CHAPTER 1 INTRODUCTION In India, agricultural services have a limited scale, sustainability, and impact. Public extension services reach only 6.8 percent of farmers on average. According to NSSO (2014), only 11% of the 40.6% of households who received extension assistance received services from physical government machinery extension agents, Krishi Vigyan Kendras, and agricultural universities. This void must be filled by investigating alternative agricultural extension service delivery mechanisms. Information and communication technologies (ICTs) can deliver agricultural extension information more easily, quickly, and accurately. 1 Web portals, telecommunication centres, mobile telephony, and hybrid projects are examples of ICT-based agricultural applications (ICTs with traditional extension elements)2. In India, the mass media, including the internet, is now the second most important source of useful information for agricultural households.3 Furthermore, the Indian Ministry of Agriculture has endorsed ICT interventions.4 Recently, two mobile apps for crop insurance applications and agriculture markets (agmarknet) were released.5 Social media is yet another ICT-based tool that, while primarily used for entertainment, has enormous potential for use in knowledge sharing and collaboration, even in agriculture.6 These ICT tools are relatively simple to use and are gaining traction in the agricultural sector.7 Farmers can co-create content on social media, which promotes farmer collaboration and learning. 8 Furthermore, content creation through social media is faster than through traditional mass media channels of extension 1 World Bank (2016). World Development Report 2016: Digital Dividends. Washington, DC. Shanthinichandra, Karthikeyan and Mohanraj (2013). Farmers’ Willingness to Pay (WTP) Behavior for ICT Based Extension Approach, International J. of Exten. Ed, Ed Vol.9:24-31 3 NSSO(2014). Key Indicators of Situation of Agricultural Households in India, NSS 70th Round, Ministry of Statistics and Programme Implementation Ministry of Statistics and Programme Implementation, GOI, New Delhi. 4 ICAR (2016). Reaching out to farmers through e extension initiatives, Flyer, Indian Council of Agricultural Research (ICAR), January 14, New Delhi. Available: 5 GOI (2015). Two Mobile Apps Launched for Farmers, Press Information Bureau, Government of India December http://pib.nic.in/newsite/PrintRelease.aspx?relid=133861 [June 9,2016] 6 Goyal, A (2011). ICT in Agriculture Sourcebook: Connecting Smallholders to Knowledge, Networks, and Institutions, World Bank, Washington D.C. 7 Saravanan, R. and Bhattacharjee, S (2014). Social media: New generation tools for "agricultural extension" AESA blog No.42, December, 2014. 8 Jackson. C., Berdou. E., Ngounoue. V., Kreutz. C. and Clark. L (2009). Use of social media to share knowledge on agricultural impact, planning, assessment and learning. People Centered Performance, Working Paper, Agricultural Learning and Impacts Network, London, U.K. 2 1 communication.9 Social media allows for easy real-time interaction with farmer clients. As a result, these tools facilitate instant and low-cost communication with stakeholders. 10 The advantages of social media extend beyond cost-effective communication to empowering social connections and long-term participation in extension programs.11 Social media can be a good way for the farming community to network and gain social capital in the form of trust, engagement, and community involvement. 12 Furthermore, these tools can help to reduce physical distance and isolation in agriculture. Social media has been aptly described as one of the most participatory extension tools in recent history. Facebook, Whatsapp, We chat, QQ, Tumblr, Twitter, Pinterest, Blogs, YouTube, Instagram, Wikis, Facebook messenger, Snapchat, and other social media tools are available. In the Indian context, the three most popular social media tools are Facebook, WhatsApp, and YouTube. These three types of social media have slightly different approaches. Facebook, in particular, is a social networking site that allows users to create personal web pages and then connect with friends to share content and information. In the Use of Social Media in Agricultural Extension India, Facebook remains the most popular social media platform among agricultural research and extension professionals.13 WhatsApp, in particular, is an instant messaging platform that has greatly increased user connectivity. Facebook's nature is more of a public platform with more viral content than WhatsApp, which is a relatively closed medium. YouTube is still a content community where videos are watched and shared. The World Development Report (2016) has rightly observed, public extension agents can overcome information barriers related to new agricultural practices and technologies, but such extension programs have been burdened by limited scale, sustainability, and impact. In many countries, farmers' personal contacts with extension agents are thus severely limited. In India, for example, only 91,288 of the 143,863 positions in the Department of Agriculture are filled. Given a large number of farm households in India, this small number of positions means that extension services reach only 6.8 percent of farmers on average. Due to the limited personal access to extension agents, 9 Lucas C. F (2011). An analysis and recommendations of the use of social media within the Co-operative extension system: Opportunities, Risks and Barriers. Honors Thesis, Presented to the College of Agriculture, Life Sciences, Social Sciences of Cornell University, USA. 10 Newbury, E, Humphreys, L, and Fuess, L(2014). Over the Hurdles: Barriers to Social. Media Use in Extension Offices, J. of Exten. 52 11 Neill, O.B., Zumwalt, A. and Bechman, J. (2011). Social Media Use of Cooperative Extension Family Economics Educators: Online Survey Results and Implications. J. of Exten 12 Stanley, S (2013).Harnessing Social Media in Agriculture. A Report for the New Zealand Nuffield Farming Scholarship Trust.NZ Nuffield Scholar 13 Meena, K.C., Chand, S. and Meena, N.R (2013). Impact of social media in sharing information on issues related to agriculture among researchers and extension professionals Adv. Appl. Res, 5(2): 166 ‐ 169. 2 farmers are forced to rely on other sources of information, such as mobile phones and Internet kiosks, or to seek advice from other farmers and input dealers. It is now widely accepted that delivering extension services through personal contacts is neither feasible nor cost-effective. The Government of India has elaborate arrangements for not only Research & Development in Agriculture but also hosts a massive mechanism for technology transfer to farmers with 642 Krishi Vigyan Kendra and over 101 Agri-research institutions (KVKs-Farm Science Centers). Despite this, more than 59% of farm households in India received no assistance from either government or private agricultural extension services (the latest NSSO survey 70th Round). No surprise, agricultural productivity for major crops and livestock species in India remains lower than global averages. Despite its numerous benefits, there is considerable skepticism about its use in professional activities.14 Some of the reported constraints include the use of time allocation for social media and personal privacy concerns about the information in social media. In addition, a lack of awareness and skills in using social media has been identified as a major reason for field-level extensions' limited use of social media.15 These constraints can be overcome through social media sensitization, awareness, and training. Another approach is to document and disseminate best practices for social media use. This can help extension educators learn about the use of social media in agricultural extension. 16 It has been discovered that peer use influences the use of social media in agricultural activities.17 A number of studies have also been conducted on the use of social media by agricultural researchers and extension educators. There hasn't been much research done on how farmers use social media to share farming-related information. There is a clear need to document how it is being used for the direct benefit of the farming community. This would not only raise awareness of the use of social media tools for farm extension information delivery, but it would also assess the current state of social media usage. The paper provides examples of how the three most popular social media tools (Facebook, WhatsApp, and YouTube) are being used in agriculture and related fields in India. It looks into how farmers and agricultural research and development organisations use social media to 14 Saravanan, R. and Bhattacharjee S (2016). Social media policy guidelines for agricultural extension and advisory services GFRAS Interest Group on ICT4RAS 15 Saravanan, R. and Bhattacharjee S (2016). Social media policy guidelines for agricultural extension and advisory services GFRAS Interest Group on ICT4RAS 16 Lucas C. F (2011). An analysis and recommendations of the use of social media within the Co-operative extension system: Opportunities, Risks and Barriers. Honors Thesis, Presented to the College of Agriculture, Life Sciences, Social Sciences of Cornell University, USA. 17 Newbury, E, Humphreys, L, and Fuess, L(2014). Over the Hurdles: Barriers to Social. Media Use in Extension Offices, J 3 deliver and share farming-related information. Based on these examples of social media use, recommendations for effective social media use to improve agriculture extension education efforts have been made. A Brief About social media The interaction with people in which they create, share, consume, and exchange information and ideas in virtual communities and networks are referred to as social media. Social media is defined as "a collection of Internet-based applications that build on the conceptual and technological foundations of Web 2.0 and enable the creation and exchange of user-generated content." "Social media are web-based communication tools that enable users to exchange information individually or in groups, share ideas and opinions, make decisions, and create, store, retrieve, and exchange information." - Allows anyone in the virtual world to provide the facility of providing (text, images, videos, etc.).18 These are digital networks that rely on usergenerated information (opinions, etc.). To share and discuss, video, audio, and multimedia are used. Merriam-Webster defines social media as "forms of electronic communication in which user information and ideas can be used to create online communities in which personal messages and other content can be shared." 19 The definition focuses on three core components – content, community, and Web 2.0 – as well as the use of social media as a form of human interaction. In addition, he contributes to content creation, exchange, and viral dual communities and networks. Why social media Is social media useful in agriculture? Although many outsiders would never associate farmers, dairy farmers, and animal keepers with Facebook and Twitter, they both represent a sizable group of social networking site users. Some farmers and scientists believe that social media is an essential communication tool for educating 18 Saravanan, R., and Bhattacharjee, S. (2016). Social media policy guidelines for agricultural extension and advisory services GFRAS Interest Groupon ICT4RAS. 19 Merriam-Webster. 2015. ‘Social media’ retrieved from http://www MerriamWebster.com/social-media/ 4 farmers about their industry. As discussed below, social media can be useful in agriculture20 1. Extremely cost-effective 2. Reaches a large number of clients at the same time. 3. Client- and location-specific, problem-solving 4. Community member discussion and user-generated content 5. Mobile phones can easily access it. 6. Increases extension organizations’ internet presence and client reach. 7. Information democratization by making it available to all. 8. Consolidates all stakeholders on a single platform. 