Research and Development of an Online Movie Ticket Booking
System and Food Service
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Table of Contents
Chapter 1 (Introduction) ............................................................................................................................ 1
Introduction……………………………………………………………………………………………….2
Background to project ............................................................................................................................... 2
Why the website is needed to develop ...................................................................................................... 3
Scope of the project...................................................................................................................4
Aims and Objectives..................................................................................................................5
Situation of E-commerce Business in Myanmar........................................................................6
Industrial Analysis…………………………………………………………………………….4
Feasibility Study.........................................................................................................................6
Technical Feasibility..........................................................................................................7
Operational Feasibility.......................................................................................................8
Economic Feasibility..........................................................................................................9
Summary……………………......................................................................................................10
Chapter 2 (Literature Review)................................................................................................................. 11
Introduction of literature review ............................................................................................................. 12
Review on Development Methodologies.................................................................................17
Structured Systems Analysis and Design Methodology (SSADM)..........................................18
Dynamic Systems Development Method(DSDM)....................................................................19
Justification for the use of DSDM............................................................................................20
Review on Techniques................................................................................................................21
UML (Unify Modelling Language) ...........................................................................................22
Use Case and Class Diagram.................................................................................................23
Usefulness of Chosen Diagram…………………………………………………………………….34
Review on Technology and Development Tools.........................................................................24
Justification for the use of Programming Language................................................................25
Review on Databases…………………………………………………………………………….23
Justification for the use of Database.......................................................................................26
Review on Web Severs…………………………………………………………………………………23
Justification for the use of Web Server....................................................................................27
Summary…………………………………………………………………………………………………34
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Chapter 3 (Critical Analysis of Existing Systems) .......................................................................28
Introduction.............................................................................................................................29
Guidelines for user interface design to be used..........................................................................15
Selected Rules from Shneiderman’s Eight Golden Rules…………………………………………….34
Selected Rules from Nielsen’s Usability Heuristics………………………………………………………34
User Interface Design Evaluation on Existing Websites…………………………………………………23
Evaluating Existing Website against Usability and UX Criteria……………………………………….34
Summary…………………………………………………………………………………………………23
Chapter 4 (Analysis)………………………………………………………………………………………65
Introduction...........................................................................................................................................35
Target Users Analysis............................................................................................................................34
Primary Users………………………………………………………………….………………….67
Secondary Users………………………………………………………………………………….45
Set up questions………………………………………………………………………………….45
E-commerce Business Model of the website………………………………………………………….34
Identifying High Level Requirement.....................................................................................................34
System Functional Requirement............................................................................................................38
System Non- Functional Requirement...................................................................................................38
Requirements Prioritization (MoSCow Rules) ....................................................................................45
Reason in Setting Priorities……………………………………………………………………….56
Use Case Diagram.................................................................................................................................35
Estimated Timebox and Incremental Delivery Plan for the Website....................................................33
Chapter 5 – Design Stage...........................................................................................................41
Detail Class Diagram…………………………………………………………………………………45
Chapter 6 – System Development 1...........................................................................................................23
Timebox 1..............................................................................................................................................34
Use Case Diagram for Timebox 1……………………………………………………………78
Detailed Class Diagram for Timebox 1………………………………………………………78
Database Design for Timebox 1…………………………………………………………………78
High-level Prototype for Timebox 1……………………………………………………………78
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Unit Testing for Timebox 1……………………………………………………….…………78
Iteration………………………………………………………………………….………………78
Chapter 7 –System Development 2..............................................................................................................34
Timebox 2……………………………………………………………………………………………34
Use Case Diagram for Timebox 1……………………………………………………………78
Detailed Class Diagram for Timebox 2………………………………………………………78
Database Design for Timebox 2…………………………………………………………………78
High-level Prototype for Timebox 2……………………………………………………………78
Unit Testing for Timebox 2……………………………………………………….…………78
Iteration………………………………………………………………………….………………78
Chapter 8 –System Development 3..............................................................................................................23
Timebox 3…………………………………………………………………………………………56
Use Case Diagram for Timebox 3……………………………………………………………78
Detailed Class Diagram for Timebox 3………………………………………………………78
Database Design for Timebox 3…………………………………………………………………78
High-level Prototype for Timebox 3……………………………………………………………78
Unit Testing for Timebox 3 ……………………………………………………….…………78
Iteration………………………………………………………………………….………………78
Timebox 4…………………………………………………………………………………………...56
Use Case Diagram for Timebox 4……………………………………………………………78
Detailed Class Diagram for Timebox 4………………………………………………………78
Database Design for Timebox 4…………………………………………………………………78
High-level Prototype for Timebox 4……………………………………………………………78
Unit Testing for Timebox 4 ………………………………………………………….…………78
Iteration………………………………………………………………………….………………78
Summary………………………………................................................................................................42
Chapter 6 –Conclusions.............................................................................................................................88
Evaluation of the website……………………………………………………………………………34
Evaluation against Aims and Objectives…………………………………………………………….45
What have been done…………………………………………………………………………….56
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Problem Encountered……………………………………………………………………………78
Lesson Learnt…………………………………………………………………………………….25
Evaluation against Justification Made…………………………………………………………………78
Language…………………………………………………………………………………………67
Selected Language………………………………………………………………………45
Problem Encountered……………………………………………………………………45
Lesson Learnt…………………………………………………………………………….45
Database………………………………………………………………………………………….34
Selected Database………………………………………………………………………76
Problem Encountered…………………………………………………………………….34
Lesson Learnt……………………………………………………………………………55
Methodology…………………………………………………………………………………….45
Selected Methodology…………………………………………………………………56
Problem Encountered…………………………………………………………………….78
Lesson Learnt…………………………………………………………………………….78
Evaluation against Project Plan………………………………………………………………………...76
What was complete on time………………………………………………………………………45
What was not complete on time and why………………………………………………………...56
Lesson Learnt……………………………………………………………………………………56
Future Amendments…………………………………………………………………………………56
Program………………………………………………………………………………………….45
Design……………………………………………………………………………………………23
Report……………………………………………………………………………………………56
References………………………………………………………………………………………….34
Appendix....................................................................................................................................................56
A. Project proposal..............................................................................................................................78
B. Requirement Catalogue....................................................................................................................45
C. Use Case Description.......................................................................................................................34
D. Detail Class Definition…………………………………………………………………………...56
E. Feedback from user’s survey form………………………………………………………………45
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Chapter 1- Introduction
1. Introduction
1.1 Background to the project
Emerald Cineplex is one of the most popular cinema in Yangon. Emerald Cineplex was
established in February 2003 by Emerald Organization Co. Ltd and the founder Daw May Myat
Noe with the aim to provide the best cinematic experience for the customers. Emerald Cineplex
show both latest international movies and local movies of different genres such as comedy, crime,
drama, fantasy, horror, romance and so on. In 2003, in its first year in business, Emerald got the
total revenues of $25.0 million. By 2004, the revenues increased $ 1.8 million as compared to the
previous year. In the first business year of Emerald Cineplex, there is only one cinema, located at
No. 72 Pyay Road, Kamayut Township. In 2004, Emerald Organization Co. Ltd started opened its
movie theatre chains in Gamone Pwint supermarket. Due to the rapidly increasing revenues, the
company expand five movie theater chains in Yangon shopping centers such as Junction Squares,
Junction City, City Mall, Junction Maw Tin and Time City in 2015. There are also two movie
theatre chains in Mandalay shopping malls such as Mingalar Mandalay and Diamond Plaza.
Emerald cinema has a number of full time and part time staffs and the management team handles
the company’s complex operational details. Emerald Cineplex is popular with its good facilities
such as modernize Dolby 7.1 surround sound system, high quality screen resolution and good
services provided by well-experienced staffs. Emerald Cineplex’s slogan is “Customer satisfactory
is the first priority”. Because of the best customer service and cinematic experience, Emerald got
customer trust and huge reputation in a short period.
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1.2 Why the website is needed to develop
Emerald Cinema is currently running its booking and payment process manually
which requires more human effort to manage and record the ticket sales and booking details in a
bookkeeping system. Keeping records in paper-based system take several minute for the staffs to
account and customers have to wait for a long time when the staffs record the bookings and ticket
sales. Because of the manual record keeping system for customer information, extra copies of the
same customer data are recorded and the data duplication problem usually occurred. As Emerald
currently process offline booking, customers can only book the ticket only by phone. Sometimes
the staff didn’t receive the telephone calls from the customers. There is neither online website nor
Facebook chat box for the customers to book and buy the tickets. Consequently, it leads to poor
communication between customers and staffs and the company is likely to lose strong customer
relationship.
On the other side, there are many competitive rivalries which offers online movie ticket
booking system and better food services for customers. An increase number of competitive rivalries
in online movie ticket booking system can not only harm the targeted revenue of the company but
also take away the potential customers.
Besides, the head office employees face with difficulties in keep track of booking records
and sales record into specific format. For example, the operation staff is difficult in monitoring and
calculating a large number of necessary data regarding financial information and the daily booking
and sales reports cannot be generated timely as Emerald Cineplex currently offers telephone
booking system for the customers. The lack of computerize system in storing daily sales reports
make the company business processes slower and costly.
Additionally, single payment system is currently used for booking tickets and online
payment system is not available yet. The customers recently demanded the online booking system
that they can easily buy and book movie tickets because most of them have no time to come to the
cinema. They requested that making booking with phone is also not so convenient that there are a
lot of misunderstanding between staffs and them and they want to make bookings and payment
directly by using internet. Furthermore, the booking service and sales currently can’t provide 24
hours.
The above are the reasons why Emerald need to develop a web-based ecommerce website
and it will provide ease and comfort not only to its regular customers but also to the new customers.
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1.3 Scope of the project
The project focuses on two major areas of Emerald Cineplex such as online movie ticket
booking system and food order service. The main aim of the project is to develop an effective movie
ticket booking website which provides useful features for the customers to shop around the website
conveniently. By using this website, customer can easily book movie ticket and buy food items
online anytime, anywhere. For recording the customer information, booking details, movie
information, movie schedule details, food item information will be automatically saved into the
system database. Both customer and admin can easily and quickly access the system by registering
and logging in with username and password. Customers can choose a date, pick a time, select seats
in seating chart and make booking online. They can also view movie show timing, watch the trailer
and read reviews for the same. Furthermore, customers must be able to browse the food items and
add the desired food items to the shopping cart to make checkout process. Many payment methods
such as credit cards, debit cards and cash payment are going to be provided. As the project is aimed
to provide smooth performance of the website, the system will allow the admin to record, retrieve,
check and update the information of theatre, show time, movie, movie schedule, food items and
sales reports easily and accurately in the system.
1.4 Objectives
The main objective of this project is to analyze the idea of cinema booking system and
consider the usability and accessibility issues before developing the system. Understanding of web
database system and online ticket booking system will be done. For the analysis, a high-fidelity
prototype is going to be designed and built to demonstrate some of the functionality.
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1.5 Industrial Analysis
1.5.1 Opportunities for Emerald Cinema
Nowadays, social media plays an important role in our daily life and it becomes a powerful
tool for the companies. It is one of the opportunity for Emerald Cinema because it can help Emerald
to keep in touch with the customers and know their preference. Heavy use of social media can help
Emerald to engage with a lot of customers and gain profits. Research show that sharing a movie
trailer across the social media can reach huge number of audience to gain traction. Television and
social media expand the reach to the customers.
Population growth is an opportunity for Emerald Company because it provides to get more
customers and generate revenue. As blockbuster movies are highly popular today and most of the
teenagers are interested in trending blockbuster movies, it can help Emerald to achieve more
financial success. Modern technology also provides Emerald to reduce the human error and training
costs. Emerald can get opportunity in online space which will provide online ticket sales and
booking for the customers. Moreover, commercial advertisements provide an opportunity for
Emerald Company to generate incomes.
1.5.2 Threat for Emerald Cinema
Increase number of cinemas in Myanmar are the biggest threat for Emerald to get target
revenue. As local competitors are offering online application for booking and purchasing tickets,
Emerald can face difficult challenge with the competitors.
The income level of Myanmar citizen can also be threat for Emerald Cinema. Due to the
rising rate of electricity charges and commodity prices, some Myanmar citizens are reluctant to
spend money on entertainment and shopping. The income level of Myanmar citizen can harm the
Emerald’s financial success.
Government tax in Myanmar also has a negative impact on Emerald business. High tax
rate can discourage both local and foreign investors. As government impose the high taxes on some
goods and services, Emerald has to collect not only ticket prices but also cost for government tax
so thus it can cause the slow rate of financial success.
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1.6 Feasibility Study
The study involves an analysis of all relevant factor of the project to determine the
practicability of a proposal or idea. The function of feasibility study is to help project developers
to determine if the project will continue or not and help. It also helps project developers to make
decisions of using software and hardware for the proposed system. In this study, the possibility of
the project achievement and solutions of the problems are demonstrated before the actual project
begin.
1.6.1 Technical Feasibility
The proposed project “Online Movie Ticket Booking System” can run on any computers
supporting windows and internet services. Window operation system win XP, win 7/8, MySQL
and PHP will be used in the implementation of website. To create and manipulate system databases
quickly and securely without an internet connection, XAMPP is going to be used in this proposed
project. Both MySQL and PHP are open source software and freely available for the development
and implementation of the proposed system. As PHP has a lot of features, it is easy to access the
internet and handle the MySQL databases. Thus, using this software in the proposed project will
help the developer to perform the required tasks.
1.6.2 Operational Feasibility
As there is no special training required for the staff members, the proposed project is
operationally feasible. However, an easy and quick instruction of this new system is essentially
required for them. The related problems in developing new system are going to be discovered in
evaluating similar existing systems. Nowadays, most of the users are familiar with IT environment
and it is certain that they can easily use Emerald’s new system because this system is going to be
designed in a simple way. It is not essential that the users must be the computer expert however,
the system operator must have a little bit of technical knowledge in order to access the system
database and other related functions. Therefore, it is certain that Emerald’s new booking system
will meet the needs and expectations of end users.
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1.6.3 Economic Feasibility
In changing the paper-based system to computerized system, there will be some personnel
costs, computer usage costs and equipment costs. Before developing a proposed system, a desktop
is required to purchase for website developer and database administrator. To carry out all the tasks
in this project, HP ProDesk 400 G4 Tower for $619.99 and Dell Optiplex 3020 for $258.99 are
going to be purchased. Moreover, office computer network is going to be set up and the estimated
cost for required equipment are as followed:
Asus ROG Rapture GT-AC5300 Router: $319.99
Dell PowerEdge T30 Server
: $391.99
NETGEAR GS1088-Port Gigabit Ethernet Unmanaged Switch: $31.99
AmazonBasics RJ45 Ethernet Patch Cable (Cat 6): $11
In order to prevent data loss, WD My Passport 4TB external drive will be purchased for
backing up data and it will cost $97.99. For report writing and project planning, Microsoft Office
2016 Home and Business 1PC is going to be purchased for $120. In order to edit the source code
easily and quickly, Sublime Text is required to purchase for the proposed system. As XAMPP
Control Panel is freely available, there will be no additional cost for it.
By implementing this project, Emerald can easily communicate with the customer online
and customer requests can be processed immediately. The investment in purchasing the required
hardware and software will be very much beneficial over a long period of time in the future. The
proposed project is said to be economic feasible because the investment will be recovered from
company income. (Martindale, 2019) (NetGear, 2014) (Athow, 2019) (Athow, 2019)
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1.7 Situation of E-commerce Business in Myanmar
Researches show that some users from Myanmar still don’t match well with what online
ticket booking system provide. Before switching over from traditional method of booking system
to online booking system, Emerald need to consider how new technologies challenge the outdated
assumption and users’ online buying behaviors.
Some users from Myanmar are still purchasing product with cash instead of using credit
card. Because of the multi-step checkout process and complicated functions, most online users
hesitate to buy products or services online. Moreover, online banking process is limited in
Myanmar. However, international financial service companies such as Visa, MasterCard, etc. has
expanded their business in Myanmar and so today customers can easily purchase the products or
services with credit cards.
Recently it is found that potential customers who want to make booking are more likely to
search online. They like to find specific information on any product before making final decision
on a booking. However, some customers in Myanmar are reluctant to make booking online because
of the payment security issues. They do not trust to give their credit cards because they afraid that
their personal datas would be stolen or misused by an individual unauthorized person or data thefts.
The customers may lose interest in making purchase once they know that their personal datas are
abused. Other difficulties such as insufficient product details, complicated functions and slow rate
of cash flow can also decrease customers’ engagement. Therefore, the features of E-commerce
website should be simple and secure for the customers to make online booking easily and
comfortably.
Summary
In this first chapter, the project along with the background history of Emerald Cineplex is
initially explained in detail and why the company need to change the manual bookkeeping system
to computerized system are discussed and so thus the current business processes can be clearly,
learnt and analyzed. Secondly, the possible opportunities and threats are also analyzed to
understand the situation of marketplace and plan for the future business operations. As aims and
objectives are clearly defined, the proposed project will be successfully delivered. In order to
determine the proposed system is possibly implemented or not, the feasibility study is also carried
out in this chapter. Finally, the situation of e-commerce business in Myanmar are discussed to
prevent the possible risks and issues in the online marketing.
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Chapter 2- Literature Review
Introduction
As the proposed project is planning to be developed within four months, the appropriate
development methodology is needed to choose in order to focus more on the business need and
deliver the services to the customers on time. Furthermore, tools and techniques will be reviewed
and selected for the development of an online movie ticket booking system.
Review on Development Methodologies
Before developing project, the project team need to know the management process,
techniques and rules. With project management methodology, the proposed project will be done in
a short period of time and possible risks can be easily identified. Although there are many
methodologies for project management, two methodologies are going to be considered for the
purpose of choosing the suitable methodology.
The two methodologies which are going to be reviewed for the websites are1. SSADM (Structured Systems Analysis and Design Method)
2. DSDM (Dynamic System Development Method)
SSADM (Structured System Analysis and design Method)
Structured System Analysis and design method (SSADM) is extensively used methodology
based on the waterfall model. It is mainly used in commercial businesses, government projects,
educational projects and IT development projects. For large project, SSADM is an appropriate
approach to use because it breaks up a project into small modules. It also helps us to understand
the project development tasks and procedures. There is a combination of three techniques that
SSADM uses to determine the information system possibility and they are Logical Data Modelling,
Data Flow, Entity Behavior Modelling. SSADM contains a series of seven steps such as feasibility
analysis, current environment investigation, business system options, requirement analysis,
technical system options, logical design and physical design. (Ed Downs, Peter Clare, Ian Coe,
1992)
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Advantages of SSADM
Through using SSADM, there will be less chance for misunderstanding at the first stage of
the project. Also, the project staff does not need to have special skill to understand this
methodology. Because of the use of familiar process, staffs can easily learn SSADM methodology
and thus both money and time could be saved. With SSADM, all functionality and deliverables of
the project will be done before deadline because SSADM allows to plan, manage and control a
project well. (Cohen, 2017) (Daniel, 2011)
Disadvantages of SSADM
One of the disadvantages of SSADM is the lack of user involvement and it can lead to the
certain issues that user will not not satisfied with the final product. As SSADM focus heavily on
system analysis and its documentation, the project may take time and project deliverables will be
late due to the over-analyzing of system. When SSADM methodology is used in project, the
developer cannot go back to change the requirement and the development process have to start
from the beginning. In using SSADM for large system, all the relevant data flows are needed to be
involved in outline diagram and so the diagram can’t be clear. There are different kinds of
description methods in SSADM and these can make the developer unable to perform the consistent
check. (Cohen, 2017)
DSDM (Dynamic System Development Method)
Dynamic System Development Method (DSDM) is one of the software development
methodology which is based on Rapid Application Development (RAD) methodology and it gives
best practices for project quality, in-budget and on-time delivery of project. DSDM methodology
also addresses the cause of the project failure such as missing deadlines, the lack of user
involvement, etc. With DSDM methodology, the possible risks can be reduced and cost, quality
and time will be fixed at the beginning. Furthermore, the use of prototypes provides the developer
to explore the concept quickly and to communicate with the users easily. There are four techniques
that DSDM uses such as Time boxing, MoSCoW prioritization, Prototyping and Facilitated
Workshop. (D.J. Tudor, 2010)
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Advantage of DSDM
In DSDM, there is a facilitated workshop which makes users to involve and collaborate
together to define the project requirements during the project development process. By using
facilitated workshop technique, the decision making can be quick and accurate. With modeling and
prototyping technique, users can easily understand the complete aspects of the system and it helps
to ensure that the final product is more likely to meet the users’ needs. DSDM also has MoSCoW
prioritization techniques which provides the developer to know which are the prioritized
requirements and which key functions are needed to develop first. Furthermore, the use of time
boxing technique in DSDM methodology provides the developer to manage the time taken for the
project and it helps to deliver the project on time.
Disadvantage of DSDM
One of the disadvantages of DSDM is that it does not work for all project and it is only
appropriate for small project with limited time. Also, there will be extra cost and time consuming
for the project because DSDM allow users to change their requirement and users’ requirement may
change every time during the development process. Furthermore, there will be difficulties to make
an accurate and quick decision and long problem solving due to the self-empowering of the project
team. Besides, some users don’t have the technical knowledge and it can take time for the developer
to explain everything during the development process.
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Comparison between DSDM and SSADM
SSADM
 Is based on the traditional structured
DSDM
 Is based on RAD
programming techniques

