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Otis Elevator: Accelerating Business Transformation with
https://hbsp.harvard.edu/tu/3a8bc34c
Otis Elevator: An Interview with Ari Bousbib, Video
https://hbsp.harvard.edu/tu/867b1495
Otis Elevator: Accelerating Business Transformation with IT,
Spreadsheet Supplement
https://hbsp.harvard.edu/tu/c77feb49
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Hilton Hotels: Brand Differentiation through Customer Relationship
Management https://hbsp.harvard.edu/tu/a87716f7
Hilton Hotels: Brand Differentiation through Customer Relationship
Management,
Spreadsheet Supplement
https://hbsp.harvard.edu/tu/f1683f37
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VINSUN Infra Engineering: ERP on Premise or on Cloud
https://hbsp.harvard.edu/tu/a00f15db