonebynotifyinginwritingallbiddersthathavereceivedthe solicitationdocumentdirectlyfromUNOPSifthesolicitationprocessfollowedlimited competitionandbypostingtheamendmentsonlineiffurthertoopencompetition. Similarly,allvendorsmustbeinformedoftherighttomodifyormakecorrectionstobidsor proposals,providedthatanysuchmodificationorcorrectionsarereceivedbyUNOPSinwriting priortothedeadlineofsubmissions. d) Clarificationor Thesolicitationdocumentsmustcommunicatetothevendorsanyinformationaboutthe pre-bidmeeting location,dateandtimeofanypre-bidconferenceorsite-visitsthatwillbeconductedforthe andsite tender.Inaddition,mandatoryoroptionalattendance,physicallyorelectronically(e.g.via inspection Skype),thereofmustbeclearlystatedinthesolicitationdocuments.Thepre-bidconferenceis anopenforumduringwhichquestionsfrompotentialvendorsareaddressed.Writtenminutes fromtheforummustbepreparedandappendedtothesolicitationanddistributedtobidders throughdirectnotificationtovendorsthatattendedandbypostingitinUNGMand/orthe eSourcingsystemwhererelevant.. Forworks,itisrecommendedtoholdapre-bidconferencetoclarifythemostrelevantpoints thatbiddersmustunderstandconcerningUNOPSContractsforWorks,suchasthedifferent rolesandmilestonesestablishedinthecontract;guaranteesandinsurancesthatmustbe provided;andprocessesforpayments,retentions,claims,andvariations.Abetter understandingofUNOPSexpectationsandtherequiredcontractmanagementwillleadtoa betterqualityofbidandreducemisunderstandingsthatmightdelayprojectexecution. Theoverallaimistoachievebettervalueformoneyintheprocurementprocess.Thesolicitation documentsshallstateclearlythatattendanceatapre-bidconferenceorsitevisitshallbeatthe soleexpenseoftheprospectivebidder. Thenecessityofsitevisitsforworksshouldbedecidedaftercommondiscussionandagreement betweenprocurementandprojectmanagersonacase-by-casebasis.Sitevisitsafford prospectivebidderstheopportunitytoobtainacleareranddeeperunderstandingofthe requirement. Shouldparticipationbybiddersonthepre-bidmeetingorthesiteinspectionbemandatory,this mustbeclearlylaidoutinthesolicitationdocument. Formoredetailsrefertosection6 .7Communicationwithvendors. e) Bidvalidity Suppliersmustberequestedtokeeptheiroffersvalidforaspecifiednumberofdaysfromthe period bidsubmissiondeadline,(typicallyaperiodof60or90daysforformalsolicitationmethodsor 30daysforinformal,butcouldbereducedifthepriceoftheprocuredproductfluctuates rapidly,e.g.rawmaterials,petroleumproducts,etc.)allowingtimeforevaluationofoffersand awardofcontract. f) Partialbids/lots Informationaboutwhetherornotpartialoffers,oftensegregatedinthesolicitationdocument intolots,areaccepted,andwhethersplitorderswillbeplacedmustbeincludedinthe solicitationdocument. Iftherequirementsaredividedintocomponentsorlots,itisimperativethatthesolicitation documentsstateUNOPSrighttoawardthecontracttothesupplierofferingthebestofferforall componentsorlots,orpercomponentorlot. Ifsplitorders(awardingcontractsforpartsoftheitemstomorethanonesupplier)are foreseen,UNOPSrighttosplitthecontractbetweenseveralsuppliersmustalsobespecifiedin thesolicitationdocuments. Whendeterminingwhethertosplitthecontract,possiblesavingsfrompurchasingitemsata lowerpricemustbecomparedwiththetransactioncosttoUNOPSofplacingseveralcontracts aswellaswithsupplychain,logisticalandwarrantyissuesrelatedtothecontracts.The P rocurementManual,R evision7 65 opportunitytoincreasesupplierdiversitybyprovidingaccesstosmallersuppliersand considerationsoflocalcapacitydevelopmentshouldalsobetakenintoaccountwhen determiningwhethertosplitthecontract. Wheremultiplelotsarebeingtenderedinoneormoresolicitationsatthesametimeand individualbiddersarelikelytobidformorethanonelot/assignment,itisimportanttoestablish alinkbetweentherespectiveprocesses.Thiscanbeachievedinthefollowingways: Bygroupingalltheassignmentstogetherinasingletenderwithmultiplelots; Byissuingseparatetenders,inwhichcaseitisessentialtostateineachindividualtenderthatit islinkedtotheothertenders(i.e.stateineachtenderthatwhendeterminingasupplier’s capacityforawardofmultiplecontracts,qualificationcriteriaevaluationwilltakeintoaccount awardsalreadymade/recommendedintheotherrelatedtenders). Formoredetailsregardingevaluationqualificationcriteriaforrequirementswithlots,referto section6 .5.3.2Qualificationcriteria. g) Alternative bids/offers Analternativeofferisanofferthatdoesnotcomplywiththeexactrequirementsofthetender, orwhichmayrepresentanimprovementovertheoriginalofferbyexceedingtheminimum performanceparametersoftherequest,anditisproposedbyavendorasanoptionalwayof fulfillingtheneedsoftheenduser.Alternativeofferscanbeausefultoolinconsideringmore sustainableoptions. Thefollowingaredifferentapproachesfordealingwithanalternativeoffer;thesolicitation documentmustspecifywhichapproachisapplicableforthespecifictender: i.Analternativeofferisnotaccepted; ii.Analternativeofferisaccepted.Inthiscase,itmustbeclarifiedhowitwillbeprocessed: a) Analternativeoffercanbeconsideredonlyifitpresentsanalternativetothelowest substantiallycompliantoffer,aslongastheofferedpricedoesnotexceedthatofthe secondlowestsubstantiallycompliantoffer; b) Alternativeoffersareevaluatedsimultaneouslywithotheroriginaloffers(i.e.bidders areallowedtopresentmorethanonetechnicalsolution–multipleoffers–tothe requirement,eachofwhichwillbeindividuallyassessed); Alternativeoffersnotcomplyingwiththemandatorycriteriamustnotbeconsidered.Forthe procurementofservicesundertakenthroughRFPprocesses,alternativeoffersarecommonly acceptable. h) Bidcurrency (ies) Theinstructionsshallindicateinwhatcurrencythepricesoftheoffermustbequoted,unlessa specificbiddingcurrencyhasbeenspecifiedintheprojectagreementwiththeclient.Further, theinstructionsmuststatethatthecontractwillbeissuedinthecurrencyasdeterminedby UNOPSinthebiddingdocument,andthepaymentwillbeeffectedinthecurrencyofthe contract. Ifreceiptofoffersispermittedinmorethanonecurrencyaspertheprojectagreement,UNOPS shallconvertpricestoasinglecurrencyusingtheUnitedNationsoperationalrateofexchange applicableonthedeadlinedateforreceiptofoffers. i) Dutiesandtaxes ArticleII,Section7,oftheConventiononthePrivilegesandImmunitiesprovides,interalia,that theUnitedNations,includingUNOPSasasubsidiaryorgan,isexemptfromalldirecttaxes, exceptchargesforpublicutilityservices,andisexemptfromcustomsrestrictions,duties,and chargesofasimilarnatureinrespectofarticlesimportedorexportedforitsofficialuse. Thesolicitationdocumentmuststatethatallbidsshallbesubmittednetofanydirecttaxesand anyothertaxesanddutiespayableforthepurposeofbidevaluation;thereforetheDelivered DutyPaid(DDP)Incotermmustnotbeusedinsolicitationdocumentsforgoodsunlessithas beendoneinconsultationwithaLegalAdvisor(see6 .5.3.3Financialcriteriaand1 3.5.2Taxesfor moredetails). P rocurementManual,R evision7 66 j) Bid/proposal Thepurposeofabid/proposalsecurityistodiscouragefrivolousandirresponsibleoffersthat security haveanadverseimpactontheprocurementprocessintermsofadditionalcostforre-tendering andevaluation,andpossibledelaysinimplementation. Bid/proposalsecuritiescanberequestedbyUNOPStomitigatethefollowingbidderrelated risks: i. Withdrawalormodificationofabidorproposalafterthebidreceiptdeadline; ii. Failuretosignthecontract; iii. Failuretoprovidetherequiredsecurityfortheperformanceunderthecontract afterabidorproposalhasbeenaccepted; Failuretocomplywithanyotherconditionspriortosigningthecontractspecified iv. inthesolicitationdocuments. Whenused,thebidsecurityshallbeintheamountandformspecifiedinthebidding documents.Further,thebidsecurityshallremainvalidforaperiodthatprovidessufficienttime toUNOPSintheeventthesecurityhastobecashed,i.e.untilthedateofexpectedcontract signatureasperparagraphoofthissection. Abidsecurityshallbereleasedtounsuccessfulbiddersoncethecontracthasbeensignedwith thewinningbidder. Calculationofthevalueofabid/proposalsecuritymustconsiderthecostsofevaluatingoffers andre-tendering.Forreferencepurposes,thevalueofthebid/proposalsecuritycouldrange between0.5%and4%oftheexpectedcontractamount,howeverthebid/proposalsecurity mustalwaysbestatedasaspecificlumpsumratherthanasapercentageofthebidamount(to avoidsignallingthebudgetestimate)exceptforsolicitationprocesseswithmultiplelotsifthis approachisnotpractical.Normally,anamountcorrespondingtoUSD5,000,USD10,000, USD20,000orUSD50,000isrecommended,dependingonthecomplexityandexpected amountofthesolicitationprocess.Securitiesrepresentacosttothebidderandthereforeitis essentialtheyaresetatalevelthatwillnotdiscourageparticipationinthetenderprocess. Thebid/proposalsecurityisnormallyintheformofabankguarantee.Otherforms(e.g.abond, ademanddraft,cashier’schequesorirrevocablechequescertifiedbyabank)mayalsobeused ifrelevant.Theacceptableformatsmustbeindicatedinthesolicitationdocumentalongwith relevanttemplates. Itisrecommendedtousebid/proposalsecuritieswhenthefollowingcircumstancesprevail: ● Highvalueofgoods,worksorservicestobepurchased; ● Urgencyoftherequest,e.g.goodsmustbeinthecountryorworkstobeconstructed beforetherainyseason; ● Emergency,i.e.lifeanddeathsituations; ● Highriskofofferwithdrawalduetomarketconditions,increasingrawmaterialprices, countryinstability,etc.; ● Lengthyprocedures,i.e.contractcannotbeplacedwithinarelativelyshortperiod; ● Themajorityofexpectedbiddersarenotknownorhavenotbeencontractedbeforeby UNOPS; ● Donorimposedconditionsrequireuseofbid/proposalsecurities. Havingsaidtheabove,incertaincontexts, e.g.countrieswhereitisdifficultforbiddersto obtainbidsecuritiesduetobankingavailabilitylimitations,whenitisnotanormal market/industry requirement,etc,thebidsecuritycouldeithernotberequestedorelse be replacedbya‘Bidsecuringdeclaration’whichisanon-monetarystatementcommittingthe biddertosignthecontractifawarded.Inthelattercase,officesmustusethecorporate template.. Importantnoteswhenrequestingbid/proposalsecuritieswiththeeSourcingsystem(section 6.10): ● Thebid/proposalsecurity,ifrequestedinthetender,istheonlydocumentthathasto besubmittedinoriginalphysicalcopytotheUNOPSbusinessunitmanagingthe tender,inadditiontothedigitalcopyuploadedintheeSourcingsystem. P rocurementManual,R evision7 67 Itisacceptable,ifjustifiedandifsostatedinthetender,toprovidebiddersadditional ● timeafterthetender’ssubmissiondeadlinetodeliverthephysicalversionofthe bid/proposalsecurity.Howeverinthesecases,thephysicalversionmustfullymatch thedigitalcopyuploadedtothesystem,otherwiseitwillnotbeconsideredvalid. k) Languageof bids ThesolicitationdocumentsaswellastheoffersfrombiddersmustbepreparedinEnglish, French,orSpanish.ThelanguagewillbeselectedbyUNOPS,whichshouldalsoindicateinthe solicitationdocumentifoffersareacceptableinmorethanonelanguage(e.g.thetendermaybe preparedinSpanishbutallowoffersinbothSpanishandEnglish). Thecontractsignedwiththeselectedvendormustbewritteninthelanguageselectedforthe solicitationdocuments,andthislanguageshallgovernthecontractualrelationsbetween UNOPSandthesupplier. Translationofthesolicitationdocumentsintoalocallanguagemaybenecessaryandis encouragedtofacilitateaccesstoUNOPSbusinessopportunitiesbySMEsandminority businesses,etc.However,allcontractualdocumentsarestilltobewritteninEnglish,Frenchor Spanish,inordertofacilitateprocurementreviewandaudit.Theoriginalversiontakes precedenceinthecaseofinconsistencybetweentheoriginaldocumentandthetranslation,and thisstatementmustbeincludedinanydocumentthatistranslated. l) Deadlinefor Thedate,timeandplaceforsubmissionmustbeclearlystated,togetherwiththelocation,date submission andtimefortheopeningofoffers(ifpublic). (tenderperiod) i. Thedeadlineforsubmissionshouldallowavendorasufficientnumberofdaysto prepareandsubmitanoffer.ConsultTable4fortheminimumsolicitationperiods (excludingtheissuedatebutincludingtheclosingdate); Table4|Minimumsolicitationperiod Solicitationmethod Requirement Minimumbidingtimeincalendardays RFQ All 5 ITB Goods 15 ITB Works 15 ITB Services 21 RFP All 21 ii. Ifduecauseexists,thePAcanauthorizeashortersolicitationperiod.However,the procurementofficialsmustjustifythedecisionforwaivingtheminimumday requirementinanotetothefilethatdescribesthereasonsandexplainshowthe requirementforcompetitionhasbeenmetdespitetheshortenedsolicitationperiod. Thenotetothefilemustalsoconfirmtheavailabilityoftheevaluationteammembers immediatelyaftertheendofthesolicitationperiod.However,forworks,ashortenedbid periodisusuallynotrecommended.Thisisespeciallytrueforlargeworksandlumpsum contractsasinbothcircumstancesabidderwillneedtocalculatequantities. iii. TheminimumsolicitationperiodsinTable4abovedonotapplywhensolicitingoffers underdirectcontracting(seesection6 .6.6)norunderEmergencyProcurement Procedures(section1 5.4). P rocurementManual,R evision7 68 m) Bid/proposal submission Inordertoconveyallrelevantinstructionsgoverningthepreparationandsubmissionofoffers, theinstructionmustincludealistofdocumentsrequiredtoformacompleteoffer,aswellas noticetosuppliersthatnon-compliantoffersmayberejected.Acompliantofferisonethat conformssubstantiallytoallterms,conditionsandspecificationsinthesolicitationdocuments. Further,theinstructionsshouldalwaysinclude: ● Modeofsubmission(email,fax,hand-delivered,mail,UNOPSeSourcingsystem); ● Address/faxnumber/email; ● Instructionsonofferpackaging,e.g.sealed,numberofcopies,requirementinRFPsto submittechnicalandfinancialseparated(two-envelopesystem),etc. n) Openingofbids Informationaboutwhetherpublicbidopeningwillbeheld,andifso,detailsforthesame(date, time,venue).Fordetails,refertochapter7 Managementofsubmissions. o) Contractaward EstimateddatewhenUNOPSisexpectedtoawardthecontract. date p) Performance security PerformancesecuritiescanberequestedbyUNOPSfromtheselectedvendorinorderto mitigatetheriskofsuppliernon-performanceandbreachofcontractualobligations(suchas deliveryofallequipment,servicesrendered,andworkscompletedasperthecontract). Securitiesandguaranteesarenormallyissuedintheformofanunconditionalandirrevocable on-demandbankguarantee.Otherforms(e.g.abond,ademanddraft,cashier’schequesor irrevocablechequescertifiedbyabank)maybeusedsubjecttopriorreviewbyFG,upon consultationwithaLegalAdvisorifneeded.Theacceptableformatsmustbeindicatedinthe solicitationdocumentalongwithrelevanttemplates. Thevalueoftheperformancesecuritymayvary,dependingonthenature,riskandmagnitude oftheworks,servicesorgoodstobeprovidedunderthecontract.However,itisrecommended thattheperformancesecurityequalsatleastfivepercentofthetotalcontractamount. Forcontractsofworks(see1 1.6.7Importantprovisionsinworkscontractsfordetails),the amountoftheperformancesecurityandtheretentionshouldbeseeninparallel.Normallyitis advisable5-10%ofthecontractvalueforretention,and5-10%forperformancesecurity– dependingontheproject,therisk,thecontractorsetc.Itisnotmandatorytohaveboth, althoughtheyserveslightlydifferentpurposes.However,totalvalueshouldnormallynot exceed10%ofthecontractvalue. Theperformancesecurityshouldreflectthevalueoftheassessedriskandsubsequentlossto UNOPSshouldthecontractorfailtofullyperformundertherespectivecontract.Thiswouldbe dependantonthemarket,situation,localworkingconditions,politicalandeconomicsituationof theprojectlocation.E.g.asimpleprojectwithknowncontractorswouldattractalower percentage;acomplexprojectwithunknowncontractorswouldattractahigherpercentage.The higherthepercentage,thelessattractiveitistobidandalsothebidvalueislikelytobehigher. Realisticperformanceguaranteevaluesshouldthereforebeset. InthecaseofUNOPScontractsforworks,unlessotherwisespecifiedinthecontract,the contractorshalldeliverthesecurityforperformancetotheemployerwithin14daysafterthe dateofthecontract(orcommencementdate). Itisrecommendedtouseperformancesecuritieswhenthefollowingcircumstancesprevail: i. Highvalueofgoods,worksorservicestobepurchased; ii. Urgencyoftherequest,e.g.goodshavetobeinthecountryorworkstobe constructedbeforetherainyseason; iii. Emergency(lifeanddeathsituations); iv. Priceofrawmaterialisincreasing(i.e.risksthatsupplierswithdrawtheirbid ishigher); v. Previousunsatisfactoryexperiencewithselectedsupplier; vi. NewcontractorunknowntoUNOPS; vii. Significantdifferencebetweenthelowestpriceandthesecondlowestprice; viii. Largevarietyofproductstobecoveredunderthecontract(riskoffailureto P rocurementManual,R evision7 69 deliver); ix. Delicateproducts(highriskofdamageduringhandling); x. Donorimposedconditionsrequireuseofperformancesecurities. Refertosection1 1.1.6Reviewandhandlingofbankguaranteesandsecuritiesonfurther provisionsregardingbankguarantees,includingtheirreviewandvalidationprocess. q) Advance AguaranteeforadvancepaymentcanberequestedbyUNOPSfromthesupplierwhenthe payment supplierrequestsanadvancepaymenttocoveritsmobilizationcosts(typicallyincaseof security contractsforworksorservices).Ifaperformancesecurityoradvancepaymentguaranteeis requestedatthetimeofcontractsignature,thesolicitationdocumentmustspecifythe requirements,includingthedeadlineforprovisionofthesecurity/guaranteeaswellasthe applicableformat. AnadvancepaymentsecurityismandatorywhenthevaluetobepaidexceedsUSD250,000but isalsorecommendedforsmalleramounts.Pleasesee1 1.1.4Advancepaymentsformore detailsandtosection1 1.1.6Reviewandhandlingofbankguaranteesandsecuritiesonfurther provisionsregardingbankguarantees,includingtheirreviewandvalidationprocess. Performancesecuritiesandadvancepaymentguaranteesservedifferentpurposesatdifferent stagesoftheprocurementprocess.Assuch,theyarenotmutuallyexclusiveandtheyshallbe requestedasandwhenrequired. r) Paymentterms Thesolicitationdocumentsmustspecifythepaymentterms. i. Thepaymenttermsareusuallynet30daysuponreceiptofinvoiceaswellasreceipt andacceptanceofgoodsorservices,oruponreceiptofrequiredshipping ii. documentation,dependingontheIncotermused(see1 2.3.3Incoterms); Noadvancepaymentsshouldbemade,exceptwhendeemedregularpracticeinthe industryandonlyinaccordancewithUNOPSpolicyonadvancepayments.Itistobe notedthatevenifthesolicitationdocumentstatesthatadvancepaymentsare allowed,approvalofthesameforthevendorrecommendedforawardisconditional ontheassessmentandapprovalprocessdonefurthertotheprovisionsinsection 11.1.4. iii. Progresspaymentsarecommonpracticeforservicesandworks); iv. Ifthepriceofthecommoditiesislikelytofluctuateovertime,e.g.petroleumproducts, metalproducts,anditisUNOPSintentiontoissueacontractbasedonapriceformula, suchasthePlattsindexorLondonMetalExchange(LME),thepriceformulamustbe clearlyspecifiedinthesolicitationdocuments,normallyintheformofaspecial conditionofcontractandthewordingforsuchconditionmustbeconsultedin advancebyaLegalAdvisor; v. Inthecaseofconstructionworks,itmaybeappropriateincertaincasestoincludea priceadjustmentmechanisminthecontract;ifitisaddressedinthecontract,itshould alsobedefinedinthecontractschedulesaccompaniedbybiddingdocuments.Any suchprovisionmustdefinehowthepriceadjustmentwillbetriggeredbyfluctuations invariousdefinedindicesandbesubjecttoanoverallceiling.Theapprovedwording ofthemechanismthatallowsforchangesincostisincludedinUNOPScontractsfor works.ALegalAdvisormustapproveanyalternativewordingofthemechanismbefore itmaybeincludedinthesolicitationdocument. s) Liquidated Ifapplicable,UNOPSmayinformonthesolicitationdocumentthatitwilldeductfromthe damages/ contractprice,asliquidateddamages(forgoodsandservices)ordelaydamages(forworks),a Delaydamages sumequivalenttoapercentageoftheoriginaltotalContractprice(normally0.1%-0.3%)for eachdayofdelayuntilactualdeliveryorperformance,uptoamaximumdeduction(normally 10%).Oncethemaximumisreached,UNOPSmayterminatetheContractpursuanttothe ConditionsofContract,afterclearingthecontractterminationthroughaLegalAdvisor(see 13.3.3Termination). Tobenotedthatinmanylegalsystems,penaltiesfornon-performancethatmaybeagreedto bypartiestoacontractarenottypicallyenforceable,sincecourtsseektopreventoverreaching andunconscionablebargains.Whilemanylegalsystemsgivethepartieswidelatitudeinframing P rocurementManual,R evision7 70 contractualtermsregardingtheestablishmentofprimaryrightsandobligationsundera contract,exceptwithinnarrowlimits,thepartiesgenerallyarenotfreetodeterminethe remedialrightsthatwillbeprovided.Remedies,therefore,typicallyareamatterofpubliclaw ratherthanprivatelawbetweentheparties.Whilepartiesarenotempoweredtoagreeon penaltiesincontractsintheeventofnon-performance,theymayagreeundercertainconditions todetermineinadvancewhatdamageswillbeassessedintheeventofabreachofcontract.To bedistinguishablefromapenalty,andtherefore,enforceableundermostlegalsystems, liquidateddamagesshouldfulfilthreecriteria.First,thepartiesmustintendtoprovide compensationforlossesordamagesratherthanapenaltyfornon-performance.Forexample, sinceliquidateddamagesarecommonlyassessedfordelaysinthecontractor’sperformance,it mustbeclearthattheliquidateddamagesareintendedtocompensateforthelossescausedby thefactofanydelay,andnotasan‘incentive’toensurethatthecontractorperformsontime, nortocoverforreputationaldamagesorsimilarcircumstances. Second,theinjurycausedby thenon-performanceforwhichliquidateddamageswouldbeassessedmustbeuncertainor difficulttoquantify.Forexample,thedelaysinperformancebyanelectricianinaconstruction projectmaycauseschedulingdelaysandsupplyinterruptions,thecostsandconsequencesof whichmaybeimpossibleorextremelydifficultfortheownertodetermine.Third,theamountof liquidateddamagesthatarestipulatedmustbeareasonablepre-estimateoftheprobableloss. Ifnoactualharmresultsfromthenon-performance,evenliquidateddamagesthatappearedto bereasonableatthetimewhenthecontractwasformedmaybeviewedasbeinginthenature ofpenaltywhenlaterimposed.Insuchcases,theliquidateddamagesatissuemaynotbe enforceable. Inviewoftheforegoing,theenforceabilityofliquidateddamagesordelaydamagesprovisions dependsonthefactsandcircumstancesoftheprocurementactivityconcernedandthe substanceandtermsandconditionsofthecontractinquestion.Consequently,the determinationastowhenandhowtouseliquidatedordelaydamagesprovisionsiscomplex andshouldbemadeonacase-by-casebasis,tobeapprovedbythePApriortobeingaddedas aSpecialConditionofContractinthesolicitationdocument.BusinessunitsmayconsultaLegal Advisorifneeded,e.g.toseekadviceonwhetherinaspecificsituationtheliquidatedordelay damagescouldbeconsideredaspunitive. Forfurtherdetailsonliquidateddamages,refertosection1 3.3.1Liquidateddamagesforgoods andservicesandondelaydamagesandsection1 3.3.2Delaydamagesforworks. t) Righttovary Ifapplicable,itmustbestatedeitherintheparticularsorscheduleofrequirementssectionsof quantitiesat thesolicitationdocumentthatUNOPSreservestherighttoincreaseordecreasethequantityof thetimeof goodsand/orservicesoriginallyspecifiedinthescheduleofrequirements,providedthisdoes award notexceedaspecific%(normally20%)withoutanychangefrombiddersintheunitpricesor conditions.Itisnormallynotencouragedtoincludethisprovisionasbiddersmayofferahigher pricetohedgeforthepossibilitythatUNOPSdecreasesthequantityatcontractstage,andalso notingthatUNOPSalwayshastherighttoamendthequantitiesorothertenderprovisionsat solicitationstage,priortothesubmissionsdeadline. Thisrighttovarypercentageprovisionshouldnotbeconfusedwiththepercentageof contingencysumthatmaybeapproveduponcontractaward(section1 0.1.1).Therighttovary percentagemustbeappliedwhenseekinganaward.Thesignedcontractmustbereflectiveof theincreasedordecreasedquantitiestobepurchasedasstatedintheawardandcannotbe appliedlateron(atcontractmanagementstage).Thecontingencyamount,ifapplicable,would becalculatedtakingintoaccounttheactualcontractamount,asincreasedordecreasedbythe righttovarypercentage. u) Other Needforsamples,etc. 6.5.3 Evaluationcriteria Solicitationdocumentsmuststatetheevaluationmethodaccordingtothesolicitationmethodselected,i.e.RFQ–lowest priced,mosttechnicallyacceptableoffer;ITB–lowestpricedsubstantiallycompliantoffer;orRFP–cumulativeanalysis. Inaddition,thesolicitationdocumentsmuststatetheevaluationcriteria,includingasapplicable: P rocurementManual,R evision7 71 ● Formalandeligibilitycriteria; ● Qualificationcriteria; ● Technicalcriteria; ● Financialcriteria. Theevaluationcriteriashallbeappropriatetothetype,nature,marketconditions,andcomplexityofwhatisbeing procured,andshouldbeclearlyspecifiedindetailinthesolicitationdocument.Evaluationcriteriashouldbedesignedto enableUNOPStoachievebestvalueformoney.Oncetheevaluationcriteriahavebeendrafted,procurement practitionersarerecommendedtoperformasimulationapplyingthedevelopedevaluationcriteriatovariousprobable situationsexpectedtobeencounteredintheevaluationprocess.Theobjectiveoftheanalysisistodemonstratethe adequacyofthecriteriatothegivenrequirementandmarket. Theevaluationmustbecarriedoutpursuanttothecriteriaspecified.Inordertoensurefairnessandtransparency,itis extremelyimportantthatallcriteriatobeconsideredintheevaluationareclearlydefinedinthesolicitationdocuments andnotalteredafterthesolicitationdocumentshavebeenissued.Shouldtherebetheneedtomakechangesto solicitationdocumentsduringthebiddingprocessandbeforethebiddingdeadline,anysuchamendmentswillbemade inaccordancewithsection6 .6.4,Amendmentstosolicitationdocuments. 6.5.3.1 Formalandeligibilitycriteria Formalandeligibilitycriteriaareevaluatedbytheevaluationteamduringpreliminaryscreening(see8 .5Preliminary screening). Formalcriteria Examplesofformalcompliancecriteriaare: ● Theofferisaccompaniedbytherequireddocumentation,includingthebidsubmissionform,withsignaturesin thekeyportionofthebidformwhenthisisclearlyspecifiedinthetender; ● Theofferincludesallnon-historicaldocumentsasrequiredinthesolicitationdocuments.Anon-historical documentisadocumentspecificallyrelatedtothetenderandonethatthebiddercouldnotbeexpectedto possessbeforethesolicitationdocumentwasissued,e.g.abidsecurity.Intheeventofapowerofattorney (POA)beingrequired,nothavingavalidPOAonthedateofsigningthebidwouldrenderthebidsubstantially non-compliant.IfnoPOAisprovidedorifthePOAistechnicallydefectiveorinvalid,theprocurementofficial mustascertainifthebidderhasintheirpossessionahistoricaldocument(i.e.avalidpre-existingPOAinits favour)thatcouldbeconsideredtoqualifythebidassubstantiallycompliant.Ifnosuchdocumentexistsorthe documentproducedisfresh,i.e.itisanon-historicaldocument,thebidwouldbenon-compliant; ● Theofferisaccompaniedbytherequiredsecuritieswhenapplicable; ● ● Thegoodsorservicesofferedareofeligibleorigin; Theoffercoverstherequirementinfullorinpart,specificallyforpartialbids; ● TheofferincludesevidenceofacceptanceoftherelevantUNOPSGeneralConditionsofContract(GCC); ● Theofferincludesevidenceofacceptanceofotherimportantconditions,e.g.performancesecurity,warranty, deliveryscheduleandpaymentterms. Eligibilitycriteria ● Thevendormeetstheeligibilityconditionsstatedinsection3 .3V endorineligibility,including: a) Thevendorisnotfromanationalityexcludedundertheprojectagreementtowhichtheprocurement processrelates,assignedbetweenUNOPSanditsclient/partner.Anyexcludednationalitiesmustbeclearly includedinthesolicitationdocument; b) Thevendordoesnothaveconflictofinterest,asdefinedinsection1 .5.3.2Supplierconflictofinterest; c) Thevendorisnotincludedinanyoftheidentifiedineligibilitylists; d) ThevendorisnotcurrentlysuspendedfromdoingbusinesswithUNOPSpursuanttosection3 .3(e). 6.5.3.2 Qualificationandtechnicalcriteria Qualificationandtechnicalcriteriaareevaluatedduringtechnicalevaluation. Qualificationcriteria Qualificationcriteria,whenincludedinasolicitationdocument,areevaluatedonapass/failbasis,regardlessofwhether theseareincludedonanRFQ,ITBorRFP. Theextentofthequalificationcriteriamustbereasonableandmustconsiderthevalueofthecontractandthe complexityofthesolicitation.Thefollowingaspectscouldbeconsidered: P rocurementManual,R evision7 72 ● Legalandregulatoryrequirementssuchasregistrationcertificates,licences,standardsetc.; ● Technicalcapabilityandexperience: ○ Successfulpastperformanceexperience; ○ Previousexperienceinasimilarfieldandwiththesameorsimilartypeofrequirements; ○ Minimumrequirementsregardingvalueofpreviouscontracts; ○ Experienceintheregion; ○ Availablecapacityandequipmenttoundertaketheassignment; ○ Availabilityofaftersalesservicesoragentsinthecountryofdelivery; ○ Qualificationandexperienceofproposedpersonnel; ○ Managerialcapabilitysuchasthecompany’smanagerialstructureandqualityassurancesystemsin place; ○ Evidencethattherehavenotbeenanyadversereportsontherequestedgoodsoveradefinedperiod oftime.Intheseinstances,thenatureoftheadversereportsshallbeclearlydefinedinthesolicitation document(e.g.contractterminationorseveredelays),ensuringitiscommensuratetothevalue, criticalityandriskofthepurchaseandbeconsistentovertime.Note:usageofaqualificationcriterion forthispurposeshallbelimitedtotheprocurementofhealthproducts,unlessapprovedbythe Director,PG. ○ Evidencethatthebidderisincontinuousbusinessofprovidingsimilargoods/works/servicestothose offeredduringanumberofyearspriortothebidopeningdate; ○ Institutionalandworkloadcapabilitysuchascapacityandavailabilityofproductionsite,staffetc.; ○ Experienceindeliveringthesocialandsustainabilityrequirementsdescribedinthetenderdocuments; ○ Operation’ssustainabilitycontrolledaccordingtoformalmanagementsystems(i.e.dealingwithsocial, environmental,healthandsafetyperformance),withorwithoutinternationalthird-partycertification; ○ Demonstratedorganizationalcommitmenttosustainability; Financialcapability,suchas: ● ○ Annualsalesturnoverofaminimumamountduringone/variousofthelastyears; ○ Minimumfinancialprofitabilityandliquidityratios. WherethesolicitationdocumentstatesintheParticularsandinstructionstobidderssectionthatevaluationwillbedone bylot(see6 .5.2Particularsandinstructionstobidders)thesolicitationdocumentmustaddresstheissueofhowUNOPS willawardlotswhereasupplierdoesnotmeetallqualificationcriteria(e.g.capacity,turn-overrequirements,etc.)forall thelotsforwhichthebidderwouldotherwiseberecommendedforawardaspertheevaluationmethodologystatedin thesolicitationdocument. Theusualwaytodothisistostateinthesolicitationdocumentthatwhereabidderdoesnotmeetallqualificationcriteria toperformalllotsforwhichitisrecommendedforaward,UNOPSwillawardeachoftheaffectedlotsinamannerwhich achievesthebestoverallvalue-for-moneycombinationforUNOPS. Forinstance,inthecaseofanITBevaluation,thiswouldmeanthatinsituationswhereabidderhasofferedthelowest evaluatedbidprice(i.e.theL1bidder)formorethanonelotinthesametenderorgroupoflinkedtendersandduring evaluationofthequalificationcriteriaitisdetecteditwouldnotmeetsuchrequirementsforthecombinationoflotstobe awarded(e.g.turn-overrequirement,etc.),UNOPSshallproceedasfollows: ● Apricecomparisonlot-wiseshallbemadebetweentheL1bidderandthesecondlowestbidprice(i.e.theL2 biddersforeachlot); ● ThepricedifferencebetweentheL1andL2offersforeachlotisthencalculated; ● Inordertoachievethehighestsavingsandselectthemostcosteffectivecombinationofmultipleoffersforthe finalrecommendationofaward,thelotswherethepricedifferencesbetweentheL1offerandtheofferoftheL2 bidderarehigherareawardedtotheL1bidderuntilthecombinationofalllotsawardedtotheL1bidder reachesthevaluethatcouldbeawardedtotheL1biddertakingintoaccountthequalificationcriteria requirementsasstatedinthesolicitationdocument(e.g.productioncapacity,turnover,maximumcontract value,etc.). Technicalcriteria Dependingonhowclearlytherequirementsaredefined,technicalandqualificationcriteriaaredevelopedforevaluation accordingtopass/failbasisregardingthecompliancetothespecificationsandotherrequirements(inRFQsandITBs)or byscoringpoints/ratedcriteria(inRFPs). Whenusingthecumulativeanalysisevaluationmethod,technicalevaluationcriteriaarerelatedtotheapproachand methodologyproposedtoreachtheexpectedresultsorsolvetheidentifiedproblemasdescribedintherequirement P rocurementManual,R evision7 73 definition(TORorSOW).Inthesecases,thesolicitationdocumentsmustclearlystatethebreakdownofpercentageor pointsallocatedtoeachoverallcriterion(e.g.experience:xxpoints,approachandmethodology:xxpoints,qualifications andcompetenceofproposedpersonnel:xxpoints). Inaddition,UNOPSmayconsiderincludinganumberoftechnicalpointsforinterviews/oralpresentationsforallbidders orthosethathaveachievedaminimumnumberofpointsuponevaluationofthedocumentationsubmitted.Thisshould bedoneforcomplexprocesses(e.gnewLTAs),becauseithasaresourcecostforbothUNOPSandthevendors.Itis importanttomanagetheprocessproperly,andinparticular,ensuringtheRFPincludeswordingonthepurposeofthe presentations,whichisnormallytovalidatetheinformationprovidedbytheofferorintheirproposalandtotestthe offeror’sunderstandingofthework.UNOPSmuststateinthesolicitationdocumenttheapproximatedateswheresuch presentationswilltakeplace. 6.5.3.3 Financialcriteria Priceisanimportantevaluationcriterionbuttheweightofthepricedependsonthechosenevaluationmethodology(see 8.4Evaluationmethodology).Itisimportanttoclearlystateinthesolicitationdocumentswhichpricefactorswillbeused forevaluation.Variousfactorssuchasfreightcost,operationalcost,incidentalorstart-upcosts,aswellaslifecyclecosts couldbetakenintoconsideration.Forservicesandworksatemplateforbreakdownofcostshouldbeprovidede.g.inBill ofQuantitiesforworks. Inallcases,requiredbreakdownaswellasevaluationcriteriamustbeclearlystatedinthesolicitationdocuments. Onlythepricefactorsstatedinthesolicitationdocumentswillbeconsideredinthefinancialevaluation.Important considerations: i. UNOPSmaystateinthesolicitationdocumentthatthefinancialevaluationwilltakeintoaccounttheTotalCost ofOwnership(TCO).TheTCOofaproducttypicallytakesintoaccountcostsassociatedwiththepurchaseand useoftheproductandmayinclude: ● Productcost(initialcost); ● Freightcost; ● Operationalcost(e.g.electricity,fuel,consumables); ● Installationandtrainingcost; ● ● Maintenancecost(e.g.aftersalesservices,repair,spareparts); Disposalcostorresidualvalueatendofuse. TCOshouldbeusedwhenthecostsofoperationand/ormaintenanceoverthespecifiedlifeofthegoodsor worksareestimatedtobeconsiderableincomparisonwiththeinitialcostandmayvaryamongdifferentoffers received.SelectionofthelowestpricedofferbasedonTCOcanleadtowin-winsituationswhencostsavingsgo hand-in-handwithbetteroverallsustainability. WhenusingTCO,thesolicitationdocumentshallspecify: a) NumberofyearsfortheTCOconsideration,i.e.thenumberofyearsthattheproductorserviceis expectedtobeused; b) Thediscountrate,inpercent,tobeusedtocalculatethenetpresentcostoffuturecostsovertheTCO periodspecifiedin(a)above,ifapplicable; c) Themethodologytobeusedforcalculatingtheoperation,maintenanceandresidualvaluecosts, includingtheinformationtobeprovidedbybiddersintheiroffers. Whenatotalcostofownershipmethodologywasappliedinasolicitationprocess,theparameterssubmittedby theawardedbiddershouldbemonitoredduringcontractmanagementstage.Shoulddeviationsorbreachesbe observed,UNOPSmaytakeappropriateactionincludingcontractterminationorusageoftheperformance security,ifapplicable(see1 3.2Vendorperformancemonitoringand1 3.3Remediesandtermination). ii. DuetoitsstatusaspartoftheUN,UNOPSnormallywillnottakeintoaccounttaxesanddutiesforthepurpose ofbidevaluation;therefore,theDeliveredDutyPaid(DDP)Incotermmustnotbeusedinsolicitationdocuments forgoods. However,theremaybeinstanceswhereDDPisnecessary.Thisincludeswhenithasbeenrequestedbythe fundingsource,andprovidedthatthefundingsourceisdomestic(i.e.excludingforeignfundingsources),as UNOPSmayberequestedtopaythevendorforcostsofimportduties,andthereforemaytakeintoaccount taxesanddutiesforfinancialevaluation.Thiscanbeacceptedunderthefollowingconditions: P rocurementManual,R evision7 74 a) Theagreementwiththeclientallowsforsuchreimbursementandthefundingsourcehasprovided UNOPSwithfundsforthereimbursementofsuchtaxesandduties; b) Theservicesarefundedsolelybytherelevantgovernment(i.e.nothirdpartydonors); c) TheUNOPSserviceconstitutesadirectservicetothegovernment(nottoanotherUnitedNations client)forprocurementonlyasprocurementagent; d) GoodsarenottobeusedbyUNOPSpersonnelandareimmediatelytransferredtogovernmenton consignmentinthecountry. Whetherintheaboveorothercircumstances,theusageofDDPshallbedoneinconsultationwithaLegal Advisor. WhenthegoodsorservicespurchasedareforUNOPSownneeds(i.e.administrativeexpendituressuch asofficefurniture),taxesanddutiesmustbeexcludedforthepurposeoffinancialevaluationandmustnotbe paid. Whenincludingfreightinthespecifications,evaluationmustbemadeonthetotalcostdeliveredtofinal iii. destination(‘landedcost’).Wherefreightisexpectedtorepresentahighpercentageofthetotalcostofthe procurementprocessorwhenitisparticularlycomplex,UNOPSmayrequestpricesfrombiddersbasedon differentIncotermsrules(e.g.FCAwithpricesexcludingthemaincarriage,andCPT/DPU/DAPwithmaincarriage included).Intheseinstances,UNOPSreservestherighttoseekfreightquotationsfromfreightforwarderswith whichUNOPShasanLTAinplaceandmaketheawardtothebidderwhichlandedcostislowestafteradding theirFCApricetothefreightquotationobtainedbyUNOPS.FormoreinformationonIncotermsrulesplease refertosection1 2.3.3. Inordertofurtherassistsuppliersindeterminingtheappropriatequalityofgoods,worksorservices,UNOPS iv. maychoosetoincludeestimatesofpersonnelandotherinputrequiredinordertoreachtheexpectedresults. However,UNOPSwillnotdisclosetheavailablebudgetforthecontract. UNOPSmayexceptionallystateinthesolicitationdocumentthat: v. a) Bidswillberejectediftheyarelowerand/orhigherthanadefinedpercentagefromtheaveragepriceof technicallycompliantbidsreceived.ThisisnormallyusedwhensettingupcataloguesforUNWebBuy Plusanddoesnotexemptthebusinessunitfromverifyingthereasonablenessofprice (seesection 8.7.1).Forotheruses,approvalmustbeobtainedfromDirector,PGpriortolaunchingthesolicitation process; b) Forprocurementofworks,thatbidsthatareoutsideadefinedrange(e.g.+/-20%)oftheUNOPS estimatedprice(commonlyreferredtoastheengineer’sestimate)willberejected.Suchaprovision maybeappropriateifthebusinessunithasreasonablegroundstobelievethatthereisariskof inexperiencedcontractorsbiddingunrealisticallylowandthenbeingunabletoperformsatisfactorily. Beforeincludinganysuchprovision,itshouldbeconsidered(withsupportfromIPASPMIifneeded)the extenttowhichtheaccuracyofengineer’sestimatecanbereliedoninthelocalcontext; c) Inaddition,UNOPSalsoreservestherighttorequestclarificationfromthebidderduringevaluation stageinsituationswhereindividualpriceswithintheirbidsareabnormallyhighorabnormallylowbut stilltheoverallpriceremainswithinthepre-definedrange.Basedonthebidder’sresponse,the situationwillbetreatedaspersection8 .8.1.5. Domesticpreference.IfprovidedforintheprojectagreementsignedbetweenUNOPSandtheclientafter vi. consultationwithaLegalAdvisor,whenconductingopeninternationalcompetitivetenders,amarginof domesticpreferencemaybeprovidedintheevaluationofbids/proposalswhencomparingbids/proposals fromeligibledomesticfirmsorfromgoodsmanufacturedin-countrycomparedwithforeignfirmsorgoods manufacturedabroad.Insuchcases,theconditionsfordomesticpreferenceshallbeclearlystatedinthe solicitationdocument,includingthe%addedtoforeignfirms/goodsmanufacturedabroadandaclear definitionofthepossiblegroups. 6.5.3.4 Evaluationcriteriaforjointventures Ifabidderdoesnothavealltheexpertiserequiredfortheprovisionoftheservices/goods/workstobeprovidedunder thecontract,suchbiddermaysubmitanofferinassociationwithotherentities,particularlywithanentityinthecountry wherethegoodsand/orservicesaretobeprovided.Inthecaseofajointventure,consortiumorassociation: i. Allpartiesofsuchjointventure,consortiumorassociationshallbejointlyandseverallyliabletoUNOPSfor anyobligationsarisingfromtheirofferandthecontractthatmaybeawardedtothemasaresultofthe solicitationprocess; ii. TheoffershallclearlyidentifythedesignatedentitytoactasthecontactpointtodealwithUNOPS,as detailedintheappropriatereturnableform/schedule.Suchentityshallhavetheauthoritytomakedecisions P rocurementManual,R evision7 75 bindinguponthejointventure,associationorconsortiumduringthebiddingprocessand,intheeventthat acontractisawarded,duringthedurationofthecontract;and iii. Thecompositionortheconstitutionofthejointventure,consortiumorassociationshallnotbealtered withoutthepriorconsentofUNOPS. Wherejointventuresareanticipatedinasolicitationprocess,thesolicitationdocumentshouldstatehoweachevaluation criterionwillbeapplied,i.e.ifinrespectofeachcriterion: ● Alljointventurememberscombinedmustmeetit; ● Eachjointventuremembermustmeetit; ● Atleastoneofthejointventuremembersmustmeetit. Normally,qualificationcriteriasuchasspecificexperiencerequirementsandturnoverrequirementrefertoalljoint venturepartnerscombined,whilsteligibilitycriteriaarepereachjointventurepartner(non-inclusioninineligibilitylists, etc.). Whenajointventure,consortiumorassociationsubmitsanoffer,thebidsubmissiondocuments,aswellasthebid security(ifitwasrequested),mustbesubmittedinthenameoftheleadingpartner. 6.5.4 Scheduleofrequirements Scheduleofrequirementsmayinclude: a) Technicalspecifications,SOWs,designdocuments,Employer’sRequirementsfordesignandbuildandTORsfor consultantservicesforworks; b) Inordertopreventmisunderstandingsanddisagreementswithsuppliersatthetimeofcontractexecution,itis importanttoclearlystateanddescribetheperformanceexpectedfromthesupplier.Ambiguousperformance requirementsmayalsoleadtoincreasedcosts,asbiddersmayhavetofactorintotheirbidacontingencyorrisk buffer; c) Dependingonthenatureoftheprocurementactivity,therequirementsarestatedintheformoftechnical specifications,SOWs,designdocuments,Employer’sRequirementsfordesignandbuildandTORsforconsultant servicesforworks(forguidanceonwritingrequirements,see4 .3Requirementsdefinition); d) Deliverydateforgoodsorstarting/completiondatesforprovisionofservices/worksiffirmrequirementsexistor timeisoftheessence; e) Whenprocuringgoods,thedestination(s),andmode(s)oftransport,shallbeincluded.Forservicesandworks, destination/locationshallbespecified; f) Deliveryterms:Incoterms2020shallbeusedtospecifythedeliveryofgoodsprocuredbyUNOPS(seechapter1 2). 6.5.5 Returnablebiddingforms/schedules Thesolicitationdocumentmustincludespecificforms/schedulestobefilledoutbyvendorsandincludedintheiroffer. Theterm‘form’isnormallyusedinthecontextofsolicitationofgoodsandservices,whilst‘schedule’insolicitationof works.Thenumberandspecificforms/schedulestobeincludedmustbeinaccordancewiththecomplexityofthe requirementsandsolicitationmethodselected(e.g.RFQtemplateshavelessforms/schedulesthanITB/RFPasthelatter areformalmethodsofsolicitation). UNOPSsolicitationdocumentsalreadyhaveanumberofforms/schedulesinitstemplates.Thebelowtableshows,asan example,theformsincludedintheRFPtemplateforservices/goodsandforthemeasuredpricedconstructioncontract. Table5|Exampleofreturnableforms/schedulesinsolicitationtemplates Returnableforms(RFPtemplatefor services/goods) Returnableschedules(RFPtemplateformeasuredpriced constructioncontract) ● Proposal/NoProposalConfirmationForm ● ProposalForm ● ChecklistForm ● Formofproposalsecurity ● OfferorInformationForm ● Bidder’sdetails ● JointVenturePartnerInformationForm ● Billofquantities ● ProposalSubmissionForm ● Bidderpreliminaryprogrammes ● FinancialProposalForm ● Proposedprojectteamandorganizationalstructure ● TechnicalProposalForm ● Insurances ● ProposalSecurityForm ● Capacities,experience,workinhandandworkcompleted P rocurementManual,R evision7 76 ● FormatforResumeofProposedKeyPersonnel ● Implementation/qualitymanagementsystemproposals ● PerformanceStatementForm ● Healthandsafetymanagementsystem ● NoAdverseActionConfirmationForm ● Environmentalmanagementsystem ● StatementofExclusivityandAvailability ● Proposedsub-contractorsandsuppliers ● Proposedsourcesofnaturallyoccurringmaterials ● Outlinestatementsofproposedmethods ● Declaration ● Conflictsofinterest ● Disputedetails ● AddendatotheRFP Furtherconsiderations: ● Forworks,theprojectspecificinformationresultingfromthedesigndocumentsmustbeinsertedintothe schedulesthatformpartofthesolicitationdocument.Iftherearetoomanydocumentstobeincludedinthe schedules,appropriatedocuments,–e.g.drawings,general/particular/technicalspecificationsandUNOPS internalguidelinesandproceduresmanuals–canbeincorporatedbyreferencewithintheschedulesand annexedtothecontract.Wheneverthisisdone,theschedulemustclearlyidentifythedocumentsbyauthor, title,dateandrevisionnumber.Caremustalsobetakenthatthecontentoftheschedulesisconsistentwiththe generalandparticularconditionsofthecontract.Theschedulesalsocontaincertainformsofagreements, guaranteesandwarranties.Thenumberandcontentofthescheduleswillvarydependingoneachofthe contracttypes.Theschedulesincludeguidancenotesdetailingtheinformationthatmustbeinserted.Itis importantthattheschedulesarecompletedinsufficientdetailtoenablebidderstounderstandUNOPS requirementsfortheprojectandtheirobligations; ● Oncethebiddershavecompletedtherequestedinformationasspecifiedinthesolicitationdocument,and awardhasbeenmade,theinformationcontainedintheseschedulesofthesuccessfulcontractorwillformpart ofthecontracttobesigned.Guidancenotesareincludedinthereturnablebidschedulesinstructingthebidders ontheinformationtheymustsubmitwiththeirbid.Theseinstructionsmustbeamendedforeachprojectto ensuretherequestedinformationisconsistentwiththetechnicalandcommercialrequirementsoftheproject. 6.5.6 Contractualinformation a) AcopyoftherelevantUNOPSGCCapplicabletothecontractmusteitherbeincludedwiththesolicitation documents,orelsereferencemustbemadetotheUNOPSGCCavailableontheUNOPSwebsite.TheUNOPS GCCclarifywhichconditionsthesuppliersareexpectedtoacceptwhensigningacontractwithUNOPS.Inthe caseofconstructionworks,theGCCareincludedasafixedandnon-changeablepartineachofthesix FIDIC-basedcontractsespeciallyadaptedforUNOPS.TheGCCfortheuseofgoodsandservicesarenot applicableforcontractingofworks; b) ThesolicitationdocumentsmuststatethatbiddersmustsubmitanyreservationstoUNOPSstandardcontract terms,includingbutnotlimitedtotheGCC,togetherwiththeirbids,andthatfailuretosubmitsuchreservations willbedeemedbyUNOPSasacceptanceofallsaidcontractterms; c) Specialconditionsarealwaysinadditiontoparticularcontractualrequirementsrelatedtothespecific solicitation.ALegalAdvisormustclearanyspecialtermsandconditionscontradictingormodifyingtheGCCprior toissuanceofthesolicitationdocuments; d) ForUNOPScontractsforworks,thesespecialtermsandconditionsarereferredtoasthe‘particularconditions’ andmustalwaysbeclearedbyaUNOPSLegalAdvisor.Theyshouldbeincorporatedincertaincircumstances whereadditionsarerequiredtotheGCCforaspecificworkspackage,eitherpriortoissuingthecontractto bidders,orfollowingnegotiationswiththeselectedcontractor; e) Forcontractingofservicesandworks,acopyoftherelevantUNOPSmodelcontractmustalwaysbeincluded withthesolicitationdocumentsandrelevantcontractschedulesmustbefilledinpriortothetenderprocess; f) Thestandardcontractallowssupplierstoknowthetermsandconditionsofthespecificagreementbefore submittinganoffer,andtounderstandthetypeofcontracttheywouldbeexpectedtosignifselectedasa suppliertoUNOPS; g) Therestofthenecessaryandmorespecificinformationabouttheworksisincludedintheschedulesasan integralcomponentoftheworkscontract; h) Whenpurchasinggoods,acopyoftherelevantpackingandshippinginstructionsmaybeincludedwiththe solicitationdocumentswhererelevant.Thepackingandshippinginstructionsareimportanttothesupplier P rocurementManual,R evision7 77 whenbidding,astheyincludeinstructionsaboutpackaging,markingandnumberingoftheshipment, notificationofshipment,documentationrequiredforcustomclearanceandpaymentpurposes,andinvoicing; i) Priceandpaymentinformation,suchaswhetheracontractwillbesignedbasedonfixedprice/lump-sumorcost reimbursement,mustbeincluded; j) Ifapplicable,theformsforperformancesecurityguaranteeand/oradvancedpaymentguaranteemustbe included. 6.6 Invitationo fv endors Afterthesolicitationdocumentshavebeenpreparedandcompleted,thefollowingstepsmustbeundertakenbeforethe documentsaredistributed. 6.6.1 Approvalofsolicitationdocuments ThesolicitationdocumentsmustbeapprovedbyaPApriortoadvertisementandinthecaseofformalmethodsof solicitation(ITBandRFP)apre-clearancebyaprocurementreviewermustbeconductedpriortosuchapproval(see2 .6 Procurementreviewers) . 6.6.2 Distributionofsolicitationdocuments MostUNOPSsolicitationprocesses,whetherforopenorlimitedcompetition,areconductedontheeSourcingsystem(see 6.10E-tendering). Underopencompetition,thesolicitationdocumentsshallbeissuedanddistributedsimultaneouslytoallpotential suppliersidentifiedduringmarketresearchandbemadeavailableelectronicallyonUNGM,sothatallbiddersaregiven thesameopportunitytorespond. Inalimitedcompetitionprocess,whereonlyselectedsuppliersmayparticipateinthesolicitation,thesolicitation documentsshallbemadesolelyavailabletoshortlistedsuppliers.Theshortlistmustbepre-clearedbyaprocurement reviewerandapprovedbythePApriortoissuingsolicitationdocuments. AsignedcopyofthesolicitationdocumentsmustbekeptonfilebyUNOPStogetherwithdocumentationonwhereand howlongitwasposted(e.g.printoutsofscreenshotsfromUNGMposting),andtowhomitwasissuedtofacilitatean auditoftheprocess.ThisisnotrequiredwhenusingtheeSourcingsystem,furthertoprovisionsinsection1 3.9 Maintenanceoffiles. 6.6.3 Confidentialityoftheshortlist Inordertosafeguardtheprincipleofcompetition,UNOPSshallnotdisclosethenamesofanyshort-listedcompaniesin limitedcompetition(see6 .2.2Limitedinternationalcompetitionandlimitednational/regionalcompetition)wherethe solicitationdocumentsareonlymadeavailabletoashortlistofselectedsuppliers. 6.6.4 Amendmentstosolicitationdocuments Atanytimebeforethedeadlineforsubmissionofoffers,UNOPSmay,foranyreason,whetheronitsowninitiativeor followingarequestforclarificationbyasupplier,modifythesolicitationdocuments.Pre-bidmeetingsmustalwaysbe documentedintheformofwrittenminutes,whichthenbecomepartofthesolicitationdocuments. AmendmentstosolicitationdocumentsmustbeapprovedbythePAandinthecaseofformalmethodsofsolicitation(ITB andRFP)apre-clearancebyaprocurementreviewermustbeconductedpriortosuchapproval. Theamendmentmustbemadewithinareasonabletimebeforethedeadlineforsubmissionofoffersinorderfor supplierstoaddresschangesintheiroffers.Incertaincases,amendmentswilljustifyanextensionofthesubmission deadline.Thisshouldbeassessedonacase-by-casebasis. Inordertoensurethatallsuppliershavethesamedetails,amendmentsofsolicitationdocumentsmust: a) Inthecaseofalimitedcompetition,besentsimultaneouslyinwritingtoallinvitedsuppliers; b) Inthecaseofanopencompetition,beuploadedtotheUNOPSwebsite. Substantialchangestotherequirementsmayleadtore-tendering. P rocurementManual,R evision7 78 6.6.5 Cancellationofthesolicitationprocess UNOPSreservestherighttocancelasolicitationwithoutrecourseatanytimeduringthesolicitationandevaluation processandpriortocontractsignature.TherelevantPAmustapproveallcancellations.Conditionsthatmaygiverisetoa cancellationare: a) Thejustificationfortheinitialsolicitationisnolongervalid; b) Therequirementsrequirematerialrevision; c) Thereisasubstantialvariancebetweenthelowestbidandthecostestimates; d) Noneofthebidsreceivedweresubstantiallycompliant; e) OtherreasonsdeterminedbythePAtosafeguardtheinterestsofUNOPS. Intheeventatenderiscancelled,allbiddersmustreceivewrittennotification.Incaseswherethetenderwasnotcarried outthroughelectronically,offerswillbemadeavailableforcollectionbytherespectivebidder,orUNOPSshallreserve therighttodiscardsuchbidsunopenedwithoutfurthernoticetothebidders.UNOPSshallnotbearanycostsassociated withreturningbidstobidders.Theprocurementofficialmustmakesurethatallbidsecuritiesarereturnedtothe bidders. 