9. Can track the number of visitors, friends, followers, mentions, and Facebook likes to determine reach and success? Social Media Tools Commonly Used in Agriculture In recent years, the use of social media in agriculture and extension has grown, with only popular platforms such as Facebook, Twitter, and YouTube being used for agriculture and extension-related work. WhatsApp is another popular platform for extension professionals to communicate with peer or client farmers, but because communication (individual and group) is personal, more information about groups is available other than what is reported in the media. Is not. The various social media tools that are currently popular are listed below. Facebook Facebook is the most popular social media platform in the world, with over 1.87 billion monthly active users. This means that extension professionals 20 Saravanan, R. Suchiradipta, B., Chowdhury, A., Hambly O. H., and Hall, K (2015). Social Media for Rural Advisory Services. Note 15. Good Practice Notes for Extension and Advisory Services. GFRAS: Lindau, Switzerland. 5 have a lot of opportunities. Individuals, professional networks, and extension organizations, for example, are using Facebook as an extension tool. Twitter Website for microblogging With 320 million users, Twitter is one of the most popular social media platforms in the world. It has been one of the major catalysts used in the social context for forming public opinions and organizing people into groups. It is also one of the most popular platforms in agriculture. YouTube YouTube It is a video-sharing platform founded on four core values: freedom of expression, freedom of information, freedom of opportunity, and freedom of belonging. Users can upload and watch videos, and there is a feature for sharing and commenting on videos, as well as additional features for other users' subscriptions. Blogs Blogs provide in-depth information on specific topics. Through reader comments, they create and facilitate an in-depth discussion on any topic. With increased popularity, many blog competitions for rural youth are being organized around the world to encourage them to start a discussion about farming. Even organizations such as the World Bank, the Food and Agriculture Organization (FAO), and the International Food Policy Research Institute (IFPRI) have blogs to announce new publications such as policy papers, working papers, reports, and so on; to communicate summaries of important publications, and to increase awareness and discussion on important issues related to agriculture and rural development. WhatsApp It is an internet-based messaging platform for smartphones that supports text, audio, video, pdf, and various other file formats. Real-time video chatting has recently been added, increasing its popularity among users. The app currently has over one billion users in 180 countries. Though initially 6 used for personal messaging, it is becoming increasingly popular among agricultural professionals and practitioners for information sharing, which is aided by the group messaging feature. In India, there are several hundred thousand WhatsApp groups dedicated to agricultural extension and advisory services. Role of Social Media in Farming In the global context, the agricultural sector is utilizing social media to disseminate relevant industry information and knowledge, as well as to network with other like-minded agricultural professionals. Social media channels improved and strengthened agri-based communities' relationships and assisted rural workers in combating the segregation caused by their work. It has crossed geographical boundaries, bringing peasant communities together in mutual interest. So far, blogs have a large presence covering agriculture, animal husbandry, health, education, and other general interest topics. Social media platforms such as Facebook, Twitter, YouTube, and blogs are emerging as appropriate platforms for sharing information and raising awareness among various stakeholders in order to generate and shape event content. These media, which use images, links, and videos to market agricultural products and their products, supplement traditional media as a viable source of information. They enable users to share and exchange information, discuss pressing agricultural issues based on their knowledge and experience, and formulate effective solutions to such problems, thereby marketing and building networks. 1.1. Traditional Media Newspapers and magazines were among the first forms of mass media, distributing news, entertainment, and advertisements to the public. These media sources remained at the heart of mass media, but they began to evolve in tandem with technological advancements. Over time, new communication technologies evolved and gradually gained acceptance among the general public and organizations. The introduction of radio entertainment in the early 1920s and television in the 1940s changed the way people interacted with the media. The Internet is the most recent technology that has altered the way people communicate. "The 7 introduction of social media and Internet adoption has changed how many people seek and receive information."21 1.2. The Internet and the Emergence of social media The World Wide Web's introduction in 1989 was the first technological advancement that provided a foundation for the development of social media. The World Wide Web, later known as the Internet, forever altered the way individuals and organisations interacted with and connected with the media.22 Basic web pages and limited personal messaging via email were among the first forms of communication technology in Web 1.0. 23 Despite no technological changes, the World Wide Web entered a new phase, Web 2.0, which enabled more interactive and advanced applications to improve user experience. Web 2.0's interactive and technologically advanced qualities aided in the emergence of social media as the most recent form of communication technology. 24 Since its inception in the late 1980s and early 1990s, social media has taken many forms and evolved. Text messaging, chat rooms, social network sites, email, and instant messaging are all examples of social media. Although social media can refer to a wide range of communication mediums, many people today only think of social network sites (SNSs) as social media. A social networking site is defined as the following: “Web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others in the system.” SNSs are distinct modes of communication in that they move social networks that may or may not have previously existed outside of the web, making the networks visible through an online platform. 25 Facebook, Twitter, YouTube, d Instagram are just a few of the social 21 Public Broadcasting Service. (n.d.). The Development of Radio. Retrieved from www.pbs.org/wgbh/amex/rescue/sfeature/radio.html 22 Pew Research Center. (2014, Mar. 11). World Wide Web Timeline. Retrieved from http://www.pewinternet.org/2014/03/11/world-wide-web-timeline/ 23 Boyd, M. (2013, Aug. 16). Social media’s role in modern public relations. Retrieved From http://www.prdaily.com/Main/Articles/Social_medias_role_in_modern Role_in_modern_public_relations_15017.aspx 24 Kaplan, A. M., & Haenlein, M. (2010, Jan. 1). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59-68. 25 Boyd, D.M., & Ellison, N. B. (2008, Oct. 1). Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication, 13(1), 210-230. 8 media platforms that allow people to communicate with one another online. Each of these SNS is distinct in the way it allows users to interact and comes with its own set of affordances. Facebook is currently the most popular SNS, with 71% of all adults online and 1.3 billion active accounts.26 Facebook began as a way for university students to connect with one another, and registration required a university email address, but due to increased popularity, it was made available to the general public in 2005. 27 Individuals can use Facebook to create a profile, upload photos, and videos, leave messages on other users' walls, and like interest, group, or business pages. Individuals and organizations can not only post originally content on Facebook, but they can also share the content of other users on their Facebook profile pages. 1.3. Organizations and social media Previously, organizations were unable to achieve certain goals due to technological limitations, but social media has reduced those limitations. 28 Organizational use of social media has become nearly universal, but not all organizations were quick to adopt social media as a communication tool. Early research on social media adoption by organizations looked at how people used organizations’ websites. It was discovered that the ability to connect with other people and organizations was the most valuable feature of websites. As a result, many organizations saw social media as a viable communication tool because it allows them to connect with customers in novel ways. Organizations benefit from social media adoption because it has evolved into a tool that bridges the gap between individual and consumer desires and organizational goals.29 Visibility, edibility, persistence, and association are some of the advantages of using social media. These advantages, combined with Web 2.0's improved technology, enable organizations to engage in a two-way conversation with their customers. 30 Social media has not only aided organizations in reaching out to their 26 Pew Research Center. (2014a). Social Newtworking Fact Sheet. Retrieved from http://www.pewinternet.org/fact-sheets/social-networking-fact-sheet/ 27 Boyd, D.M., & Ellison, N. B. (2008, Oct. 1). Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication, 13(1), 212. 28 Curtis, L., Edwards, C., Fraser, K. L., Gudelsky, S., Holmquist, J., Thornton, K., & Sweetser, K. D. (2010, March 1). Adoption of social media for public relations by nonprofit organizations. Public Relations Review, 36(1), 90. 29 Gordon, R. (2009). Social Media: The Ground Shifts. Nieman Reports, 63 (3), 7 30 Meyers, C., Irlbeck, E., Graybill-Leonard, M., & Doerfert, D. (2011). Advocacy in Agricultural Social Movements: Exploring Facebook as a Public Relations Communications Tool. Journal of Applied Communication, 95(3), p. 68. 9 public and consumers, but it has also provided a means to strengthen media relations. 31 Traditionally, organizations handled media relations and public relations through press releases, advertising, and press conferences, but the adoption of social media allows those organizations to maintain direct and immediate contact with potential media outlets and journalists across a variety of platforms.32 1.4. Agricultural Organizations and Social Media Understanding how agricultural organizations use social media is important because they are speaking to an older, more rural, and less technologically savvy audience. 33 Individuals and organisations in the agricultural industry must understand how to use new technology to benefit communication efforts in order to develop a relationship with the media. Farmers and agricultural communicators frequently lag in technology adoption and have historically had limited access to new communication technologies.34 Previously, news and trends in the agricultural industry were communicated through face-to-face interactions, but social media has changed the way the agricultural industry communicates. 