QN=1 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Formal groups are used to organize and distribute work work independently make things more clearly feel like family A 1.0 1 QN=2 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Team characteristics should include one of following factors Interaction Short-term relation Act independently Unreacted members A 1.0 1 QN=3 When do you need to work alone? a. b. c. f. ANSWER: MARK: UNIT: LO: MIX CHOICES: Highly complex tasks or problems Minimum discretion is required High level of choice and uncertainty Decisions by consensus are essential B 1.0 1 QN=4 How many people does “a span of control” structure averagely have in their team? 3 5 7 10 B 1.0 1 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: 1 Yes 1 Yes 1 Yes 1 Yes QN=5 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Who do staffs report to in a matrix team? Single manager Different managers General manager CEO of the organization B 1.0 1 QN=6 a. A team is called contract team if Team members have other duties to perform in their normal functional units Team retains their responsibility for both their daily work and project work Team members report to different managers Team is brought in from outside in order to do project work D 1.0 1 b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=7 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=8 a. b. c. d. ANSWER: MARK: UNIT: 1 Yes 1 Yes What is Social Value Orientation (SVO)? People prefer to organize and distribute work between themselves People’s preferences when dividing resources between themselves and others People dislike others’ work and try to prove their outcome is much better People are not cooperative and tend to work alone B 1.0 1 1 Yes Andrew is a good listener and he always tries to understand what people think and why people feel in their own way. Andrew has ability of empathy considerable skills caring interdependence A 1.0 1 LO: MIX CHOICES: 1 QN=9 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Which one is the key component in cooperation? Honesty Hard working Generosity Trust D 1.0 1 QN=10 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: What is one of disadvantages having large group? Overestimate their abilities Rank themselves above average More involvement Reduce communication D 1.0 1 1 Yes QN=11 Janet does not want to get involved in any disputes, discussion or conversations with her colleagues. She gets to work late and fails to show up at meetings as she wants to avoid any tasks may be assigned to her. However, she always wants to be apart of any success her team made. Economists call this kind of person is: Pretending Untrustworthy Dishonest Free rider problem D 1.0 1 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=12 a. b. c. Yes 1 Yes 1 Yes The need for self-evaluation experiment has shown that people come to know about themselves by having positive attitude in life comparing with others seeking happiness d. ANSWER: MARK: UNIT: LO: MIX CHOICES: feeling complete B 1.0 1 QN=13 Some people consider social norms and the opinions of others to help justify their own positions in life, some others consider_____to perform better. opinions and values performance and abilities opinions and values similarity and friendliness B 1.0 1 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: 2 Yes 2 Yes QN=14 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: What are the two main factors in social comparison? Similarity and friendliness Openness and independence Relevance and similarity Self-esteem and trustworthy C 1.0 1 QN=15 a. b. c. d. ANSWER: MARK: UNIT: When people can boost their own self-evaluations by comparing themselves to others ranked lower in a company, they are having life side effect bad behaviour self-enhanced effect self-evaluation maintenance C 1.0 1 LO: 2 MIX CHOICES: Yes QN=16 a. b. What are the positive effects of upward comparison? Hope and inspiration Happy and gratitude 2 Yes c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Gratitude and scorn Dissatisfaction A 1.0 1 2 Yes QN=17 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: What is the negative effect of downward comparison? Envy Dissatisfaction Scorn Pessimistic C 1.0 1 2 Yes QN=18 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Social comparison can lead to impacts on self-esteem, feeling of victory, feeling of humbleness impacts on self-esteem, feeling of envy, feeling of regret impacts on self-esteem, feeling of love, feeling of being superior Impacts on self-satisfaction, self-esteem, feeling of loser B 1.0 1 2 Yes QN=19 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: The SEM model suggests that managers may prefer sub optimal candidates because these candidates are not likely to be more competitive seek for opinions compare themselves to others threaten the managers’ position D 1.0 1 2 Yes QN=20 a. b. c. What is groupthink? Group members are incapable of making a rational decision Group members share same thought in a specific topic Group members want to be alike in everything d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Group members decide to support each other A 1.0 1 2 Yes QN=21 