Interviewing Presented by the Career Centre Types of Interviews Pre-Recorded Virtual Interviews ● Allows companies to prescreen many candidates ● Typically, the screening platform will show you the question, allow 30 seconds to think of your answer, then begin recording with 2 – 4 minutes to answer. ● The process will continue until the end of the interview questions. ● The employer will then be able to view the interview on their end and determine the next step Two-Way Virtual Interviews ● A company may choose this type of interview when distance is an issue, or it may simply be the best option for the employer to gain a first impression of the candidates. ● Performed over many different platforms, so pay careful attention to any emails from the employer. ● This interview style is very similar to an in-person interview. The employer asks you questions and you answer as you would in an in-person interview. Live Interviews ● Certain companies are providing In-Person interviews ● Be prepared to: ○ Inform yourself on your city’s health guidelines ○ Have a mask ○ Dress professionally (business formal) ○ Remember in-person etiquette, if appropriate (eye contact, firm handshake, social distancing when possible, try not to fidget, be aware of your posture) ○ It is okay to declare if you are not comfortable with a gesture, like removing a mask or shaking hands ○ Prioritizing safety is a QUALITY Before the Interview What are the 3 R’s? Research Review Rehearse Research ● Company website ○ Mission, vision, values, about us, know facts ● Glassdoor ○ Inside information ● LinkedIn ○ Follow the company ○ Try to connect with someone that works there ● Internet search ○ News articles ○ Recent and upcoming events Review ● Resources ○ Resume and Cover letter→ print out ○ Contact your references ● Tech ○ Confirm your platform ○ Test your device and internet ● Environment ○ Prepare your space and professional attire ○ Ensure that you will not be interrupted Rehearse ● Book a mock interview ● Practice with friends and family ● Prepare end of interview questions ○ How would you describe the long-term plan of the company? ○ Where have successful employees previously in this position progressed within the company? ○ What types of projects will I be engaged in? During the Interview Good Practices ● Sit up straight ● Take your time; check notes discreetly (online) ● Make eye contact ● Avoid large gestures ● Speak clearly ● Be aware of non-verbal communication from the employer ● Try to show that you did research of the company through your answers ● Wave “Hello” and “Bye ● Maintain your energy (online)” ● Smile Is it okay to ask: 1. 2. 3. Can you please repeat the question? Can I have a moment to think? Can you please provide clarification of the questions. Virtual Etiquette Tips ● Dress professional casual ● Try to occupy ⅓ of the screen with a simple background behind you (online) ● Have your cell phone muted ● Make sure the camera is positioned at a good angle with sufficient frontal lighting (online) Managing Technical Issues-Online Specific ● At the beginning of the call, discuss an alternate method in case of technical issues ● Who will reconnect if the call is dropped? ● Stay calm and do not show frustration, just continue when you reconnect ● If it is a pre-recorded virtual interviews and you are unable to finish, reach out to your contact to let them know – communicating these issues will show initiative After the Interview After Interview Tips ● Ask prepared questions ● Ask what the next steps in the interview process are ● Provide references if asked ● Promptly send a follow-up thank you email Types of Interview Questions Directive Questions ● Specific interview questions that require a response usually based on your resume ○ Example: How does your education equip you for the job at hand? ○ Example: Why should we hire you? Non-Directive Questions ● These interview questions are open-ended and give you the opportunity to decide what direction you will take answering them ○ Example: Tell me about yourself? Situational Questions ● Given a specific scenario and asked how you would handle it or resolve the situation ○ Example: How would you deal with more than one professor or manager requesting that you complete their assigned work first? Technical Questions ● Questions that are asked to determine the extent of your technical knowledge ○ Example: Tell me about when you used AutoCAD; what did you use it for and what was the outcome? Behavioral Questions ● Questions which ask you to describe specific past experiences to predict future behavior ○ Example: Describe a time when you were faced with a stressful situation that demonstrated your coping skills? Interview STAR Technique What is the STAR technique? 22 Situation or Task ● Describe the situation or task that you experienced ● Provide sufficient detail so that the employer sees the extent of your skills ● Use 60% of your response time on this section Action ● Describe the specific action you took to handle the situation or task ● If you were a member of a team, describe your role within the team and how the team as a whole reacted ● Use 25% of your response time on this section Result ● Conclude by describing the end result to the problem ● If the outcome was negative, let the employer know how you would handle the situation differently if encountered again ● Use 15% of your response time on this section Example of STAR ● Situation ○ Group Member not contributing to their portion of a group project ● Task ○ Complete group assignment for grade ● Action ○ Talked to group member, stated group’s concern and actively listened to the explanation provided, member explained they were overwhelmed with work and unable to perform assigned section of project ● Result ○ Determined what work the individual could complete, and divided the remaining work amongst group members to meet the assigned deadline Now it’s your turn! Choose a behavioural interview question. Take a few moments to use the STAR method to outline your response! Be prepared to share! 27 Now it’s your turn! Question Examples: Describe a time when you were faced with a stressful situation that demonstrated your coping skills? How do you accomplish tasks when under a tight deadline? Give me an example. Describe a time where you handled conflict with a colleague. What was a time where you successfully demonstrated leadership skills? 28 Thank you for your time and attention! Remember to Stay in Touch! Twitter: @OT_CareerCentre LinkedIn: Ontario Tech Career Centre 10K Coffees – www.ontariotechu.ca/mentorshipcafe to help you with informational interviews 29