next generation gadget experts
Mission
PHONTRICX mission is to create the biggest next generation service
team. Where customers will have a hustle free service support from
the service experts at PHONTRICX outlets or at their desired places,
with warranty, quality and time consumption. We are a team of
Experts who understand what are our customer needs and problem
so we can give the best to our Customer.
Vision
We are the Next generation service experts. Our vision is to be the
biggest training and sales organisation for e-commerce that deals
with technology. The primary business operations are split intoa
variety of categories including wholesale distribution of mobile
accessories, retail sales, services for gadgets, refurbished, unbox,
used mobile phones and technical academy.
What we do
Outlets
Training
Services
Distribution
Wholesale &retail
PROMOTIONAL
MARKETING MIX
Pick up & drop
Social media platform
Tech at doorstep
Direct advertising
Service on wheels
EMI on services
One year one time
replacement warranty
online and offline sale
Pick up &drop
Unit customer
relationships
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Pick up & drop
Tech at doorstep
Service on wheels
EMI on services
One year one time replacement warranty
Social media platform
Website
Direct advertising
Promotional offers
Unit customer relationships
Service Operation Strategy
01
Part 1:
Outlets
We have Main ,mini and micro
outlets to perform the inhouse
service where customer can walk in
and fix their product in any of our
outlet hustl e free
Understanding
03
Online
Phontricx have planned to launch the
Sustainable
Date:
app where every customers gets the
Development Goals
March 20, 2025
chance to fix their product through
our app for time saving and best
customer experience
02
Part 1:
Doorstep & pick and drop
Our technicians reach out to customer doorstep
to service the devices which can be done at their
spot And aslo we have a pick up and drop facility
for customers for a smooth service experience for
time saving
Understanding
04
Service on wheels
We have a designed the service
Sustainable
Date:
industry where all customers get the
Development Goals
March 20, 2025
opportunity to service their gadgets
@their desired place
Training Operation Strategy
01
MEGA
The Mega outlet will be having
advanced lab and tech where we
will be training all the advanced
method of repairing
03
02
Grand
Grand outlets train the tech team from micro
outlets which comes under the mini outlets ,they
train them on practical based tech
Prime
Prime outlet will be training technician for the initial
start with theoretical knowlege and then they will be
shifted to grand outlets
01
03
Sales Operation Strategy
WHOLESALE
Mega outlet will be the key of
purchase in all district and will be
distributed to grand outlets only
and prime outlets will be the
supplier chain for all the other
outlets which is onboarded under
them
ONLINE SALES
As we plan for a online sales
Customers can order online trough
our instagram page or app and our
mega ,grand, prime
and nano
outlets will be able to deliver the
product on time and also we deliver
the products trough courier.
02
OUTLET RETAIL
04
Sales on wheels
All our outlets will have the retail hub ,where
customer can walkin and purchase the product
,also we have nano outlets where only sales
counter are available
Sales on wheel is a concept which phontricx has
developed to gain more income where we send our
service team and fix gadgets @their places in that
we will give the customer to buy products from that
vehicle itself
SWOT
STRENGTH
WEAKNESS
OPPORTUNITY
THREATS
 Excellent customer service
 Good brand reputation
 Team work
 Huge investment required
 Online platform
 Demanded services
 Applicable for all
people/universal applicable
 Competitive market
 Fast technology up-gradation
Research
While analysing the market each sectors have minimum of 3 - 8 ration of service and sales platforms in 5 kilometre radius and
pricing is high and other service options and discount /easy access are less. According to market survey we reached out to
customers to analyse the market and issues faced and also the suggestions to improvise the traditional way of marketing and
Phontricx service Formula, more of the customers are facing so many issues like High Pricing /Technician Availability /Time for
taken Service / Lack of parts and products and more ,So as we informed then about the new service pattern 99.9% of the
customers are happy and want to utilize the service that Phontricx are providing to them that’s why growth plan needs to be
executed at the earliest Phontricx have analysed the market and has come to the conclusion of expansion. After this pandemic
situation more users /customers ratio have been increased and the service sectors have a huge opening opportunity waiting ,and
also the way of living has changed and customers wants more comfortable, reliable ,secured way of service and also wide range
of selections that we can deliver to our customer and its approximately 275 billion users are there In the markets which is going
to increase in the coming years and new technology is been introduced and so the increase of service will be in high demand.