Appropriate for small project

Appropriate for big project

Users are highly involved in the

Does not involve users

No Self-decision making

Self-decision making

Heavy process and documentation

Light process and documentation

Focus on completing modules at different

Focus on completing stories in short
development of the project
large milestones
iteration

There is no iterative development

There is an iterative development

Provide detailed and elegant deliverables

Smaller deliverable produced much more
to developer

No protyping
frequently

Prototyping
Justification of the use for DSDM
According to the above comparison, DSDM is appropriate to use in this proposed system
rather than SSADM because the project that is going to be developed is small and planned to be
finished within 5 months. Also, DSDM is more realistic and helpful for the project team because it
involves team work and continuous communication with the users and thus the users’ requirements
can be easily identified. Unlike SSADM, the developer can go back and make changes to the system
during the project development if users requirements are changed and as a result user will get a
good booking system what they want.
Review on Techniques
There are many techniques that DSDM supports such as Time boxing, MoSCow
prioritization, Prototyping and Facilitated Workshops. However, DSDM does not support any
development technique which are essential to define the boundary of the system, the structure of
system and the behavior of the system. For this proposed project, UML modelling technique which
is the most popular development techniques for DSDM is going to be used.
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UML (Unify Modelling Language)
UML is a graphical type modelling language which is commonly used by the software
developer and it is mainly applied in Object oriented programming development to use with other
methodology to implement the system efficiently. UML is not a programming language or a sublanguage but it is a method to represent details of objects, states and process within a system. In
UML, 14 types of diagrams are provided and they are categorized into two groups called structural
and behavioral.
Advantages of UML
One of the advantages of UML is that it is flexible and helps the developers to easily
understand the relationship in a program. With UML diagrams, collaboration can be easily made
between the developers and system analysis and so they can make a right decision for the system
and errors can be easily found before the implementation stage.
Disadvantages of UML
Although UML diagrams are easy to understand for the developers, it might be difficult
for the business and users to understand and interpret the diagrams. Also, UML takes time for the
developer to manage and maintain the diagrams. Moreover, it might be difficult for some
developers to synchronized code with the UML diagrams.
Use Case and Class Diagram
Although there are 14 UML diagrams, use case diagram and class diagram are going to be
used to investigate structure and behavioral model of Emerald movie ticket booking website.
Use Case Diagram
Use case diagrams helps the developers to know about key actors and their roles, key
processes and relationship between them. In order to identify, clarify and organize the high level
requirement of this proposed project, a use case diagram should be made. By using use case
diagram, the developers can understand the way of interaction between the users and the system.
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Class Diagram
The main purpose of the class diagram is to evaluate the different objects in a system and
the relationship among classes. Class diagram is the useful diagram in UML because it helps the
developers to set up the database easily and understand the essential data attributes and functions.
With the correct database, the developers do the coding process without difficulties.
Usefulness of Chosen Diagrams
Use Case diagram and class diagram are going to be applied as the development techniques
because both of them are useful in identifying the system requirement, key actors and their
processes, classes, attributes and functions. Without those diagrams, database cannot be easily
created and there may be some difficulties in implementing process.
Review on Technology and Development tools
Choosing the right methodology and technique is necessary but it is not enough to develop
a dynamic website. In order to develop a successful website, the right technology is essential to
choose. In creating Emerald movie ticket booking website, the most popular programming
languages such as ASP.Net and PHP are going to be reviewed and one programming language will
be selected for this proposed system.
ASP.NET
ASP.Net is one of the server side framework which is used for developing dynamic
websites and web applications. It is an open-source framework created by Microsoft. With ASP.net
framework, the implementation stage can be done with a minimum of coding. The developers can
choose many development tools such as Microsoft Visual Basic, Visual Studio.NET, Visual Web
developer, etc. and many other technologies such as Java script, C#, etc. to implement a website
because ASP.Net is compatible with those platforms. Moreover, object oriented programming is
supported by ASP.NET framework. However, ASP.NET is not an easy framework for the
beginners to learn.
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Hypertext Preprocessor (PHP)
PHP is another open source programming language for the developers used to develop web
application and dynamic websites. It is a popular programming language and commonly used by a
large number of web developers because of its several benefits. Popular database like MySQL
database can be integrate well with PHP code. Moreover, PHP language work well on all operation
system such as Mac OS, Linux and Windows. Unlike ASP.NET, PHP language is not difficult for
the beginners and does not need a lot of time for studying. It offers many advanced features for the
developers. Unlike any other programming language, PHP allows the developers to make changes,
if there is any error in coding process. (Anon., n.d.)
Comparison between ASP.NET and PHP
PHP

It can be used for free
ASP.NET
 It is a Microsoft product which is not
freely available

PHP will work well in any kind of

platform and server

It is an easy language for beginners to
ASP.NET will work well only with
Internet Information Server (IIS)

learn
It is a difficult language for beginners to
learn

PHP code run much quicker

ASP.Net code execution is slower

tools that can be worked with the program

tools are not available for free to use
are mostly free
with its program.

Allows to make changes and edit

Unable to make changes

Compatible to work on Windows, Mac

Can only use in Windows based
OS and Linux
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Justification for the use of PHP
As, the proposed project is need to be completed within specific time, PHP is chosen to use
because it is much easier and faster than ASP.NET for the project team. No intensive studying or
manual is needed for the developer to use it and the command functions are easy for them to
understand. By using PHP language, the developer can reduce the time needed because PHP has a
built-in module to connect the database easily. Also, the developer can use PHP language for free
because it is an open source language. Compared with ASP.NET, the developer need no additional
steps to make changes and so the final product can match the customer requirement. Furthermore,
PHP is a cost effective choice for the developers because most of the platform and web hosting
servers such as Linux and Apache support PHP and there is no need to pay for them.
Review on Databases
In order to use PHP language to develop a website, a database is also necessary to use.
There are many databases such as MySQL, Microsoft SQL, Oracle and many more for the
developers to pick up. A suitable database is going to be pick up to develop this proposed system.
Before selecting the suitable database, MySQL and Microsoft SQL databases are going to reviewed
and compared.
Microsoft SQL Server
Microsoft SQL server is one of the relational database server that is used to store and
retrieve data for wide variety of business process, analytics process and transaction process. It is
developed by Microsoft corporation. Microsoft SQL server is based on Structured Query Language
(SQL), a standardized programming language which is used to manages and administer the server.
Microsoft SQL server has numerous applications which can run either on the same computer or
different computer across a network. Microsoft SQL server comes with several benefits for the
developers. Software installation for the Microsoft SQL Server is easy and it is not complicated for
the developers because it offers the automatic installation of updates. Also, there are many features
to restore data and recover procedures. Like MySQL server, Microsoft SQL server also support
security feature which only allow authorized person to access the database. (Anon., 2017) (Babar,
2018)
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MySQL
Among the various types of well-known databases, MySQL is one of the most popular
database which is very rich in features. It provides the developer to manage and create numerous
databases. It is an open source product and there is no need to be paid for it. It can run on almost
any platforms such as Windows, Linux, etc. When compared to other databases, MySQL provide
strong performance, reliability and ease of use. To ensure the data protection, MySQL uses an
access privilege and encrypted password system allows only authorized user to enter the database.
Moreover, the developer can use PHP with MySQL database. (Moore, 2018)
Comparison between MySQL and MSSQL
MySQL
MSSQL
 It is an open source and it is available for
 It is not an open source and need
free
to purchase it to use

MySQL does not support XML

SQL Server supports XML

It offers excellent performance

It doesn’t offer excellent

It requires very less disk space

It is compatible to work on Linux and Unix

It requires more disk space

It is easily understandable and simple for

It does not work well with Linux
performance
and Unix
the beginner to use

MySQL provides only table level security

It has bad recovery support

It is not simple for beginners to use

SQL Server provides column level
security

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Justification of the use of MySQL
According to the above comparison, each database has its own advantages and
disadvantages. As the proposed project needs to be done within the limited time, MySQL is chosen
to use. It is easy and simple for the developers to build and interact with SQL statements. In
developing a website, data protection is an important thing that shouldn’t be ignored. In MySQL
server, it has a strong security feature so thus the developer doesn’t need to worry about security
issues. Furthermore, MySQL is compatible with all major hosting providers. With MySQL, the
developer can handle the large amount of data in terabytes.
Review on Web Servers
Choosing a suitable database for this proposed project is not enough to implement a
successful website. In creating and manipulating databases, a web server is necessary to use. Before
picking up the appropriate web server, two web servers such as XAMPP and WAMP are going to
be compared and considered. Both servers allow the developers to create the local databases easily
and the installation process is simple.
Comparison between XAMPP and WAMP
(Ganesan, 2018)
XAMPP
WAMPP


It can run well in many operation systems
such as Windows, Linux, Mac, etc.

