Decision Making Departments • Students need to coordinate strategy and tactics across the following areas of their company: – R&D (Research & Development) – Marketing – Production – Finance Optional Departments: TQM, HR September 21, 2023 Capsim Management Simulations, Inc. 2 Research & Development • Displays the perceived age of the product • Change the quality and reliability (MTBF) of the products to meet customer expectations. September 21, 2023 Capsim Management Simulations, Inc. • Invent new products to address the changing marketplace and take advantage of new opportunities 3 Marketing • Set the price of your products • Build customer awareness by investing in promotion September 21, 2023 Capsim Management Simulations, Inc. • Build customer accessibility by investing in sales budgets (sales force and distribution channels) • Set the sales forecast for your products 4 Production • Purchase machinery to automate production in your facilities • Buy or sell capacity on your product lines September 21, 2023 Capsim Management Simulations, Inc. • Set production schedule 5 Finance • Raise capital to fund your business • Issue (sell) stock • Borrow Short-term debt • Issue long-term bonds September 21, 2023 Capsim Management Simulations, Inc. • Use capital to balance your company • Retire long-term bonds • Buy back stock • Issue dividends 6 Proformas • Proformas – these are projections based on your decisions made in the current round (year). • Analyzing proformas are key to a company’s success but there is no guarantee they are accurate. They are only as good as your forecasts! September 21, 2023 Capsim Management Simulations, Inc. 7 Scoring, Results, and Resources Scoring Balanced Scorecard • • Gauges company performance based on four perspectives • The Customer • Internal Business Process • Learning and Growth • Financials In the simulation, a Proforma Balanced Scorecard is available to project results for the upcoming year September 21, 2023 Capsim Management Simulations, Inc. 9 Results The report provides data for students looking for a deeper dive into the industry. Gradebook All scoring is available via the Gradebook. September 21, 2023 Capsim Management Simulations, Inc. 10 Student Resources • Introductory videos • User Guide • Continuous Training • Capstone Course Bundle (if applicable) September 21, 2023 Capsim Management Simulations, Inc. 11 Good luck and enjoy! Here when you need us. We’re dedicated to your success. One of our client relationship consultants will be assigned to you to help you and your students. Contact us any time throughout the entire simulation process. We’ll be glad to help. Let’s get started! 877.477.8787 +1.312.477.7200 (outside North America) support@capsim.com September 21, 2023 Capsim Management Simulations, Inc. 12