MAIN OUTLET
We only give 1 main outlet in a district with advanced lab and technician
Main outlet will cost around 10 lakh Rupees for start functioning
REQUIREMENT
PHONTRICX ASSIST
700 - 800 SQFT SPACE
EMPLOYEES AND SALARY
AREA SEPERATION
BRANDING AND ADVERTISING
PRODUCT AND SALES SUPPORT
ACESSORIES COLLECION PIONT
PRODUCT MANAGEMENT
RETAIL SALES
DISTRICT ADMIN MANAGEMENT ADVANCED TRAINING
EMPLOYEES AND SALARY
MAIN TECH 20K - 30 K ( MIN 2 NOS)
MARKETING TEAM 10 K - 15 K ( MIN 5 NOS)
TECH ASSIST 5K - 10 K ( MIN 2 NOS)
GRAND OUTLET
We only give 15 mini outlet in a district with advanced lab and technician
Main outlet will cost around 5 lakh Rupees for start functioning
REQUIREMENT
PHONTRICX ASSIST
400 - 500 SQFT SPACE
EMPLOYEES AND SALARY
AREA SEPERATION
BRANDING AND ADVERTISING
PRIME LOCATION
PRODUCT AND SALES SUPPORT
ADVANCED SERVICE ACESSORIES DISTRIBUTION PIONT RETAIL SALES
PRODUCT MANAGEMENT
ADVANCE TRAINING
EMPLOYEES AND SALARY
MAIN TECH 20K ( MIN 1 NOS)
MARKETING TEAM 10 K - 15 K ( MIN 3 NOS)
TECH ASSIST 5K - 10 K ( MIN 2 NOS)
MICRO OUTLET
We only give 275 micro outlet in a district with advanced lab and technician
Main outlet will cost around 3.5– 4 lakh Rupees for start functioning
REQUIREMENT
PHONTRICX ASSIST
100 - 200 SQFT SPACE
EMPLOYEES AND SALARY
AREA SEPERATION
BRANDING AND ADVERTISING
PRIME LOCATION
PRODUCT AND SALES SUPPORT
SERVICE
TRAINING
RETAIL SALES
MAIN TECH 10K ( MIN 1 NOS)
MARKETING TEAM 10 K - 15 K ( MIN 1 NOS)
DISTRIBUTION OUTLET
We only give UNLIMITED outlet in a district with advanced lab and technician
Main outlet will cost around 3 - 5 k Rupees for start functioning
REQUIREMENT
PHONTRICX ASSIST
RUNNING SHOP
PRODUCT AND SALES SUPPORT
PRIME LOCATION
BRANDING AND ADVERTISING
SERVICE PICK UP
POINT
TRAINING ENQUIRY
POINT
RETAIL SALES
POINT
Outlet start up cost and details
DETAILS
MEGA OUTLET COSTING
GRAND OUTLET COSTING
PRIME OUTLET
COSTING
NANO OUTLET
COSTING
INTERIOR
3 LAKHS
1.25 LAKHS
50 K
nil
MACHINES
2.5 LAKHS
1.25 LAKH
15 k
nil
BRANDING
1 LAKH
30 k
10 k
1000
OFFICE TOOLS
50 K
10 K
5k
nil
PRODUCTS
75 K
50 k
25 k
5000
INAGURATION
25 K
20 k
5k
nil
TOTAL( our cost)
8 LAKH
3.6 lakh
1.10 LAKH
4000
our charge
10 lakhs
5 lakh
2.5 lakh
5000
Area Expanded
Main Outlet
Mini Outlet
Micro Outlet
Nano Outlet
District outlets
1
15
225
22500( count of 100)
Employee Headcount
(per outlet)
10
5
2
nil
Number of Customers (
per day
15
10
5
2
2000
2000
1000
500
Daily servie Revenue on
Minimum count
10000
7000
3000
500
Employee salary day
count
4000
1666
666
nil
total return
8000
7334
3334
1000
Daily sales Revenue on
Minimum count
Area Expanded
Main Outlet
Mini Outlet
Micro Outlet
Nano Outlet
All district outlets
14
210
1050
315000( count of 100)
Employee Headcount
(pall outlet)
140 (min)
1050 (min)
2100 (min)
nil
Number of Customers (
per day
210
2100
5250
630000
28000
420000
105000
157500000
Daily servie Revenue on
Minimum count
140000
1470000
3150000
31500000
Employee salary day
count
56000
349860
2564100
nil
total return
107338
1540140
11135900
315 000000
Daily sales Revenue on
Minimum count
Contact us:
Phontricx Pvt. Ltd.
Cinzac towers, Chittoor Road, Pachalam
Cochin – 682 023
Website: www.phonctricx.com
Webmail: info@phontricx.com