Faculty of Liberal Arts & Professional Studies (LA&PS)
School of Information Technology
Course: AP/ITEC 3506 3.00
Term: Fall 2023
Special Notes:
Last date to add a course without permission of instructor: Sep 20, 2023,
Last date to add a course with permission of instructor: Sep 28, 2023
Last date to drop a course without receiving a grade: Nov 8, 2023
If you withdraw between Nov 9 and the end of classes (Dec 5), the course remains on your
transcript without a grade and is notated as “W”.
Course Instructor/Contact
Instructor: Dr. Ali Sher
Email: asher100@yorku.ca
Office Hours: By appointment only
Class Time: Tuesday 7:00 pm – 10:00 pm.
Location: In class, in person, DB 2114
Calendar Course Description:
Students learn and apply concepts, theories, methodologies, techniques in all knowledge areas of
IT project management. They also learn to use computer-based project management tools and
acquire key program management skills.
Prerequisites: Students must have successfully passed AP/ADMS2511 – Management Information
Systems.
Course credit exclusion: AP/ADMS 3353 Project Management 3.00 and AP/ITEC 3505 IT Project
Management 3.00.
Expanded Course Description:
This course is focused on the business aspects of IT project management. This course is based on
the Project Management Body of Knowledge (PMBOK) and covers the following topics:
1. The Project Management and Information Technology Context
2. Project Management Process
3. Project Integration Management
4. Project Scope Management
5. Project Schedule Management
6. Project Cost Management
7. Project Quality Management
8. Project Resource Management
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9. Project Communications Management
10. Project Risk Management
11. Project Procurement Management
12. Project Stakeholder Management
13. Best practices in organizational IT change management.
Course Learning Outcomes:
By the end of this course, students are expected to be able to:
1. plan and manage IT projects using project management methodologies and techniques.
2. understand and apply IT project management methodologies including structured and
agile approaches.
3. analyze, predict, and manage managerial issues arising from IT projects.
4. estimate and manage project duration, quality, cost, risk, and resources; and
5. manage project resources, change management, and communication issues.
Course Deliverables
Individual Deliverables
As individual deliverables, there is a mid-term and a final exam.
The mid-term exam is scheduled for Tuesday, Oct 24 in class, in person, 7:00 pm - 9:00 pm,
35% of your final mark.
The final exam is scheduled by Registrar office and 35% of your final mark.
Both the mid-term and the final exams are administered as a set of MCQs (Multiple Choice
Questions), and short-answer questions.
Group Deliverables
As a group deliverable there is group work made of two assignments (Assignment #1, Assignment
#2) and a group presentation.
As group assignments, Assignment #1, and Assignment #2, are components of your group work.
This group project is a journey through the process of project management, where you start with
an IT project implementation that you will chose as either a real case implementation or an HBR
case and evaluate in the context of the ten areas of knowledge in project management. You will
assess how your project is set, executed, monitored, and closed. Once you understand what made
that project a success, you will evaluate how it could have been improved and you will include
your own recommendations as conclusion of each of the two assignments.
The group presentation should be the conclusion of your assignments #1 and #2 as a reflection of
your learning outcomes from this course.
Students need to expect to do some of the reading and studying on their own as we move quickly
through the course topics while supporting your group work.
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Students cannot work alone in this course. There is required commitment for to being present in
the first lecture, and join a group in the very first day, and doing individual fair share of group
work and individual preparation. If a student cannot attend the very first session, then the course
instructor should be advised such that the student that is missing the first class gets assigned to a
group and does not fall behind.
Examinations and Assignments
Midterm exam and final exam
The mid-term exam is scheduled for Tuesday, Oct 24, in class, in person, 7:00 pm - 9:00 pm,
40% of your final mark.
The final exam is scheduled by the Registrar Office during Dec 7 -21, 35% of your final mark.
You will be given a set of Multiple-Choice Questions (MCQs) and Short-Answer Questions.
Details will be provided during class, in advance of the due date of these exams.
