9/19/23, 9:13 AM about:blank Chat Transcript Axis Bank Support Welcome to Axis Bank Support, our customer support executive will be with you shortly. SALU Hello! Welcome to Axis Burgundy Chat support. We are Dil Se Open. I am Salu, how may I assist you today? 08:57 AM Me I have received my New Debit Card, but did not receive Debit Card for my wife. Please send it immediately 08:57 AM SALU I understand that you are inquiring regarding your the debit card of your wife. 08:58 AM Me Respond Please 08:58 AM SALU I will certainly check and help you with the information. 08:59 AM Me Please help me 08:59 AM SALU May I know the last four digit of your wife's account number? 08:59 AM Me Same account what I have, It is joint Account , Last 4 digit is 8328 09:00 AM SALU Thank you for the details. 09:00 AM Me about:blank 1/3 9/19/23, 9:13 AM about:blank It was supposed to be received at same time since it is joint account and need not to follow up for this 09:01 AM SALU I understand your concern and I regret for the inconvenience caused to you. 09:01 AM SALU May I place this chat on hold, while I check the information for you? 09:01 AM Me ok 09:02 AM Axis Bank Support Chat session will be closed soon due to inactivity of chat participants. SALU It is taking longer time than I expected, I request you to stay online 09:03 AM Axis Bank Support Chat session will be closed soon due to inactivity of chat participants. Me no 09:04 AM SALU Thank you for being on hold. 09:05 AM Me I am online 09:05 AM Me What is status? 09:05 AM Me When it will be sent? 09:05 AM Me Give me quick reply 09:05 AM about:blank 2/3 9/19/23, 9:13 AM about:blank SALU As checked there is two debit card number ending with 4506 and 2507 is active in your wife's name. 09:05 AM SALU May I know if you have applied for the replacement card? 09:06 AM Me no 09:08 AM Me those card was not received by us 09:08 AM SALU May I call you in your registered mobile number for further assistance? 09:09 AM Me Please send us another Cards in my Wifes name for the account having last four digit 8328 09:10 AM Me yes call me please 09:10 AM SALU Thank you. 09:10 AM SALU You will receive the call in few minutes. 09:10 AM Me please call me quickly 09:10 AM Axis Bank Support Chat session will be closed soon due to inactivity of chat participants. Axis Bank Support Chat session will be closed soon due to inactivity of chat participants. about:blank 3/3