It is a free and open source web server
It can work only in Window operation
system

It is an open source web server and does
not need to pay for it

It provides support for MySQL, PHP and

It provides support for MySQL and PHP

Additional features cannot be added

Installation is easy

It takes less memory
PERL

Additional features can be added

It is easy to configure and set up

It take more memory and time
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Justification for the use of XAMPP
Both web servers have their own advantages and they are the important tools for the
developers. According to the above comparison, XAMMP is the most appropriate web server for
the implementation process because it comes along with MySQL database and PHP and it can help
the developers to add additional features. Moreover, the developer can implement the website
conveniently as it is easy to setup and use and provides more memory and CPU. By using XAMPP
server, the developer can easily test website performance before pushing to production.
Summary
In this section, the development methodologies, the tools and techniques, database and web
servers are considered and compared with clear tables and explanation. From the comparison of
methodologies, techniques, database and web servers, their advantages and disadvantages are
clearly known and they help us to make the right decision to choose the appropriate methodology,
technique, database and web server for several reasons. For the website development, DSDM
methodology is chosen with UML diagrams of Use Case and Class diagram. For coding process,
PHP programming language is chosen to use. To manage the data and to integrate with PHP code,
MySQL database is going to be used. For creating a local web server, XAMPP packages is chosen
to use.
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Chapter 3- Critical Analysis of Existing systems
Guideline for user interface to be used
In order to have a valuable and realistic website, the website should be developed using
suitable guidelines and standards. Good user interface design principles are essential for the
developer to follow to aware of possible consequence of website development failure. An effective
user interface design will help the developer to keep the customers engaged. Before developing a
website, the interface design guidelines and standards should be learnt to understand the users’
needs and expectations. There are many guidelines and principles about visibility, consistency,
security and so on. For this proposed system, Shneiderman’s Eight Golden rules and Nielsen’s
Usability Heuristics are going to be used because Nielsen’s guidelines are more helpful in
preventing usability issues and Shneiderman’s guidelines are more beneficial in discovering
visibility issues. (Santos, 2018) (Pande, 2018) (Liyanage, 2016)
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Selected Rules from Shneiderman’s Eight Golden Rules
The following are the selected guidelines of Shneiderman based on the needs of online
movie ticket booking system development.
1. Strives for consistency
All the functionalities, web elements and interface should have consistency for all
sequences of actions to provide a more familiar experience for the customers. A website with
inconsistent interface design will not only make the users confused but also cause them to lose
interest. (Lacey, n.d.)
The website keeps
the main menu bar
and logo consistent
when the user clicks
from one page to
another page.
Figure- 3.1 (Anon., n.d.)
Figure- 3.2 (Anon., n.d.)
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2. Offer Informative Feedback
For the users’ sequence of action, the appropriate feedback must be provided and if not the
users cannot make the right decision what to do next.
Inform the user that
the customer
booking is
successfully
proceeded.
Figure- 3.3 (Babich, 2016)
3. Error Handling
For the unavoidable errors (e.g. invalid email address, zip code, etc.), the simple and
understandable error notification with the suggestion should be provided for the users to notice the
error and to handle the issues easily and quickly as possible.
The system displays
the user name error
message.
Figure- 3.4 (Kumar, 2018)
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4. Support Internal locus of control
Most of the experienced users desire the sense that they are in control of the website.
Therefore, the website’s interface design should allow the users to fully control the system as they
expected.
The system lets
the users to
continue
shopping process
or make checkout
process.
Figure- 3.5 (Anon., n.d.)
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Selected Rules from Nielsen’s Usability Heuristics
The following are the selected guidelines of Nielsen which will be used for the
development of Emerald Cineplex online booking system.
1. Match between system and real world
In order to develop a smoother user experience, the icons, language, phrases and concept
used in user interface design should be familiar to the users and easily recognizable instead of using
unfamiliar technical terms.
The icon and
language used
seem more
natural to the
users.
Figure- 3.6 (Anon., n.d.)
2. Recognition rather than recall
The actions, options and elements in user interface design should be displayed along with
visible descriptions which allow users to retrieve the purpose of the web elements quickly.
The system
supports a list of
result in order to
recall the users’
memory
Figure- 3.7 (Lazarus, 2019)
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3. Aesthetic and minimalist design
In order to allow the users to access the main elements of the interface easily and to support
the visual hierarchy, the irrelevant information should not be contained in the website’s interface
design.
The website use plenty
of white space and
doesn’t put irrelevant
elements and data to
reduce complexity
Figure- 3.8 (Anon., n.d.)
4. Help and documentation
For inexperienced users, a clear and understandable documentation should be offered to
help them in using each functions and features of the system.
The website
provides user
manual which is
easy for the users
to help
themselves.
Figure- 39 (Limited, 2003)
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User Interface Design Evaluation on Existing Websites
According to the selected guidelines from Shneiderman and Nielsen, the user interface
design of two similar websites are going to be evaluated. By evaluating the similar websites, both
good points and bad points will be discovered and then the bad points will be avoided and the good
points will be inserted in the proposed website.
Website 1- Cathay Cineplexes (Anon., n.d.)
Figure- 3.1 (Anon., n.d.)
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1. Strive for consistency (Shneiderman Guideline)
Web elements such as logo, footer, navigation bar, drop-down menu, slider and
functionality of Cathay Cineplexes website stay consistent and they keep in the same place to
provide a consistent user experience.
Consistent
logo
Consistent
Navigation bar
Consistent
Drop-down
menu
Consistent
Slider
Figure- 3.2 (Anon., n.d.)
2. Offer informative feedback (Shneiderman’s Guideline)
On checking the booking with an email, phone number and booking ID by the customer,
the clear and relevant feedback is shown within a reasonable time so thus the customer can
know the booking details are existing in the system or not.
Informative
feedback with
every action
Figure- 3.3 (Anon., n.d.)
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3. Error Handling (Shneiderman’s Guideline)
When customer make error in filling the email address, Cathay Cineplex website
provide clear error notification with simple hints which is understandable for the users to know
how to solve the issue.
Provide error message
with simple hint
Figure- 3.4 (Anon., n.d.)
4. Support Internal locus of control (Shneiderman’s Guideline)
The website give freedom to the users that he/she can choose to continue the booking
process or exit from it.
Provide functions
like continue
booking process
and cancel order
Figure- 3.5 (Anon., n.d.)
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5. Match between system and real world (Nielsen’s Guideline)
The icons, color and language used in this website are familiar to the users and easy to
understand.
Visibly labeled
icons and
terms
Figure- 3.6 (Anon., n.d.)
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6. Recognition rather than recall (Nielsen’s Guideline)
Cathay Cineplex website provides a lists of options visible for the users to select
movies, cinema and date and time with drop-down menu so that the user doesn’t need to type
the movie name, cinema name and show times.
A list of options to
minimize users’
memory load
Figure- 3.7 (Anon., n.d.)
7. Aesthetic and minimalist design (Nielsen’s Guideline)
The design of Cathay Cineplex’s webpage focus on simple and clear interface. Only
relevant elements and contents are displayed in Cathay Cineplex website.
Simple and clear
webpage design
Figure- 3.8 (Anon., n.d.)
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8. Help and documentation (Nielsen’s Guideline)
The user manual is provided in this website before the purchasing process but the
paragraph font size is small and a little bit messy for some users.
User Manual is
complex for the
users
Figure-3.9 (Anon., n.d.)
Website 2- Golden Village Cinema
Figure- 3.10 (Anon., n.d.)
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1. Strive for consistency (Shneiderman Guideline)
The icons, font style, font size and font color in header menu stay consistent when the user
clicks into another page.
Consistent
Header Menu
Figure- 3.11 (Anon., n.d.)
Figure- 3.12 (Anon., n.d.)
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2. Offer informative feedback (Shneiderman’s Guideline)
The selected menu item in Golden Village becomes highlighted when the users click
the item in the menu.
Informative
feedback with
every action
by users
Figure- 3.13 (Anon., n.d.)
3. Error Handling (Shneiderman’s Guideline)
The website displays simple error messages with clear instruction for the user to enter
a valid email address.
Show alert
message for
users
Figure- 3.14 (Anon., n.d.)
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4. Support Internal locus of control
The website allows the user to choose to continue the payment process or end it.
Provide options
for the users to
resume the
payment process
Figure- 3.15 (Anon., n.d.)
5. Match between system and real world (Nielsen’s Guideline)
The website uses the icons that are similar to the real-world objects which help users
to understand each function.
The icons used
in the header
menu are familiar
to the users
Figure- 3.16 (Anon., n.d.)
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6. Recognition rather than recall (Nielsen’s Guideline)
The drop down menu list is visibly displayed in this website and the icons are labelled
with text to minimize the users’ memory.
Visible drop
down menu and
recognizable
icons with
description
Figure- 3.17 (Anon., n.d.)
7. Aesthetic and minimalist design (Nielsen’s Guideline)
The placement of social network links, logo and advertisement in this website will
make users confused.
The logo and
social
network links
are not
aesthetically
placed
Figure- 3.18 (Anon., n.d.)
8. Help and documentation (Nielsen’s Guideline)
There is no effective user manual in this website.
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Website 3- MUVI Cinemas
Figure- 3.19 (Anon., n.d.)
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1. Strive for consistency (Shneiderman Guideline)
The website keeps the header menu, logo and icon consistent when the users open a
new page on it.
Consistent
header menu
and logo
Figure- 3.20 (Anon., n.d.)
Figure- 3.21 (Anon., n.d.)
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2. Offer informative feedback (Shneiderman’s Guideline)
The website shows the users that they are at in the payment process and so thus they
can know what to do next.
Provide feedback
that is clear and
relevant to the
users
Figure- 3.22 (Anon., n.d.)
3. Error Handling (Shneiderman’s Guideline)
The website offers error message without a useful instruction so thus users cannot solve
the problem as quickly as possible.
A clear
instruction for the
error is not
provided
Figure- 3.23 (Anon., n.d.)
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4. Support Internal locus of control (Shneiderman’s Guideline)
When the users click the appropriate time to book the seat, the website allow them to
click to continue the process or cancel the booking.
Keep the users in
control by
providing options
for booking
process
Figure- 3.24 (Anon., n.d.)
5. Match between system and real world (Nielsen’s Guideline)
The website uses the users’ familiar language but only a few real-world metaphors are
provided in it and it will be difficult for the users to understand the concept.
A few familiar
icons are not
enough to
match users’
prior experience
Figure- 3.25 (Anon., n.d.)
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6. Recognition rather than recall (Nielsen’s Guideline)
The website provides a lists of available showtimes and locations in slide menu to help
the users to reduce the use of their memory.
Support a lists
of recognizable
locations and
showtimes in
slide menu
Figure- 3.26 (Anon., n.d.)
7. Aesthetic and minimalist design (Nielsen’s Guideline)
The interface design of the website simply designed with only relevant images and
enough whitespace between contents without unnecessary advertisements and social network
links.
The use of
whitespace
enables the
elements to
stand out.
Figure- 3.27 (Anon., n.d.)
8. Help and documentation (Nielsen’s Guideline)
The website doesn’t provide easily discoverable help documentation for the users.
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Evaluating Existing Website against Usability and UX Criteria
No
1.
2.
3.
4.
5.
6.
7.
8.
Usability and UX Criteria
Strive for Consistency
(Shneiderman’s Guideline)
Offer Informative Feedback
(Shneiderman’s Guideline)
Error Handling (Shneiderman’s
Guideline)
Support Internal locus of control
(Shneiderman’s Guideline)
Match between system and real
world (Shneiderman’s Guideline)
Recognition rather than recall
(Shneiderman’s Guideline)
Aesthetic and minimalist design
(Shneiderman’s Guideline)
Help and documentation
(Shneiderman’s Guideline)
Total
5- Excellent
4- Very good
3- Good
Website 1
Website 2
Website 3
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
12345
34
31
28
2- Average
1- Poor
According to their rating, each website needs some improvement of usability and
visibility. For example, there is only a few real-world metaphors in website 1 and website 3 and
the interface design of website 2 with unnecessary advertisement distract the users from viewing
the content. Although, the existing websites need future enhancement, their interface design meet
the continuing needs of the users.
Summary
In this chapter, the requirement of good interface design is investigated by evaluating three
existing websites with selected guidelines and standards. With the help of evaluation of checklist,
the good points and bad points of similar system are clearly identified and improve them in the
proposed website development.
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Chapter 4- Analysis
Introduction
Before implementing the proposed website, the concepts of DSDM methodology is going
to be used to make sure that what are the essential requirements for the system. Firstly, the target
users must be identified to clearly focus their needs and prioritize the requirements. Then, the high
level requirements of Emerald website will be listed and MoSCoW technique is going to be used
to prioritize those requirements. For some high level requirements, use case diagrams are required
to create to identify the key actors and low level functional requirements. In order to specify time
for implementation process, estimated time-boxing and incremental delivery plan are going to be
set up.
Target Users Analysis
In order to understand the users’ needs and reach out to the customers, it is necessary to
identify target users through using a conductive survey. The proposed system is aimed to be used
by two types of user groups, primary users and secondary users who will use the proposed website.
Primary Users
As the online booking system is aimed to develop for the customers to make booking, view
the movie details and make payment, the internal staffs of Emerald Cineplex such as general
manager, food and beverage manager and operation staff are involved in primary users. The internal
staff will use this system to manage theatre, manage movie, control movie schedule, manage food
and process report. It is assumed that the primary users are the adults aged 25 to 50. The primary
users should be familiar with the proposed system features and must have problem solving skills
so thus they can handle the various customer booking processes.
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Secondary Users
Loyal customers and visitors such as teenagers and early adults (ages of 13 to 40) are
involved in the secondary users. Visitors can view the movie details, movie trailers, movie schedule
and showtimes. Loyal customers will mainly use this system to make registration, make booking
and buy food. The proposed website will be designed with simple interactive function and content
and so thus the secondary user groups only need to have basic knowledge of system feature.
Set up questions
Criteria
Number of questions
Purpose
Display page
2 questions
To show relevant information on display page.
Font
2 questions
To avoid unhelpful font styles for the user interface
design.
Functionality
2 questions
To implement the necessary function for the users
Layout design
1 questions
To use suitable layout design for the website
Graphic design
element
1 questions
To create simple and minimalist interface design for
the users.
Before developing the online movie ticket booking system, a deep analysis is going to be
made with questionnaires based on the human centered design method. In this survey, some
significant questions concerning display page, font, functionality, layout design and graphic design
elements are asked to 5 primary users and 5 secondary users. The questionnaires focus more on
facts about how users want to interact with the proposed system.
The user feedbacks are described in Appendix Page No. 93
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E-commerce Business Model of the Website
There are many types of E-commerce models such as Business-to-Consumer (B2C),
Business-to-Business (B2B), Consumer-to-Business (C2B) and Consumer-to-Consumer (C2C). As
Emerald Co. Ltd focus on the website which can give fast, smart and reliable for the customers,
Business-to-Consumer (B2C) model is going to be used in the proposed project. Emerald is trying
to convince consumers to make a quick search, booking and purchase for booking so that the time
can be saved for consumers.
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Identifying High Level Requirement
System Functional Requirement
No
1.
Name
Manage Theatre
Reason
It is one of the essential requirement for Emerald
Cineplex and it is used by the general manager to store
the theatre information. It could involve the following
transactions:

Insert new theatre information

Update theatre information

Delete theatre information
Once the general manager records the theatre
information in the database, the customers will be able to
know which movie is showing in which theatre.
Therefore, it is also high-level requirement.
2.
Manage Movie
It is also an essential process for Emerald Cineplex which
will be operated by general admin and the following
functions will be included.

