UNIVERSITY OF TEXAS AT SAN ANTONIO – OFFICE OF INFORMATION TECHNOLOGY
TITLE:
VERSION:
DATE:
Account Creation Procedure
Draft
8/28/2018
I.
Purpose
Contractor/temporary, vendor and guest network accounts (hereafter known as accounts) are
continually requested and the method of which to create them is constantly questioned. This procedure
address what method(s) to use when creating an account.
II.
Scope
This procedure applies to the Office of Information Technology (OIT) and any department requesting an
account.
III.
References
CBC http://www.utsa.edu/hr/CBC/index.html
CBC Contractor Guidelines http://www.utsa.edu/hr/CBC/Contractor.html
CBC Employment Category http://www.utsa.edu/hr/CBC/docs/CBC-EmploymentCategory.pdf
CBC Form A http://www.utsa.edu/hr/CBC/CBCForms.html
Criminal Background Checklist for Contractors http://www.utsa.edu/hr/CBC/forms/CBCContractorChecklist.pdf
HOP 4.30-IX.J.1.c (CBC for Contractors) http://www.utsa.edu/hop/chapter4/4-30.html
IDMWEB Site https://idmweb.it.utsa.edu/Account/Login.aspx?ReturnUrl=%2fForms%2f
POI Form http://www.utsa.edu/hr/docs/DayONE/POI-PersonOfInterest.pdf
POI Guide https://www.utsa.edu/hr/Employment/DayOne/Administrator/NBE-POI.html
IV.
Roles
Contractor/Temporary
 Outside (non-UTSA) individual(s) that perform various services at UTSA.
 Examples would be an individual doing custom artwork or someone developing an
application for a department.
ii.
Vendor
 Similar to a Contractor but is usually the company, performing various services at UTSA, on
equipment, systems, etc. purchased by UTSA from the company.
 Examples would be the hardware company supporting a device UTSA purchased from them
or a service provided by a company that UTSA outsourced the service to.
iii.
Guest
 Someone not affiliated with UTSA.
i.
V.
Criteria
The following table specifies which method of creating an account should be used. If any of the
POI accesses are required, the POI method will be used. Otherwise, use the IDMWEB method.
Required Access
CAT I data/resources
VPN and/or O365
Unsupervised network access
Greater than 5 days
CAT II & III data/resources
Internet only via Student Wireless (Guest accounts only
have access to the time-restricted Guest Wireless Network)
Less than 5 days access & no POI requirements
POI
x
x
x
x
IDMWEB
CLASSROOM
EDUROAM
x
x
x
x
x
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VI.
i.
Method
Person of Interest (POI)
A POI created account goes through the normal account provisioning process and receives an
email account and a staff flag, set in Active Directory (AD), so other accesses can be requested.



ii.
Determine if a CBC is required by completing the Criminal Background Checklist for
Contractors.
If a CBC is required complete the Category A CBC form (there is a fee).
Complete the POI form, return it and the completed Criminal Background Checklist for
Contractors to HR per the POI Guide.
ASAP (IDMWEB)
An IDMWEB account does not go through the normal account provisioning process and does not
get an email account nor staff flag set in AD.


Complete the Network Account Creation Request Form on the IDMWEB site.
Follow the instructions and verify the account doesn’t already exist.
iii.
CLASSROOM
 Classroom account are created by the OIT AccountMod group. This type of account is primarily
for events held at UTSA by various groups. These accounts are limited in location and duration.
See the OIT Classroom Account Procedure for more details.
iv.
EDUROAM
 Eduroam is for visiting higher education personnel whose home campus subscribes to Eduroam.
Though this is not an account creation type, it is a method in which visiting higher education
personnel can access the Internet on UTSA’s network via their home campus authentication
process.
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