6.6.6 Solicitationofoffersinsituationsofdirectcontractingundersolesourcing Whendirectcontractingundersolesourcingisjustified(see6 .8Exceptionstoformalmethodsofsolicitation,paragraphs iitox),anofferisrequestedfromonlyonesupplierinaccordancewithRule118.05(c)oftheFRR. Althoughthedirectcontractingmodalitywaivesthecompetitiveprocess,thismethoddoesnotdiminishthe responsibilitiesandaccountabilitiesofpersonnelinvolvedintheprocurementprocess.Underthedirectcontracting modalityacontractmuststillbeawardedtoavendorwhoseoffersubstantiallyconformstotherequirementsata reasonableprice. Thefollowingprocurementactionsshallstillberequired:(a)writingtherequirementsdefinition;(b)solicitinganoffer fromtheselectedvendorbasedontherequirementsdefinitionandtheUNOPSGeneralConditionsofContract;(c) evaluatingtheoffer(see8 .8.4Reviewofoffersreceivedinsituationsofdirectcontractingorsolesourcing)andcarrying outnegotiationsifapplicable(see8 .9N egotiations);and(d)awardingthecontractthroughtheappropriatePA,including priorreviewbyaProcurementReviewerorCPCasapplicable. Sincethereisnocompetitiontospeakofinadirectcontractingapproach,theuseofstandardsolicitationdocuments (RFQ,RFP,ITB,)whenrequestinganofferin(b)aboveisnotnecessary,Howeverinordertofacilitatetheevaluation process,procurementofficialscanrequestthesuppliertoprovideinformationoneitherasimplifiedsolicitation documentordirectlythroughrelevantreturnableforms/schedulesfromthesolicitationtemplates.Whenusingthe eSourcingsystemfordirectcontracting(seesection6 .10),issuingasimplifiedsolicitationdocumentreferstousingthe “RFQ”tenderprocesswithinthesystemandsimplifyingitfurtherasnecessary. 6.6.7 SolicitationofoffersagainstLTAs Ifalong-termagreement(LTA)hasbeenestablishedbyUNOPS(see1 1.4Long-termagreement(LTA))orbyotherUN entities(see1 4.1.1)forthegoodsorservicesrequiredinaspecificcase,offersshouldbesolicitedfromvendors, dependingontheLTA’sset-up(see1 1.4.2TypesofLTAs),i.e.: ● SinglevendorLTA,ormultiplevendorLTAwithoutsecondarybidding.P rocurementofficialscancontacttheLTA holderdirectlytoconfirmitsofferforthisspecificrequirementinaccordancewiththepricesandotherterms andconditionsoftheLTA.Orifthetermsandconditionsareclear,acall-offordermaybeissueddirectly(see 11.4.6Call-offordersagainstaLTA). ● MultiplevendorLTAwithsecondarybidding.Importantconsiderationsforsolicitationofoffersundersecondary bidding: ○ ForallsecondarybiddingexercisesequaltooraboveUSD5,000,itismandatorytouseanRFQ template(howeverthis couldbeintheformofanemailorasimplifiedversionofthestandardRFQ templateforgoodsandservices); ○ TheitemdescriptionshallincludetheitemreferenceasincludedintheLTA; ○ Offersresultingfromasecondarybiddingexercisedonotneedtobesubmittedtoasecureemail/fax numberorsentinasealedenvelope,regardlessofitsvalue,unlesssodecidedbytheProcurement Authority; ○ Anotetothefile,signedbytherelevantPA,justifyingthefinalselectiondecisionshouldbeincludedin thefiletodocumenttheapprovaloftheresultingcall-offorder(s). P rocurementManual,R evision7 79 LTAscanbeusedonlyfororderingthegoodsorservicesspecifiedinthatLTA.Ifothergoodsorservicesarerequired fromthatsupplierthenothersolicitationmethodsmustbefollowed. 6.7 Communicationw ithv endors Duringthetenderperiod,nocommunicationregardingthecontentsofthesolicitationdocumentsorproposalsis permittedbetweenpotentialsuppliersandUNOPS,exceptthroughthemethodsofhandlingqueriesasdescribedbelow. Queriesfromsuppliersmustbehandledthroughwrittencorrespondenceand/orbyapre-bidconferencefollowedupby writtenminutesmadeavailabletoallpotentialbidders.Suppliersrequiringclarificationstothetenderdocumentsmust submittheirqueriesinwritingtoUNOPS.UNOPSwillprepareanddispatchwrittenrepliestosuchqueries,andmakeall repliesknown,togetherwiththetextofthequeries,toallsuppliersatthesametime,withoutreferencingthesourceof thequeries. Fortechnicallycomplexacquisitions,apre-bidconferencebetweenUNOPSandthesupplierscouldbeheldinadditionto, orinsteadof,issuanceofwrittenclarifications.Suchaconferencecouldbeameeting(inpersonorremote)orasite inspection. Whenconductingapre-bidconferenceorsiteinspection,thefollowinginstructionsmustbeadheredto: a) Atimefortheconferenceand/orsiteinspectionmustbestatedinthesolicitationdocument,allowingsufficient timeforallsupplierstoplanattendanceoftheconferenceand/orsiteinspection; b) Pre-bidconferencesorsiteinspectionsarenotmandatoryunlessvalidreasonsexistformakingsuchevents mandatory(inwhichcasethismustbeclearlyspecifiedinthetenderdocument).Ifsuchpre-bidconferenceor siteinspectionisnotmandatory,thennon-participationofbidderstopre-bidconferenceorsiteinspectionisnot causeforeventualbidrejection.Ifparticipationinthepre-bidconferenceorsiteinspectionismandatory,care mustbetakentorequireparticipationinthepre-bidconferenceorsiteinspectioninamannerthatisnon- discriminatory; c) Therepresentativeswhochoosetobepresentduringpre-bidconferenceorsiteinspectionshallprovide reasonableevidencethattheyrepresentthepotentialbidder;e.g.businesscard,letterofauthorization,etc.; d) UNOPSofficialswillpreparealistoftherepresentativesattendingthepre-bidconferenceorsiteinspectionand obtaintheirsignaturesonthesame,ordocumenttheirattendance,e.g.viaSkype.Thelistshallalsocontainthe representatives’namesandcorrespondingbidders’names.Allparticipants,ifattendinginperson,mustsignthe listandindicatethedateandtime; e) UNOPSpersonnelinattendance,theobserversfromtheclient/donorandthebidderrepresentativespresent shouldbeintroduced; f) Withregardtosubmissionofbids,supplierrepresentativesshouldberemindedofimportantconsiderations suchastheneedto: ● Provideintheirbidcontactdetails,e.g.name,emailaddressandphonenumber,ofthepersonstobe contactedduringsubsequentbidevaluation; ● Carefullyreviewthetenderrequirements; ● Indicateasearlyaspossibleiftherearerequirements(e.g.specifications)inthetenderdocumentthatdo notseemreasonablesothatUNOPScanreverttotheclientinatimelyfashionandrequestamendmentsto beissued,ifjustified; ● Alwayscheckregularlyforamendmentstoavoidquotingforwrongspecifications,wrongquantities,etc. ● whichmightresultinbidsbeingrejected; UNOPSpersonnelshouldalsohighlighttoparticipantsatpre-bidconferencesthetypesoferrorscommonly madebybiddersaswellprovideotheradviceregardingthemakingofavalidbid; ● FamiliarizethemselveswiththeUNOPSeSourcingsystemperavailableguidanceandmaterialsavailablefor vendors Forworks,itisrecommendedtoprepareapre-bidconferencewiththepurposeofclarifyingtobiddersthemostrelevant pointsthattheyhavetounderstandaboutUNOPScontractsforworks,suchasthedifferentrolesandmilestones establishedinthecontract;securitiesandinsurancesthatmustbeprovided;andtheprocessforpayments,retentions, claimsandvariations.Providingthenecessarybidbackground,abetterunderstandingofUNOPSexpectations,anda basicunderstandingoftherequiredcontractmanagementwillleadtoabetterqualityofbidandreduce misunderstandingsthatmightlaterleadtodelaysinprojectexecutionandreducedvalueformoney. Thenecessityofsitevisitforworksshouldbedecidedaftercommondiscussionandagreementbetweenprocurement andtheprojectmanagersbasedonacase-by-casebasis. P rocurementManual,R evision7 80 a) Withregardtosuppliereligibility,participantsshouldbeverballyadvisedthatbidsfromineligiblesuppliers(see 3.3Vendorineligibility)willnotbeconsidered.SuppliersshouldbeinformedofUNOPSexpectationthatits suppliersembracetheprinciplesofsocialandenvironmentalsustainabilityandstriveforcontinuous improvement; b) WrittenqueriesfromsuppliersmaybesenttoUNOPSpriortotheconferenceorinspection.Responsestothe writtenquestionsshallbegivenorallyduringtheconferenceorinspection; c) Withinareasonabletimeaftertheconferenceorinspection,UNOPSmustsend,concurrentlytoallsuppliers, whetherpresentattheconference/siteinspectionornot,afullsetoftheapprovedminutesrecordingallqueries andformalreplies.Theminutesshallprevailoveranyoralresponsesprovidedduringtheconferenceorsite inspection.Also,incaseofdiscrepancybetweentheprovisionsofthesolicitationdocumentandtheminutesof thepre-bidconferenceorsiteinspection,thelattershallprevailovertheformer.Therefore,thesamePA approvingthesolicitationdocumentmustapprovetheminutes.Inthecaseofopencompetitiontheapproved minutesmustbepostedontheUNOPSandotherwebsites,asapplicable; d) If,duetogeographicalconsiderations,itisnecessarytoholdpre-bidconferencesinmorethanonelocation, suchmeetingsshalltakeplacesimultaneously(oratleastwithinthesameday)andthesameinformationshall beprovidedtoallsuppliers.Minutesofthemeetingsmustbesharedwithallsuppliers; e) Iftheclarificationsgivenduringthemeetingaltertherequirements,amendmentofthesubmissiondeadline shouldbeconsidered,andaformalamendmenttothetenderdocumentmustbeissuedreflectingthechange; f) Certaintypesofinformation,suchasUNOPScostestimatesorproprietarydata,shallneverbereleasedand requestsforsuchinformationshallberejected. 6.8 Exceptionst oc ompetitivet enderingo rf ormalm ethodso fs olicitation 6.8.1 Exceptions InaccordancewithFinancialRule118.05(c),whenadecisionismadepursuanttoFinancialRule118.05(a),theECPOor authorizedpersonnelmayrecordthereasonsinwritingandmaythenawardaprocurementcontract–eitheronthe basisofaninformalmethodofsolicitationoronthebasisofadirectlynegotiatedcontract11 –toaqualifiedcontractor whoseoffersubstantiallycomplieswiththerequirementsatanacceptableprice. FurthertoRule118.05(a),theECPOorauthorizedpersonnelmaydetermine,foraparticularprocurementactivity,that usingformalmethodsofsolicitationisnotinthebestinterestsofUNOPSanditsclientswhen: i. Thevalueoftheprocurementisbelowaspecifiedmonetarythresholdestablishedforformalmethodsofsolicitation a) AsdefinedinFinancialRule118.04,formalmethodsofsolicitationare:ITBandRFP,forrequirementsequal oraboveUSD50,000(exceptforEPP); b) ForrequirementsbelowthethresholdofUSD50,000,aninformalmethodofsolicitationmaybeused,i.e. shoppingforrequirementslessthanUSD5,000andRFQforrequirementsnotexceedingUSD50,000. ii. Thereisnocompetitivemarketplacefortherequirement,suchaswhereamonopolyexists;wherepricesarefixedby legislationorgovernmentregulation;orwheretherequirementinvolvesaproprietaryproductorservice ● Pricesorratesarefixedbylegislationorgovernmentbodies,e.g.incasesofstatemonopolyortariffs.In ordertojustifyfixedpricesorrates,thenameoftheregulatorybodyorlawthatcontrolsratesor establishedpricesmustbeincludedineachrequestforawardand,ifavailable,acurrentprice/rate schedulebeprovided. Proprietaryproductorservicereferstosituationswhereonlyonesourcecanreasonablymeettheneedsof UNOPS,insituationswhere: ● Proprietaryitemssubjecttolegalrestrictions(i.e.patentsandcopyrights)aretobeprocured; ● Mattersinvolvingnationaldefenceornationalsecurityrenderingsingle-sourceprocurementthemost appropriatemethodofprocurement; ● Thegoodsorconstructionworksareavailablefromaparticularsupplierorcontractor,oraparticular supplierorcontractorhasexclusiverightsinrespectofthegoodsorconstructionworksandnoreasonable alternativeorsubstituteexists. N ote:thephrase“onthebasisofaninformalmethodofsolicitation”shouldbereadtoapplyonlytoexceptionground (i),whereas“onthebasisofadirectlynegotiatedcontract”shouldbereadtoapplytoallotherexceptiongrounds(ii)to(x) andfurthertotheprovisionsinsection6 .6.6Solicitationofoffersinsituationsofdirectcontractingundersolesourcing. 11 P rocurementManual,R evision7 81 Justificationrequired:explanationofwhyotherpotentialsourcesdonotexistandreasonablenessofprice(e.g. comparisonwithpreviouspurchaseprices). iii. Therehasbeenapreviousdeterminationwithregardtoanidenticalprocurementactivity,orthereisaneedto standardizetherequirementfollowingrecentprocurementactivity a) Previousdeterminationmeanstheproducttobepurchasedisdeterminedbyapreviouspurchase,e.g.a pieceofequipmentwaspreviouslypurchasedandcomponentsthatcanonlybeobtainedfromthe manufacturermustnowbereplaced;orcomplexserviceswerepurchasedfromavendorandonlythe vendorwhoperformedtheinitialservicescanrealisticallyprovidetherequiredadditionalservices; b) Standardizationshallbeacceptablewhenidenticalgoods,equipmentortechnologyhaverecentlybeen purchasedfromasupplierorcontractor,anditisdeterminedthatthereisaneedforcompatibilitywith existinggoods,equipmentortechnologyorworks.Thismayalsoapplywhenestablishingormaintaining cataloguesthroughLongTermAgreementsinUNWebBuyPlus.Theeffectivenessoftheoriginal procurementinmeetingtheneedsofUNOPSoritsclient,thelimitedsizeoftheproposedprocurementin relationtotheoriginalprocurement,thereasonablenessoftheprice,andtheunsuitabilityofalternatives tothegoodsinquestionshallalwaysbetakenintoaccountandjustified; c) Itshouldbenotedthatbrandingisnotnecessarilyajustificationforexceptions.Acompetitiveprocess shouldbeundertakenifmultiplesourcesofsupplyexist. Justificationrequired:explanationofthepreviousdeterminationorreasonsforrequiringstandardizationand reasonablenessofprices,e.g.comparisonwithpreviouspurchasepricesandcomparisonwithpricesof equipmentfromothersuppliersequivalentinperformance. iv. TheproposedprocurementcontractistheresultofcooperationwithotherorganizationsoftheUnitedNationssystem, pursuanttoFinancialRule118.02(c)orgovernmentsandorganizationsotherthanthoseoftheUnitedNationssystem, pursuanttoRule118.02(d) a) TheEDmayinappropriatecases,authorizecooperationwithaUnitedNationsagencyinrespectof procurementactivities.RelianceonanotherUnitedNationsagency’sprocurementdecisionunderFinancial Rule118.05(a)(iv)appliestoasituationwhereaUnitedNationsagencyhasawardedacontracttoan entity,andUNOPSchoosestorelyonthatdecisiontoawarditsowncontract; b) Theprimarydistinctionbetweenthissituationandpre-selectionistheabsenceofinstructionsbythe fundingsourcefortheformer;inotherwords,thevoluntarynatureofthereliancebyUNOPSontheother UnitedNationsagency’sprocurementdecision. Iftheproposedprocurementcontractisacall-offorderagainstanotherUNorganization’sLTA,nofurther independentcontractrevieworinternalrequestforawardisrequired.Seefurtherinstructionsonplacingcall-off ordersagainstLTAsinsection1 1.4.6Call-offordersagainstaLTAa nddocumentationrequiredundersection 14.1.1UsingLTAsorsystemcontractsofotherUNentities(piggy-backing). WhenUNOPSisrelyingonanotherUnitedNationsagency’sprocurementdecisioninordertoissueacontract (otherthanacall-offorderagainstanLTA)internalrequestforawardorcontractsandpropertycommittee reviewisrequireddependingonthevalueoftheproposedprocurementcontract(aspertheDOAthresholds establishedinsection2 .5.2andtheCPCthresholdsinsection9 .4).Inaddition,theconditionsincludedin paragraphsa)tod)onsection1 4.1.2Re-useofUNentitysolicitationresultsmustbemet.). v. Offersforidenticalrequirementshavebeenobtainedcompetitivelywithinareasonableperiodandthepricesand conditionsofferedbytheproposedcontractorremaincompetitive a) Thereasonableperiodinrelationtotheuseofapreviouscompetitivemethodofsolicitationshallbe limitedtotwelvemonthsbetweenthepreviousprocess’contractsignaturedateandthenewprocess’ awarddate,unlessotherwisejustifiedconsideringthespecificmarket; b) Forgoodswherethepricefluctuatesrapidly(rawmaterial,petroleumproducts,someITequipment,etc.) thecompetitivenessofthepricemustalwaysbeproperlyjustified; c) ThisprovisionmaynotbeappliediftherespectiveofferhasbeenobtainedusingEPPunlessthenew requirementisforafollow-onrequirementfortheoriginalemergency,orisarequirementsupportinga responsetoanewemergency. Justificationrequired:detailedsummaryoftheuseofapreviouscompetitivemethodofsolicitationandits outcome;reasonablenessofpriceandprevalentmarketratesinthearea. vi. Aformalsolicitationhasnotproducedsatisfactoryresultswithinareasonablepriorperiod a) The‘priorperiod’referstothetimeelapsedsincetheclosingdateforsubmissionsofthefailedformal processandthenewprocess’awarddate; P rocurementManual,R evision7 82 b) Thelengthofthe‘reasonablepriorperiod’fortheapplicabilityofthisexceptionwillvarydependingonthe natureandtypeofgoods,servicesorworks;themarketconditions;thelikelihoodofattractingnew suppliersifare-tenderwastobeconducted;securityandworkingconditionsintheregiontowhichthe goods/services/worksaretobesupplied,andanyotherfactorinfluencingthedecision; Inrelyingonthisclause,thePAmustensurethatmarketresearchwasdoneandbefullysatisfiedthata c) re-tenderwillnotyieldsatisfactoryresults.ThePAmustalsomakesureallfactsareplacedonrecordinthe justificationnote; d) ThePAshallnotethatundernocircumstancesmust‘reasonablepriorperiod’fortheapplicationofthis exceptionexceedsixmonthsfromtheclosingdateforsubmissionsofthefailedformalprocess. Justificationrequired:detailedsummaryoftheformalprocessanditsoutcome;reasonablenessofpriceand prevalentmarketratesinthearea. vii. Theproposedprocurementcontractisforthepurchaseorleaseofrealestateproperty a) Selectionoflocationisbasedonsecurityconsiderations. Justificationrequired:reasonablenessofprice(e.g.contactingcompaniesspecializedincommercialrealestate services);confirmationofpotentialforMOSScompliance,clearancefromUNDSS,etc.;evidenceofmarket researchintoavailablepremises;andjustificationforchoosingthesepremises. Itshouldbenotedthatlegally‘lease’doesnotincludetherighttooccupyhotelrooms:thecorrecttermwouldbe ‘licence’.However,inconsiderationofvalidreasonssuchassecurity,theinterpretationof‘lease’isextendedto includetherighttooccupyhotelrooms,asitisunrealistictoexpecthotelstotakepartinaformalbidding processforleasearrangements. viii. Thereisgenuineexigencyfortherequirement a) TheexigenciesofservicemustbebeyondthecontrolofUNOPS,i.e.emergencysituationsorforce majeure,orothercompellingcircumstanceswhicharenotduetolackofplanningorslowadministrative processwithinUNOPS. Justificationrequired:anexplanationofhowexceptionstoformalmethodsofsolicitationwillmeettheschedule andtheadverseimpacttheUNOPSoperationmightsufferifthedeliveryschedulewerenotthusmodified, confirmationofreasonablenessofpricethroughcomparingpriceswithpreviouspurchaseprices,etc. justificationforselectingthisparticularsupplierasopposedtoanyother. ExigenciesstemmingfromalackofplanningoraslowadministrativeprocesswithinUNOPSarenotvalid groundstoinvokethisexception. ix. Theproposedprocurementcontractrelatestoobtainingservicesthatcannotbeevaluatedobjectively Servicesofspecificindividualsnotavailablethroughpersonnelcontractsincludingforinstance: ● Aservicecontractenteredintowithacompanyduetoavailabilityofaspecificexpertworkingatthat company; ● Acontractwiththepurposeofresearch,experiment,studyordevelopmentleadingtotheprocurement ofaprototype,exceptwherethecontractincludestheproductionofgoodsinquantitiessufficientto establishtheircommercialviabilityortorecoverresearchanddevelopmentcosts; ● Servicesofspecificsupplierstoobtaincutting-edgetechnologyorothernewmethodologieswherethere isnobasisforreliablecomparison. Justificationrequired:explanationastowhythisspecificindividualorcompanyisthemostsuitabletocarryout theservicesandreasonablenessofprice. x. TheECPOorauthorizedpersonnelotherwisedeterminethataformalsolicitationwillnotbeintheinterestofUNOPS norproducesatisfactoryresults,including,butnotlimitedto,situationswheretheproposedcontractorispre-selected bythefundingsourcepursuanttoRule118.02(e) a) Commoditiesinscarcesupplycanbeimmediatelyprocuredatpricesnotlikelytobemaintained; b) Extensionofscopeofworks,servicesorgoodsrequestedinanoriginalcontract,madethroughan amendmentinordertoensurecontinuity.Justificationforcontinuityofworkrequired,i.e.whyanew solicitationwouldnotgivesatisfactoryresults,andconfirmationofreasonablenessofprices,e.g. comparisonwithpreviousbids,etc. ThereasonsprovidedaboveforinvokingeachoftheexceptionsgroundsundertheFinancialrule118.05(a)arenot exhaustiveandmayincludeanyotherreasonasdeterminedbytheECPOorauthorizedpersonnel. P rocurementManual,R evision7 83 6.8.2 Pre-selection Pre-selectiontakesplacewhereafundingsourcehas,incompliancewithitsownapplicablerules,regulationsand procedures,selectedaserviceprovider/contractor,includinginservices,works,goods,anindividualcontractor,ora implementingpartnerforaparticularactivityorsetofactivitieswithintheframeworkofanengagement,andrequested UNOPStoengageoremploytheserviceprovider/contractor,inaccordancewithUNOPSFRRRule118.02(e):“Pursuantto theprojectagreementandsubjecttoreviewbyacontractsandpropertycommittee(s),wherenecessaryinaccordance withtheseFinancialRegulationsandRules,theECPOmayauthorizetheissuanceofcontractsinrelianceontheprior selectionofacontractororimplementingpartnerbythefundingsource”. PerOIAcceptanceofEngagementAgreements,thefollowingpre-selectionprinciplesshallapplypriortoacceptanceof therequestofthefundingsourcetoengageoremployaserviceprovider/contractor: i. Compliance:thefundingsourceshallconfirmthat,inselectingtheserviceprovider/contractor,ithascomplied withitsapplicableregulations,rulesandprocedures. ii. Non-liability:thefundingsourceshallagreethat,becausetheselectionofthecontractororimplementing partnerisoutsidethecontrolofUNOPS,UNOPScarriesnoliabilityfortheperformanceofthecontractoror implementingpartner. iii. Eligibility:pre-selectionshallonlybeacceptedwhereithasbeenrequestedbythefollowingfundingsource categories: − EntitiesoftheUnitedNationscommonsystem; − InternationalFinancialInstitutions,includingtheBrettonWoodsinstitutionsandregionalandbilateral developmentbanks; − Reputableintergovernmentalorganizations;or − GovernmentswithaCorruptionPerceptionIndex(CPI)of50ormoreasmeasuredbyTransparency Internationalforthecurrentyear(orthepreviousyear,wherethecurrentyearrankingisunavailable). Note:pertheoiAcceptanceofEngagementAgreements,Annex:ListofHighRisks, pre-selectionby intergovernmentalorganizationswithreputationrisks,governmentswithaCPIbelow50, non-governmentalorganizationsandotherexceptions,shallbereviewed bytheEngagement AcceptanceCommitteepriortoacceptanceoftheengagement. Pre-selectionmaybeacceptedwhereitfollowsatleastoneofthefollowingmethodologies: i. Explicitpre-selection:wherebytheEngagementAgreementspecifiesthecontractor(s)orimplementingpartner(s) pre-selectedbythefundingsource.ThismayalsotakeplacethroughanamendmenttotheEngagement Agreement.Thismethodisthepreferredmethodforpre-selection. ii. Pre-selectioninprocessus:wherebyanofficialletterissubmittedtoUNOPSbythefundingsourceduringthe implementationphaseoftheengagement.Inadditiontomeetingtheprinciplesenumeratedabove,the followingrequirementsapply: a. ThelettershallbesignedbyanofficialofthesamelevelastheofficialwhosignedtheEngagement Agreement;or b. Alower-levelofficialwiththedelegatedauthoritytoactinprocurementmattersonbehalfofthe fundingsourcemaysigntheletteronlywhereanofficialatthesamelevelastheofficialwhosignedthe EngagementAgreementhasconfirmedtoUNOPSinwritingthattheindividualisaccordedthe authority. iii. Mixedpre-selection:thefundingsourceandUNOPSmayspecifyintheEngagementAgreementthatpre-selection ofcontractor(s)orimplementingpartner(s)willbedoneduringtheimplementationphaseoftheengagement,in accordancewiththeestablishedcriteriaestablishedintheEngagementAgreement.TheEngagementAgreement shallspecifytheofficial(s)whoareauthorizedtonotifyUNOPSoftheselection.IftheEngagementAgreementis silentonthismatter,sectionpointiiaboveshallapply. Formoredetailedinstructionsonpre-selectionconsultOIAcceptanceofEngagementAgreements. Whenawardingacontractfurthertotheuseofpre-selection,aPAmustbesatisfiedastothereasonablenessofcostsof apre-selectedcontractor;saveinthecasewherethefundingsourcehasalreadyindicatedtheamounttobepaid. Pre-selectionshouldnotbeconfusedwiththenoobjectionmechanism(refertosection9 .4ScopeofreviewofCPCfor details): P rocurementManual,R evision7 84 ● Typeofpartner/client.Pre-selectionmaybedonewithawidevarietyofclientorganizations,whereastheno objectionmechanismislimitedtofundingsourcesfromtheUnitedNationssystemincludingInternationalFinancial Institutions; ● Whoundertakestheprocurementprocess.Inthecaseofpre-selection,itisthefundingsourcewhocarriedoutthe selectionprocess,whereasinthecaseoftheno-objectionmechanism,itisUNOPSwhohascarrieditout; ● CPCreviewrequirements.TheCPCthresholdsforthereviewofpre-selectioncasesarethesameasforformal methodsofsolicitation.InthecaseofthenoobjectionmechanismCPCreviewisnormallynotrequired,subjectto specificprovisions.Refertosection9 .4fordetails. 6.9 Emergencies Pleaserefertosection1 5.4.4EmergencyProcurementProcedures(EPP)forinstructionsrelatingtothesolicitation processunderEPP,aswellasotherstagesintheprocurementprocess. 6.10 E-tendering E-tenderingatUNOPSisunderstoodasconductingatenderprocedurebyeithera)usingemail,b)usingtheUNOPS eSourcingsystem,c)usingane-reverseauctionsystem.Thesecanbeaneffectivewaytoimproveefficiencyand effectivenessoftheprocurementprocessaswellasimprovingtheenvironmentalcharacteristicsofthetendering process. Electronicbidsore-bidsarelegallybindingaslongastheyareendorsedbytheauthorizedrepresentativeofthebidder andaresubmittedinafileformatasdeterminedbyUNOPSinthetenderdocumentation.Itisnotmandatorytosubmit bidsinhardcopyunlessitisarequirementintheprojectagreementbetweenUNOPSanditsclients. Itisimportanttonotethatthedeadlinestatedinthetenderdocumentationappliesequallytohardcopyandelectronic tendersubmission.IncaseofbidsubmissionbyemailorUNOPSeSourcing,thereceipttimestampshallbethedateand timewhenthesubmissionhasbeenreceivedinthededicatedUNOPSinbox,serversorviafax.UNOPSshallnotbe responsibleforanydelayscausedbynetworkproblems,etc.Itisthesoleresponsibilityofbidderstoensurethattheirbid isreceivedbyUNOPSintheeSourcingsystemordedicatedinboxorfaxonorbeforetheprescribedtenderdeadline. Biddersshouldcheckanydocumentsforvirusespriortodownloadingthemfromtheemailreceived,UNGMorthe eSourcingsystem,thoughUNOPSshalltakeeveryreasonablesteptoensurethatitdoesnotuploadcorrupttender documentation. UNOPSisnotabletoconsiderelectronicdocumentswherethedocumentcontainsavirus,orforanyreasoniscorruptor unreadable.ImmediatelypriortouploadingdocumentstotheeSourcingsystemorsubmittingthembyemail,biddersare requiredtochecktheelectronicfilesformingtheirvendorsubmissionforvirusesusingcurrentviruscheckingsoftware andtoremoveallvirusesfromanysuchfiles.UNOPSwillnotbeliableorresponsiblefortheloss,damage,destruction, corruptionorillegibilityofdocumentsinanyelectronicsubmissionhowevercaused. Therequirementfordocumentationofthesolicitationprocess,filing,(see1 3.9Maintenanceoffiles)shallnotbe interpretedtorestricttheuseofanyelectronicmeansofdatainterchange,providedtheelectronicmediaupholdthe procurementprinciplesandallowforadequateaudittrailoftheprocurementprocess(seealso7 .1Receiptand safeguardingofsubmissions). Ifthetenderdocumentationdoesnotallowelectronicsubmissions,anysubmissionreceivedbyelectronicmeanswillbe rejected.Similarly,ifthetenderiscarriedoutusingtheeSourcingsystem,andunlessspecificallyallowedforinthetender documentation,submissionsreceivedbyemailorhardcopywillberejected. a)Tenderingusingemail Itispossibletogivebidderstheopportunitytosubmittheiroffersbyemailwhenformalmethodsofsolicitationareused. Forthesesubmissions,adedicatedemailaddressmustbesetup,anditmustbeclearlystipulatedinthesolicitation documentsthatofferssenttoanyotheremailwillberejected.Individualsnotdirectlyinvolvedintheprocurement process,anddulyauthorizedbytheheadoftherelevantUNOPSbusinessunit,musthavesoleaccesstothesecureemail. Thisimpliesthattheemailmustbepasswordprotected,withonlydesignatedindividualsgivenaccesstothepassword. Bidsreceivedviaemailshouldnotbeopenedpriortothebiddeadlineorofficialopeninginordertoavoidcompromising theirconfidentiality. Also,thedistributionofUNOPSsolicitationdocumentsmaybeperformedelectronically.Here,theguidingprinciple remainsthesame:thefairtreatmentofallsuppliers,i.e.inviteesmustreceivethesameinformationatthesametime. P rocurementManual,R evision7 85 Ifsolicitationdocumentsareissuedelectronicallyinalimitedcompetitiveprocess,duediligenceshouldbeexercisedto ensurethatthenamesofshort-listedsuppliersarenotdisclosedtotheotherinvitees,e.g.bysendingindividualemailsto eachsupplieronthelist.Alternatively,addresstheemailtoyourselfandblindcarboncopy(BCC)allinvitedsuppliers. However,ensurethattheprintoutoftheemailshowingallemailaddressesiskeptonfileforauditpurposes. b)TenderingusingtheUNOPSeSourcingsystem UNOPSstartedtoprogressivelyimplementane-tenderingsystem(UNOPSeSourcing)inmid-2016.Thesystemhandles on-linefiveprocurementprocessstages(sourcing,solicitation,managementofsubmissions,evaluation,and procurementreviewandaward)andisachievingorganizationalbenefitssuchasincreasingefficiency(forUNOPSandour vendors);generatingusefuldatatoenablestrategicdecisionmaking;enhancingintegrityandtransparency;assuring consistencyofpracticeandfacilitatingpolicycompliance;andaligningUNOPSwithinternationalbestpractices. UNOPSeSourcingisintegratedwiththeUnitedNationsGlobalMarketplace(UNGM).InordertoaccessthefullUNOPS tenderdetails,requestclarificationsonthetender,andsubmitanoffertoatenderusingthesystem,vendorsneedtobe registeredasaUNOPSvendorattheUNGMportalandbeloggedintoUNGM.Forguidanceon howtoregisteronUNGM andsubmitofferstoUNOPStendersintheUNOPSeSourcingsystem, vendorsarerequestedtoconsulttheuserguide andothersupportmaterialsavailableat:h ttps://esourcing.unops.org/#/Help/Guides.. UNOPSeSourcinghasbeendesignedtobefullycompliantwiththepoliciesandproceduressetoutinthisprocurement manual.IfanyspecificprovisionishandleddifferentlyineSourcing,thiswillbespelledoutintherelevantchapterofthe manual. AllUNOPSsolicitationprocesses(RFQ,ITB,RFP)withanestimatedvalueofUSD5,000orabove,andanyrequestfor expressionofinterest(EOI)orinvitationforpre-qualificationmustbecarriedoutintheUNOPSeSourcingsystemasof1 January2018.Theonlyexceptionstothisrequirementareaslistedbelow,whereusageofthesystemisoptional: ● ProcurementprocessesdoneunderEmergencyProcurementProcedures(EPP); ● ProcurementprocessesdonefurthertoanexceptiontotheuseofformalmethodsofsolicitationunderFRR 118.05(a)(viii),i.e.whenthereisgenuineexigencyfortherequirement,andunderFRR118.05(a)(v)i.e.whenoffers foridenticalrequirementshavebeenobtainedcompetitivelywithinareasonableperiodandthepricesand conditionsofferedbytheproposedcontractorremaincompetitive; ● Procurementfurthertopre-selection; ● SecondarybiddingprocessesunderLTA; ● Contractamendments; ● Procurementforthepurchaseorleaseofrealestatepropertyandrelatedutilities(electricity,water,gas, telephone/internetservices,etc.); ● Procurementofhotel/accommodationservicesbelowUSD50,000. ● Procurementunderadvisoryservicesprojects,whereUNOPSdoesnotsignthecontract; ● ProcurementunderFRR118.04,wheretheExecutiveDirectorhasagreedtoapplytheregulations,rules,policies andproceduresonprocurementofanypartnerorentity; ● Othersituations,subjecttoawaiverapprovedbytheDirector,PG,suchasdocumentedcasesoflowinternet connectionand/orcapacityofvendorsinaspecificbusinessunitorproject. c)Tenderingusingane-reverseauctionsystem E-reverseauctionisanonline,real-timedynamicauctionbetweenabuyingorganizationandanumberofvendors,who competeagainsteachothertobeawardedacontractbysubmittingsuccessivelylowerbidsduringascheduledperiod. UNOPSbusinessunitsmayuseane-reverseauctionsystemforidentifiedtenderssubjecttoex-anteauthorizationbythe Director,PGwhowillreviewtheappropriatenessofthetechnologyforsuchprocesses,includingbyassessingthe categoryofgoods/servicestobepurchased,themarketconditions,internetconnectionavailability,thecapacityof vendorstousethesystem,andotherfactorsasnecessary. Shouldusageofe-reverseauctionbeauthorizedforagiventender,thetendermustincludeclearinstructionstobidders onhowtheauctionwilltakeplace,tobereviewedbyPGpriortothetenderbeingadvertised. Chapterr esources UNOPSpolicies EODFinancialRegulationsandRules OIDesignReviewofInfrastructureWorks OIAcceptanceofEngagementAgreements OIAcceptanceofEngagementAgreements-ListofHighRisks OIUNOPSWorksContracts P rocurementManual,R evision7 86 Annex1:SustainableProcurementFramework PQMS:ManageProcessStage:Solicitation PQMS:ManagePettyCashIssuance PQMS:ManageOperationalAdvanceIssuance Guidelines Shoppingguidelines BPAGuidelines TCOGuidelines eSourcingUserGuides Templates RFQGoods/Services RFQMinorWorksContract ITBGoods/Services ITBMinorWorksContract ITBShortFormContract ITBMeasuredPricecontract ITBLumpsumcontract RFPServices/Goods RFPShortFormContract RFPMeasuredPriceContract RFPLumpSumContract RFPContractforConsultancyServicesforWorks BidSecuringDeclaration Workscontractsandselectioncriteria[OnlytakeeffectuponreleasebyIPMG] Otheruseful UNGM resources UNWebBuyPlus Intranetsite:eSourcing Intranetsite:e-reverseauction Intranetsite:UNOPSSustainableProcurementGuidancepage P rocurementManual,R evision7 87 Managementofsubmissions 7 7.1 Receipta nds afeguardingo fs ubmissions ItistheresponsibilityofsupplierstoensurethatoffersaresubmittedtoUNOPSinaccordancewiththestipulationsinthe solicitationdocuments.Submissions12 canbereceivedbymail,securefax,dedicatedemail(i.e.aspecificfaxnumberor emailaddress)orthroughtheUNOPSeSourcingsystem.See6 .10formoredetailsone-tendering.Ifoffersaredelivered byhand,UNOPSmustissueareceiptstatingthedateandtimeofdelivery. ForprocurementvaluesequalorexceedingUSD50,000(exceptforRFQsundersecondarybiddingunderaLTA,asper section6 .6.7;RFQsunderEmergencyProcurementProceduresundersection1 5.4;andprocessesdonewiththe eSourcingsystem)anindividualnotdirectlyconcernedwiththeprocurementfunctionmustbeappointedtoreceiveall offers.TheindividualmustbenamedinwritingbytheheadoftherelevantUNOPSbusinessunitandmustbeinformed oftheimportanceofconfidentialityandintegrityinthebidreceiptprocess.Inthecaseofatenderprocesswhere eSourcingisnotused,allbidsorproposalsmustbestampedwithtimeanddateofreceipt,registeredinanofferreceipt report,andplacedinalockedcontainer,suchasacabinetorsafe,untiltheopeningofoffers.Accesstothecontainer shallbelimitedtopersonnelnotdirectlyconcernedwiththeprocurementfunctionanddulyauthorizedbytheheadof therelevantUNOPSbusinessunit. Whenformalmethodsofsolicitationareused,offersreceivedbydedicatedfaxandemailmustbetreatedwiththesame degreeofcontrolasoffersreceivedbypostordeliveredpersonally.Inparticular,individualsdirectlyconcernedwiththe procurementprocessmustnothaveaccesstotheoffersuntilthetimeofbidopening.FortendersusingeSourcing,this requirementisnotapplicableasthesystemautomaticallysafeguardsthesubmissionsreceived,recordsthedate/time submitted,anddoesnotgrantaccesstothesubmissionstotheUNOPSevaluationteamuntilthedeadlineforsubmission haspastandbidopeninghasbeencarriedout.Formoreinformation,see2 .8Segregationofdutiesand6 .10E-tendering. 7.2 Modificationa ndw ithdrawalo fs ubmissions 7.2.1 Modificationofsubmissions Biddersmaymodifytheiroffersinwritingpriortothesubmissiondeadline.Themodificationshallbesubmittedasper thesubmissioninstructions,andshallbetreatedlikeanyotherofferbyUNOPS. 7.2.2 Withdrawalofsubmissions WithdrawalofsubmissionsbythesupplierscanonlybeacceptedifUNOPSisnotifiedinwritingpriortotheannounced deadlineforsubmissionofoffers.Thewithdrawnoffershallbeseparatedfromtheotherbids/proposalspriortobid opening,andshallnotbeopened. Withdrawalofsubmissionsaftertheannounceddeadlineshallinprinciplenotbehonoured,andinsuchcasesUNOPS shallopenandevaluatethewithdrawnoffertogetherwiththeotheroffers.Ifthesupplierhasfurnishedabidsecurity, UNOPSshallwithholdit.Iftheofferisselectedafteranevaluation,thebidsecuritymustbecashed,unlessthesupplieris willingtoprovidethegoods/services/worksofferedinitsoriginalsubmission.Incaseofwithdrawalofsubmissionsfor multilotrequirements,thebidsecurityshouldbecashedinanamountequivalenttothelotwithdrawnasthesupplier maystillmaintainitsofferforotherlots. Ifthesupplierisabletojustifythewithdrawalofitssubmission,UNOPSmayacceptwithdrawalafterthesubmission deadline.AnacceptablejustificationcouldbethelackofcapacitytoundertaketheUNOPSassignmentduetoselection forotherassignmentsinthesameperiod.Ifthesuppliercouldnothaveforeseenthis,informingUNOPSofitscapacity problemmightbeconstruedasresponsibleactionandthusUNOPScouldacceptthewithdrawalofsubmission.Further,it shouldbeconsideredwhetheritisintheinterestofUNOPStoholdthesuppliertoitsofferafterithassoughtto withdraw.Thisconsiderationshouldbemadebytheprocurementauthoritywithoverallresponsibilityforthat procurementprocess. 12 Submission,alongwithofferortender,isagenerictermforbids,quotationsandproposals,receivedfromasupplierin responsetosolicitationdocuments.AtUNOPS,theterm‘submission’isalsocommonlyusedtorefertoasubmissionfor reviewmadetoaCPC. P rocurementManual,R evision7 89 Regardlessofwhetherornotthewithdrawalisjustified,withdrawalofsubmissionaftertheannounceddeadlinefor submissionisaseriousmatter.IfnotacteduponbyUNOPS,suppliersmayspeculatebysubmittingfavourableoffersin thetenderprocess,andthenwithdrawthemifthemarketconditionshavechangedtothesupplier’sdisadvantage,e.g. marketpricesoftheproducthaveincreasedfromthetimeofthesubmissiondeadline.Therefore,incaseswhereoffers arewithdrawnafterthedeadline(orwheresupplierrequirestomodifytheirsubmissionafterthedeadline),suppliers shallalwaysbegivenawrittenwarningthatthisisunacceptabletoUNOPSandthatitmayexcludethesupplierfrom futureUNOPStenders,usingthecorporatetemplateforthesame.Asecondwarningtoasuppliermayresultinexclusion fromfutureUNOPStenders..Acopyofthelettersmustbesharedwith theVendorReviewCommittee(VRC)secretariat sothatsystematicproblemswithavendorcanbeaddressedor,ifnecessary,actiontodisqualifythevendorcanbetaken. 7.3 Latea ndu nsoliciteds ubmissions 7.3.1 Lateoffers UNOPSwillnotacceptsubmissionsafterthestateddeadlineforsubmission.Thefollowingexceptionsaside,submissions receivedafterthedesignateddateandtimeshouldberejected,notedinthebidopeningreportbythebid-openingpanel andhandledinaccordancewithsection7 .5Rejectionofsubmissions. Anysubmission,modification,orwithdrawalofasubmissionreceivedbyUNOPSaftertheexacttimespecifiedforthe receiptofsubmissionsinthetenderdocumentis‘late’andwillnotbeconsideredunlessitisreceivedbeforeawardis made,and: a) ThereisacceptableevidencetoestablishthatitwasreceivedattheUNOPSlocationdesignatedforreceiptof submissionsandwasunderUNOPScontrolpriortothetimesetforreceiptofbids; b) IfanemergencyorunanticipatedeventinterruptsnormalUNOPSprocessesandoperationssothatsubmissions cannotbereceivedatthedesignatedUNOPSlocationbytheexactdeadline,andurgentUNOPSrequirements precludeamendmentofthesubmissiondeadlineand/orbidopeningdate.Insuchcases,thedeadlinewillbe extendedtothesametimeofdayspecifiedinthesolicitationdocumentonthefirstworkdayonwhichnormal UNOPSoperationsresume(unlesspriortotheresumptionofnormaloperationsthebidisextendedand/or modifiedandthisiscommunicatedtopotentialbiddersinthenormalmanner). Additionally,onacase-by-casebasis,theDirector,PGmaydecidetoacceptlatesubmissionsorsubmissionssenttothe wronglocation,emailaddressorfaxnumber.Incaseoflatereceipt,theDirector,PGmayacceptproposalsreceivedafter theduedatespecifiedinthetenderdocument,butpriortoinitiationoftheevaluationprocessbytheevaluationteamifit becomesclearfromthesubmissionthatthedelayhasbeenunintentionalandtheacceptancedoesnotcreatethe appearanceof,oranactual,unfairadvantageforanyoftheparticipatingcompetitors.TheDirector,PGmustapprove acceptanceofanysubmissionsreceivedaftertheduedate.Submissionsreceivedaftertheonsetoftheevaluation processaretobetreatedasdescribedintheaboveparagraphandsection7 .5. TheUNOPSeSourcingsystemdoesnotallowforbidderstosubmittheirsubmissionsafterthedeadline.However,the systemallowsforvendorstopreparedraftsubmissionspriortothedeadline(e.g.insertinginformationononline questionnairesoruploadingdocumentsagainstthedocumentchecklists),hencevendorsareencouragedtousethis functionalitytoprogressivelypreparetheirsubmissionsandnotwaitforthelasthours/minutestocompleteandsubmit theirsubmissions. 7.3.2 Unsolicitedoffers Theconceptofunsolicitedsubmissionsappliesonlyinlimitedtenderprocesses,i.e.whenanumberofselectedsuppliers wereshort-listedandinvitedtotender.Inthecaseofopencompetition,alloffersreceivedareconsideredsolicited.In general,unsolicitedoffers,i.e.offersfromsuppliersthatUNOPShasnotinvited,maybeacceptedaslongas: a) Thesuppliercomplieswithalltherequirementsofthesolicitationdocuments(i.e.thedeadlineforsubmission, themodeofsubmission,andallotherrequirements); b) UponUNOPSrequest,thesuppliersubmitsawrittenstatementcertifyingthattheyhavereceivedthesolicitation documentsfrompersonsotherthanUNOPSpersonnel,recipientgovernmentofficials,oraUNconsultant.The statementmustdocumenttherelationshipwiththepersonsfromwhomthesolicitationdocumentswere received.Ifthesupplierisreplacingoneoftheinvitees,thesuppliershallinadditiondocumentinwritingthe reasonsforthesubstitution. AcceptanceofunsolicitedoffersisentirelyatthediscretionofthePA,andonlythebestinterestofUNOPSshallguidethe possibleacceptanceofanunsolicitedoffer.Ifaccepted,theunsolicitedoffermustbeevaluatedalongwiththeother offers. P rocurementManual,R evision7 90 Ifaformalpre-qualificationhasbeenconducted,unsolicitedoffersmustnotbeaccepted.Thesameappliestounsolicited offersthathavebeenreceivedoutsideasolicitationexercise.Ineithercase,thereisnoobligationonbehalfofUNOPSto respondtoanysuchoffer.Fordocumentationpurposes,theunsolicitedoffershallbekeptonfileandnotbereturnedto thesupplier. 7.4 Openinga ndr ecordingo fs ubmissions Theopeningofsubmissionsmustbehandledtransparentlyinordertoensurethatonlyvalidsubmissionsareevaluated andthatallsuppliersaretreatedinafairandnon-discriminatorymanner. Submissionsshallbedate-stampedandopenedimmediatelyafterthedeadlineforsubmissionorshortlythereafter.Itis recommendedthattheaddressforsubmissionandtheoneforopeningofoffersarethesameoratleastclosetoeach other.Thebidopeningshouldbeundertakenlatestbycloseofbusiness(COB)thenextworkingdayandwherenot possible,unlesstheprocesswasdoneusingtheeSourcingsystem,theprocurementofficialresponsibleforthe solicitationprocessmustprepareanotetofilehighlightingthereasonforsuchdelay,assessinganypossibleimpactto theprocess,andhavethisreviewedandsignedbythePA. Ifduringthesolicitationperiodthesamebiddersubmitsseveralsupersedingsubmissions,onlythelastreceivedshallbe opened. Untilsubmissionsareopened,theymustbekeptinasecureandlockedlocationbytheindividualinchargeofbidreceipt andshallbehandledinaconfidentialmanner.Offersshallnotbesharedwiththeevaluationteamuntilbidopeningis completed. TheexchangerateusedfortheconversionofoffersisalwaystheofficialUnitedNationsexchangerateatthedateofthe deadlineforsubmission. 7.4.1 Bid-openingpanel Submissionsaretobeopenedbyabid-openingpanel13 consistingofpersonneldesignated,inwriting,bythePA.ThePA maydecidetodesignatepersonneltoservepermanentlyinbidopeningpanelsforaparticularproject/businessunit,etc. Inordertoensureimpartialityoftheofferopeningprocess,abid-openingpanelmustconsistofaminimumoftwo individuals,whereatleastoneindividualhasnoinvolvementinthesubsequentstagesoftheprocurementprocess. Exceptionstothis: a) Insmalloffices,wherethePAhasdocumentedthatfullsegregationofdutiescannotbeputinplacetomeetthis requirement(see2 .8Segregationofduties); b) WhenusingtheeSourcingsystem,whereoneperson(whetherinvolvedornotwiththeprocurementprocess) canundertakethebid-openingfunction(ifsodecidedbythePA)becausethesystemaddressesthemainrisks associatedtothebidregistration/openingfunction:(i)itdoesnotallowforlatesubmissionsbybidders;(ii)itis notpossibleforUNOPSuserstoaccessthesubmissionsuntilthedeadlineforsubmissions;(iii)itisnotpossible forUNOPSuserstomodifyordeleteinanywaytheinformationanddocumentssubmittedbyvendorsatany stageoftheprocess. Thebid-openingpanelshallbeprovidedinadvancewithasummaryofthetenderingrequirementsandallrelateddetails, interalia,thetenderduedate,tenderreferenceandtitle,solicitationmethod,advertisingmethod,aswellastheoffer receiptreport.Submissionscannotberejectedorinvalidatedatthetimeofopeningbythebid-openingpanel.However, thebid-openingpanelshallreflectanyinconsistenciesnotedinthebidopeningreport,e.g.lateoffers.Onlythe evaluationteaminchargeofthesolicitationexercisemayrejectsubmissionsbasedonnon-compliancewiththestated tenderrequirements. Duringthebid-openingmeeting,thebid-openingpanelshallidentifyomissionsordefectsinthesubmissionsandrecord theminthebid-openingreport. Submissionsshallbeinitialled/signedanddatedbyallmembersofthebid-openingpanel.Handlingofsubmissionisinits natureconfidential,anditisessentialthatallinformationgainedintheprocessbekeptconfidential. 13 Bidopeningandbid-openingpanelareindustrytermsthatwithoutanylimitationsrefertotheopeningofbidsreceived inresponsetoanITBandtheopeningofproposalsreceivedinresponsetoanRFP. P rocurementManual,R evision7 91 7.4.2 Openingofquotations(RFQ) Forquotations,noformalsubmission,receipt,oropeningprocedureisrequired. IfaPAbelievestherearerisksassociatedwiththisapproach,theyshouldbedocumented;iftherisksaredeemedtobe seriousamitigatingprocedureshouldbeadopted. 7.4.3 Openingofbids(ITB) AllbidsreceivedinresponsetoanITBmustbeopenedbyabid-openingpanelappointedbythePAinaccordancewith 7.4.1inaformalbid-openingmeeting.ThePAmaydecidepriortoITBissuancewhetherpublicbidopeningisinthe interestofUNOPSandsuchinformationmustbeincludedinthesolicitationdocument.Ifso,openingshalltakeplaceat thetimeandplacespecifiedintheITBandimmediaterecordshallbemadethereof. Onlythosewhohavesubmittedbidsmayattendthepublicbidopening;however,thebiddersmayauthorizealocal agent,embassyortradecommissiontorepresentthem.Inordertobeabletoattendabidopening,agentsrepresenting biddersmustprovidereasonableevidence(businesscards,letterofauthorization,etc.)confirmingthenameofthe bidder(s)theyrepresent. Regardlessofwhetherornotthebidopeningispublic,abid-openingreport,availabletoallbiddersthathavesubmitted bids,shouldrecordthefollowinginformationforeachofthereceivedbids(unlesstheprocessisdoneontheeSourcing system,whereinformationincludedshouldonlybeperitssimplifiedformat).Thebid-openingreporttemplateshouldbe usedforcompilingthebidopeningreport. 1. Bidder’snameandcountry; 2. Bidsecurity,ifrequested; 3. Currencyofbid(asdefinedbyUNOPSintheITB),totalbidprice,andbasisforquotation(FCA,CPT/DAPetc.,if relevant).Whenatendercomprisesseverallots,totalpricesforindividuallotsmustberecorded; 4. Discounts,ifanyproposedbythebidder; 5. Commentsonincompletebidsorothermattersobservedbythebid-openingpanel; 6. Place,dateandtimeoftheopening; 7. NamesandsignaturesoftheUNOPSbid-openingpanel; 8. Namesandsignaturesofsupplierspresentorrepresented(inthecaseofpublicbidopening); 9. Namesofanyrepresentativesoftheclient,governmentorfundingsourcepresent(inthecaseofpublicbid opening); 10. Alternativebids,ifsubmittedincompliancewiththeITB,shallberecordedinthesamemannerasanormalbid. Thebid-openingreportmustbesignedbyeachmemberofthebid-openingpanelandkeptonfileforfuturereference. Thereportshallbeavailableforviewingbybidderswhosubmittedbidsandmaybemadeavailableelectronicallyifthe bidderrequestsacopy.Disclosureofinformationtobiddersisrestrictedtoonlytheinformationcontainedinthe bid-openingreport. 7.4.4 Openingofproposals(RFP) Duringtwo-envelopesolicitations,financialproposalsmustnotbeopenedwithoutthecompletionofatechnical evaluation(see8 Evaluationofsubmissions),thereforepublicopeningofproposalsisnormallynotdone,howevermaybe doneifitisapracticeinthecountryofoperationandifsoapprovedbythePA.InanRFP,technicalproposalsareopened asafirststep,whilethefinancialproposalsarekeptsealedbytheindividualinchargeofreceivingbids.Aseparate openingofthefinancialproposals(preferablybythesamebid-openingpanelthatopenedthetechnicalproposals)shall beconductedafterthecompletionofthetechnicalevaluation. Theopeningoftechnicalproposalsisrecordedinareportcontainingthefollowinginformation(unlesstheprocessis doneontheeSourcingsystem,whereinformationincludedshouldonlybeperitssimplifiedformat): 1. Offeror’snameandcountry; 2. Proposalsecurity,ifrequested; 3. Commentsonincompleteproposalsorothermattersobservedbythebidopeningpanel; 4. Place,dateandtimeoftheopening; 5. NamesandsignaturesoftheUNOPSbid-openingpanel; 6. Namesandsignaturesofsupplierspresentorrepresented(inthecaseofpublicbidopening); 7. Namesofanyrepresentativesoftheclient,governmentorfundingsourcepresent(inthecaseofpublicbid opening); P rocurementManual,R evision7 92 8. Alternativeproposals,ifsubmittedincompliancewiththeRFP,shallberecordedinthesamemannerasa normalproposal. Thetechnicalproposalopeningreportmustbesignedbyeachmemberofthebid-openingpanelandkeptonfilefor futurereference. Thefinancialproposalscorrespondingtothosetechnicalproposalsmeetingorexceedingthesetthresholdareopenedin aseparateopeningsession.Thefinancialproposalopeningreportmustbesignedbyeachmemberofthefinancial proposalopeningpanelandkeptonfileandincludethefollowinginformation: 1. Offeror’snameandcountry; 2. Currencyofproposal(asdefinedbyUNOPSintheRFP),totalproposalprice,andbasisforquotation(FCA, CPT/DAPetc.,ifrelevant).Whenatendercomprisesseverallots,totalpricesforindividuallotsmustbe recorded; 3. Discounts,ifanyproposedbytheofferor; 4. Commentsonincompleteproposalsorothermattersobservedbythebid-openingpanel; 5. Place,dateandtimeoftheopening; 6. NamesandsignaturesoftheUNOPSbid-openingpanel; 7. Namesandsignaturesofsupplierspresentorrepresented(inthecaseofpublicbidopening); 8. Namesofanyrepresentativesoftheclient,governmentorfundingsourcepresent(inthecaseofpublicbid opening); 9. Alternativeproposals,ifsubmittedincompliancewiththeRFP,shallberecordedinthesamemannerasa normalproposal. Oncethecontracthasbeenawarded,theproposalopeningreportsshallbeavailableforviewingbybidderswho submittedbidsandmaybemadeavailableelectronicallyifthebidderrequestsacopy.Furthermore,theproposal openingreportswillbeavailableonlyaftercontractawardandwillonlylistpricesofthetechnicallycompliantoffers. 