Register Movie information

Update additional information for Movie

Delete Movie details
The customer will be able to book and purchase seats
when the general manager record the movie details in the
system. Therefore, this requirement is a high level
requirement.
3.
Control Movie Schedule
This requirement is high level for the general manager
and the following functions are as followed:
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
Insert movie schedule

Update movie schedule

Delete movie schedule
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This process will be accessed by the general manager and
once he configures the movie schedule, the time tables of
available movie will be displayed and the customers can
select the convenient day.
4.
Manage Food Items
Customer will be able to interact with new food items
and buy food items once the food and beverage manager
register the food items. It will contain related functions
like

Record food items information

Update food items information

Delete food items information
Hence, this requirement is also high level.
5.
Make Registration
It is one of the fundamental process in this website and
the following transactions are as followed.

Record customer information

Update customer information

Delete customer information
The customers can access the system by signing in with
their accounts. To obtain this, the customers initially
need to create their own accounts.
6.
Make Booking
In this website, the movie ticket booking form is
supported for the customers to make online booking. It
could involve the following transactions:

Select available movie

Select desired date

Select quantity for seats

Choose payment method

Confirm or cancel booking
In order to make booking, the customer must have an
account otherwise they have to register at first. Hence, it
is a high level requirement.
7.
Manage Booking
This requirement is also a high level requirement and the
following related functions are as followed:
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
Search customer bookings

Confirm customer bookings

Delete customer bookings
The new customers will be able to get the movie tickets
once the general manager confirm their bookings. In
order to make available for seating plan, the general
manager can also withdraw all booking of seats.
8.
Buy Food Items
It is also a high-level requirement. As an e-commerce
platform, it is one of the main process which allows
customers to purchase desired food items. In this process,
the customers can:

Choose desired food items

Select quantity for chosen food items

Process checkout

Choose payment method
Food order confirmation message will be sent and sale
invoice will be displayed after the order is placed. The
customers can access this process by signing in with their
account.
9.
Process Reports
The operation staff will be able to identify the most
valuable customers for a specific time by viewing the
daily report produced by the website. It composed of
transaction like

Search report for food order and booking

Review sales report

Generate sales report
Therefore, this requirement is high level.
10.
Operate Discount
The customers can get discount for the food items order
when the general manager generate coupon codes. The
following functions will be included in this requirements.
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
Generate coupon code for the food items

Add the percentage in the discount value field

Record the coupon code information
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Customers can apply discount code to their food order by
entering the coupon codes in the text field. Therefore, it
is a high-level requirement.
11.
Manage Customer feedback
It is a process of giving feedback to the Emerald
Cineplex’s booking system and food service by
customers. It will feature processes like

Give the rating to with a comment section

Write and submit the review
Therefore, it is a high-level requirement
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System Non-Functional Requirement
Non-functional requirements are the requirements which essentially specifies the
performance of a system. However, non-functional requirements should not be high-level
requirements because the proposed system can run without those requirements. Below table
describes non-functional requirements for Emerald website.
No.
Name
1.
Aesthetic and userfriendly website
design
It is the visual interaction which should give an
Consistent website
design
It is the ability of the website which keep the
2.
Reason
Category
appealing and clean look without unnecessary
website elements.
placement of the images, text content, navigation
and other website elements the same.
3.
Ease of use
It is the ability of the website which should offer
easy and simple e-commerce functions for the
Usability
customers.
4.
5.
Readable
Typography
It is the ability of the website which makes the
Simple Navigation
It is the graphical user interface which should be
users to read the content and recognize it easily
clear and simple to make the users to navigate to
other landing pages quickly and easily
6.
Easy website
loading
It is the response time of the website that should
Performance
be fast for the customer to see and interact with
the content.
7.
Fast website
hosting
It is the hosting system which should be provided
Availability
24 hours a day by the service provider to increase
the website loading time.
8.
9.
Storage space of
website
It is the capacity of the website which is used to
Flexible website
It is the ability of the website which allow the
Scalability
store the required data on the server.
Compatibility
customers to run it on different browsers and
operation system
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10.
Protection of
sensitive data
It is the ability of the system which allow only
Security
authorized employee in Emerald Cineplex to
manage the confidential data.
11.
Configurable
website
It is the ability of the website which allow the
Maintenance
administrator to repair and update the booking
system features easily after implementation.
Requirements Prioritization (MosCow Rules)
As the proposed project is aimed to deliver the most important functionalities, MoSCoW
prioritization which is one of the DSDM core techniques is used to reach the success of the project.
This technique is very helpful in capturing the most essential high-level requirements and
specifying the detailed functional requirements.
According to the MoSCow Prioritization, the maximum 60% of the project are considered
to be “Must have” requirements and another 20% are considered as the “Should have”
requirements. The another 10% would be the “Could have” requirements and the remaining 10%
is supported to be “Won’t have” requirement which is not necessary for the proposed system.
No
High-level requirements
Must
1.
Manage Theatre