Reasons other than duly authenticated illness and bereavement are normally not admissible
justifications for failure to appear for examinations or meet assignment deadlines. You must advise
the instructor in advance if unable to appear for an examination.
Group work
The purpose of the group work is to give you the opportunity to take the journey through the
process of project management, where you start with analyzing an IT implementation project or
you will evaluate an HBR case that you will chose and will conduct analysis of all the knowledge
areas of project management as applicable to your selected project or case.
There are 3 components of the group project, Assignment #1, Assignment #2, and a group
presentation.
Detailed information on each component is provided below.
Assignment #1 (group assignment)
Only one member of the group should submit the Word assignment file.
This assignment is about choosing an IT implementation project of a real IT implementation case
that is project management focused and evaluate it from the perspective of Ch. 1, 2, 3, 4, 5 and 6.
The Assignment #1 focus is on the following:
•
You will be providing substantiation on how your selected project or case envisions the
project management as a process (Ch. 1). Here you should identify, the project attributes
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•
•
•
•
•
•
and constraints, who the project stakeholders are, what project management tools or
techniques are used, if any, the difference between program and project portfolio
management, and the role and importance of the project manager.
Then address the project management context (Ch.2) as a system view, assessing the threesphere model, as applicable to your project, discuss the organization presented in your
project, identify stakeholders needs, and reflect on the context of IT projects.
Continue your analysis and identify the process groups against your selected project and
discuss them in the context of Ch. 3, identifying clearly if the selected case has followed or
not all the 5 process groups. As well, evaluate the agile approach, if applicable to your
project, and reflect on which method might be better applied for your project.
Then you will evaluate the level of integration from a project management perspective
(Ch.4) as applicable to your project. Assess if there is strategic planning for project
selection, identify and analyze if there are project charters and project plans and then,
evaluate on how project work is directed and managed, from the perspective of the project
manager, project team members and the organization. Look into the selected case for
evidence that is going to indicate how change is managed and controlled.
Assess the scope of your project and investigate scope management, requirements, WBS,
scope validation and scope control, as per Ch.5.
Evaluate time management per Ch. 6 and provide analysis of the chosen project schedule.
Evaluate if the activity durations, resources, and their sequencing has been done following
the project time management methodology. Identify if a schedule has been developed, and
either if yes or now, evaluate the applicability of a critical path, milestones, Gantt, or PERT
techniques have been or could have been used.
You should conclude your assignment #1 with explaining your own understanding of the
project and make a few recommendations on what could have been done for a better
outcome, with reference to the chapters that you analyzed.
Assignment #1 Due - Oct 22 (10%) Turnitin
LENGTH - 6 pages TOTAL, double spaced
1.
1 page on Ch. 1 and introduction
2.
1 page on Ch. 2
3.
1 page on Ch. 3
4.
1 page on Ch. 4
5.
1 page on Ch. 5
6.
1 page on Ch. 6 and conclusion
Please see General Format
Assignment #2 (group assignment)
Only one member of the group should submit the Word assignment file.
This assignment is about choosing an IT implementation project, different from Assignment #1, of
a real IT implementation case that is project management focused and evaluate it from the
perspective of Cost, Quality, HR, Communications, Risk Management and Procurement.
The applicable chapters are Ch. 7, 8, 9, 10, 11 and 12.
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The Assignment #2 focus is on the following:
• The project costs (Ch. 7), where you should discuss the cost estimates and their types, and
the actual costs incurred in the project. You should apply the Earned Value Management
methodology, and if not obvious in the case, with facts, you should engage in evaluating
case facts as from the perspective of EVM.
• Then, evaluate the quality management, clearly identifying from the case if quality of its
outcome, was a factor or not, and choose one of the modern quality management methods
presented in Ch.8 and apply it to your case.
• Your analysis should continue with Ch.9 where you analyze the HR context in your project
and identify if the selected case had a resource management plan in place or not, together
with evaluating the main HR issues encountered when managing people. You should
identify if motivation, influence and power, emotional intelligence and leadership are used
by managers of the chosen project.