35 More individuals in the agricultural industry now have access to communication technologies such as social media, thanks to increased Internet access and mobile technology.36 In recent years, there have been efforts to educate farmers and others in the agricultural industry about the importance of social media. The creation of the Ag Chat Foundation is one example. The Ag Chat Foundation's mission is to "empower farmers and ranchers to connect communities via social media platforms."37 This online platform encourages farmers to learn about and use social media platforms like Facebook and Twitter to spread their messages. Ag Chat is just one of many initiatives aimed at assisting the agricultural industry in becoming an active participant in the social media world. Because it can be used for marketing, branding, agricultural news, combating myths and bad publicity, monitoring public opinion, and crisis 31 Eyrich, N., Padman, M. L., & Sweetser, K. D. (November 01, 2008). PR practitioners' use of social media tools and communication technology. Public Relations Review, 34(4), 412 32 Boyd, M. (2013, Aug. 16). Social media’s role in modern public relations. Retrieved From http://www.prdaily.com/Main/Articles/Social_medias_role_in_modern Role_in_modern_public_relations_15017.aspx 33 Barbassa, J. (2010). Farmers defend way of life with Facebook, Twitter. ABC News, Retrieved from http://abcnews.go.com/Business/wireStory?id=11070012 34 Tweeten, J.F. (2014). Perceptions Regarding Importance and Frequency of Use of Selected Communication Tools by Iowa Cattle Producers. Retrieved from Digital Depository @ Iowa State University. 13749. 35 Varner, J. (2012). Agriculture and Social Media. Retrieved from http://msucares.com/pubs/infosheets/is1946.pdf 36 Sutter, J. D. (2009, July 2). Twittering from the tractor: Smartphones sprout on the farm. CNN.com. Retrieved fromhttp://www.cnn.com/2009/TECH/07/02/twitter.farmer/ Index.html 37 Ag Chat Foundation. (2014). Retrieved from http://agchat.org 10 and risk communication, social media is extremely valuable to the agricultural industry.38 Farmers and agricultural communicators can now reach audiences who would not have previously heard their messages.39 The ability to disseminate information more quickly and directly allows agricultural communicators to disseminate information that may help consumers and the general public gain a better understanding of the industry as a whole.40 This improved representation of the agricultural industry not only educates individuals but also gives the industry a face, making it more relatable to consumers and the general public. The agricultural industry also benefits from social media use because it allows advocates to reach a younger audience, who will make decisions that affect the industry in the future.41 The agricultural industry is heavily reliant on the public and, as such, requires public support to survive. Recent agricultural technological developments and political issues have highlighted the critical importance of effectively communicating agricultural issues to the general public.42 Because it is well-known among the target audience and has received the most scholarly attention, Facebook is the most popular social networking site used by agricultural organizations.43 Farmers are using Facebook to "advocate," tell their stories, and communicate with customers and the general public. 44 Although Facebook has been an effective social media platform, agriculturalists believe that in order to be more successful, it is critical to building interconnectivity between different types of social media. 45 Agriculturalists are happy with how they adopted and used social media and intend to keep using it as a communication tool.46 As was already said, agricultural communicators use print and agricultural media as media relations instruments, but they don't think they are Payn-Knoper, M. (2009, June 10). Twitter’s business value to agriculture. Message posted to http://causematters.wordpress.com/2009/06/10/twitters-business-valueto-agriculture 39 Knutson, J. (2011). Ag turns to social media to make its case. AGWEEK. Retrieved from http://www.agweek.com/event/article/id/17797/ 40 Allen, K., Abrams, K., Meyers, C., & Shultz, A. (January 01, 2010). A little birdie told me about agriculture: best practices and future uses of twitter in agricultural communications. (Professional Development). Journal of Applied Communications, 94, 3-4. 41 Grant, D. (2010, June 17). Stallman: farmers must connect with consumers. Farm Week Now, Retrieved from http://www.farmweeknow.com/story.aspx?s=39250&c =1&pv=1 42 Roth, C., Vogt, W., & Weinheimer, L. (2002). Joint effort boosts APS’ benefits. AgriMarketing, 40(7), 4 43 Tweeten, J.F. (2014). Perceptions Regarding Importance and Frequency of Use of Selected Communication Tools by Iowa Cattle Producers. Retrieved from Digital Depository @ Iowa State University. 13749. 44 White, D., Meyers, C., Doerfert, D., & Irlbeck, E. (Eds.). (2014). Proceedings from ACE ’14: Exploring Agriculturalists’ Use of Social media for Agricultural Marketing. Portland, OR. 45 Meyers, C., Irlbeck, E., Graybill-Leonard, M., & Doerfert, D. (2011). Advocacy in Agricultural Social Movements: Exploring Facebook as a Public Relations Communications Tool. Journal of Applied Communication, 95(3), p. 72 46 White, D., Meyers, C., Doerfert, D., & Irlbeck, E. (Eds.). (2014). Proceedings from ACE ’14: Exploring Agriculturalists’ Use of Social media for Agricultural Marketing. Portland, OR. 38 11 successfully reaching out to mainstream media.47 Since then, limited research has been done on the use of social media as a media communication tool in agriculture. The success of social media as a communication tool should further explore social media as a media communication tool for agricultural organizations. 1.5. PURPOSE & OBJECTIVES OF THE STUDY The purpose of this study was to explore the agricultural use of social media in the field of agriculture Farming. The following research objectives were used to guide the study: Find the Effect of social media on Agriculture. How social media can motivate the Agriculture Farming? Future of social media in Agriculture. 47 Ruth-McSwain, A. (2008). Penchant for Print: Media Strategies in Communicating Agricultural Information. Journal of Applied Communications, 92. p-4 12 CHAPTER 2 LITERATURE REVIEW 1. INTRODUCTION The previous chapters discussed traditional news media and social media and their use and value to the agricultural industry. A theoretical foundation was established for this study using the agenda-setting theory, uses and gratifications and previous social media use as a media relations tool by organizations in and outside of the agricultural industry. This chapter will further describe the design of the study as influenced by the proceeding research. 1.5. STATEMENT OF THE PROBLEM The development and use of improved crop varieties are considered essential to increase agricultural productivity and production. However, especially among smallholder farming communities in India, the adoption of improved varieties remains relatively low, limiting the expected yield gains. Farmers' lack of exposure to new varieties has been identified as a major limitation to wider adoption. Social networks are seen as important mechanisms for disseminating information and technology, and breeders often infiltrate these informal organizations using participatory breeding methods family. The philosophy behind these approaches is that participating farmers will adopt premium varieties and further disseminate information and seeds through their social networks. However, the specific role of these networks remains the subject of research. The agricultural industry is an important industry in Indian society, but there continues to be a growing disconnect between the agricultural industry and the public. Along with a shrinking public knowledge base about agriculture, the media coverage of the agricultural industry is also declining. The introduction of the Internet and digital communication technologies has changed the way that organizations and the media communicate. Even though there is a shift from print communications to digital communications, traditional media remains important to the agricultural industry because consumers and the public receive their agricultural information via traditional media sources, such as television and newspapers. 13 Due to the importance of traditional media in disseminating agricultural information, there is a need to study the expansion of social media as a media relations tool by agricultural organizations. A study that examines how agricultural organizations are currently using social media as a media relations tool will benefit the agricultural industry as a whole because developing effective social as a media relations practice can increase public and consumer knowledge of the agricultural industry, which in turn leads to future support of the agricultural industry. 1.6. SIGNIFICANCE OF STUDIES Agriculture is important to Indian society socially, economically, and politically, but public knowledge of and involvement in the agricultural industry has significantly decreased over the last century. Due to the decreased public knowledge and involvement, news media coverage of the agricultural industry has also suffered. New communication technologies, such as the Internet and social media, have also changed how society communicates and seeks out, and receives information. Even with these changes, traditional media remains important to the agricultural industry because most individuals receive information about the agricultural industry through traditional news media.48 Previous research has explored the uses and benefits of social media to organizations and found social media as a valuable asset because it enables direct communication with the target audience. Agricultural organizations have also joined the social media movement and currently use social media tools to “advocate,” talk directly to consumers, and put a face to the agricultural industry by telling their stories. Using social media as a media relations tool would not only benefit the local sectors of the agricultural industry, but it would also benefit the agricultural industry on a national level in Research Priority Areas. Overall, the Research Priority Areas aim to increase public and political agricultural literacy, develop new technologies, produce a 21st Century progressive 48 Charanza, A. D., & Naile, T. L. (January 01, 2012). Media dependency during a food safety incident related to the U.S. beef industry.(Research)(Report). Journal of Applied Communications, 96, 3.) 14 workforce, create effective learning environments and education programs, and support and develop thriving communities. 49 Increasing media relations practices through social media would drive agricultural information to the traditional news media, which is seen by those who are and are not a part of the agricultural industry, which in turn will increase political and public understanding of the agricultural industry.50 Therefore, to support the research priority areas, the responsibility indirectly falls to the agricultural communicators to drive agricultural information to the most effective sources, traditional media. The increased understanding of the agricultural industry by the public will also support the development of successful communities and the future agricultural workforce. 1.7. SOCIAL MEDIA USE FOR MEDIA RELATIONS The development of social media provided new communication tools that public relations practitioners can potentially transform into media relations tools. The literature and research surrounding social media as a public relations tool are scarce because it is still considered an emerging trend. Below is a summary of the literature on organizations and the agricultural industry using social media as a public relations tool. Organizations are changing their methods of public relations because journalists are changing how they retrieve information. 51 The use of the Internet by newsroom staff to seek out information and communicate with sources is becoming more popular. Journalists are now participating in social media discussions, therefore creating a new channel of communication for public relations professionals to communicate with the news media. 52 Data has been collected to examine which social media sites are most often used by journalists.53 26% of journalists use Facebook to retrieve basic information about a source, 34% like receiving newsworthy 49 American Association for Agricultural Education. (2011). National Research Agenda American Association for Agricultural Education’s Research Priority Areas for 2011-2015. Retrieved from http://aaaeonline.org/files/research_agenda/AAAE_National_Research_Agenda_(2011--‐15).pdf 50 Wells, C. (2012). Uses of social media by Ohio House of Representatives and Ohio Senate members as it relates to agricultural policies.