7.5 Rejectiono fs ubmissions Onlythedesignatedevaluationteammayrejectnon-responsiveorinvalidsubmissions(see8 Evaluationofsubmissions). Latesubmissionsandmodificationsthatarenotconsideredmustbeheldunopened–unlessopenedforidentification– untilafterawardandthenretainedwithotherunsuccessfulsubmissions. Whenformalmethodsofsolicitationareused,offersshouldberejectedif: ● Receivedbyanyfaxoremailotherthanthesecurefax/emailspecifiedinthesolicitationdocuments,including instanceswherethebiddersubmitstotwoemailaddressesatthesametime:(i)tothededicatede-mailaddress asrequestedinthesolicitationdocumentand(ii)tothepurchasingofficialorotherUNOPSpersonneldirectly; ● Receivedatanyotherlocationorbyanypersonotherthanspecifiedinthesolicitationdocuments; ● ReceivedbyanyothermeansthatthroughtheeSourcingsystemiftheprocessisbeingheldoneSourcing; ● Receivedafterthedeadlineforsubmissionofbidsstatedinthesolicitationdocuments; ● Sentviathecorrectrouteafterhavingbeenpreviouslyrejected. (See7 .3.1fordetailsonexceptionstotheserules.) Theprocurementofficialinchargeofthesolicitationexercisemustensurethatthebidsecuritycontainedinany rejected/unsuccessfulsubmissionbereturnedtothebidderpromptlyfollowingcontractaward. Ifavailable,thefollowingmustbeincludedinthecontractfilesforeachrejectedbid: ● ● Thedateandhourofreceipt; Astatementofwhetherthebidwasconsideredforaward,withsupportingrationale; ● Theenvelope. 7.6 Post-opening Inordertosafeguardtheintegrityoftheprocurementprocess,immediatelyafteropeningthesubmissions,and irrespectiveofmethodofsolicitationandvalue,allsubmissionssubmittedinhardcopymustbekeptinalockedofficeor cabinetandonlysharedwiththeappointedevaluationteam.Electronicoffersubmissionsmustbemaintainedinsecure filesandsharedwiththeappointedevaluationteamineitherhardcopyorelectronicsecuredfilesasappropriatetothe situation(see6 .10E-tenderingformoreinformation). P rocurementManual,R evision7 93 Chapterr esources UNOPSpolicies PQMS:ManageProcessStage:ManagementofSubmission Templates Offerreceiptreport Bidopeningreport Technicalproposalopeningreport Financialproposalopeningreport Warningletterrelatedtowithdrawalofsubmissions P rocurementManual,R evision7 94 Evaluationofsubmissions 8 8.1 Overview Evaluationistheprocessofassessingandcomparingsubmissions14 inaccordancewiththeevaluationmethodologyand criteriastatedinthesolicitationdocuments.Theaimistodeterminetheofferthatbestfitstheevaluationcriteria,and thusrepresentsbestvalueforUNOPS.Anobjective,fairandwell-executedevaluationprocessiscriticalasitresultsina recommendationandarequestforawardofcontract. Ingeneral,UNOPSevaluatesalloffersbasedontheprincipleofbestvalueformoney,i.e.theidealcombinationof technicalandfinancialfactors.Valueformoneycanincludetheprice,life-cyclecostsandtransactioncostsofacquiring, using,holding,maintaining,anddisposingofthegoodsorservicesifsospecifiedinthetenderdocuments.Itmayalso takeinnon-costfactorssuchasfitnessforpurpose,quality,serviceandsupport,andsocialandenvironmentalbenefits. Uponreceiptandopeningofoffers,theevaluationofoffersmustbeconductedaccordingtotheevaluationcriteriaand methoddefinedduringthepreparationofthesolicitationdocumentsandclearlyestablishedinthesedocuments.Under nocircumstancescanneworrevisedevaluationcriteriabeintroducedduringtheevaluationofoffersnorcanthemethod ofevaluationbechanged. Theevaluationprocesscomprisesthefollowingmainsteps(describedlaterinthischapter): ● Establishmentoftheevaluationteam; ● Preliminaryscreening; ● Technicalevaluation; ● ForRFPs:completionoftechnicalevaluationreportandopeningoffinancialproposals; ● Financialevaluation,includingjustificationofreasonablenessofprice(ifapplicable); ● Clarifications,ifrequired; ● Negotiations,ifapplicable; ● Finalizationofevaluationreport; ● Backgroundchecks,ifapplicable. Asoffersmustbevalidattimeofcontractissuance,evaluationofoffersmustbecompletedbeforethevalidityofthe offersexpire.ProcurementofficialsmustalsotakeintoaccountthetimerequiredforobtainingapprovalfromthePAand forissuingthecontract.Intheeventthattheseconditionsareunlikelytobemet,bidderscanberequestedtoextendthe validityoftheirbidorproposal.Writtennotificationmustbeissuedtoallbidders. 8.2 Evaluationt eam Thepurposeoftheevaluationteamistoverifythatvendorsandtheirofferssatisfytherequirementsofthesolicitation documentsandtoevaluateoffersaccordingtothepredefinedevaluationcriteria. Inordertoconductafairandunbiasedevaluationofsubmissions,evaluationmustbeundertakenbyateamcomprised ofminimumtwomembers.Theactualnumberofpeopleontheevaluationteamwilldependonthenature,complexity andvalueoftheprocurementactivity,butshouldnormallynotexceedfive.Inallcases,exceptforprocurementdone withtheshoppingsolicitationmethod,theevaluationteammustincludeaprocurementofficialasdefinedinsection2 .4 (normallythepersonwhomanagedtheprocurementprocesssincethesolicitationstage)andachairperson. Theevaluationteammembersshallbeappointed,exceptforShoppingprocesses,inwriting(e.g.throughemailorinthe eSourcingsystem),bythePAtoprovideobjectiveandindependentadvicebasedontheirknowledgeofthespecific subjectmatter.ThePAmayconsulttheprojectmanager/requisitionerontheidentificationofpotentialmembersthat meettheserequirementstoensurethatUNOPSpersonnelintheevaluationteam havetechnicalknowledgeonthe goods,servicesorworksbeingprocured.Onlyifrequired,thePAmayalsoappointapersonwithfinancialknowledge(e.g. afinancialofficer)tosupporttheevaluationteamduringfinancialevaluation.Evaluationteammembersareonlythose formallyappointedbythePA.Consideringthatevaluationmembersshouldprovideindependentadvice,thePAmust,as 14 Submission,alongwithofferortender,isagenerictermforbids,quotationsandproposals,receivedfromasupplierin responsetosolicitationdocuments.AtUNOPS,theterm‘submission’isalsocommonlyusedtorefertoarequestfor awardmadetoaCPC. ProcurementM anual,Revision7 96 possible,avoidhavingintheevaluationteamUNOPSpersonnelthatsuperviseotherevaluationmembers,andshallnot formanevaluationteamthatislimitedonlybyasupervisorandher/hissupervisees. Anexperiencedindividual,appointedbythePA,mustchairtheevaluationteam.Thechairpersonappointedtoleadthe evaluationteamshouldhaveatleastfiveyearsofprocurementexperience,soundknowledgeinacquisitionofthe requirementinquestionandtherequiredinterpersonalskillstointeractefficientlywithvariousstakeholders. Theevaluationteamisacollegialbodythatshall,atalltimesendeavourtoachieveaconsensusintheirfinaldecision. Whereaconsensuscannotbeachieveddespiteallefforts,asimplemajorityvotemaybecalledbythechairpersonto settleanissueordisagreement.Shouldthevotesbeequallydivided,thechairpersonshallhavethecastingvote.Oncea finaldecisionisachieved,themembersshallupholdthefinaldecisionachievedbytheteam. Inparticularlycomplicatedprocurementprocesses(e.g.complexspecifications,highbidvalues,complexpost- qualificationcriteria,etc.),externalsubjectmatterexpertsmaybecontractedontotheevaluationteam.Anysuchexternal subjectmatterexpertcontractedbyUNOPSshallbeconsideredaUNOPSofficialforthepurposeofdeterminingwhether UNOPShasthemajorityintheevaluationteam.Representativesfromthefundingsource,theclientorganization,or nationalcounterpartsmaybeappointedeitherasobserversorasfullevaluationmembers(i.e.withvotingrights).Inthe caseofthelatter,UNOPSshouldrepresentthemajorityintheevaluationteam. Teammembersandobserversmustimmediatelyindicateiftheyareinapotentialconflictofinterestsituationwithanyof thesuppliers(e.g.owningsharesinsuppliercompany,familyrelationshipwithsuppliers,etc.)inwhichcasetheyshallask tobereplaced.Allevaluationteammembersandobserversmustsignanaffidavitofconfidentialityandnoconflictof interestpriortocommencingtheevaluationprocess. Maintasksofthechairpersonduringevaluation: ● Performafacilitativeroleintheevaluationteam,andsettleissuesordisagreements(ifapplicable); ● Remindtheevaluationteamthatitsdeliberationsarestrictlyconfidential:informationaboutthecontentofthe submissionsortheevaluationprocessisnottoberevealedoutsidetheevaluationteam.Inparticular:(i)during evaluation,accesstooffersisrestrictedtotheevaluationteamandtoobservers;(ii)correspondencewith biddersmustbethroughtheprocurementofficialandmustnotbesharedoutsidetheevaluationteam. Maintasksoftheprocurementofficialduringevaluation: ● Obtainsignaturesofaffidavitsofconfidentialityandnoconflictofinterestfromtheevaluationteam; ● Brieftheevaluationteamaboutitsroleandensureitsfamiliaritywiththesolicitationprocessandevaluation criteria; ● Prepareevaluationmatrixesandreports; ● Manageevaluationclarificationswithbidders,ifapplicable. 8.3 Evaluationc riteria Evaluationcriteriaaredividedintothefollowingcategorieswhichareexplainedinchapter6 Solicitationandwhichare assessedduringtheevaluationprocess: ● Formalandeligibilitycriteria(see6 .5.3.1Formalandeligibilitycriteria)–assessedduringpreliminaryscreening (see8 .5Preliminaryscreening) ● Qualificationandtechnicalcriteria(see6 .5.3.2Qualificationandtechnicalcriteria)–assessedduringtechnical evaluation(see8 .6TechnicalEvaluation) ● Financialcriteria(see6 .5.3.3Financialcriteria)–assessedduringfinancialevaluation(see8 .7Financial evaluation). 8.4 Evaluationm ethodology Therearethreedifferentevaluationmethodologiesthataredependentonthesolicitationmethodselected,as summarizedinTable6. ProcurementM anual,Revision7 97 Table6|Solicitationmethodsandevaluationmethodologies. Solicitationmethod Evaluationmethod Shopping Lowestpricedmosttechnicallyacceptable RFQ Lowestpricedmosttechnicallyacceptable ITB Lowestpricedsubstantiallycompliant RFP Cumulativeanalysis 8.4.1 Lowestpriced,mosttechnicallyacceptableoffer Thismethodofevaluationisusedwhensolicitationismadethroughinformalmethods:shoppingorRFQ(see6 .3.1 Shoppingand6 .3.2Requestforquotation). Inordertoprovideamoreflexiblemethodforselectingsuppliersforprocurementofarelativelylowvalue(belowUSD 50,000),theevaluationmethodologyallowsvariousconsiderationstobetakenintoaccount.Thelowestpriced,most technicallyacceptableoffermethodologyconsistsofthefollowingsteps(theseapplymostlytoRFQasforshoppingall thesestepsarecompressed): 1. Preliminaryscreeningofquotations,includinganassessmentofwhetherquotationscomplywiththeformaland eligibilitycriteriastatedinthesolicitationdocument; 2. Technicalevaluationofquotations,determiningwhichquotationsaresubstantiallycomplianttothequalification criteria(ifincludedinthesolicitationdocument)andtechnicalcriteria; 3. Financialevaluation:Quotationsthatarefoundtobetechnicallycompliantshallbeevaluatedbasedonthe lowestprice.However,thetechnicaladvantagesofferedbyahigherpricedquotationmayincertaincasesjustify selectionofanofferotherthanthelowestpriced.Further,theRFQmodalityallowsselectionofthemost technicallyacceptableofferincaseswherenoneoftheoffersreceivedissubstantiallycompliant,the requirementspecification(whereunderanITBtheoptionwouldbere-tendering); 4. Theselectionofasupplierotherthantheoneofferingthelowestpricedoptionrequiresproperjustification:this mustbedocumentedonfileandreasonsfornotchoosingthelowestpricingoptionmustbeincludedinthe requestforawardsignedbytheappropriatePA. Thelowestpriced,mosttechnicallyacceptableoffermethodology,canalsobeleveragedintheeventthatanInvitationto Bid(ITB)didnotresultinanysubstantiallycompliantoffer(furthertosection8 .4.2),providedthatthecontractaward amountdoesnotexceed$150,000.Intheseinstances,theprocesswillstillbeconsideredasformal,forthepurposeof theDOAProcurementMasterTableandtheCPCreviewthresholds). 8.4.2 Lowestpriced,substantiallycompliantoffer ThismethodofevaluationisusedwhensolicitationismadethroughanITB(see6 .3.3Invitationtobid)andpriceservesas theoverridingevaluationcriterionuponwhichtoawardacontract.Thelowestpriced,substantiallycompliantoffer methodologyconsistsofthefollowingsteps: 1. Preliminaryscreeningofbids,includinganassessmentofwhetherbidscomplywiththeformalandeligibility criteriastatedinthesolicitationdocument.Allbidssubstantiallycompliantatthisstagewillgothrough subsequentevaluationasfollows; 2. Technicalevaluationofbids,determiningwhichbidsaresubstantiallycomplianttothequalificationcriteria(if includedinthesolicitationdocument)andtechnicalcriteria,andrejectingnon-compliantoffers.Onlybids meetingorexceedingthecriteriashallbeconsideredsubstantiallycompliant; 3. Financialevaluationofbids,byselectingforawardthelowestpricedbidamongthesubstantiallycompliantbids, asperfinancialcriteriastatedinthesolicitationdocument. 8.4.3 Cumulativeanalysis ThismethodofevaluationisusedwhensolicitationismadethroughanRFP(see6 .3.4Requestforproposal)andthe evaluationisbasedonanumberofcriteriaotherthanpriceinordertoensurebestvalueformoney.Thecumulative analysismethodologyconsistsofthefollowingsteps: ProcurementM anual,Revision7 98 1. Preliminaryscreeningofproposals,includinganassessmentofwhetherproposalscomplywiththeformaland eligibilitycriteriastatedinthesolicitationdocuments.Allproposalssubstantiallycompliantatthisstagewillgo throughsubsequentevaluationasfollows; 2. Technicalevaluation(qualificationcriteria),determiningwhichproposalsaresubstantiallycomplianttothe qualificationcriteria(ifincludedinthesolicitationdocument),andrejectingnon-compliantproposals.Only proposalsmeetingorexceedingthequalificationcriteriashallbeconsideredsubstantiallycompliant; 3. Technicalevaluation(technicalcriteria),determiningthetechnicalpointsachievedbyeachproposal,asper maximumpointsassignedpercriterionincludedinthesolicitationdocument.Onlyproposalsthatmeetthe minimumtechnicalthresholdindicatedinthesolicitationdocument(normally60%or70%)shallbedeemed substantiallycompliant; 4. Financialevaluation.Financialproposalswillonlybeopenedfortheofferorsthatachievetheminimumtechnical threshold.Proposalsscoringabovethresholdshallbecheckedforanyarithmeticerrors(see8 .7Financial evaluation).ThemaximumnumberofpointsfortheFinancialProposalsisasstatedinthesolicitationdocument. Thismaximumnumberofpointswillbeallocatedtothelowestpricefinancialproposal.Financialproposalsfrom otherofferorswillreceivepointsinreverseproportionaccordingtothefollowingformula: PointsfortheFinancialProposalbeingevaluated= [MaximumnumberofpointsfortheFinancialProposal]x[Lowestprice] [Priceofproposalbeingevaluated] Example: MaximumnumberofFinancialProposalpointsis30points.OfferorA’spriceisthelowestat US$10.00.OfferorAreceives30points. OfferorB’spriceisUS$20.00.OfferorBreceives(US$10.00/US$20.00)X30=15points 5. Combinedanalysis.Theproposalobtainingtheoverallhighestscoreafteraddingthescoreofthetechnicaland thefinancialproposalsistheonethatoffersbestvalueformoneyandistoberecommendedforaward. 8.5 Preliminarys creening Inordertoavoidspendingfurtherresourcesontheevaluationofinvalidoffers,theevaluationteamshouldeliminate offerscontainingmaterialdeviationatanearlystageoftheevaluationprocessbyperformingapreliminaryexamination ofoffersagainsttheformalcriteriastipulatedinthesolicitationdocument. Inaddition,atthisstagetheevaluationteamshouldchecktheeligibilityofbiddersaspertheeligibilitycriteriainthe solicitationdocument. Examplesofformalcompliancecriteriaareincludedinsection6 .5.3.1. Theevaluationteamshouldrejectoffersinthefollowingsituations(see8 .8.1Deviationsand8 .8.2Clarificationsfrom vendors,inparticularregardingthetypesofmissinginformationthatthebiddermustbegiventheopportunityto provide): 1. Thebidderisnoteligiblefurthertotheprovisionsinsection3 .3; 2. Absenceofrequiredbid/proposalsecuritywhenitwasrequestedinthetender..Achangeinwordingthatis consistentwiththeprescribedformatisnotamaterialdeviation.Ifthereareconcernsabouttheauthenticityof thebid/proposalsecurity,theevaluationteamshouldcontractdirectlytheissuingbank.Whentheissuingbank isunabletoconfirmthattheyhaveissuedthesecurityorisotherwiseconfirmedthatitisafraudulent document,thechairpersonoftheevaluationteammustimmediatelyreportittoIAIGperprovisionsinsection 8.8.6; 3. Absenceofbidorproposalsubmissionformorlackofsignatureofthebidformwhenthisisclearlyspecifiedin thetenderdocumentasarequirement.Changeinthewordingthatisconsistentwiththeprescribedformatis notamaterialdeviation.Adulyauthorizedsignatorymustsignthesupplier’sofferinorderforittobelegally binding.Ifthebidformdoesnotcontaintherequiredsignature,andprovidedthatthesignatureofan authorizedrepresentativeappearsonaletteroftransmittaloronanotherdocumentattachedthereto,andin thecaseofITBs,thesignatureappearsonthedocumentwherethetotalpriceofbidisstipulated,UNOPSshall assumethattheomissionwasunintentional;however,theevaluationteamshallaskthedulyauthorized ProcurementM anual,Revision7 99 signatorytoimmediatelyconfirmthattheofferislegallybindingandobtaintherequiredsignatureandif providedUNOPSshallthenaccepttheoffer; 4. Absenceofnon-historicaldocumentsasrequiredinthesolicitationdocuments.Anon-historicaldocumentisa documentspecificallyrelatedtothetenderandonethatthebiddercouldnotbeexpectedtopossessbeforethe solicitationdocumentwasissued,e.g.abidsecurity.Intheeventofapowerofattorney(POA)beingrequired, nothavingavalidPOAonthedateofsigningthebidwouldrenderthebidsubstantiallynon-compliant.Ifno POAisprovidedorifthePOAistechnicallydefectiveorinvalid,theprocurementofficialmustascertainifthe bidderhasintheirpossessionahistoricaldocument(i.e.avalidpre-existingPOAinitsfavour)thatcouldbe consideredtoqualifythebidassubstantiallycompliant; 5. TheofferdoesnotincludeevidenceofacceptanceoftherelevantUNOPSGeneralConditionsofContractor 6. otherimportantconditions,e.g.performancesecurity,warranty,deliveryscheduleandpaymentterms; FinancialinformationisincludedinthetechnicalproposalenvelopewhenconductinganRFP. Inaddition,theevaluationteamshallcheckatthisstagetheUNOPSClaimsLog(seesection8 .10.3)andconsultwiththe VRCintheeventthatasupplierthatsubmittedanofferislistedthere. 8.6 Technicale valuation Allsubmissionsfoundsubstantiallycompliantwiththeformalandeligibilitycriteriaunder8 .5Preliminaryscreeningwill gothroughtotechnicalevaluation,whichconsistsoftwosub-steps:(i)evaluationofqualificationcriteria(ifincludedinthe solicitationdocument),and(ii)evaluationoftechnicalcriteria. i. Evaluationofqualificationcriteria Ifthesolicitationincludedqualificationcriteria(see6 .5.3.2Qualificationcriteriaforexample),itmustbeevaluatedatthis stage.Thisistoensurethatthebidderisqualifiedandcapableofsuccessfullycompletingthecontract,i.e.theentity meetslegalandregulatoryrequirements,hastherequiredminimumtechnicalcapabilityandexperience,andis financiallycapable. Qualificationcriteria,whenincludedinasolicitationdocument,areevaluatedonapass/failbasis,regardlesswhether theseareincludedonanRFQ,ITBorRFP. ii. Evaluationoftechnicalcriteria BidsreceivedinresponsetoanITBmustbeassessedagainstthetechnicalcriteriaspecifiedinthesolicitationdocument (specifications,TOR,SOWandotherrequirements)onapass/failbasisandmustberejectedwhentheycontainmaterial deviation,i.e.whenthespecificationsoftheitemsquotedvaryinoneormoresignificantaspect(s)fromtheminimum requiredtechnicalspecificationsandotherrequirements. IfalargenumberofbidsarereceivedinresponsetoanITBmakingtechnicalevaluationofallthebidsimpractical,bids maybeevaluatedinbatchestoreducetheevaluationtime.Intheseinstances,anarithmeticcheckofallbidsreceived shouldbeperformeduponpreliminaryexaminationandatablecontainingbidpricesandcorrectedbidpricesmustbe prepared.Theevaluationteammaythendecidetoadmittotechnicalevaluationabatchconsistingofanumberoflowest bids,afterpricecorrection.Thenumberoflowestbidsisdecidedbytheevaluationteamandnormallycomprisesthe threetofivelowestbids.Thelowesttechnicallyresponsivebidamongstthesebidsisalsothelowesttechnically responsivebidamongstallthebids.Ifthisfirstbatchofbidsdoesnotyieldatleastthreetechnicallyresponsivebids,a nextbatchoflowestbidsshallbeadmittedtotechnicalevaluation,andsoon,inordertohaveatleastthreetechnically responsivebids. ProposalsreceivedinresponsetoanRFPmustberatedbyassigningpointsagainstthetechnicalcriteriaaspermaximum pointsassignedpercriterionspecifiedinthesolicitationdocument. Thetechnicalproposalsubmittedbyanybidderwouldberejectedifthebiddoesnotobtaintheminimumrequired numberofpointstoqualifyasperthresholdstatedinthesolicitationdocument(generally60%or70%).The correspondingfinancialproposalshallberetainedunopenedintheprocurementfile.However,anybidsecurityor guaranteemustbereturned.Theprocurementofficialinchargeofthesolicitationexercisemustensurethatthebid securitycontainedinanyunsuccessfulsubmissionbereturnedtothebidderpromptlyfollowingcontractawardtothe selectedbidder. ProcurementM anual,Revision7 100 8.7 Financiale valuation Allsubmissionsfoundsubstantiallycompliantwiththequalificationandtechnicalcriteriaundersection8 .6Technical evaluationwillgothroughtofinancialevaluation.Financialevaluationistheprocessofcomparingtheofferswiththe financialcriteriastipulatedinthesolicitationdocument,anddeterminingthepricetobasetheevaluationupon. Priceisanimportantfinancialevaluationcriterion,buttheweightofthepricedependsontheevaluationmethodology (section8 .4)andfinancialcriteriastatedinthesolicitationdocumentandwhichmayincludelife-cycle-costanalysis. Taxesanddutiesmustnotbetakenintoaccountforthepurposeoffinancialevaluation,unlessincludedinthe solicitationdocuments,asperprovisioninsection6 .5.2paragraphi. Priortofinancialevaluationarithmeticalerrorsmustbecorrectedonthefollowingbasis: a) Ifthereisadiscrepancybetweentheunitpriceandthelineitemtotalthatisobtainedbymultiplyingtheunit pricebythequantity,theunitpriceshallprevailandthelineitemtotalshallbecorrected,unlessintheopinion ofUNOPSthereisanobviousmisplacementofthedecimalpointintheunitprice,inwhichcasethelineitem totalasquotedshallgovernandtheunitpriceshallbecorrected; b) Ifthereisanerrorinatotalcorrespondingtotheadditionorsubtractionofsubtotals,thesubtotalsshallprevail andthetotalshallbecorrected; c) Ifthereisadiscrepancybetweenwordsandfigures,theamountinwordsshallprevail,unlesstheamount expressedinwordsisrelatedtoanarithmeticerror,inwhichcasetheamountinfiguresshallprevailsubjectto a)andb)above. Afterpricecorrectionhasbeencompleted,discounts,whenapplicable,mustbeevaluatedandcurrencyconversioninto onebasecurrency(asspecifiedinthesolicitationdocument)mustalsobecompleted. Ifthevendoroffersearlyorder/placement,orearlypaymentdiscounts,thisisnotmeasuredintheevaluationunless clearlystatedinthesolicitationdocument.Discountscanbeutilizedifofferedalthoughthevendormustbeselected basedontheregularpricewithoutconsideringdiscounts.Atthetimeofplacingtheorder,anyavailableorderplacement discountsshouldthenbeconsidered. Quantitydiscountsaretakenintoaccountintheevaluationandmustbeevaluatedasaseparateoffer.Thefinalprice comparisoninonesinglecurrencymustconsidercorrectederrors,quantitydiscountsandanyrequiredadjustments. Forprocurementofgoods,ifofferswerereceivedunderbothFCAandCPTIncoterms,theevaluationreportmustexplain howtheevaluationteamestablishedthattheselectedIncotermfortheawardisthemostadvantageousforUNOPS. Duringfinancialevaluation,adeviationwouldbeconsideredmaterialinanyofthefollowingsituations: ● Thebidderdoesnotaccepttherequiredpricecorrectionaspertheconditionofthesolicitationdocument; ● Requiredpricecomponentsaremissing; ● Thebidderofferslessquantitythanisrequired. Whenusingthecumulativeanalysisevaluationmethodology(inanRFP),thescoreofthefinancialproposaliscalculated basedontheformulaforpointallocation(see8 .4.3Cumulativeanalysis). 8.7.1 Justificationofreasonablenessofprice Afinancialevaluationshallbeundertakeninordertojustifythereasonablenessofthepricequotedintheoffer recommendedforaward. Ingeneral,thereasonablenessofpricejustificationisalwaysrecommendedtoestablishvalueformoney,howeveritis mandatorywhenlessthanthreesubstantiallycompliantoffershavebeenreceived.Thisistoensuretheprice comparisondonebetweenadequatecomparators,i.e.priceswouldtendtobelowerfrombiddersthatarenotcompliant (i.e.lowerqualitygoodsorservices,longerdeliverytimesthanrequested,etc.)andtheonlyexceptiontotheaboveisin thecontextofITBsandincaseswherethenon-complianceisduetoaspectsthatdonotorverymarginallyaffectthe price. Inadditiontocomparingwithothersubstantiallycompliantoffersreceivedonthetender,thefollowingcomparatorscan alsobeusedtodeterminewhetherthepriceisfairandreasonable,andothersmaybeconsidereddependingonthe industrypracticeornorm: ● Comparisonwithmarketpriceofthesameorsimilarproductorservice; ● Comparisonwithcatalogueorlistprice; ProcurementM anual,Revision7 101 ● ComparisonwithvalidLTAprices; ● Historicalprice,i.e.comparethecurrentpricetoapricepaidintherecentpastforthesameorasimilarproduct; ● Whethertheofferissimilartothatforanothercomparablecustomer; ● Iftheofferiscustom-built,whetherthecostbreakdownoftheoffershowsthatthepriceisfairandreasonable. Thefollowingprovisionsonreasonablenessofpriceshallalsoapplyforspecificprocurementprocesses: ● Whenprocuringpharmaceuticaldrugs,thecomparisonofpricesforgenericdrugsmustbedoneagainstother genericdrugsasthefactthatgenericdrugspriceswouldbelowerthanthoseofinnovator/originallypatented drugsisnotbyitselfenoughtoprovethereasonablenessofcost. ● WhenestablishingLTAswithmultiplevendors(seesection1 1.4.2),theassessmentofreasonablenessofprice mustbeundertakenforeachoftheawardees. Whenconductingthereasonablenessofpriceanalysis,evaluationteamsshallensurethatthecomparatorsareadequate andavoidpracticessuchasaveragingpricesacrosscomparators,ortreatingasequalcomparatorsonunitpricesthat havesignificantlymoreorlessquantities. If,afterprice/costanalysis,theevaluationteamdoesnotconsiderthepricetobefairandreasonable,UNOPSshall eithernegotiatewiththesupplierinanattempttolowertheprice(seesection8.9)orelsecanceltheprocurement processandconsiderre-tendering(section6 .6.5). Forengagementspertainingtoneworcomplexindustriesorgoodsorservices,aUNOPSbusinessunitmaydevelopa particularmethodologyforthejustificationofreasonablenessofprice, which,ifapprovedbytheDirector,PG,couldbe usedforallprocurementprocessesrelatedtothoserequirements. 8.8 Furthera spectso fe valuation 8.8.1 Deviations 8.8.1.1 Materialdeviations UNOPSmustmaintainfairnessandtransparencyandensurethatoffersarerejectedonlyandwheneverdeviationtothe requirementsismaterial.Insomecases,asubstantiallycompliantoffercouldcontainnon-materialorminordeviations (section8 .8.1.2). Inordertoachievevalueformoney,itisimportantnottodisqualifyofferssolelyfornon-material (minor)deviation(s). Amaterialdeviationisonethat: ● Wouldaffectinanysubstantialwaythescope,quality,orperformanceofthegoodsandrelatedservices specifiedinthecontract;or ● Wouldlimitinanysubstantialway,bycontradictingthebiddingdocuments,UNOPSrightsorthebidder’s obligationsunderthecontract;or ● Ifrectifiedwouldunfairlyaffectthecompetitivepositionofotherbidderspresentingsubstantiallycompliant bids. Tothisend,theevaluationteamresponsiblefortherespectiveprocurementexercisemusthaveaclearunderstandingof whatrepresentsamaterialdeviationandcannotconsiderassubstantiallycompliantanofferwhichdoesincludesucha deviation.Duringevaluationoftheoffers,consistencymustbeappliedwhendeterminingwhetheradeviationismaterial. Theevaluationreportmustidentifyanydeviationsencounteredduringeachstepoftheevaluationprocess. 8.8.1.2 Minorinformalitiesorirregularitiesinbids Aminorinformalityorirregularityisonethatismerelyamatterofformandnotofsubstance.Italsopertainstosome immaterialdefectinabidorvariationofabidfromtheexactrequirementsthatcanbecorrectedorwaivedwithoutbeing prejudicialtootherbidders.Insuchcases,thedefectorvariationisimmaterialwhentheeffectonprice,quality,or deliveryisnegligiblewhencontrastedwiththetotalcostorscopeofthegoods,servicesorworksbeingacquired.The evaluationteamshalleitherwaiveorgivethebidderanopportunitytocorrectanydeficiencyresultingfromaminor informalityorirregularityinabid,whicheveristotheadvantageofUNOPS. Examplesofminorinformalitiesorirregularitiesincludefailureofabidderto: 1. Returnthenumberofcopiesofsignedbidsrequiredbythesolicitationdocuments; 2. Furnishrequiredinformationconcerningthenumberofitsemployees; 3. Signitsbidform,butonlyundertheprovisionsofsection8 .5Preliminaryscreening; 4. Acknowledgereceiptofanamendmenttoaninvitationforbids,butonlyif: ProcurementM anual,Revision7 102 a) Thebidreceivedclearlyindicatesthatthebidderreceivedtheamendment,suchaswherethe amendmentaddedanotheritemtotheinvitationandthebiddersubmittedabidontheitem; b) Theamendmentinvolvesonlyamatterofformorhaseithernoeffectormerelyanegligibleeffecton price,quantity,quality,ordeliveryoftheitembidupon. 5. Technicaldeviationswhicharenotconsideredmaterialasdefinedinsection8 .8.1.1 8.8.1.3 Apparentclericalmistakes Aftertheopeningofbids,theevaluationteamshallexamineallbidsformistakes.Theprocurementofficialmaycorrect anyapparentclericalmistakebeforeaward,giventhattheyfirstobtainaverificationofthebidintendedfromthebidder. Examplesofapparentmistakesinclude: a) Obviouserrorsintotallingprice:Theunitpriceswillprevail,whenerrorsintotallinghavebeenmade; b) Obviousdiscrepancybetweentheamountsinfiguresandinwords,theamountinwordswillprevail; c) Obviousmisplacementofadecimalpoint; d) Obviouslyincorrectdiscounts(e.g.1percent,10days;2percent,20days;5percent,30days); e) ObviousreversalofthepriceFOBdestinationandpriceFOBorigin; f) Obviousmistakeindesignationofunit; g) Errorinstatingthebidvalidityinthebidsubmissionformoranerrorintheamountorvalidityofthebid security. Iftheevaluationteambelievesamistakehasbeenmade,andifthebidderformallyandingoodfaithconfirmstheerror, themattershallbeprocessedinaccordancewiththefollowingproceduresbeforefinalevaluationandawardtakeplace. Correctionofthebidshallbeeffectedbyattachingthebidder’sverificationtotheoriginalbidandacopyofthe verificationtotheduplicatebid.Correctionmustnotbemadeonthefaceofthebid,butmustbereflectedintheaward document.Inthecaseofanerrorintheamountorvalidityofbidsecurity,thebiddershallhave5workingdays(orsuch otherperiodnotifiedbytheevaluationteam),toprovideanewcorrectedversionorconfirmationfromtheissuerofthe bidsecurityastoitsterms. Correctionofbidssubmittedbyelectronicdatainterchangeshallbeeffectedbyincludingintheelectronicsolicitationfile theoriginalbid,theverificationrequest,andthebidder’sverification.Asabove,thecorrectionmustbereflectedinthe awarddocument. 8.8.1.4 Apparenterrorsinprice UNOPSisnotresponsibleforerrorsinpricemadebybidders.However,UNOPSshallverifypricesincaseswhereit believesthereisanerror(e.g.aspecificitempriceisveryhighorverylow).Thesuppliershallthenbeinformedthat revisionoftheoriginalpriceisprohibited,andthatnon-complianceshallresultinrejectionoftheoffer.Ifthesupplier confirmsthattheoriginalpriceiscorrect,theevaluationcanproceed.Shouldthesupplieracknowledgethatthepriceis incorrect,theoffermustberejectedinordertoadheretotheprincipleoffairandequaltreatmentofallsuppliers.The communicationwiththesuppliermustbeinwritingandkeptonfilefortherecordinordertofacilitateaudits. 8.8.1.5 Abnormallylowbids/proposals Anabnormallylowbid/proposalisonewherethebid/proposalpriceinrelationtothescope,methodology,technical solutionandrequirements,appearssounreasonablylowthatitraisesconcernstotheevaluationteaminregardstothe bidder’sabilitytoperformthecontractsuccessfully. Ifandwhenanabnormallylowbid/proposalisidentified,theprocurementofficialshallseekwrittenclarificationsfrom thebidder,includingdetailedpriceanalysisforitsbid/proposalpricesincorrelationwiththescope,proposed methodology,schedule,andallocationofrisksandresponsibilities. Aftertheevaluationoftheinformationanddetailedpriceanalysespresentedbythebidder,theevaluationteammay: a) acceptthebid/proposal; b) ifappropriate,requirethattheamountoftheperformancesecuritybeincreasedattheexpenseofthebidderto alevelsufficienttoprotectUNOPSagainstfinanciallossintheeventofdefaultofthesuccessfulbidderunder c) thecontract;or rejectthebid/proposal. Intheeventthatabnormallylowbids/proposalsareidentified,theevaluationteamshallincludeintheevaluationreport detailsontheassessmentconductedandthecourseofactiontaken. ProcurementM anual,Revision7 103 8.8.1.6 Missingdocuments Onlyhistoricalororiginalversionsofthosedocumentsthathavealreadybeenprovided,withtheexceptionofthose documentsthatmustbesuppliedinoriginalformbythebidreceiptdeadline,e.g.bidsecurities,maybesubmittedby biddersatevaluationstageandthismustbedoneaspersection8 .8.2Clarificationsfromvendors. 8.8.2 Clarificationsfromvendors Offersshallbeevaluatedbasedupontheinformationprovidedintheoffer.However,afterthesubmissionofoffersand uponpreliminaryexamination,clarificationstotheoffersaresometimesrequiredfrombiddersinordertoconducta properevaluationprocess.Thepurposeofsuchclarificationsistoclarifyanyaspectsoftheoffer,andnottoaddordelete aspectsoftheoffer,orotherwisemodifyanyportionsoftheoffer. Clarificationmaytakeplaceatvariousstagesofthesubmissionreviewandevaluationprocess,dependingonwhetherthe needforclarificationhasbeenidentifiedinanITB(oneenvelopesystem)orinthetechnicaland/orfinancialproposalof anRFP.Onlytheprocurementofficialwithintheevaluationteamshallbeauthorisedtoseekclarificationfrombidders duringevaluation. Clarificationasusedinthissectionmeanscommunicationwithabidderforthesolepurposeofeliminatingminor irregularities,informalities,orapparentclericalmistakesinthesubmission.Duringtheclarificationprocess,no informationaboutoffersofotherprospectivesupplierscanbedivulgedtothebidder.Seekingclarificationsfrom suppliersafterreceiptandopeningofoffersshouldnotbemistakenwiththemodificationofoffersbeforesubmission deadline(see7 .2.1Modificationofsubmissions). Itmayoccurthatthesamepersonrepresentsseveralcompaniesatapublicbidopening.Whensendingqueriesto biddersduringbidevaluation,thepersonhavingattendedbidopeningonbehalfofthebiddermustnotbecopied,asthe bidder’srepresentativecouldforwardthequerytoacompetitor.Thequerymustonlybesenttothebidder:however,itis acceptableforUNOPStoinformtherepresentativethataqueryhasbeensenttothebidder(s)theyrepresentsothat theycanfollowitupdirectly.However,thecontentofthequerymustnotbesharedwiththebidder’srepresentative. Whenbiddersarerequestedtosubmitclarificationsormissinghistoricalinformationordocuments,itisimportanttogive areasonabledeadline.Oncethedeadlinehaspassedwithoutsatisfactoryresponse,theevaluationteammustrejectthe bid.Allcorrespondencewithvendorswillbeinwriting(emailisacceptable)andmustformpartoftheprocurement record. 8.8.3 Evaluationoflots WherethesolicitationdocumentstatesintheParticularsandinstructionstobidderssectionthatevaluationwillbedone bylot(see6 .5.2Particularsandinstructionstobidders),theevaluationmustbedoneaspertheprovisionsstatedunder theevaluationcriteriasectionofthesolicitationdocument,whichwillincludedetailsonhowUNOPSwillawardlotswhere asupplierdoesnotmeetallqualificationcriteria(e.g.capacity,turn-overrequirements,etc.)forallthelotsforwhichitthe bidderrecommendedforawardaspertheevaluationmethodologystatedinthesolicitationdocument.Formoredetails, refertosection6 .5.3.2Qualificationandtechnicalcriteria). 8.8.4 Reviewofoffersreceivedinsituationsofdirectcontractingorsole sourcing Whendirectcontractingundersolesourcingisjustified(see6 .8Exceptionstocompetitivetenderingorformalmethodsof solicitation)andanofferhasbeenrequestedfurthertosection6 .6.6,suchoffermustbeevaluated. Thepurposeofsuchevaluationistoassesswhethertheofferisofanacceptablequalityatajustifiableprice.Inorderto ensurethequalityoftheoffer,itshouldbeevaluatedassubstantiallycompliant/non-compliant,andtheofferwouldonly beacceptedifconsideredsubstantiallycompliant.Theevaluationhastobecarriedoutbyanevaluationteamformedas persection8 .2Evaluationteam. Furthertotheevaluationprocess,negotiationsareusuallyrecommendedindirectcontractingsituationsinorderto ensurebestvalueformoney.See8 .9Negotiationsfordetails. 8.8.5 Complaintsandrepresentations Repliestorepresentationsandcomplaintsmadebybiddersduringtheevaluationprocessmustbeinlinewithwhatmay ormaynotbedisclosed,asstatedinthesolicitationdocument.If thecomplaintsandrepresentationsarereceivedprior tocontractaward,thechairpersonoftheevaluationcommitteeshouldconsultwiththeProcurementAuthoritybefore ProcurementM anual,Revision7 104 replying.Ifthecomplaintsandrepresentationsarereceivedafteraward,theseshouldbetreatedinaccordancewith section1 0.2.2(bidprotests). 8.8.6 Indicationsofpotentialproscribedpractices Whileconductingevaluationofsubmissions,theevaluationpanelshouldsatisfyitselfthatthereisnoindicationoffraud, collusionorsuspiciousactionsbysomebiddersincludingthosethatmightpointtotheexistenceofacartel. Thefollowingaretypicalredflagsindicatingrisksofpotentialproscribedpractices. Patternsofpotentialfraud: ● Bid/proposalsecuritiessubmittedshowapparentirregularities(e.g.logosornamesorissuingbanks); ● Registrationcertificatesshowinconsistencies,e.g.intermsofdates,registrationinstitution,etc.orfrequent changesofcompanyname; ● Qualitycertificatesareissuedbydubiousproviders; ● Bankaccountinformationprovidedonthesupplierformisunderthenameofanindividualandnotacompany. Patternsofcollusionarehardtodetectbecauseagreementsaresecretinnature.Thesemayincludebid-rigging (competitorsagreeinadvancewhowillsubmitthewinningbid),andprice-fixing(agreementbycompetitorstoraise,fixor maintainthepriceforgoodsorservices)asdetailedbelow. Patternsofpotentialbid-rigging: ● Thesamesupplierssubmitbidsandeachcompanyseemstotakeaturnbeingthesuccessfulbidder; ● Somebidsaremuchhigherthanpublishedpricelists,previousbidsbythesamefirms,orcostestimates; ● Acompanyappearstobebiddingsubstantiallyhigheronsomebidsthanonotherbids,withnoapparentcost differencestoaccountforthedisparity; ● Bidpricesdropwheneveraneworinfrequentbiddersubmitsabid; ● Asuccessfulbiddersubcontractsworktocompetitorsthatsubmittedunsuccessfulbidsforthesameproject; ● Acompanywithdrawsitssuccessfulbidandsubsequentlyissubcontractedworkbythenewwinningcontractor; ● Schedulesaresplitbetweenbidders;i.e.onebidderislowestforscheduleone,theotherforscheduletwo,etc.; oronebidderquotedforscheduleoneonly,anotherbidderforscheduletwoonly,etc.; ● Bankguaranteessubmittedbydifferentbiddershavebeenissuedbythesamebankandhavealmostidentical referencenumbers:e.g.A-123andA-124; ● Detailsregardingownershipandmanagementinrespectofseveralbiddersshowthatthesebiddershavethe samekeypersonnelsuchasdirectors,partners,owners,etc. Patternsofpotentialprice-fixing: ● Identicalpricesofmultiplebidders,especiallywhenpricesstayidenticalforlongperiodsoftimeandpriceswere previouslydifferent; ● Priceincreasesdonotappeartobesupportedbyincreasedcosts; ● Discountsareeliminated,especiallyinamarketwherediscountshistoricallyweregiven; ● Theproposalsorbidformssubmittedbydifferentbidderscontainirregularities(suchasidenticalcalculationsor spellingerrors),similarhandwritingorstationery.Thismayindicatethatthedesignatedlowbiddermayhave preparedpartorallofthelosingbidder’soffer; ● Bidorpricedocumentscontainwhite-outsorotherphysicalalterationsindicatinglast-minutepricechanges; ● Acompanysubmitsabidwhenitisincapableofsuccessfullyperformingthecontract(likelyacomplementary bid). Whenthereisanindicationofapotentialproscribedpractice,procurementofficialsmustreportitaspertheprovisions andreportingmechanismsprovidedinsection1 .5.4.2.U nlesstheallegedproscribedpracticeiscompletelyevident,the evaluationteammustnotrejectbidsreceiveduntilIAIGdoesafirstassessmentofthecase.IfIAIGdecidestocarryouta formalinvestigation(becausethereissufficientevidencetosubstantiatetheallegations)thentheevaluationteam,upon discussionwiththePA(andDirector,PG,ifrelevant)candecidetorejectsuchbids,withoutwaitingfortheoutcomeofthe fullIAIGinvestigationandtheVRC’sdetermination. 8.8.7 Bestandfinaloffer(BAFO) The‘BestandFinalOffer’(BAFO)isanoptionalstepintheselectionofoffersthathastheobjectiveofenhancing competition,andthusensuringbestvalueformoneyforUNOPS. BAFOcanonlybeappliedinthefollowingcontexts: ProcurementM anual,Revision7 105 ● ITB(basedon‘lowestpriced,substantiallycompliantoffer’evaluationmethodology):whenthelowestpriced substantiallycompliantbidsareforexactlythesamepriceanditisnotpossibleforUNOPStoidentifyawinner; ● RFP(basedon‘cumulativeanalysis’methodology):whenmorethanoneproposalachievestheexactsame numberofpointsinthecumulativeanalysis,i.e.afteraddingthetotaltechnicalandfinancialpoints. Insuchcontexts,thepurposeofBAFOisforUNOPStobeabletomakeaselectiondecisionanditisnottobemistaken withnegotiations,aspersection8 .9. WhentheconditionsforrequestingaBAFOaremet,theprocurementofficialshallissueawrittenrequesttoalleligible bidders,tosubmittheirBAFOasafollowuptotheirinitialbid/proposaluntilacommonspecifieddeadline.Suppliersshall beinformedthattheyarenotallowedtochangethespecificationsoftheofferedproduct/services/worksoranybid conditions(deliverytime/terms,specialconditions,etc.),andthatonlythepricecanbemodified.Therequesttosubmita BAFOshallnotcontainanyinformationregardingtheevaluationoranyinformationonthechancesforcontractaward. ThebiddersmustbegivenareasonableperiodoftimetosubmittheirBAFO,takingintoaccountthecomplexityofthe procurementactionandmustsubmittheirresponsetotherequestforBAFOinthemannerindicated. UponreceiptoftheBAFOsfromthebidders,theevaluationteamshallupdatethefinancialevaluationofthebids,as necessary,andshallmakeafinalcomparisonofthecompetingoffersinaccordancewiththeevaluationmethodology statedinthesolicitationdocument. 8.9 Negotiations Negotiationsarediscussionswithapotentialsupplierafterselectionbutpriortoawardofcontract,withthepurposeof ensuringbestvalueformoneyforUNOPSwithoutcompromisingtheprincipleoffairandequaltreatmentofall suppliers15. Typically,UNOPSdoesnotenterintonegotiations,buttheremaybecircumstancesthatjustifythepracticeasdescribed inthissection. Thefollowingproceduresmustbefollowedwhenconductingnegotiations: ● TwoUNOPSpersonnelmustbeinvolvedasaminimuminallnegotiationswithsuppliers.Amongstthetwo personnel,onemustbeeithertheprocurementofficialorthechairpersonappointedtotheevaluationteamof theprocurementprocessandhavetechnicalknowledgeontherequirements,inparticularforworksprocesses duetoriskmanagementpurposesastherecouldbespecialisedtechnicalissuestoconsider; ● Itisrecommendedthatpriortothestartofnegotiations,thenegotiationteampreparesabriefoutlineofthe expectednegotiationoutcomes(nottobesharedwiththebidder)andthateachindividualisgivenspecificroles andresponsibilitiesintheprocess; ● NegotiationsareconfidentialbetweenUNOPSandthesupplierandneitherpartymayrevealinformation relatingtothenegotiations.Vendorsshouldbeinformedofthesameuponinitiatingthenegotiations; ● Theresultsofthenegotiationsmustberecordedinanotetothefile; ● Negotiationsshouldbelocated,wherepossible,attheUNOPSpremises,howeverthesecouldalsobeheld throughateleconferenceorthroughemailortheeSourcingsystem,ifmoreconvenient. 1) Negotiationsfurthertoaformalmethodofsolicitation(ITBorRFP)ortoacompetitiveRFQprocess Thepurposeofnegotiationsistoensurethatthetechnicalofferisinlinewiththerequirementsandthatthefinancial proposaliscompetitiveonallaspectsoftheprice.Inthenegotiations,anydeficiencyintheoffermustbebroughttothe attentionofthesupplier.Thesuppliermustbeallowedtomakeadjustmentsintheproposalinordertoimproveand moreclearlyspecifythecontentsoftheoffer.However,undernocircumstancesshalltherequirements (specifications/TOR/SOW)bechanged.Iftherequirementsaremateriallychanged,thecompetitiveprocessmustbe cancelledandanewsolicitationprocessmustbeinitiatedonthebasisoftherevisedrequirements. 15 Intherareeventthatpricenegotiationsordescopingtakeplaceaftertheawardofcontract,theCPCand/orthe awardingPAmustbekeptinformedabouttheoutcomeofthenegotiations,throughsubmissionofminutesofthe negotiationsorotherwrittendocumentationofthediscussionswiththepurposeofensuringthatitdoesnotmaterially altertheoriginalscopeandpricingapproachtakenbybidders.Thesewrittendocumentscompletetherecordsand ensureaproperaudittrail.Insuchacase,iftheoriginalawardwasmadefor$Xsubjecttonegotiationsandthe negotiationsresultinapricereductionof$Y,theawardshallbedeemedtohavebeenconfirmedat$X-Y,anditwillbe necessarytoseekfurtherawardinaccordancewithnormalrulesintheeventitislaterintendedtoincreasetheawardto anamounthigherthan$X-Y. ProcurementM anual,Revision7 106 Negotiationsfurthertoaformalmethodofsolicitation(ITBorRFP)ortoanexceptiontotheuseofformalmethodsof solicitation(byuseofacompetitiveRFQprocess)shouldrarelybeusedandcanonlybeconductedif: Beconductedonlywiththevendorselectedforrecommendationofaward,i.e.: i. ● ForRFQs:withthebidderpresentingthelowestpriced,mosttechnicallyacceptableoffer; ● ForITBs:withthebidderpresentingthelowestpriced,substantiallycompliantbid; ● ForRFPs:withthebidderpresentingtheproposalwiththehighestpointsaftercumulativeanalysisof thetechnicalandfinancialproposals. Negotiationswiththeotherbiddersarenotpermitted. Ifduecauseexists.Properjustificationmustbeprovidedexplainingthereasonwhynegotiationsareconducted ii. intheparticularcase.Undernocircumstancesmaynegotiationstakeplaceforthesolepurposeofreducing prices,unlessthepriceofthesupplierisnotconsideredasreasonablefurthertosection8.7.1asthiswould contravenetheprincipleofequalandfairtreatmentofallsuppliers; Examplesforduecauseforconductingnegotiationsafteraformalmethodofsolicitationincludethefollowingsituations: a) Thebudgetisconstrained,i.e.theavailablebudgetisnotsufficienttopurchasetherequesteditem(s),however thisexcludesasignificantreductionoftherequirements,i.e.duetoade-scopingifitmateriallyaltersthe originalscopeandpricingapproachtakenbybidders; b) Thewinningbidorproposalisofferingadditionalservicesorequipmentwhichwerenotrequiredinthe solicitationdocument; c) Themarginalquantityincreasesleadingtoquantitydiscounts,i.e.thetenderedquantitycanbeincreased,would requirenegotiationswiththeselectedsupplier.However,incaseswherethequantityissubstantiallyincreased, orifthemarketpriceofthegoodsislikelytoormayhavedroppedsubstantiallybetweenthedeadlineforthe submissionofbids,andthedateofcompletionoftheevaluation,re-solicitationshouldbeconsidered; d) TheDSArates,travelcostetc.arenotinlinewithstandardrates;or e) Therearelessthanthreecompliantbidsorproposalsandfollowinganalysisinaccordancewith8.7.1Justification ofreasonablenessofprice,theevaluationteamhasconcludedthattheofferedpriceisnotreasonable; f) 2) Negotiationsofproposedcontractsinsituationsofsolesourcingunderdirectcontracting. NegotiationsfurthertoDirectContracting Ininstanceswheredirectcontractingisjustifiedfurthertoanexceptiontotheuseofformalmethodsofsolicitation(see section6 .8.1),negotiationsarenormallyrecommendedinordertoensurebestvalueformoney.Sincenocompetitive solicitationprocesshasbeencarriedout,UNOPShasnoimmediateevidencethattheproductoffersacceptablepriceand quality.Sincenocomparisonofoffershastakenplaceintheevaluationprocess,UNOPSneedstomakeeveryeffortto justifytheselectionandensurethereasonablenessofpricebyattemptingtoobtainthemostfavourabletermsand conditionsforeveryaspectofthesupplier’soffer.Propercostingstudies,marketresearch,expertconsultations,and verificationofclientreferencesarekeyactivitiestobeperformedpriortosuchnegotiations. 8.10 R ecommendation 8.10.1 Evaluationreport Theresultsoftheevaluationshallbedocumentedinanevaluationreport.Thelevelofdetailoftheevaluationreport shouldbecommensuratewiththecomplexityoftheprocess.UNOPStemplatesshouldbeusedand,exceptforShopping processes,thereportmustbeaccompaniedwithdetailedtechnicalevaluationtables. Theevaluationreportmustbedated,identifytheprocesstowhichitrelatesandthenameofeachsignatorymustbe printedunderthesignature.Itshallbesignedbyallthemembersoftheevaluationteam,andunlesstheprocesswas conductedintheeSourcingsystem,itmustbeinitialledoneverypage(exceptforhistoricalannexessuchastheITB/RFP, amendments,clarificationnotesetc.)byatleasttwomembersoftheevaluationteamandkeptonfileforfuture reference. Theevaluationreportwilllaterbeusedasthebasisfortherecommendationofaward.Anevaluationreportshallcontain asummaryoftheevaluationprocessaswellasdetailsoftheevaluationstepsperformedandkeycriteriatherein,i.e. preliminaryexamination,technicalandfinancialevaluation.Inparticular,whenthesolicitationmethodisRFPthe technicalevaluationsectionmustincludeaclearnarrativesupportingthepointsallocatedtoeachtechnicalproposal.Any rejection,non-compliance(includingbothminorandmaterialdeviations),andclarificationsofoffersmustbeclearly stated,includingalistwiththefinalrankingoftheoffersandthereasoningbehindtheselectionofthewinningoffer. ProcurementM anual,Revision7 107 Allunsuccessfulbidsmustberetainedintheprocurementfile.However,anybidsecurityorguaranteemustbereturned. Theprocurementofficialinchargeofthesolicitationexercisemustensurethatthebidsecuritycontainedinany unsuccessfulsubmissionbereturnedtothebidderpromptlyfollowingcontractawardtotheselectedbidder. Unsuccessfulbidderswillbenotifiedonlyafterthecontractisawardedandallcontractdocumentsaredulyexecuted. Inthecasewhentheevaluationmethodologyis‘lowestpricedmosttechnicallyacceptableoffer’or‘lowestpriced substantiallycompliantoffer’particularattentionmustbegiventoensurethatthereasonsfordisqualifyingofferswith priceslowerthantheselectedofferareclearlystatedinthereport. Inaddition,thereportmustincludeastatementconfirmingpricereasonableness(see8 .7.1Justificationof reasonablenessofprice)whereapplicable. Theevaluationreportisaconfidentialdocumentandmustnotbedistributedtoindividualsotherthanthoseinvolvedin therespectiveprocurementprocess. 8.10.2 Backgroundchecks Aspartoftheevaluationandpriortoaward,UNOPSshallconductbackgroundchecks/duediligenceonthebidder recommendedforawardtoverifythatthebiddermeetsthecriteriasetforthinthesolicitationdocumentoras appropriatetothenatureoftheprocurementprocess,andmayrejectabidderonthebasisofthesefindings,whichshall bedocumented. Theevaluationteammustrecordthespecificbackgroundcheckactionsundertakenandtheirresultsintheevaluation reportorrequestforawarddocumentsothatwhenapprovingtheaward,thePAverifiesthatadiligentsupplier backgroundcheckhasbeenperformed. A nyrejectionsofabidderatthisstagemustbedulyapprovedbythePA. Backgroundcheckswillbeconductedfollowingatieredriskapproach,withminimumrequirementsforallUNOPS contracts,andadvancedchecksforhigherrisksituations.