Online FMA Cases Wireless Fault Management How do we locate the problem of E-RAB access success rate deterioration caused by incorrect license sharing policy configurations in MOCN scenarios? Fault Locating Process 1 2 3 Prerequisites Implementation Problem location At the background, configure identification conditions of this problem to assist root cause analysis in fault diagnosis. Locate the faulty NE and fault occurrence time to narrow down the fault range, ensuring the hit rate. Locate the root cause, and provide the diagnosis result. Faults indicated by diagnosis results are highlighted in red. Top 200 abnormal KPIs – KPI deterioration time (turning point) – Top N NEs (faulty NEs) – Fault diagnosis Process – Fault Overview Step 1 Fault Overview – Narrowing Down the Fault Scope, Ensuring the Hit Rate Narrow down and determine the faulty NE scope to efficiently locate faults. Filter top N NEs with the greatest failure contribution rates. Calculate the turning point of the E-RAB deterioration time. Identifying Fault Scope and Locating Faulty NE and Turning Point Fault scenario Select the E-RAB scenario or other scenarios for analysis. Abnormal KPI identification Error messages are displayed if KPIs such as success rate or throughput rate are lower than specified thresholds. Scenarios with abnormal KPIs (indicated by a yellow triangle) are preferentially analyzed by default. Turning point Compare values of top 200 KPIs measured at the time with greatest deterioration on the day when faults occur with those measured at the same time in the last period. Top NEs with a high failure contribution rate Identify top N NEs (ten by default) leading to KPI exceptions. Process – Fault Diagnosis Locating Faults Based on Diagnosis Conditions Step 2 Analyze this problem based on information about top N NEs and turning point provided by the Fault Overview interface. Fault Tree and Fault Diagnosis Result of Cells display the diagnosis result. View the diagnosis result from: traffic statistics or packets. Locating Root Cause Based on Information About Top N NEs and Turning Point Provided in Fault Overview Fault Tree Expert experience library: Based on longtime fault handling experience, provides root causes of E-RAB faults level by level, facilitating information search. Site-level/cell-level diagnosis result Displays detailed information about diagnosis results of each site and cell, such as the LST CNOPERATOR command output information and information about L.ERAB.FailEst.NoRadioRes. Process – Result Analysis Diagnosis Result – Detailed Location Step 3 Error diagnosis results are displayed in red, and normal diagnosis results are displayed in black. Based on traffic statistics and packets, locate faults and take corresponding rectification measures.