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: People who consider upward comparison as a threat, have negative mindset growth mindset fixed mindset jealous feelings C 1.0 1 2 Yes QN=22 When the number of comparison targets increase, social comparison tends to increase remain the same be distorted decrease D 1.0 1 2 Yes a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=23 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=24 a. People usually compare with friends or co-workers than they are to industry or national averages, what is this comparison called in situational factors? Number Local Proximity to a standard Self-relevant B 1.0 1 2 Yes One of the key findings in the Dunning-Kruger effect experiments is unskilled people are always satisfied with results b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: often jealous with others unrewarded and biased overconfident with results D 1.0 1 2 Yes QN=25 One of the key findings in the Dunning-Kruger effect experiments is top performers tend to overestimate their skills rank themselves above average underestimate their skills always satisfied with results C 1.0 1 2 Yes a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=26 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=27 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: In group decision making process, if there are more people agree on certain point of view, we may consider the fact that the group has complete agreement group polarization group sharing knowledge All resources are mobilized B 1.0 1 2 Yes People can claim that they can live independently and separately but they actually have a need to belong a need to be included a need to talk to someone None of these correct A 1.0 1 2 Yes QN=28 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=29 Groups not only satisfy need to belong, but also provide information, assistance and developed Skills better Communication social support motivation C 1.0 1 2 Yes a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: The psychological significance of groups include the need to belong, identity and membership, evolutionary advantages of group living and respect in groups affiliation in groups trust in groups interdependence in groups C 1.0 1 2 Yes QN=30 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: What is the main advantage of social facilitation? Feel better Perform tasks improved Work more independently Have high chance of promotion B 1.0 1 2 Yes QN=31 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Which situation below is considered social loafing? A single student works alone on a paper A student does all the group homework Three students work on homework together The whole group equally work hard on group assignment B 1.0 1 2 Yes QN=32 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Four group level factors that combine to cause groupthink are cohesion, isolation, biased leadership, decisional stress cohesion, isolation, discouragement, biased leadership cohesion, isolation, decisional stress, aggressiveness isolation, biased leadership, aggressiveness, discouragement A 1.0 1 2 Yes QN=33 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: Why is making group decision better than making individual decision? More objective evaluation Team members feel encouraged to do so No one left behind the process Group decision is inferior to an individual decision A 1.0 1 2 Yes QN=34 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: You start planning a proposal by determining the factors. determining the solutions. scheduling the study. stating the problem. D 1 6 4 Yes QN=35 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: The most important section of a proposal is the cost solution purpose statement background B 1 6 4 Yes QN=36 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=37 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=38 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: QN=39 a. b. c. d. Which of the following is NOT a strategy to avoid the occurrence of Groupthink? Appointing devils' advocates in discussions Using outside experts Having a charismatic leader of the group Allocating different groups for different tasks C 1.0 1 2 Yes Which of the following is NOT a negative outcomes of Groupthink occurring? Not examining alternatives No contingency plans Not seeking expert opinion Needing to seek outside expertise D 1.0 1 2 Yes Which age group is often characterized by the tendency to rethink decisions and lean toward more permanent choices? 12-17 18–26 27–31 32–42 C 1.0 1 2 Yes What kind of students has been shown by research to stay in college longer, be more goal focused and motivated, and have a more satisfying and fulfilling college experience? Students who have good social relationships Students who have excellent leadership skills Students who show great passsion for the subjects they are studying Students who get involved in career-planning activities early ANSWER: MARK: UNIT: LO: MIX CHOICES: D 1.0 1 2 Yes QN=40 a. b. c. d. ANSWER: MARK: UNIT: LO: MIX CHOICES: One of the three categories of social value orientation (SVO) is? Incompetent Cooperative Obsessive Generous B 1.0 1 1 Yes