2.
Manage Movie

3.
Control Movie Schedule

4.
Manage Food

5.
Make Registration

6.
Make Booking

7
Manage Booking

8.
Buy Food

9.
Process Reports
10.
Operate Discount
11.
Manage Customer Feedback
COMP-1181
Should
Could
Won’t



Page | 54
Reason in Setting Priorities
Requirement 1: Manage Theatre
Priority
: Must have
Reason : Theatre manage must be provided as it is essential for the general manager to control the
theatres details so thus the customers can find out which movie is currently showing in which
theatre.
Requirement 2: Manage Movie
Priority: Must have
Reason: As the proposed project is aimed to provide the easy booking process, the movie
information must be recorded into the databases to display them on website. Without this
requirement, customer cannot view the available movie details and make booking process.
Requirement 3: Control Movie Schedule
Priority: Must have
Reason: Movie schedule controlling process must also have in the proposed system in order to
record the showtimes and show dates for different movies in different theatres as it is necessary for
the customers to make choice of the suitable date and showtime of the currently showing movies.
Requirement 4: Manage Food
Priority: Must have
Reason: To display the available food items that the customer can buy, the food items information
such as food items name, related images and price must be recorded. Updating feature must be
provided for the food and beverage manager because prices and food items can be changed
frequently.
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Page | 55
Requirement 5: Make Registration
Priority: Must have
Reason: Customer can make booking process and buying food items process only once they have
their own accounts with their personal information such as name, address, email and so on.
Customers must register accounts and login with their own accounts before making booking online.
If not, security problems such as unauthorized access can be happened. Therefore, it is one of the
high priority requirement.
Requirement 6: Make Booking
Priority: Must have
Reason: As the proposed system focus on the engagement with more customers, booking feature is
a must-have process in this website. The system must allow the customers to easily book the seats
and make secure payment.
Requirement 7: Manage Booking
Priority: Must have
Reason: The general manager must confirm the customer booking after the payment is done as it
is necessary for the customers to show the confirmed ticket at the theatre for entry. The system
must also allow the general manager to delete the customer booking if the payment is cancelled by
the customers.
Requirement 8: Buy Food
Priority: Must have
Reason: The website must also provide easy food orders feature alongside with online payment
transaction for the customers. Without this requirement, further transactions such as sale invoice
process could not be operated.
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Requirement 9: Process Report
Priority: Should have
Reason: The website should have this functional requirement for operation staff to track list of
customer name along with their expenses of food items, the volume of sales and evaluate which
food items have more demand. By generating daily reports he can plan better management for the
future booking and food order processes. Therefore, this requirement could be assumed as “Should
have” requirement.
Requirement 10: Operate Discount
Priority: Could have
Reason: In order to increase both sales and customer reachability, the discount process for customer
could be implemented in this proposed website. This requirement is an extra service for the
customers and it is less important than other business processes.
Requirement 11: Manage Customer Feedback
Priority: Won’t have
Reason: As the proposed system have to develop within 4 months, this requirement is not
necessarily required for the current business operation. The system implementation can operate
well without this requirement. Hence, it won’t be provided in this implementation.
COMP-1181
Page | 57
Use Case Diagram for website
Online Movie Ticket Booking System and Food
Service
Manage Theatre
Manage Movie
General Manager
Control Movie
Schedule
Make Registration
Customer
Make Booking
Manage Booking
Food and Beverage Manager
Manage Food
Buy Food
Operation Staff
Process Reports
Figure: Use Case Diagram for Admin
See the Use Case Description in Appendix Page no.
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Page | 58
Chapter 5- Design and Timebox plan
FoodType
-FoodTypeID : String
-FoodType : Integer
+AddFoodType()
+UpdateFoodType()
+RemoveFoodType()
Brand
-BrandID : String
-Brand : String
+AddBrand()
+UpdateBrand()
+DeleteBrand()
*
*
1
Food Order
-FoodOrderID : String
-CustomerID : String
-BookingID : String
-Date : Date
-TotalAmount : Integer
-Status : String
+placeFoodOrder()
+updateFoodOrder()
1
*
Food Order Detail
-FoodOrderDetailID : String
-FoodOrderID : String
-FoodID : String
-Quantity : Integer
-Amount : Integer
+calcPrice()
*
1
1
Food Detail
-FoodDetailID : String
-FoodID : String
-FoodType : String
-Price : Integer
+addFoodDetail()
+updateFoodDetail()
*
1
Food
-FoodID : String
-FoodName : String
-Price : Integer
-Description : String
-Image : String
+displayFood()
+addFood()
+updateFood()
+deleteFood()
1
*
Customer
-CustomerID : String
-CustomerName : String
-Address : String
-Email : String
-Password : String
-Gender : String
-Phone : Integer
+addCustomer()
+removeCustomer()
+updateCustomer()
1
*
Booking
-BookingID : String
-MovieID : String
-No of Seats : Integer
-Total Amount : Integer
-ShowTime : String
-BookingDate : String
-Status : String
-Confirm : String
-Payment : String
+addBooking()
+updateBooking()
+deleteBooking()
+searchBooking()
+viewReport()
+confrimBooking()
1
*
Genre
-GenreID : String
-Genre : String
+AddProduction()
+UpdateProduction()
+RemoveProduction()
1
1
*
*
Movie
-MovieID : String
-MovieName : String
-MovieTrailer : String
-MovieGenres : String
-Actor : String
-Actress : String
-Director : String
-StartDate : Date
-EndDate : Date
+displayMovieTrailer()
+addMovie()
+updateMovie()
+deleteMovie()
*
*
1
Theatre
-theatreID : String
-theatreName : String
-capacity : Integer
+addTheatre()
+deleteTheatre()
+updateTheatre()
*
Production
-ProductionID : String
-Production : String
+AddProduction()
+UpdateProduction()
+RemoveProduction()
Ticket
-CustomerID : Single
-BookingID : String
-SeatNo : String
-NoOfSeat : Date
-Price : Integer
+printTicket()
1
*
1
1
1
*
Seat
-SeatID : String
-SeatNo : Integer
+AddSeat()
+UpdateSeat()
+DeleteSeat()
*
1
1
*
Movie Schedule
-MovieScheduleID : String
-ShowtimeID : String
-Status : String
-MovieID : String
-ScheduleDate : Date
+AddMovieSchedule()
+UpdateMovieSchedule()
+DeleteMovieSchedule()
*
1
Showtime
-showtimeID : String
-MovieScheduleID : String
-ShowDate : Date
-ShowTime : String
-TheatreID : String
+addShowTime()
+updateShowTime()
+deleteShowTime()
Seat Type
-SeatTypeID : String
-SeatType : String
-Price : Integer
+addSeatType()
+removeSeatType()
+updateSeatType()
Figure- Detail Class Diagram
See the Detailed Class Diagram Definition in Appendix D Page no. 84
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Page | 59
Estimated Timebox and Incremental Delivery Plan for the Website
As the online booking website is required to complete within four months, it is necessary
to plan the time boxing for the proposed website as part of DSDM methodology. In that way,
Emerald Cineplex could deliver booking and food services to the customer on time and the final
product could be in line with the business needs.
Investigation of online booking system, methodology, tools and techniques, evaluation of
existing website and requirement analysis. The proposed website is going to be implemented on
15th February 2020. The deadline for project submission would be in the last week of April and so
thus the project need to divide into four timeboxes. The following is the estimated timebox plan for
the project.
Timebox
Duration
Tasks
Expected Outputs
1.
14th February -17th
Create database, implement Databases, Entry forms, Test
March
pages, make functionality results and complete pages of
testing and make review for movie management process.
movie management process.
2.
18th March -5th April
Create database, implement Databases, Entry forms, Testing
pages, make functionality results and complete pages of
testing and make review for booking process.
booking process.
3.
6th April -20th April
Create database, implement Databases, Entry forms, Test
pages, make functionality results and complete pages of
testing and make review for food order process.
food order process.
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Chapter 6- System Development 1
Timebox 1 (14th of February to 18th of March 2020)
1. Manage Movie Process
Deliverables- Admin Registration page, Admin Login Page, Movie Registration and Movie
Schedule Page, Theatre Registration Page, Movie Genre Page
No
Duration
1.
14th February – 17th
Create the databases for admin
Databases of admin, movie
February
accessed pages such as movie
registration, movie schedule,
registration, movie schedule, theatre,
theatre, production and
production and movie genre.
movie genre.
Implement all admin accessed pages
Entry forms of movie, movie
such as movie registration, movie
schedule, theatre, production
schedule, theatre registration,
and movie genre.
2.
18th February – 12th
March
Tasks
Expected Outputs
production and movie genre.
3.
13th March – 15th March
Make functionality testing of
Test results of implemented
implemented admin pages such as
admin accessed pages
movie registration page, movie
schedule page, theatre registration
page, production and movie genre.
4.
16th March – 18th March
Check and fix error of implemented
Completion of movie
admin pages such as movie
registration, movie schedule
registration, movie schedule, theatre
page, theatre registration,
registration, entry form of production entry form of production and
and movie genre.
COMP-1181
movie genre.
Page | 61
Use Case Diagram for Time Box 1
Online Movie Ticket Booking System and Food
Service
Manage Theatre
Manage Movie
General Manager
Control Movie
Schedule
Detailed Class Diagram for Time Box 1
Theatre
-theatreID : String
-theatreName : String
-capacity : Integer
+addTheatre()
+deleteTheatre()
+updateTheatre()
Genre
-GenreID : String
-Genre : String
+AddGenre()
+UpdateGenre()
+RemoveGenre()
COMP-1181
1
*
Movie
-MovieID : String
-MovieName : String
-MovieTrailer : String
-MovieGenres : String
-Actor : String
-Actress : String
-Director : String
-StartDate : Date
-EndDate : Date
+displayMovieTrailer()
+addMovie()
+updateMovie()
+deleteMovie()
1
*
1
*
Movie Schedule
-MovieScheduleID : String
-ShowtimeID : String
-Status : String
-MovieID : String
-ScheduleDate : Date
+AddMovieSchedule()
+UpdateMovieSchedule()
+DeleteMovieSchedule()
*
1
Showtime
-showtimeID : String
-MovieScheduleID : String
-ShowDate : Date
-ShowTime : String
-TheatreID : String
+addShowTime()
+updateShowTime()
+deleteShowTime()
Page | 62
Database Design for Time Box 1
Figure- Admin Table
Figure- Theatre Table
Figure- Movie Table
Figure- Movie Schedule Table
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Figure- Genre
High-level Prototype for Time box 1
Figure- Admin Sign Up Page
Figure- Admin Login Page
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Page | 64
Figure- Movie Registration Page
Figure- Movie Schedule Page
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Page | 65
Figure- Theatre Registration Page
Figure- Genre Page
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Page | 66
Testing
Test Schedule
Module 1: Admin Registration
Test Script
Description
Date
Tester
1.1
AdminID are automatically add to a table
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
within an admin database once the internal
staffs register in the Admin Registration
form.
1.2
General Manager cannot leave blank in the
Name field.
1.3
General Manager cannot leave blank in the
Email field.
1.4
Admin Email must be in Email format.
13th March 2020
Aung Soe Khine
1.5
General Manger cannot leave blank in the
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
Password field..
1.6
General Manager cannot skip without filling
in the Phone field.
1.7
The page should go to the Admin Login Page
when admin click “I am already a member”
button.
1.8
Admin is not allowed to click Sign In button
when the fields are empty.
1.9
All the filled text box should be empty when
Clear button is clicked.
1.10
1.11
An admin’s email cannot register twice.
All admin information must be recorded
th
13 March 2020
Aung Soe Khine
accurately in admin table in database when
internal staff clicks Register button.
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Page | 67
Module 2: Admin Login Form
Test Script
2.1
Description
Admin can log in successfully if he/she fill
Date
Tester
13 March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
13th March 2020
Aung Soe Khine
th
correct Email and Password in Sign In Form.
2.2
Admin can log in successfully if he/she fill
incorrect Email and Password in Sign In
Form.
2.3
Admin cannot skip without filling in the
Email field.
2.4
Admin cannot skip without filling in the
Email field.
2.5
Admin cannot skip without filling in the
Password field.
2.6
Admin is not allowed click Sign In button
when the fields are empty.
2.7
All the filled text box must be empty when
the admin click Clear button.
2.8
The page will go to the Brand entry form
page (Admin Page) when he/she login
2.9
The page will go to the Display page once
he/she logout.
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Module 3: Theatre Registration Form
Test Script
Description
Date
Tester
3.1
TheatreID is automatically add to a table
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
within a movie database.
3.2
General Manager cannot skip without filling
in the Theatre Name field.
3.3
General Manager cannot skip without filling
in the Seats field.
3.4
3.5
Theatre Name data cannot register twice.
General Manager can edit the theatre
th
14 March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
information once he/she click the Edit
button in the theatre listing table.
3.6
General Manager can delete the theatre
information once he/she click Delete button
in the theatre listing table.
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Module 4: Movie Registration Form
Test Script
Description
Date
Tester
4.1
MovieID is automatically add to a table
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
within a movie database.
4.2
General Manager cannot leave blank in the
Movie Name field.
4.3
General Manager cannot leave blank in the
Genre field.
4.4
General Manager cannot leave blank in the
Actor field.
4.5
General Manager cannot leave blank in the
Actress field.
4.6
General Manager cannot leave blank in the
Director Name field.
4.7
General Manager cannot leave blank in the
Movie Duration Name field.
4.8
General Manager cannot leave blank in the
Movie Release Date field.
4.9
General Manager cannot leave blank in the
Description field.
4.10
General Manager cannot leave blank in the
Posters field.
4.11
The movie name cannot be registered twice.
14th March 2020
Aung Soe Khine
4.12
General Manager can edit the movie
14th March 2020
Aung Soe Khine
14th March 2020
Aung Soe Khine
information once he/she click Edit button in
the Movie listing table.
4.13
General Manager can delete the movie
information once he/she click the Delete
button in the movie listing table.
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Module 5: Movie Schedule Form
Test Script
Description
Date
Tester
5.1
General Manager can add the movie
15th March 2020
Aung Soe Khine
15th March 2020
Aung Soe Khine
15th March 2020
Aung Soe Khine
Date
Tester
15th March 2020
Aung Soe Khine
15th March 2020
Aung Soe Khine
schedule information to the movie schedule
detail table.
5.2
Internal Staff can remove the movie schedule
information that he/she added in the Movie
Schedule Detail table.
5.3
All movie schedule information must be
recorded accurately in movie schedule table
in movie schedule database and showtime
database when internal staff clicks Save
button.
Module 6: Genre Registration Form
Test Script
6.1
Description
GenreID is automatically add to a table
within a genre database.
6.2
Internal Staff cannot skip without filling in
the Genre field.
6.3
Genre data cannot register twice.
15th March 2020
Aung Soe Khine
6.4
Internal Staff can edit the genre once he/she
15th March 2020
Aung Soe Khine
15th March 2020
Aung Soe Khine
click the Edit button in the genre listing
table.
6.5
Internal Staff can delete the genre once
he/she click Delete button in the genre
listing table.
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Unit Test 1
Data Source: Admin Registration Form
Test Case: Data entry for
Designed by:
admin registration
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Admin Registration form
works accurately.
Test
Description
Test Procedure
Case
1.1
Expected
Actual
Result
Results
AdminID are automatically add to
AdminID will not be shown
AdminID will
See Fig
a table within an admin database
in the form. Fill the other
be shown in
1.1 and
once the internal staffs register in
fields that remain in the form
the database.
1.2
the Admin Registration form
and then click Save button.
Test Cases for Time Box 1
Before Testing
Figure-1.2
After Testing
Figure-1.2
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Test
Description
Test Procedure
Expected Result
Case
1.2
Actual
Results
Internal Staffs cannot leave Skip the Name field and fill the Must warn that Name
See Fig
blank in the Name field.
1.3 and
remain fields in admin registration field should be filled
form and then click Save button.
out.
1.4
Before Testing
Figure-1.3
After Testing
Figure-1.4
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.3
Results
Internal Staffs cannot Skip the Email field and fill the Must warn that Email
See Fig
leave blank in the Email remain fields in admin registration field should be filled
1.5 and
field.
form and then click Save button.
out.
1.6
Before Testing
Figure-1.5
After Testing
Figure-1.6
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.4
Results
Admin Email must Fill the Email field without @ and fill Must warn that Admin
See Fig
be in Email format.
1.7 and
the remain fields in admin registration should enter an email
from and then click Save button .
address.
1.8
Before Testing
Figure-1.7
After Testing
Figure-1.8
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.5
Results
Internal Staffs cannot
Skip the Password field and fill Must warn that Password
See Fig
leave blank in the
the rest fields in admin registration field should be filled out.
1.9 and
Password field.
form. Then click Save button.
1.10
Before Testing
v
Figure-1.9
After Testing
Figure-1.10
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.6
Results
Internal Staffs cannot Skip the Phone field and fill the Must warn that Phone
See Fig
skip without filling in rest fields in admin registration field should be filled out.
1.11 and
the Phone field.
form. Then click Save button.
1.12
Before Testing
Figure-1.11
After Testing
Figure-1.12
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.7
Results
The page should go to the Skip all the fields in Admin The page should go to the
See Fig
Admin Login Page when Registration form. Then click Admin Login Form.
1.13
admin click “I am already “I am already a member”
and
a member” button.
1.14
button
Before Testing
Figure-1.13
After Testing
Figure-1.14
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.8
Results
Internal Staffs is not allowed Skip all the fields in Admin Must show all the fields
to click Sign In button when Registration form. Then click should be filled out.
the fields are empty.
Save button.
See Fig
1.15 and
1.16.
Before Testing
Figure-1.15
After Testing
Figure-1.16
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.9
Results
All the filled text box Fill the admin’s information in All the Admin’s information
See Fig
should be empty when the Admin Registration form. should be empty in the Admin 1.17 and
Clear button is clicked.
Then click Clear button.
Registration form.
1.18
Before Testing
Figure-1.17
After Testing
Figure-1.18
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Test