• As communications are very important in any project, you should evaluate how the team
is communicating using the guidelines from Ch.10. Evaluate if keys to good
communication have been used in the selected case and assess how communication
management is applied by managers and project team members.
• Any project involves risks, and the risk management is addressed on Ch.11. Therefore, you
should analyze the risks that your case is identifying and if it does not, you should
determine the risks from the case context, and then conduct either a qualitative or
quantitative analysis, depending on the data available in the case.
• Purchasing materials or services for a project is a natural requirement, and therefore the
procurement department gets involved. Using the guidelines in Ch. 12 you should evaluate
your case from the procurement project management perspective. You should evaluate if
specific contract types are used, or if not evident from the case, make recommendations on
which one will be the most recommended. Your analysis should also look if a Statement
of Work has been used in your case if there is a procurement management plan and what
source selection criteria have been employed.
• Your second assignment should conclude with your own understanding of the project, and
you should include few recommendations on what could have been done for a better
outcome, with reference to the chapters that you analyzed.
Assignment #2 (10%) – Due Dec 3 Turnitin
LENGTH - 6 pages TOTAL, double spaced
1. 1 page on Ch. 7 and introduction
2. 1 page on Ch. 8
3. 1 page on Ch.9
4. 1 page on Ch.10
5. 1 page on Ch.11
6. 1 page on Ch.12 and conclusion
Please see General Format
Group Presentations (group assignment)
Only one member of the group should submit the Word assignment file.
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This part is about using what you learned during the course and describe how you are going to
apply the learning outcomes from this course to your project endeavors.
The source of the data presented in your group presentation should be your two group assignments
(Assignment #1, and Assignment #2).
You should have a beginning of the presentation as an executive summary (1 slide), then you should
cover the two assignments (2 slides for each), and then a conclusion (1 slide) should be provided
that should support your learning outcomes from the course.
Group Presentations (10%) in class
Group Presentations (10%) in Class Dec 4 – Report Due Dec 4 before class in Turnitin
LENGTH - 6 slides TOTAL,
1 slide executive summary
2 slides for Assignment #1
2 slides for Assignment #2
1 slide for conclusions
Notes about grades and attendance
As the group project will be completed through group interaction, it is extremely important for
students to attend classes to ask questions and to also attend their group meetings, and work with
their peers, as otherwise they will not be able to contribute to the group work with direct
implications to the final mark.
Class Preparation
The complexity of course topics and the pace with which they will be covered imply that students
who are absent or unprepared for lectures and discussion will quickly fall behind. The prevailing
expectation is always that students have read assigned materials prior to lectures and are prepared
to discuss the major concepts and issues raised by assigned readings.