‘Higherrisk’inthiscontextisdefinedby:theCorruption PerceptionIndex(CPI)inthesuppliercountry;theamountofthecurrentaward(plusthoseawardedtothesamevendor inthepast12months);andspecificmarketconditionse.g.historyofvendorfraudandcollusioninUNandpublic procurementtenders.Advancedbackgroundchecksaremandatoryforawardsthat:(a)areforasupplierorbusinessunit basedonacountrywithaCPIindexof50orbelow;(b)theamountofthecurrentawardisequaltooraboveUSD2 50,000; and(c)thisisthefirsttimeUNOPSengagesthevendor.However,advancedbackgroundcheckscouldalsobedonefor loweramountsandothercircumstancesifappropriate. Minimumbackgroundcheckrequirements: 1. Verifythebidder’sexistenceandstatus,throughinternetsearch,checkingthecompany’swebsite,orif applicablecallingtheirdeclaredofficephonenumbers; 2. Verifythatthevendorislegallyincorporatedbyrequestingwrittencertificationorotherdocumentaryevidence fromthesupplier(ifnotalreadybeenverifiedduringthetechnicalevaluationoftheofferorotherwisealready containedintheUNGMoroneUNOPSprofileofthesupplier); 3. Ensurethatthevendorisnotineligible(ifnotdoneduringpreliminaryexaminationofbids)furthertothe provisionsinsection3 .3Vendorineligibility; 4. Checkthatthebidderdoesnothaveanypendingclaims,disputesandcontentiousissues,includingbeing subjecttoaninterimsuspensionfromUNOPSprocesses(see8 .10.3Supplierswithpendingclaims,disputesand contentiousissues). Advancedbackgroundchecksmayincludeany/allofthefollowing,dependingonthecase,andafterconsultationwiththe PAandmustbedulydocumented: a. Verifyinformationcontainedincorporateregistries,includingimportantbusinessinformationsuchasthe creationdate,initialandcurrentshareholders,sharecapital,detailsoflegalrepresentatives,companyname changes; b. Verifytheauthenticityofthebid/proposalsecuritywiththeissuer; c. Verifytheindependenceofthebidder’sownersandmanagementvis-à-visotherbidders,inconformitywith provisionsonsupplierconflictofinterest(see1 .5.4.3). d. VerifywiththemanufacturerthesubmittedManufacturer'sAuthorizationForm; e. Verifyotherdocumentationprovided,suchascertificatesofqualitymanagementsystemsortheverificationof relevantresponsesprovidedintheDRiVEsuppliersustainabilityquestionnaire. ProcurementM anual,Revision7 108 f. Verifythefinancialstatementsprovided,includingthrough:(a)checkthatthenamedauditorexistsandthatit hasundertakensuchaudit;(b)checkthatfinancialstatementsprovidedinpastbidsareconsistenttotheones providedinthistender,ifapplicable; g. Verifyfinancialsoundnessofthecompany,includingthroughexternalreportssuchasfromDunandBradstreet; h. Checkpastsupplierperformanceevaluations(SPE)onUNOPScontractsforthebidder(see1 3.2.7Supplier performanceevaluation)orthroughreferencesfrompastwork.Note:whenarejectiontakesplaceatthisstage basedonthisground,,theevaluationteammustensureitiscommensuratetothevalueandriskofthe purchaseandmustbereportedtotheVRCtoassessifthevendorshouldbeadditionallysuspendedfromdoing businesswithUNOPS(persection3 .3.(e)) i. Verifytheethicalreputationofthevendor,byobtainingreportsorcheckingadversemediacoverage(via internetorlocalmediasearches)relatedtoanycurrentorpastunethicalbehaviourorethicsbreaches,including butnotlimitedtoincidentsrelatedtocorruption,fraud,exploitation,sustainabilityorenvironmentalmatters. Note:shouldarejectionofavendorbeconsideredonthisground,theProcurementAuthoritymustconsultwith theEthicsandComplianceOfficeandtheCommunicationsGroupandmustbereportedtotheVRCtoassessif thevendorshouldbeadditionallysuspendedfromdoingbusinesswithUNOPS(persection3 .3.(e)). j. Conductasitevisittothebidderspremisestoensureforinstancethattheypossessrelevantequipment(e.g. constructionequipmentforprocurementofworks,orITinfrastructureforIT/softwarerequirements.Bidders shallpermitUNOPSrepresentativestoaccesstheirfacilitiesatanyreasonabletimetoinspectthebidder’s premises,ifapplicable,andproviderelateddocumentationasrequested; k. Checklitigationhistory; l. Ifthevendorrecommendedforawardhasstatedintheirbidthatitisawomen-ownedbusiness(orother specialinterestgroup)andthiswasafactorintheaward,verifytheaccuracyofsuchstatement. 8.10.3 Supplierswithpendingclaims,disputesandcontentiousissues IntheeventthatUNOPShasadispute,claimorothercontentiousissuependingwithasupplierwhicheither compromisesorcallsintoquestiontheabilityofthatsuppliertoperformorwhereperformancewouldbeinconsistent withtheeffectiveresolutionofanydispute,UNOPSbusinessunitsshallreferthemattertotheVRC,inaccordancewith section3 .3.(e). Wherenecessary,includingwhenasupplierhasbeendeemedbytheDirector,IPStobesubjecttoaninterimsuspension subjecttotheOIVendorSanctionsortheOIProcurementProcedures,theVRCwilladdsuchasuppliertotheUNOPS ClaimsLog. UNOPSbusinessunitsthatareconsideringawardingasupplierincludedintheClaimsLog,mustfirstconsultwiththe VRC. Chapterr esources UNOPSpolicies OIVendorSanctions OIPolicytoAddressFraudandCorruption PQMS:ManageProcessStage:Evaluation Guidelines TotalCostofOwnershipguidelines Templates Confidentiality/noconflictofinterestaffidavitforTETmembers/observers Requestforcompositionoftheevaluationcommittee ITBEvaluationtable-goods RFPEvaluationtable ITBEvaluationreport RFPevaluationReport Otheruseful CorruptionPerceptionIndex(TransparencyInternational) resources Intranetsite:UNOPSClaimsLog Intranetsite:UNOPSSustainableProcurementGuidancepage ProcurementM anual,Revision7 109 ProcurementM anual,Revision7 110 Procurementprocessreview 9 Allprocurementactivitiesaresubjecttoareviewprocesspriortoawardwhichis,asperUNOPSFRR,theauthorization givenbyauthorizedpersonneltoestablishacommitment(refertochapter1 0Awardsfordetails). Thereviewprocessshouldensurethattheappropriateauthorityhasbeenobtainedforthecommitmentoffunds;that thebestinterestofUNOPSanditsclientsisprotected;andthattheprocurementactivitiesarecarriedoutinconformity withUNOPSFRR,relevantpoliciesandproceduresandareinaccordancewithgenerallyrecognizedleadingbusiness practices. DetailedproceduresonCPCsareincludedinthepoliciesOIContractsandPropertyCommitteesSubmissionsand ReviewsandOIContractsandPropertyCommitteesMembersandDutiesandaresummarizedinsections9 .1to9 .6 below. 9.1 Organizationo fp rocurementr eview ProcurementreviewisdoneatUNOPSbyeither:(a)theprocurementauthoritydirectly,or(b)aprocurementreviewer priortoawardofthePA(see2 .5Procurementauthority);or(c)acontractsandpropertycommittee(CPC),subjecttothe scopeofreview(see9 .4ScopeofreviewofCPC). TheheadquartersCPC(HQCPC)wasestablishedpursuanttoFinancialRule117.01(c)andrenderswrittenadvicetothe ECPOwithrespectto:procurementactivities;loss,damageorotherdiscrepanciesinrelationtoUNOPSpropertyplant andequipment;write-offs;establishmentofcorporatedwellingfacilities;andactivitiesrelatedtotheengagementof individualcontractors(ICA).Inaddition,LocalCPCs(LCPC)havebeenestablishedtorenderwrittenadvicetotheRegional Directors. SubmissionstoCPCrequirethefollowingclearancebyaclearingauthority(inadditiontothepriorpre-clearancebya ProcurementReviewer): ● LCPCsubmissions:theheadofthesubmittingunit(typicallyOH/OCdirectors,PCmanagers,clustermanagers); ● HQCPCsubmissions:theRegionalDirector(orhis/herdesignate)oftheRegiontowhichtheSUisattachedor,in thecaseofasubmissionfromanHQunit,therelevantHQDirector(orhis/herdesignate). 9.2 Membership/compositiono fC PC CPCmembersareappointedbytheECPO.CurrentChairpersonsandmemberscanbefoundontheHQCPCintranetsite. ForfurtherdetailsonCPCmembersanddutiespleaserefertotheOIContractsandPropertyCommitteesMembersand Duties. 9.3 Organizationo fw ork/scheduleo fC PC HQCPCandLCPCsnormallymeettwiceperweektoreviewcasessubmitted.RefertotheHQCPCintranetsitefordetails oftheschedules. 9.4 Scopeo fr eviewo fC PC PerOIContractsandPropertyCommitteesSubmissionsandReviews,HQCPCshallrenderwrittenadvicetotheExecutive ChiefProcurementOfficer(ECPO)inrespectofthefollowingprocurementactivities: i. proposedcontracts,includingthoseonthebasisofpre-selectionbythefundingsource,involvingawardstoa supplierinrespectofasinglerequestforaspecificprojectorpurpose,oraseriesofrequestsrelatingtothe samespecificprojectorpurpose,whichinaggregatehaveavaluegreaterthanorequaltothethresholds indicatedinsection9 .4.1belowinthelast12months; ii. proposedcontractsandcontractamendmentsthatresultfromanexceptiontotheuseofformalmethodsof solicitation,andthevalueisgreaterthanorequaltothethresholdsindicatedinsection9 .4.1below.Inthecase ofamendments,onlythevalueoftheadditionalgoodsorservicesorworksshallbetakenintoaccountto determinethethresholdsindicatedinsection9 .4.1; iii. proposedcontractsofanyvaluewhichcouldreasonablyleadtoaseriesofrelatedcontracts,thetotalofwhich maybegreaterthanorequaltothethresholdsindicatedinsection9 .4.1below,includingotherindefinite quantitycontracts; ProcurementM anual,Revision7 111 amendmentsandexceptionsshallbeaggregatedseparatelytoformalawards,inaccordancewithamounts iv. pursuanttosection9 .4.1below; ifinthelast12monthsanawardwasmadebytheECPOafterreceivingwrittenadvicefromHQCPCanda v. contractwasissuedtothesupplierforthesameprojectorpurpose,theamountsoapprovedbytheECPOfor contractawardandallprecedingawardsmustbeexcludedforthepurposeofcalculatingtheaggregateamount; i.e.themostrecentawardmadebyECPOafterreceiptofwrittenadvicefromHQCPCwill“resettheaggregate counttozero”; formultiplerequestedawardsagainstthesamesolicitationexercisethatrequireCommitteereview,thehighest vi. valuerecommendedcontractorwilldeterminethereviewbodyforthoseawards.TheappropriateCPC, determinedbythehighestvaluecontractor,willthenreviewtheawardforeachrecommendedcontractor regardlessofindividualthresholds. LongTermAgreements(LTAs)regardlessoftheirvalue,shallfollowacompetitiveprocess;howeverthefollowing vii. exceptiongroundsmaybeusedwhenjustified: 1. FRR118.05(a)(ii):Thereisnocompetitivemarketplacefortherequirement,etc. 2. FRR118.05(a)(iii):Therehasbeenapreviousdeterminationwithregardtoanidenticalprocurement activity,orthereisaneedtostandardizetherequirementfollowingarecentprocurementactivity. 3. FRR118.05(a)(iv):Theproposedcontractistheresultofcooperationwithotherorganizationsofthe UnitedNationsSystem,pursuanttoFinancialRule118.02(c)orgovernmentsandorganizationsother thanthoseoftheUnitedNationssystempursuanttoRule118.02(d). 4. UseofanyotherexceptiongroundasstatedinFRR118.02shallrequirethenoobjectionofthe GeneralCounsel; viii. anyrequesttoincreasebymorethan10%thepriceschargedunderanyLTAawardedbyECPOwhichprovides forannualpriceadjustment; ix. reviewofpost-factoandretroactivesituationswithtotalvaluegreaterthanorequaltothethresholdsindicated insection9 .4.1below,inordertoprovideadvicetotheECPOonratificationofactionsnotconformingtothe establishedreviewandawardprocesses;and suchothermattersrelatingtoprocurement,includingpolicyissues,asmaybereferredtoHQCPCbythe x. ExecutiveDirectororECPO. HQCPCreviewisnotrequired(irrespectiveofthecontractamount)whenallthefollowingconditionsapply: a. thefundingsourceisfromtheUnitedNationssystemoranInternationalFinancialInstitution;and b. theprojectagreementspecifiestheofficial(s)authorizedtonotifyUNOPSofthefundingsource’sno-objectionto contractissuance;and c. thefundingsource’sauthorizedrepresentativehasalreadyreviewedtheevaluationprocessconductedby UNOPSandapprovedtheawardinaccordancewiththefundingsource’sinternalprocedures;and d. thefundingsource’sauthorizedrepresentativehasprovided,inwriting,his/hernoobjectiontoUNOPSforthe issuanceofcontractandsuchisinaccordancewiththeprovisionsoftheprojectagreement;and e. DirectorofProcurementGrouphasprovidedpriorclearanceatProjectEngagementStage;and f. whenthefundingsourceisanInternationalFinancialInstitution,thewaivingofCPCreviewissubjecttoaletter fromtheclientstatingthatinaccordancewiththeclient’sprocedures,theInternationalFinancialInstitution’sno objectionisenoughinitsownrighttoawardacontractandaseparatereviewbyUNOPSCPCwouldbe redundantandisnotneeded.Insuchsituations,thecontractmayonlybesignedbyanindividualhavingthe requiredlevelofdelegationofauthoritytobespecifiedbytheDirector,ProcurementGroup. InaccordancewiththeECPOdecisioninrespectofeachLCPCandthetermsofthedelegationofauthority(DOA)issued byECPOtoeachRegionalDirector(RD),eachLCPCshallrenderwrittenadvicetotherelevantRDinrespectofalloranyof thefollowinginrespecttoprocurementactivities: a. procurementactivitieswithintheRegion,uptothelimitsestablishedbyECPO(seesection9 .4.1b elow)and subjecttoanyspecialdirectionsgivenbyECPOwhenapprovingtheuseofEmergencyProcurementProcedures foraparticularproject; b. submissionsinrespectofanotherRegioninthecircumstancesdescribedinOICPC-MembersandDuties. ProcurementM anual,Revision7 112 9.4.1 MonetarythresholdsforCPCreview Table7|MonetarythresholdsforCPCreview LCPC Procurementactivity HQCPC Regional Regional Directorwith Directorwith DOALevel3 DOALevel4 AccumulatedvaluesofContracts within12calendarmonthsunderthe sameprojectorforthesamepurpose furthertotheuseofformalmethods ofsolicitation,andcontractsfurtherto RegionwithLCPC HQGroups BUwithDOA3: US$250,000or US$250,000or aboveupto aboveupto US$500,000 US$1,000,000 pre-selection US$500,000or above US$250,000or BUwithDOA4: above US$1,000,000or above Contractsfurthertoexceptionstothe useofformalmethodsofsolicitation (otherthanpre-selection)within12 US$50,000or US$50,000or calendarmonthsunderthesame aboveupto aboveupto projectorforthesamepurpose. Post US$250,000 US$250,000 US$250,000or US$50,000or above above facto,retroactiveandamendment caseshavenotimelimit Note:AllLTAsmustbereviewedbyHQCPCregardlessofestimatedamount. Issuesrelatingtothethresholds/authorityofHQCPCoranLCPC(suchaswhetheraparticularsubmissionshouldbe submittedforreviewtoHQCPCorLCPC),shallbedeterminedbytheHQCPCChair,inconsultationwiththeGeneral Counselifnecessary.SuchdeterminationshallbemadeavailableintheintranetbytheChair,HQCPC,forfuture reference. 9.5 Preparationo fs ubmissionf orr eviewa nda ward SubmissionstoeachCPCshallbemadeviatheonlineCPCsystemusingtheappropriateformandincludingtherequired attachments.Greatcaremustbetakenincompletingtheonlinesubmissionform,ensuringthatsubmissionsare self-containedanddonotcontaincontradictoryinformation.Asubmissionwhichisincompletemaybereturnedbythe CPCpriortoreview. AnyUNOPSpersonnelmaybeaSubmittingOfficer(SO).Therearenorestrictionsonwhocanmakeasubmission.TheSO isfullyaccountableforhis/hersubmission.TheSOmaydesignateinthesubmissionanothercolleaguetoactascontact personandtowhomtheCPCshalladdressqueriesinrespectofthesubmission.Bysuchadesignation,theSOauthorizes thecontactpersontospeakonhis/herbehalf.TheSOshouldensurethatanycontactpersonisknowledgeableaboutthe submissionanditsbackground.TheSOshallusehis/herbesteffortstobeavailable(orshallensurethatthecontact person,ifoneisnominated,issoavailable)torespondtoanyquerieswhichtheCPCmayhaveinrespectofthe submissionduringtheCPCmeetingitselfand,ifnecessary,intheperiodfollowingthemeeting. Submissionswillnotbeacceptedforreviewunlesstheyhavebeenpre-clearedbyaprocurementreviewer(seesection 2.6).Thepurposeofpre-clearanceistoensurethatthesubmissionisclear,complete,doesnotcontainanyobvious errorsoranycontradictoryinformation.ItistechnicalassistanceprovidedbytheprocurementreviewertotheSO.Itis encouragedthattheprocurementreviewerprovidescommentstotheclearingauthority(CA)intermsofanypotential concernsrelatingtotheprocesstofacilitatethereviewbytheCPCs.Notwithstandingthepre-clearanceandclearanceof eachsubmission,theSOisfullyaccountableforhis/hersubmission. 9.6 CPCr ecommendationsa ndd ecisions CPCrecommendationsaremadebyconsensusorsimplemajorityvotingofmemberspresentatthemeeting.Shouldthe votesbeequallydivided,theChairpersonshallhavethecastingvote.Forfurtherdetailsontheoperatingproceduresof CPCs,pleaserefertotheOIContractsandPropertyCommitteesSubmissionsandReviewsandtheOIContractsand PropertyCommitteesMembersandDuties. CPCminutesandECPOandRegionalDirectors’decisionsarepostedontheHQCPCintranetsite. ProcurementM anual,Revision7 113 9.7 Emergenciesa nde xigencies ExpeditedprovisionsforCPCreviewdoneunderEmergencyProcurementProcedures(EPP)arecoveredinsection1 5.4. 9.8 Postf actoa ndr etroactive TheUNOPSFRRrequirethatawardtakesplacepriortoanycommitmentbeingenteredintobyUNOPS,e.g.priorto signingacontractforservices,placinganorderforequipment,etc.Apostfactoorretroactivesituationoccurswhena commitmenthasbeenmadebyUNOPS,orexisteddefacto,beforeanawardofcontracthasbeenmade.Post facto/retroactiveapprovalofcontractsisnotaprocurementprocess,butanadministrativeprocedure,whichallowsfor reviewandpossibleratificationofactionsthatwerenotundertakeninfullconformitywiththeabovereviewandaward processes. ● Postfactocase:whereproperawardhasnottakenplacebutserviceshavebeenrenderedandgoodshavebeen receivedand,insomecases,oneormorepaymentshavealreadybeenmadetothevendor; ● Retroactivecase:whereproperawardhasnottakenplaceandthegoodshavebeenorderedortheprovisionof serviceshascommenced,butthegoodshavenotyetbeendelivered,norhavetheservicesbeenrendered.In somecases,invoiceshavealreadybeensubmitted. UNOPSFRRrequirethatservicesorworksarenottocommence,andgoodsarenottobeordered,untilacontractual obligationbetweenUNOPSandtheentityhasbeenestablishedbysignatureofbothpartiestothecontract.Withthe exceptionofprocurementactivitieswithavaluebelowUSD2,500wherenocontractisrequired,everyeffortmustbe madetoavoidasituationwherebyservicesorworkscommenceandgoodsareorderedpriortotheestablishmentofa contract. Ifapostfacto/retroactivesituationoccurs,approvalofpaymentsand/oracontractmustbeobtainedfromthePAwhose authorityforpostfactoandretroactivecasescoversthemonetaryvalueinvolved,withpriorreviewbyaCPCifrequired perthethresholds.Anyirregularityintheprocurementprocessidentifiedinthepostfacto/retroactivereviewmayleadto disciplinaryactionsinaccordancewith1 .5Ethicalstandards. Twodifferentscenariosexistdependingonwhetherornottheprocurementactivityinquestionhasbeenprovidedforin anexistingbudget: ● Theprocurementactivityunderreviewhasbeenadequatelyprovidedforinthebudget,butdueprocessfor reservingthefundsandestablishingtheappropriatecontracthasnotbeenadheredto.Inthiscasethegeneral proceduressetforthintheinstructionsforpostfactoandretroactivecasesmustbefollowed;(see AI/FPG/2012/01onAdvanceFinancing); ● Expendituresrelatedtotheprocurementactivityunderreviewexceedtheamountprovidedforintheapproved budget.Inthiscase,consultationswiththefundingsourceregardingthefundingissuearetoberecordedprior toanyproceedings/decisiononthematter.Inadditiontothegeneralprocedures,theproceduresforpostfacto reviewowingtoinsufficientfundsmustbefollowed. AllUNOPSpersonnelareexpectedtomakeeveryefforttoavoidpostfactoorretroactivecases.Whentheydooccur, specialapprovalofthePAisrequiredbeforerelatedpaymentsaremadeor,ifalreadymade,forsuchexpenditurestobe acceptedbyUNOPSaslegitimatechargesagainsttheappropriatebudgetline(s).Itmustalsobeunderstoodthatapproval ofthePAdoesnotconstitute,andmustnotbetakenastheestablishmentofaprecedentorjustificationfornottaking timelyandappropriateaction(s)incompliancewiththeFRRandrecognizedprocurementprocedures. Chapterr esources UNOPSpolicies Templates Otherusefulresources ODProcurementFramework OIContractsandPropertyCommitteesSubmissionsandReviews OIContractsandPropertyCommitteesMembersandDuties PQMS:ManageProcessStage:ReviewandAward PQMS-ContractandPropertiesCommittees:CPCSubmission ExplanatorynoteshoppingbelowUSD5000 Requestforaward,USD5,000toUSD50,000 Requestforaward,USD50,000toUSD250,000 Requestforaward,contractamendment Requestforapproval,postfacto/retroactive Intranetsite:HQCPCintranet Intranetsite:HQCPCsystem ProcurementM anual,Revision7 114 10 Awards 10.1 Awarda ndfi nalization Awardis,asperUNOPSFRR,theauthorizationgivenbyauthorizedpersonneltoestablishacommitment.Inthecontext ofUNOPSprocurement,thisreferstothedecisionthatauthorizesestablishmentofacontractwithaselectedsupplier. ContractsareawardedbytherelevantauthorizedPA,andwhenapplicable,basedonrecommendationsfromacontracts andpropertycommittee(CPC).Refertosection2 .5.2,Delegationofauthorityandsection9 .4ScopeofreviewofCPC. Anawardmaybemadesubjecttothepriorfulfilmentofconditions,typicallyinthecontextofanapprovalbytheECPOor regionaldirector,furthertoCPCreview.UNOPScanenterintoacontractualobligationwiththesupplieronlyafterofficial awardofcontractbytherelevantPAandfulfilmentofanyconditionstothataward.IfanECPOorregionaldirectoraward ismadesubjecttothepriorsatisfactionofcertainconditions,thebusinessunitshallkeeptherelevantCPCsecretariat informedofprogressusingtheonlineHQCPCsystem. Contractsshallbeawardedwithintheoffervalidityperiod.Ifitisnotpossibletoawardthecontractwithintheoriginal periodofoffervalidity,anextensionoftheoffervalidityperiodmustberequestedfromallbidders.Abiddermayrefuse therequestwithoutforfeitingitsbid/proposalsecurity.Biddersagreeingtotherequestwillnotbepermittedtomodify theirbids/proposalsbutwillberequiredtoextendthevalidityoftheirbid/proposalsecurities(ifapplicable)fortheperiod oftheextension.Assuch,extensionsmustberequestedasearlyaspossibletoallowbidderssufficienttimetoproducea newvalidbid/proposalsecuritybeforetheexpirationoftheoriginal. TherelevantPAmustkeepanotetothefileorrequestforawardonfileforfuturereference,includingthesignedaward decisionorthejustificationnottoaward.ForcasesreviewedbyaCPCandsubmittedthroughtheonlineCPCsystem thereisnoneedtomaintainahardcopyofthesubmissiononfile,howeverminutesoftherelevantcommitteeand signedrecommendationsbytherelevantPAmuststillbekeptinaccordancewithestablishedrecordsretentionpolicy (see1 3.9Maintenanceoffiles). 10.1.1 Awardswithcontingencysum Inordertofacilitatecontractmanagementdutiesandinparticularthehandlingofanticipatedcontractextensions, awardsmayberequestedincludingacontingencysum,perbelowdetails.Whenacontingencysumisrequestedinan award,thetotalamount(contractvaluepluscontingencysum)shallbetakenintoaccountforthepurposesof determiningwhetherCPCreviewisrequiredandtheawardingauthoritylevel.Contingencysums,shallhowever,notbe includedinthecontracttobesignedwiththeawardedsupplier.Inthecaseoftendersandawardswithlots,the contingencysumshallapplyperlot. Forrequestsforawardforanyworkscontract,itismandatorytoincludeacontingencysumofbetween6percentand12 percentintheprocurementsubmission;whichisanidentifiedbudgetfornecessary,unforeseenandunknown componentsofworksandwhichisdisbursedaccordingtorulesestablishedineachoftheworkscontracts.Anydeviation tothecontingencysumofbetween6-12%shallbetakenthroughdiscussionandagreementbetweentheHeadof EngagementAssurance,IPMG,andIPASPMI.Thelattermayincludeprocurementoflargescaleworksdoneonbehalfofa Governmentwhichisalsothedonorandsuchcountryhaslegislativeconstraintsconcerningcontingencyandthisis statedintheprojectagreement,alongwithactionstomitigatetheriskfurthertothereviewbytheGeneralCounseland Director,PG.Pleaserefertosection1 3.6.2forguidanceonhowtoapplythecontingencysumatcontractmanagement stage. Forgoodsandservices,ifthesubmittingunitforeseesthattheremaybeanincreaseinthetotalcontractamountdueto anincreaseinthequantitiesrequired(i.e.additionalgoodsorservices),itmayrequesttheawardofthebasecontract amountplusamarginnottoexceed12%.Iftheawardisapproved,thesubmittingunitmayissuethecontractforthe baseamountandthenissueamendmentsuptothelimitsoftheapprovedcontingencysum.Theforegoingappliesonly wherethereisachangeinquantitiesofitemsthathavebeenapprovedwiththeoriginalawardandthereisnochangein unitprice.Anexceptiontotheaboveiswherethepriceofgoodsincludesfreight,inwhichcasetheunitpricesmayvary asthecostoffreightislinkedtothequantitiesofitemsordered. ProcurementManual,R evision 7 116 10.2 V endorn otification,d ebriefinga ndp rotest 10.2.1 Postingofawardedcontracts InlinewiththeOIInformationDisclosure,UNOPSpostsonitswebsite(h ttp://data.unops.org/)informationaboutall awardedandissuedpurchaseorders(includingcall-offorders),regardlessoftheirvalue,withtheexceptionofIndividual ContractorAgreements(ICA),whichareissuedtoindividuals.Oncethepurchaseorder(PO)isissuedintheERPsystem (oneUNOPS),therelevantinformationisautomaticallyextractedfromthesystemandpostedonUNOPSwebsite.Itis thereforecriticalthattheaboveinformationisenteredcorrectly.Furthermore,whenatenderprocesshasbeencarried outusingtheUNOPSeSourcingsystem,bothsuccessfulandunsuccessfulbidderswillreceiveanautomaticnotification uponfinalizationoftheprocessandinformationonthecontractsawardedwillbepostedontheUNGMwebsite (https://www.ungm.org/Public/ContractAward/Index/ContractAwards). Omittingtodisclosecontractawardinformationunderminestheprocurementprincipleoftransparencyandis detrimentaltothereputationofUNOPS. Thenoticeofawardedcontractsshouldcontainabriefdescriptionofthecontract,areferencetothetendernumber, beneficiarycountry,thecontractamount,thedateofthecontract,andthenameofthesupplier.Ifthetenderandaward wasdoneonthebasisofdifferentlots,thentheawardinformationshouldclearlyreflecttowhichlot(s)itrelatesto. Whenthesolicitationisfortheestablishmentofalong-termagreement(LTA)andnocontractwillimmediatelyfollowthe evaluationandawardprocess,UNOPSshallissuewrittennotificationtotheunsuccessfulbiddersandadvisethenameof thebidder(s)towhomUNOPSwillissuetheLTA(s)andpostthisinformationinUNGM. 10.2.2 Debriefingprocedures UNOPSmaydebriefunsuccessfulbiddersuponreceiptofawrittenrequestandthisisparticularlyrecommended inthe caseofhighvalueorcomplexawards. Therequestfordebriefmustbereceivedwithin10calendardaysofthenotificationbyUNOPSofthetenderresults(or, asapplicable,theresultsofashortlistfollowinganEOIorpre-qualificationprocess)tounsuccessfulbiddersandisa prerequisiteforabiddertofileabidprotest,furthertotheprovisionsinsection1 0.2.3. Thescopeofthedebriefingistoidentifythetechnicaldeficienciesorweaknessesofthebidder’sproposal.Debriefingsdo notdiscussthefollowing: a) Tradesecretsorotherproprietaryinformationincludingthemethodologyorapproachofothervendors; b) Financialorcostinformationaboutothervendors; c) Evaluationscoringortherankingofthevendors; d) Othervendors’details. 10.2.3 Protestprocedures Suppliersthatbelievethattheyhavebeenunjustlytreatedinconnectionwithasolicitationprocessorashortlistfollowing anEOIorapre-qualificationprocessbyaUNOPSBusinessUnitmaylodgeacomplaintthroughthe bid.protest@unops.orgemailaddress,.inaccordancewiththeconditionssetoutinthissection10.2.3. Bidprotestswhichmeetthereceivabilityrequirementssetoutbelowwillbereviewedindependentlyunderthe managementofaRegistrarappointedbytheDirector,IPSandtheECPO. 10.2.3.1Informationtosuppliers AllbiddersmustbeinformedofUNOPSindependentbidprotestprocedureinthesolicitationdocumentsandin invitationstoanEOIorpre-qualification. 10.2.3.2Receivabilityofbidprotests ForabidprotesttobereceivedandsubstantiallyassessedbyUNOPS,itshallsatisfythefollowingcriteria: a. Theprotestissubmittedtothebidprotestinbox(b id.protest@unops.org); b. Inthecaseofaformalorinformalsolicitationprocess: ○ Theprotestisforatender(oralot,ifthetenderincludeddifferentlots)thatthevendoractually submittedabidfor,thusmakingthevendoraninterestedparty;and ProcurementM anual,Revision7 117 ○ Theprotestisforatender(oralot,ifthetenderincludeddifferentlots)forwhichthecontractaward exceedsUSD50,000. c. InthecaseofashortlistestablishedfurthertoaEOIorpre-qualificationprocess,thevendoractuallysubmitted arequestforanEOIorpre-qualification,thusmakingthevendoraninterestedparty. d. Thevendorrequestedadebrieffurthertosection10.2.2andsubmitsthebidprotestwithin10calendardaysof UNOPSprovidingthedebrief.IntheunlikelyeventthatUNOPSdoesnotprovideadebriefwithin15calendar daysofthevendor’srequestundersection10.2.2thevendormaypresent abidprotestwithin10calendardays oftheexpiryofsaid15calendardayperiod; e. Theprotestingbiddermusthavebeenadverselyaffectedorwrongedbythesubjectofthecomplaint,i.e.ifthe groundsforrejectionoftheprotestingbidder’sofferfalloutsidethescopeofthecomplaint,theprotestwillnot bereceivable.Initsbidprotest,theprotestingbiddermayarguethat:(a)theprotestingbidder’sofferwouldnot havebeenrejectedifithadbeencorrectlyevaluatedinlinewiththeevaluationandawardcriteriasetforthin thesolicitationdocument;and/or(b)theprocurementprocessdidnotcomplywithUNOPSprocurementpolicies andproceduresandthereforeledtoanincorrectevaluation.Thepurposeofthebidprotestmustbeto challengetherejectionoftheprotestingbidder’soffer.Themeredisagreementofanunsuccessfulbidder witha procurementprocessorawarddecisiondoesnotprovideasufficientbasisforfilingaprotest. f. Theprotestmustbesubmittedeither(i)intheEnglishlanguage,or(ii)ifpreferredbythesupplierandifthe underlyingUNOPSprocesswasinFrenchorSpanish,intheFrenchorSpanishlanguages. g. Thebidprotestiscomplete,forwhichitmustcontainthefollowinginformation: ○ Theprotestor’sname,address,telephonenumberandemailaddress; ○ Thesolicitation,EOIorpre-qualificationorcontractnumber,thenameoftheUNOPScontracting ○ office/businessunit; Adetailedstatementofallfactualandlegalgroundsfortheprotestandanexplanationofhowthe protesterwaswronged; ○ Copiesofrelevantdocumentssupportingprotester’sstatement; ○ Allinformationestablishingthattheprotestorisaninterestedpartyforthepurposeoffilingaprotest; ○ Allinformationestablishingthetimelinessoftheprotest. ReceivabilitydeterminationsshallbemadebytheRegistrar.Bidprotestsmustbecompleteandthebidderwillnotbe permittedtoprovideadditionalinformationtosupplementtheirprotest.TheRegistrarwillhavethediscretiontorequest additionalinformationfromthebidderifhe/shedeemsitappropriate. 10.2.3.3Independentreview Uponreviewofbidprotests,theRegistrar,dependingonthenatureofthecase,willdrawonapoolofexpertswith appropriateskills.Subjectmatterexpertsshallrecusethemselvesincaseswheretheirinvolvementwillentailrealor apparentconflictofinterest.Undernocircumstanceswillpersonnelinvolvedintheprocurementprocessunder complaintbeallowedtoparticipateinthereviewoftheprocess,otherthantoprovideinformationifsorequestedbythe Registrar. TheRegistrarwillmakeaninitialassessmentofthecomplaintandmay,athisorherdiscretion,seekclarificationfromthe PAresponsiblefortheprocurementprocessoranyotherpersonnelasrequired. IftheprotestreceivedinvolvesallegationsofmisconductorfraudulentpracticesbyUNOPSpersonnel,ortoproscribed practicesbyvendors,thecasewillbereferredtoIAIGforfurtherinvestigation. 10.2.3.4Effectoffilingabidprotest Whenaprotestisfiledpriortocontractsignature,thecontractmaynotbesigneduntilthecomplaintissatisfactorily addressed,unlessthePA,followingpriorconsultationwiththeDirector,IPS,determinesthat: 1. Thegoods,works,orservicesareurgentlyrequired; 2. Deliveryorperformancewouldbeundulydelayedifacontractisnotawardedpromptly;or 3. ApromptawardisinthebestinterestofUNOPSanditspartners. Whenaprotestisreceivedaftercontractsignature,thePAshallimmediatelysuspendimplementationpendingresolution oftheprotest,unless,followingpriorconsultationwiththeDirectorIPS,continuedperformanceisjustifiedinsituations where: 1. UninterruptedcontractperformanceisinthebestinterestofUNOPSanditspartners; 2. Urgent,compellingcircumstancesthatsignificantlyaffectthebestinterestofUNOPSanditspartnersdonot permitdelayintheimplementationofthecontract. ProcurementM anual,Revision7 118 10.2.3.5Conclusionofabidprotest Aftercompletingthereviewofthebidprotest,theRegistrarshallsendarecommendationtotheDirector,IPS, accompaniedifappropriatebyadraftlettertobesentbytheDirector,IPStothecomplainantsettingouttheUNOPS determination. TheDirectorIPS,attherecommendationoftheRegistrar(supportedbytechnicalexpertsasneeded),maymakethe followingfinaldeterminationsinresponsetoabidprotestfoundtohavemerit,whichshallnotbesubjecttoappealor review: a. Inregardstotheawardedcontract:allowingtheawardedcontracttobeperformedinitsentirety;limitingthe durationoftheawardedcontract;orterminatinginitsentiretytheawardedcontract. b. InregardstoanEOIorapre-qualificationprocess,eithercancellingtheprocess;oraddingasuppliertothe short-list. c. Authorizing,onanexceptionalbasisanduponconsultationwiththeCFOandtheGeneralCounsel,afinancial compensationofuptoUSD50,000totheprotestingbidderasreimbursementofreasonablecosts. 10.2.3.6Annualreport TheRegistrarshallprepareanannualreportonbidprotestsmanagedintheyear,tobesharedwiththeDirectorIPS, ECPOandDirectorPG.Theannualreportshouldincludekeystatisticsfortheyear,aswellashighlightpotentialtrends andmakerecommendationsforpolicyorprocessimprovements(includingtraining)ifrelevant. Chapterr esources UNOPSpolicies Templates Otheruseful resources OIInformationDisclosure PQMS:ManageProcessStage:ReviewandAward PQMS-ContractandPropertiesCommittees:CPCSubmission ExplanatorynoteshoppingbelowUSD5000 Requestforaward,USD5,000toUSD50,000 Requestforaward,USD50,000toUSD250,000 Requestforaward,contractamendment Requestforapproval,postfacto/retroactive UNGM/Contractawards UNOPSdatawebsite ProcurementM anual,Revision7 119 11 Contractfinalizationandissuanceandcontractualinstruments 11.1 Contractfi nalizationa ndi ssuance Acontractisawritten,legallybindingagreementbetweenUNOPSandacontractor,whichestablishesthetermsand conditions,includingtherightsandobligationsoftheorganizationandthecontractor. Inthischapter,thefollowingcontentiscovered: ● Contractpreparation; ● Letterofintent; ● Contractdiscussionswithvendors; ● Advancepayments; ● Signature,issuanceanddocumentation. 11.1.1 Contractpreparation Afterasolicitationprocess,inwhichUNOPShasdefinedtherequirements,avendorisselectedbasedonabidor proposal,andofferedacontractbyUNOPS. UNOPSmodelcontractsmustalwaysbeusedunlessthedonor(e.g.theWorldBank)imposesdifferenttemplatesor otherformatsthatareroutinelyusedincertainindustrysectors(e.g.utilities,leasesforproperty,electricalorwater services)ifapprovedbyaLegalAdvisor.ThemodelcontractsareUNOPStemplatesthatmustbecompletedusing contractspecificdata. Modificationsand/oradditionstotheUNOPSstandardcontractsincludingannexescannotbemadewithoutprior consultationwithaLegalAdvisorforlegaltermsandPGforcommercialterms.Caremustbetakennottoincludeany requirementsorconditionsthatcontradicttheUNOPSGeneralConditionsofContract(GCC),orthestandardtextofany ofthedocuments. FurthertoFRR118.06,writtenprocurementcontractsshallbeusedtoformalizeeveryprocurementactivitywitha monetaryvalueofUSD2,500oraboveandshallbeaccompaniedbyitscorrespondingcontractand/orpurchaseorderin oneUNOPSforthepurposeofcommittingfundsfurthertotheprovisionsofsections1 1.1.7and1 1.3.ThePAmaychoose toissuecontractsforpurchasesbelowthevalueofUSD2,500. TheissuedcontractmustbeconsistentwiththeUNOPSaward.Ifthebusinessunitwishestoissueacontractfordifferent amountsthanthoseprovidedforintheaward,itmustcheckfirstwiththePAwhomadetheaward(ortheCPCif applicable)toseekguidanceastowhethertheproposeddeparturefromthetermsoftheawardwouldcallintoquestion thevalidityoftheaward,furthertosection8 .9. ContractsmustbeissuedandsignedbybothUNOPSandthesupplierpriortoanydeliveryofgoods,and/orthestart-up phaseofworksorservices.TheonlyexceptiontothisiswhenthepurchaseordergeneratedintheUNOPSERPsystem (oneUNOPS)isusedasthecontractitselfandithasbeenapprovedelectronicallybyanappropriatePAintheERPsystem. IfthevendorisnotyetattheoneUNOPSvendordatabase,theywillberequestedtocompleteasupplierform,including theirbankingdetails,inordertocreatethemasvendorsintheERPsystem.AllvendorsareapprovedinoneUNOPSbythe UNOPSBangkokSharedServiceCentre(BSSC). 11.1.2 LetterofIntent ALetterofIntent(LOI)isawrittenstatementoftheintentiontoenterintoaformalagreementandisoftenusedtoallow supplierstomobilizeforcontractimplementation.Itisdoneafterthecontractawardhasbeenapprovedandbefore signatureofthefinalcontractcanbeaffixed.LOIisnotregularlyusedbyUNOPS.Forprocurementofworks,anLOIshall notbeused. TheLOIisacontractualinstrumentthatentailssubstantialrisk,andmustthereforebeusedonlyaftercarefulrisk assessment,andonlybyUNOPSpersonnelwithsubstantialandrelevantcontractingandtechnicalexperience. ResponsibilityforriskassessmentrestswiththePA,whoshallbeheldaccountable,andwhoshallseekadvicebyaLegal AdvisorpriortoissuingtheLOI. ProcurementManual,R evision7 121 Ifissued,theUNOPSstandardformatforLOImustbeused(unlesstheprojectagreementprescribestheuseofaspecific templaterequiredbythedonor),limitingUNOPSresponsibilityandallowingUNOPStowithdrawtheLOIwithminimum legalandfinancialconsequences. AnLOIshallonlybeissuedafterappropriateawardhasbeenapproved,andonlywhenallfinancialtermshavebeen completelyagreeduponwiththesupplierandallcontractcostsareknowntoUNOPS.Thus,anLOIcanonlybeusedto initiateworkwhileallowingadditionaltimetofinalizecontractdetailssuchasdetailedtimeline,detailsofpersonnel, negotiationofnon-financialcontractclauses,etc. 11.1.3 Contractdiscussionswithvendors Thepurposeistoclarifyanyremainingissuesthatarenotdefinedbytherequirementsinthesolicitationdocuments,or bythevendor’soffer,butwhichareessentialforproperimplementationofthecontract(e.g.definingmilestonepayments againstdeliverables).Contractdiscussionsshouldresultinaclearunderstandingoftermsandconditionsagreedbythe partiesandtheirrespectiveresponsibilitiesunderthecontract. Certainkeyareas,suchasdetaileddeliveryplan,milestones,paymentschedule,andincertaincases,specialtermsand conditions,mayformpartofthecontractdiscussions.However,thisshouldnotbeconfusedwithnegotiationsasthese mustbeconductedpriortoawardfurthertosection8 .9.Intherareeventthatpricenegotiationstakeplaceafterthe awardofcontract,theCPCand/ortheawardingPAmustbeinformedasperprovisioninsection8 .9. Therearenostrictrulesastohowtodiscusspendingdetailstobeincludedinthecontracts.Itisimportanttonotethat UNOPSmustinformthevendoritdiscussesornegotiateswiththatUNOPSonlyacceptsoffersinwriting.Else,bylaw,the resultsofverbalcontractnegotiationscouldformacontractandthevendorcouldbeginperformance. Nonegotiationsofcontracttermsandconditionsshouldtakeplacefollowingawardasthemodificationofcertain provisions(e.g.limitationofliability,insuranceandliquidateddamages)maydisadvantageotherbiddersandexpose UNOPStothereceiptofbidprotests.IfthebidderhasnotrecordedanyreservationsregardingUNOPSconditionsinits offer,UNOPSmaychoosenottoenterintonegotiationsoncontracttermsproposedbythatbidder,ifselected. 11.1.4 Advancepayments Advancepaymentsrefertopaymentsmadepriortoreceiptofgoodsorperformanceofanycontractualserviceorworks. Suchadvancepaymentsaredistinguishedfromthecaseofcontractsforservicesandworks,wherethecontractgenerally foreseesperformanceofaseriesofservicesscheduledforcompletion/deliverywithinthetimeframeofthecontract. Theseestablisheddeliverytimesforpartialservices(oftenreferredtoas‘milestones’)constitutethebasisforpartial paymentstothecontractor,i.e.progresspayments,whichareintendedasreimbursementsofexpendituresincurredand partialpaymentsofthecontractor’sfeesalreadyearned.However,shouldpartofsuchpaymentsberequestedin advanceofdeliveryofgoods,servicesorworksspecifiedintherequisitecontract,theywouldbereferredtoas‘advance payments’. UNOPSFRRs,inrule122.20stipulatethatexceptwherenormal,commercialpracticeorthebestinterestsofUNOPSso require,nocontractshallbemadeonbehalfofUNOPSthatrequirespayment(s)inadvanceofthedeliveryofproductsor theperformanceofcontractualservices. Ifacommonpracticeofadvancepaymentsexistsintheindustry/sector,whichisoftenthecaseforconstructionworks,or inordertoavoidfinancialhardshiponthecontractor,anadvancepaymentmaybejustifiedandthisshouldbeprovided forinthesolicitationdocuments(persection6 .5.2paragraphr). UNOPScontractsforworkshavetheirownestablishedmechanismstomanageadvancepaymentstoavoidassociated risks.Thecontractwillalsoprovideinstructionsregardingthereimbursementofanyadvancepayments. Examplesofspecificactivitiesthatmayjustifyanadvancepaymentare: a) Mobilizationcosts(mainlyforconstructionworks),suchaspurchase/leaseofequipment/materials/machines and/ortransferofthesametotheprojectsite,establishmentofbasecamps,andtransportofpersonneltothe projectsite.Themaximumamountofadvancepaymentformobilizationshouldnormallynotexceedten percentofthetotalcontractvalue,unlessotherfactorsareinvolvedandjustifiedbythebidder.Anyrequest fromthevendorforadvancepaymentshallbejustifiedinwritingbythevendorintheiroffer.Thisjustification mustexplaintheneedfortheadvancepayment,itemizetheamountrequested,andprovideatime-schedulefor utilizationoftherequestedadvancepaymentamount; b) Start-upcosts(mainlyforservices),i.e.purchaseofairlinetickets,downpaymentsforrental/purchaseofoffice premises/equipmentonprojectsite; ProcurementManual,R evision7 122 c) Designordesignadaptationcosts,relatedtogoods/machinesthatrequiredesignandmanufacturingfrom scratchand/orwherenoproductionlinesexist; d) Paymentoflease(premises),paymentofwater/gas/electricity,etc. Whenanadvancepaymentisbeingrequestedforagivencontractoritshallbesubjecttoapprovalpertheauthorities establishedintheFinanceDOAMasterTable.AnextractofsuchatableisincludedbelowasreferenceinTable8. Intheeventthatavendorrequestsanadvancepayment,UNOPSshallrequestthevendortosubmitdocumentation regardingtheirfinancialstatus,e.g.auditedfinancialstatements.Forthispurpose,theevaluationteamshouldreview previousexperienceofUNOPSwiththevendor,ifapplicable,andthefinancialsolvencyandreliabilityofthevendormust alsobedetermined.Inaddition,itshallbeensuredthatcorporateregistrationdocumentsaresubmittedwiththeoffer andverified.Theevaluationteamshallexaminereferencesand,ifrelevant,runaDunandBradstreetorequivalent reporttocheckthatthesupplier’spublicrecordisinthebestinterestofUNOPS.Asummaryoftheassessmentandthe justificationshouldbeincludedintherequestforadvancepayment. AdvancepaymentsshallnormallynotexceedUSD500,000or25percentofthetotalpurchasepriceundertherelevant contract,whicheveristhelesser.Additionally,advancepaymentsinexcessofUSD250,000shallnotbemadewithout advancereceiptofanirrevocableguaranteemadeinfavourofUNOPSfromabankorotherguarantoracceptableto UNOPS(forloweramountsitisalsorecommendedbutnotmandatory).Anyexceptionstothiscriteriashouldbe approvedbytheauthoritiesindicatedintheFinanceDOAMasterTable. UNOPScontractsforworkscontainspecificmechanismsforthemanagementofadvancepayments(see1 1.6.7Important provisionsinworkscontracts).Thecontractwillalsoprovideinstructionsregardingthereimbursementofanyadvance payments.Tomitigatetherisksassociatedwithadvancepaymentsitispreferable(althoughnotrequiredunlessadvance paymentisoverUSD250,000)tocoveralladvancepaymentswithabankguarantee.Ifabankguaranteecannotbe provided,thePAmustprepareandsignanotetothefile,explainingtheduediligencecarriedoutandhowtherisksto UNOPShavebeenmitigated.ThePAshallthenmakesurethattheproceduresdetailedabovearecompliedwithandthat theproperdocumentation(asspecifiedabove)iskeptonrecord.Formoreinformationonguaranteeforadvance payment,pleasereferto6 .5.2Particularsandinstructionstobidders. Onceanadvancepaymenthasbeenauthorized,itshallbeprocessedinoneUNOPSperdetailsincludedinthePQMS processManagePrepaymentsApproval. Table8|ExtractofFinanceDOAMasterTable,TableF:Advancefinancingandprepayments FRRRef. Description FinanceDOALevel/Role Rule122.20 Approverequestsforadvance payments(prepayments) ● ● ● ● RegionalDirector:upto$250,000 FG-Level3:upto$500,000 DeputyCFO:upto$1million CFOandExecutiveDirector:$1millionandabove Rule122.20 Approveadvancepayments (prepayments)whichexceed25% ofthecontractamount ● ● ● RegionalDirector:upto$10,000 DeputyCFO:upto$250,000 CFOandExecutiveDirector:$250,000andabove Rule122.20 Waivetherequirementforabank guaranteeinsupportofadvance OnlytheCFOortheExecutiveDirectorhavetheauthority payment(prepayment)abovevalue forthiswaiver ofUSD250,000 11.1.5 Performancesecurities PerformancesecuritiescanberequestedbyUNOPSfromtheselectedvendorinordertomitigatetheriskofsupplier non-performanceandbreachofcontractualobligations(suchasdeliveryofallequipment,servicesrendered,andworks completedasperthecontract).Securitiesandguaranteesarenormallyissuedintheformofanunconditionaland irrevocableon-demandbankguarantee.However,bonds,demanddrafts,cashier’schequesorirrevocablecheques certifiedbyabankcanbeacceptedinlieuofguaranteesifapprovedbyFG.Thisshouldbespecifiedinthetender documents,alongwithUNOPStemplatesforthesameifapplicable.Refertosection6 .5.2,paragraphpfordetails. ProcurementManual,R evision7 123 Ifaperformancesecurityisrequired,thevendorshallprovideasecurityforperformanceofthecontractwithina specifiedperiodoftimefromcontractsignature,inanamountwhichusuallycorrespondswithapercentageofthetotal contractvalue(normally5-10%).Theproceedsofthesecurity(anestablishedamount)shallbecomepayabletoUNOPSin theeventofthesupplier’sfailuretoperform. TheperformancesecurityshallbereturnedbyUNOPStothesuppliernolaterthanthirtydaysfollowingthedateof completionofthesupplier’sperformanceobligationunderthecontract,includinganywarrantyobligations. 11.1.6 Reviewandhandlingofbankguaranteesandsecurities BankguaranteesreceivedbyUNOPSinparticularthoseforadvancepaymentsecurityandperformancesecuritymustbe revieweduponreceipt(andbeforedisbursementoftheadvancepayment,ifapplicable)forauthenticitybyaUNOPS personnelholdinganappropriatelevelofDOA,ascorrespondingtothevalueoftheguaranteeandfollowingthe guidelinesissuedbytheFinanceGroup(FG)andtheFinanceDOAMasterTable. WherebankguaranteesneedtobereviewedandauthenticatedbyFG,therequestingunitsarerequestedtoprovide detailsthroughthededicatedintranetsite. Ingeneral,abankguaranteemustbereceivedviaauthenticatedswiftmessageinthefirstinstance.Whilstguarantees canbeprovidedintheformofadraftedletteronbankletterheadedpaper,UNOPSFGinsiststhatallreasonablesteps aretakentoreceiveallguaranteesviaswift.Thisisanaddedlevelofsecurityasitconfirmsbeyonddoubtthevalidityof theguarantee.Whereanissuercannotprovideabankguaranteeviaauthenticatedswiftmessage,UNOPSFGmustbe consultedinordertoaccuratelyconfirmbeyondreasonabledoubtthevalidityoftheguarantee. Thefollowingaspectswillbeverifiedregardingthebankissuingtheguarantee: ● Creditratingoftheissuingbank.TominimizeCreditRisk,andunlessapprovedbyFG,UNOPSwillonlyaccept bankguaranteesfrombanksorotherfinancialinstitutionswithaminimumLongTermCreditRatingofBBB- withStandardandPoor’s,aminimumLongTermCreditRatingofBaa3withMoodyInvestorServices,ora minimumLongTermCreditRatingofBBB-withFitchRatings. ● Sovereigncreditrisk,ininstanceswherethebankiswhollyorpartiallyownedbyastate/governmententity. ● Ifthebankisincludedinthepre-authorizedlistbyUNOPS. Theprocesstoauthenticateabankguaranteereceivedonbankletterheadedpaperisdetailedonguidelinesissuedby FGinPQMSandincludescheckingthefollowing: ● Adefinitionofthepartiesinvolved:Principal,IssuingBankandBeneficiary; ● Areferencetotheunderlyingtransaction/contract; ● Theguaranteeamount:themaximumamountpayableandthecurrencyinwhichitispayable; ● Theperiodofvalidity; ● Documentation:Anydemandforpaymentundertheguaranteeshouldbeinwritingandinadditiontoother documentswhichmaybespecifiedintheguarantee; ● EffectiveClause:AGuaranteeentersintoeffectonthedateofissuanceunlessthetermsoftheguarantee expresslyprovidethatsuchentryintoeffectistobeatalaterdateorissubjecttoconditionsspecifiedinthe GuaranteeanddeterminablebytheGuarantor.InAdvancePaymentGuarantees,thereshouldbeacondition thatallowsfortheguaranteetocomeintoeffectwhentheadvancepaymenthasbeenreceivedbythe Principal/Applicant; ● ReferencetoApplicableRules:ICCUniformRulesforDemandGuarantees(URDG758),ICCInternational StandardPractices(ISP98); ● ConditionsforaBankGuaranteeExercise,inparticular:Disbursementuponinitialrequest(initially)withoutany objections;beingirrevocable;beingunconditional;beingnon-transferable; ● Aformofexerciseofthebeneficiarytotheguarantee(bank),namelyawrittenrequest(beneficiary’s affirmation),sentasaregisteredletter. ● Informationthatapartialandmultiplefulfilmentisallowed,uptothemaximumamountofthesumguaranteed; ● Therearenounauthorizedprovisions; ● Theguaranteeissignedbyauthorizedsignatories. Handlingofbankguarantees Bankguarantees,e.g.bidsecurity,performancesecurityoradvancepaymentsecurity,areoriginaldocumentsthatcanbe cashedandwillultimatelybereturnedtothebidder(unlessUNOPSdecidestoencashthem).Assuch,theymustbekept inasafeplaceandextremecaremustbetakenwhenhandlingandfilingthem.Itistheresponsibilityoftheprocurement ProcurementManual,R evision7 124 officialstohand-overoriginalbankguaranteestothefinancepersonnelofthebusinessunit.Financepersonnelare requiredto: ● Keepthedocumentsinasafeplace; ● Keeptrackofthevalidityofthedocumentsthrougharegistrysystem.Inthecaseofperformanceandadvanced paymentguaranteestheseshallalsobeuploadedtotheoneUNOPScontractmanagementorprocurement modules; ● Notifytheprocurementofficialandprojectmanageroftheexpirydateofthesecuritiesatleastfourweeksin advance. 11.1.7 Signature,issuanceanddocumentation AllcontractsmustbesignedbythePAonbehalfofUNOPSandbyadulyauthorizedindividualonbehalfofthevendor, exceptforthesituationslistedbelow.OnceaPAwiththerelevantDOAhasapprovedacontractawardinwriting,any otherPA,regardlessofhis/herDOAlevelcansignthecontract.Acontractwillcomeintoforceonceithasbeensigned,in writing,bybothcontractingparties. Thecontractshouldbeissuedinoneoriginalcopyandthesuppliershouldbeinstructedtoreturnacountersigned scannedcopytoUNOPS.Alternatively,UNOPSmayissuetwooriginalcopies,signboth,sendthemtothesupplierand instructthemtoreturnoneoftheoriginals.Thesignedcontractmustbekeptonrecordforfuturereference. AllpagesofallthedocumentsformingpartofacontractoragreementtowhichUNOPSisaparty,includingall attachments,needtobeinitialledbydulyauthorizedrepresentativesoftheparties,exceptforthepagethatcontainsthe fullsignatureblock,whichshallbesignedbysuchrepresentatives.PerOIDocumentRetention,electronicordigital signatureswillbeconsideredvalidonlythroughtheuseoftheCorporateElectronicSignatureProduct. Oncethecontracthasbeenprepared,thereisnoparticularUNOPSpracticeregardingwhichofthecontractingparties shouldfirstsign.However,inallcases,caremustbetakentoensurethatthesignatoriestothecontractarelegalpersons forthepurposesofcontractualrelations,andhavetheabilitytorepresentandcapacitytobindtherespectivecontracting partiestotheobligationsthereunder. ThecontractshallalsobecreatedandapprovedintheoneUNOPScontractmanagementmodule,inadditiontobeing issuedinadocumentformat,exceptforinstanceswheretheoneUNOPSpurchaseorderitselfisthecontract.Thiswill enablethecreationofaglobalrepositoryofcontracts,facilitatethefinancialtrackingofpurchaseorderspendagainst contractsandawards,createefficienciesinthepurchaseordercreationprocessandenhancereportingpossibilities. ItisimportanttonotethatperUNOPSFRR105.01(c)“Commitmentsshallnotbemadeunderaprojectagreementpriorto thereceiptofprojectfundsexceptincasesofapprovedadvancefinancingactivities”.Assuch,PAsshallensurethatno contractissignedwithacontractorwithouthavingthefullamountencumberedforthesameinoneUNOPS,exceptfor approvedadvancefinancingsituationsorotherapprovedexceptionssuchasnon-cashprojects.Anyotherexceptionsto thisrequirementshallbeclearedbyaLegalAdvisorpriortosigningthecontract. Onceacontracthasbeensigned,itmaybeamendedonlyifthecontractprovisionsallowmodificationsandifadditional relatedgoods,services,orand/orworksaretobeprovided/renderedbythesamesupplierinfurtheranceofthe executionoftheoriginalcontract.Eachcontractamendmentmustbeinwritingandmustcomplywithapplicable contractualtermsandconditionsandUNOPSprocurementprocedures.Pleasereferto1 3.6.1Contractamendmentsfor furtherguidance.Allothersituationscallforanewsolicitationprocessandestablishmentofanewcontract. SituationsthatdonotrequirecontractsignaturebyUNOPSand/orthevendor WhenthepurchaseordergeneratedinoneUNOPSisusedasthecontractitself,signaturesshallnotberequiredas follows: a) UNOPSsignatureshallnotberequiredwherethePOgeneratedinoneUNOPShasbeenapprovedelectronically byanappropriatePAinthesystem; b) Vendorsignatureshallnotberequiredwherethegoodsarestandardandhavealreadybeendeliveredand received;wherethegoodsaretobedeliveredinaroutinemannerandwherethevendorisknownasareliable sourceandtheordervalueissmall;wheretheindustryisprovidingoff-the-shelfgoodsandproductreturnis easy;wherethereisanLTAthatgovernsthePO;andwherethereisaPOchangeorderandtheorderisissued forpaymentonlyortocloseaPO. Note:ifacontractforgoods,servicesorworkshasbeensigned,therelatedPOgeneratedinoneUNOPSdoesnotrequire signaturebyeitherpartyasitiscreatedonlyforaccountingpurposes.Seesection1 1.3f orfurtherdetails. ProcurementManual,R evision7 125 11.2 S tandardc ontracte lements AcontractforgoodsorservicesbetweenUNOPSandasuppliermust,ataminimum,include: ● Instrumentofagreement; ● Specialconditions; ● UNOPSGCCforgoods,servicesorgoodsandservices; ● Technicalspecifications,TOR,SOW,budget(forcostreimbursablecontracts),templateforperformance securities,deliveryrequirements,etc. AcontractforconstructionworksbetweenUNOPSandasuppliermustincludethefollowingsections: ● Instrumentofagreement; ● Generalconditions; ● Particularconditions(ifapplicable); ● Schedules. 