Description
Test Procedure
Expected Result
Actual
Case
1.10
Results
An admin’s email cannot Fill the admin information that Must warn that admin email
register twice.
is already exist in the database. is already exist.
Then click Save button.
See Fig
1.19 and
1.20
Before Testing
Figure-1.19
After Testing
Figure-1.20
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Test
Description
Test Procedure
Expected Result
Case
1.11
Actual
Results
All admin information must be
Fill all the admin’s
All Admin information
See Fig
recorded accurately in admin
information in the admin
should be saved in the
1.21
table in database when internal registration form. Afterward, database.
and
staff clicks Register button.
1.22
click Save button.
Before Testing
Figure-1.21
After Testing
Figure-1.22
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Unit Test 2
Data Source: Admin Login Form
Test Case: Data entry for
Designed by:
admin login
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Admin Login form works
accurately.
Test
Description
Test Procedure
Expected Result
Case
2.1
Actual
Results
Admin can log in successfully Fill Email and Password in
Must show Admin
See Fig
if he/she fill correct Email and the Admin Login Form.
SignIn success
2.1 and
notification.
2.2
Password in Sign In Form.
Then, click Login button.
Before Testing
Figure-2.1
After Testing
Figure-2.2
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Test
Description
Test Procedure
Expected Result
Case
2.2
Actual
Results
Admin can log in successfully
Fill incorrect Email and
Must alert that
See Fig
if he/she fill incorrect Email
Password in the Admin Login
Admin Signin
2.3 and
and Password in Sign In Form.
Form. Then, click Login button.
incorrect.
2.4
Before Testing
Figure-2.3
After Testing
Figure-2.4
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Test
Description
Test Procedure
Expected Result
Case
2.3
Actual
Results
Admin cannot skip Fill the password field in the Sign In Must alert that Email
See Fig
without filling in the form and leave blank in the Email field field should be filled
2.5 and
Email field.
and then click Sign In button.
out.
2.6
Before Testing
Figure-2.5
After Testing
Figure-2.6
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Test
Description
Test Procedure
Expected Result
Case
2.4
Actual
Results
Admin cannot skip Fill the password field in the Sign In Must alert that Email
See Fig
without filling in the form and leave blank in the Email field field should be filled
2.7 and
Email field.
and then click Sign In button.
out.
2.8
Before Testing
Figure-2.7
After Testing
Figure-2.8
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Test
Description
Test Procedure
Expected Result
Actual
Case
2.5
Results
Admin cannot skip Fill the Email field in the Sign In Must alert that Password
See Fig
without filling in form and leave blank in the Password field should be filled out.
2.9 and
the Password field.
field and then click Sign In button.
2.10
Before Testing
Figure-2.9
After Testing
Figure-2.10
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Test
Description
Test Procedure
Expected Result
Actual
Case
2.6
Results
Admin is not allowed click Leave blank in all fields in the Must alert that all the
See Fig
Sign In button when the Sign In form. Then, click Sign field should be filled out.
2.11 and
fields are empty.
In button.
2.12
Before Testing
Figure-2.11
After Testing
Figure-2.12
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Test
Description
Test Procedure
Expected Result
Actual
Case
2.7
Results
All the filled text box must Fill the admin’s information All the admin’s information
See Fig
be empty when the admin in the Admin Login form should be empty in Login 2.13 and
click Clear button.
and then click Clear button. form.
2.14
Before Testing
Figure-2.13
After Testing
Figure-2.14
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Test
Description
Test Procedure
Expected Result
Case
2.8
Actual
Results
The page will go to the Brand Fill correct admin’s information The page should go
See Fig
entry form page (Admin Page) in the Sign In form and then to the Brand entry
2.15
when he/she login
form page if he/she
and
click Login button.
2.16
click Login button.
Before Testing
Figure-2.15
After Testing
Figure-2.16
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Test
Description
Test Procedure
Expected Result
Case
2.9
Actual
Results
The page will go to the Click the Sign Out button in the Must show Logout
See Fig
Display page once he/she navigation bar.
message and go to 2.17 and
logout.
display page.
2.18
Before Testing
Figure-2.17
After Testing
Figure-2.18
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Unit Test 3
Test Case: Data entry for theatre
Designed by:
registration
Aung Soe Khine
Data Source: Theatre Registration
Objective: To check that Theatre
Tester: Aung Soe Khine
Form
Registration form works accurately.
Test
Description
Test Procedure
Case
3.1
Expected
Actual
Result
Results
TheatreID is
TheatreID will not be shown in the entry
TheatreID
See Fig
automatically add to a
form. Fill the other fields that remain in
will be shown
3.1 and
table within a movie
the form. Then click Save button and
in the
3.2
database.
check the ID field in database.
database.
Before Testing
Figure-3.1
After Testing
Figure-3.2
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Test
Description
Test Procedure
Expected Result
Actual
Case
3.2
Results
General Manager cannot skip Skip the Theatre Name
Must warn that theatre
See Fig
without filling in the Theatre field and then click Save
name field should be
3.3 and
filled out.
3.4
Name field.
button.
Before Testing
Figure-3.3
After Testing
Figure-3.4
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Test
Description
Test Procedure
Expected Result
Actual
Case
3.3
Results
General Manager cannot skip Skip the Seats field and
Must warn that seats
See Fig
without filling in the Seats field. then click Save button.
field should be filled
3.5 and
out.
3.6
Before Testing
Figure-3.5
After Testing
Figure-3.6
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Test
Description
Test Procedure
Expected Result
Case
3.4
Actual
Results
Theatre Name data cannot
Fill the theatre name that is
Must warn that Theatre Name
See Fig
register twice.
already exist in the database.
is already exist.
3.7 and
Then click Save button.
3.8
Before Testing
Figure-3.7
After Testing
Figure-3.8
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Test
Description
Test Procedure
Expected Result
Case
3.5
Actual
Results
General Manager can edit
Click the edit button in the The page should go to the Theatre
See Fig
the theatre information once
Theatre listing table and Update page and must show that
3.9 and
he/she click the Edit button
then update the theatre New Theatre successfully save.
in the theatre listing table.
information.
Before Testing
Figure-3.9
After Testing
Figure-3.10
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3.10
Test
Description
Test Procedure
Expected Result
Actual
Case
3.6
Results
General Manager can delete Click the delete button in the Must show that Theatre
the theatre information once Theatre listing table.
successfully delete.
See Fig
3.11 and
he/she click Delete button in
3.12
the theatre listing table.
Before Testing
Figure-3.11
After Testing
Figure-3.12
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Unit Test 4
Test Case: Data entry for movie
Designed by:
registration
Aung Soe Khine
Data Source: Movie Registration
Objective: To check that Movie
Tester: Aung Soe Khine
Form
Registration form works accurately.
Test
Description
Test Procedure
Expected
Actual
Result
Results
MovieID is automatically MovieID will not be shown in the entry
MovieID will
See Fig
add to a table within a form. Fill the other fields that remain in
be shown in
4.1 and
movie database.
the database.
4.2
Case
4.1
the form. Then click Save button and
check the ID field in database.
Before Testing
Figure-4.1
After Testing
Figure-4.2
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
4.2
General Manager
Skip the Movie Name field and
Must show alert message
See Fig
cannot leave blank in
enter the remain input data in the
box that movie name
4.3 and
form and click “Save” button.
should be filled out.
4.4
the Movie Name field.
Before Testing
Figure-4.3
After Testing
Figure-4.4
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
4.3
General Manager
Skip the Genre field and enter Must show alert message
See Fig
cannot leave blank in
the remain input data in the form box that genre should be
4.5 and
the Genre field.
and click “Save” button.
filled out.
4.6
Before Testing
Figure-4.5
After Testing
Figure-4.6
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
4.4
General Manager
Skip the Actor field and enter Must show alert message
See Fig
cannot leave blank in
the remain input data in the form box that actor should be
4.7 and
the Actor field.
and click “Save” button.
filled out.
4.8
Before Testing
Figure-4.7
After Testing
Figure-4.8
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
4.5
General Manager
Skip the Actress field and enter Must show alert message
See Fig
cannot leave blank in
the remain input data in the form box that actress should be
4.9 and
the Actress field.
and click “Save” button.
filled out.
4.10
Before Testing
Figure-4.9
After Testing
Figure-4.10
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Test
Description
Test Procedure
Expected Result
Actual
Case
4.6
Results
General Manager cannot
leave blank in the
Director Name field.
Skip the Director Name field and Must show alert message
See Fig
enter the remain input data in the box that director name 4.11 and
form and click “Save” button.
should be filled out.
4.12
Before Testing
Figure-4.11
After Testing
Figure-4.12
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Test
Description
Test Procedure
Expected Result
Actual
Case
4.7
Results
General Manager cannot
Skip the Movie Duration field Must show alert message
leave blank in the Movie
and enter the remain input data in box that movie duration 4.13 and
Duration field.
the form and click “Save” button. should be filled out.
See Fig
4.14
Before Testing
Figure-4.13
After Testing
Figure-4.14
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Test
Description
Test Procedure
Expected Result
Case
4.8
Actual
Results
General Manager cannot
Skip the Movie Release Date field Must show alert message
See Fig
leave blank in the Movie
and enter the remain input data in box that movie release
4.9 and
Release Date field.
the form and click “Save” button.
date should be filled out.
4.10
Before Testing
Figure-4.15
After Testing
Figure-4.16
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Test
Description
Test Procedure
Expected Result
Case
Actual
Results
4.9
General Manager
Skip the Description field and Must show alert message
See Fig
cannot leave blank in
enter the remain input data in the box that Description field
4.17
the Description field.
form and click “Save” button
should be filled out.
and 4.18
Before Testing
Figure-4.17
After Testing
Figure-4.18
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
4.10
General Manager
cannot leave blank in
the Posters field.
Skip the Posters field and enter Must show alert message
See Fig
the remain input data in the box that images file should 4.19 and
form and click “Save” button
be selected.
4.20
Before Testing
Figure-4.19
After Testing
Figure-4.20
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Test
Description
Test Procedure
Expected Result
Actual
Case
4.11
Results
The movie name cannot be Fill the same movie name Must show alert message
registered twice.
See Fig
that is already exist in the box that movie name already
4.21
database and click Save exist.
and
button.
4.22
Before Testing
Figure-4.21
After Testing
Figure-4.22
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Test
Description
Test Procedure
Expected Result
Actual
Case
4.12
Results
General Manager can edit the Click the Edit button in The page should go to the
See Fig
movie information once he/she the Movie listing table and Movie Update page and
4.23
click Edit button in the Movie then update the movie must show the New Movie
and
listing table.
4.24
information.
successfully save.
Before Testing
Figure-4.23
After Testing
Figure-4.24
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Test
Description
Test Procedure
Expected Result
Case
4.13
Actual
Results
General Manager can delete the movie
Click the delete
information once he/she click the
button in the Movie
Delete button in the movie listing table.
listing table.
Must show that Movie
successfully deleted.
See Fig
4.25 and
4.26
Before Testing
Figure-4.25
After Testing
Figure-4.26
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Unit Test 5
Data Source: Movie Schedule Form
Test Case: Data entry
Designed by:
for movie schedule
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Movie Schedule form
works accurately.
Test
Description
Test Procedure
Expected Result
Case
5.1
Actual
Results
General Manager can add the Fill the necessary movie Movie schedule information must
See Fig
movie schedule information schedule information in be successfully added to the movie
5.1 and
to the movie schedule detail the entry form and then schedule detail table.
table.
5.2
click Add button.
Before Testing
Figure-5.1
After Testing
Figure-5.2
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Test
Description
Test Procedure
Expected Result
Case
5.2
Actual
Results
Internal Staff can remove the
Click the Remove button
Must not show the movie
See Fig
movie schedule information
in the Movie Schedule
schedule information in
5.3 and
that he/she added in the Movie
Detail table.
the Movie Schedule
5.4
Schedule Detail table.
Detail table.
Before Testing
Figure-5.3
After Testing
Figure-5.4
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Test
Description
Test Procedure
Expected Result
Case
5.3
Actual
Results
All movie schedule information must be
Fill movie schedule
All movie schedule
See Fig
recorded accurately in movie schedule
information in the
information should be
5.5 and
table in movie schedule database and
movie schedule entry
saved in the movie
5.6
showtime database when internal staff
form. Afterward, click
schedule database and
Save button.
showtime database.
clicks Save button.
Before Testing
Figure-5.5
After Testing
Figure-5.6
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Unit Test 6
Test Case: Data entry for genre
Designed by:
Aung Soe Khine
Data Source: Genre Form
Objective: To check that Genre form
Tester: Aung Soe Khine
works accurately.
Test
Description
Test Procedure
Case
6.1
Expected
Actual
Result
Results
GenreID is automatically
Genre will not be shown in the entry
GenreID will
See Fig
add to a table within a
form. Fill the genre field in the form.
be shown in
6.1 and
genre database.
Then click Save button and check the ID
the database.
6.2
field in database.
Before Testing
Figure-6.1
After Testing
Figure-6.2
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Test
Description
Test Procedure
Expected Result
Actual
Case
6.2
Results
Internal Staff cannot skip without Skip the Genre field Must warn that genre field
See Fig
filling in the Genre field.
6.3 and
and then click Save should be filled out.
button.
6.4
Before Testing
Figure-6.3
After Testing
Figure-6.4
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Test
Description
Test Procedure
Expected Result
Case
6.3
Actual
Results
Genre data cannot register
Fill the genre that is already
Must warn that Genre is
See Fig
twice.
exist in the database. Then
already exist.
6.5 and
click Save button.
6.6
Before Testing
Figure-6.5
After Testing
Figure-6.6
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Test
Description
Test Procedure
Expected Result
Case
6.4
Actual
Results
Internal Staff can edit the
Click the edit button in the
The page should go to the
See Fig
genre once he/she click the
Genre listing table and then
Genre Update page and must
6.7 and
Edit button in the genre
update the genre.
show that New Genre
6.8
listing table.
successfully save.
Before Testing
Figure-6.7
After Testing
Figure-6.8
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Test
Description
Test Procedure
Expected Result
Case
6.5
Actual
Results
Internal Staff can delete the
genre once he/she click
Click the delete button in the
Genre listing table.
Must show that Genre
See Fig
successfully delete.
6.9 and
Delete button in the genre
6.10
listing table.
Before Testing
Figure-6.9
After Testing
Figure-6.10
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Iteration for Time box 1
The testing process for the development of the proposed system in project plan has predefined to
made after the complete implementation of the website. However, our supervisor mentioned that the test
schedule and test cases should be made during the implementation process for each timebox. The highlevel prototypes for movie management process which were planned to be illustrated in design stage were
represented in timebox 1. Throughout the implementation of timebox 1 deliverables, the developer had
made many mistakes in adding values and data types which took some times to find out the error and make
changes to get error-free admin accessed pages. Moreover, some errors such as incorrect syntax errors and
parse errors of movie entry form and movie schedule form are occurred which took two days for the
developer to identify and fix those issues throughout the development process. Furthermore, the user
interface design for each admin accessed pages took three days for the developer to implement.
Figure -Project plan for testing process
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Chapter 7- System Development 2
Timebox 2 (18th of March to 5th of April 2020)
2. Make Booking Process
Deliverables- Customer Registration page, Customer Login page, Movie Display page, Movie
Detail page, ShowTime page, Seating Plan page, Booking Report page, Booking Confirm
Page
No
Duration
Tasks
Expected Outputs
1.
19th March – 23th March
Create the databases for customer
Databases of customer, booking
accessed pages such as customer
and bookseat.
registration, customer login,
showtime and seating plan.
2.
24th March – 27th March
Implement customer and admin
Customer registration page and
accessed pages of customer
login page, movie display page,
registration, customer login,
movie detail page, showtime
movie display, movie detail,
page, seating plan page for the
showtime, seating plan, booking
customers. Booking report and
report and booking confirm.
booking confirm page for the
admin.
3.
4.
COMP-1181
28th March – 31th March
1st April – 5th April
Make functionality testing of all
Test results of all implemented
implemented customer and admin
customer and admin accessed
accessed pages
pages
Check and fix error of all
Completion of all implemented
implemented customer and admin
customer and admin accessed
accessed pages
pages.
Page | 120
Use Case Diagram for Time Box 2
Online Movie Ticket Booking System and Food
Service
Make Registration
Customer
Make Booking
Operation Staff
Process Reports
Detailed Class Diagram for Time Box 2
Customer
-CustomerID : String
-CustomerName : String
-Address : String
-Email : String
-Password : String
-Gender : String
-Phone : Integer
+addCustomer()
+removeCustomer()
+updateCustomer()
1
*
Booking
-BookingID : String
-MovieID : String
-No of Seats : Integer
-Total Amount : Integer
-ShowTime : String
-BookingDate : String
-Status : String
-Confirm : String
-Payment : String
+addBooking()
+updateBooking()
+deleteBooking()
+searchBooking()
+viewReport()
+confrimBooking()
1
*
Ticket
-CustomerID : Single
-BookingID : String
-SeatNo : String
-NoOfSeat : Date
-Price : Integer
+printTicket()
*
*
1
Theatre
-theatreID : String
-theatreName : String
-capacity : Integer
+addTheatre()
+deleteTheatre()
+updateTheatre()
1
1
*
Seat
-SeatID : String
-SeatNo : Integer
+AddSeat()
+UpdateSeat()
+DeleteSeat()
*
1
Seat Type
-SeatTypeID : String
-SeatType : String
-Price : Integer
+addSeatType()
+removeSeatType()
+updateSeatType()
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Database Design for Time Box 2
Figure- Customer Table
Figure- Booking Table
Figure- BookSeat Table
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High-level Prototype for Time box 2
Figure- Customer Sign Up Page