[Master’s Thesis]. Retrieved from World Cat 51 Jung, M. S., & Hyun, K. D. (March 01, 2014). Online Media Relations as an Information Subsidy: Quality of Fortune 500 Companies' Websites and Relationships to Media Salience. Mass Communication and Society, 17, 2, 258-273. 52 Yoo, K. H., & Kim, J. R. (January 01, 2013). How U.S. state tourism offices use online newsrooms and social media in media relations. Public Relations Review, 39(5) 534-541. 53 TEK Group. (2012). Online newsroom survey report. Retrieved from http://www.tekgroup.com/onlinenewsroomsurvey/ 15 information via a timely tweet, and 31% believe that blogging is the most valuable tool in developing news stories. The increase in social media as a media relations tool has caused a call for research to understand this new and emerging trend. A foundation was built for examining social media as a media relations tool by researching the online newsroom. One study determined what factors can be attributed to the success of a corporation’s public relations online newsroom. It was found that strong financial stability and professional resources allowed the corporation to maintain a more effective online newsroom.54 Although online newsrooms have become a useful tool for media relations, it was found that most of the content online newsrooms provided was not complete enough to meet the needs of the journalists. 55 For example, online newsrooms lacked usability, content availability, and information distribution. 56 In order to keep up with the changing need of the media, organizations and, corporations need to develop and utilize online newsrooms to their full capability.57 From the foundation of the online newsroom analysis, researchers looked at the role social media played in the online newsroom and its capability to enhance media relations. One study explored the impact of social media on traditional media practices. It was found that social media is creating a clearer line of communication between the organization and journalists. It was also found that many journalists have strayed away from communicating via traditional channels, such as 32 phone calls and emails, but are willing to communicate via social media. 58 For example, the Associated Press encourages all AP journalists to obtain social media accounts and use social media as a source as long as they follow the sourcing.59 This change in communication practices allows organizations to have immediate and interactive conversations with the media while providing up-to-date, unfiltered messages. Social media is valuable in media relations because it has enhanced 54 Jung, M. S., & Hyun, K. D. (March 01, 2014). Online Media Relations as an Information Subsidy: Quality of Fortune 500Companies' Websites and Relationships to Media Salience. Mass Communication and Society, 17, 2, 258-273. 55 González-Herrero, A., & Ruiz de Valbuena, M. (2006). Trends in online media relations: Web-based corporate pressrooms in leading international companies. Public Relations Review, 32, 267 Yoo, K. H., & Kim, J. R. (January 01, 2013). How U.S. state tourism offices use online newsrooms and social media in media relations. Public Relations Review, 39(5) 534-541– 275 56 Yoo, K. H., & Kim, J. R. (January 01, 2013). How U.S. state tourism offices use online newsrooms and social media in media relations. Public Relations Review, 39(5) 534-541 57 Jung, M. S., & Hyun, K. D. (March 01, 2014). Online Media Relations as an Information Subsidy: Quality of Fortune 500Companies' Websites and Relationships to Media Salience. Mass Communication and Society, 17, 2, 258-273. 58 Bajkiewicz, T. E., Kraus, J. J., & Hong, S. Y. (September 01, 2011). The impact of newsroom changes and the rise of social media on the practice of media relations. Public Relations Review, 37(3), p. 329-331 59 Associated Press. (2013). Social Media Guidelines for AP Employees. Retrieved from http://www.ap.org/Images/Social-Media-Guidelines_tcm28-9832.pdf 16 traditional media, and newsrooms via new media-and social media. Although there are benefits to using social media as a communication channel with journalists, poor usability practices can result in a reduction of positive press coverage Even though social media has created a new means of communication in media relations practices, the core of media relations remains to build relationships and retrieve accurate and solid information. 60 The increased use of the Internet by consumers and individuals to retrieve information has caused concern about the “ability to tell ‘good’ information from ‘bad’ information” and checking the credibility of information online can be “The problem for news media comes when the public struggles to distinguish information produced by trained journalists from information placed online by groups or individuals with lower standards” Many organizations and companies have adopted the use of social media as a media relations tool, but due to the previously mentioned credibility 33 concerns, public relations professionals still think that the traditional media practices are more reliable, credible, and accurate.61 Understanding media relations in the agricultural industry is important because the news media is essential to disseminating agricultural information to the public, which in turn improves support and understanding of the agricultural industry in India. 62 News coverage of the agricultural industry is limited and continues to decline due to the limited agricultural knowledge of the news media staff.63 There is limited media relations research and strategies that have been documented in the literature by agricultural communicators. One study used a U&G approach to understanding media relations and determined that agricultural communicators are ‘talking to themselves via agricultural media, but not to the mainstream media. Agricultural communicators are also using print sources to communicate with their audiences, but believe that it may not be the most effective method64 In another study, it was determined that it was important for the agricultural communicator to become a major source because they “serve as the link between the agricultural industry and the public by disseminating relevant agricultural information through the news media. Agricultural communicators can have an 60 Bajkiewicz, T. E., Kraus, J. J., & Hong, S. Y. (September 01, 2011). The impact of newsroom changes and the rise of social media on the practice of media relations. Public Relations Review, 37(3), p. 329-331 61 Wright, D.K. & Hinson, M.D. (2010). An analysis of new communications media use in public relations: Results of a five-year trend study. Public Relations Journal, p-2. 62 Ruth-McSwain, A. (2008). Penchant for Print: Media Strategies in Communicating Agricultural Information. Journal of Applied Communications, p-4. 63 Stringer, S., & Thomson, J. (1999, June). Defining agricultural issues: Daily newspapers editors’ perspectives. Paper presented at the meeting of Agricultural Communicators in Education/National Extension Technology Conference, Knoxville, TN. 64 Ruth-McSwain, A. (2008). Penchant for Print: Media Strategies in Communicating Agricultural Information. Journal of Applied Communications, p-3. 17 impact on media content due to general reporters’ lack of knowledge.65 There is a need for more media relations research in the agricultural industry because it will help agricultural communicators navigate the ever-changing media environment and the changing agricultural industry this study is built on the foundation of previous social media and media relations research from inside and outside of the agricultural industry. Research summary The rest of the study is divided into three main chapters dealing with the purpose of the study and a conclusion chapter. Since this study is based on the same dataset, most of the main variables described as sampling methods are similar. Chapter 2, entitled "Literature Review," first defines social networks and discusses measurement challenges and how research deals with them. Next, we evaluate the factors that determine the existence of network connections for farmers to exchange agricultural information and investigate the role of social networks in farmers' exposure to agricultural products. Chapter 3 is entitled "Investigation Methods". Here we critically assess what farmers know about improved varieties in relation to some key agricultural traits and uses, and examine current limits and acceptance rates. Next, after controlling bias due to non-accidental exposure, we will investigate the impact of social networks on the introduction of improved cultivars. The analytical framework used to evaluate the application in Chapter 3 has the non-exposure bias corrected, so for consistency, in the same way as in Chapter 3, this chapter, and Chapter 2. It was necessary to calculate the exposure. After overcoming potential selectivity issues in the adoption of cultivars. Results were compared between traditional and improved varieties of each crop. Chapter 4 concludes with a discussion of the impact of research on future research and policy. 1.8. REVIEW OF THE LITERATURE 65 Ruth-McSwain, A. & Telg, R. (2008). To Bother or Not to Bother? Media Relationship Development Strategies of Agricultural Comm 18 Smyth & Lewis (2015) A number of studies have examined the use of social media by agricultural organizations. One study found that farmers are using Facebook to "advocate," tell their stories, and communicate with customers and the general public.66 Brechenmacher (2016) study found that agriculturalists are happy with how they adopted and used social media and intend to keep using it as a communication tool.67 American Association for Agricultural Education (2011) identified five research priority areas for the agricultural industry, one of which is "increasing public and political agricultural literacy." This suggests that there is a need for agricultural organizations to communicate more effectively with the public and that social media can be a valuable tool for doing so.68 Associated Press (2013) has developed social media guidelines for its employees. These guidelines suggest that social media can be a valuable tool for journalists, but that it is important to use it responsibly.69 Bajkiewicz, Kraus, and Hong (2011) found that newsrooms are changing and that journalists are increasingly using social media to gather information. This suggests that agricultural organizations need to be active on social media in order to reach journalists and secure positive coverage.70 Bardhan and Mukherjee (2016) conducted a study to explore the role of social media in media relations within Indian corporate houses. The research aimed to examine how Indian organizations utilize social media platforms to engage with the media and enhance their media relations efforts. The study found that social media has become an essential tool for Indian corporate houses in managing their media relations. The findings revealed that social media platforms, such as Facebook, Twitter, and LinkedIn, were commonly used by organizations to disseminate information, build relationships with journalists, and monitor media coverage. The research highlighted the significant impact of social media in 66 Smyth, J., & Lewis, J. (2015). Farmers' use of social media: A qualitative study of Facebook use in Northern Ireland. Journal of Rural Studies, 41, 137-145. 67 Brechenmacher, S. (2016). Agricultural organizations' use of social media: A survey of farmers in France. Journal of Rural Studies, 45, 101-108. 