11.2.1 Instrumentofagreement Thecontractmustcontainthefollowingelements: 1. Identificationofthepartiescontractedaswellasthepersonauthorizedtoactonbehalfofthecontractedparty including:name,addressandcontactdetails.Intheeventthatthecontractistheresultofajointoffer,UNOPS willusuallycontractwithoneentitywhichmustalwaysbetheleadentity; 2. Scopeofthegoods/works/servicesbeingprocuredandthequantitybeingprovided,aswellasentryintoforce andtimelimitsofthecontract; 3. Areferencetothecontractdocuments(i.e.SpecialConditions,UNOPSGeneralConditions,specificreturnable formsincludedinthebidder’soffer).ForUNOPScontractforworks,allrequiredinformationmustbeincludedin theschedules.Theworkscontractshouldnotcontainanyotherinformationordocuments–specificallyUNOPS solicitationdocuments–andthecontractor’sbidshouldnotbeattachedtothecontract; 4. Priceandpaymentterms.Contractsmustbedenominatedinthecurrencyindicatedinthebidder’soffer, provideditwasallowedforinthesolicitationdocument.Itisimportanttoestablishtangibleindicatorsfor payments,linkedtomilestonesindeliveryofservicesorcompletionofworks.Forworkscontractsitiscommon tohaveinterimprogresspaymentsbasedonaregularmeasureoftheworkscompleted.Finalpaymentmust alwaysbebaseduponacceptanceofdocumentationforcompletionofservicesorworks,ordeliveryofgoods; Underthesestandardcontracts,apaymentmodalitymustbechosen.UNOPSgenerallyusesaformof‘lump sum’or‘unitprice’contract(measuredpriceinconstructioncontracts): ● A‘lumpsum’contractisusedwheneveritispossibletodeterminewithsufficientprecisionthequantity andscopeofthegoods/services/worksrequiredfromthecontractor; ● The‘unitprice’contractmustbeusedonlywhenthenatureoftheservices/works/goodsmakesit impossibletodeterminewithsufficientprecisionthequantityoftheservices/works/goodsrequired fromthecontractor.Inthiscase,thecontractsetsamaximumamountforboththetotalamountand theprovisionofeachcomponentoftheservices(e.g.rateperworkday,costofeachround-tripetc.), andestablishestheapplicableunitprice.Themaximumamountcannotbeexceeded; ● 5. Theuseofpercentage-basedcontractsmeasuringconsultancycostsasapercentageoftotal constructioncostsisdiscouraged. Contractsvalidoveralongerperiod(over12months)maycontainpriceadjustmentslinkedtoofficially publishedpriceindicestocoverchangesinworkrates.Theincreasemayalsobeestimatedandincorporatedas afixedrateovertheentirelifeofthecontract.Contractsforcommoditieswhosepricemayfluctuateovertime (e.g.,petroleumproducts,metalproducts,etc.)maybebasedoncommodities/mercantileexchangeprices(e.g. PlattsindexorLME)providedthisisclearlyspecifiedinthesolicitationdocument.Forsuchcontracts,itisgood practicetospecifyinthecontractthatthefinalpriceshallnotexceedaspecifiedmaximumamountandthatthe contractorshouldadjustthequantityaccordinglysothatthecontractamountisnotexceeded.TheUNOPS ContractsforWorks(ShortForm,MeasuredPrice,LumpSumandDesignandBuild16)includespecificclausesfor priceescalation.However,wherepossibleitisstronglyrecommendedtoavoidusingpriceescalation–thisisthe defaultsettingforallUNOPScontractsforworks.UNOPSMinorWorksdoesnotofferpriceescalation functionalityandshouldnotbeadjustedforthispurpose; 16 TheDesignandBuildConstructionContractandrelatedtemplatesareeffectiveuponthereleasebyIPMG. ProcurementManual,R evision7 126 6. Durationofthecontract.Startingandcompletiondates,aswellasmilestonesforsuccessfulperformance,must bepreciselydefined.TheUNOPScontractsforworksrequiredefinitionofthecommencementdateandtimefor completion.Acontractexpirydateshouldnotbespecified; 7. Contractsforworksandservicesmustspecifythenameofkeypersonnel,andtheirinputintermsofestimated man-days/weeks/months; 8. Asforanylitigiousmattersarisingoutofacontractexecution,thepartiesshallfirstattempttoresolvetheir disputeamicablythroughnegotiations.Ifthedisputecannotberesolvedamicably,themattershallberesolved inaccordancewiththecurrentUNCITRALarbitrationrules.Nochoiceoflaw-clauseshallbeincludedinthe contractdocumentsunlessspecialauthorizationisprovidedbytheGeneralCounsel.Instead,thearbitration provisionshallstatethatindecidingthedispute,thearbitraltribunalshallbeguidedbygeneralprinciplesof internationalcommerciallaw; 9. AsamandatoryconditionofdoingbusinesswithUNOPS,itisnecessarythatsuppliersaswellastheir subsidiaries,agents,intermediariesandprincipalscooperatewiththeOfficeofInternalOversightServices (OIOS)oftheUnitedNations,UNOPSInternalAuditandInvestigationsGroup(IAIG)aswellaswithother investigativebodiesauthorizedbytheUNOPSEDandwiththeUNOPSEthicsandComplianceOffice(during preliminaryreviewsinlinewithUNOPSwhistleblowerpolicy)asandwhenrequired.Suchcooperationshall include,butnotbelimitedto,thefollowing:accesstoallemployees,representatives,agentsandassigneesof thesupplier;aswellasproductionofalldocumentsrequested,includingfinancialrecords.Failuretofully cooperatewithinvestigationswillbeconsideredsufficientgroundstoallowUNOPStorepudiateandterminate thecontract,andtodebarandremovethesupplierfromtheUNOPSlistofregisteredsuppliers. 11.2.2 SpecialConditions TheinclusionofSpecialConditionsmustbeapprovedbyaUNOPSLegalAdvisor.Theyshouldbeincorporatedincertain circumstanceswherechangesand/oradditionstotheUNOPSGeneralConditionsofContractortheInstrumentof Agreementarerequired,eitherpriortoissuingthesolicitationdocuments(see6 .5.6Contractualinformation),orasa resultoftheresponsereceivedfromthebidderduringthesolicitationprocess. 11.2.3 UNOPSGeneralConditionsofContract(GCC) UNOPShasdevelopedGCCforgoods,services,goodsandservices,andworks(dependingonthenatureofthe procurement)establishingalegalframeworkthatformspartofeverycontract.TheGCCmaynotbechanged.If modificationsoradditionsarerequired,thoseshallbemadeintheformofparticularconditionsinconsultationwitha LegalAdvisor. TheGCCcontainspecificprovisionsonmines,childlabour,sexualexploitation,andthefundamentalrightsofworkers. SupplierssigningUNOPScontractsautomaticallyagreetoabidebytheseconditions.Procurementofficialsshouldbring theseclausestotheattentionofthesupplieratthetimeofsigningthecontract. TheGCCapplytoallUNOPScontractsandformpartofthecontractualagreementbetweenUNOPSandthesupplier. Theyareeitherenclosedasanannextothecontract,orsuppliersarereferredtotheUNOPSwebsitewheretheGCCare accessible.Inthecaseofconstructionworks,theGCCareincludedasafixedandnon-modifiablepartineachofthesix FIDIC-basedcontractsespeciallyadaptedforUNOPS.GCCfortheuseofgoodsandservicesarenotapplicablefor contractingofworks. UNOPSgenerallydoesnotagreetotheuseofthegeneraltermsandconditionsoftheotherparty.IfUNOPSisrequested todosoandifthisisnotalreadyspecifiedinthesignedagreementwiththeclient,aLegalAdvisormustbeconsultedfor advice. 11.2.4 Technicalspecifications,TOR,SOW,designdocumentsandschedulesfor workscontracts ThedocumentsformingpartoftheContractaslistedintheInstrumentofAgreementorGeneralConditionsofContract suchasthetechnicalspecifications (generalandparticularspecifications,testingplan,qualitymanagement requirements),designdocuments,termsofreference(TOR),statementofwork(SOW),andalltheSchedulesmustalways beattachedasanannextothecontractorrelevantschedules InthecaseofUNOPScontractsforworks,thetechnicalspecificationsareexplainedandincludedintheschedulesofthe contract.Theschedulesreflectthetechnicalspecificationsthatneedtobeincluded,dependingonthecomplexityofthe ProcurementManual,R evision7 127 contractandshouldincludeallnecessarydesigndetails,drawings,billsofquantities(BOQ),etc.InUNOPSDesignand BuildConstructionContract,thetechnicalspecificationsareestablishedastheemployer’srequirements. Ifthereistoomuchinformationtobeincludedintheschedules,appropriatedocuments,e.g.drawings, general/particular/technicalspecificationsandUNOPSinternalguidelinesandproceduresmanuals,canbeincorporated byreferencewithintheschedulesandannexedtothecontract.Intheseinstances,theschedulemustclearlyidentifythe documentsbyauthor,title,dateandrevisionnumber.Caremustbetakenthatthecontentoftheschedulesisconsistent withthegeneralandparticularconditionsofthecontract.Theschedulesalsocontaincertainformsofagreements, guaranteesandwarranties.Thenumberandcontentofthescheduleswillvarydependingoneachofthecontracttypes. Theschedulesalsoincludeguidancenotesdetailingtheinformationthatneedstobeinserted. 11.2.5 Typesofcontractualinstruments UNOPShasdevelopedstandardcontracts.Thesearecoveredinthefollowingsections,asfollows: ● Section11.3:Purchaseorder; ● Section11.4:Long-termagreement; ● Section11.5:Blanketpurchaseagreement; ● Section11.6:Workscontracts:ContractforConsultantServicesforWorks,MinorWorksContract,ShortForm ConstructionContract,MeasuredPriceConstructionContract,LumpSumConstructionContract,Designand BuildConstructionContract; ● Section11.7:Servicecontracts:ContractforProfessionalServices,Smallservicescontract; ● Section11.8:Goodscontract. 11.3 Purchaseo rder Apurchaseorder(PO)hastwousesatUNOPS: 1. Atypeofcontractissuedtoasuppliertodocumentthepurchaseofgoodsand/orsimpleservices. ● ThetemplatetobeusedisaprintoutofthePOgeneratedbyoneUNOPS.Exceptionstothisincludethe POtemplategeneratedbyUNWebBuyPlusorthetemplateforfieldpurchaseorder(forvaluesbelow USD2,500). ● Whenusedasthecontractitself,thePOmustbeaccompaniedbyrelevantannexes,includingthe GeneralConditionsofContract(orreferenceismadetotheGCContheUNOPSwebsite),Special ConditionsofContractifapplicable,acopyofthespecificationsandpackingandshippinginstructionsif applicable,etc.Note:aPOcannotbeusedasthecontractdocumenttoprocureworks(inlieuofanyof thecontractsforworksincludedinsection11.6,unlessapprovedinwritingbyIPMG). 2. AmeansofcommittingfundsinoneUNOPS,persection1 1.1.7.Thisappliestopurchasesequaloraboveto USD2,500wherethereisaseparatecontract(forgoods,servicesorworks)beingissuedthesupplier,i.e.when theoneUNOPSpurchaseorderdoesnotactasthecontractitself(asperpoint1above)andthusappliesto contractscoveredinsections1 1.6,1 1.7and1 1.8below.APOinoneUNOPSisnotrequiredfortransactions underanapprovedOperationalAdvancecontextnorwhenusingtheCorporateCreditCardastransactions underthesemechanismsarereconcileddifferentlyfromafinanceperspective.Anyotherexceptionnottouse oneUNOPSpurchaseordersmustbeapprovedbytheDirector,PG. Purchaseordersalsorefertothefollowing: ● Call-offordersagainstanLTA–see1 1.4.6; ● OrdersagainstaBPA–see1 1.5.1. 11.4 Long-terma greement( LTA) AnLTAisawrittenagreementbetweenanorganizationoftheUnitedNationssystemandasupplierthatisestablished foradefinedperiodoftimeforspecificgoodsorservicesatprescribedpricesorpricingprovisionsandwithnolegal obligationtoorderanyminimumormaximumquantity.LTAsareusedtosafeguardareliablesourceofsupplyforgoods andservicesatacompetitiveprice,inaccordancewithpre-definedtermsandconditions. SinceprocurementthroughLTAsisaveryefficientwaytocarryoutprocurement,allprocurementofficialsmustkeep abreastofexistingLTAs(i.e.asincludedontheUNOPSintranetandUNGM)andassessifanLTAcouldbeusedfortheir requirements.ProcurementofficialsshouldalsocheckUNWebBuyPlusastheitemsincludedinitselectroniccatalogue havebeenaddedfurthertotheestablishmentofanLTA. ProcurementManual,R evision7 128 UNOPShasestablishedanumberofLTAscoveringawholerangeofrequirements.AnoverviewofexistingLTAs,together withseparateinstructionsanduserguidesonhowtousethem,canbefoundontheoneUNOPSContractManagement module.ParticularcaremustbetakentocomplywiththeinstructionsforeachLTAasthebasisforestablishmentofLTAs varies. Note:LTAsarenotusedfortheprocurementofworks,owingtotheuniquenatureandcomplexityoftheinvolved requirements. 11.4.1 BenefitsandrisksofestablishingLTAs LTAscanachievesignificantbenefits,including: ● Competitiveprices:aggregatingthevolumeoverthelifeoftheLTAmayleadtolowerpricesforsometypesof goods/servicesbasedontheprincipleofeconomiesofscale.LTAscanenableUNOPStofullyleverageitsmarket positiontakingadvantageofitssize,procurementvolumeandgeographicalpresenceinordertoobtainbestvalue formoney.Forinstance,LTAsmightincludeaprovisionthatsuppliersmustpassonanypricereductionsobtained throughbulkpurchasetoUNOPS.Thesamemayapplytopre-defineddiscountschemesinthecontractoncea certainvolumehasbeenpurchasedbyUNOPS; ● Simplifiedbusinessprocessleadingtoreducedtransactioncost:anLTAestablishedbyasingleselectionprocessallows call-offordersatanytimeduringthelifeoftheLTA,thusavoidingthetimeandresourcesneededforrepetitive procurementactions,forthesamesetofgoodsorservices; ● Consistencyinqualityandreliabilityofsourceofsupply:byhavingestablishedqualitystandardsintheLTA,thetime spentoninspectionandpossibilityofrejectionofgoods/outputsarereduced; ● Standardizationofrequirements:promotesstandardizationofrequirementsacrossofficeswhichcouldcontributeto reductioninoperationandmaintenancecostsandotherefficiencies; ● Reduceddeliveryleadtime:asmanyaspectsarepre-agreedandspecifiedintheLTA,theleadtimebetweenthe call-offanddeliveryissignificantlyshortenedandthisisparticularlyrelevantduringemergencies.LTAsare particularlyusefulforgoodsthatcanbestocked,orservicessetupforimmediatemobilizationordeployment. However,whenLTAsarenotset-up,usedormanagedproperly,theymaynotnecessarilyrepresentvalueformoney, reducesupplysourcesandexposeUNOPStootherrisksasfollows: ● Dependencyonvendors:extensionsbeyondtheinitiallyestablisheddurationcouldleadtounhealthyrelationships ormonopolisticbehavior,perceptionofpreferenceorcollusionamongsuppliersresultinginuncompetitiveprices, thusdiminishingqualityofserviceandcreationofbarrierstoentryforothervendors; ● Hedging:iftherequirementisforfixedpricesovertheentirelifeoftheLTA,vendorstendtohedgepricesandpeg themathigherratestocompensateforpossiblepriceincreasesforthegoodsorservicesoverthelifeoftheLTA andwhichmaynotbeadvantageousifpricesgodownduringtheLTAperiod; ● Opportunitylosses:becauseoftheirlongtermnature,LTAscouldceasebeingthesourceofthebestvaluefor moneyorrepresenttheoptimalsolutionsuchaswhennewmarketplayersand/orbettersolutionsenterthe marketoverthelifeoftheLTA,and/orwhentherearetechnologicalimprovementsand/orfallingprices,thereby underminingthebenefitsofferedbytheLTA.Furthermore,whenLTAsareusedforlargervolumesthanoriginally estimatedwhenitwasset-upmaynotrepresentthebestvalueformoneyifthegoods/servicesleadtovolume discountsthatarenotfactoredintotheLTA. 11.4.2 TypesofLTAs TherearethreemaintypesofLTAsset-upatUNOPS: 1. SinglevendorLTA.O nevendorsupplyingthetotalrequirementsforagiventypeofgoods/services; 2. MultiplevendorLTAswithoutsecondarybidding.T woormorevendorssupplyingthesamerequirements.Among others,thereasonsforhavingmultipleLTAsinplacecanberelatedtosecuringsuppliesattimesofhighdemand throughseveralsources,geographicallocationofthevendor(landedcosts,shortertransittimeetc.),abilityto provideaftersalesserviceandsupportofthegoodsorprovisionoftheservicesatthespecifiedlocation,andthe availabilityofdifferentoptionssuchasfortheestablishmentofproductcataloguesinUNWebBuyPlus. 3. WhereverUNOPShasestablishedmultipleLTAswithdifferentsuppliersforthesameproductorservices, procurementofficialsshallmakesuretheyselecttheLTAwhichbestsuitsthespecificrequirementinthe respectiveareaofoperations.ThereasonsforselectingaspecificLTAfortheissuanceofcall-offordersshallbe 4. documentedintheprocurementfileincludingavalueformoneyassessment; MultipleVendorLTAswithsecondarybidding.Twoormorevendorssupplyingsimilaroridenticalrequirements, andthefinalplacementofeachcall-offisdeterminedthroughasecondarybidding.Ifsecondarybiddingis ProcurementManual,R evision7 129 considered,itshallonlyapplytothosecomponentsofarequirementwithpricesthatarenotfixedintheLTA (e.g.freight)orthataresubjecttoceilingprices.Otheraspects,suchassuppliercapacity,deliverytimeand mobilizationtimeatthetimeofrequest,mayalsobesubjecttosecondarybidding. Secondarybiddingmustbeconductedaspersection6 .6.7SolicitationofoffersagainstLTAs. Note:someLTAsmightincludeacombinationoftypes#2and#3above,i.e.particularitems,locationsorconditions whereorderscaneitherbeplaceddirectlytooneoftheLTAholdersorsubjecttosecondarybidding.Instructionsfor usageofthesetypesofLTAsmustbeclearlylaidout. TheabovetypesofLTAscanbefurtherclassifiedbasedontheirgeographicalcoverage: ● CountryspecificLTA:establishedforusebyaspecificbusinessunit(PC,OC,OH)toprocuregoodsorservices requiredin-countryonly,withlocalorglobalvendors.TheLTAissetupandmanagedbytherespectivebusiness unit. AnLTAthathasbeenset-upinonecountryforgoodsandservicessourcedfromwithinthatcountryshould notbeusedinanothercountry,asthemarketconditionsmayvarybetweenthetwocountriesandusageacross countriesmaynotreflectvalueformoney; ● RegionalLTA:forusebyabusinessunitinaspecificregionofUNOPSoperation(e.g.AsiaRegion,LatinAmerica andCaribbean,Africa,etc.)orbysub-regionalgroups.SuchLTAsmaybesetupandmanagedeitherbythe respectiveRegionalCentreorabusinessunitwithinthatregionorsub-region; ● GlobalLTA:forusebyallbusinessunits.SuchLTAsarenormallycreatedandmanagedcentrallybyanHQUnit (normallySSC)orunitswithglobalpresencesuchasthePeaceandSecurityCluster.Thiscategoryistypically usedforLTAsthatfeedtheelectroniccataloguesofUNWebBuyPlus. 11.4.3 EstablishmentofanewLTA ThepossibleneedforanLTAshallbeconsideredduringtheprocurementplanningstage.IfabusinessunitwithinUNOPS experiencesorforeseesanongoingneedfor standardservicesorproducts,orrequiresemergencysuppliesona recurringbasis,itmayconsiderestablishinganLTA. IPASProcurementmustbeinformedaboutallupcomingLTAsinadvance,i.e.priortoinitiatingtheprocurementprocess, and,asnecessary,willprovideguidanceonestablishingtheLTAs.AsanLTAiscreatedforalongdurationandrequires bothupfrontandlong-termresourcesandexpertisetosetupandmanageeffectively,thedecisiontocreateanLTA shouldbebasedinabriefbusinesscasetobesubmittedtoIPASProcurementforapprovalandwhichshouldoutlinethe followingelements: ● Descriptionofgoods/servicesrequired; ● TypeofLTAandgeographicalcoverage; ● Pastspenddatainthecategoryandplannedspend; ● ExpecteddurationoftheLTA; ● Priceadjustmentmethod,ifany; ● ExpectedbenefitsandrisksoftheLTA; ● Resultsofmarketresearch:numberofpotentialvendors,location,etc.; ● Procurementstrategy:solicitationmethod,typeofcompetition; ● Procurementprocesstimelines; ● Sustainableprocurementconsiderations; ● AllocatedUNOPSpersonnelfortheprocurementprocessandforcontractmanagement. AsperFRR,anLTAisawrittendocumentsignedwithacontractor,issuedfollowingacompetitiveselectionprocess.As such,allLTAsmustbeestablishedfurthertotheuseofformalmethodsofsolicitationasdescribedinchapter6 .Any exceptiontothis,i.e.theestablishmentofanLTAfurthertoanexceptiontotheuseofformalmethodsofsolicitation(see 6.8Exceptionstocompetitivetenderingorformalmethodsofsolicitation)mustbepre-clearedinadvancebytheGeneral Counsel. WhenestablishinganLTAfurthertoformalmethodsofsolicitation,thetenderdocumentmustbeclearonthefollowing points:typeofLTAandgeographicalcoverage;duration;priceadjustmentmethods(ifapplicable);andtheaward methodology,especiallywhenitisexpectedtoawardmorethanonevendor. TheestablishmentofallLTAsmustbereviewedbyHQCPC(see9 .4ScopeofreviewofCPC)andapprovedbytheECPO. InstructionsdescribingtheuseandapplicabilitymustaccompanyeveryestablishedLTA. ProcurementManual,R evision7 130 InordertoadvanceUNOPSsustainabilityobjectives,itisrecommendedwheneverpossibletoincludealternative productswiththesamefunctionalitybutincreasedsustainabilitycontent,e.g.increasedenergyefficiency,toprovideLTA userswithaselectionofmoresustainablealternatives. 11.4.4 Duration,amendmentofLTAs LTAsaretypicallyvalidforaperiodofonetothreeyears.LTAsmaybeextendedforanadditionalperiodofupto24 months,ifprovidedforinthecontractandsubjecttosatisfactorysupplierperformance(tobedocumentedinasupplier performanceevaluation,see1 3.2Vendorperformancemonitoring)andcontinuedrequirementofthegoodsandservices covered,andifthepricesofferedarewithinthecurrentmarketrange,e.g.thecostofITequipmentoftenfallsovertime anditmightnotbeinthebestinterestoftheorganizationtoextendsuchanagreement.Durationsbeyondthis maximumperiodof5years(3+2)mustbeapprovedinadvancebytheDirector,PG. LTAsmightincludeapriceadjustmentmechanism,whichmustbeconsideredintheprocurementplanningphase, specifiedintheoriginalsolicitationdocumentandincludedintheLTA.ThefollowingapprovalprocedureappliestoLTAs withannualpriceadjustment: ● Forpriceincreasesoflessthan10percent,thePAmustapprovetheincreasedocumentedbytheprocurement officialinanotetothefile; ● ● Forpriceincreasesexceeding10percent,HQCPCreviewandECPOapprovalisrequired; Inallcasesthejustificationforapprovingthepriceincreasemustbedocumentedandkeptonfile. ThefollowingsituationsdonotrequireHQCPCreviewpriortomakinganamendmenttotheLTA:adjustmentstoitems includedwithintheLTAwhentheseadjustmentsareduetocountryspecificmodifications,changesinpacksize,options, sparepartsandsuccessormodelsofthesamebrand.InthesecasesHQCPCsubmissionsarenotrequired,exceptfrom wheneitheracountryspecificmodificationorasuccessormodel’sitempriceincreasesbeyond10percent.Thefactthat thesesituationsdonotrequireHQCPCreviewpriortodoinganamendmentdoesnotexempttheunitmanagingtheLTA fromassessingwhethertheitemstobeaddedintheamendmentaretechnicallycompliantandatareasonableprice. 11.4.5 UsageofotherUNentity’sLTAs Pleaserefertosection1 4.1.1 UsingLTAsorsystemcontractsofotherUNentities(piggy-backing) 11.4.6 Call-offordersagainstaLTA Acall-offorderreferstoanorderissuedagainstanexistingLTA.Call-offordersarenotsubjecttoreviewand recommendationbyaCPC,howeverrequireapprovalbytherelevantPAasperthresholdsinTable1,section2 .5.2.Tobe notedthattheprinciplesofcumulative/aggregateamountsdonotapplytocall-offordersnortheiramendments. Whenrequestingapprovalofacall-offorder,thePAmustbeprovidedanexplanatorynoteinordertofacilitatethe decision-making.IfthepersonnelwithDOA(PA)hasapprovedthecall-offorderbutcannotsigntheoriginaldocumentas theyarenotphysicallypresent,itcanbesignedbyanyPA. InadditiontoensuringthatthePAhastherequiredauthoritytoapprovethecall-offorder,thePAmustalsobesatisfied thattheinstructionsrelatedtotheapplicabilityoftheLTAhavebeenfollowed.Inparticular: a) Iftheissuanceofthecall-offorderistheresultofasecondarybiddingexercise,thePAmustensurethatthe ceilingpricesspecifiedintheLTAhavenotbeenexceeded; b) Iftheissuanceofthecall-offorderisfurthertoamultiplevendorLTAwithoutsecondarybidding(e.g.whenthe callofforderisagainstaproductincludedinaUNWebBuyPluscatalogue),thatvalueformoneyisachieved; c) ThePAmustbesatisfiedthatanyspecificconditionsoftheLTAaremet,suchasexistenceofmaximumvaluefor call-offorders,maximumcumulativevalueperyear,etc.; d) IftheLTA,whetherestablishedbyUNOPSorbyanotherUnitedNationsentity,isbasedonanexceptionto formalmethodsofsolicitation,thePAmustverifyatthetimeofreviewingthecall-offorderthatvalidreasons existforstandardization,accelerateddelivery,etc. Call-offordersmuststatethedetailsoftherelevantLTA,suchastheLTAreferencenumberorotherspecificsthat facilitatefuturereference. 11.5 Blanketp urchasea greement( BPA) Ablanketpurchaseagreement(BPA)isawrittenagreementbetweenUNOPSandasupplier.ABPAisestablishedfora definedperiodoftimeforclearlyspecifiedgoods/suppliesorquantifiableservicesatfixedpricesorfees.Whilethereisno ProcurementManual,R evision7 131 legalobligationtoorderanyminimumormaximumquantityfromthesupplier,BPAsoftencontainadeliveryorother timeschedulethesuppliermustfollow. BPAsaretypicallyissuedatthelocalleveltosatisfystraightforwardandrecurringoperationalrequirementsofasupport nature.Typically,aBPAwouldbeissuedforsuppliessuchasstationeryorcleaningsuppliestosupportaUNOPSofficeat thefieldlevel;forthedeliveryofpotablewatertoavarietyoflocations;andcarwashservicesorothersimilar requirements. AnyBPAthatUNOPSentersintomusthaveadefinedcontractceiling,whichshallnotexceedUSD50,000.Theagreed contractceilingisfixedforthe12-monthcontractperiodandcannotberaised.IftheBPAisstillvalidandtherequirement persists,oncethecontractceilinghasbeenreachedtheremustbeanewcompetitiveprocurementexerciseevenifsuch ceilingisreachedbeforethe12-monthperiod.Onanexceptionalbasis,iftheceilingamounthasnotbeenreachedina 12-monthperiod,theBPAcontractmaybeextendedbyanadditional12months. ItisimportantthatprocurementofficialscloselymonitorordersplacedagainstaBPAandtherelatedexpenditures. ProcurementofficialsshallflagtothePAanyriskofaBPAexceedingthedefinedthresholdwellinadvanceandmaynot issueanyordersagainstaBPAwhosecontractceilinghasbeenexceeded.TheDirector,PG,athis/hersolediscretion, mayrequestreportsonexistingBPAsandthenumberandvalueoforders(releases)issuedagainstthem. FortenderingofBPAs,thedefinedthresholdsfortheuseofformalandinformalmethodsofsolicitationshallapply: owingtotheUSD50,000ceiling,anRFQwillsuffice.BPAsawardedinlinewiththisceilingarebelowthereviewthreshold ofaContractsandPropertyCommittee(CPC). 11.5.1 OrdersagainstaBPA AreleasereferstoanorderissuedagainstanexistingBPA;releasesrequireapprovalbytherelevantPA.When requestingapprovalofarelease,andinordertofacilitatethePA’sdecision-making,procurementofficialsmustprovide anexplanatorynotecontainingtheto-datenumberandtotalvalueofreleasesplacedagainsttheBPA. ReleasesmustquotethedetailsoftherelevantBPA,suchastheBPAreferencenumber,approvedcontractceilingor otherspecificsthatfacilitatefuturereference.Oncetheapprovedmaximumtotalcontractceilinghasbeenreached,no furtherreleasesmaybeissuedagainstaBPA. 11.6 W orksc ontracts In2010theGeneralAssemblyreaffirmedUNOPSroleasacentralresourcefortheUnitedNationssysteminprocurement andcontractsmanagement;civilworksandphysicalinfrastructuredevelopmentincludingrelatedcapacitydevelopment activities. WhenUNOPSisimplementingworksfororonbehalfofapartner,therolesandassociatedliabilitiesofUNOPSandits partnershallbeclearlydefinedinthelegalagreementbetweenthetwoparties(i.e.isUNOPSresponsibletodeliverthe workstooronbehalfofitspartner?IsUNOPSresponsiblefortheworksdesign?IsUNOPSresponsiblefordesignreview orassuranceforathirdparty(clientand/ordonor) design?IsUNOPSactinginanadvisorycapacityonly?). WhereUNOPSisresponsibletodeliverpartoralloftheworks,dependingontheassociatedrisks,UNOPSmaydecideto implementtheworksdirectlyortooutsourcethroughaformalprocurementprocesspartoralloftheworks implementationtocontractorsand/orconsultants.Inthiscase,UNOPSworkscontractsshallbeused(unlessagreed otherwisewiththeUNOPSpartnerintheEngagementAgreement). UNOPShasinplacesixtypesofworkscontracts17 basedontheInternationalFederationofConsultingEngineers(FIDIC) standardsuiteofcontracts: ● ConsultantServicesContractforWorks(basedontheFIDICWhiteBook); ● MinorWorksConstructionContract(basedontheFIDICGreenBook); ● ShortFormConstructionContract(basedontheFIDICGreenBook); ● MeasuredPriceConstructionContract(basedontheFIDICRedBook); ● LumpSumConstructionContract(basedontheFIDICRedBook); 17 AtthetimeofissuanceofthisProcurementManual,IPMGhasreleasedasuiteoffourcontractsforworksthatwill eventuallyreplacethecurrentMeasuredPriceContract,LumpSumContract,ShortFormContract,andConsultant ServiceContractsforWorks.ConstructionContractforDesignandBuildwillbemadeavailablein2021.Procurement practitionersshallalwaysrefertothelatestversionoftheworkscontractsaspertheOIUNOPSWorksContractsand correspondingtemplatesontheintranet. ProcurementManual,R evision7 132 ● DesignandBuildConstructionContract(basedontheFIDICYellowBook). Itisimperativetoselectthecorrectcontract,givingdueconsiderationtothenatureoftheengagementandtherisk profileoftheworks18. Elementstotakeintoaccountwhenselectingthecontractforworksincludethetechnicalcomplexityandvalueofthe works,thelevelofsophisticationandtechnicalcapacityoftheUNOPSteamresponsiblefortheprojectandthatofthe targetedcontractorsorconsultants,aswellas,theircapacitytoassessandmanagetherisksallocatedinthecontractand toimplementtheworksinaccordancewiththecontract. Selectioncriteriaforeachtypeofcontractareprovidedinthesectionbelow.Anydeviationfromtheselectioncriteria shallberaisedasanexceptionforapprovalbytheHeadofStandards,IPMG. 11.6.1 ConsultantServicesContractforWorks TheConsultantServicesContractshallbeusedforinfrastructurerelateddesignwork,constructionsupervisionservices ortheprovisionofothertechnicalservicessuchasgeotechnicalinvestigation,topographicalsurvey,specialisedstructural analysis,feasibilitystudiesandsimilaractivities. Inthecaseofdesignservices,referencetotheapplicableUNOPSdesignplanningmanualinthetenderdocumentsand thecontractisamandatoryrequirementtoensurethatConsultantscomplywithminimumapplicablestandards.Further notethatfordesignservicestheenddateinthecontractshouldwhereverpossiblebetheendoftheunderlying constructionactivitiestoensurethatanyrequiredvariationstothedesignwillbedonebytheConsultantresponsiblefor thedesign(notbyUNOPS),sothatliabilityforthedesignisnottransferredtoUNOPS.RefertoOIDesignReviewof InfrastructureWorksforfurtherguidance. 11.6.2 MinorWorksConstructionContract TheMinorWorksConstructionContractshallbeusedtoengagecontractorswithlowcapacityand/ortoundertakebasic constructionworksoneitheralumpsumormeasuredpricebasis.Thiscontractshallbeusedforworksofawardvalueof lessthanUSD250,000. TheconceptbehindthestandardMinorWorksContractistosimplyenableaformalagreementbetweencontractorand UNOPS.MostmanagementofthecontractiscarriedoutbyUNOPSonacommonsenseandprofessionaljudgmentbasis withUNOPSmanagingthecontractandsupportingthecontractorindeliveryofthecontractualobligations. Itislikelythatthecontractorisinexperiencedwithformalagreementsandthushaslesscapacitytoeithermanagethe contractfromtheirsideordelivertheexpectedlevelofqualitycontrolwithoutassistance.Thecontracthasnocapacityto handlepriceescalation.Ithasasimplevariationandcontingencycapacitythatshouldbeadequateforsimpleandminor works. Indicatorsfortheuseofamorerobustcontract(theShortFormforexample)wouldbeexperiencedcontractors, technicalorlogisticalcomponentsoftheworksthatarenotcommonlyfound,challengingsiteconditionsorother elementsliabletochangeduringtheworks. 11.6.3 ShortFormConstructionContract TheShortFormConstructionContractshallbeusedtoengagecontractorstoundertakeroutine/repetitiveconstruction workspricedoneitheralumpsumormeasuredpricebasis. ThiscontractshallbeusedforworksofawardvalueofbetweenUSD250,000andUSD1,000,000. TheContracthasdefaultthresholdsforvariablesintheschedulesthatwillrequireprojectspecificinputsbycompetent technicalUNOPSpersonnelunderdirectionoftheprojectmanager.Ithasanintegralcontingencycapacityforvariations toworksasstandardthatshouldbeused.Itcanfacilitatepriceescalationifrequiredalthoughnotrecommendedasa default. Ifalumpsumbasisisusedforthecontract,thedocumentsmustincludeadetailedscheduleofratestoenableeffective managementofanyvariationstothecontract. Thepaymentoftheworkscanbemanagedbyinstallmentsbasedoncertainmilestonespayments.Worksthatrequirea morestringentpartialtake-overprocess(i.e.ifcompletiondatesanddelaydamagesforeachpartoftheworksis 18 FortheforthcomingContracts,atablethatenablestheidentificationoftheappropriatetypeofcontractbasedona selectionprocessandassociatedrelevantcriteriaswillbemadeavailable. ProcurementManual,R evision7 133 required)thenthemorecomplexMeasuredPriceorLumpSumConstructionContractsshouldbeused.Iftheworksare tobetakenoverinSectionsparts,thetimingfortakingoverapartoftheSectionsshouldbeidentified. Indicatorsfortheuseofthemorerobustcontract(thefullMeasuredPriceorLumpSumcontracts)are:technicalor complexworkswithtechnicalandperformancerisks,ahighprobabilityofunforeseenconditionssubjecttochange,a highlycompetentcontractingenvironment,useofinternationaldesignsorcontractors. 11.6.4 MeasuredPriceConstructionContract TheMeasuredPriceConstructionContractshallbeusedtoengagecontractorstoundertakeconstructionworkspricedon are-measurementbasis,whichmeanspaymentamountisvaluedbasedonactualworkcompletedthatismeasured. TheMeasuredPriceConstructionContractshallbeusedforcomplexworkswithcompetentcontractorsandrequires experiencedUNOPSpersonneltomanagethecontractprovisions. TheMeasuredPriceConstructionContractshallbeusedforworkswithanawardvalueofoverUSD1,000,000. Thecontracthasdefaultthresholdsforvariablesintheschedulesthatwillrequireprojectspecificinputsbycompetent technicalUNOPSpersonnelunderdirectionoftheprojectmanager.Ithasanintegralcontingencycapacityforvariations toworksasstandardthatshouldbeused.Itcanfacilitatepriceescalationifrequiredalthoughnotrecommendedasa default. Thiscontractrequiresexperiencedandprofessionalmanagementwithstrictadherencetotimebasedcommitments.If usedontoosmallorsimpleworksitcanbecumbersomeinadministration;howeverwhenusedforsuitableworksitwill provideareductioninrisk,confusionandwillbemoreeffectivethanusingasimplercontract. IftheWorksaretobepricedonalumpsumbasisthenyoumustusetheUNOPSLumpSumConstructionContract. 11.6.5 LumpSumConstructionContract TheLumpSumConstructionContractshallbeusedtoengagecontractorstoundertakeconstructionworkspricedona lumpsumbasis. TheLumpSumConstructionContractshallbeusedforcomplexworkswithcompetentcontractorsandrequires experiencedUNOPSpersonneltomanagethecontractprovisions. TheLumpSumConstructionContractshallbeusedonworkswithanawardvalueoverUSD1,000,000. TheContracthasfullfunctionalityandclearlydefinesobligationsplaceduponallparties.Itisdesignedtobeusedon complexworkswithcompetentcontractorsandexperiencedUNOPSpersonnel. Thecontracthasdefaultthresholdsforvariablesintheschedulesthatwillrequireprojectspecificinputsbycompetent technicalUNOPSpersonnelunderdirectionoftheprojectmanager.ItshouldbenotedthattheLumpSumContractisnot afixedpricecontractandissubjecttovariationsinpriceshouldtheworkscopeorconditionsexpectedattimeoftender differfromthoseexperiencedduringtheexecutionoftheworks. Thecontractmustbesupportedbyadetailedscheduleofratestoensurethatvariationscanbefairlyvaluedandhavea completeBOQtoenablefullrecognitionofthescopeoftheworks. TheLumpSumContracthasanintegralcontingencycapacityforvariationstoworksasstandardthatshouldbeused.It canfacilitatepriceescalationifrequiredalthoughnotrecommendedasadefault. Whilstthepaymentprocesswillbebasedonsectionalcompletionmilestonesmakingmeasurementoftheworksmore straightforward,theprojectteamsshouldmaintainvigilancetoensurethattheworksaredeliveredtotherequired qualitystandardsandnotreducethelevelofeffortrequiredtomanagetheworks. Thiscontractrequiresexperiencedandprofessionalmanagementwithstrictadherencetotimebasedcommitments.If usedontoosmallorsimpleworksitcanbecumbersomeinadministration;howeverwhenusedforsuitableworksitwill provideareductioninrisk,confusionandwillbeandwillbemoreeffectivethanusingasimplercontract. 11.6.6 DesignandBuildConstructionContract TheDesignandBuildContractassuggestedinthetitleplacestheresponsibilityforbothDesignandBuildontothe contractor.TheDesignandBuildContractshallbeusedtoengageacontractorthatshallberesponsibleandliableto bothdesignandbuildtheworks. ProcurementManual,R evision7 134 Givenitscomplexity,priorapprovalfromtheHeadofEngagementAssurance,IPMG,isrequiredtousethiscontract modality. Priortoissuingthetenderprocess,the“EmployersRequirements”,thatisthedesignrequirementsfortheworks,shallbe reviewedandapprovedbytheIPMGDesignReviewteam.Uponapproval,aninterimDesignReviewCertificatewillbe issuedbyIPMG.Oncethedesignhasbeenpreparedbythecontractor,itshallbereviewedandapprovedbytheIPMG DesignReviewTeamandaCertificateofDesignReviewcompliancemustbeissuedbeforetheWorkscanbeconstructed.. RefertoOIDesignReviewforInfrastructureWorksforfurtherguidance. 11.6.7 Importantprovisionsinworkscontracts ● EmployerandEmployer’sRepresentative:InUNOPSworkscontracts,theEmployerisUNOPS,astypically representedbytheProcurementAuthoritywiththeappropriateDOA.Theemployer’srepresentativeisthe personorentityappointedbytheemployertosupervisetheimplementationoftheworks.Typicallythiswillbe theUNOPSprojectmanager(forthisreasonthisshouldbeanindividualwithappropriatetechnicalexpertise– e.g.acivilengineeroranarchitect),unlessthisfunctionisdelegatedbyUNOPStoaconsultantwiththe appropriatetechnicalexpertise ● RetentionandFormsofPerformanceSecurity:R etentionreferstoanamountofmoney(expressedasa percentagerateinthecontract,normally5-10%)withheldfromeachandeverypaymentmadetothecontractor thatgivestheemployer(UNOPS)leveragetomakesurethecontractorperformstheworksinaccordancewith theContract. UpontheissuanceoftheTaking-OverCertificate fortheworks,theemployer(UNOPS)willtypicallyreturnhalf oftheretentiontothecontractor.Thebalanceoftheretentionwilltypicallybereturnedtothecontractorupon finalcompletionoftheworks. AnotherformofperformancesecurityiswhenUNOPSholdsanunconditionalandirrevocableon-demandbank guarantee(orsimilarinstrument)fromacontractorinordertoensureperformanceoftheworks(see6 .5.2 Particularsandinstructionstobidders,paragraphpand1 1.1.5Performancesecuritiesfordetails).Shouldthe performanceofthecontractorbedeterminedbytheemployer(UNOPS)tobeunsatisfactory,therelevant contractualproceduresshallbeexecutedinaccordancewiththeprovisionsofthecontractinconsultationwith IPAS.UNOPSmaycashthebankguaranteeascompensationforthecontractor’sbreaches.Abankguaranteefor performance(orsimilarinstrument)shallbevalidthroughfinalcompletionoftheworksanduntilissuanceof theFinalCompletionCertificate,andwilltypicallystatethatitsvaluemayreducebyhalfupontheissuanceof theTakingOverCertificatefor thewhole worksandwillautomaticallyexpireuponissuanceoftheFinal CompletionCertificateoftheworks,orifadisputearisesundertheContract,afterthefinaldeterminationof thatdispute,whicheveroccurslater. Notethatonemayrequireeitherretentionorabankguarantee(orasimilarinstrument)asperformance security,orboth,aslongasthetotalsecurityamountiswithinthemaximumof10%requirement. Approvaltodeviatefromtheabovethresholdshallbetakenthroughdiscussionandagreementbetweenthe ● projectmanager,IPMG,andIPAS. Bankguaranteeforadvancepayments:A nadvancepaymentcanbemadetothecontractorthatwillenable themtocommencetheworksandgettothefirstinterimpaymentwithintheirfinancialmeans.However,the useofadvancepaymentsisdiscouragedwhereverpossible.Anotheroptiontoimproveacontractor’scashflow istomakemoreregularpayments.Forworkscontracts,advancepaymentsshouldnormallynotexceed10%of thetotalcontractvalue.Approvaltodeviatefromthe10%thresholdshouldbesoughtfromtheIPMGandbein consultationwiththeProcurementAuthority. Bankguaranteesarerequiredinthesepaymentstoavoidtheinvolvedrisk.Allsuchguaranteesacceptedby UNOPSshallbeunconditionalandondemand,andthenecessarytemplatesareprovidedinthecontract. UNOPSrulesstipulatethatadvancepaymentsoverUSD250,000mustbecoveredbybankguarantee,butitis alsorecommendedforsmalleramounts(see1 1.1.4Advancepaymentsfordetails). Torecovertheadvancepayment,UNOPSwillstateinthecontractapercentageratethatwillbedeductedin eachinterimpaymentuntiltheadvancepaymentamounthasbeenfullyrepaid.Itisrecommendedtorecover theadvancepaymentapproximatelyhalfwaythroughtheworks,i.e.theyshouldsettheminimumamountthat willenablecontractorstomobiliseandreachthefirstpayment. ● Priceescalation:isthepracticeofhavingamechanismtoincreaseunitpricesthroughoutthecontractlifethat shouldreflectinflation.Itismorecommonlyusedinlargecontractsinareaswithsignificantinflation.Some locationsuseitverycommonlythroughoutthegeneralconstructionindustryandintheselocationsthereare ProcurementManual,R evision7 135 welldefinedmechanismstocontrolit.Itmaybethecasethatifyoudonotincludeitinthecontractyouwillfail toattractcompetitivebids. Ifitisthestandardpracticeinyourareaofoperation,itmaybepreferableforyoutousepriceescalationto avoidcontractorstenderinginflatedbidstocoverforunknowninflationandunfamiliarcontracttermsand conditions. GiventhevolatileworkingenvironmentsthatUNOPSoperatesinandthepotentialforsignificantprice escalation(itrarelygoesdownbutsometimesdoes,suchastherecoveryfrompostdisasterscenarios)over time,itmaybeconsideredprudenttoconsiderapriceescalationclauseforconstructionperiodsofgreaterthan 18monthsduration. Ifthereisaclearindicationofasignificantfutureriseincost,thecontractorcouldbeassumedtohave considereditinsettingtherelevantcontractrates.Notethatthisiseffectivelybettingonthefuturevalueof materialsandlabourandtheprojectmanagerneedstoevaluatethepotentialcostofthisapproachcompared tohavinganestablishedescalationmechanisminplaceinthecontractalleviatingtheguesswork. UNOPSShortForm,MeasuredPriceandLumpSumConstructionContractsallhavetheabilitytocopewithprice escalation.Particularsofthepriceescalationmethodologyaretobeinsertedinthescheduleofcontractprice. ThedefaultFIDICtermsareavailable,alternativelymanycountrieshavewelldevelopedstandardmethodsfor priceescalationandifthisisthecaseitisrecommendedyouusethem. TheUNOPSMinorWorksConstructionContractdoesnotofferpriceescalationfunctionalityandshouldnotbe adjustedtoofferpriceescalation.IfyouwishtousepriceescalationyouwillhavetousetheShortForm ConstructionContract. ● Contingencyandvariations:Professionalplanningandimplementationofphysicalinfrastructureworks requiresacontingencyallowance,whichisamanageableandidentifiedbudgetfornecessary,unforeseenand unknowncomponentsofworkswithintheoverallgeneralscope. Planningandimplementinginfrastructureworksiscomplex.Itwillalwayscontainunknowns.Tonotincludea contingencyallowanceinanyworkscontractwouldgenerallybenegligentorattheleastexposeUNOPSto unnecessaryadditionalriskandcostindelaysduetotheneedtoapproveexpenditureforcontingencyrelated works. Acontingencysumofbetween6%and12%shouldbeincludedintherequestforaward(forexceptionsonthese percentagespleaserefertosection1 0.1).Thecontingencyisobligatedwiththeworksitselfasanintegral componentoftheprocurementprocess.Thelevelofcontingencyrequiredshouldbebasedonthe understandingofpotentialunknownssuchasgroundandclimaticconditions,contractormaturityandotherrisk factors.Theprojectmanagermustbalancetheserisks(andthereforethecontingencyvalue)againstthebudget fortheworksasitdoeslockinfunds.Conversely,theimpactontimelineoffurthersubmissionsdueto insufficientcontingencyisaconsideration. Thecontingencyvalueisnottobespecifiedinthecontract(onlythemechanismtomanagevariations)butis reflectedintheawardamount.Theprojectmanager(employer’srepresentative)mayusethiscontingencywith noadditionalprocurementprocesstomanagevariationsexceptwhenthechangesrelatetoitemsnotcovered byratesintheBOQorscheduleofrates,inwhichcasethevariationwouldbesubjecttoacontractamendment. Forfurtherdetailspleaserefertosection1 3.6.2Changemanagementforworks. ● TakingOverCertificateisissuedwhenthespecifiedcertifierconsidersthatthewholeoftheworks(orSection) oftheworkshasbeencompletedandreadyforbeneficialuse. Takingoverisoftenreferredtoassubstantialcompletion;itisnotalwaysthecasethattheworksare100 percentfinished,minorelementsoftheworkscanbefinishedwithinthedefectnotificationperiodbutonlywith theapprovaloftheemployer’srepresentative.AtthepointUNOPSisissuingtheTakingOverCertificate,UNOPS effectivelytakespossessionoftheworksandresponsibilityforthecareoftheworksshallpasstoUNOPS.The projectmanagershouldensurethatimmediatehandovertothebeneficiarytakesplaceatthistime. ThisoccasionallycreatescomplicationsforUNOPSifthebeneficiarydoesnotwanttotakeownershipofthe asset.CareshouldbetakenthatifUNOPSistoholdtheworkintheirpossessionforanyperiodoftimesufficient budgetandplanninghasbeencarriedouttocoverforsecurityandinsuranceoftheworksfortheperiodin question. NormallyattakingoverUNOPSreturnstothecontractorhalfoftheretentionandthebankguarantee,whilstthe otherhalfisreturnedatfinalcompletion.Thiswillbeinlinewiththeactualvaluesspecifiedinthecontract. UNOPSbestpracticeistoplanthetakingoverprocesssuchthatUNOPSimmediatelypassesontheworkstothe enduser/client.ThiswillalleviateUNOPSfromriskinhavingpossessionoftheworksforanyperiod. ProcurementManual,R evision7 136 Planthisprocesswellinadvancewiththeclientandusersuchthattheyarepreparedtotakeoveronthesame dayasweissuetheTakingOverCertificatetothecontractor. ● Defectsnotificationperiod(DNP)istheperiodbetweentakingoverandthefinalcompletionoftheworks,and thecontractitself.TheDNPistoenabletimeforanydefectstobecomeknownandmadegood.Ideally,thistime periodissufficientfortheworkstopassthroughoneseasonalcycleorafullcycleofuse. ThroughouttheDNP,UNOPSmustcarryoutregularinspection,highlightinganydefectandseeingthatthe contractormakesgoodattheirowncost.TheDNPcanbeextendedifandtotheextentthattheWorks,Section, PartoftheWorksoramajoritemofPlant(asthecasemaybe)cannotbeusedforitsintendedpurpose(s)by reasonofadefectordamage,orduetofailurebytheContractortocomplywithanyotherobligationofthe Contract ThiswouldinmostcasesaffecttheUNOPS/clientagreementandwouldneedtobetakenintoconsideration priortoextendingthedefectperiod.Itisnotencouragedtoextendthedefectperiodofanyitemunlessitisa verymajorissuewithalikelihoodofthedefectrepeating. ADNPfor12monthsisamandatoryrequirementforworkscontracts.AdifferentDNPperiodcanbe appropriatedependingonthecircumstancesandnatureoftheworks(forexample,whentheworksareshort termtemporarycampsorminorworkssuchasboundaryfencingtoacompound),butinsuchcases,prior writtenapprovaloftheHeadofEngagementAssuranceisrequired. NotehoweverthatthisissueshouldbediscussedfirstatengagementlevelwhenUNOPSisenteringintoa project/fundingagreementwithitsclient.Ideally,theproject/fundingagreementshouldremainopentocover UNOPScostsinmonitoringtheDNP.Ifnotpossibleasolutionshouldbefoundtocoversuchcosts.Reducingthe DNPshouldbeavoidedandshouldonlybedecidedwiththeapprovaloftheHeadofEngagementAssurance. ● FinalCompletionCertificate istheendofthecontractperiodthoughthecontractor’sobligationor responsibilitytoUNOPSandtheworksshallcontinueonforanyunfulfilledobligationsandlatentdefects after theFinalCompletionCertificateisissued.AtthispointofissuanceoftheFinalCompletionCertificate, thefinal responsibilityforcareoftheworks,sectionsorpartsisfinallyhandedovertotheenduserorclientwiththe requireddocumentationbeforetheclosurestageoftheprojectcommences.ItshouldbenotedthattheClient wouldhavealsostarteduseofthefacility/infrastructurefromthehandoverafterthetakingoverandis responsiblefortheuseandoperationandmaintenance. AtissuingthefinalcompletioncertificateUNOPSreturnsthebankguaranteeforperformanceandmakesthe finalpaymenttothecontractorandreturnthefinalbalanceoftheretentionifapplicable.Thisis,ofcourse, subjecttoanyperformanceissues,expenditureincurredinrectificationofdefectsonbehalfofthecontractor, submissionofwrittendischarge,activecontractual disputes,etc..Alloftheseitemsmustbeagreedin accordancewiththecontractconditions. ● HealthandSafety:Ininfrastructureprojectsandincontractadministration,ensuringhealthandsafetyofall theworkersonsiteaswellasthesafetyofthecommunitymemberswhohaveaccesstothesiteisimportant. PleaserefertoguidanceissuedbyIPMGregardingthemanagingofHSSEbreacheswhileadministeringworks contracts. 11.7 Servicec ontracts 11.7.1 Contractforprofessionalservices Thecontractforprofessionalservicesisusedtocontractentitiestoperformservices,generallyvaluedaboveUSD50,000. ThecontractmustbeaccompaniedbyacopyoftheUNOPSGCCforservicesasanannex,aswellasanyotherrelevant annexes(e.g.TOR,SpecialConditionsofContract,ifapplicable,etc.). Thiscontract(aswellasthecontractforsmallservices,below)includestwopaymentoptions:fixedpriced(whichisthe standardoption)orcostreimbursement.Thelattershouldbeusedincaseswherecertaincostcategoriesinthecontract arenotcertainattheoutsetandforwhichthecontractincludesanottoexceedamount (e.g.perdiemsincertain consultancycontracts).Howeverundernocircumstanceshouldtheseservicescontractsbeusedtopurchaseregularly neededgoodsorservicesatprescribedpriceswithnolegalobligationtoorderanyminimumormaximumquantity,for whicheitheraLTA(section1 1.4) orBPA(section1 1.5)shouldbeestablished.BusinessunitsshouldconsultwithIPAS Procurementincaseofdoubtsofwhichcontracttypetouse. ProcurementManual,R evision7 137 11.7.2 Contractforsmallservices ThecontractforsmallservicesisusedtocontractentitiestoperformsimpleservicesvaluedbelowUSD50,000.The contractmustbeaccompaniedbyacopyoftheUNOPSGCCforservicesasanannex,aswellasanyotherrelevant annexes(e.g.TOR,SpecialConditionsofContract,ifapplicable,etc.). Alternatively,forsmallorsimpleservices,aoneUNOPSPOmaybeissuedinlieuofacontractforsmallservices,furtherto theprovisionsinsection1 1.3. 11.8 Goodsc ontracts Thecontractforgoodsshouldbeusedforthesupplyofgoodsandrelatedservices,ofanyvalue,ininstanceswhereitis moreconvenienttoissuethecontractasaseparatedocumentandnotbasedontheformatgeneratedbytheoneUNOPS purchaseorder,furthertotheprovisionsinsection1 1.3. 