Figure- Customer Sign In Page
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Figure- Movie Display Page
Figure- Movie Display Page
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Figure- Showtime page
Figure- Seating Plan page
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Figure- Booking Confirmation page
Figure- Booking Report page
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Figure- Booking Detail Report page
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Testing
Test Schedule
Module 7: Customer Registration Form
Test Script
Description
Date
Tester
7.1
CustomerID are automatically add to a table
28th March 2020
Aung Soe Khine
28th March 2020
Aung Soe Khine
28th March 2020
Aung Soe Khine
28th March 2020
Aung Soe Khine
within a customer database.
7.2
Customer cannot skip without filling in the
Name field.
7.3
Customer cannot skip without filling in the
Address field.
7.4
Customer cannot skip without filling in the
Email field.
7.5
Customer Email must be in email format.
28th March 2020
Aung Soe Khine
7.6
Customer cannot skip without filling in the
28th March 2020
Aung Soe Khine
28th March 2020
Aung Soe Khine
Password field.
7.7
Customer cannot skip without filling in the
Phone field.
7.8
A customer’s email cannot register twice.
28th March 2020
Aung Soe Khine
7.9
All of filled text box should be empty when
28th March 2020
Aung Soe Khine
Customer click Clear button.
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Module 8: Customer Sign In Form
Test Script
Description
Date
Tester
8.1
Customer can log in successfully if he/ she
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
fill correct Email and Password in Sign In
Form.
8.2
Customer cannot log in successfully if he/she
fill incorrect Email and Password.
8.3
Customer cannot skip without filling in the
Email field.
8.4
Email must be in Email format.
29th March 2020
Aung Soe Khine
8.5
Customer cannot skip without filling in the
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
29th March 2020
Aung Soe Khine
Password field.
8.6
Customer cannot click Sign In button if the
fields are empty.
8.7
All the filled text box should be empty when
customer click Clear button.
8.8
The page will go to Customer Home page
once he/she login
8.9
The page will go to Display page once the
customer log out
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Module 9: Booking Process
Test Script
9.1
Description
Customers can view the detail information
Date
Tester
30th March 2020
Aung Soe Khine
30th March 2020
Aung Soe Khine
30th March 2020
Aung Soe Khine
30th March 2020
Aung Soe Khine
30th March 2020
Aung Soe Khine
of selected movie.
9.2
Customers can choose the desired show date
and showtime of selected movie.
9.3
Customer can select the desired show date
and showtime to make booking
9.4
Customers can select the preferred seats in
the seating plan.
9.5
Customers cannot select the unavailable
seats in the seating plan.
Module 10: Booking Confirmation Process
Test Script
Description
Date
Tester
10.1
General Manager can confirm the customer
30th March 2020
Aung Soe Khine
30th March 2020
Aung Soe Khine
booking once customer has successfully
made booking.
10.2
General Manager can delete the customer
booking in the Booking Confirm page.
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Module 10: Booking Report Process
Test Script
Description
Date
Tester
11.1
Operation Staff can search the customer
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
31th March 2020
Aung Soe Khine
booking by ID once he/she choose
BookingID and click Search button.
11.2
Operation Staff can search the booked
movie by Date once he/she click Search
by Date radio button, choose booking date
and click Search button
11.3
Operation Staff can view all customer
booking once he/she click Show All
button.
11.4
Operation Staff cannot search customer
booking by ID if he/she click Search by
Date radio button.
11.5
Operation Staff cannot search customer
booking by date if he/she click Search by
ID radio button.
11.6
Operation Staff cannot search customer
booking by date if he/she choose wrong
booking date.
11.7
Operation Staff can view and print
Booking Detail Report once he/she click
View Detail in the Booking Search Details
table.
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Test Cases for Time Box 2
Unit Test 7
Data Source: Customer Registration Form
Test Case: Data entry for
Designed by:
customer registration
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Customer Registration form
works accurately.
Test
Description
Test Procedure
Case
7.1
Expected
Actual
Result
Results
CustomerID are
CustomerID will not be shown in
CustomerID
See Fig
automatically add to a table
the entry form. Fill up all required
will be shown
7.1 and
within a customer database
input that remain in the form. Then
in the
7.2
click Save button and check the ID
database.
field in database.
Before Testing
Figure-7.1
After Testing
Figure-7.2
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Test
Description
Test Procedure
Expected Result
Case
7.2
Actual
Results
Customer cannot skip
Skip the Name field and fill the
Must warn that
See Fig
without filling in the
rest fields in customer registration
Name field should
7.3 and
Name field.
form and then click Save button.
filled out.
7.4
Before Testing
Figure-7.3
After Testing
Figure-7.4
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Test
Description
Test Procedure
Expected Result
Case
7.3
Actual
Results
Customer cannot skip
Skip the Address field and fill the
Must warn that
See Fig
without filling in the
remain fields in customer registration
Address field
7.5 and
Address field.
form and then click Save button.
should filled out.
7.6
Before Testing
Figure-7.5
After Testing
Figure-7.6
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Test
Description
Test Procedure
Expected Result
Case
7.4
Actual
Results
Customer cannot skip
Skip the Email field and fill the
Must warn that
See Fig
without filling in the
remain fields in customer registration
Email field should
7.7 and
Email field.
form and then click Save button.
filled out.
7.8
Before Testing
Figure-7.7
After Testing
Figure-7.8
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Test
Description
Test Procedure
Expected Result
Case
7.5
Actual
Results
Customer Email Fill the Email field without @ and fill the
Must warn that
See Fig
must be in email remain fields in customer registration
customer should enter
7.9 and
an email address.
7.10
format.
form. Then, click Save button.
Before Testing
Figure-7.9
After Testing
Figure-7.10
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Test
Description
Test Procedure
Expected Result
Case
7.6
Actual
Results
Customer cannot skip
Skip the Password field and fill the
Must warn that
See Fig
without filling in the
remain fields in customer registration
Password field
7.11 and
should filled out.
7.12
Password field.
form and then click Save button.
Before Testing
Figure-7.11
After Testing
Figure-7.12
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Test
Description
Test Procedure
Expected Result
Case
7.7
Actual
Results
Customer cannot skip
Skip the Phone field and fill the
Must warn that
See Fig
without filling in the
remain fields in customer registration
Phone field
7.13 and
should filled out.
7.14
Phone field.
form and then click Save button.
Before Testing
Figure-7.13
After Testing
Figure-7.14
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Test
Description
Test Procedure
Expected Result
Case
7.8
Actual
Results
A customer’s email
Fill the customer’s information that
Must warn that
See Fig
cannot register twice.
is already exist in the database.
Customer Email is
7.15 and
already exist.
7.16
Then click Save button.
Before Testing
Figure-7.15
After Testing
Figure-7.16
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Test
Description
Test Procedure
Expected Result
Case
7.9
Actual
Results
All of filled text box should
Fill the customer’s
All the customer
See Fig
be empty when Customer
information in the customer
information should be
7.17
click Clear button.
registration form. Then click
empty in the customer
and
Clear button.
registration form.
7.18
Before Testing
Figure-7.17
After Testing
Figure-7.18
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Unit Test 8
Data Source: Customer Sign In Form
Test Case: Data entry for
Designed by:
customer sign in
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Customer Sign In form
works accurately.
Test
Description
Test Procedure
Case
8.1
Expected
Actual
Result
Results
Customer can log in successfully
Fill Email and Password in
Must show
See Fig
if he/ she fill correct Email and
the Sign In Form. Then click
Sign In success
8.1 and
Password in Sign In Form.
Sign In button.
message.
8.2
Before Testing
Figure-8.1
After Testing
Figure-8.2
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Test
Description
Test Procedure
Expected Result
Case
Actual
Results
8.2
Customer cannot log in
Fill incorrect Email and
Must show that
See Fig
successfully if he/she fill
Password in the text box.
Customer Signin
8.3 and
incorrect Email and Password.
Then click Sign In button.
incorrect message.
8.4
Before Testing
Figure-8.3
After Testing
Figure-8.4
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Test
Description
Test Procedure
Expected Result
Case
8.3
Actual
Results
Customer cannot skip
Fill the password field in the
Must show that
See Fig
without filling in the
Sign In form and skip the Email
Email text box
8.5 and
Email field.
field. Then click Sign In button
should be filled out.
8.6
Before Testing
Figure-8.5
After Testing
Figure-8.6
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Test
Description
Test Procedure
Expected Result
Case
8.4
Actual
Results
Email must be in Email Fill the Email field without @ and
format.
fill password in customer sign in
form. Then click Save button
Must show that an
See Fig
email address should
8.7 and
be entered.
8.8
Before Testing
Figure-8.7
After Testing
Figure-8.8
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Test
Description
Test Procedure
Expected Result
Case
8.5
Actual
Results
Customer cannot skip Fill the Email field in the SignIn
Must alert that
See Fig
without filling in the form and leave blank in Password
Password field should
8.9 and
be filled out.
8.10
Password field.
field. Then click Sign In button.
Before Testing
Figure-8.9
After Testing
Figure-8.10
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Test
Description
Test Procedure
Expected Result
Actual
Case
8.6
Results
Customer cannot click Click Sign In button without
Must alert that all the
See Fig
Sign In button if the filling any fields in the form.
fields should be filled
8.11 and
out.
8.12
fields are empty.
Before Testing
Figure-8.11
After Testing
Figure-8.12
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Test
Description
Test Procedure
Expected Result
Actual
Case
8.7
Results
All the filled text box should Enter customers’ data in All customer information
See Fig
be empty when customer the Sign In form and then should be empty in the 8.13 and
click Clear button.
click Clear button.
Sign In form.
8.14
Before Testing
Figure-8.13
After Testing
Figure-8.14
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Test
Description
Test Procedure
Expected Result
Actual
Case
8.8
Results
The page will go to Fill the customer’s information Must go to the Customer
Customer Home page in the Sign In form. Then click Home page.
once he/she login
Sign In Button
See Fig
8.15 and
8.16
Before Testing
Figure-8.15
After Testing
Figure-8.16
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Test
Description
Test Procedure
Expected Result
Actual
Case
8.9
Results
The page will go to Click the Sign Out button in Must show Logout message
Display page once the the navigation bar
customer log out
and go to Display page.
See Fig
8.17 and
8.18
Before Testing
Figure-8.17
After Testing
Figure-8.18
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Unit Test 9
Test Case: Booking Process
Designed by:
Aung Soe Khine
Data Source: Movie Display page,
Objective: To check that
Movie Detail page, Showtime page
Booking Process works
and Seating plan page
accurately.
Test
Description
Test Procedure
Tester: Aung Soe Khine
Expected Result
Actual
Case
9.1
Results
Customers can view the
Click a movie to view detail
Show detail information
See Fig
detail information of
information of selected
of movie after clicking
9.1 and
selected movie.
movie.
movie name
9.2
Before Testing
Figure-9.1
After Testing
Figure-9.2
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Test
Description
Test Procedure
Expected Result
Actual
Case
9.2
Results
Customers can choose
Click “Book Ticket for this
Must go to the selected
See Fig
the desired show date
movie” button in selected
movie show date and
9.3 and
and showtime of
movie detail page.
showtime page.
9.4
selected movie.
Before Testing
Figure-9.3
After Testing
Figure-9.4
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Test
Description
Test Procedure
Expected Result
Actual
Case
Results
Customer can select the
Click “Book Ticket for
Must go to the seating
See Fig
desired show date and
this movie” button in
plan page of the movie.
9.5 and
showtime to make booking
selected movie detail page.
9.3
9.6
Before Testing
Figure-9.5
After Testing
Figure-9.6
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Test
Description
Test Procedure
Case
9.4
Expected
Actual
Result
Results
Customers can select Select the available seats for the booking and Must show that
the preferred seats in then click “Buy” button. Then click Finish “Successfully
the seating plan.
button to complete the booking process.
See Fig 9.7
and 9.8
Booking”.
Before Testing
Figure-9.7
After Testing
Figure-9.8
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Test
Description
Test Procedure
Expected Result
Case
9.5
Actual
Results
Customers cannot select Select the unavailable seats for the Must show that “There
See Fig
the unavailable seats in booking and then click “Buy” is no selected seats”.
9.9 and
the seating plan.
button.
9.10
Before Testing
Figure-9.9
After Testing
Figure-9.10
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Unit Test 10
Test Case: Booking
Designed by:
Confirmation Process
Aung Soe Khine
Data Source: Booking Confirmation
Objective: To check that
Tester: Aung Soe Khine
page
Booking Confirmation
Process works accurately.
Test
Description
Test Procedure
Expected Result
Case
10.1
Actual
Results
General Manager can confirm
Click Confirm button in
Must show “Booking
See Fig
the customer booking once
the Booking Confirmation
Confirmed” and Status
10.1
customer has successfully
page
must be changed from
and
Pending to Confirmed.
10.2
made booking.
Before Testing
Figure-10.1
After Testing
Figure-10.2
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Test
Description
Test Procedure
Expected Result
Case
10.2
Actual
Results
General Manager can delete Click Delete button in the
Must show that
See Fig
the customer booking in the Booking Confirmation page
“Booking Deleted”
10.3 and
Booking Confirm page.
10.4
Before Testing
Figure-10.3
After Testing
Figure-10.4
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Unit Test 11
Data Source: Booking Report page
Test Case: Booking Report
Designed by:
Process
Aung Soe Khine
Objective: To check that Booking
Tester: Aung Soe Khine
Report Form works accurately.
Test
Description
Test Procedure
Expected Result
Case
11.1
Actual
Results
Operation Staff can search the
Choose BookingID that remain in
Must show
See Fig
customer booking by ID once
the box and then click Search
Booking
11.1
he/she choose BookingID and
button and check the booking info
information by
and
click Search button.
in Booking Search Detail table
BookingID
11.2
Before Testing
Figure-11.1
After Testing
Figure-11.2
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Test
Description
Test Procedure
Case
11.2
Expected
Actual
Result
Results
Operation Staff can search the
Choose the Booking Date that
Must show
See Fig
booked movie by Date once
remain in the box and click Search
Booking
11.3
he/she click Search by Date
by Date radio button. Then click
information by
and
radio button, choose booking
Search button and check the booking
Booking date.
11.4
date and click Search button
info in Booking Search Detail table
Before Testing
Figure-11.3
After Testing
Figure-11.4
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Test
Description
Test Procedure
Expected Result
Case
11.3
Actual
Results
Operation Staff can view all Click Show All radio button. Must show all Booking
customer booking once he/she and check the booking info in information.
click Show All button.
10.5
Booking Search Details.
and 10.6
Before Testing
Figure-11.5
After Testing
Figure-11.6
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See Fig
Page | 159
Test
Description
Test Procedure
Expected Result
Case
11.4
Actual
Results
Operation Staff cannot search Choose BookingID and Click Search
Must alert that no
See Fig
customer booking by ID if by Date radio button. Then click
Booking Record
11.7
he/she click Search by Date Search button and check the booking
Found.
and
radio button.
info in Booking Search Details.
11.8
Before Testing
Figure-11.7
After Testing
Figure-11.8
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Test
Description
Test Procedure
Expected Result
Case
11.5
Actual
Results
Operation Staff cannot search Choose Booking Date and Click
Must alert that no
See Fig
customer booking by date if Search by ID radio button. Then click
Booking Record
11.9
he/she click Search by ID Search button and check the booking
Found.
and
radio button.
info in Booking Search Details.
11.10
Before Testing
Figure-11.9
After Testing
Figure-11.10
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Test
Description
Test Procedure
Expected Result
Case
11.6
Actual
Results
Operation Staff cannot search Choose incorrect booking date and Must alert that
customer booking by date if click Search by Date radio button. Then No Booking
he/she choose wrong booking click Search button and check booking Record Found.
date.
details in Booking Search Details.
See Fig
11.11
and
11.12
Before Testing
Figure-11.11
After Testing
Figure-11.12
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Test
Description
Test Procedure
Expected Result
Case
11.7
Actual
Results
Operation Staff can view and print Click View Detail in the Must show the print
See Fig
Booking Detail Report once he/she Booking Search Detail table invoice for the customer
11.13
click View Detail in the Booking and click Print button to booking
Search Details table.
and
generate booking report.
11.14
Before Testing
Figure-11.13
After Testing
Figure-11.14
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Iteration for Time box 2
The interface design for admin accessed pages such as booking report and booking confirmation
took much longer for the developer to implement which led further postponement for the rest activities of
timebox 2. Because of the lack of experience in technical skill, some unexpected PHP error occurred in
customer accessed pages such as movie display page, movie detail page and seating plan page which took
three days for the developer to overcome this problem. The graphical layout of seating plan design is the
major challenge for the developer and it took two days to complete it. Moreover, the project team decided
to implement the customer booking and food order history page as an extended feature which did not
include in first version of functional requirements analysis as it is important for the customers to check back
previous booking and food order details. The schedule for test cases and functionality testing of timebox 2
were also made after the implementation of customer booking process. Although, the project plan is
predefined to design the high-level prototypes in design stage, the project team decided to illustrate highlevel prototypes of booking process in timebox 2.
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Chapter 8- System Development 3
Timebox 3 (6th of April to 20th of April 2020)
3. Operate Food Order Process
Deliverables- Food Registration page, Brand Registration page, Food Type
Registration page, Food Detail page, Food Order page, Food Order Detail page and
Food Order Report page.
No
Duration
1.
6th April – 9th April
2.
3.
10th April – 14th April