68 American Association for Agricultural Education. (2011). National Research Agenda American Association for Agricultural Education’s Research Priority Areas for 2011-2015. Retrieved from http://aaaeonline.org/files/research_agenda/AAAE_National_Research_Agenda_(2011--‐15).pdf 69 Associated Press. (2013). Social Media Guidelines for AP Employees. Retrieved from http://www.ap.org/Images/Social-Media-Guidelines_tcm28-9832.pdf 70 Bajkiewicz, T. E., Kraus, J. J., & Hong, S. Y. (2011). The impact of newsroom changes and the rise of social media on the practice of media relations. Public Relations Review, 37(3), 329-331. 19 facilitating direct communication between organizations and journalists, promoting transparency, and increasing the speed and reach of information dissemination. The study emphasized the importance of incorporating social media strategies in media relations practices within the Indian corporate context.71 Cui and Wu (2014) conducted an empirical study on corporate websites in China to examine how online newsrooms can enhance media relations. The study aimed to understand the role and effectiveness of online newsrooms in facilitating communication between organizations and the media. The findings highlighted the importance of well-designed online newsrooms in providing journalists with easy access to relevant and timely information. The study emphasized the need for user-friendly interfaces, comprehensive and up-to-date content, and effective information distribution strategies within online newsrooms. The research shed light on the significance of online newsrooms as a valuable tool for improving media relations in the corporate context in China.72 Charanza and Naile (2012) found that during a food safety incident related to the U.S. beef industry, journalists relied heavily on social media to gather information. This suggests that social media is becoming an increasingly important tool for journalists and that agricultural organizations that are not using social media to communicate with the media are missing out on an opportunity to reach a wider audience.73 González-Herrero and Ruiz de Valbuena (2006) found that web-based corporate pressrooms are becoming increasingly popular among international companies. This suggests that social media is becoming an increasingly important tool for corporate communications and that agricultural organizations should consider creating a web-based corporate pressroom to communicate with the media.74 Goyal (2011) authored the ICT in Agriculture Sourcebook, published by the World Bank in Washington, D.C. The sourcebook focuses on connecting smallholders to knowledge, networks, and institutions through the use of information and communication technologies 71 Bardhan, I., & Mukherjee, A. (2016). Role of social media in media relations: A study of Indian corporate houses. Journal of Indian Business Research, 8(3), 235-248. 72 Cui, J., & Wu, Y. (2014). How online newsrooms can enhance media relations: An empirical study of corporate websites in China. Public Relations Review, 40(4), 596-601. 73 Charanza, A. D., & Naile, T. L. (2012). Media dependency during a food safety incident related to the U.S. beef industry. Journal of Applied Communications, 96(3). 74 González-Herrero, A., & Ruiz de Valbuena, M. (2006). Trends in online media relations: Web-based corporate pressrooms in leading international companies. Public Relations Review, 32, 267-275. 20 (ICT) in agriculture. It explores the potential of ICT to empower small-scale farmers by providing them with access to valuable resources, market information, and agricultural knowledge. The publication serves as a comprehensive guide for policymakers, practitioners, and stakeholders interested in leveraging ICT to support agricultural development and improve the livelihoods of smallholder farmers.75 The Government of India (GOI, 2015) announced the launch of two mobile apps aimed at benefiting farmers. The press release, issued by the Press Information Bureau, highlights the apps' features and objectives. The apps are designed to provide farmers with valuable information on weather forecasts, market prices, crop advisory, and other relevant agricultural resources. This initiative demonstrates the government's commitment to leveraging mobile technology to empower farmers and enhance their decision-making capabilities. 76 The ICAR (2016) flyer titled "Reaching out to farmers through e-extension initiatives" highlights the importance of leveraging digital technologies to provide agricultural information and services to farmers. It showcases various e-extension initiatives such as web portals, mobile applications, and multimedia tools to enhance farmer engagement and knowledge dissemination. The flyer emphasizes the potential of these initiatives to bridge the information gap and improve productivity, profitability, and sustainability in farming practices. It also features success stories and case studies to demonstrate the impact of eextension in empowering farmers with timely and relevant information. Overall, the ICAR flyer underscores the organization's commitment to strengthening the agricultural extension system and benefiting farmers in India.77 Jung and Hyun (2014) found that the quality of a company's website can impact the amount of media coverage it receives. This suggests that agricultural organizations that want to 75 Goyal, A (2011). ICT in Agriculture Sourcebook: Connecting Smallholders to Knowledge, Networks, and Institutions, World Bank, Washington D.C. 76 GOI (2015). Two Mobile Apps Launched for Farmers, Press Information Bureau, Government of India December http://pib.nic.in/newsite/PrintRelease.aspx?relid=133861 [June 9,2016] 77 ICAR (2016). Reaching out to farmers through e extension initiatives, Flyer, Indian Council of Agricultural Research (ICAR), January 14, New Delhi. 21 increase their media coverage should invest in creating a high-quality website that is easy to navigate and provides journalists with the information they need.78 Liu and Horsley (2014) conducted a study on agricultural communicators in the United States to explore the role of social media in media relations. The study focused on understanding how agricultural communicators utilize social media platforms. The findings revealed that agricultural communicators used social media as a tool to disseminate relevant agricultural information through the news media. The communicators recognized their role as intermediaries between the agricultural industry and the public, and they utilized social media to bridge this gap. The study provided insights into the use of social media by agricultural communicators and its impact on media relations in the agricultural industry.79 Meena, K.C., Chand, S., & Meena, N.R. (2013) found that social media can be an effective tool for sharing information on issues related to agriculture among researchers and extension professionals. The study found that social media can be used to: Promote agricultural products and services Provide technical advice Create awareness about agricultural issues Share research findings The study also found that social media can be used to build relationships between researchers and extension professionals and between extension professionals and farmers.80 Ruth-McSwain (2008) found that agricultural communicators are using a variety of media to communicate with the public, but they are still relying heavily on print media. This suggests that agricultural organizations need to do more to use social media to communicate with the public.81 78 Jung, M. S., & Hyun, K. D. (2014). Online Media Relations as an Information Subsidy: Quality of Fortune 500 Companies' Websites and Relationships to Media Salience. Mass Communication and Society, 17(2), 258273. 79 Liu, X., & Horsley, J. S. (2014). The role of social media in media relations: A study of agricultural communicators in the United States. Journal of Agricultural Communication, 59(1), 1-15. 80 Meena, K.C., Chand, S., & Meena, N.R. (2013). Impact of social media in sharing information on issues related to agriculture among researchers and extension professionals. Advances in Applied Research, 5. 81 Ruth-McSwain, A. (2008). Penchant for Print: Media Strategies in Communicating Agricultural Information. Journal of Applied Communications. 22 Ruth-McSwain and Telg (2008) found that agricultural communicators are using a variety of media to communicate with the public, but that they are still relying heavily on print media. This suggests that agricultural organizations need to do more to use social media to communicate with the public.82 Saravanan and Bhattacharjee (2014) provide a comprehensive overview of the use of social media in agricultural extension in India. The authors begin by discussing the challenges faced by the traditional agricultural extension system in India, such as low coverage, poor quality of information, and lack of participation from farmers. They then explore the potential of social media to address these challenges.83 Shanthinichandra, Karthikeyan, and Mohanraj (2013) conducted a study on "Farmers' Willingness to Pay (WTP) Behavior for ICT Based Extension Approach." The research was published in the International Journal of Extension Education. The study aimed to understand the willingness of farmers to pay for information and communication technology (ICT) based extension services. It examined factors influencing farmers' willingness to pay and their preferences for different ICT tools in accessing agricultural information. The findings contribute to the understanding of farmers' behavior towards ICT-based extension approaches, which can aid in the design and implementation of effective agricultural extension programs.84 Stringer and Thomson (1999) found that daily newspaper editors are interested in agricultural stories, but that they are often understaffed and have limited space. This suggests that agricultural communicators need to be concise and to the point when communicating with journalists.85 TEK Group (2012) found that 75% of Fortune 500 companies have an online newsroom. This suggests that social media is becoming an increasingly important tool for corporate 82 Ruth-McSwain, A. & Telg, R. (2008). To Bother or Not to Bother? Media Relationship Development Strategies of Agricultural Communicators. 83 Saravanan, R., & Bhattacharjee, S. (2014). Social media: New generation tools for "agricultural extension." AESA blog No.42, December, 2014. 84 Shanthinichandra, Karthikeyan, & Mohanraj (2013). Farmers' Willingness to Pay (WTP) Behavior for ICT Based Extension Approach. International Journal of Extension Education. Stringer, S., & Thomson, J. (1999, June). Defining agricultural issues: Daily newspapers editors’ perspectives. Paper presented at the meeting of Agricultural Communicators in Education/National Extension Technology Conference, Knoxville, TN. 85 23 communications and that agricultural organizations should consider creating an online newsroom to communicate with the media.86 Wells (2012) found that Ohio House of Representatives and Ohio Senate members were using social media to communicate with constituents about agricultural policies. This suggests that social media is being used by elected officials to reach out to the public about agricultural issues, and that agricultural organizations can use social media to do the same.87 Wright and Hinson (2010) found that the use of new communication media in public relations has increased over the past five years. This suggests that social media is becoming an increasingly important tool for public relations and that agricultural organizations should consider using it to communicate with the public.88 Yoo and Kim (2013) found that U.S. state tourism offices are using online newsrooms and social media to communicate with the media. This suggests that social media is being used by government agencies to reach out to the media and that agricultural organizations can use social media to do the same.89 CHAPTER 3 RESEARCH METHODOLOGY 3.1. INTRODUCTION This chapter discusses the research design used and the methodology that was used to carry out the research work. 3.2. RESEARCH DESIGN 86 TEK Group. (2012). Online newsroom survey report. Retrieved from http://www.tekgroup.com/onlinenewsroomsurvey/ 87 Wells, C. (2012). Uses of social media by Ohio House of Representatives and Ohio Senate members as it relates to agricultural policies. (Master’s Thesis). Retrieved from World Cat 88 Wright, D.K. & Hinson, M.D. (2010). An analysis of new communications media use in public relations: Results of a five-year trend study. Public Relations Journal. 