Required Course Text:
Schwalbe, Kathy, Information Technology Project Management, (9th edition), Cengage - ISBN:
9780357687468 ISBN: 9781337101356
https://www.cengage.ca/c/information-technology-project-management-9eschwalbe/9781337101356/?searchIsbn=9781337101356
Weighting of Course
Individual assignments
Group assignments
Detailed grade breakdown:
Group project (Assignment #1 – 10%, Assignment #2 – 10%)
70%
30%
20%
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Group presentation
10%
Midterm exam (individual, closed book, MCQs, and short-answer questions)35%
Final exam ((individual, closed book, MCQs and short-answer questions) 35%
Total:
100%
Tentative Weekly Schedule
Week Session Topic
1
Introduction to the Course
Sep 12
Organize Groups
1
Chapter 1
Topic
Form groups
Introduction to Project Management
2
19-Sep
Chapter 2
The Project Management and Information
Technology Context
2
Chapter 3
The Project Management Process Groups:
Choose group topics for group
assignments
A Case Study
3
26-Sep
Chapter 4
3
4
03-Oct
Project Integration Management
Chapter 5
Project Scope Management
4
5
10-Oct
6
17-Oct
7
24-Oct
5
6
Chapter 6
Project Time Management
No Class
Reading Week (Oct 7 -13)
Review of mid-term exam topics (Ch.1 to
Ch. 6 inclusive)
Midterm exam scheduled for Tuesday 24,
7:00 pm – 9:00 pm
Assignment #1 Due - Oct 22
(10%) Turnitin
(35%) Midterm exam in class, in
person
Midterm exam: In class, (Multiple Choice
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8
31-Oct
9
07-Nov
Questions and Short-answer questions)
All material Ch.1 through Ch.6
Chapter 7
7
Project Cost Management
Chapter 8
8
10
14-Nov
Project Quality Management
Chapter 9
Project Human Resources Management
9
Chapter10
Project Communications Management
11
21-Nov
Chapter11
10
12
28-Nov
Chapter12
Project Procurement Management
11
13
05-Dec
Project Risk Management
12
Chapter13
Project Stakeholder Management
Review of Final Exam
In-class Group assignments presentations
Assignment #2 (10%) – Due
Dec 3 Turnitin
Group Presentations (10%)
Report Due before class in
Turnitin
Final exam – Registrar Office
TBA
(Multiple Choice Questions, and short-answer
questions)
All material covered from Ch. 7 to Ch.13
35% Final exam in class, in
person
Course Schedule has flexibility/topic delivery order may change according to class needs.
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General Format for Assignment #1 and Assignment #2) that are making your group
project:
For each assignment of the Project, you will submit before class on the day it is due, the required
number of pages as stated above, typed in standard font - Times New Roman, Helvetica, or Arial
Regular (NOT Arial Narrow), double-spaced in not less than 12-point type, with 1" margins all
around.
Use a Cover Page that includes:
Assignment Number - Group Number
Title of Project
(Include company and new product name)
AP/ITEC 3506 IT Project & Program Management
Professor's Name
Date Due
Group Members
ALPHABETICAL ORDER
Last Name, First Name
Put the names of all those who contributed their fair share on that part
(Do Not put student numbers on any papers)
RELEVANT UNIVERSITY REGULATIONS
Important: It is your responsibility as a student to ensure that you are available to sit for
examinations during the entire exam period for the term corresponding to your course. We
strongly recommend that you do not make any travel arrangements prior to the end of the term's
examination schedule.
Deferred Exams: Deferred standing may be granted to students who are unable to write their final
examination at the scheduled time or to submit their outstanding course work on the last day of
classes. Details can be found at http://myacademicrecord.students.yorku.ca/deferred-standing.
Given the short length of this course, students that are missing the regular mid-term exam, could
write the make-up midterm, one week after the regular one.
Any request for deferred standing on medical grounds must include an Attending Physician's
Statement form; a “Doctor’s Note” will not be accepted.
DSA Form: http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf
Attending
Physician's Statement form: http://registrar.yorku.ca/pdf/attending-physiciansstatement.pdf. In
order
to
apply
for
deferred
standing,
students
must
register
at
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http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf . Followed by handing in a completed DSA
form and supporting documentation directly to the main office of the School of Administrative
Studies (282 Atkinson) and add your ticket number to the DSA form. The DSA and supporting
documentation must be submitted no later than five (5) business days from the date of the exam.
These requests will be considered on their merit and decisions will be made available by logging
into the above-mentioned link. No individualized communication will be sent by the School to the
students (no letter or e-mails). Students with approved DSA will be able to write their deferred
examination during the School's deferred examination period. No further extensions of deferred
exams shall be granted. The format and covered content of the deferred examination may be
different from that of the originally scheduled examination. The deferred exam may be closed
book, cumulative and comprehensive and may include all subjects/topics of the textbook whether
they have been covered in class or not. Any request for deferred standing on medical grounds must
include an Attending Physician's Statement form; a “Doctor’s Note”will not be accepted.
