SANCHIT VERMA
sanchhit.verma@gmail.com |+1 (902)202 7153 |
40 Charlotte Street, Sydney, Nova Scotia
PROFILE
A position in administrative office support where my extensive
organizational and time management skills will be effectively utilized
in a fast-paced office environment.
EXPERIENCE
Front Desk and Housekeeping - India June 2019 - January 2022 (Hotel President)
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Welcome and register guests upon arrival, ensuring a smooth check-in process.
Support the front desk team in handling administrative tasks, such as answering phone
calls, processing payments, and maintaining guest records.
Provide excellent customer service by responding promptly to guest inquiries and resolving
issues effectively.
Coordinate and communicate with various departments to ensure guest requests and needs
are met.
Assist in managing room reservations, ensuring accuracy and adherence to hotel policies.
Customer Representative – India January 2021 – June 2022 (Airtel)
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Engaged with providing customer service and solving customer issues.
Building and maintaining customer relationships and providing them with great experience
overall.
Processing customer requests and orders while completing the sales targets set by the
company.
Creating a safe and healthy work environment while working in a team.
EDUCATION
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Bachelor’s degree in petroleum engineering, Cape Breton
University, Sydney, Nova Scotia, (Currently Pursuing January
2023 - 2025)
Bachelor’s degree in mechanical, CT Group of Institution
Jalandhar, India, 2021
KEY SKILLS AND CHARACTERISTICS
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Exceptional guest service skills with the ability to anticipate and
fulfill guest needs.
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Strong organizational and time management skills to effectively
handle multiple tasks and prioritize responsibilities.
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Excellent verbal and written communication abilities, with
attention to detail.
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Ability to remain calm and composed in high pressured
situations.
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Proficient in Microsoft Office Suit like Word, PowerPoint.
PERSONAL ATTRIBUTES
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Highly motivated, energetic, and able to work as a part of a team; team player,
collaborator, and co-operator with exceptional talent in strengthening rapport
among members of a group to accomplish a certain goal.
Strong work ethics; highly reliable and hardworking
Remarkable analytical and problem-solving skills
Excellent organizational and time management skills
Ability to lead, and work well in a team or independently.
CORE COMPETENCIES
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Highly flexible and adaptable, capable of learning and developing new skills
rapidly to contribute to organizational efficiency and productivity; show resilience
and adaptability even in demanding and high-pressure environments.
Expert ability to handle multiple concurrent priorities and demands effectively
and calmly.
Strong ability to inspire, influence, motivate; assess situations, and make
decisions; achieve results through resourcefulness, creativity, and teamwork.
Engage with people at all levels, foster trust, and resolve conflict to deliver
optimal outcomes to stakeholders, clients, and colleagues.
Highly driven and dedicated to continuous learning and professional
development.
Exceptional organizational and prioritization skills like customer service
management, process development and streamlining, inventory tracking and
management, decision-making, problem anticipation, and resolution; can
complete multiple challenges whilst maintaining focus in a time-constricted, highpressured environment.
AVAILABILITY – Full Time
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