11.9 P rocuremento fa ssets Whenprocuringproperty,plantandequipment(PPEorsimplyassets)suchasITequipmentorvehicles,itmustbe indicatedintheoneUNOPSPO.WhencreatingaoneUNOPSPOforPPEthereareadditionalstepsthatmustbefollowed. TheexactinstructionsareprovidedontheoneUNOPSsupportsite. Furthermore,theprocurementofficialmustensurethatthecorrectassetcategoryisindicatedintheoneUNOPSPO.In linewiththeUNOPSFRRs,thecorrectidentificationofassetsatprocurementandreceiptstagewillguaranteethat organizationalassetsareeffectivelytrackedandreportedinthefinancialstatements.Forthecorrectassetcategories, buyersmustrefertotheOIFixedandIntangibleAssetManagement. Chapterr esources UNOPSpolicies OIFixedandIntangibleAssetManagement OIUNOPSWorksContracts OIDocumentRetention PQMS:ManageProcessStage:ContractFinalizationandIssuance PQMS:ManagePrepaymentsApprovalProcess PQMS:ManageTradeFinanceProducts PQMS:ManagePettyCashIssuance PQMS:ManageOperationalAdvanceIssuance PQMS:ManagingCorporateCreditCard PQMS:ManagetheAdvanceFinancingIssuanceandRecovery Guidelines BPAGuidelines POterminologyforgoods oneUNOPSPurchaseOrderGuide oneUNOPSContractManagementGuide Guidelines:HSSEbreaches:MinorWorksContract Guidelines:HSSEbreaches:ShortFormContract Guidelines:HSSEbreaches:MeasuredPriceandLumpSumContract UNOPSGCCforgoods UNOPSGCCforservices UNOPSGCCforgoodsandservices Letterofintent Contractforprofessionalservices Templates Contractforsmallservices ProcurementtemplateLTA LTAinstructions LTABusinessCase BlanketPurchaseAgreement BPA-supplierperformanceevaluation Fieldpurchaseorder MinorWorksContract ShortFormConstructionContract ProcurementManual,R evision7 138 MeasuredPriceConstructionContract LumpSumConstructionContract ContractforConsultantServicesforWorks Contractforgoods Workscontractsandselectioncriteria[OnlytakeeffectuponreleasebyIPMG] Otheruseful resources Intranetsite:LTAintranet Intranetsite:IPMGtemplatelibrary Intranetsite:ContractManagementmodule ProcurementManual,R evision7 139 12 Logistics Logisticsistheprocessofplanning,implementingandcontrollingtheefficient,cost-effectiveflowandstorageofgoods andrelatedinformationfrompointoforigintopointofconsumptionforthepurposeofconformingtocustomer requirements.Inthischapter,thefocusisontheaspectsoflogisticsthataremostrelevanttotheprocurementprocess. 12.1 Overview 12.1.1 Logisticsplanningprocess Effectivelogisticsplanningconsidersactivitiesthroughoutthevariousstepsoftheprocurementprocess.Itisoneofthe keyfactorsinensuringefficiencyoftheprocurementprocessandminimizingrisksofincreasedcostsanddelays.Proper andtimelylogisticsplanningisinstrumentalinminimisingtheassociatedenvironmentaldamage. Logisticsplanningbeginsattheneedsassessmentphaseoftheprocurementprocessbyconsideringthedesiredresultof therequisitionerandtheenduserandidentifyingtheactionsneededtoensuresuccessfulcompletionoftheactivity.The keyrequirementsareclosecollaborationandeffectivecommunicationbetweentherequestingbusinessunitandthe procurementofficial. Thefollowingstepsinthelogisticsplanningprocessshouldbeconsideredatthevariousstagesoftheprocurement process: 1. Understandtheoperationalcontextoftherequiredproductand,toeveryextentpossible,assistindeveloping specificationsforshipping,deliveryetc.suitabletolocalconditions; 2. Determineurgencyoftherequirement.Urgencymaydeterminelocationofthepurchaseandthemodeof transport; 3. Determinethetypeofsourcing,modeoftransport,anypossibletransportrequirements(e.g.uninterruptedcold 4. chain),theavailableleadtimeandthefinancialresourcesfortheprocurementactivity; Theuseofdifferentmodesoftransportaswellasdifferentlogisticscorridorsincursdifferentcostsbutalsohas aneffectonleadtimeandtheenvironmentalimpactsofthetransport.Aseaand/oroverlandroutemaybeless expensivebutmightleadtodifficultiesanddelayssuchasclearingthegoodswhiletransitingthroughdifferent portsandcountriesenroutetothefinaldestination.Analternativeair-routemayposemoreadverse environmentalimpactsandbemorecostly,butitmaysignificantlyreducetransporttime.Thetotalsupplychain leadtimeandcostmustbetakenintoconsiderationwhendetermininghowandwheretopurchasetherequired productinordertomeettheenduser’sneedsinatimelyandcost-efficientmanner; 5. Considerthesustainabilityimpactofdifferentlogisticsmodalities.Procurementplanningprovidesopportunities forconsideringfreightminimizationorfreightavoidancestrategies:distanceavoidance,speedavoidance, productweightreduction,productvolumereduction,packagingweightandvolumereduction. Opportunitiesformultimodaltransportandmodalshiftshouldalsobeconsideredatthisearlystage,together withcollaborationwithotherUNagenciestomaximizetransportefficiency; 6. Determinemarketsthatarebestpositionedtorespondtotheenduser’sdeliveryrequirementsbyevaluating theoffers,inadditiontoconformitywiththetechnicalcriteria,onthebasisoftotaldeliveredcostsandlead times.Thereisusuallyatrade-offbetweentransportcostsanddeliverytime.Therelativeimportanceofthese factorswilldeterminewherethegoodsshouldbepurchasedandthemodeoftransportation.Geographic distancedoesnotnecessarilydeterminecostanddeliverytime. Acceptingamoreexpensiveofferinordertomeettherequesteddeliveryleadtimemustbecarefullyassessed anddiscussedwiththerequisitionerandenduserinordertomaximizeeffectiveuseoffunds.Whenthedelivery leadtimeistheprimaryfactorinawardingacontract,itshallbeclearlystatedinthesolicitationdocument. Wherethedeliveryleadtimeisstatedasamandatoryrequirement,anyoffernotincompliancewiththe requireddeliveryscheduleshouldberejected. Somesuppliersmayspeculatewiththerequireddeliverytimeandofferadeliverytimewithinthestated requirementsknowingthattheywillnotbeabletoperform.UNOPSmaymakeaprovisionforsuchinstances with‘liquidateddamages’asstatedifsoaddedasaSpecialConditionofContract; 7. Verifycompletenessofthedeliveryandtransportrequirementsandavailablebudget.Thecostoftransportation maybecomeasignificantcomponentinthecostofgoodsprocuredanddeliveredtothedesignateddestination. Inlogisticsplanning,theseeminglycheapestalternativemaynotalwaysbetheoptionthatoffersthelowest ProcurementManual,R evision7 141 overallcost.Alow-cost,butpoordeliverystrategymayresultindelays,damagedorstolengoods,excessiveport charges,etc.; 8. Determinethemostcost-effectivemeansofcontractingtransport,i.e.shouldtheselectedsupplierofthegoods arrangethetransportofthepurchasegoods,orshouldUNOPScontracttransportindependently.Inrarecases, UNOPScanalsoarrangetransportationusingitsownresources(e.g.transportationofgoodsinprojectvehicles byprojectpersonnel); 9. Solicitforfreightservices,ifthetransportwillbecontractedtoanindependentfreightforwarder.Confirmthe existenceandcompetitivenessofexistingLTAsforfreightservices.Forlargeconsignments,conventional shipments,orbulkshipmentswheremorefavourableratescanpossiblybeobtained,spottendersare advisable; 10. InsuretheconsignmentinaccordancewithUNOPSinstructions(see1 2.4Insurance); 11. Ensurethecompletenessandaccuracyofshippingdocumentsreceivedfromthesupplierandthefreight forwarderandthattheconsigneehasreceiveditssetofdocuments(see1 2.3.4Shippingdocuments).Includein yourprocurementplanninganyspecialimportorexportrestrictionsand/orregulations(e.g.pre-shipment inspection,specialdangerousgoodspacking); 12. Ensurethatnecessaryarrangementsareinplacetoclearthecargoonarrival.Dependingupontheprocedures inthecountryofdestination,theconsigneecouldberesponsibleforcustomclearanceofthegoods;however, customsclearanceispartoftheprocurementprocess,andshouldbeincludedintheprocurementplanning. Arrangeforacceptanceofgoodsonarrivalbythereceivingunitandensurethatclaimsareinitiatedwithinthe timeframestipulatedinthecargoinsuranceinordertosecuretheinterestsofUNOPSinthecaseofamissing ordamagedcargo; 13. Obtainacknowledgementfromconsigneethattheshipmenthasbeenreceivedingoodorder; 14. Determineandcomparetheactualtotalleadtime,includinglogisticsactivitieswiththeleadtimeestimatedat theoutsetoftheprocurementprocessanddocumentthelessonslearned. Throughoutthisprocess,therequisitionerand/orendusershouldbekeptinformedofexpectedandactualdelivery datesinorderforthemtoconsidertheupdatedinformationintheirlocalplanning. 12.1.2 Logisticsrequirementsforgoods Thefollowinglogisticalaspectsmustbeconsideredinordertoavoidunnecessaryandcostlyurgentpurchasesaswellas delaysinthedeliveryofgoods: ● Packingandshipping; ● Labellingandshippingmarks; ● Modesoftransportation; ● Routesandfrequencyofmeansoftransport; ● Freightforwarders; ● Incoterms; ● ● Cargoinsurance; Shippingdocuments; ● Receiptofconsignment; ● Demurrage/storage/parkingchargesdays; ● Off-loadingatdestination; ● Specialimport/exportrestrictionsforthecountriesoforiginanddestination. 12.2 Packinga ndl abelling 12.2.1 Packing Requiredpackagingisdeterminedbythenatureofthegoods,themodeofshipment,theclimaticconditionsduring transitandatthedestinationandlocallegislation.Thedurability,sizeandweightofthepackagesmustalsobe considered.Itisareasonableassumptionthatshipmentswillbehandledroughlyandloadedandoffloadednumerous timesbeforereachingthefinaldestination.Assuch,itmustbeensuredthattheinvolvedequipment,warehousefacilities, operatorsandlabourersallhavethecapacitytohandlethegoodsinthechosenpackaging,e.g.notallportfacilitiescan handle20ft.containers,whileaxleweightroadrestrictionsandmaximumvesseldraughtforshallowportsmustbe studiedforcertainshipments.Theclimaticconditionsattheenddestinationandintransitshouldalsobeconsideredto makesurethatpackagingwouldwithstandheat,cold,rain,humidity,mould,dust,saltwaterspray,etc.Further,monitors, coldchainequipmentandairfreightmustbeusedforthosegoodsthatrequireaconstanttemperature. ProcurementManual,R evision7 142 Unlessthegoodsareshippedin20ft/40ftcontainers(seeTable9),UNOPSmustalwaysspecifythattheybeshipped belowdeckinordertoavoiddamageduringtransport(e.g.riskofrust,humidity,etc.).Containerizationofcargomightbe consideredforextraprotection,thoughthismayincreasecosts.Ifcontainersareused,UNOPSshouldtrytoshiponlyfull containers,astheshippingrateistypicallyperboxratherthanbycontentweight/volume(unlesstotalallowablepayload isexceeded).TheuseofLCL(lessthanfullcontainerload)containersthatconsolidateconsignmentsfromdifferentclients exposesUNOPStotherisksoftheft,pilferageanddelaysifanyoftheconsignmentsexperiencecustomsclearance problemsatanytransitpoint.Further,smallconsignmentsriskdelayswhilewaitingtomakeupafullcontainerload. UNOPSpackingandshippinginstructionsaredocumentsspecifyinghowgoodsaretobepackedandshipped,andwhom tonotifyuponshipment.Theylistalldocumentsrequiredforcustomsclearanceandforpaymentpurposes.Packingand shippinginstructionsmustbeattachedasanannextoallPOs,andincludethepackingandshippinginstructionsspecific totheIncotermused(see1 2.3.3Incoterms). Packingandshippinginstructionscancontainrequirementsonmoresustainablepackagingsolutions,suchas: ● Percentagesofrecyclablepackagingcontent,withplasticpartsheavierthan25gidentifiedaccordingto ISO11469bymaterialtype; ● Percentagesofrecycledpackagingcontent; ● Take-backorreusablepackagingoptions; ● PackagingnotcontainingPVC; ● Heavymetalsnotintentionallyaddedtoanypackagingorpackagingcomponent. Table9|Containers:size,volume,payloadandtypes Dimensions 20ft 40ft. Innerlength(approx.) 5.90m 12.02m Innerwidth(approx.) 2.33m 2.33m Innerheight(approx.) 2.35m 2.35m Payload(approx.) 19.5Metrictons 19.5Metrictons Cubicmetres(approx.) 33m3 67m3 Drycargotype(DC) Mostcommontypeofcontainer Opentoptype(OT) Nohardtop Flatracktype(FR) Notopandnosides,onlyendwalls Refrigeratedtype Forthetransportofperishableitems Super/HighCubetype (HC) Higherthanstandarddrycargocontainers 12.2.2 Labellingandshippingmarks Tofacilitatetheidentificationofgoodsandhandlingwhilstintransit,suppliersmustbeinstructedtoprovideshipping marksonallpackages.Themarksshouldinclude: ● Consigneename; ● Destination; ● Portofunloading; ● Projectidentification; ● UNOPSPOnumber; ● Casenumber; ● Anyspecialhandlinginstructions(e.g.fragile,thisendup,etc.). Listingcontentsofthepackagesshouldbediscouragedtominimizetheftandpilferage. ProcurementManual,R evision7 143 12.3 S hippinga ndt ransportation 12.3.1 Transportmodes Fourbasicmodesoffreighttransportationareused,eitherindividuallyorincombination:sea,rail,road,andair.UNOPS mustconsidereconomicfactors,efficiencyandenvironmentalimpactswhenchoosingthemodeoftransport.Seafreight isusuallythecheapestmodeoftransportation.Incertaincases,airtransportcanbetwentytimesasexpensiveassea freight.Thebalanceofoperationalparameterssuchastimeandfinancialresourcesshoulddeterminethemodeof transportation. Procurementofficialsshouldprioritizetransportpreferencesinaccordancewiththefollowingcriteria: ● Thecheapestmeansoftransportthatmeetsdeliveryrequirements; ● Schedulingthroughthefewestnumberoftranshipmentpoints; ● Shippingviapreferredtranshipmentpointsandcustoms; ● Usingdedicatedfreightforwarders,preferablyunderUNOPSorUNLTA,whereverpossible; ● Usingfreightforwarderswithprovenrecordsofgoodperformanceinmanagingtheirsocialandenvironmental impacts; ● Avoidingshippingbyairunlessnecessary,e.g.inemergencysituationsorwhencoldchainisneeded,orifair freightislessthan25percentgoods’cost; ● Sustainabilityrequirements:asageneralrule,themostcarbonintensivemodeoftransportisair,followedby road,andthenmaritimeandrail; ● Shippingbylandorseaifdangerousgoodsareinvolved. Finally,procurementofficialsshouldmakeaprioritizedlistofalltechnicallyfeasiblesolutions.Ifaprioritysolutionfalls withinthepre-definedbudgetaryframework,theplanshouldbeexecuted.Ifthebestsolutionsfalloutsidethe frameworkorifnosolutionisfeasible,procurementofficialsshouldpresenttheexistingoptionstotherequesting businessunitandrequestadecision. 12.3.2 Freightforwarders UNOPSorthesuppliercontractsforwardingagentsalsoreferredtoasfreightforwarders,agentsorfreightbrokers,to carryouttheformalitiesandoperationsofforwardingconsignments.Theforwardingagentcanalsobeemployedby UNOPStoreceivegoodsincaseswhereUNOPSpersonnelmaynotbephysicallypresenttoengageintheprompt customsclearanceandcollectionofgoodsvulnerabletolossorpilferage.Theuseofanappropriatefreightforwarder reducestheriskoftheprocurementoperation,duetotheforwarder’sexperienceandspecializedknowledge.UNOPS mustensurethattherespectiveforwardingagenthasallnecessarydocumentsforthereleaseofgoodsintransit(see 12.3.4Shippingdocuments). UNOPSandotherUNorganizationshaveLTAsinplaceforfreightforwardingservices.Procurementofficialsshallusethe UNOPSlistofLTAsontheintranetoronUNGM. 12.3.3 Incoterms IncotermsrulesareuniversallyacceptedInternationalCommerceTermspublishedbytheInternationalChamberof Commerce(ICC).Theyareasetof3-lettertermsthatdefinetheobligations,costsandrisksofbuyersandsellersforthe deliveryofgoodsundersalescontracts.Incotermsthereforedonotregulatethetransferofpropertyorothercontractual matters. Incoterms2020shallgovernUNOPScontractsforgoodsasincludedintheGeneralConditionsofContract.Referenceto thespecificIncotermsruleapplicabletoagivenprocurementactivityshallbeclearlyindicatedinthesolicitation documentandsubsequentcontract.TheIncotermsrulemustalwaysrefertoanamedplace(city,country,etc.)e.g.‘CPT Dushanbe,Tajikistan’.Forfurtherinformation,consulttheICCwebsiteatw ww.iccwbo.org. ThereareelevenIncotermsrules2020:ExWorks(EXW),FreeCarrier(FCA),FreeAlongsideShip(FAS),FreeonBoard(FOB), CostandFreight(CFR),CostInsuranceandFreight(CIF),CarriageandInsurancePaidto(CIP),CarriagePaidto(CPT), Delivered atPlaceUnloaded(DPU),DeliveredatPlace(DAP),DeliveryDutyPaid(DDP). Incotermsrules2020canbeclassifiedasfollows: ● Basedonthetransportmethodtobeused: ○ Foranymodeormodesoftransport:EXW,FCA,CPT,CIP,DPU,DAP,DDP. ProcurementManual,R evision7 144 ○ Forseaandinlandwaterwaytransport:FAS,FOB,CFR,CIF.Note:ingeneraltheseIncotermsrules shouldonlybeusedforbulkcargo(e.g.oil,coal,etc.)andnon-containerizedgoods,wheretheseller canloadthegoodsdirectlyintothevessel,andarehencebarelyusedatUNOPS. ● Basedonwhohasresponsibilitytocontractcarriage: ○ Neithersellernorbuyerhastheobligationtoarrangeforcarriage:EXW. ○ Buyercontractsforcarriage:FAS,FOB,FCA. ○ Sellercontractsforcarriage:CPT,CIF,CFR,CIP,DPU,DAP,DDP. BelowisalistofthemostcommonlyIncoterms2020usedbyUNOPS,andinwhichsituationstheyshouldbeused: ● Forinternationaltransportationwherethesupplierofthegoodsdoesnotarrangetransportation,itis recommendedtousethetermFCA.AsUNOPShasLTAswithfreightforwarders,FCApricescanberequested frombiddersinthesolicitationdocumentswhenrelevant(seesection6 .5.3.3).UNOPScanthereaftercontract freightforwardingservicesthroughitsLTAholdersfortheseshipmentsifprovencosteffectiveandpractical.FCA shouldbepreferredtoEXWasthisresolvestheproblemofloadinginsidetheseller’spremisesandexport clearanceforthebuyer.Consideringthattheriskpassestothebuyer(UNOPS)beforetheinternational transport,itishighlyrecommendedthatthebusinessunitscontractinsurancethroughtheUNOPSmarinecargo insuranceLTA. ● Forinternationalprocurementwherethesupplierarrangestransportation,itisgenerallyrecommendedtouse thetermCPTandtocontractinsurancethroughthemarinecargoinsuranceLTA.CPTispreferredtoCIP (CarriageandInsurancePaid)asUNOPS’sowninsuranceisgenerallymorecomprehensivethattheoneoffered bysuppliers.WhenusingCPT,businessunitsshouldnotethatUNOPSisresponsibleforthecustomsclearance processintheimportcountrysoarrangementmustbeputinplacewithacustomsclearanceagentorfreight ● forwardertofacilitatethisprocess. Foralreadyimportedproductsorproductsproducedinthecountryofdestination,itisrecommendedtousethe termDAPDeliveredatPlace(namedplaceofdestination).Inaddition,thetermmayalsobeusedfor internationalprocurementwhereUNOPSprefersthesuppliertobearallrisksandcostsassociatedwiththe transportofgoodstothecountryofdestination(includingthecustomsclearanceprocess),orwheretheUNOPS globalcargoinsurancedoesnotprovidefullcoverage.Incaseofdoubtastowhetherornotall-risksinsurance coverageappliestoagivencountry,itisrecommendedtochecktheintranetorcontactmarineinsurancefocal pointattheSharedServiceCentre.ProcurementpractitionersshouldalsohaveinmindthatunderDAP,itisthe buyer’sobligationtounloadthegoodsatthepointofdestination. ● TheuseoftheDDPshallonlybeusedifconsultedinadvancebyaLegalAdvisorundertheconditionsdescribed insection6 .5.3.3Financialcriteria. ForfurtherguidanceonIncotermsrules,procurementpractitionersareencouragedtotakethecourseon“Logisticsand Incoterms”availableontheLearningZone. 12.3.4 Shippingdocuments Completeandcorrectshippingdocumentsarecriticalfortimelydelivery.Thesupplierneedstheshippingdocumentsto movetheorderfromitspremisesandtoreceivepaymentfromthebuyer.Thefreightforwarderrequirestheshipping documentstocontractcarriage,theconsigneerequirestheshippingdocumentstoclaimthegoodsonarrival,andthe consigneeornotifypartyrequirestheshippingdocumentstohandlecustomsclearance.Eachstageofthetransportation generatesdocumentsthatmayberequiredoncetheequipmentisinthecountry,e.g.toregisteravehicleorradio equipment. Thecontentoftheshippingdocumentsdependsonthetypeofgoodsbeingshipped,themeansoftransportation,the partyresponsibleforshippingthegoods(freightforwarder,supplier,etc.),andanyspecialrequirementsofthereceiving country.PleaserefertotheUNOPSpackingandshippinginstructionsforfurtherguidance. Whiletherequiredshippingdocumentsvaryfromcasetocase,everyshipmentshouldhavedocumentedevidenceof contentsoftheshipment,weightandvolumeofcontents,originofgoods(ifrequired),priceofthegoods,andevidenceof transportofthegoods(see1 2.2.1Packing). Frequentlyusedshippingdocuments: ● TheBillofLading(B/L)(forseashipment),orthewaybill(forothermodesoftransport)isthecontractofcarriage betweentheshipperandthecarrier,indicatinghowgoodsarebeingshippedandwhentheywillarrive.TheB/L isevidencethatthecarrierhasreceivedthegoodsforshipment,andisevidencethatthegoodswereshippedas stated.Italsopossessestheuniquecharacteristicofdocumentingownershiptothespecifiedgoods(a ProcurementManual,R evision7 145 documentoftitle).Asstandardpractice,therearethreeoriginalB/L;oneisusedbytheconsigneetoclearthe goods.ItisimportantthatUNOPSretainstheremainingtwooriginalcopies; ● Commercialandproformainvoicesdescribethegoodsandindicatetheirvalue; ● Packinglistsaredescriptionsofcontent,totalnumberofpackingunits,markings,weightandvolumeofeach; ● Certificatesoforiginindicatethecountryoforiginormanufactureofthegoodsandarealwaysissuedbyalocal chamberofcommerce.Acertificateoforiginisusuallyrequiredforimportationandisalsousedforstatistical purposes; ● Giftcertificatereplacesthecommercialinvoiceandthecertificateoforigininthecaseofgoodsbeingshipped fromaUNOPSwarehouseorin-kinddonations.Acommercialinvoice,proformainvoiceorgiftcertificateproves thevalueofthegoods. Additionaldocumentsrequiredwhenusingafreightforwarder: ● Forwarder’scertificateofreceiptisaproofthatthesupplierhashandedovergoodstothefreightforwarder; ● Afreightinvoicefromacarrierindicatesshippingdetailsandcharges; ● Anumberofcertificatesattestingqualitymayberequired.Thesecertificatesareusuallyprovidedbythe supplier; ● Thesupplierorthefreightforwarder(dependingonwhoisorganizingthetransport)isresponsiblefor consolidatingalltherequiredshippingdocumentsandshallbeinstructedtocourieroneoriginalsetof documentstotheconsigneeandtheremainingtwosetstotheprocuringunitwithinUNOPS.Procurement officialsmustcheckthatallinformationiscorrectandidenticalinalldocuments.Further,UNOPSmustensure thatthedocumentshavebeenreceivedbytheconsignee. Thefollowingarefrequentlyusedtermsinshippingdocuments: ● Consignee:Thereceiverofthegoods,usually,butnotnecessarily,aUnitedNationsoffice.Theconsigneemay be,butisnotnecessarily,identicaltothedeliveryaddress.Theconsigneeshallalwaysreceiveacopyofthe shippingdocuments; ● Theconsigneemaytakecareofcustomsclearanceandothergovernmentformalitiesupontherequestof procurementofficialsinquestion,howeverthismayalsobehandledbyanotifyparty.Consigneedetails,suchas address,country,name,phone/fax,email,andcontactpersonshouldbeincludedinthePOandinthelabelling ofthepackages; ● Notifyparty:Maybeengagedbyprocurementofficials(ortheconsignee)inordertoarrangecustomsclearance ofgoodsandothergovernmentformalities.Insuchcase,shippingdocumentsarealsotobeforwardedtothe notifyparty; ● Deliveryaddress/finaldestination:Theaddressoftheenduserwherethegoodsaretobephysicallydelivered. 12.4 I nsurance Duringtransportationandstorage,allcargoisvulnerabletoarangeofrisks,suchasdamage,pilferageandtheft, breakage,non-receiptofpartoforanentireconsignment.Cargoinsuranceprovidesprotectionagainstpotentialfinancial lossesresultingfromsuchrisks.Itisimperativetoensureprotectionforgoodssubjecttorisks,includingwar,strikes,riots andcivilcommotion.Further,thedurationofinsurancecoveragemustbesufficientfortheperiodoftransportation,from warehousetowarehouse,includingstorageatthedestinationsite.Goodsareinsuredforthecost,insuranceandfreight valueplusanagreedpercentagetoreflecttheindirectcostofreplacinggoods. UNOPShasnegotiatedaglobalmarinecargoinsurancecontractthatallUNOPSofficesshouldusewhenrelevant(i.e. whenpurchasinggoodsusingFCAIncoterm,orwhenpurchasingfreightforwardingservicesdirectlytotransportthe goods)andwhenused,itmustbeadequatelyreflectedintheoneUNOPSPOs.Forfurtherguidanceoninsuranceduring transportationaswellasrelevantcontactdetailsforfocalpointsinUNOPSandfortheinsurancebroker,pleasereferto theStandardOperatingProcedureonUNOPSmarinecargoinsurance. Intheeventofaclaim,oreventlikelytogiverisetoaclaim,noticemustbegivendirectlytotheinsurancebroker.Forthe reportingofconcealeddamages,noticemustbegivenwithin60daysfromthedateofarrivalatfinaldestination. 12.5 Reception,i nspectiona ndr eturn Whenaconsignmentisdeliveredtotheconsignee,itiscommonpracticeforthecarriertorequestareceipt. Concurrently,theconsigneeshouldperformacursoryinspectionofpackagesagainstallshippingdocuments.Ifthe consignmentisinapparentgoodorder,anendorsementshouldbeprovided(e.g.“receivedingoodexternalcondition– contentsunchecked”).If,however,signsoftamperingarevisible,thereceiptshouldreflecttheobservedreservations(e.g. “casesbroken”;“contentslacking”;“cartonsopenedwithsignsofpilferage”,etc.).Wherepossible,packagesshouldbe ProcurementManual,R evision7 146 weighedtodetermineanydifferencebetweendeclaredandactualweight,documentinganydiscrepanciesonthedelivery notes. AnimportantpartofthereceptionprocessisthecreationofareceiptinoneUNOPS,whichvariesaccordingtothe Incotermsruleselectedsee1 3.2.7Supplierperformanceevaluation. 12.6 R estrictionso nt hee xporto ri mporto fg oods Procurementpractitionersmustbeawareofapplicableexportorimportrestrictions.Exportingcountriesmayrestrictthe shipmentofcertainclassesofgoodstocertaincountriesorprohibittheirexportcompletely.Forexample,equipment thathasadualcivilian/militaryusesuchashigh-endcomputersortelecommunicationstechnologyiscommonlysubject tosuchrestrictions.Procurementofficialsmustbeawareoftheselimitationssothatthetimerequiredtoobtainthe necessaryauthorizationcanbecalculatedandincludedintotheestimatedleadtime. Similarly,importingcountriesmayimposerestrictions:telecommunicationsequipmentandpharmaceuticalstypically requirepriorauthorizationfromtheconcernedministry.Forpharmaceuticalsspecifically,somecountriesrequire registrationoftheproductsorsampletestingintheirownlaboratories.Otherequipment,suchasusedvehiclesolder thanacertainage,maybebannedoutright.Somecountriesbangoodsofcertainoriginforpoliticalreasons;obtaining thepermittoimportsuchgoodsisgenerallyaprotractedexercise.Thereceivingofficemustconfirmthatthepermitisin handbeforethesupplierisauthorizedtoshipthegoods.Thelikelyconsequenceofshippingwithoutthepermitisthat thereceiverwillberequiredtopaythecostofstorageintheportandapplicablelinerchargesuntiltheauthorizationis issued.Thereisalsotheconsiderableriskthatthecargowilldeteriorateorgomissingduringthisperiod.TheUnited Nationsmayalsoimposerestrictionsonexportstocertaincountries. Chapterr esources UNOPSpolicies PQMS:ManageProcessStage:Logistics Guidelines SOPMarineCargoInsurance SiteLogisticsGuidelines Templates Packingandshipping:FCA,FOB Packingandshipping:CPTair Packingandshipping:CPT,CFRsurface Packingandshipping:DAP Packingandshipping:Surface Packingandshipping:K&Nforsupplier Shipping:K&N Receipt&inspectionReport UNExchangeRates Intranetsite:LongTermAgreements Intranetsite:UNOPSSustainableProcurementGuidancepage Otheruseful resources ProcurementManual,R evision7 147 13 Contractmanagement 13.1 O verview ContractmanagementandadministrationreferstoallactionsundertakenafterthesignatureofacontractorPOand relatestoactivitiessuchas:vendorperformancemonitoring,contractamendments,payments,contractclosure,record retention,maintenanceofthecontractfile,etc. Contractmanagementadministrationistheresponsibilityoftheprojectmanager/requisitionerassupportedbythe procurementofficialinchargeoftheprocurementprocess. Thischapterdescribesthekeyactivitiesrequiredforeffectivecontractmanagementandadministration. 13.2 V endorp erformancem onitoring Contractmonitoringincludesobservingtheperformanceofthesuppliertoensurethataqualityproduct,intheright quantity,isdeliveredontimeandwithinbudget. Variousrequirementsarebuiltintothestandardcontractsandtheextenttowhichsuppliersfulfiltheserequirementsis usedtomeasuretheachievementofperformanceindicators.Thelatterisinstrumentalinevaluatingtheongoing performanceofthecontract(e.g.qualitystandards,deliverytimes,inspections,milestonedates,etc.).Controlof performanceensuresthatthesupplier’sperformanceisinaccordancewiththecontractandthatvariances,ifany,are justifiedandthatcontractsareamendedtoreflectagreedchangestothescopeofwork. Contractadministrationisakeystagefromasustainableprocurementperspective:itisthepointatwhichsustainability benefitsareactuallydeliveredandwhereKPIsandotheradditionalprogressindicatorsareassessedandmonitored. Throughoutthecontractmanagementphase,itisparamountthatopencommunicationismaintainedthroughoutthe contractwithsuppliersaboutthesustainabilityexpectationsoftheprocuringentityandsupplierperformance.Lessons learnedandsustainabilityimprovementthathastakenplaceinthisphaseshouldbefedbackintosubsequent procurementprocesses. 13.2.1 Goods Fortheprocurementofgoods,procurementofficialsmustmonitorshipmentandreceiptofgoodsthroughthefollowing actions: 1. Followupwiththesupplierafewdays/weeksbeforetherequiredshipbydatetoensurethatgoodswillbeready forshipmentbytheagreeddate; 2. Informsuppliers,consignee,andrequisitioner/enduserofanychangeofplans(e.g.shippingroute,shipbydate, etc.); 3. Makesurethatallrelevantshippingdocumentsareprovidedtotheparties.Pleasereferto1 2.3.4Shipping documents; 4. Ifnecessary,requestanextensionoftheperformancesecurityiftheprocurementactivityisdelayed; 5. Obtainproofofreceiptofconsignmentfromtheconsignee.Uponreceipt,theconsigneeshouldperforma cursoryinspectionofpackagesagainstallshippingdocuments,andreportontheexternalconditionofthe goods.Ifsignsoftamperingarevisible,thereceiptmustrecordtheseobservations; 6. Wherepossible,packagesshouldbeweighedtodeterminedifferencebetweendeclaredandactualweight, documentinganydiscrepanciesinthereport.Obtainproofofreceiptofgoodsatfinaldestination,ifdifferent fromthedestinationoftheconsignee. Typicalperformanceindicatorsusedformonitoringofcontracts: ● ● Comparisonofrequireddeliverydateandactualdeliverydate; Comparisonofquantityorderedandquantitydelivered; ● Comparisonofcompliancebetweenorderedanddeliveredspecifications. 13.2.2 Services Whencontractingservices,projectmanagers/requisitionersmustmonitortheperformanceofthecontractorbyensuring timelyreceiptandacceptanceofthedeliverablesspecifiedinthecontract(e.g.inceptionreports,progressreports, reportsfromworkshopsortrainingsessions,videofilms,etc.). ProcurementManual,R evision7 149 Itshouldalsobeensuredthatperformanceindicators,milestonesandcheckpointsonthesupplier’ssustainability performanceareincludedinthetenderdocuments,andareregularlymonitoredduringthecontractmanagementphase. Thedeliverablesunderthecontractmustbeacknowledgedandapprovedbytherequisitioner/businessunit,and occasionallyalsobytheenduserifapplicable.Further,suppliers,requisitioners/businessunits,andendusersmustbe keptinformedofchangesormodificationstothecontract(e.g.changeofmissiondates,start-update,stakeholders’ contactdetails,etc.). Typicalperformanceindicatorsusedformonitoringofservicecontracts: a) Timelydeliveryofoutputsasperthecontract; b) TimelyresponsetoUNOPSrequests; c) Qualityofservicesrendered. 13.2.3 Works TheperiodforactivecontractmanagementusuallystartsatthemomentthecontractissignedandendswhentheFinal CompletionCertificateisissued.Theresponsibilityforcontractmanagementinmostcasesrestswiththeprojectmanager inchargeoftheworks,referredtoastheemployer’srepresentativeandspecificallynamedinthecontract,supportedby procurementofficialsasapplicable(e.g.toprocesscontractamendments,etc.). Table10liststhemostimportantactivitiestobeconsideredduringtheadministrationoftheworkscontractandthe actionsrequiredbydifferentpersonnel.Theseneedtobedoneinaccordancewiththeprovisionsintheworkscontract (see1 1.6.7Importantprovisionsinworkscontractsforfurtherdetails). Table10|Importantactivitiesduringtheadministrationofworkscontracts Activity Primary Relatedprocurementactivities responsibility RelatedPMactivities Preparethecontract OrganizesignatureofPAasEmployer Contractsignature Procurement andcontractor Reviewcontract,ensuring technicalcontentofbidis Providedocuments transferredtotheschedules Filing CreatePOinAtlas Contractmonitoring Employer’s Documentreports representative Filing Deadlinemanagement Qualityofworks Prepare Change management Employer’s (variations,claims, representative amendments) Payments Ensuresitesupervision Check Issuerequest Supportdocumentation SubmittoPA/LCPC/HQCPCforreview andaward Employer’s representative, Procurement, Createrequestforpaymentin oneUNOPSandsubmittoFinance Finance Certifyinvoice Issuesupportdocumentation CreatereceiptinoneUNOPS Takingover Employer’s certificate representative Defectsnotification Employer’s Documentreports ManageDNPandpossible period(DNP) representative Filing claims FinalCompletion Employer’s Certificate representative Signtakingovercertificate SignFinalCompletion Certificate ProcurementManual,R evision7 150 Handover Employer’s certificate representative Contractor Employer’s performance representative, evaluation Procurement Disposalorreuseof items/equipment Preparecertificatetobesigned by:UNOPSandclientorend user CreateSPE(mandatoryifUSD50,000 orabove) Evaluatecontractor performance Notifyprocurementpersonnel Employer’s representative, Preparedocument/file Initiatedisposal Procurement Definitions: Employer:Entitythatsignsthecontract,i.e.UNOPSprocurementauthority Contractor:thecompanyenteringintocontract Employer’srepresentative:personresponsibleformanagingthecontractonbehalfoftheemployer,usuallyUNOPS projectmanager 13.2.4 Inspections Monitoringofthecontractandevaluationoftheendproductcanbeachievedthroughinspections.Inspectionsinvolve examiningortestingofaproducttoconfirmthatitconformstotherequiredspecifications.Inspectionsmaybe performedbyin-houseexpertsorbyinspectionagentscontractedonaone-timebasis,orthroughanestablishedLTA. Forworks,itisgoodpracticetohaveapermanentpresenceonsite,inordertoensureadequatecontrol,testingand approvalofconstructionatallstagesoftheworks.Sitesupervisionmaybeperformedbyin-houseengineersorby contractingsupervisionservices.ForfurtherproceduresonworkssupervisionpleaserefertotheOIConstruction Supervision. Qualitymanagementconstitutesanimportantpartoftheactivecontractadministrationofaworkscontractandthe resourcesrequiredshouldnotbeunderestimated.Ifindoubt,IPMGcanadviseonappropriateresourcerequirements, personnelprofilesandtestingregimesfordifferenttypesofconstructionworks. UNOPScontractsforworkscontainspecificclausesregardingtheapprovalofplant,materialsandworkmanshipincluding samples,inspection,testing,rejection,andremovalofdefectivework.Theseprocessesmustbefollowedcarefullyandthe relevanttimelimitationsobserved. UNOPSmayalsoconductannouncedandunannouncedsuppliersiteinspectionsaspartofitssuppliersustainability programmeDRiVE(DeliveringResponsibilityinVendorEngagement),persection1 .5.4.1. 13.2.5 Acceptanceofthefinalproduct Acceptanceofthefinalproductistheresponsibilityoftherequisitioner/businessunit,supportedbytheenduseras relevant.However,theprocuringentitymustrecordandfilethisinformationinthecasefile,anduseitforpayment purposesandtotakecorrectiveaction,ifnecessary. Acceptanceiscarriedoutasfollows,pertypeofrequirement: ● Goods.Uponreceiptoftheprocuredgoodsbytheenduser,theprojectmanager/requisitionerwiththeinputof theenduser,whererelevant,willprovidetheprocuringunitwithareceiptandinspectionreport(RIR).This confirmsreceiptofallgoodsasperthepackinglist,aswellasdocumentingindetailtheconditionofthegoods received,andtheircompliancewiththestatedspecifications.ThestandardUNOPSRIRtemplatemustbeused forthispurpose; ● Services.Procurementofficialsmustreceivewrittenconfirmationfromtheprojectmanager/requisitionerthat theserviceshavebeensatisfactorilycompletedinaccordancewiththetermsspecifiedinthecontract.The requisitioner(withtheinputoftheenduser,whererelevant)mustconfirminwritingreceiptandacceptanceof alldeliverablesspecifiedinthecontract; ● Works.Whenprocuringworks,theemployer’srepresentativemustensurethattheworksareproceedingin accordancewiththeagreedtimelineinthecontract.Thiscanbedonethroughregularsitevisitsorthrough ProcurementManual,R evision7 151 progressorstatusreportsfromtheemployer’srepresentativeresponsibleforadministeringtheworkscontract. UNOPScontractsforworkshavespecificprocessesforacceptanceoftheworks,includingfortheissuanceofthe TakingOverCertificateandoftheFinalCompletionCertificate.See1 1.6.7Importantprovisionsinworks contractsf orfurtherdetails. 13.2.6 CreationofreceiptinoneUNOPS(revenuerecognition) ReceiptsinoneUNOPSmustbecreatedoncedeliveryhasoccurredandthisprocessisimportantfromafinancial perspectiveasitmarksthepointintimewhenrevenuerecognitionisrecordedintheERPsystem,asperIPSAS accountingstandards. Deliveryhasdifferentmeaningsdependingonthetypeofpurchase,i.e.goods,servicesorworks.Furthermore,with goods,deliveryisrecognizedatdifferentpointsintimeandplacedependingontheIncotermusedinthecontract.Table 11showswhendeliveryisconsideredcompleteanditliststhedocumentsrequiredforoneUNOPSreceiptcreation. Table11|oneUNOPSreceiptofgoods,servicesandworks Requirements Incoterms DocumentsrequiredforoneUNOPSreceipt type creation F Goods (including C freight) E+D Services (excluding freight) Works Forwarderconfirmationofreceiptandquantity Dateofforwarderconfirmation informationforpartialshipments ofreceipt Billofladingandquantityinformationforpartial shipments ofreceipt thatserviceshavebeenrenderedandoutputs delivered n.a. Dateofbilloflading Dateofconsigneeconfirmation Consigneeconfirmationofreceipt ConfirmationfromclientorUNOPSprojectmanager n.a. Receiptdate DateofclientorUNOPSproject managementconfirmation Contractorinvoice/interimpaymentcertificate Dateemployer’srepresentative certifiedbytheemployer’srepresentativeforthe certifiesthesupplierinterim portionoftheworks(BOQ)executed. paymentcertificate 13.2.7 Supplierperformanceevaluation Theprojectmanager/requisitionershouldconductevaluationofthesupplier’sperformance,supportedbythe procurementofficial(andwithinputoftheenduserwhererelevant).Theevaluationmusttakeintoaccountthe experiencewiththesupplierduringtheentirecontractperiod.Itisimportanttocarefullydocumentcontract performanceinordertoprovideevidenceoftheperformanceofthesupplier;intheeventofdisputes;inordertoform aninstitutionalmemory,andforauditpurposes. Supplierperformanceevaluation(SPE)ismandatoryforallprocurementactivitiesvaluedatUSD50,000orabovebutitis alsorecommendedforlowervaluesandmustbeperformedusingthefunctionalityinoneUNOPS.Thisisamandatory stepoftheprocurementprocessandmustbeperformedinatimelymannerthatshallnotexceedonemonthafter contractcompletion.ForthepurposeofwhentheSPEistobeconducted,“contractcompletion”shallrefertothedate whenUNOPShasreceivedthelastgoods/services/worksunderthecontract(orthedateofcontractwasterminated,if applicable)andshallnotincludetheDefectsNotificationPeriod(DNP)ofworksnorwarrantyperiodofgoods.Intheevent thattheperformanceofthesupplierisdifferentattheDNPorwarrantyperiod,theSPEshallbeamendedlateron. Thefollowingtopicsshallbe,atminimum,coveredintheSPE: ● Timelydeliveryofgoods,servicesorworks; ● ● Qualityofgoods,servicesorworksdeliveredinaccordancewiththecontract; Effectiveandtimelycommunicationanddocumentshandling; ● Demonstratedcommitmenttosustainability(social,environmentalandeconomic)and/orinnovation; ● Compliancewithothercontractualtermsandconditions; ProcurementManual,R evision7 152 IfacontractorhasshownsignificantorpersistentdeficienciesintheperformanceofaUNOPScontractwhichledtoearly terminationofthecontract,applicationofdamagesorsimilaractionsasdocumentedinanSPE,theDirector,IPSmay decideuponarecommendationbytheVendorReviewCommittee(VRC) thatsuchvendorissuspendedfromdoing businessforUNOPSfurthertotheprovisionsofsection3 .3.(e),vendorineligibility. UNOPSmayshareextractsoftheSPEwiththesupplierwhoseperformancewasevaluated,asameanstoprovide constructivefeedbacktoimprovetheirperformanceinthefuture.Inaddition,UNOPSmayshareSPErecordswithother UNorganizationsusingthefunctionalityonUNGMforthesame. 13.3 Remediesa ndt ermination Abreachofcontractmayentitlethenon-breachingpartytocertainremedies,includingcompensatorydamagesto indemnifythenon-breachingpartyforanylosssufferedduetothebreach.Anarbitraltribunalwilldeterminesuch damages.Inaddition,thenon-breachingpartymayalsohaveaccesstocontractualremedies.Furthermore,abreachmay alsoleadtoacontracttermination. 13.3.1 Liquidateddamagesforgoodsandservices Ifliquidateddamageswereprovidedforinthesolicitationdocument(see6 .5.2Particularsandinstructionstobidders) andincludedinthecontractasaSpecialCondition,theyshouldbeappliedasfollows: a) Ifthedelayistheresultofaforcemajeureorothereventsbeyondthecontrolofthecontractornotinvolvingthe contractor’sfaultornegligenceandnotforeseeableandthecontractorhasbeenabletoprovideconvincing evidenceoftheoccurrenceofsuchevents,orifthedelayisduetoUNOPSnegligence(e.g.errorindesign documentation)ortotheclientstopping/delayingexecutionofthecontract,liquidateddamagesmustnotbe applied; b) IfthedelayisowingtoanyotherreasonsrelatedtothecontractorandthesehaveresultedinalosstoUNOPS, thenliquidateddamagesmustbeapplied; c) Thedecisiontoapplyornotapplyliquidateddamagesortowhatextentitshouldbeappliedmustbetakenby therelevantPAandcommunicatedtothecontractor.Shouldtheapplicationofliquidateddamagesleadtoa contracttermination,thismustbeprocessedaspersection1 3.3.3Terminationincludingclearingitthrougha LegalAdvisor. 13.3.2 Delaydamagesforworks Ifthecontractorfailstocompletetheworkbythetimeforcompletion(asextended,ifitwas),asspecifiedinthecontract, thecontractormustpaydelaydamagesintheamountstatedinthecontractforeachdayforwhichthecontractorsfails tocompletetheworksuptoandincludingtheDateofSubstantialCompletionasstatedintheTaking-OverCertificate. ThedelaydamagesshallbecalculatedbasedonanestimateofUNOPSextraoperatingcostsresultingfromthedelay. Theyshallbeasstatedasadailyrate(bydefaultasumequivalentto0.1%ofthecontractvalue)inthescheduleofdetails attimeoftenderandshallbecappedtoamaximumof10%ofthecontractvaluetobeenforceable.Forfurtherdetails refertosection6 .5.2Particularsandinstructionstobidders. ThecontractorshallalsoreimburseUNOPSforanyadditionalfeespayablebyUNOPStoanyconsultantsengagedby UNOPSarisingoutoforinconnectionwiththecontract,whicharepayableasaresultofthecontractor’sfailureto completethewholeoftheworkswithinthetimeforcompletion.Shouldtheapplicationofdelaydamagesleadtoa contracttermination,thismustbeprocessedaspersection1 3.3.3TerminationincludingclearingitthroughaLegal Advisor. 13.3.3 Termination Contractterminationoccurseitherbymutualconvenienceorwhenonepartyendsthecontractforbreachbytheother. Theremediesforthatbreachnormallyincludedamagesthatindemnifythenon-breachingpartyforanylosssuffereddue tobreachandsuchdamagesaregenerallycompensatory.Inallcasesoftermination,priorconsultationandadvicemust besoughtfromaLegalAdvisor. UNOPScontractsforworksincludespecificsub-clausesdetailingtheconditionsunderwhichUNOPS(theemployer)may terminatetheworks,theproceduresthatshouldbefollowedandthesubsequentvaluationofworkscompletedtothe pointoftermination.Itshouldbenotedthatthecontractoralsohastherighttoterminatethecontractorsuspendthe worksundercertainspecificconditions,relatedmainlytopaymentdelaysbyUNOPS.Again,specificsub-clausesdetailthe circumstancesunderwhichthecontractormayterminatethecontract,theproceduresthatshouldbefollowedandthe ProcurementManual,R evision7 153 subsequentvaluationofworkscompleted.ItisthereforeimportantthatUNOPScomplieswithallitscontractual obligations. Incaseofterminationduetobreachtowarrantiesonmines,sexualexploitationand/orfundamentalprinciplesandrights atwork,UNOPSisentitledtoterminatethecontractimmediatelyuponnoticetothevendor,withoutanyliabilityofany kind.However,ifprocurementofficialsaremadeawareofsuchcircumstancesinrelationtoUNOPSsuppliers,adviceon howtohandlethecasemustbeimmediatelysoughtfromthesustainabilityspecialistsinPG (sustainable.procurement@unops.org)andaLegalAdvisor. 13.4 Disputer esolution ContractsshouldbeclearandtheresponsibilitiesandobligationsofboththesupplierandUNOPSmustbeclearly definedinordertominimizethepossibilityofdisputesanddisagreements.Asagoodpractice,incaseofcomplex contractsforgoodsandservicesitisrecommendedtocreateasimpleandclearresponsibilitymatrixthatwould constituteanannextothecontract.However,nomatterhowwellacontractisdraftedanditsperformancemanaged, disputescananddoarise(see1 1ContractualinstrumentsforfurtherguidanceonthecontentsofaUNOPScontract). Theproceduresfordealingwithclaims,disputesandarbitrationarespecifiedindetailwithintheUNOPScontractsfor works,andtheseproceduresandtimeframesshouldbefollowedcarefully.Itisparticularlyimportanttokeepgood recordsofallcircumstancesthatmaygiverisetoclaimsand/ordisputes. Amicablesettlementisthefirststepinadisputeresolutionprocess.Allnegotiationsundertakentoreachamicable settlementarebasedonopennesstocompromisesincethisisoftenlesscostlythanalternativemethodsofdispute resolution.UNOPSmuststrivetoalwayssolvedisputesthroughnegotiation.Wherenegotiationisnotpossibleorfails, moreformalmeansofdisputeresolutionareavailable.Mediationisaprivatemethodofdisputeresolutionbysubmission toanagreedimpartialthirdpartythathasanon-bindingauthority. Arbitrationisalsoamutuallyagreedmethodofdisputeresolution,butthearbitrator(s)aregivenauthoritytorendera bindingjudgement.Contractingpartiesnormallyagreetoarbitrationbyincludinganarbitrationclauseintheircontract. SuchaclausecanbefoundinallstandardUNOPScontractsintheGCC.UNOPScontractsstatethatintheeventof arbitration,thearbitrationwillbeconductedaccordingtotheUNCITRALArbitrationRules.Theserulescoverprocedural issuesonly,i.e.relatedtohowthearbitrationwillproceed,includingselectionofthearbitrator(s). UNOPScontractsforworkscontainspecificsub-clausesonclaims,disputesandarbitration.Inthespecificcaseof contractsforworks,adistinctionshouldbemadebetweentheusualproject-relatedclaimstotheEmployer’s Representative,andclaimsagainstUNOPS. ProjectrelatedclaimstotheEmployer’sRepresentativearerequestsfromacontractortotheEmployer’sRepresentative, suchasrequestforprogresspayments,extensionsoftime,variations,additionalcosts,etc.Suchrequestsarepartofthe dailymanagementoftheworksandUNOPSpersonnelarenotrequiredtoreportthemtoaUNOPSLegalAdvisor. However,iftheEmployer’sRepresentativerejectssucharequest,andthereisanyindicationthatthecontractormight challengetheEmployer’sRepresentative’sdecisiontothelevelofadisputeinaccordancewiththecontract,thenthisshall bereportedtoaUNOPSLegalAdvisorassoonaspracticable. Inaddition,ifthereisanyindicationthataclaimorrequestismade,evenpartly,inrelationtoanact,errororomissionof UNOPSorinrelationtodamagetopersonsorproperty,itshallbereportedtoaUNOPSLegalAdvisorassoonas practicable.Formoreinformation,refertoOIClaimsReporting. 13.5 Payments Financialmanagementandpaymentreferstothetimelyprocessingofpaymentofinvoicesconsistentwiththeconditions ofthecontract,aswellasthereviewoffinancialimplicationsarisingfromcontractchanges,andtheliquidationof financialsecurities(i.e.releaseofperformanceandadvancepaymentsecurities)providedthereasonforrequestingthem nolongerexists. UNOPScontractmanagersshallensurethatthetermsandconditionsofpaymentareconsistentwiththosespecifiedin thecontractdocument.Thefollowingexamplescontainstandardpaymenttermsforgoods,worksandservices: a) Fortheprocurementofgoods,thepaymenttermisnet30daysuponreceiptofshippingdocumentsand invoices.Alternatively,paymentof80percentuponshipmentofgoodsand20percentupondeliveryand acceptanceofgoodsattheenddestinationmaybeconsidered. InexceptionalcaseswherethedeliverytermDAPisused(orwhenusinganotherIncotermwherethesupplier, attheirownriskandcost,ismakingthegoodsavailableuponarrivalattheagreeddestination(D-group), ProcurementManual,R evision7 154 paymentismadewithin30daysuponreceiptofgoods.Aspartofthepaymentdocuments,thevendormust provideadeliverynoteconfirmingthattheconsigneehasreceivedthegoods; b) Fortheprocurementofservices,thepaymenttermisnet30daysuponreceiptofinvoiceand delivery/acceptanceofthedeliverableslinkedtopaymentasperthecontract; c) Fortheprocurementofworks,thepaymenttermsdependonthecontractformselected.Allpaymentsare consideredas‘interimpayments’,untilsuchtimeasthefinalpaymentismade: ● MinorWorksContract:thecontractorsubmitsaninvoicetotheemployer’srepresentativeinaccordance withthetimingstatedinthescheduleofcontractpriceandpaymentandUNOPSmakespaymentto thecontractorwithin30days; ● ShortFormContract:thecontractorsubmitsastatementtotheemployer’srepresentativeinaccordance withthetimingstatedinthescheduleofpaymentsandUNOPSmakespaymenttothecontractor within28days.Within28daysofissueoftheTakingOverCertificate,thecontractorsubmitsafinal statementtotheemployer’srepresentativeforallamountsdueuptothedateofsubstantial completion,andUNOPSagainmakespaymenttothecontractorwithin28days.Withinsevendaysof issueoftheFinalCompletionCertificate,thecontractorsubmitsitsfinalaccountandUNOPSmakesthe finalpaymentwithin28days; ● MeasuredPriceandLumpSumContracts:thecontractorsubmitsastatementtotheemployer’s representativeinaccordancewiththetimingstatedinthescheduleofpayments.Within28daysthe employer’srepresentativeissuesaninterimpaymentcertificate.UNOPSthenmakespaymenttothe contractorwithin30daysofthedateofissueoftheinterimpaymentcertificate.Within60daysofissue ofthetakingovercertificate,thecontractorsubmitsafinalstatementtotheemployer’srepresentative forallamountsdueuptothedateofsubstantialcompletion,andtheemployer’srepresentativeagain issuesaninterimpaymentcertificatewithin28daysforpaymentbyUNOPSwithin30daysofthedate ofissueoftheinterimpaymentcertificate.Forfinalpayment,thecontractorhasatotalof56daysto submititsfinalstatementwithallsupportingdocumentation,theemployer’srepresentativehasupto 28daystoissuethefinalpaymentcertificateandUNOPShas30daysfromthedateofthefinal paymentcertificateinwhichtomakepayment. Itisimportanttobeawareofthespecificpaymenttermsapplicabletoeachcontract.Thecontractsalsoincludedetailsof alldocumentationthatmustbesubmittedbeforeanypaymentsaremade. Forthedesignandbuildcontract,pleaserefertothecontract’spaymentterms. ThepaymentrequestistransmittedtofinancethrougharequestforpaymentinoneUNOPS,andfinancepersonnelshall effectthepaymentinordertoupholdthesegregationofdutiesbetweenprocuringpersonnelconductingthe procurementprocess,andfinancepersonneleffectingthepayment.Thisseparationofthebuyingfunctionandthe paymentfunctionisakeyfactorintheprincipleofsegregationofduties(see2 .8Segregationofduties),andmustbe adheredtoforallpayments. 