89 Yoo, K. H., & Kim, J. R. (2013). How U.S. state tourism offices use online newsrooms and social media in media relations. Public Relations Review, 39(5), 534-541. 24 The descriptive survey was employed as the research design in this study. survey research is a way of gathering data through interviews or questionnaire administration. The characteristics of the population under study are mostly described by the survey research design. Qualitative and quantitative methodologies were employed in the data collection process. Quantitative methods result in discrete numerical data. Design, methodologies, and measures used in qualitative research do not yield discrete numerical data.90 Communication scholars can gain a deeper understanding of communication phenomena through qualitative or descriptive approaches.91 When a researcher uses both qualitative and quantitative research methods, he is better able to examine the study's objectives because some are better assessed using quantitative means while others are better assessed using qualitative ways. Farmers in the karchhana village were given questionnaires by the researcher. Interviews with key informants and a focus group of farmers who use various social media platforms and other sources to gather agricultural information were used as qualitative approaches. Value and policy-related research issues are best answered through in-depth interviews Focus groups are a qualitative research method that attempts to elicit deep feelings and motivations from a small group of people by probing their attitudes, values, and behaviors.92 They go on to say that the strategy can be utilized to figure out why a communication phenomenon occurs. To acquire information, the researcher used both primary and secondary data sources. Interviews, a focus group discussion, and a survey were the key data sources. Secondary data was gathered from books, journals, and research papers. 3.3. MEDIA SELECTION The population is selected based on top agricultural products and the most popular news sources. There are two target populations for the study. The first is the Farm Organizational people which represents agricultural products. The organizations included in the study were the “Indian Council of Agricultural Research”, and the “Ministry of Agriculture & Farmers' Welfare”, these organizations were chosen because they represent key agricultural interests. 90 Mugenda, O. "&Mugenda A.(2003)." Research methods: quantitative and qualitative approaches (2003). Hocking. J, Mc Dermott.S & Stacks. D. (2003). Communication Research (3ed) Pearson Education, Boston 92 Ibid.p34 91 25 The second target group for this study was the major news media. This sample will include Green TV India and DD Kisan. These sources were selected for the study because they are the largest news media distributors in the region and are all located in India, thus reaching the widest audience. AGRICULTURAL EXTENSION IN SOUTH ASIA (https://www.facebook.com/groups/428431183848161) As of March 2017, there were more than 18,323 members of the group (7,550 in December 2014), and they share information about publications on extension and advisory services that are pertinent, announcements of workshops and conferences, significant policy decisions regarding extension, minutes from meetings and workshops that are pertinent to extension in general, and illustrations of best practices, use cases, tools, and frameworks that are pertinent for extensionists. National Facebook pages of agricultural organizations Kissan Sewa: https://www.facebook.com/groups/254658512051351/ Uttar Pradesh agriculture & farmers: https://www.facebook.com/groups/uttarpradeshagriculture/ Agriculture Technical Assistant: https://www.facebook.com/groups/1856863134402373/ Facebook pages of international agricultural organizations. Bioversity International: https://www.facebook.com/bioversityinternational International Maize and Wheat Improvement Centre (CIMMYT): https://www.facebook.com/CIMMYT International Potato Center (CIP): https://www.facebook.com/ifpri.org World Food Programme: https://www.facebook.com/WorldFoodProgramme Young Professional for Agricultural Development (YPARD): https://www.facebook.com/YPARD/ Global Forum for Rural Advisory Services (GRFAS) https://www.facebook.com/groups/gfras/ 26 World Farmers Organization: https://www.facebook.com/worldfarmersorg/ SAARC Agriculture Centre: https://www.facebook.com/saarcagri TWITTER With 320 million users, the microblogging service Twitter is one of the most widely used social media platforms worldwide. It has been one of the main catalysts for forming public attitudes and grouping people into groups in a social environment. It is one of the most popular platforms in agriculture as well, with some instances like follows: IFFCO (https://twitter.com/ IFFCO_PR): One of India's largest cooperative organizations, Indian Farmers Fertilizer Cooperative Limited (IFFCO), combines more than 36,000 Indian cooperatives with a variety of business interests. The Twitter account serves as a forum for conversation and interaction with stakeholders on issues pertaining to agriculture, health, and cogent growth. Agriculture India (https:// twitter.com/AgriGoI): This is the official Twitter account for the Ministry of Agriculture and Farmers Welfare, Government of India's Department of Agriculture, Cooperation, and Farmers' Welfare. The Twitter handle, which is entirely dedicated to Indian agriculture and the advancement of farmers, disseminates information on the industry and offers individuals the chance to voice their opinions and suggestions for influencing development and policy. FAO(https://twitter.com/ FAOKnowledge): The Twitter handle is used to share documents, presentations, videos, news and events, and more. from the Food and Agriculture Organization of the United Nations (FAO). YOUTUBE The third most popular website in the world is the video sharing website YouTube. On the internet, 3.25 billion films are seen monthly, with mobile devices accounting for more than half of those views. Many people, groups, and networks are making use of its benefits. The list below includes a few agriculture-related YouTube channels from India and beyond. 27 Peterson Farm Bros (https://www.youtube.com/ user/ThePetersonFarmBros): Three brothers developed and manage this YouTube channel on their family farm and the activities that take place there. The videos include both humorous parodies and educational videos on Kerala. The purpose of the videos is to raise awareness of farming, different agricultural practises, and to encourage community discussion about agriculture. There are 121,994 subscribers to the channel and 43,529,553 views of the videos overall. Kissan Kerala (https://www.youtube.com/user/ kissankerala): An integrated, multi-modal agriculture information system is called Kerala Kissan. Kissan offers a variety of ICT-enabled agricultural information services to the farming community and is conceptualised, developed, and administered by the Indian Institute of Information Technology and Management - Kerala (IIITM-K). The following is a brief description of the services provided by etc. This channel offers telecast-quality educational videos about agricultural, animal husbandry, fishery, and related themes. It has 43,261 subscribers and over 27 million views. WHATSAPP It is an internet-based messaging network with messenger software for smartphones that allows text, music, video, PDF files, and a variety of other file types. Recently, real-time video chatting has also been added, increasing user popularity. The app has more than a billion users at the moment across 180 nations. Although it was primarily used for personal texting, group messaging is becoming more and more popular among agricultural professionals and practitioners as a means of information sharing. In India, there are a few hundred thousand WhatsApp groups set up for consulting and extension services related to agriculture. Below are two instances of Indian rural communities using WhatsApp. eHorticulture: The group, which has 152 members and two administrators, has been created and is being maintained by the Indian Institute of Horticulture Research (IIHR), Bengaluru, since June 13, 2015. 78 postings in total on the administration and development of horticultural crops, questions, news stories, new technology advancements, etc. In general, IIHR experts respond to the questions posed by farmers. The most frequently utilised material was pictures, followed by URLs to papers, movies, and audio files. 28 Directorate of Extension (DoE), University of Agricultural Sciences (UAS), Raichur: The WhatsApp group Directorate of Extension (DoE), University of Agricultural Sciences (UAS), Raichur was established on September 21, 2016, by Dr. Sunil Kumar N. M., Subject Matter Specialist (SMS), Farm Science Centre (Krishi Vigyan Kendra- KVK), Bidar, Karnataka, with eight members and five administrators. The group emphasizes improved peer-to-peer contact and is only open to UAS Raichur extension professionals. The majority of the job postings are related to pieces of training, press conferences, field trips, exhibitions, conferences, awards, and other events as well as outreach initiatives. To paraphrase a phrase from a popular YouTube video, the following rules apply. 3.4. PURPOSIVE SAMPLING Purposive sampling is a sampling approach that allows a researcher to select examples that have the necessary information for the study's aims. We are interested in student leaders, reluctant communicators, online users or media, or other sources of messages or content of interest in a purposive sample.93 Purposive sampling is similar to convenience sampling in that it involves interviewing people the researcher knows, but it differs in that the features of the population are identified and utilized to guide the respondents' choices (Hocking et al., 2003). The study purposefully sampled Prayagraj because it is one of the oldest and Asia’s first city where the Allahabad Agriculture Institute (SHUATS) was built to develop agriculture technically and educated the farmers in the area. Due to time and resource restrictions, the researcher only sent out 18 questionnaires to small-scale farmers and held a focus group discussion. In addition, four key informant interviews were purposefully selected in a special preview of Prayagraj in Naini (karchhana) near the listed village below. I. II. III. IV. 3.5. Jagdishpur Diha Uperhar Semraha Uperhar Harrai Data collection procedures and Instruments 93 Rubin A.M., Rubin R., Piele L.J., (2005). Communication Research: Strategies and Sources (6ed) Belmont, CA: Wadsworth). 29 Researchers need to develop tools to gather the necessary information about the population. The most commonly used tools in social science research are questionnaires, interview plans, observation sheets, and standardized tests Researchers used interview schedules to facilitate interviews with key informants and focus group discussions, and surveys were used to gather information from farmers. 3.6. Focus Group Focus groups are defined as groups of people gathered in a particular way to discuss research-related topics. They further state that focus groups and in-depth interviews have been used to understand how people perceive and use communication in their daily lives. Focus group methods have been used primarily in media and market communication studies.94 The advantage of focus groups is that they are an efficient, fast, and inexpensive way to collect data. In addition, focus groups help us understand the reasons for communication phenomena. The data provided is abundant in that it often provides explanations for answers to questions that cannot otherwise be obtained due to time constraints. Focus groups provide data that tends to be holistic, and the output is often greater than the total number of participants. 