Eric Lane 121 RR2 Cibola, AZ 85328 August 21, 2019 Mr. Allen Allen & Associates 147 Willis Avenue Mineola, NY 11501 Dear Allen & Associates, I received your phone call message on Tuesday August 20, I returned the call and was placed on hold for quite some time and had to return to work. I’m quite shocked the that TeamViewer as referred this for collection since I cancelled this service in February telephonically, and reaffirmed my cancelation in March. Please send a copy of all documents in your possession that you think justify such an action by TeamViewer. Also, as I’m sure you are aware, any negative reporting related to my credit can significantly limit my ability to continue investment activities and limit other purchases. Any report affecting my credit will damage me significantly and is a recoverable claim. Please mail to the address above as I have relocated from Anaheim California. I pay my valid bills and maintain excellent credit. I’m very curious to see all of your documentation because, frankly, I don’t understand why this is an issue. Sincerely, Eric Lane