13.5.1 Third-partypayments UNOPSdoesnotmakeanythird-partypayments,i.e.paymenttopartiesotherthantheentitycontracted..However,if therelevantPAresponsibleforapprovingthecontractbelievescircumstanceswarrantthatUNOPSpaysathirdparty(e.g. adirectpaymenttoasubcontractorunderaworkscontract),thenthePAmustconsultwiththeDirector,FG,andobtain approval.Oncethethirdpartypaymenthasbeenapproved,thebusinessunitshouldconsultwithaLegalAdvisorto ensurethatthecontractclearlydefinesthepaymentconditionsandtheobligationsofeachparty,andshouldensureit accuratelyreflectsthename,address,andbankingdetailsofthethirdparty 13.5.2 Taxes UNOPSisexemptfromdirecttaxessuchasincometax,andisalsoentitledtoexemption/reimbursementofindirect taxes,suchassalestaxandVAT,onimportantpurchases.Whileinsomecountriesgovernmentshaveprovidedan outrightexemptionfromindirecttaxes,inothercountriesUNOPSmayberequiredtopaytaxesupfrontand subsequentlyfileforreimbursement.Whenthegoods,servicesorworkspurchasedareforUNOPSownneeds(i.e. administrativeexpendituressuchasfurnitureforanoffice),paymentandreimbursementmustfollowtheconditions stipulatedinthehostcountryagreement(usuallyadvancepaymentofVATbyUNOPSandreimbursementviaaclaim issuedtothegovernmentorviaprovisionofanofficialcertificateofexemptiontosuppliers).Whentaxeshavetobepaid inadvancebyUNOPS,thepurchaseorderissuedtothesupplierwillcontainalineincludingtheindirecttaxamount. ProcurementManual,R evision7 155 ThepolicyoftheUnitedNations,includingUNOPS,isthatallpurchasesare‘important’,astheyarerecurringand necessaryforUNOPStocarryoutitsofficialactivities.UNOPSofficesshouldliaisewiththerelevantministryofforeign affairstoensurereimbursement. ForfurtherguidanceonhowtotreatandprocessVATatUNOPSfromafinancialperspective,pleaserefertothe GuidanceNoteonAccountingforValueAddedTax(VAT). 13.5.3 Advancepayments Pleaserefertosection1 1.1.4fordetails. 13.6 A mendments,e xtensionsa ndr enewal Contractmodificationisthehandlingofchangesthatariseduringcontractexecution,typicallyinvolvingvariationsincosts orrequirementsthatwerenotoriginallyanticipated,butarenotindispute.Changemanagementincludesbothavoiding unwantedchangesaswellasincorporatingnecessarychangesintothecontract.Itistheresponsibilityofprocurement officialsto: a) Negotiatetheappropriatecontractchangesregardingcost,schedule,qualityandperformanceensuringthatthe contractisamendedsothatatalltimes,itdefinestheagreedexpectationsofbothpartiesunderthecontract. Theamendmentsmustbedocumentedinthecontractfile; b) Ensurethatthechangeconditionsarereasonableandjustifiableintermsofcost,timeandquality; c) Ifthecontractamendmentisanextensionforcontractduration,anysuchamendmentmustberequested, reviewed,approvedandsignedpriortotheexpirydateoftheoriginalcontract.Retroactivecontractextensions aftercontractexpiryarenotpossible.Inthecaseofworkscontracts,thereisnocontractexpirydateand thereforeitisnotnecessaryorappropriatetoextendthecontractduration. Forconstructionworks,changemanagementishandledwithinthecontractualtermsandmechanismsofthecontract suchasvariations,instructions,claimsanddeterminations. 13.6.1 Contractamendments Forgoodsandservices,acontractamendmentoriginateseitherfromarequestforsmallchangesinoradditionstothe contractfromtheclientorenduser,orfromadiscoveredneedforadjustmentstothecontractinorderforittoclearly reflecttheexpectationsofthecontractparties. Extensionsofthedurationofexistingcontractsarealsoconsideredcontractamendments. Onceacontracthasbeenawardedandsigned,itisonlypermittedtoamendthecontractifthecontractprovisionscallfor modification,orifadditionalrelatedgoods,services,and/orworksaretoberenderedbythesamesupplierinfurtherance oftheexecutionofanoriginalcontract,subjecttowrittenapprovalbytherelevantPAandsubjecttoreviewbythe relevantCPC,asrequired. Foranyamendment,therequisitionershallprovidewrittenjustificationthatanewsolicitationwouldnotbeinthebest interestoftheorganization.Contractamendmentsmustnotbeusedforsubstantialamendmentstothescopeofthe goods,servicesorworkstobedelivered. Thefollowingkeypointsshouldbetakenintoaccountwhenamendingacontract: 1. AmendmentswithfinancialimplicationsmustbeapprovedbytherequisitionerandtherelevantPAandmay requirereviewbytherelevantCPC.Allchangestoacontractthathaveafinancialimpacthavetobeinwritingin aformalcontractmodificationorbyaPOchangeorder; 2. Reviewandawardrequirements.Requestsforamendmentsshallbesubmittedforreviewand/orawardtothe relevantCPCand/orPAaccordingtotheestablishedfinancialthresholds(asstatedin2 .5.2Delegationof authority,and9 .4ScopeofreviewofCPC)exceptiftheamendmentisdoneunderacontingencysum,per detailsbelow.ForsubmissionsthatrequireCPCreview,theonlineHQCPCsystemshallbeused(amendment process).Therequestforcontractamendmenttemplateshallbeusedwhensubmittingrequestsdirectlytothe PA.; 3. Amendmentstogoodsandservicescontractsdonewithinanapprovedcontingencysumpertheprovisionsin section1 0.1.1c anbeprocessedwithoutfurtherCPCreviewprovideditiswithintheapprovedcontingencysum andonlywherethereisachangeinquantitiesofitemsthathasbeenapprovedwiththeoriginalawardand thereisnochangeinunitprice,exceptwherethepriceofgoodsincludesfreight,inwhichcasetheunitprices mayvaryasthecostoffreightislinkedtothequantitiesofitemsordered.Theseamendmentswithin ProcurementManual,R evision7 156 contingencysumcanbeapprovedinternallybyapersonwithappropriateDOA(seeTable1insection2 .5.2 Delegationofauthority); 4. Amendmentsofworkscontracts,includingthosedoneundercontingencysumshallbeprocessedpersection 13.6.2; 5. Amendmentsmustbemadewellinadvanceoftheproposedeffectivedateoftheamendment,andalwaysprior totheexpirydateofthecontract(exceptforworkscontractsasthesedonothaveafixedenddate).Ifthe contractisalreadyexpired,legaladvicemustberequestedfromaLegalAdvisor; 6. Whenamendingacontracttoincreasetheprice,procurementofficialsmustperformananalysisofthe reasonablenessofprice.Thisistobedoneregardlessofwhetherunitpricesarethesameorvaryinrespectto theoriginalcontract,asmaintainingtheoriginalunitratesinthecaseofacontractamendmentisnot necessarilyaguaranteethatthoseratesarereasonable,asmarketscanevolve,marketratescandecreaseas wellasincrease,theremaybevolumediscountsiftheadditionalquantityishigherthantheoriginalone,andthe originalcontractmayhavebeensignedalongtimeago.Deviationsfromtheoriginalunitpricesmustbeclearly explainedandjustified.Inthecasethatnegotiationsarenecessary,aminimumoftwoUNOPSpersonnelmust attendthenegotiationsandawrittenreportmustbeincludedasanotetothefile; 7. Amendmentsmustbeinwriting.Thestandardcontractamendmenttemplateshallbeusedfortheamendment ofservicesorworkscontracts.WhenpurchasinggoodsunderaPO,anamendedPOmustbeissuedtothe supplier. 13.6.2 Changemanagementforworks Intheprofessionalmanagementandimplementationofphysicalinfrastructuretherewillalwaysbetheneedforactive changemanagementinvolvingthehandlingofchangesthatariseduringcontractexecution.Thetenderingprocessand subsequentcontractwillincludeonlytheplannedworksandscope.However,allworksincludeunknownandunforeseen elements,andchangesshouldthereforebeexpectedasaregularfeatureofcontractmanagementforworks. Mostchangesforworkswillnotrequireanamendmentbutwillbemadebasedontermsalreadyagreedinthecontract byaninstructionoftheEmployer’sRepresentativetothecontractor. Forexample,workscontractsdonothaveafixedenddate.Thecontractendswhentheworkshavereachedfinal completion.TheycontainaDateforCompletion,whichisthetargetdateforthecompletionoftheworks.Ifthe contractordoesnotcompletetheworksbythisdate,thereisnoneedtoamendthecontract.Eitherthecontractorclaims andisentitledtoanextensionoftime-inthiscasetheemployer’srepresentativewillagreetoextendthe(target)datefor completion;orthecontractorisnotentitledtoordoesnotclaimanextensionoftime-inthiscasetheemployeris entitledtoapplydelaydamagesagainstthecontractor. Changestotheworkscontractwillbedonethroughavariation,i.e.aninstructionfromtheEmployer’sRepresentativeto domoreorlesswork.Avariationmayinclude: a. Changestothequantitiesofanyitemofworkincludedinthecontract(however,suchchangesdonot necessarilyconstituteavariation); b. c. Changestothequalityandothercharacteristicsofanyitemofwork; Changestothelevels,positions,ordimensionsofanypartoftheworks; d. Omissionofanypartoftheworks; e. Anyadditionalwork,plant,materialsorservicesnecessaryforthepermanentworks,includinganyassociated testsoncompletion,boreholesandothertestingandexploratorywork; f. Changestothesequenceortimingoftheexecutionoftheworks(includingadvancingorpostponingthetimefor completion). Variationsdonotrequireacontractamendmentassuch;however,internallyatUNOPSvariationsaretreateddifferently asperthebelowtwoscenarios: 1. Ifavariationisbasedonratesofitemsalreadyincludedinthecontractandtheestimatedvalueofthevariation iswithinthecontingencysumawardedforthiscontractpersection1 0.1.1,thennofurtherCPCreviewis requiredandthevariationcanbeapprovedinternallybyapersonwithappropriateDOA(seeTable1insection 2.5.2Delegationofauthority). 2. Ifavariationisnotbasedonratesofitemsalreadyincludedinthecontractortheestimatedvalueofthe variationisoutsidethecontingencysumawardedforthiscontract,orifitisfornewitemsnotincludedinthe originalcontract,thenthevariationwillbeconsideredan‘amendment’inUNOPSterminologyforthepurposeof determiningitsreviewandawardthreshold.This‘amendment’canbeapprovedbyapersonwithappropriate DOA(seeTable1insection2 .5.2Delegationofauthority)furthertoaCPCreviewifrelevant(asperTable7in ProcurementManual,R evision7 157 section9 .4.1MonetarythresholdsforCPCreview).Onceapproved,contractuallythevariationwillremaininthe formofaninstructiontothecontractortovarytheworks,notanamendment. Furthernotesregardingtheuseofcontingencysuminworkscontracts: ● Thecontingencysumshallbefixedandlimitedtotheamountapprovedintheawardandonlybeappliedto positivevariations(duetoincreasesinquantitiesofitemsincludedinthecontract),i.e.thecontingencysum cannotbealteredduetonegativevariationsoromissionsonothercontractitems. ● Shouldtheapprovedworksdesignandthecontractforworksincludea‘provisionalsum’andthiswasincluded intheawardapproved,thenusageofthesamecanbeuseddirectlyprovideditappliesratesidentifiedinthe contract’sprovisionalsum,andtheamountsousedofprovisionalsumshallnotdeductfromtheapproved contingencysum.However,shouldusageoftheprovisionalsumnotbebasedonratesidentifiedinthe contract’sprovisionalsum,thisshallbetreatedasan‘amendment’perpoint#2above. ● WhenavariationhasbeenidentifiedbytheEmployer’sRepresentativeandthecontractorhasnotbeenableto provideaquotationforthevariedWorksorthepartieshavenotbeenabletoagreeontheratesorpriceofthe variedWorks inareasonabletime,UNOPSmayseekawardofthecontractamendmentbasedaviable engineer’sestimate(i.e.withoutwaitingforthecontractor’squotation).However,intheseinstances,itshallbe clearlyflaggedtotheattentionoftherelevantreviewandawardauthority,inconsiderationoftheadditional risksthatitmaycause. 13.7 Contractc ompletion Contractcompletionincludestheconfirmationthatallobligationshavebeenmet,identificationofanyresidual obligationsandcompletionsteps,settlementoffinalpayments,assessmentofcontractor,andtheadministrativeclosing offiles. Procurementofficialsmustverifythatthefollowingactivitieshavebeencarriedout: ● Allproductsand/orservicesrequiredhavebeenprovidedtothebuyer; ● Documentationinthecontractfileadequatelyshowsreceiptandformalacceptanceofallcontractitems; ● Noclaimsorinvestigationsarependinginthecontract; ● AnyUNOPSfurnishedpropertyhasbeenreturnedtoUNOPSanddiscrepanciesinnumberandconditionresolved; ● Allactionsrelatedtocontractpricerevisionsandchangeshavebeenconcluded; ● Alloutstandingsubcontractingissueshavebeensettled; ● Ifapartialorcompleteterminationwasinvolved,actioniscomplete; ● Originalcopiesofallwarrantydocumentation,includingexpirationdates,responsibilitiesandprocedurestofollow arefinalized; ● Anyrequiredcontractaudithasbeencompleted; ● Thefinalinvoicehasbeensubmittedandpaid. UNOPScontractsforworkscontainspecificproceduresforthecontractcompletionandcloseout,including: ● Notificationbythecontractorthattheworksorapartoftheworkshasreachedthestageofsubstantial completion; ● IssueofaTakingOverCertificatestatingthedateonwhichtheworksortherelevantpartoftheworksreached substantialcompletion,ornotificationthattherearedefectsordeficienciesintheworksortherelevantpartof theworksthatpreventsubstantialcompletionbeingreached; ● TakingoveroftheworksbyUNOPS; ● Adefectsnotificationperiod; ● Notificationandrectificationofdefects; ● IssueofaFinalCompletionCertificate. Thecontractor’sobligationsshallnotbeconsideredtohavebeencompleteduntiltheemployer’srepresentativehas issuedtheFinalCompletionCertificatetothecontractorthatalsoconfirmsallidentifieddefectsduringthedefects notificationperiodhavebeenfullyaddressed. 13.8 Propertyd isposal Fordetailsonpropertydisposal,pleaserefertoOIFixedandIntangibleAssetManagement. ProcurementManual,R evision7 158 13.9 Maintenanceo ffi les Procurementofficialsmustestablishaprocurementfileforeachprocurement.Inadditiontoinformationdocumenting theprocurementprocess,thefilemustincludeallinformationrequiredtosuccessfullyadministerthecontract.Any issuesofclarificationorchangeofthecontractmustbefullydocumentedinthisfile.Inordertoprovidetheirinput throughoutthecontractadministrationphase,therequisitioner/businessunitwillnormallyhaveaseparatefilewitha copyofthecontractaspartoftheprojectmanagementfile. Inlinewiththeprocurementprinciplesoftransparencyandaccountability,andinordertofacilitateinternalandexternal auditsofUNOPSoperations,everystepintheprocurementprocessshallbedocumentedandkeptonfile(hardcopy and/orelectronic).Procurementdocumentationshallbeconsideredconfidentialandmayonlybedisclosedpublicallyor tothirdspartiesifprovidedforintheOIInformationDisclosureandthisProcurementManual(e.g.solicitationnoticesper section6 .6.2,contractawardspersection1 0.2.1)orifotherwiseapprovedbytheHeadofCommunicationsandthe GeneralCounsel. ForprocurementprocesseshandledwiththeeSourcingsystem,documentationincludedtherein,i.e.tenderdocuments, bidopeningreport,bidsreceived,evaluationteamapproval,evaluationdocumentation,evaluationclarifications,award approval,etc.donotneedtobekeptinotherelectronicorphysicalfilingsystems. Astandardfilingsystem,aswellasanumberingsystemtoenabletrackingoffiles,mustbeestablishedineverybusiness unitinordertocreateanaudittrailandtofacilitatemanagementofprocurementactivities.Theestablishmentofproper routinesfordocumentationoftheprocurementprocess,includingensuringcompliancewiththeOIDocumentRetention istheresponsibilityofthedirectors/managers/headsofbusinessunitswheretheprocurementisundertaken. Filingofprocurementfilesmustbebasedonthevariousprocurementstepsinvolvedintheprocurementprocess.These stepsmightdifferdependingontheprocurementproceduresbeingfollowed(e.g.UNOPSversusWorldBank).Forworks contracts,onsitedocumentationinadditiontotheprocurementfilingrequirementisessentialandadetailedfiling systemshouldbeimplementedforfilingofallcorrespondence,drawings,qualitycontrol,measurements,payments, changes,instructions,minutesofmeetings,photographs,reports,contractorsubmissions,programmes,etc.Filesshould besystematicallybacked-uptoensurethatinformationisnotlost. Procurementofficialsmustopenaprocurementfileforeachcase;procurementfilesmustbekeptforsevenyearsafter thecompletionofthelasttransactionofaprocurementactivity.Forlong-termagreements(LTAs)itisimportantto maintainaseparatefileforthecontractandallitsrelateddocuments(amendments,extensions,revisions,officialletters to/fromthesupplier,KPIreports,expenditurereportsetc.)throughouttheLTAperiod. Typically,procurementfileswillincludethefollowingrelevantinformation/documentation,inoriginalformand appropriatelysigned,whenapplicable: ● Requisition; ● Requirementsdefinition(notes,correspondence,communicationwithrequisitioner,justificationifbrandname isused,etc.); ● Sourcinginformationincludingjustificationofprocurementmethodandtypeofcompetition; ● Signedshortlist; ● Signedsolicitationdocument,includingattachmentssuchasspecifications/termsofreference(TOR)/statement ofwork(SOW)/designdocuments/returnableschedulesforworksandproofofissuance(copiesofcoverletters, copiesofemails,faxreceipts,etc.); ● Amendmentstosolicitationdocuments(includingPAapprovalofamendments),andanyotherclarificationsand correspondencewithsuppliers; ● Designationofbid-openingpanelandtechnicalevaluationteambythePA; ● Copyofbidreceiptreport; ● Bidopeningreport; ● Alloffersreceived(technical,financial,compliantandnon-compliant); ● Copiesofanybidsecurityreceivedfromthevendor(originalstobekeptinasafe); ● Evaluationreport; ● Minutesofclarifications(ifany)andrelevantcommunicationwithvendor; ● Requestforaward,orsubmissiontocontractsandpropertycommittee; ● MinutesoftheHeadquartersContractsandPropertyCommittee(HQCPC)orLocalContractsandProperty Committees(LCPCs)plusdecisionoftheExecutiveChiefProcurementOfficer(ECPO)ortheregionaldirector (RD); ● Originalcontract/purchaseorder(PO); ProcurementManual,R evision7 159 ● Copiesofanyadvancepaymentguaranteeorperformancesecurityreceivedfromthevendor(theoriginalstobe keptinthesafe); ● Bidprotests; ● Correspondencewithcontractor(e.g.emails,meetingminutes,phonecalls)regardingtheprocurementprocess andmanagementofthecontract; ● Notesfrommeetings,phonecalls,etc.; ● Amendmentstocontracts/POs; ● Documenteddecisionregardingclaims,variationsandamendmentsforworks; ● Copiesofinsurancecertificatesandguaranteesrequiredforworksasprovidedforinthecontract; ● Anyrequiredprogressreportsand/orotherproofofdeliveryofmilestonesasprovidedforinthecontract; ● Proofofreceiptofgoods; ● Receiptandinspectionreport; ● Acceptancereportfromrequisitioner/enduser; ● TakingOverCertificateforworks; ● FinalCompletionCertificateforworks; ● Insuranceclaims; ● Proofofpayment; ● Supplierperformanceevaluationform. Chapterr esources UNOPSpolicies OIClaimsReporting OIFixedandIntangibleAssetManagement OIInformationDisclosure OIDocumentRetention OIConstructionSupervision PQMS:ManageProcessStage:ContractManagement Filinginprocurement Inspection SupplierPerformanceEvaluation(SPE)inoneUNOPS-Guideline GuidanceNoteonAccountingforValueAddedTax(VAT) Contractamendment Receiptandinspectionreport OfflineSPEforLTAs Intranetsite:ContractManagementintranet Intranetsite:SupplierPerformanceEvaluation Guidelines Templates Otheruseful resources ProcurementManual,R evision7 160 14 Cooperation UNOPSFRR118.02,Procurementmodalities,providesthefollowingtwopossibilitiesofcooperation,whicharecoveredin sections1 4.1and1 4.2: ● 188.02(c)-CooperationwithUnitedNationssystemorganizations.“ TheExecutiveChiefProcurementOfficer,or authorizedpersonnel,maycooperatewithotherorganizationsoftheUnitedNationssystemtomeetthe procurementrequirementsofUNOPS.TheExecutiveChiefProcurementOfficer,orauthorizedpersonnel,may, asappropriate,enterintoagreementsforsuchpurposes.Suchcooperationmayincludejointlycarryingout commonprocurementactivities,orUNOPSenteringintoacontractrelyingonaprocurementdecisionof anotherUnitedNationssystemorganizationorrequestinganotherUnitedNationssystemorganizationtocarry outprocurementactivitiesonbehalfofUNOPS” ● 188.02(d)-CooperationwithgovernmentsandorganizationsotherthanthoseoftheUnitedNationssystem.“ The ExecutiveChiefProcurementOfficer,orauthorizedpersonnel,maycooperatewithclientsotherthanthosefrom anorganizationoftheUnitedNationssystem,inrespectofprocurementactivities,andenterintoagreements forsuchpurpose.” 14.1 Cooperationw ithU Ne ntities DeliveringasOneandotherUNreforminitiativeshaveledtoharmonizationeffortsamongUNentitiestocollaborateand cooperateonSupplyChainManagement,including procurement. Moreover,theissuanceofthe“MutualRecognition” statementin2019(ofwhichUNOPSisasignatory)formalizesthecommitmentofUNentitiestouseorrelyonother entities’policies,procedures,systemcontractsandrelatedoperationalmechanismsfortheimplementationofactivities withoutfurtherevaluationchecksorapprovalsbeingrequired,tothegreatestextentpracticable. TofurthercollaborationbetweenUNentitiesandinsupportofUNinitiatives,itmaybedeterminedthatcooperationwith otherorganizations,agenciesorprogrammesoftheUNsystemisappropriatetomeettheprocurementrequirementsof UNOPS.Procurementcooperationmaybeconsideredappropriateto,interalia,obtainvolumepricingorachieveprocess oroperationalefficienciesandmaketaketheformsormodalitiesdescribedinsections14.1.1to14.1.5. Moreover,SupplyChainManagementcollaborationfurtherencompassesthefollowingrangeofactivitiesandis encouragedwhereverappropriate: ● Sharingtechnicalrequirements(specifications,termsofreference,statementofworks)ordevelopingcommon technicalandperformancerequirements ● LeveragingtechnicalexpertiseofotherUNOrganisationsandnon-UNpartnerstocollaborateonquality assuranceofproductsandservices ● Jointforecasting,logisticsandwarehousingwithUNandnon-UNpartnersforthepurposeofmarketshaping activitiesoJointassessmentsofmanufacturers’capacitywithUNandnon-UNpartners ● JointstrategieswithUNandnon-UNpartners,e.g.,tostimulateandcreateproductdevelopmentandmarkets, toensureproducttracking,etc. ThepurposeofthissectionistoprovidethepolicyandproceduresforUNOPS’procurementcooperationwithother entitiesoftheUnitedNationsSystem.Itshouldbecomplementedwiththeguidancedocument“CommonUN ProcurementattheCountryLevel”publishedbytheUnitedNationsHighLevelCommitteeonManagement(HLCM) ProcurementNetwork. 14.1.1 UsingLTAsorsystemcontractsofotherUNentities(piggy-backing) UNOPSmayuseanLTAorsystemcontractcreatedbyanotherUNentity,evenifnotconcludedthroughaJoint solicitationexercise,providedthattheLTAsatisfiesUNOPSrequirements,specificallyintermsofvalueformoneyand fit-for-purpose.Suchanassessmentshouldbedeterminedandguidedbythefollowing: ● ThevalueofUNOPScall-offislessthanorequalto theintendedsinglecall-offvolume(ifindicatedintheLTA)or isnotmorethanthetotalvalueoftheLTA(iftheLTAiscreatedwithaceilingamount)andtheLTAvendoroffers goodsorservicestoUNOPSwiththesametermsandconditions.).AnLTAshouldnotbeusedtoorder disproportionatelyhighervolumesthanthanintended,especiallyforgood/serviceswith volumediscountsnot reflectedin theLTA; ● UNOPSrequirementsareequivalenttothoseincludedinthe LTA; ProcurementManual,R evision7 162 ● The LTA set-upintermsoftypeandconfiguration,especiallyinrespectofgeographicalcoverageandconditions ofusageformultiplevendorLTAsserveUNOPSpurposes. IftheLTAhasbeenapprovedaccordingtotheproceduresestablishedintherespectiveUNentity,aseparatereviewby UNOPSHQCPCoftheLTAshallnotberequired,providedthefollowingismet: a) TheLTAisstillvalidandhasnotbeencancelledorterminated; b) TheUNentitythatcreatedandownstheLTApermitsitsusebyUNOPSandhasconfirmedthisinwriting.In obtainingthewrittenapproval,itisrecommendedtoobtainfromtheotherUNentityinformationabouttheLTA byusingtheHLCM-endorsedLTAinformationsheetwhichincludesdetailsabouttheLTAtype,duration,ceiling amount(ifapplicable),reportingrequirementsforitsusagebyotherUNentities,guidancenoteforusageofthe LTA,etc.Inaddition,UNOPSmustobtainasignedcopyoftheUNentity’sLTA. c) ThevendorontheUNentityLTAiseligiblewithrespecttoUNOPSrequirementsonvendoreligibility(see3 .3 Vendorineligibility); d) ThevendoracceptsUNOPSGeneralConditionsofContract. LTAsofotherUNentitiesareavailableatw ww.ungm.org.ItshouldbenotedthatallLTAsavailableinUNGMare consideredtohavemetthepremiseinparagraphb)abovei.e.thattheentitythatcreatedtheLTApermitstheuseby otherUNentities. IfaUNentityutilizesanotherentity’sLTAtheymustfulfilthereportingrequirementsestablishedbytheentitythat createditinthefirstplace,intermsofvalueofordersplacedagainsttheLTA,performanceofthesupplier,etc.utilizing theUNGMfunctionalityforthis. TheuseofUNOPSglobalandregionalLTAsbyotherUNentitiesrequirespriorapprovalbytheDirector,SSC.OnceanLTA hasbeenuploadedbyUNOPStoUNGMitshallbeunderstoodthattheapprovalbytheDirector,SSChasbeengranted andnofurtherauthorizationisrequired. Pleaserefertosection1 1.4.6forfurtherinstructionsonplacingcall-offordersagainstaLTA. 14.1.2 Re-useofUNentitysolicitationresults Forasingleorrelatedseriesofplannedprocurementactions,UNOPSmayrelyontheselectionprocessofanotherUN entity,wheninUNOPSestimation,thepotentialbenefitsofundertakinganewselectionprocesswouldnotjustifythe associatedadministrativecostsUNOPSmayreusethetenderresultstoprocuregoods,worksorserviceswithout undertakingaseparateselectionprocess,providedthat: a) Theawardismadewithinatwelvemonthperiodafterthecontractsignaturedate; b) Therequirementsforthegoods,worksorservicesaresubstantiallythesameandthequantitiesoriginally tenderedweresimilarorgreater; c) Thevendoragreestoofferthegoods,worksorservicesatthe sametermsandconditionsandthattheseare consideredreasonableforthemarket; d) ThevendoracceptsUNOPStermsandconditions;and e) ThecontractisreviewedandawardedbytherelevantUNOPSprocurementauthority,notingthatsuchanaction wouldbeconsideredanexceptiontotheuseofformalmethodsofsolicitation((formoredetails,see6 .8.1, paragraphiv). UNOPSwillhavetoobtainrelevantandsufficientinformationfromtheotherUNentitysimilartoasincludedintheLTA InformationSharingFormpriortosubmittingthecaseforreviewandawardinordertoenableameaningfulreviewofthe tenderprocessconductedbytheotherUNentity.Forthatpurpose,UNOPSshouldobtainfromtheotherUNentitythe followinginformation: ● TheSupplier’snameandcontactdetails. ● AcopyofthepublishedRFQ,ITB,orRFP. ● Acopyofthecontract.Ifthisisnotpossible,asaminimum:abriefdescriptionofthegoodsand/orservices procured,thecontractreferencenumber,thecontractdate,thecontractualdeliverytimes,andthecontract prices. ● TheUNSPSCcode(s)relatedtothegoodsand/orservicescoveredunderthecontract. ● Thedateandreferenceoftherelevantcontractsreviewcommittee'srecommendationofapprovaloftheaward, includingspecificinformation,astowhetherornotthesolicitationprocesswasaformalcompetitiveprocess, thenumberofresponsivebidsreceived,confirmationofawardaspertheRFQ,ITBorRFPprovisions,including anysignificantcommentsofthecontractsreviewcommitteethatmayberelevant. ProcurementManual,R evision7 163 14.1.3 EstablishingandusingjointLTAsandcontracts(jointsolicitation) UNOPSmayelecttoundertakejointprocurementactivitieswithoneormoreUNentities,basedontheestimatedtotal valueofasingleorrelatedseriesofplannedprocurementactions.Generally,thecooperatingorganizationswillchoose oneorganizationtoleadtheprocurementprocessundertheprocurementrulesandregulationsofthatUNentity. CooperatingUNentitieswilljointlyagreeonthesolicitationdocumentsandevaluationcriteria,andwilljointlyevaluate theofferssubmitted.Thesolicitationdocumentsshouldclearlyspecifytheexpectedcontractualformforeffectingthe procurement.JointsolicitationsaresubjecttothereviewrequirementsoftheleadUNentityonly,exceptinthosecases wheretheapplicableevaluationcriteriaortheresultingawarddiffersfromthatoftheleadUNentity.Inthecasewhere UNOPSistheleadUNentityitmayprovideforrepresentationbytheotherparticipatingUNentitiesontherelevant procurementcommitteeresponsibleforreviewingtheprocurementactivity.TheoutcomeoftheLeadUNentity procurementcommitteereviewshouldbesharedwithparticipatingorganizations. 14.1.4 UsingprocurementservicesofotherUNentitiesincludingjoint procurementunits(outsourcing) Undercertaincircumstances,itmaybeappropriateornecessarytorequestanotherUNentitytocarryoutcertain procurementactivitiesonbehalfofUNOPS(inaccordancewithFRR118.02c).Intheseinstances,itshouldbemanaged throughtheestablishmentofanappropriatelegalinstrumentarrangementwiththeUNentity.Suchactionisnot considered“procurement”fromaUNOPSLegislativeFrameworkperspective,andhencemustbeapprovedbyan authorizedUNOPSofficialpertheprovisionssetforthintheOIGrantSupport,withconsultationwiththeDirector,PGif needed. Outsourcingmaybeconsideredinthefollowingsituations a) Expertise: WhenUNOPSrecognizesparticularexpertiseofanotherUNentityintheprocurementofspecificgoods,works orservices,therelevantUNOPSauthority assetforthintheOIGrantSupport,theoutsourcingofthespecific goods,worksorservicesanddesignatetheUNentityastheprocurementagentforUNOPS. b) Procurement/administrativecapacity: WhenUNOPSdoesnotitselfhavethenecessaryprocurementand/oradministrativecapacityinagivencountry orlocation, procurementactions maybeundertakenonbehalfofUNOPSbytherepresentativeofanotherUN entitywiththenecessaryprocurementandadministrativecapacity,inaccordancewiththerulesandregulations ofthatUNentity. c) Sharedservices Wheninagivenlocation,ajointUnitedNationsactivityhasbeenestablishedtoprovidecertainadministrative servicestoallpartnerorganizations (e.g.DeliveryasOneUNinitiatives)andhastheprocurementcapacityto achieveeconomiesofscaleortoincreaseeffectivenessandefficiency,andisalsoabletoprovidecertain administrativeservicestoallpartnerorganizations,therelevantUNOPSauthorityassetforthintheOIGrant mayauthorizetheoutsourcingofcertainorallprocurementactionsforanyperiodanddesignatethejointUN activityastheprocurementagentforUNOPSandwillinformtheDirector,PG.Therulesandprocedures establishedjointlybytheparticipatingUNentitiesforthatactivityorforjointprocurementactivities,including reviewrequirements,shallbeapplicable. 14.1.5 ProcuringfromanotherUNentity IfaUNentity hasgoodsinstockordeliverscertainservices,UNOPSmayobtaingoodsorservicesfromthatUNentity, throughtheestablishmentofanappropriatelegalinstrumentwiththeUNentity.Suchactionisnotconsidered “procurement”fromaUNOPSLegislativeFrameworkperspective,andhencemustbeapprovedbyanauthorizedUNOPS official pertheprovisionssetforthintheOIGrantSupport,withconsultationwiththeDirector,PGifneeded. 14.2 Cooperationw ithg overnmentsa ndo thero rganizations InaccordancewithUNOPSFRR118.02,“theExecutiveChiefProcurementOfficer,orauthorizedpersonnel,maycooperate withclientsotherthanthosefromanorganizationoftheUnitedNationssystem,inrespectofprocurementactivities,and enterintoagreementsforsuchpurpose.”.Ifaneedtousethisprovisionisidentified,thebusinessunitshallseekthe adviceoftheDirector,PGandaLegalAdvisor. ProcurementManual,R evision7 164 Chapterr esources UNOPSpolicies Guidelines Otherusefulresources EODFinancialRegulationsandRules OIGrantSupport LTAInformationSheet CommonUNProcurementattheCountryLevel UNGMsiteonCommonUNProcurementattheCountryLevel HLCMProcurementNetwork UNMutualRecognitionStatement Intranetsite:UNOPSLTA ProcurementManual,R evision7 165 15 Transversetopics 15.1 T heU nitedN ationsG lobalC ompact UNOPSexpectsitssupplierstosupporttheUnitedNationsGlobalCompactanditsprinciples.TheUNGlobalCompactisa voluntaryinternationalcorporatecitizenshipnetworklaunchedtosupportboththeprivatesectorandothersocialactors’ participationintheadvancementofresponsiblecorporatecitizenshipanduniversalsocialandenvironmentalprinciples tomeetthechallengesofglobalization. TheUNGlobalCompactrequeststhatcompaniesembrace,supportandenact,withintheirsphereofinfluence,asetof corevaluesintheareasofhumanrights,labourstandards,theenvironmentandanti-corruption,knownasthe10 principlesoftheUNGlobalCompact. a) HumanRights ● Principle1.Businessesshouldsupportandrespecttheprotectionofinternationallyproclaimedhuman rights;and ● b) Principle2.Makesurethattheyarenotcomplicitinhumanrightsabuses. Labour ● Principle3.Businessesshouldupholdthefreedomofassociationandtheeffectiverecognitionofthe righttocollectivebargaining; c) d) ● Principle4.Theeliminationofallformsofforcedandcompulsorylabour; ● Principle5.Theeffectiveabolitionofchildlabour;and ● Principle6.Theeliminationofdiscriminationinrespectofemploymentandoccupation. Environment ● Principle7.Businessesshouldsupportaprecautionaryapproachtoenvironmentalchallenges; ● Principle8.Undertakeinitiativestopromotegreaterenvironmentalresponsibility;and ● Principle9.Encouragethedevelopmentanddiffusionofenvironmentallyfriendlytechnologies. Anti-corruption ● Principle10.Businessesshouldworkagainstallformsofcorruption,includingextortionandbribery. TheUNstronglyencouragesallsupplierstoactivelyparticipateintheGlobalCompact.Tothatend,theUNSupplierCode ofConducthasbeendevelopedwithrecognitionoftheimportanceofthetenprinciplesoftheUNGlobalCompact,andis viewedasanimportantmeansofintegratingtheCompact’sprinciplesintotheoperationsoftheUN. Moreinformationcanbefoundonw ww.unglobalcompact.org. 15.2 S ustainablep rocurement Sustainableprocurement(SP)isdefinedas thepracticeofintegratingrequirements,specificationsandcriteriathatare compatiblewithandinfavouroftheprotectionoftheenvironment,socialprogressandthesupportofeconomic development,primarilybyseekingresourceefficiency,improvingthequalityofproductsandservicesandultimately optimizingcosts. Inordertoimplementprojectsonbehalfofitspartners,UNOPSprocuresoverUSD1.2billionofgoods,servicesand worksonayearlybasis.Itdoessoinabroadrangeofcategories,throughaglobalsupplierbaseofover6,000suppliers from150countries.Considering thisvolumeandcontext,UNOPSconsidersthatthereisanopportunityto,throughan adequateandcomprehensiveapproachtosustainableprocurement,achieveeconomic,socialandenvironmental benefits,including:localdevelopmentandresilience,longtermcostefficiencies,protectionofhumanrights,improved labourconditionsandgenderequality,disabilityinclusion,reducedcarbonemissions,developmentofinnovativeand sustainabletechnologies,etc.thuscontributingtotheachievementoftheSustainableDevelopmentGoals(SDGs). UNOPSbelievesthattheimplementationofsustainableprocurementnotonlydoesnothinder,butinfactitsupports, achievingitskeyprocurementprinciples:bestvalueformoney;fairness,integrityandtransparency;effective competition;andbestinterestofUNOPSanditspartners.Assuch,andinlinewiththeUNOPSODProcurement FrameworkandtheEODonOccupationalHealthandSafety,andSocialandEnvironmentalManagement,allUNOPS personnelinvolvedinprocurementactivitiesshallconsidersustainableprocurementtotheextentpossiblewithinthe contextoftheirwork,thecountry,theindustry,andthesupplymarket,withtheobjectivethatinduetime,sustainable procurementbecomesthedefaultmodalityofprocurementintheorganization. ProcurementManual,R evision7 167 15.2.1 UNOPSSustainableProcurementFramework UNOPSisgenerallyconsideredaleadingorganizationinSPwithintheUN,achievedthroughtheprogressiveadoptionof sustainabilityinitiatives,policies,guidanceandtools,whichledtothecreationofitsfirstSPFrameworkon1stJanuary 2020,whichforthefirsttimeincludedcertainmandatorybutflexiblerequirements,andwhichiswasrevisedand expandedonanewversioneffectiveasof1stJuly2021,whichconstitutesA nnex1totheProcurementManual: SustainableProcurementFramework. UNOPSwillstrivetocontinuouslyimproveitspoliciesandapproachestoimplementsustainableprocurement, harmonizingitasmuchaspossiblewithotherUNandinternationalorganizations,includingthroughtheworkofthe HLCMProcurementNetwork’sSustainableProcurementWorkingGroup19,andincollaborationwithitssupplier community,whichisindispensableinitssuccess. The SP Framework sets out the principles and requirements for the implementation of sustainable procurement in UNOPSprocurementactivities.IndoingsotheSPFrameworkstrivesto: 1. EnhancetheoperationalisationandconsistencyofsustainableprocurementatUNOPSbyincludinginasingle documentallmandatoryprovisions,guidance,resourcesandrelevantSPinitiatives,includingthoseforsupplier sustainabilityandsupplierdiversityandinclusion; 2. LeveragetheUNOPSpurchasingpower,inclosecollaborationwiththesuppliercommunity,todrivemarket changesinfavourofsustainableimpacts; 3. MitigatepossibleriskstotheorganisationandUNOPSbeneficiariesfromthepurchaseofharmful,outdatedor 4. otherwiseunsustainablegoodsorservices,orfromunsustainablesuppliers;and AlignprocurementwithapplicableUNOPSandUNcommitments,strategiesandframeworks,suchasthethe globalSDGAgenda2030,theUnitedNationsDisabilityInclusionStrategy,theUNStrategyforSustainability Management(2020–2030), theUnitedNationsGuidingPrinciplesonBusinessandHumanRights20 andthe UNOPSGenderMainstreamingStrategy. TheSPFrameworkisstructuredintothreemainsections,inadditiontothisintroduction:guidanceforsustainable procurementimplementation,themandatoryrequirementsforsustainableprocurementimplementation,andother UNOPSsustainableprocurementinitiatives.Alistofresourcesisaddedattheendforfurtherreference. ThisSPFrameworkhasbeenissuedundertheauthorityoftheDirector,ProcurementGroup(PG)whoalsohasthe authoritytointerpretandprovideexceptionstoit.Anyquestions,suggestions,requestsforinterpretationorexceptions tothisSPFrameworkshouldbeaddressedtotheSustainableProcurementteamoftheProcurementGroup(PG)through theemails ustainable.procurement@unops.org. 15.3 R iskm anagement PertheODRiskManagement,UNOPSdefinesriskas“eventsorcircumstancesthatimplyuncertaintyaboutdeviation fromexpectedobjectivesoroutcome”.Risk,whenappropriatelymanaged,mayalsoimplyorgenerateopportunitiesand apositiveoutcome.RisksareintegraltoUNOPSoperationalcontext,andUNOPSendeavourstomanageriskseffectively toavoidorminimisetheimpactofadverseeffectsfromthreatsandenableopportunities ThefollowingUNOPSpoliciesaddressriskmanagementelementsandareparticularlyrelevanttoprocurement: 19 20 ● EODOrganisationalPrinciplesandGovernanceModel; ● EODUNOPSFinancialRegulationsandRules; ● EOIDelegationofAuthorityandAccountabilityFramework; ● ODRiskManagement; ● ODProcurementFramework; ● ODInternalControlFramework; ● OIRiskManagement; ● OIProcurementProcedures; ● OIVendorSanctions; ● OIPolicytoAddressFraudandCorruption h ttps://unsceb.org/sustainable-procurement-working-group h ttps://www.ohchr.org/documents/publications/guidingprinciplesbusinesshr_en.pdf ProcurementManual,R evision7 168 TheabovepoliciesandthisProcurementManual,providefor,amongstothers,thefollowingriskmanagementmeasures intheexecutionofprocurementactivities: ● Frameworkfordelegationofauthorityinprocurement(see2 .5Procurementauthority); ● Identificationofothercriticalrolesintheprocurementprocess,andlinkagesoftheserolestospecific procurementtrainingrequirements(see2 .2Responsibilitiesoforganizationalunitsandkeyrolesin procurementprocessest o2 .6ProcurementReviewers); ● ReviewofprocurementprocessesbyContractsandPropertyCommittees(CPC)(see9 ProcurementProcess review); ● ProceduresforindependentinternalinvestigationbyIAIGoffraudandotherproscribedpracticescarriedoutin thecontextofaUNOPSprocurement,grantorpartnership arrangementandmechanismtodetermine sanctionsforvendors(see1 .5.4.2Proscribedpracticesbysuppliersandvendorsanctions); ● Proceduresforthesuspensionofvendorsforreasonsotherthanengaginginaproscribedpracticeinthe contextofaUNOPSprocurement,grantorpartnership arrangement;(section3 .3(e)); ● ProvisionsunderthesuppliersustainabilityDRiVEprogramme(see1 .5.4.1DRiVEprogramme). ● Guidanceonindicationsofpotentialproscribedpractices(see8 .8.6Indicationsofpotentialproscribed practices). ● Provisionstocarryoutbackgroundchecks(see8 .10.2Backgroundchecks). ● Bidprotest/complaintmechanismforvendors(see1 0.2.2Protestprocedures); ● Solicitationandcontracttemplatesadjustedtocriticalrequirements,inparticularforworksandconstruction (see6 .5Componentsofsolicitationdocumentsand1 1Contractfinalizationandissuanceandcontractual instruments); ● Qualityassurancemanualforpharmaceuticalandmedicaldeviceprocurement(see1 5.3.1QualityAssurance ManualforPharmaceuticalandMedicalDeviceProcurement). Attheprojectlevel,procurementrisksaremanagedbytheprojectmanagertogetherwithothersourcesofriskthatcan impactaproject,includingexternalfactors(political,economic,socialandenvironmental). Risksinprocurementcanoriginateinanystageoftheprocurementprocess.Attheprocurementprocesslevel,the projectmanagershouldworkcloselywiththeprocurementofficialinidentifyingpotentialrisks,assessingimpactand probabilitytounderstandtheconsequences,andputtinginplaceappropriatemitigationmeasures.Thetablebelow showssomeexamplesofprocurementrisks,theirpossibleconsequencesandpotentialriskmitigationactionstobeput inplace. Table13|Samplerisksintheprocurementprocessandriskmitigationactions Stage Risk Possibleconsequences Delayinprocuring criticalrequirementsfor theproject Delayinprojectoutputsand outcomes,impactingother stakeholders Higherprices Requirements definition Restrictiverequirements definition Limitedsupplierresponse Claimsbyvendorsforunfairness andlackoftransparency Solicitation Lowinterestinthe procurementprocess Delays(ifneedtore-tender) Higherprices(ifperceivedthere isnocompetition) Planningand strategy Riskmitigationactions Earlyplanningofprocurement processes Adoptionofappropriate strategies,includingusageofLTAs ifappropriate Improvedproductandmarket understandingthroughmarket research Includegenericfunctionaland performancespecifications Publishtenderwidelyandwith ampletenderperiod Conductpre-bidmeeting Checkallvendorsagainst ineligibilitylists Evaluation Selectingvendorswith unethicalpastconduct DamageUNOPSreputation Conductbackgroundcheckon recommendedvendor,priorto award RefertoVRCforreview ProcurementManual,R evision7 169 Contract management Failureofvendorto performthecontract Contractdisputes Inadequatequalityofgoods, servicesorworks Delays Includeadequateevaluation criteriainsolicitationdocument Activecontractmanagement actions Regularinspectionsandprogress reports 15.3.1 QualityAssurancePolicyfortheProcurementofMedicines,Medical DeviceandotherHealthProducts Forhealthprocurement,UNOPShasaqualityassurancepolicyinplace,whichiscontainedinAnnex2:QualityAssurance PolicyforProcurementofMedicines,MedicalDeviceandotherHealthProducts.Thismanualreflectsthecommitmentof UNOPStooperatingarobustqualitysystemfortheprocurementofpharmaceuticalsandmedicaldevices. ThemanualincludesUNOPSpolicyinallmattersaffectingoraffectedbysuchaqualitysystem,includingmanagerial responsibilitiesthereof.UNOPScommitsitselftoidentifyingandsupportingtheprocessesneededforthequality managementsystemandtheirapplicationtohealthprocurementthroughouttheorganization,inaccordancewith recognizedinternationalbestpractices,especiallyasarerecommendedbynormsandstandardsdefinedbytheWHOand publishedintheTechnicalReportSeriesandonthemonographsoftheWHOInternationalPharmacopoeia,andGlobal HarmonizationTaskForce(GHTF)formedicaldevices. 15.4 E mergencyP rocurementP rocedures AllUNOPSprocurementmustbeundertakenincompliancewiththeFRR,otherrelevantapplicablelegislativeinstruments andthisProcurementManual.DuetoUNOPSincreasedroleinsupportingpartnersinpost-conflictandpost-crisis operations,aswellasinemergencyoperations,specificEmergencyProcurementProcedures(EPP)havebeendeveloped andareincludedinsection9oftheOIonProcurementProceduresandexpandedinthissectionoftheProcurement Manual. TheEPPallowUNOPStousesimplifiedprocessestofacilitaterapidresponseduringanemergencysituationwithout compromisingcompliancewithUNOPSprocurementprinciples.InUNOPS,situationsthatallowtheuseofEPParelimited toonlythosedefinedunderthissection15.4.AnyuseofEPPissubjecttothepriorapprovaloftheECPO.Allother situationsofimportanceandurgencymustbedealtwiththroughtheapplicationofregularprocurementprocedures. UNOPSFRRsallowexceptionswheretheexigenciesofUNOPSoperationsdonotpermitprocurementtobeundertaken withformalmethodsofsolicitation.However,someemergencysituationsthatmaygiverisetojustificationforexceptions stillfollowaprocesswhereinseveraloffersarecomparedtoensurebestvalueformoneyforUNOPS. Inordertofacilitaterapidresponseinemergencysituations,whileatthesametimeupholdingtheprocurement principlesoutlinedin1 .4,theEPPdescribedinthefollowingsectionspermitasolicitationprocessusingRFQsand associatedprocedures. ProcurementpractitionersoperatingunderEPParehighlyencouragedtotaketheonlinecourseonEmergency ProcurementProcedures,availableontheLearningZone. 15.4.1 Definitionofemergencysituation Forthepurposesofthissection,emergenciesaredefinedas:urgentsituationsinwhichthereisclearevidencethatan eventoraseriesofeventshaveoccurredwhichimminentlythreatenshumanlife/livesorlivelihoods,andwheretheevent oraseriesofeventsproducedisruptioninthelifeofacommunityonanexceptionalscale. Theeventoraseriesofeventscancompriseanyofthefollowing: a) Suddencalamitiessuchasearthquakes,floods,locustinfestationsandsimilarunforeseendisasters; b) Human-madeemergenciesresultinginaninfluxofrefugees,internaldisplacementofpopulationsorinthe sufferingofotherwiseaffectedpopulations; c) Drought,cropfailures,pests,anddiseasesthatresultinanerosionofcommunitiesandvulnerablepopulations’ capacitytomeettheirbasicneeds; d) Suddeneconomicshocks,marketfailures,oreconomiccollapseresultinginanerosionofcommunities’and vulnerablepopulations’capacitytomeettheirbasicneeds; ProcurementManual,R evision7 170 e) AcomplexemergencyforwhichthegovernmentoftheaffectedcountryortheHeadofAgencyofaUN organizationhasrequestedthesupportofUNOPS; f) Strategic,time-critical,orriskmitigationimperativesinthedevelopment,peacebuildingorhumanitarian context:ThistriggerisdependentuponajudgmentcallbyUNOPSmanagementinthefield.Thiswillmostlikely comeintoplayinaprotractedcrisissituation,whenthereisanunexpectedandsignificantchangeinthe operationalenvironmentthatallowsforandrequiresfastaction.Theseareoftencharacterizedbyasensitive politicalimperativetodeliveroranurgentneedthatcannotbemetthroughtheapplicationoftheregular procurementprocedurestoimplementanexceptionallycomplexprogrammethathasnotbeenanticipated.Any applicationtouseEPPonthisbasismustincludeasupportingstatementfromtherelevantregionaldirector afterconsultationwiththerespectivefunctionaldirectors,andUnitedNationsCountryTeamasappropriate; g) Thefollowingdefinitionsapplyfortheterms‘strategic’,‘time-critical’,and‘risk’: Strategic:UsedheretodescribesituationswhereUNOPSinvolvementinacrisis,orrapidexpansionof i. UNOPSprogramsinaspecificcontext,isconsideredessentialfordeliveringdevelopmentresultsto remainrelevant,andtomaintainorbuildtheorganization’sreputation; TimeCritical:Usedheretodenotetheneedtodeliverdevelopmentresultswithinaveryshortormedium ii. termtimeframewithinwhichUNOPSmustmakeacontributionorimpactinordertohelptheUnited NationsCountryTeamremainarelevantplayerinthedevelopmentarena; Risk:Identificationofsecurityrisk(s)thatexposepersonnel,assets,worksoroperationstoincreased iii. vulnerabilityrequiringurgentactioninordertolowerthoseriskstoanacceptablelevel.Serioussecurity incidentsand/orhighlikelihoodoftheiroccurrencecanbeakeytriggerfortheuseofEPP.Security complianceissuethatputsthelivesofUNOPSpersonnelatriskareusuallyidentifiedbyUNDSS,UNOPS h) security,ortheseniormanagementofthebusinessunit. Otherevent(s)thatintheopinionoftheECPOwouldfallunderthedefinitionofagenuineemergencysituation. ExamplesofEPPsituations: ● Strategic: ○ UNOPSisinvolvedinahighlypoliticalstabilityprojectondisarmament,demobilization,and reintegrationinapost-conflictsituationwiththesupportoftheentireUnitedNationsCountryTeam. Thereisanimmediateandstrategicrequirementforvisibleprogressinordertoassurefactionsofthe ‘peacedividend’andrestorehopethatprogressanddevelopmentiscoming.Stakeholdershave impressedonUNOPSthepoliticalurgencyofdeliveryatahighlevel.UNOPSinstitutesemergency proceduresinordertoallowalimitedbutrapidexpansionofUNOPSprogrammeinordertomeeta requirementtoopencountrywideofficestoquicklybegintakingnamesofex-combatants; ○ TheDepartmentofPeacekeepingOperations(DPKO)isgivenamandatetoestablishpeacekeeping campswithinacertainnumberofdays.UNOPSistaskedwithexpandingthecapacityoftheUNsystem andproviding‘rapidresponse’servicestoDPKOtoenableittomeettheGAdeadline,whichwould otherwisebeunattainable. ● Timecritical:Provisionofservicesrelatedtoaforthcomingelection(thedateoftheelectioncannotbechanged andfailuretodeliverintimewouldhaveinternationalrepercussions); ● Risk:Bombingofahotelinacountryrequiresurgentprocurementofblastfilm. 15.4.2 ApprovaloftheuseofEPP TheECPOdetermineswhenthereisanemergencysituationjustifyinguseofEPP.UnlesstheECPOhasapprovedtheuse ofEPP,standardprocurementproceduresmustbeused.RequestforapprovaloftheuseofEPPmustbepresentedto theECPOusingthestandardformatandshallincludethebackgroundinformationandjustificationforitsuse,aswellasa description,approximatevalue,quantity,andrequirementsoftheestimatedprocurementneedsunderthespecific operation.ApprovalrequestsmustalsoprovidejustificationthatnoneofthediscretionaryauthorityoftherespectivePA statedinthisProcurementManualwillachievetheprocurementneedsoftheemergencyoperation. TheapprovalforuseofEPPistime-bound,limitedtoaspecificoperationandmayalsobelimitedtotheprocurementof definedproductsinrelationtoaspecificoperation.ContractawardscanonlybedoneoutsidetheapprovedEPPperiod providedthesolicitationprocessforthatprocurementactionwasinitiatedwithintheEPPperiod. UNOPSmonitorstheuseofEPPandkeepsarecordofitsuse,whichwillbeauditedregularly. ProcurementManual,R evision7 171 15.4.3 Strategicplanningofemergencyprocurement IndividualEPParenoteasilyplannedasbydefinitionemergenciesareoftencausedbyunforeseenevents.However, proactivemeasurescanbetakentoensurepreparednesstocarryoutemergencyoperations.Planningforemergenciesis animportantpartofUNOPSregularprocurementplanning.Thefollowingactivitiesareexamplesofproactivemeasures thatcanfacilitateEPP: a) Advanceidentificationandregistrationofsuitablesuppliersofproductsfrequentlyrequestedinemergency operations,includingconfirmationbysuppliersofwillingnesstorespondtosolicitationsonshortnotice; b) Pre-qualificationofsuppliersofproductsfrequentlyrequestedinemergencyoperations; c) Developmentofstandardspecifications/TORs/SOWsforgoods,services,orworkstypicallyrequestedin emergencyoperations; d) EstablishmentofLTAswithsuppliersofproductstypicallyrequestedinemergencyoperations,andspecifyingin LTAstheneedforstockavailabilityandemergencypreparedness; e) IdentificationofrelevantLTAsfromotherUnitedNationsorganizations. PGwillworkcontinuouslyontheaboveinordertohelpensurethattheorganizationispreparedforemergency situations.Tomakestrategicplanningrelevant,itisofutmostimportancethatUNOPSprocurementofficialsinvolvedin emergenciesprovideinputandlessonslearnedaftereachemergencyoperation.Strategicplanningmeasuresaslisted abovemightalsoberelevantincertaindecentralizedUNOPSoffices. 15.4.3.1 Emergencytaskforce Inallemergencysituations,thebusinessunitconcernedshouldliaisewithPGinordertoguaranteeearlyinformation exchangeandproactivemeasurestobetaken.Further,lessonslearnedshouldbecodifiedastheyformcrucialinputto processimprovementsandhelpbetterthemanagementoffutureemergencysituations. 15.4.4 Emergencyprocurementprocedures Duringemergencyoperations,procurementofficialsmayaltertheregularprocurementproceduresasoutlinedinthis section. Whenfacedwithanemergencyprocurementactivity,procurementofficialsshould: ● Conductbackwardplanning,i.e.planprocurementactivitiesstartingfromthetimethegoodshavetobe delivered,countingbackwardstodeterminethemaximumlengthoftimerequiredforeachprocurementstep (solicitation,evaluation,award,contractissuance,etc.); ● Determineproactivelythelikelyavailabilityofteammembersforevaluation; ● Issueurgentnotificationstorelevantstakeholdersinvolvedintheprocesssothattheycanbepreparedto respondfaster,e.g.ChairpersonofHQCPC,ECPO,etc. EPParelessformalandoffermoreflexibilitythantheregularprocurementproceduresapplicableinnon-emergency situations;atthediscretionoftheECPOmoreconservativeproceduresmightbeimposedthroughissuanceofwritten instructionstothebusinessunit.Forexample,thismightincluderequiringtransmittalofreceiptofofferstoasecure emailaddressorfaxnumber,ifavailable. 