Academic Honesty: The Faculty of Liberal Arts and Professional Studies considers breaches of
the Senate Policy on Academic Honesty to be serious matters. The Senate Policy on Academic
Honesty is an affirmation and clarification for members of the University of the general obligation
to maintain the highest standards of academic honesty. As a clear sense of academic honesty and
responsibility is fundamental to good scholarship, the policy recognizes the general responsibility
of all faculty members to foster acceptable standards of academic conduct and of the student to be
mindful of and abide by such standards. Suspected breaches of academic honesty will be
investigated, and charges shall be laid if reasonable and probable grounds exist.
Students should review the York Academic Honesty policy for themselves at:
http://www.yorku.ca/secretariat/policies/document.php?document=69
Students might also wish to review the interactive on-line Tutorial for students on academic
integrity, at:
https://spark.library.yorku.ca/academic-integrity-what-is-academic-integrity/
Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds and weights of
assignments, essays, exams, etc.) shall be announced, and be available in writing, within the first
two weeks of class, and, under normal circumstances, graded feedback worth at least 15% of the
final grade for Fall, Winter or Summer Term, and 30% for ‘full year’ courses offered in the
Fall/Winter Term be received by students in all courses prior to the final withdrawal date from a
course without receiving a grade, with the following exceptions:
Note: Under unusual and/or unforeseeable circumstances which disrupt the academic norm,
instructors are expected to provide grading schemes and academic feedback in the spirit of these
regulations, as soon as possible. For more information on the Grading Scheme and Feedback
Policy, please visit: http://www.yorku.ca/univsec/policies/document.php?document=86
In-Class Tests and Exams - the 20% Rule: For all Undergraduate courses, except those which
regularly meet on Friday evening or on a weekend, tests or exams worth more than 20% will not
be held in the two weeks prior to the beginning of the official examination period. For further
information
on
the
20%
Rule,
please
visit:
http://secretariatPage 10 of 11
policies.info.yorku.ca/policies/limitson-the-worth-of-examinations-in-the-final-classes-of-aterm-policy/
Reappraisals: Students may, with sufficient academic grounds, request that a final grade in a
course be reappraised (which may mean the review of specific pieces of tangible work).
Nonacademic grounds are not relevant for grade reappraisals; in such cases, students are advised
to petition to their home Faculty. Students are normally expected to first contact the course director
to discuss the grade received and to request that their tangible work be reviewed. Tangible work
may include written, graphic, digitized, modeled, video recording or audio recording formats, but
not oral work. Students need to be aware that a request for a grade reappraisal may result in the
original grade being raised, lowered or confirmed. For reappraisal procedures and information,
please
visit
the
Office
of
the
Registrar
site
at:
http://myacademicrecord.students.yorku.ca/gradereappraisal-policy
Accommodation Procedures: LA&PS students who have experienced a misfortune or who are
too ill to attend the final examination in an ADMS course should not attempt to do so; they must
pursue deferred standing. Other students should contact their home Faculty for information. For
further information, please visit: http://ds.info.yorku.ca/academic-support-accomodations/
Religious Accommodation: York University is committed to respecting the religious beliefs and
practices of all members of the community and making accommodations for observances of special
significance to adherents. For more information on religious accommodation, please visit:
https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs
Academic Accommodation for Students with Disabilities (Senate Policy)
The nature and extent of accommodations shall be consistent with and supportive of the integrity
of the curriculum and of the academic standards of programs or courses. Provided that students
have given sufficient notice about their accommodation needs, instructors shall take reasonable
steps to accommodate these needs in a manner consistent with the guidelines established
hereunder. For more information, please visit the Counselling and Disability Services website at
http://www.yorku.ca/dshub/
York’s disabilities offices and the Registrar’s Office work in partnership to support alternate exam
and test accommodation services for students with disabilities at the Keele campus. For more
information on alternate exams and tests please visit http://www.yorku.ca/altexams/
Please alert the Course Director as soon as possible should you require special accommodations.
Effective Date: September 12, 2023
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