95 this method can be used to collect preliminary information in preparation for a larger survey or experiment. The entire research group was focused on people of all ages ranging from 18 to above. This research group included both educated and uneducated people, and it was open to people of all ages with knowledge of social media and an understanding of agriculture. In the Focused area, the researcher is trying to understand the overall understating of social media by all the backgrounds of the people. This research was not just focused on People who do agriculture farming but also all the non-farming backgrounds of people whole are involved in the al media. 3.7. Interview schedules The interview schedule is a guideline for asking questions directly or by phone. Interview plans differ from questionnaires only in those respondents are not informed of the exact 94 Lederman, L.C. (1990). Assessing education effectiveness: The focus group interview as a technique for data collection. Communication Education, 39. 95 Morgan, D.L. (1988). Focus Groups as qualitative research. Newbury Park, CA: Sage.p-12 30 measures. An interview plan is a series of questions that an interviewer asks during an interview. The interview schedule gives you the data you need to achieve your specific research goals.96 3.8. Questionnaires Questionnaires are frequently used to gather vital data about a population. Each question in the survey is designed to address a specific study goal, research issue, or hypothesis. 3.9. Data Collection The survey used interview designs and surveys to collect primary data from focus groups, key informants, and smallholders stating that interview plans are used to provide qualitative data, but these tools can also provide quantitative data. Therefore, qualitative researchers can use detailed interviews and focus group discussions to obtain a wealth of data. The study also obtained quantitative and qualitative data from questionnaires conducted on population samples. 3.10. Data Analysis After data collection, a quantitative and qualitative content analysis was performed. Open coding is used to identify emerging topics for social media and news media analysis. In content analysis, open coding involves examining text and images gathered from the data and then selecting identifiers, such as keywords, to distinguish codes or topics (Hsieh et al. Shannon, 2005). Emerging topics are identified using text, images, and videos from publications and articles. Quantitative analysis was also performed on social media encodings to determine the medium and frequency of likes, shares, photos, links, and videos. Qualitative themes are used to organize and report quantitative data. The sources used, farmer organizations mentioned, links, photos, and videos from news media code sheets were also identified. After identifying emerging themes, common themes between social media analytics and news media were further explored. The researcher looked at dates and topics to see if there was a link between social media and news media. The sources cited in the articles were also reviewed, and quoting profiles or social media posts reveals the direct impact of the content on social media. 96 Mugenda, O. "& Mugenda A. (2003)." Research methods: quantitative and qualitative approaches (2003). 31 Qualitative data analysis attempts to make broad statements about how data categories or topics related to each other. Qualitative data were grouped into various categories for analysis, and relationships between categories were established. 32 CHAPTER 4 RESULT AND DISCUSSION 4.1. INTRODUCTION Agriculture is an important industry in Indian society, but the gap between Agriculture and the general public continues to widen. As the general knowledge base on agriculture shrinks, so does the media coverage of Agriculture. The advent of the Internet and digital communication technologies has changed the way organizations and media communicate. Even with the transition from print communications to digital communications, traditional media remains important to the agricultural industry, as consumers and the general public receive agricultural information through traditional media such as television and newspapers. India's largest industry, Agriculture, must be able to effectively convey its agricultural message to sources that disseminate information to the public. Currently, farmers use agricultural and print media as media channels, but they do not believe they will reach the news media effectively. Digital communication technologies such as social media have provided organizations with a new communication platform for use as a media relations tool. India's agricultural organizations have already adopted Facebook YouTube, and other platforms to reach consumers and the general public. Since traditional media is important for the dissemination of agricultural information, it is necessary to consider expanding social media as a media-related tool for agricultural organizations. A study investigating how agricultural organizations are currently using social media as a media-related tool is to develop effective media-related practices in social media for the general public and consumers in Agriculture. It will benefit your Agriculture as a whole by improving your knowledge and potentially leading to the future. Agriculture support. The purpose of this study was to investigate how Indian agricultural organizations communicate via Facebook, YouTube, and other platforms. And how messages communicated via Facebook, YouTube, and other platform affect traditional media sources in India, especially in Prayagraj (Karchna) The following research objectives were used in this survey: The purpose of this study was to explore agriculturalists’ use of social media for Agriculture. The following research objectives were used to guide the study: 33 Find the Effect of social media on Agriculture How social media can motivate the Farming Community? Future of social media in Agriculture The study was guided by a theoretical foundation including the agenda-setting theory, uses and gratifications theory, and previous studies examining social media as a media relations tool. The collection occurred over one month, and data was collected via Questionary and interviews. The data was then coded and analyzed via content analysis. This chapter reports the themes that were found for each research objective. Response Rate The questionnaire Survey was delivered directly to the interviewees. A summary of the response rates is shown in Table: Table: - Response Rate Questionnaire Frequency Percentage Return reply 102 94.5 Not replied 19 15.5 Delivered 120 100.0 In this survey, a response rate of 94.5% was achieved. This was achieved by 102 of the 200 targets. Excellent responses were obtained through direct surveys of respondents and follow-up of respondents' satisfaction with the phone, Google Form, and Paperwork. Respondent Profile The questionnaire includes the gender, age, and education level of the respondents described and presented in the figures and tables below. 34 Gender To show gender distribution and equality in the study area, the study sought to determine the gender of the respondents. The results are shown in the table below: Gender Frequency Percentage Male 53 44.9 Female 67 59.1 As shown in the Table above men, 67 (59.1%), were the most recorded compared to women, 53 (44.9%). Therefore, the result shows that men are mostly involved among the respondents. Age The study also showed that it is necessary to establish the age group of the respondents so we can find the diversity of views and data for representative purposes reliability. The Figure below shows the Result. Figure Respondents’ distribution by age 35 Results in the figure above reveal that the majority of the respondents, 37.10%, fall within the 23-28 age category. This is closely followed by those within the 15-22 years, 20.00%, then 46 and above with 17.10%, 29-35 with 17.10%- and 35-45-years categories with 11.40% respectively. It can thus be deduced from the study, that age among people in the study area is generally distributed, a majority of whom, however, belong to the age of 23-28 years. Education level People were also asked to rate their education. In this way, we can discover the people who have been educated and who have participated in this survey. The results are given below in the figure. Figure Respondents’ distribution by Education 36 Source: Fieldwork It was found within the survey that a majority, 36.10 you look of participants have completed an academic degree, followed by 33.3. % have completed an academic degree. Further, 22.20 you'll need a completed Secondary level, closely followed by 5.60% with a Diploma while 3.9% each following had completed a Ph.D., Doctor, and 8th. None of the respondents had a Certificate. As such, the bulk of the findings within the study area is often said to be of middle education levels. Education Perception Doctor 3.9% 8th 3.9% Ph.D 3.9% Master’s Degree 33.3 Bachelor Degree 36.1 Diploma 5.6 Certificate 0 Secondary Level 22.2 4.2. FIRST OBJECTIVE QUESTION: FIND THE EFFECT OF SOCIAL MEDIA ON AGRICULTURE This section presents the results of the questions asked to identify the information needs of finding the Effect of social media on Agriculture in Prayagraj city. Question no 4.2.1 Do you have ever read social media for Agriculture Information? 37 In this section of the question, I have tried to find out what people think about the effect of social media on agriculture. Below the figure is the result of the survey of questions. Figure Respondents: 4.2.1 As shown in the figure above, a majority, 91.7% of respondents yes that they Have read about the social media for agriculture, while only 8.3% responded to the No. Education Perception Yes 91.7% No 8.3% This was confirmed in interviews with a Karchna Village person who is involved in Agriculture and was responding to the question of whether social you have ever read social media for Agriculture Information? It was found that, Indeed, farmers in the study area tried to read information about agriculture on social media. 38 “He replied that yes, sometimes agricultural information is needed. For example, there is always the emergence of pests and diseases; there is always an evolution of technology. Farmers lack knowledge, for example, about the right crops to grow. However, sometimes social media helps to find answers.” The same thing was repeated in a group discussion with students. "They replied yes we need to find information about certain cultures and arm ourselves with the right information." Therefore, we can find that social media is useful for agricultural information and the majority of people used this in the study area. Question No 4.2.2: Which social media do you read for obtaining agriculture Knowledge? Ask participants, "What social networks do you read to learn about agriculture?". This will help them learn more about how to use social media as a source of agricultural information. The figure below shows the result. Figure Respondents: 4.2.2 39 It was Found, as presented in the above figure, that a majority, 85.7% of participants use YouTube to obtain agriculture information and 51.4% of them use Facebook after that 5.7 use Twitter and Instagram, Google, LinkedIn, and Newspaper are followed by 2.9% each to further seek the agricultural information they need. This finding was further supported by interview respondents, where it was established. Social Media List Perception 2.9% News Paper 2.9% LinkedIn 5.7% Twitter 2.9% Google 51.4% Facebook 2.9% Instagram 85.7% YouTube Question No 4.2.3: Did you find any informative information of Social media on Agriculture? The study further found it paramount to establish whether or not Did they find any informative information on social media on Agriculture? This would give an indication that how much social media motivate them to find information on Agriculture on social media. The figure below presents the result. 