Sales Order process - Ecommerce powered by S/4 HANA
Overall process flow: Illustrative
Customer
Customer places
order
E-commerce
Customer ID with
address data
ATP Check on goods
selected
S4 Hana
Execution of Sales process with S/4 HANA
Sales Order created
Outbound Delivery
Goods Dispatched
Courier Service
Payment
Post Goods Receipt
Order Confirmation
Operations
Finance
Customer Collect
goods at the store
Invoice
Dispatch status to E-commerce
Picking
Payment from
Customer
Request Created
Packing
Update Customer statement
Order To Cash: Process Flow
1
POS Integration powered by S/4 HANA
Overall process flow: Illustrative
Point Of
Sales
Store
Operation
Execution of POS process with S/4 HANA
Operating Expenses
Day End Activity
Sales
Inventory/Adjustments
Store 1
POS
POS HQ
Store 1
POS
In-Store Operations
Store 2
POS
Finance
S4 Hana
PI/PO (Middleware)
Master
Data/Inventory
Financial Transaction
Sales/Day End
Retail Operations
Via Fiori Apps
AR
Order To Cash: Process Flow
2