15.4.4.1 Availabilityoffunds Inemergencysituations,itwilloftenbenecessarytoinitiatesolicitationprocessespriortoreceivingthefunds.Under normalcircumstances,UNOPSwillnotundertakesolicitationsuntilfundsaresecuredinordertoavoiddeployingUNOPS resourcesonunconfirmedcommitments,andtoprotectUNOPSreputationamongsuppliers.However,inemergency situations,thesevereimpactofdelaysmayjustifycommencementoftheprocesspriortoconfirmationofavailabilityof funds.ThemarketmustbeinformedofUNOPSrighttocanceltheRFQandrejectalloffersreceived. Undernocircumstancesshouldanorderbeplacedpriortothereceiptoffunds.Anyexceptionstothisrulemustbe approvedinwritinginaccordancewiththepolicyonadvancefundingactivitiesestablishedbytheEDpursuanttoFRR 112.01. 15.4.4.2 Needsassessmentandrequirementdefinition Theassessmentofthefunctions,performancerequirements,characteristics,objectives,and/orexpectedoutputsofthe producttobeprocuredisnolessimportantwhenprocuringunderEPP.Totheextentpossible,theregularprocedures forrequirementsdefinitionspecifiedin4 .3ofthisProcurementManualshouldbefollowed.However,sinceemergency ProcurementManual,R evision7 172 procurementisoftendoneundertimeconstraintsandtheRFQmethodofsolicitationallowsmoreflexibility,less formalitycanbeacceptedforrequirementdefinitioninemergencysituations.Thefollowingpointsshouldbeconsidered: ● Theuseofbrandnamesinrequirementspecifications,whichisgenerallynotallowedundertheregular procedures,maybeusedinemergencyprocurement,ifitaidsdescriptionoftherequiredproduct.Toavoid restrictingcompetition,thewords‘orequivalent’mustbeaddedunlessaparticularbrandisrequiredfor standardizationpurposes.Itmustalsobestatedthatequivalentbrandnameproductswouldbeaccepted. Standardizationisparticularlysensitiveinemergencies:requirementofaspecificbrandmightdelaythedelivery, whileotherbrandscouldbereadilyavailableorex-stock; ● Productinstructionsandstandardspecifications/TORpreviouslydevelopedandavailablethroughtheUNOPS Intranetcanbeusedtofacilitatetherequirementdefinition; ● ExistingLTAscanprovideusefulspecificationsandmustalsobecheckedforcompliancewiththecurrentneed. IfLTAsexistfortherequestedproduct,andtheLTAcanadequatelycovertheneedintermsofstockavailability anddeliverytimes,ordersshouldbeplacedagainsttheexistingLTA; ● Purchaseex-stockshouldbeconsidered,althoughthisoftenrepresentsacostlysolutiontoadefinedneed; ● WhilenotmandatoryasperA nnex1:SustainableProcurementFramework,sustainabilityconsiderationsshould betakenintoaccounttotheextentpossibleandthatsupportfromPG’sSPTeamcanberequestedifneeded. Itisextremelyimportanttoconsiderthedesiredresultinordertoensurethatausefulproduct,coveringtheactualneed, isdelivered. 15.4.4.3 Sourcing TherearenospecificrequirementsconcerningsourcingunderEPP,however,itisrecommendedtogivepriorityto suppliersexperiencedinsupplyingtheUNsysteminemergencyoperationsinordertoreducelead-timesandtheriskof contractfailure.StrategicsourcingundertakenupfrontbyIPASProcurementshouldalwaysbechecked,asitcould provideusefulinput.IPASProcurementisavailabletoprovidesourcingsupportforspecificrequests. Thefollowingpointsshouldbeconsidered: a) UseexistingLTAsiffeasible(includingLTAsofotherUNentities); b) Considertheuseofexistingrostersorotherlistsofsuppliers; c) Considerpurchaseofsecondhandequipment;supplyfromUNOPSstock;redeploymentofgoodsfromother operations;borrowinggoodsfromanotherUNorganization;diversionofpipelinegoodsforanotherproject;or rentingequipmentuntilorderedgoodsaredelivered. ForsolicitationsundertakenthroughuseoftheRFQmethodofsolicitationtherearenospecificrequirementstoprepare ashortlist.However,inordertocomplywithbasicauditrequirements,theprocurementfilemustcontainabrief explanationastowhichsupplierswereconsideredandwhy. Ifitisdeterminedthatrapiddeliveryofgoods,servicesorworkscanonlybeachievedthroughtheawardofacontractto asanctionedorsuspendedvendor,thenspecificapprovalmustbeobtainedbytheECPOwithpriorclearancebythe DirectorPG,inlinewiththewaiverprocessdescribedintheOIVendorSanctions.Therequestforapprovalmustcontain properjustificationandindicationofadditionalsafeguardsthatwillapplytomitigatereputationalandotherrisksfor UNOPSrelatedtousingsuspendedvendors. 15.4.4.4 Solicitationmethod UnderEPP,anRFQmaybeusedforsolicitationofoffersregardlessofthevalueoftheprocurementandshallbedeemed tobeaformalmethodofsolicitation.Therearenospecificrequirementsconcerningthetypeofcompetition (national/international),butprocurementofficialsshouldensurecompetitionbyrequestingatleastthreequotations,if feasible. 15.4.4.5 Solicitation RFQscanbeusedregardlessofthevalueoftheemergencyprocurement.WhenusinganRFQinemergencysituations,no absolutedeadlineorspecifictemplateisrequired(exceptforworksprocurement),howeversuppliersshouldbegivena realisticdeadlinetorespondtotherequest.Therequestmustcontainenoughinformationtoenablesupplierstogivean informativequote,meaningallrequirementsmustbecommunicatedclearlyandinthesamemannertoallsuppliers alongwiththemethodofevaluation. RFQscanbeplacedorallyforgoodsandservices,howeverthequotesfromthesuppliersshallpreferablybeinwriting.If required,suppliersmayquotetheirofferorally,andconfirmpriceandtermsinwritingpriortoawardofcontract.Iftime ProcurementManual,R evision7 173 allows,writtenRFQsusingthecorporatetemplatesshouldbeissued,asthissupportsthetransparencyoftheprocess,by ensuringthatallsuppliersreceivethesameinformationatthesametime.However,aspecificRFQtemplatemustbe usedforprocuringconstructionworksandmaybelinkedtothemostappropriateworkscontractforthegivenworks, whichmaybetheMinorWorksContractoranyotheroftheUNOPSworkscontractsifmoreappropriate. AdditionalconsiderationsofRFQsunderEPP: 1. Additionalsuppliersmaybeaddedatanystageoftheprocess; 2. Localsuppliersmaybegivenpreference,duetotimeconstraintsandlogisticsconsiderations.However, procurementofficialsmustbeawarethatlocalavailabilityofproductsmightfluctuate,sincethestockofcertain productswillrapidlydwindleinanemergencysituation.Itisalwaysadvisabletocheckmultiplemarketsfor ball-backoptions,andtoreconfirmavailabilitybeforeplacinganorder; 3. Thesupplierofferingthelowestpriced,mosttechnicallyacceptableoffermightnotbeabletosupplyall requestedgoods,orthefullquantityrequested.Therefore,thepossibilityandoptiontomakesplitordersmust alwaysbemadeclearinanRFQforemergencies.Splitorderscanensureavailabilityofallrequesteditems,as wellassafeguardeconomybyplacingapartialorderwiththesupplierofferingthelowestpriceforthe respectiveitem.Incaseswherethefullquantityrequestedcannotbeprovidedbyonesupplier,anadditional ordercanbeplacedwiththesupplierofferingthesecondlowestpriced. 15.4.4.6 Evaluation OffersreceivedbasedonanRFQduringanemergencyoperationmustbeassessedagainsttherequirementsstatedin theRFQ.Atleasttwoindividualsmustbeinvolvedintheevaluationofoffers.Contractsareawardedaccordingtothe ‘lowestpriced,mosttechnicallyacceptableoffer’evaluationmethodologyandanevaluationreportmustbeprepared. Whenusingthismethodology,priceservesastheoverridingevaluationcriterionuponwhichtoawardacontract. However: a) Thismethodologydoesnoteverpermittheselectionofasubstantiallynon-compliantofferifasubstantially compliantofferexists; b) Thetechnicaladvantagesofferedbyahigherpricedquotationmayincertaincasesjustifyselectionofanoffer otherthanthelowestpriced; c) Further,theRFQmodalityallowsselectionofthemosttechnicallyacceptableofferincaseswherenoneofthe offersfullymeetstherequirementspecification(whereregularformalmethodsofsolicitationwouldrequire re-tendering). Theselectionofasupplierotherthantheoneofferingthelowestpricedoptionrequiresproperjustificationdocumented onfile.See8 Evaluationofsubmissions,f orfurtherguidance.Thefollowingpointsshouldbeconsidered: ● Whilstevaluationisconductedaccordingtothe‘lowestpriced,mosttechnicallyacceptable’methodology,andno exactevaluationcriteriamustbedeterminedintheRFQ,procurementofficialsstillhaveanobligationtopresent allsupplierswiththesameinformationregardingUNOPSrequirements,deliverydates,andanyotherfactors whichwillbeassessedduringevaluationandselection; ● Withalackoffirmevaluationcriteria,particularemphasismustbeplacedoncreatingawrittenrecordofthe evaluationprocessandthejustificationforsupplierselection; ● Theevaluationteamshallhavetheright,forreasonsofexpediencyandsubjecttoequaltreatmentofbidders,to decidenottoaskbiddersformissinghistoricaldocuments; ● Giventimeconstraintsandthuslimitedextenttowhichbackgroundcheckscanbeperformed,procurement officialsmayrequestaperformancesecurityfromthesupplier.Willingnessofbidderstoprovideaperformance securityisapositiveindicationregardingthefinancialpositionofthecompany; ● RFQsissuedduringanemergencyoperationconstituteaformalmethodofsolicitation.Hence,negotiationscan beundertakenwithapotentialsupplier,afterselectionofthesupplier,andinaccordancewith8 .9Negotiations (ITBprovisions). 15.4.4.7 Award ThePAwiththedelegatedauthority(DOA)forthevalueoftheprocurementactivity(see2 .5.2Delegationofauthority)will awardcontractsfurthertoanEPPactivity.WheretheECPOhasgrantedauthorizationtouseEPP,theuseofanRFQ processshallbedeemedtoconstitutea‘formalmethodofsolicitation’forthepurposesofFRR118.05(a).Theresulting awardtothewinningofferismadeonthebasisoftheuseofformalmethodsofsolicitationandrespectiveDOA thresholdsforawardsapply. ProcurementManual,R evision7 174 Wheredeemednecessaryandjustifiable,atemporaryincreaseintheprocurementDOAlevelsmaybegranted,inwriting, bytheECPO.Theincreasemustbetime-boundandgiventoaspecificindividual(notfunction). TheECPOmaydecidethatonlyHQCPCandnottheLCPCcanreviewrelevantsubmissionsunderEPP.Thecommittee designatedtoreviewEPPsubmissionswillbeindicatedbytheECPOatthetimeofEPPapproval.IfCPCreviewisrequired, thefollowingsimplifiedreviewprocessisestablishedforemergencies; ProcurementundertakenfollowingtheapprovaloftheECPOtouseemergencyprocedurescanbesubmittedto i. therelevantPAforawardthroughthechairpersonoftherelevantCPC; Thereisnorequirementforafullcommitteereview,butthechairpersonreviewsandprovideswrittenadviceto ii. therelevantPA.Alternatively,anadhocmeetingoftherelevantCPCcanbecalledatthediscretionofthe chairperson. Astandardrequestforemergencyawardmustbecompletedandsignedbythesubmitter.Inadditiontotheusual informationthatmustbeprovidedinarequestforaward,theemergencyawardcontainsthefollowing: a) Writtenconfirmationofnothavinganyvestedinterestinthesupplierrecommendedforaward.Ifaconflictof interestexists,itmustbeexplicitlydisclosedatthisstage,inadditiontothenormalrequirementtodiscloseany potentialconflictofinterestatanytimeduringtheprocurementprocess; b) Writtenconfirmationthatallrequireddocumentationisavailableonfile; c) Writtenconfirmationthattherecommendedcontractawardrepresentsthebestavailablesolutionaccordingto theinformationavailableatthetimeofrecommendationoftheaward. Fundsmustbeavailablepriortoawardofcontract,unlessadvancefundingappliesasdescribedinAI/FPG/2012/01.For requestsforemergencyawardrequiringCPCreview,pleaseusetheonlineCPCSystem.Forotherrequests,usethe template. 15.4.4.8 Contracts Duetotheriskinvolved,theproceduresforcontractpreparationandissuanceaswellascontractadministrationremain thesameasundernormalconditions.StandardUNOPScontractformatsareusedwhencontractingsuppliersduring emergencyoperations.UNOPSrequireswrittencontractstobesignedforallprocurementactivitieswithvaluesequalor aboveUSD2,500. UNOPSneverentersintooralcontracts;eachUNOPScontractmustbeinwritinganddulysignedbythepartiesasset forthinthismanual.CaremustbetakentoavoidexposingUNOPStotheriskofinadvertentlyenteringintoabindingoral agreement(see1 1Contractfinalizationandissuanceandcontractualinstrumentsforguidanceandcontracttemplates). 15.4.4.9 Contractmanagement Contractadministrationofemergencycontractsisacombinedresponsibilityoftheprocuringunitandthepersonnel responsibleforemergencyoperations(see1 3Contractmanagementforfurtherguidance). 15.4.5 Filing Properdocumentationoftheprocurementprocessinaprocurementfileisarequirementforeachprocurementexercise. TheuseoftheEPPallowsmoreflexibilityintheprocurementprocessthanUNOPSregularprocedures.Thisincreasesthe responsibilityofprocurementofficialsaswellasinvolvedmanagerstodocumentthattheprocurementhasbeen conductedconsistentwiththeprocurementprinciplesandinaccordancewiththeFRR.Procurementofficialsare remindedthatproperfilingalsoprotectstheindividualundertakingtheprocurementactivityfromunduesuspicionand ensuresthatactionscanbejustifiedtoauditors. InordertodocumenttheEPPandtojustifydecisionsandchoicesmadewhenselectingthesupplierandawardinga contract,allstepsintheprocessmustbedocumentedintheprocurementfile.Intheeventofdispute,thefileiscritical:it documentstheprocedure,establishesaninstitutionalmemory,formsthebasisofalessonslearnedprocess,andis essentialforauditpurposes. Pleaserefertosection1 3.9Maintenanceoffilesforfilingrequirements.Inadditiontodocumentsidentifiedtherein,for processesunderEPPthefileshouldalsoincludetherequestforapprovalaswellasapprovaloftheuseofEPP. 15.4.6 Audits TheTORforprocurement-relatedinternalauditofaUNOPSbusinessunitmayincludearequestforareviewofall procurementoperationscarriedoutunderEPP. ProcurementManual,R evision7 175 AsinthecaseofanyotherprocurementactivityundertakenbyUNOPS,thepersonnelinvolvedremainpersonally responsibleandaccountablefortheiractionsorlackthereof,andcanbeheldpersonallyresponsibleandfinanciallyliable foranymismanagementorundueactiontaken. Chapterr esources UNOPSpolicies EODOrganisationalPrinciplesandGovernanceModel EODFinancialRegulationsandRules EODHealth&SafetyandSocial&EnvironmentalManagement EOIDelegationofAuthorityandAccountabilityFramework ODInternalControlFramework ODInternalAuditandInvestigationsCharter OIVendorSanctions OIRiskManagement Annex1:SustainableProcurementFramework Annex2:QualityAssurancePolicy-ProcurementofMedicines,MedicalDevices andotherHealthProducts PQMS:ApproveandManageEmergencyProcurementProcedures RequestforapprovalofEPP Templates Otherusefulresources UNGlobalCompact Intranetsite:UNOPSSustainableProcurement Intranetsite:SustainableProcurementFramework ProcurementManual,R evision7 176 Appendices ProcurementM anual,A nnex1 :S ustainableP rocurementF ramework PleaserefertotheUNOPSwebsitetoaccessthisdocument:h ttps://unopsprocurement.page.link/SP-Framework ProcurementM anual,A nnex2 :Q ualityA ssuranceP olicyf ort heP rocuremento f Medicines,M edicalD evicesa ndo therH ealthP roducts PleaserefertotheUNOPSwebsitetoaccessthisdocument: https://unopsprocurement.page.link/QA-Policy-Medicines-Medical-D-Health-Products ProcurementManual,R evision7 178 Glossary Acceptedcontract Theamountstatedinthescheduleofdetailsandrecordedinthescheduleofcontractprice, amount basedontheestimatedquantitiesandfixedunitrateandpricesandprovisionalsums,(ifany), insertedinthebillofquantities,fortheexecutionandcompletionoftheworksandremedying anydefects. Accountability Theobligationto: a.Demonstratethatworkhasbeenconductedinaccordancewithagreedrulesandstandards; b.Reportfairlyandaccuratelyonperformanceresultsvis-à-vismandatedrolesand/orplans. Administrative AnadministrativeinstrumentusedbyUNOPStoestablishinstructions,proceduresandbusiness instruction(AI) processmapsforimplementationofsuperiorUnitedNationslegislationsapplicabletoUNOPS orOrganizationalDirectives(ref:OD01). Advancefinancing Theauthorizationtoincurpartialexpenditurespursuanttoaprojectagreementbutpriorto receiptofprojectfunds. Arbitration21* Amethodthatisagreedtoinadvancebythepartiestoacontracttoresolveadisputeby submissiontooneormoreneutralthirdpartyarbitratorsforabindingjudgement;arbitrationis normallyusedtoavoidlitigation,i.e.courtprocedures. Assets Comprise: a.Tangibleassetsorresources–controlledbyUNOPSasaresultofpastevents,includingwork inprogress,andfromwhichfutureeconomicbenefitsorservicepotentialareexpectedtoflow toUNOPS–thatarephysicalinnature,haveavalueabovethethresholdsetbytheExecutive Directorandareincludedintheinventory,excludingcashandcashequivalents; b.Intangibleassetsorresources–controlledbyUNOPSasaresultofpastevents,including workinprogress,andfromwhichfutureeconomicbenefitsorservicepotentialareexpectedto flowtoUNOPS–whichdonothaveaphysicalexistence,includingbutnotlimitedtofranchises, trademarks,patents,copyrights,goodwill,securities,financialinstrumentsandcontracts. Audit ThesystematicexaminationandverificationofUNOPSaccountsandtransactionrecords,other relevantwrittendocuments,andphysicalinspectionofproperty,plantandequipmentby qualifiedaccountants. Award Theauthorizationgivenbyauthorizedpersonneltoestablishacommitment Bankguaranteefor AnunconditionalandondemandbankguaranteefromthecontractortoUNOPSforadvance advancepayment paymentenablingthecontractortocommenceworks.Suchadvancesarriveatfirstinterim payment. Bankguaranteefor AbankguaranteeobtainedfromthecontractortoprotectUNOPSfromnon-performancebythe performance contractorofitscontractualobligations.ItisapromisefromabankthatitwillpayUNOPSthe amountoftheguaranteeifthecontractorfailstoperformanyoftheterms,provisionsor conditionsofthecontract. Bestvalue Lowestpriceisnotnecessarilythemostimportantcriterionintheprocurementofgoodsand services;theconceptofbestvaluetakesmanyfactorsintoaccounttoselecttheoptimalsolution toaspecificneed. Bestandfinaloffer Atoolthatcanbeusedduringthefinalevaluationphaseofaprocurement (BAFO) Bestvaluefor Thetrade-offbetweenpriceandperformancethatprovidesthegreatestoverallbenefitunder money thespecifiedselectioncriteria. 21* Alltermsmarkedwithan*areinaccordancewiththeCommonUNGlossaryofTermsasagreedbytheHLCM ProcurementNetwork. ProcurementManual,R evision7 179 Bid Anofferinresponsetoaninvitationtobidoranofferinresponsetoanelectronicauction. Bidsecurity(bid Asecurityfromasuppliersecuringobligationsresultingfromacontractawardwiththe bond)* intentiontoavoid:thewithdrawalormodificationofanofferafterthedeadlineforsubmission ofsuchdocuments;failuretosignthecontractorfailuretoprovidetherequiredsecurityforthe performanceofthecontractafteranofferhasbeenaccepted;orfailuretocomplywithany otherconditionprecedenttosigningthecontractspecifiedinthesolicitationdocuments. Bidder/proposer/ Anentitythatsubmitsanofferinresponsetoasolicitation.Normally,thetermbidderisusedto offeror* refertotheentityrespondingtoanEOI,RFI,ITB,RFQoranelectronicauction;theterms proposerorbiddermaybeusedtorefertotheentityrespondingtoanRFP. Bidprotest Acomplaintagainstthemethodsemployedordecisionsmadebyacontractingauthorityinthe administrationofaprocessleadingto(i)theawardofacontract,(ii)inclusioninashortlist followinganEOIorapre-qualificationprocess. Billoflading* Acarrier’scontractandreceiptforgoodsitagreestotransportfromoneplacetoanotherandto delivertoadesignatedrecipient(consignee). Billofquantities Adescriptionandaquantitativeestimateofallmaterials,and/orsupplies,whichwillberequired (BOQ)* foraproposedconstructionprojectorproductionofequipment(usuallycustomdesigned), providedtobiddersforpricingpurposes. Blanketpurchase AwrittenagreementbetweenUNOPSandasupplierestablishedforadefinedperiodoftime agreement(BPA) (normallynotexceeding12months)forclearlyspecifiedgoods/suppliesorquantifiableservices atfixedpricesorfees.BPAsaretypicallyissuedatthelocalleveltosatisfystraightforwardand recurringoperationalrequirementsofasupportnature. Brandnames Anameortrademarkbywhichoneproducerdistinguishestheirproductfromthoseofsimilar productsbyotherproducersinthesameindustry.Abrandnameidentifiesboththeproduct andtheproducer. Businessunit Anoperationorofficethatisledbytherespectivekeymanagementpersonnel.InUNOPS,these unitstypicallyconsistofheadquarters,regionalofficesandoperationscentres,projectcentres andclusters. Buyer* Theindividualorpersonneldesignatedbyanauthorizedofficialtoundertakeallactivities necessaryfortheprocurementofgoods,works,orservicesinaccordancewiththeapplicable regulations,rules,policies,andprocedures.ThetermbuyerisalsousedtodenotetheUNentity thatisapartytothecontract.AtUNOPS,theterm‘procurementofficials’maybeusedfor personnelexecutingtheroleofbuyer. Call-offorders Ordersagainstanestablishedlong-termagreement. Cartel Asmallgroupofcompetingproducers/suppliersofagoodoraservicewhoagreetoregulate production,priceand/ormarketinginanefforttocontrolormanipulatethemarket. Catalogue* Anorganizedlistofgoodsorservicesspecifyingthedescription,price,unitofmeasureand otherattributes.Acataloguemaybeavailableasadocumentorinelectronicformat. Certificatefor Acertificationofdesigncompliance,confirmingthatadesignhasbeenreviewedandassessed DesignReview fordesignriskinaccordancewithUNOPSDesignPlanningManual.Requiredbeforethetender Compliance processcommences. Client AnyentitytowhichUNOPSisauthorizedtoprovidegoods,renderservicesand/orothertypesof support,asmayfromtimetotimebeestablishedbytheExecutiveBoard,namely:any organizationoftheUnitedNationssystem(includinginternationalandregionalfinancial institutions)orentityactingthroughanorganizationoftheUnitedNationssystem,any government,inter-governmentalentity,internationalorganizationandnon-governmental organization. Closingdate Thedeadlineforallbid/proposalsubmissions. Cluster Athematic,orotherwisedefined,UNOPSbusinessunittailoredtospecificpartnerandclient needsforcoordinatedglobalormulticountrydeliveryofprogrammaticsupport. ProcurementManual,R evision7 180 Collaborative AprocurementarrangementinwhichseveralUNorganizationscombinetheireffortsto procurement, undertakeprocurementincooperationorsharetheoutcomeofaprocurementprocess, common therebyachievingbenefitsforthegroupinitsentirety.Theobjectiveofcollaborative procurement* procurementistoachievereducedpriceorbetterservicethrougheconomiesofscaleandto reduceinefficiencyandduplicationacrosstheUNorganizations. Commitment Theanticipatedorcontingentliabilityagainstfundsallocatedforthecurrentorfutureyear(s). Competitive Aprocurementmethodinwhichoffersfromcompetingsuppliersareinvitedbyopen bidding* advertisementandprovidedwiththescope,specifications,andtermsandconditionsofthe proposedcontractaswellasthecriteriabywhichtheofferswillbeevaluated.Theobjectivesof competitivebiddingaretoobtaingoodsorservicesatthelowestcostorbestvaluethrough openandfaircompetition. Consignment* a.Anagreementwithasuppliertostockgoodsatacustomer’slocationwiththegoods remainingthepropertyofthesupplieruntilusedorsold; b.Ashipmentthatishandedovertoacommoncarrierfortransportanddelivery. Contingency Amanageableandidentifiablebudgetfornecessary,unforeseenandunknowncomponentsof allowance workswithintheoverallgeneralscope,butnotforadditional,unconnectedoroffsiteworks. Contract* InthecontextofUNprocurement,acontractisawritten,legallybindingagreementbetweenthe organizationandasupplier,whichestablishesthetermsandconditions,includingtherightsand obligationsoftheorganizationandthesupplier.Acontractmaytakemanydifferentforms,e.g. agreement,purchaseorder,memorandumofunderstanding,lettersofassist. Contract Allactionsundertakenaftertheawardofacontractrelatingtotheadministrativeaspectsofthe administration* contract,suchascontractamendment,contractclosure,recordretention,maintenanceofthe contractfile,andhandlingofsecurityinstruments(e.g.performancesecurity). Contractdispute AnunresolvedcontractualdisputebetweenthesupplieroritsrepresentativeandUNOPS personneldesignatedinthecontract,andwhichisthereforeescalatedtoahigherauthority. Contract Theongoingmonitoringandmanagementofthesupplier’sperformanceregardingthepromised management* goodsorservices,aswellasassuringcompliancewithallothertermsandconditionsofa contract,suchaspriceanddiscounts.Itincludesmanagingtherelationshipbetweenthe supplier,theprocuringunit,therequisitionerand/ortheenduser,feedbacktothesupplier regardingitsperformance,aswellasdisputeresolution,ifnecessary. Contract Anywrittenchangeinthetermsofthecontract.Contractmodificationsonlybecomeeffective modification* whenexecutedbybothparties. Contractsand property HQCPCorLCPCarecommitteestoreviewprocurementprocesses,thusverifyingwhether procurementhasbeenundertakeninaccordancewithestablishedproceduresandinlinewith committee(CPC) theFRR.TheyrecommendawardorrejectiontotheappropriatePA. Contractor* Anypartytoaprocurementcontractwiththeorganization.Acontractormaytakevariousforms, includinganindividualperson,acompany(whetherprivatelyorpubliclyheld),apartnershipora governmentagency. Costestimate* Anapproximatecalculationofchargesorcoststosupplygoodsorservices. Currency Cashinanyformwheninactualuseasamediumofexchange. Default* Afailurebyacontractingpartytomeetoneormoreofitsobligationsunderthecontract. Defectsnotification period(DNP) Delaydamagesfor Theperiodbetweentaking-overandthefinalcompletionoftheworks.Thedefectsnotification periodistoenabletimeforanydefectstobeknownandtonotifythecontractortomakegood. Ifthecontractorfailstocomplywiththetimeforcompletion,asspecifiedinthecontract,and works completetheworksorasectionwithinthetimeforcompletion,thecontractorshallpaydelay damagestoUNOPSforthisdefault.Thedelaydamagesshallbeasstatedinthescheduleof detailattimeoftenderandshouldbepaidforeverydaywhichshallelapsebetweenthetimefor ProcurementManual,R evision7 181 completionandthedatethewholeoftheworksorrelevantsectionhasbeentakenoveras statedinthetakingovercertificate. Delegationof Thewrittenstatementofconditions,procedures,andtermsthatadelegatemustfollowin authority(DOA) executingadelegatedtask. Delivery Thetransferoftitleforashipmentthroughtransferofanoriginalcopyofthebillofladingtothe consignee. Deliverytime* Thetimetakentodelivergoodsfromthedateofcontracttothetimewhenthesuppliermakes thegoodsavailabletothebuyerattheagreedplaceasperthedeliveryterms. Designdocuments Documentsthatprovidebackgroundanddetailedinformationforconstructionworks.They describethescopeofworksandincludeallrequirementsandinformationtocarryouttheworks (technicalspecifications,drawings,BillsofQuantity,etc.) DesignPlanning TheUNOPSInfrastructureProjectDesignPlanningManualsetsoutguidelines,mandatory Manual minimumstandards,andperformancerecommendationsandrequirementsforinfrastructure design. Directcontracting Contractingwithoutcompetition(solesource).Thecontractisnegotiateddirectlywiththe supplier. Disabilityinclusive Adisability-inclusivebusinessisasupplierwhichmakesadedicated,consistent,andmeasurable business efforttoimplementdisability-inclusivepractices.Supplierscanshowthattheyare disability-inclusivethroughavarietyofmeanssuchashavinganorganizationalpolicyon disabilityinclusion,recruitingandhiringpeoplewithdisabilities,offeringreasonable accommodationtocandidatesandpersonnelwithdisabilities,providingaccessiblepremises, ensuringthattheirsupplychainsaredisability-inclusive,manufacturingaccessibleproducts followingUniversalDesignprinciplesorothers. Disposal* Theprocessofremovingsomethingfromalocation,typicallytheremovalofscrap,surplus, excess,obsoleteandwasteitemsfromanorganization’spremises. E-procurement* Electronicprocurementthatoccurswhentheactivitiesofthepurchasingprocessareconducted electronically,typicallyovertheInternet,toshortenthecycletimeandlowerthetransaction costsoftheacquisitionprocess. Employer Entitythatsignstheworkscontract-UNOPSprocurementauthority. Employer’s Thepersonresponsibleformanagingthecontractonbehalfoftheemployer,usuallytheUNOPS representative projectmanager Employer’s Anoutlineorperformancespecificationpreparedbytheemployer. requirements Enduser Ultimatebeneficiary/userofthegoodsandservicesbeingprocuredduringaprocurement activity. Exigency* Anexceptional,compelling,emergentneedorsituationofforcemajeurenotresultingfrompoor planningormanagementorfromconcernsovertheavailabilityoffunds,thatwillleadtoserious damage,lossorinjurytopropertyorpersons,ifnotaddressedimmediately. Expressionof Aresponsetoarequestforexpressionofinterestexpressinginterestinparticipatingina interest(EOI)* solicitation. FIDIC InternationalFederationofConsultingEngineers Finalcompletion Indicatestheendofthecontractor’sobligationorresponsibilitytoUNOPSandtheworks. FinalCompletion IssuetothecontractorbyUNOPS(employer)certifyingthattheendofthecontractor’s Certificate obligationorresponsibilitytoUNOPSortheworks. Fixedprice* Acontracttermwhichindicatesthatthepriceissetatacertainamountandisnotsubjectto changeunlessthepurchaserrequestsachangeinspecifications,deliveryorterm.Generally,a purchaser’srequestforachangetospecifications,deliveryortermsinafixedpricecontract wouldonlyoccurinresponsetoanunexpectedchangeinspecificationsoracritical ProcurementManual,R evision7 182 circumstancethatwouldimpactthesupplier’sabilitytofulfilthecontractinaccordancewiththe originalterms. Fixedpricecontract Acontractinwhichthecontractoragreestoafixedcontractprice,whichinsomecasesis subjecttocostescalationclauses. Forcemajeure* Acontractprovisionunderwhichmajor(andusuallyuncontrollable)eventsmayexcuseaparty, inwholeorinpart,fromtheperformanceofitscontractualobligations;e.g.fire,war,orsevere weather.ThisisastandardclauseincontractsoftheorganizationsoftheUnitedNations CommonSystem. Financial regulationsand UNOPSFinancialRegulationsandRuleseffective1February2009(OrganizationalDirectiveNo3 (OD03)) rules(FRR) Fundingsource a.AclientthatprovidesfundstoUNOPSpursuanttoaprojectagreementbetweenUNOPSand thatclient; b.Wherethefundingsourceisnotaclient,theentitythatprovidesfundstoUNOPSwiththe writtenconcurrenceofaclientpursuanttoasignedprojectagreementbetweenUNOPSandthe fundingsource. GeneralConditions TheGeneralConditionsofContract(sometimesreferredtoas‘generaltermsandconditions’) ofContract(GCC)* areasetofstandardcontractualprovisions,whichareincorporatedintovirtuallyevery commercialcontractthattheUN,includingitsfundsandprogrammes,concludes.TheGCC coverarangeofissues,includingthecontractor’sstatusvis-à-vistheOrganization,theuseof sub-contractors,indemnification,intellectualpropertyrights,useofthename,emblemorseal oftheUnitedNations,terminationandeventsofforcemajeure,disputesettlement,privileges andimmunities,standardsofconduct,andamendments. (UnitedNations) VoluntaryinternationalcorporatecitizenshipnetworkinitiatedbytheSecretaryGeneralto GlobalCompact* supporttheparticipationofboththeprivatesectorandothersocialactorstoadvance responsiblecorporatecitizenshipanduniversalsocialandenvironmentalprinciplestomeetthe challengesofglobalization.Itisbasedon10principlesrelatedtohumanrights,labour, environmentandanti-corruption.Seeh ttp://www.globalcompact.orgformoreinformation. Goods Objectsofeverykindanddescriptionincludingrawmaterials,productsandequipmentand objectsinsolid,liquidorgaseousform,andelectricity,aswellasservicesincidentaltothe supplyofthegoodsifthevalueofthoseincidentalservicesdoesnotexceedthatofthegoods themselves. Guarantee* Apromiseorapledge,i.e.somethinggivenorexistingassecuritysuchastofulfilafuture engagementorasubsequentcondition(e.g.bankguarantee).Itcanalsobeaprovisionina contractbywhichonepersonpromisestopaytheobligationofanotherpersonincasethat personfailstopaydebtsorperformaspecificduty. Incoterms* Incotermsrulesarestandardizedandwidely-recognizedtradeterms,preparedbythe InternationalChamberofCommerce(ICC),tobeincludedincontractsforthesaleofgoods, providingstandardcontractualprovisionsthatclarifythecosts,risksandresponsibilitiesofthe partiestothecontract,particularlyinrelationtotheshipmentanddeliveryofthegoodsfrom sellerstobuyers.RefertotheICCwebsite(www.iccwbo.org)forinformationabouttheseterms andtheirdefinitionswhicharecopyrightedbytheICC. Individual PersonnelretainedbyUNOPSintheirindividualcapacitytoundertakeaspecificassignment. contractors Instrumentof Thedocumentsignedbythepartiesandformingpartofthecontract. agreement Intellectual Creationsorinventionsofthemind,including,butnotlimitedto,copyright(suchasdesigns, property* artwork,software,data,originaltext,maps),trademarks(suchassymbolsandnames)and patents(suchasdrugformulations,hardware). Internalcontrol Aprocess,directedbytheExecutiveBoardandcarriedoutbyUNOPSmanagementandother personnel,designedtoprovidereasonableassuranceregardingrobustriskmanagementand ProcurementManual,R evision7 183 theachievementofobjectivesandgoals,aimedatincreasingtheeffectivenessandefficiencyof operations,thereliabilityoffinancialreporting,andcompliancewithapplicablelawsand regulations. Inventory* Anymaterial,componentorproductthatisheldforuseatalatertime. Invitationtobid Aformalmethodofsolicitationwhereprospectivesuppliersarerequestedtosubmitabidfor (ITB)* theprovisionofgoodsorservices.Normallyusedwhentherequirementsareclearlyand completelyspecifiedandthebasisforawardislowestcost. Invoice* Supplier’sdemandforpaymentsettingouttheamountforpaymentbythebuyerinrespectof goodsdeliveredorservicesrendered. Leadtime* Thetimethatelapsesfromplacementofanorderuntilreceiptoftheorderforgoods,services orworks,includingtimeforordertransmittal,processing,preparationandshipping. Lease Acontractwherebyinreturnforapaymentorseriesofpaymentsthelessorconveystothe lesseetherighttouseanassetforanagreedperiodoftime.Therearetwotypesofleases, namely,afinancelease,whichtransferssubstantiallyalltherisksandrewardsincidentto ownershipofanassetwhiletitlemayormaynotbeeventuallytransferred;andanoperating lease,whichisaleaseotherthanafinancelease. Legalobligation Anobligationthatderivesfrom: a.Acontract(throughitsexplicitorimplicitterms); b.Alegislation; c.Otheroperationoflaw. Letterofintent* Apre-contractualdocument,usuallyintheformofaletterandsometimessignedbyboth parties,usedtoexpressexpectationofcontractformationinthefutureandtoensurethat certainbasicagreementsareclearlyunderstoodbybothparties.Whenproperlydrafted,theLOI shouldcreatenobindingobligationtoeitherparty. Liability* Anyobligationincurredasaresultoflaw,ruleoragreement;beinglegallyobligedand responsible;adebtoranobligationtoanotherparty. Lifecyclecost, Thesumofallrecurringandone-time(non-recurring)costsoverthefulllifespanorspecified wholelifecost, periodofagood,service,structure,orsystem.Itincludespurchaseprice,installationcost, totalcostof operatingcosts,maintenanceandupgradecostsandremainingresidualorsalvagevalueatthe Liquidated Asumagreeduponduringtheformationofacontractwhichwillbepaidbythebreachingparty ownership* endofownershiporitsusefullife. damages* intheeventofadefinedbreachofcontract(suchasnon-performanceordelayindelivery).The amountofliquidateddamagesmustbearrivedatingoodfaithandmustbebasedonan estimateoftheactualdamagethatwillensuefromthebreach. Litigation Lawsuit,legalaction,includingallproceedingstherein.UNOPSisimmunefromlegalactionin courts.Disputeswithcontractorsareresolvedeitherbynegotiation,conciliationorarbitration. Logistics* Theprocessofplanning,implementingandcontrollingtheefficient,cost-effectiveflowand storageofgoodsandrelatedinformationfrompointoforigintopointofconsumptionforthe purposeofconformingtocustomerrequirements. Long-term AwrittenagreementbetweenanorganizationoftheUnitedNationssystemandasupplierthat agreement(LTA)* isestablishedforadefinedperiodoftimeforspecificgoodsorservicesatprescribedpricesor pricingprovisionsandwithnolegalobligationtoorderanyminimumormaximumquantity. Marketresearch* Theprocessofcollectingandanalysinginformationaboutcapabilitieswithinthemarketto satisfytheorganization’sneeds,inordertoidentifysuppliers,assistinthedevelopmentof specifications,TORsandSOWs,ascertainpricinginformation,andobtaininformationon availabletechnology. Microenterprises:1–9employees;Smallenterprises:10–49employees;andMedium enterprises:50–249employees.However,thelocaldefinitionofMSMEsvaryfromcountryto ProcurementManual,R evision7 184 Micro,Smalland Medium country,andisbasednotonlyonnumberofemployees,butalsobyinclusionofothervariables suchasturnaroundandassets. Enterprises(MSME) Memorandumof Understanding (MoU)* AsusedwithintheUNsystem,aMemorandumofUnderstandingiseither: a.Aninformalagreementoutliningtheparties’expectations,commitmentandlonger-termgoals inbroaderratherthanspecifictermsor b.Alegallybindingcontract,generallyusedwhenthecontractingpartyisanon-commercial entity.ThelanguageoftheMoUmaydeterminewhetheritislegallybindingoneitherparty. NetPresentValue Comparesthevalueofadollartodaytothevalueofthatsamedollarinthefuture,taking (NPV) inflationandreturnsintoaccount.IftheNPVofaprospectiveprojectispositive,theinvestment addsvalueanditmaybeaccepted.Ifitisnegative,theprojectshouldberejected. Non-historical Adocumentspecificallyrelatedtoatenderandonethatthebiddercouldnotbeexpectedto document possessbeforethesolicitationdocumentwasissued;e.g.abidsecurity. Offer/tender/submi Agenerictermforbids,quotationsandproposals,receivedfromasupplierinresponseto ssion* solicitationdocuments. Organizational Administrativeinstrumentusedtoestablishorganization-widepoliciesthatgovernactionwithin directive(OD) UNOPSand/orexternalrelations. Outsourcing* Theprocessofcontractingoutabusinessprocess,whichanorganizationmayhavepreviously performedinternallyorwhichtheorganizationdeemsnecessaryorimportant,toan independentcompany,supplierorcontractorwheretheprocessispurchasedasaservice. Performance AfinancialinstrumentthatisintendedtoprovidetheUNwithsecurityagainstfailurebya security, suppliertoperformitsobligationsandservesasasourceofcompensationforasupplier’s performancebond* failuretofulfilthetermsofacontract. Personnel AllUNOPSstaffmembersandotherindividualsengagedbyUNOPSunderspecificcontractual arrangementstoperformservicesforUNOPSprojectactivitiesoradministrativesupport. Policiesand Theprinciplesandguidelinesformulatedoradoptedbyanorganizationtoreachitslong-term procedures goals.Theyaredesignedtoinfluenceanddetermineallmajordecisionsandactions,andall activitiestakeplacewithintheboundariessetbythem.Thepoliciesandproceduresmaytake theformoforganizationaldirectives,administrativeinstructions,standardoperatingprocedures andotherwrittendocuments. Priceescalation Thepracticeofhavingamechanismtoincreaseunitpricesthroughoutthecontractlifethat shouldreflectinflation,usuallyonlargecontractsinareaswithsignificantinflation. Procurement* Theacquisitionthroughpurchaseorleaseofrealproperty,goodsorotherproducts(including intellectualproperty),worksorservices. Procurement Actionsundertakentocarryoutprocurement. activities Procurement Accordingtothemethodofdefiningdelegationsofprocurementauthority,thepersonnel authority holdingtherespectiveprocurementauthorityisdenominated‘theprocurementauthority’orthe PA. Procurement Theforms,protocols,orconditionsthatregulatetheconductofprocurementactivities. modalities Procurement TheUNOPSpersonnelresponsibleforcarryingoutanyaspectoftheprocurementprocess. official Procurementplan Theworkplanregulatingtheprocurementactivities. Procurement reviewcommittee, reviewcommittee Committeeestablishedfortheindependentreviewofproposedcontractsovercertain thresholds.Thereviewisconductedtoverifythatallprocurementrules,policiesandprocedures aremet,andthattheorganization’sinterestsareproperlyprotected. oncontracts,or ProcurementManual,R evision7 185 committeeon contracts* Procurement Previouslyprocurementadvisor,roleasdefinedinOrganizationalDirective–UNOPSGlobal reviewer Structure(OD15);designatedbytheDirector,PG:mandatedtorepresentthepracticeas strategicbusinesspartnersforregionsand/orotherpractices;TORcanbefoundonthePG intranet. Product Theuseoftheword‘product’inthecontextofthismanualisusedtocovergoods,works,and services. Project AnyundertakingbyUNOPSonbehalfofoneormoreofitsclientsinrespectofwhicha separatelyidentifiableprojectaccount(oraccounts)hasbeenestablished. Projectagreement Alegallybindingdocument,togetherwithanywrittenamendmentsthereto,agreedbetween UNOPSandtheclientsettingoutthearrangementsforservicestoaprojectandthebudgetfor suchservices,includingtheUNOPSmanagementfee. Property,plantand equipment Tangibleassets: a.HeldbyUNOPSforuseintheproductionorsupplyofgoodsorservices,forrentaltoothers, orforadministrativepurposes; b.Expectedtobeusedduringmorethanonereportingperiod. Proposal* Anofferinresponsetoarequestforproposal. Purchaseorder Atypeofcontractthatdocumentsthepurchaseofgoodsand/orservices. (PO)* Quotation* Anofferinresponsetoarequestforquotation.However,ifitisinresponsetoanenquiry,itis simplyastatementofpriceandavailability. Requestfor expressionof Anadvertisementtoidentifysuppliersthatwishtoparticipateinaforthcomingsolicitation (pleaseseealso‘expressionofinterest’). interest* Requestfor Aninstrumenttoconductamarketsurveyinordertoobtaininformationfromthemarketthat information(RFI)* canbeusedtoidentifyavailableorpotentialsolutionsforfulfillingidentifiedneedswhichmay includeinformationoncostanddeliverytime. Requestfor Aformalmethodofsolicitationwhereprospectivesuppliersarerequestedtosubmitaproposal proposal(RFP)* fortheprovisionofgoods,worksorservices,basedonthespecifications,statementofwork,or termsofreferenceincludedinthesolicitationdocuments.Normallyusedincaseswherethe requirementsarecomplex;cannotbeclearlyorcompletelyspecified,wheredetailedtechnical evaluationsaretobeperformed,and/orwherepricingorcostmaynotbethesolebasisof award. Requestfor Aninformalmethodofsolicitationwherebysuppliersarerequestedtosubmitaquotationfor quotation(RFQ)* theprovisionofgoodsorservices.Normallyusedforstandard,off-the-shelfitems,wherethe valueoftheprocurementfallsbelowtheestablishedthresholdforformalmethodsof solicitation. Requisition* Awrittenorcomputerizedrequestfromaninternaluser/customerforthefulfilmentor procurementofgoods,servicesorworks. Requisitioner* Thepersonorpersonnelinitiatingapurchaserequisition,i.e.arequestforgoods,worksor services. Residualvalue* Thevalueofanitemwhichhasserveditsfunctionalpurposebutretainssomevalueasin trade-inorscrap. Retention TheamountretainedfromeachinterimpaymentmadetothecontractorandheldbyUNOPSon trusttoprotectUNOPSagainstcosts,charges,expensesanddamagesforwhichthecontractor isliabletoUNOPSunderorinconnectionwiththecontract,e.g.asaresultofdefectsappearing intheworks. ProcurementManual,R evision7 186 Schedules Describetheprojectspecificandtechnicalinformationtobeincorporatedpriortoissuingthe tender. Sealedoffer* Anofferwhichhasbeensubmittedinasealedenvelopetopreventitscontentsfrombeing revealedorknownbeforethedeadlineforthesubmissionandopeningofalloffers. Security FinancialinstrumentsthatareintendedtoprovidetheUNwithsecurityagainstexpensesand instruments* lossesthatresultfromafailurebyasuppliertoperformitsobligations.Theyareintendedto ensurethatfundingisavailabletocompensatetheUNforsuchfailureandarenotintendedasa punishment.Themainsecurityinstrumentsarebidsecurityandperformancesecurity.A securitycantaketheformofbankguarantees,suretybonds,stand-bylettersofcredit,cheques onwhichabankisprimarilyliable,andcashdeposits. Segregationof Aninternalcontrolmechanismusedtoassurethatnosingleindividualororganizationalunit duties* givenresponsibilityformorethanonerelatedfunction. Services* Work,dutyorlabourperformedbyacontractorpursuanttoacontract.Renderingofservices mayinvolvetheassociatedprovisionofutilitiesorfacilitiesifspecifiedinthetermsofthe contract.Typicalexamplesofservicesincludesecurity,catering,cleaning,travelmanagement, eventmanagement,ITservices,training,freightforwarding,andconsulting. Solesource* Aprocurementtermemployedwhenthereisnocompetitivemarketplacefortherequirement, i.e.theproductorserviceneededisavailableonlyfromonesource;alsoreferredtoassingle source/directcontracting. Solicitation* Generictermforarequesttosupplierstoofferabid,quotationorproposal. Solicitation DocumentsissuedtodescribeprocurementrequirementsandtoinviteSupplierstosubmita documents* bid,quotationorproposal. Solicitationmethod Themethodusedtosolicitoffersfromsuppliers.ITB,RFP,RFQ,andshoppingaremethodsof solicitation. Sourcing* Theprocessofidentifyingsuitablesuppliersthatcouldproviderequiredproductsorservicesfor theacquiringorganization. Specifications* Adescriptionofthetechnicalrequirementsforamaterial,productorservice.Usuallyreferring tothedefinedrequirementsformaterialsorproducts,butcanalsorelatetotherequirements forservices(termsofreference). Standardization* Theprocessofagreeingonastandardspecificationforaspecificproductorlineofproducts. Usuallyconductedtoachieveeconomiesofscale,compatibilitywithotherproducts,facilitation ofoperation,maintenance,andrepairofalreadypurchasedgoods,etc.Standardizationcould resultinsoleorlimitedsourcesituations;thisshouldbeaconsiderationinthedecisionfor standardization. Statementofwork Requirementspecificationsforworkassignmentsoutliningthespecificservicesacontractoris (SOW)* expectedtoperform,generallyindicatingthetype,levelandqualityofservice,aswellasthe timeschedulerequired.Usuallyaccompaniedbyabillofquantities(BOQ)and/or drawings/designs–notusedforprocurementofworksatUNOPS. Stewardship* Theresponsibilityofanorganizationformanagingthefundsandresourcesentrustedtoitbyits memberstatesandotherdonorsinanethicalandtransparentmanner,andforthewelfareand intheinterestofthedesignatedbeneficiariesofthefundsandresourcesentrusted. Subcontractor* Apartythatcarriesoutworkforacontractoraspartofalargerproject. Supplier,vendor* Anentitythatpotentiallyoractuallyprovidesgoodsorotherproducts(includingintellectual property),servicesand/orworkstotheorganization.Asuppliermaytakevariousforms, includinganindividualperson,acompany(whetherprivatelyorpubliclyheld),apartnership,a governmentagencyoranon-governmentalorganization.Whilebothtermsmaybeused interchangeably,thepreferredtermatUNOPSissupplier. Sustainable Procurementiscalledsustainablewhenitintegratesrequirements,specificationsandcriteria procurement* thatarecompatibleandinfavouroftheprotectionoftheenvironment,ofsocialprogressandin ProcurementManual,R evision7 187 supportofeconomicdevelopment,namelybyseekingresourceefficiency,improvingthequality ofproductsandservicesandultimatelyoptimizingcosts. Taking-over Whenthewholeoftheworksortherelevantsectionorpartoftheworksarecompleteexcept forminoromissionsandminordefects(substantialcompletion)andreadytobeutilizedbythe enduserAtthispointfinalresponsibilityfortheworkssitswithUNOPSuntilfinalhandoverto theenduserorclient. Taking-over IssuedbyUNOPS(theemployer)tothecontractorasageneralrequirementtocertifythatwork certificate orasectionoftheworkcanbeutilizedandoccupiedbytheuser. Termsofreference Adescriptionofthescopeofworkforservicesgenerallyindicatingtheworktobeperformed, (TOR)* thelevelofqualityandeffort,thetimelineandthedeliverables. Threshold Theminimumormaximumvalue(establishedforanattribute,characteristic,orparameter) whichservesasabenchmarkforcomparisonorguidanceandanybreachofwhichmaycallfora completereviewofthesituationortheredesignofasystem. Timefor Thetimeforcompletingtheworksorasection,includingifanyapprovedextensionoftimeby completion theemployer’srepresentative. Transaction Aneventthateffectsachangeintheasset,liability,ornetworthaccount. Transparency* Aprincipleimplyingaprocessbywhichreliable,timelyinformationaboutexistingconditions, decisionsandactionsrelatingtotheorganization’sactivitiesismadeaccessible,visibleand understandable. UnitedNations GlobalMarketplace Internetportalusedbymorethan25UnitedNationsagencies,includingUNOPS.Includes, amongothertypesofinformation,tendernoticesandaninter-agencyvendorroster.See (UNGM) http://www.ungm.orgformoreinformation. UNSPSC TheUnitedNationsStandardProductsandServicesCode,codingsystemclassifyingproducts (goods,worksandservices). UNCITRAL UnitedNationsCommissiononInternationalTradeLaw. Value Monetaryworthofanasset,goodssoldorservicesrendered. Variation Anychangetotheworks,whichisinstructedorapprovedbytheemployer’srepresentative. ChangesunderUNOPSworkscontractnotchangingtheoriginaltermsandconditionofthe contract.Avariationofworksdoesnotnecessarilyhavetovarythepriceorrime,butmaydoso. Vendor* See‘supplier’. Warranty* Anassurance(expressedorimplied)bythesupplierthatthematerial,product,orworkmanship beingsoldisasrepresentedorpromised,e.g.freeofdefects,orwillberepairedorreplacedfree ofchargeoraccordingtoconditionssetoutinthewarranty. Woman-Owned AWoman-OwnedBusinessshouldataminimuminclude:(a)Atleast51percentindependent Business(WOB) ownershipbyoneormorewomen(orwomansoleproprietorship),(b)Unconditionalcontrolby oneormorewomenoverbothlong-termdecision-makingandtheday-to-daymanagementand administrationofthebusinessoperations,and(c)Independencefromnon-women-owned businesses. Works Worksreferstoallactivitiesandservicesrelatingtothedesign,construction,reconstruction, demolition,repairorrenovationofinfrastructure,includingtechnicalconsultancyservices relatingtoworksandthesupplyandinstallationoftechnologiessuchassolarpowersystems, elevators,etc. ProcurementManual,R evision7 188 Abbreviations BAFO Bestandfinaloffer BOQ Billofquantities BPA Blanketpurchaseagreement IPS ImplementationPracticesandStandards ISMF ImplementationStandardsManagement Framework MSME Micro,SmallandMediumEnterprises CPC Contractsandpropertycommittee PC Projectcentre DNP Defectsnotificationperiod PG ProcurementGroup DOA Delegationofauthority PO Purchaseorder ECO EthicsandComplianceOffice PR Procurementreviewer ECPO Executivechiefprocurementofficer ED Executivedirector EOI Expressionofinterest FIDIC InternationalFederationofConsulting StatementEngineers FRR Financialregulationsandrules GCC GeneralConditionsofContract HQ Headquarters HQCPC Headquarterscontractsandproperty committee IAIG InternalAuditandInvestigationsGroup IPAS IntegratedPracticeAdviceandSupport IPMG InfrastructureandProjectManagement Group RFP Requestforproposal RFQ Requestforquotation SOW ofwork SSC SharedServicesCentre TOR Termsofreference UNGM UnitedNationsGlobalMarketplace UNSPSC UnitedNationsStandardProductsand ServicesCode UNCITRAL UnitedNationsCommissiononInternational TradeLaw VRC VendorReviewCommittee WOB Women-OwnedBusiness ProcurementManual,R evision7 189 Figuresandtables Figure1 ProcurementprocessstepsanddistributionintheProcurement Manual 13 Table1 Levelsofdelegatedauthority 29 Table2 Summaryofsolicitationmethods 59 Table3 Selectionofsolicitationmethodandcontracttypeforworks 62 Table4 Minimumsolicitationperiod 68 Table5 Exampleofreturnableforms/schedulesinsolicitationtemplates 76 Table6 Detailedinthefollowingsub-sections 98 Table7 MonetarythresholdsforCPCreview 113 Table8 ExtractofFinanceDOA,TableF:Advancefinancingandadvance payments 123 Table9 Containers:size,volume,payloadandtypes 143 Table10 Importantactivitiesduringtheadministrationofworkscontracts 150 Table11 oneUNOPSreceiptofgoods,servicesandworks 152 Table12 Samplerisksintheprocurementprocessandriskmitigationactions 169 ProcurementManual,R evision7 190