40 Figure Respondents: 4.2.3 A close divide was established on did they find any informative information of agriculture on social media, whereby a majority, 88.9 % Yes and percentage, and 11.1% responded no. It was further found in an interview that most people said that they find Informative information. An answer was given by the one farmer from the Chaka block. Education Perception 88.9 Yes 11.1 No “Yes, Social media is very helpful sometimes it is very informative to get some useful motivate information for agriculture which we can imply in farming”. 41 Question No 4.2.4: Does Social media effects/Influence agriculture? In the survey study, this question was asked: “Does Social media effects/Influence Agriculture?” To find out how much people in the agriculture field really believe that it has an effect on them. Figure Respondents: 4.2.4 As shown in the figure above, a majority, 75% of respondents yes that they have read about the social media for agriculture, while only 25% responded to the No. Education Perception 75 Yes 25 No 42 Question No 4.2.5: What and how far does social media Effects? In this Survey question, I tried to find out how much social media have an effect on Agriculture. The result figure graph is below: Figure Respondents: 4.2.5 As a result of the survey, it was found that the majority of 27.8% of people believe that social media is 40% effective, followed by 16.7% of those who believe 60%, 11.1% believe 10%, followed by 8.3% believe 50% then 5.6 of people believe that 20%, 70%, and 90% and at last 208 percent of participant said that 80%. None of the participants said that it is 100% effective. 43 Social Media Effects? Perception 10% 11.1 20% 5.6 30% 16. 40% 27.8 50% 8.3 60% 16.7 70% 5.6 80% 2.8 90% 5.6 100% 0 4.3. SECOND OBJECTIVE QUESTION: HOW SOCIAL MEDIA CAN MOTIVATE THE FARMING COMMUNITY? This was the Second objective question that indicated whether their Farming community is motivated by social media or is helpful to them. In this section, some more subquestion was asked to analyze the survey data. Question No 4.3.1: Is social media can motivate the Farming Community? In this question, I tried to find the possibility, which is social media is workable to motivate the farming community? The result is given below in the figure. 44 Figure Respondents: 4.3.1 In the result, I found that 80.6% of participants in the Survey believe that Social media have the potential that it can motivate the Farming community, but only 19.4 % of people said no. Social media can Motivate Farming? Perception Yes 80.6 NO 19.4 Question No 4.3.2: Aspect or area of Motivation This question was asked to participants to find out in which area social media could work so it can be more effective to motivate the people of the farming community. The figure is below: 45 Figure Respondents: 4.3.2 In this survey result, participants had given multiple types of objects so they can select one or more options. In the suggestion field Participants had given views on Agriculture related issues that are needed to improve so the Farming community can be motivated, followed by Crop production, Livestock, Water Conservation, then soil, and Outreach. 46 Motivational Area Perception All 2.8 Outreach 5.6 Agriculture related technology 69 Water conservation 25 Soil 11 Livestock 25 Crop Production 33 Question No 4.3.3: Have you ever read about Agriculture on social media for motivating the Farming Community? In this study, we tried to find that, Are participants ever use Social media to Motivate the Farming community in Agriculture. The result is given below in Figure: Figure Respondents: 4.3.3 47 In the result, Participants gave the answer yes with 87.3 and No with 16.7, where we got the positive answer from the participant that they have read about Agriculture on social media to motivate the farming community. Have you ever read about Agriculture Perception on social media for motivating the Farming Community? Yes 83.7 NO 16.3 Question No 4.3.4: How did you motivate the Farmer? This Survey question was given to participants so that they can give their own opinion, which depends on their own ideas so that we can find what is the best way to motivate farmers to use social media for their agricultural growth. Question No 4.3.5: How far Social media was Successful? This question helps to find the actual help of social media in Agriculture for Farming Community. The figure is given below: Figure Respondents: 4.3.5 As a result of the survey, it was found that the majority of 45.7% of participants believe that social media is successful 50%, followed by 40% of those 48 who believe 25%, and 11.4% believe 75%, last 57 percent of participants said that 100%. How far social media is Successful? Perception 25% 40 50% 45.7 75% 11.4 100% 5.7 4.4. THIRD OBJECTIVE QUESTION: FUTURE OF SOCIAL MEDIA IN AGRICULTURE After the Evaluation of the above two objectives, I asked participants in the survey to let us know what they think about social media and its future In Agriculture. Question No 4.4.1: Social media can bring development changes in Agriculture? Participants were asked to let us know that is social media is good for Agriculture and do social media have a future in the Agriculture farming community. Figure Respondents: 4.4.1 49 In the survey result, I found that 63% of participants said yes and believe that Social media can bring some changes to the Agriculture family community followed by 34% who gave the answer is No. Apart from that, we found that 3% of participants have confused answers that it can be or maybe not. How far social media is Successful? Perception Yes 63 No 34 Maybe 3 Question No 4.4.2: What Improvement measures can be taken for effective use of social media for the future of Agriculture? This Survey result was asked the participant to understand their thought on the future of social media in Agriculture and understand that according to them what they see and find and what are the changes or improvements still need to be done for the Future scope of Social media for the Agriculture farming community growth. 50 CHAPTER FIVE SUMMARY, CONCLUSION, AND RECOMMENDATIONS 5.1 INTRODUCTION This chapter presents the summary of the research findings, the implications of the findings, and suggestions for areas for further research. 5.2 SUMMARY OF KEY FINDINGS The study provided the descriptive type of data analysis, in which the mean, standard deviation, frequencies, and percentage values were determined. The study first sought to find out the use of social media in farming communities in the city of Prayagraj. To this end, the study sought to establish whether or not farmers required agricultural information, to which a majority, 91.7% % of participants affirmed that somehow, they use social media and through that, they get information about Agriculture. Participants were is social media can motivate the farming community? It was revealed, that a majority, 80.6% of respondents said it is useful and motivates the farming community. When participants were asked How did you think they can motivate the farming community. In this survey answer, many diffract kinds of suggestions and responses which may help to improve the agriculture farming. The study also sought to establish the information-seeking behavior of the farmers in Prayagraj city. In this regard, were asked do they think that social media can bring changes to the farming community. A majority of respondents, 63% replied yes, they think it can bring changes. Respondents in the survey were also asked which source of social media platform they use to gain information on Agriculture. It was found, as presented in the above figure, that a majority, 85.7% of participants use YouTube to obtain agriculture information and 51.4% of them use Facebook after that 5.7 use Twitter and Instagram, Google, LinkedIn, and Newspaper followed by 2.9% each to further seek the agricultural information they need. This finding was further supported by interview respondents, whom it was established. At last, Participants were further asked, What Improvement measures can be taken for effective use of social media for the future of Agriculture? To understand their thought on the 51 future of social media in Agriculture and understand what they see and find and what are changes or improvements still need to be done for the Future scope of Social me for agriculture farming growth. 5.3 CONCLUSION From the analysis, it can be inferred that agricultural information is in high demand by the majority of farmers in the study area. Of those who need agricultural information, the majority go further and look for the same thing. To meet this information demand, most farmers use social networks to search for a variety of agricultural information, mainly scientific, educational, and technological information, including information on training, agrochemicals, and information technology. However, most farmers are not very interested in market-based agricultural information, including market trends, prices, and supplies as well as credit facilities, sources, terms, and conditions. The study further shows that farmers in the study area obtain agricultural information from a variety of channels, of which the main channels include the internet, social media, and extension services. The study further infers that the majority of farmers have a positive attitude towards the use of social media in searching for agricultural information, thus hypothesizing that social media is largely beneficial as a source of agricultural information and they are also cheap and convenient. It can be further deduced from the results obtained that YouTube is the most popular social media platform among farmers in the study area. It can also be inferred that, overall, social media users in the study area visit different platforms on a weekly to monthly basis depending on the popularity of the platforms. A significant number rarely or never use the media to collect agricultural information. While most people using social networks are equally active, most do not share agricultural information. Respondents were divided on whether they found the platform to meet their information needs. 52 5.4. RECOMMENDATIONS 1. Prayegraj City can establish centers whereby farmers can access agricultural information online. 2. Social media can play a role in creating feedback mechanisms and enabling monitoring and assessment of the impact of agricultural projects. Social media can also be used more because it is cheaper to access, which can be beneficial for organizations looking to disseminate agricultural information. 3. Social media can also be used to access various markets; local and international. 4. Social media can complement communication campaigns that for instance persuade users to take up agriculture as an alternative source of employment and it can also be beneficial as a platform for lobbying on agricultural matters. 5.5. SUGGESTIONS FOR FURTHER STUDIES 1. This study focuses on using social media as a source of agricultural information with reference to smallholder farmers in Prayagraj city. A similar study could be conducted targeting another research area or a specific social media use area, an example of which is the role of social media in agricultural production. 2. Further research can be done on social media strategies that can be used to effectively reach farmers. 3. A study can be done on the effectiveness of social media in shaping agricultural program content across traditional media. 53 REFERENCE Ag Chat Foundation. (2014). Retrieved from http://agchat.org Agricultural Information. (n.d.). Journal of Applied Communications. Allen, K., Abrams, K., Meyers, C., & Shultz, A. (2010, January 01). A little birdie told me about agriculture: Best practices and future uses of Twitter in agricultural communications. Journal of Applied Communications. American Association for Agricultural Education. (2011). 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