15th April – 17th April
Tasks
Expected Outputs
Create the databases for food
Databases of food, food type,
items management for both
food detail, food order and food
customer and admin
order detail
Implement food items
Food registration page, food type
management for both admin
page, food detail page, food order
and customer view
page and food order detail page
Make functionality testing of all
Test results of all implemented
implemented food items
food item management and food
management pages for both
order pages
customer and admin
4.
COMP-1181
18th April – 20th April
Check and fix error of all
Completion of food registration
implemented food items
page, food type page, food detail
management pages for both
page, food order page and food
customer and admin
order detail page
Page | 165
Use Case Diagram for Time Box 3
Online Movie Ticket Booking System and Food
Service
Manage Food
Make Registration
Food and Beverage Manager
Buy Food
Customer
Operation Staff
Process Reports
Detailed Class Diagram for Time Box 3
FoodType
-FoodTypeID : String
-FoodType : Integer
+AddFoodType()
+UpdateFoodType()
+RemoveFoodType()
Brand
-BrandID : String
-Brand : String
+AddBrand()
+UpdateBrand()
+DeleteBrand()
*
*
1
Food Order
-FoodOrderID : String
-CustomerID : String
-BookingID : String
-Date : Date
-TotalAmount : Integer
-Status : String
+placeFoodOrder()
+updateFoodOrder()
1
*
Food Order Detail
-FoodOrderDetailID : String
-FoodOrderID : String
-FoodID : String
-Quantity : Integer
-Amount : Integer
+calcPrice()
*
1
1
Food Detail
-FoodDetailID : String
-FoodID : String
-FoodType : String
-Price : Integer
+addFoodDetail()
+updateFoodDetail()
1
*
Food
-FoodID : String
-FoodName : String
-Price : Integer
-Description : String
-Image : String
+displayFood()
+addFood()
+updateFood()
+deleteFood()
*
1
COMP-1181
Customer
-CustomerID : String
-CustomerName : String
-Address : String
-Email : String
-Password : String
-Gender : String
-Phone : Integer
+addCustomer()
+removeCustomer()
+updateCustomer()
Page | 166
Database Design for Time Box 3
Figure- Food Table
Figure- Food Sales Table
Figure- Food Sales Detail Table
Figure- Food Type Table
Figure- Food Brand Table
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High-Level Prototype for Time Box 3
Figure- Food Items Registration Page
Figure- Brand Registration Page
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Figure- Food Type Registration Page
Figure- Food Items Display Page
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Figure- Food Items Detail Page
Figure- Shopping Cart Page
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Figure- Checkout Page
Figure- Food Order Report Page
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Figure- Customer Inquiry Page
Figure- Customer Inquiry Report Page
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Figure- Food Order Detail Report Page
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Testing
Test Schedule
Module 12: Food Registration Form
Test Script
Description
Date
Tester
12.1
FoodID are automatically add to a table
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
within a food database
12.2
Food and Beverage Manager cannot leave
blank in the Food Name field.
12.3
Food and Beverage Manager cannot leave
blank in the Price field.
12.4
Food and Beverage Manager cannot leave
blank in the Quantity field.
12.5
Food and Beverage Manager cannot leave
blank in the Images field.
12.6
Food and Beverage Manager cannot leave
blank in the Description field.
12.7
Food and Beverage Manager cannot leave
blank in the Review field.
12.8
Food and Beverage Manager can edit the
food item once he/she click the Edit button
in the food listing table.
12.9
Food and Beverage Manager can delete the
food item once he/she click the Delete
button in the food listing table.
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Module 13: Food Order Process
Test Script
Description
Date
Tester
13.1
Customers can view the detail information
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
15th April 2020
Aung Soe Khine
of selected food item.
13.2
Customers can add the desired food item to
the shopping cart.
13.3
Food and Beverage Manager cannot skip
without filling in the credit card information.
13.4
Customer can remove the food item that
he/she added in the Shopping Cart Detail
table.
13.5
Customer can remove all the food items that
he/she added by clicking Empty Cart button
in the Shopping Cart Detail.
13.6
Customer can go to the food item display
page by clicking Food Display button in the
Shopping Cart.
13.7
Customer can successfully order the food
items by entering the credit card information
and clicking the Checkout button in the
Shopping Cart.
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Module 14: Food Order Search Form
Test Script
Description
Date
Tester
14.1
Food and Beverage Manager can search the
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
16th April 2020
Aung Soe Khine
ordered food by ID once he/she choose
salesID and click Search button.
14.2
Food and Beverage Manager can search the
ordered food item by Date once he/she click
Search by Date radio button, choose ordered
date and click Search button
14.3
Food and Beverage Manager can view all
customer ordered food items once he/she
click Show All button.
14.4
Food and Beverage Manager cannot search
food items by ID if he/she click Search by
Date radio button.
14.5
Food and Beverage Manager cannot search
food items by date if he/she click Search by
ID radio button.
14.6
Food and Beverage Manager cannot search
food items by date if he/she choose wrong
sales date.
14.7
Food and Beverage Manager cannot view
and print Order Detail Report once he/she
click View Detail in the Order Search
Details table.
14.8
Food and Beverage Manager can view and
print Order Detail Report once he/she click
View Detail in the Order Search Details
table.
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Module 15: Customer Inquiry Form
Test Script
Description
Date
Tester
15.1
Customer can ask information about booking
17th April 2020
Aung Soe Khine
17th April 2020
Aung Soe Khine
17th April 2020
Aung Soe Khine
17th April 2020
Aung Soe Khine
and
food
order
processes
by
filling
information and submitting it.
15.2
Customer cannot leave blank in the Full
Name field.
15.3
Customer cannot leave blank in the Contact
field.
15.4
Customer cannot leave blank in the Contact
field.
Module 16: Customer Inquiry Report Form
Test Script
Description
Date
Tester
16.1
Operation Staff can marked the customer
17th April 2020
Aung Soe Khine
inquiries as solved after the customers
problems are solved
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Test Cases for Time Box 3
Unit Test 12
Test Case: Data entry for food items
Designed by:
registration
Aung Soe Khine
Data Source: Food Items
Objective: To check that Food Items
Tester: Aung Soe Khine
Registration Form
Registration form works accurately.
Test
Description
Test Procedure
Case
12.1
Expected
Actual
Result
Results
FoodID are
FoodID will not be shown in the form.
FoodID will
See Fig
automatically add to a
Fill up all required input that remain in
be shown in
12.1
table within a food
the form. Then click Save button and
the database.
and
database
check the ID field in database.
12.2
Before Testing
Figure- 12.1
After Testing
Figure- 12.2
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Test
Description
Test Procedure
Expected Result
Case
12.2
Actual
Results
Food and Beverage Manager
Skip the Food Name field and
Must show alert
See Fig
cannot leave blank in the
enter the remain input data in the
message box that
12.3
Food Name field.
form and click “Save” button
food name should
and
be filled out.
12.4
Before Testing
Figure- 12.3
After Testing
Figure- 12.4
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Test
Description
Test Procedure
Expected Result
Case
Actual
Results
12.3
Food and Beverage
Skip the Price field and enter
Must show alert
See Fig
Manager cannot leave
the remain input data in the
message box that price
12.5 and
blank in the Price field.
form and click “Save” button
should be filled out.
12.6
Before Testing
Figure- 12.5
After Testing
Figure- 12.6
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Test
Description
Test Procedure
Expected Result
Case
Actual
Results
12.4
Food and Beverage
Skip the quantity field and enter
Must show alert
See Fig
Manager cannot leave
the remain input data in the
message box that
12.7
blank in the Quantity field.
form and click “Save” button
quantity should be
and
filled out.
12.8
Before Testing
Figure- 12.7
After Testing
Figure- 12.8
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Test
Description
Test Procedure
Expected Result
Case
12.5
Actual
Results
Food and Beverage
Skip the images field and enter
Must show alert message
See Fig
Manager cannot leave
the remain input data in the
box that images should
12.9 and
blank in the Images field.
form and click “Save” button
be filled out.
12.10
Before Testing
Figure- 12.9
After Testing
Figure- 12.10
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Test
Description
Test Procedure
Expected Result
Case
12.6
Actual
Results
Food and Beverage
Skip the description field and
Must show alert message
See Fig
Manager cannot leave
enter the remain input data in
box that description
12.11
blank in the Description
the form and click “Save”
should be filled out.
and
field.
button
12.12
Before Testing
Figure- 12.11
After Testing
Figure- 12.12
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Test
Description
Test Procedure
Expected Result
Case
12.7
Actual
Results
Food and Beverage
Skip the review field and enter
Must show alert message
See Fig
Manager cannot leave
the remain input data in the
box that review should
12.13
blank in the Review field.
form and click “Save” button
be filled out.
and 12.14
Before Testing
Figure- 12.13
After Testing
Figure- 12.14
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Test
Description
Test Procedure
Expected Result
Case
12.8
Actual
Results
Food and Beverage Manager
Click the edit button in the
The page should go to
See Fig
can edit the food item once
Food listing table and then
the Food Update page
12.15
he/she click the Edit button
update the food item.
and must show the New
and
Food successfully save.
12.16
in the food listing table.
Before Testing
Figure- 12.15
After Testing
Figure- 12.16
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Test
Description
Test Procedure
Expected Result
Case
12.9
Actual
Results
Food and Beverage Manager
Click the delete button in
Must show that Food
See Fig
can delete the food item once
the Food listing table.
successfully deleted.
12.17
he/she click the Delete button
and
in the food listing table.
12.18
Before Testing
Figure- 12.17
After Testing
Figure- 12.18
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Unit Test 13
Test Case: Food Order
Designed by:
Process
Aung Soe Khine
Data Source: Food Items Display
Objective: To check that
Tester: Aung Soe Khine
page, Detail page, Shopping Cart
Food Order Process works
page and Checkout page
accurately.
Test
Description
Test Procedure
Expected Result
Actual
Case
13.1
Results
Customers can view the
Click a food item to view
Show detail information
See Fig
detail information of
detail information of
of food item after clicking
13.1 and
selected food item.
selected food item name.
food item name
13.2
Before Testing
Figure- 13.1
After Testing
Figure- 13.2
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Test
Description
Test Procedure
Expected Result
Actual
Case
13.2
Results
Customers can add the
Click Add button in
Selected food item must be
See Fig
desired food item to the
selected food item
successfully added to the shopping
13.3 and
shopping cart.
detail page.
cart in shopping cart detail page.
13.4
Before Testing
Figure- 13.3
After Testing
Figure- 13.4
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Test
Description
Test Procedure
Expected Result
Case
13.3
Actual
Results
Food and Beverage Manager
Skip the credit card
Must show alert message
See Fig
cannot skip without filling in
information field and click
box that credit card
13.5 and
the credit card information.
“Save” button
information should be
13.6
filled out.
Before Testing
Figure- 13.5
After Testing
Figure- 13.6
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Test
Description
Test Procedure
Expected Result
Case
13.4
Actual
Results
Customer can remove the food
Click the Remove button
Must not show the food
See Fig
item that he/she added in the
in the Shopping Cart
item information in the
13.7 and
Shopping Cart Detail table.
Detail table.
Shopping Cart Detail.
13.8
Before Testing
Figure- 13.7
After Testing
Figure- 13.8
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Test
Description
Test Procedure
Expected Result
Case
13.5
Actual
Results
Customer can remove all the food
Click the Empty Cart
Must show that the
See Fig
items that he/she added by clicking
button in the Shopping
shopping cart is
13.9 and
Empty Cart button in the Shopping
Cart Detail table.
empty
13.10
Cart Detail.
Before Testing
Figure- 13.9
After Testing
Figure- 13.10
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Test
Description
Test Procedure
Expected Result
Case
13.6
Actual
Results
Customer can go to the food item
Click the Food Display
Must go to the food
See Fig
display page by clicking Food
button in shopping cart
item display page.
13.11
Display button in the Shopping Cart.
detail.
and 13.12
Before Testing
Figure- 13.11
After Testing
Figure- 13.12
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Test
Description
Test Procedure
Expected Result
Case
13.7
Actual
Results
Customer can successfully order
Fill the credit card information
Must show
See Fig
the food items by entering the
in the Checkout info. Then
Checkout process
13.13
credit card information and
click Checkout button in the
complete and go
and
clicking the Checkout button in the
shopping cart.
to the sales
13.14
Shopping Cart.
invoice page.
Before Testing
Figure- 13.13
After Testing
Figure- 13.14
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Unit Test 14
Data Source: Food Order Search Form
Test Case: Food Order
Designed by:
Process
Aung Soe Khine
Objective: To check that
Tester: Aung Soe Khine
Food Order Search form
works accurately.
Test
Description
Test Procedure
Expected Result
Case
Actual
Results
14.1
Food and Beverage Manager
Choose SalesID that
Must show Food
See Fig
can search the ordered food by
remain in the box and then
Order information by
14.1
ID once he/she choose salesID
click Search button and
SalesID
and
and click Search button.
check the sales info in
14.2
Order Search Detail table
Before Testing
Figure- 14.1
After Testing
Figure- 14.2
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Test
Description
Test Procedure
Case
14.2
Expected
Actual
Result
Results
Food and Beverage Manager can
Choose the OrderDate that remain
Must show
See Fig
search the ordered food item by
in the box and click Search by
Order
14.3
Date once he/she click Search by
Date radio button. Then click
information by
and
Date radio button, choose ordered
Search button and check the order
Order date.
14.4
date and click Search button
info in Order Search Detail table
Before Testing
Figure- 14.3
After Testing
Figure- 14.4
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Test
Description
Test Procedure
Expected Result
Case
14.3
Actual
Results
Food and Beverage Manager can Click Show All radio button. Must show all Order
See Fig
view all customer ordered food and check the sale info in information.
14.5
items once he/she click Show All Order Search Details.
and
button.
14.6
Before Testing
Figure- 14.5
After Testing
Figure- 14.6
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Test
Description
Test Procedure
Expected Result
Case
14.4
Actual
Results
Food and Beverage Manager Choose SalesID and Click Search
Must alert that no
See Fig
cannot search food items by by Date radio button. Then click
Ordered Record
14.7
ID if he/she click Search by Search button and check the sales
Found.
and
Date radio button.
info in Sales Search Details.
14.8
Before Testing
Figure- 14.7
After Testing
Figure- 14.8
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Test
Description
Test Procedure
Expected Result
Case
14.5
Actual
Results
Food and Beverage Manager Choose Sales Date and Click
Must alert that no
See Fig
cannot search food items by Search by ID radio button. Then
Ordered Record
14.9
date if he/she click Search click Search button and check the
Found.
and
by ID radio button.
sales info in Sales Search Details.
14.10
Before Testing
Figure- 14.9
After Testing
Figure- 14.10
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Test
Description
Test Procedure
Expected Result
Case
14.6
Actual
Results
Food and Beverage Manager Choose incorrect sales date and click Must alert that no
cannot search food items by Search by Date radio button. Then Ordered Record
date if he/she choose wrong click Search button and check ordered Found.
sales date.
details in Order Search Details.
See Fig
14.11
and
14.12
Before Testing
Figure- 14.11
After Testing
Figure- 14.12
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Test
Description
Test Procedure
Expected Result
Case
14.7
Actual
Results
Food and Beverage Manager cannot Click View Detail in the Must show the print
See Fig
view and print Order Detail Report Order Search Detail table invoice for the ordered
14.13
once he/she click View Detail in the and click Print button to food items
Order Search Details table.
generate sales report.
and
14.14
Before Testing
Figure- 14.13
After Testing
Figure- 14.14
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Test
Description
Test Procedure
Expected Result
Case
14.8
Actual
Results
Food and Beverage Manager can Click View Detail in the Must show the print
See Fig
view and print Order Detail Report Order Search Detail table invoice for the ordered
14.15
once he/she click View Detail in the and click Print button to food items
Order Search Details table.
generate sales report.
and
14.16
Before Testing
Figure- 14.15
After Testing
Figure- 14.16
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Unit Test 15
Data Source: Customer Inquiry Form
Test Case: Data entry for customer
Designed by:
inquiry
Aung Soe Khine
Objective: To check that Customer
Tester: Aung Soe Khine
Inquiry form works accurately.
Test
Description
Test Procedure
Expected
Actual
Result
Results
Customer can ask information InquiryID will not be shown in the
Must show
See Fig
about booking and food order form. Fill up all required input that
that
15.1
Case
15.1
processes by filling information remain in the form. Then click “Successfully
and submitting it.
Submit button and check the ID field
Submitted”
and
15.2
in database.
Before Testing
Figure- 15.1
After Testing
Figure- 15.2
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Test
Description
Test Procedure
Expected Result
Case
15.2
Actual
Results
Customer cannot leave Skip the full name field and Must show alert message
See Fig
blank in the Full Name enter the remain input data in the box that Full Name should
15.3 and
field.
form and click “Submit” button. be filled out.
15.4
Before Testing
Figure- 15.3
After Testing
Figure- 15.4
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Test
Description
Test Procedure
Expected Result
Case
15.3
Actual
Results
Customer cannot leave Skip the contact field and enter Must show alert message
See Fig
blank in the Contact field. the remain input data in the form box that Contact should be
15.5 and
and click “Submit” button.
filled out.
15.6
Before Testing
Figure- 15.5
After Testing
Figure- 15.6
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Test
Description
Test Procedure
Expected Result
Case
15.4
Actual
Results
Customer cannot leave Skip the contact field and enter Must show alert message
See Fig
blank in the Contact field. the remain input data in the form box that Contact should be
15.7 and
and click “Submit” button.
filled out.
15.8
Before Testing
Figure- 15.7
After Testing
Figure- 15.8
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Unit Test 16
Test Case: Data entry for
Designed by:
customer inquiry report
Aung Soe Khine
Data Source: Customer Inquiry
Objective: To check that
Tester: Aung Soe Khine
Report Form
Customer Inquiry
Report form works
accurately.
Test
Description
Test Procedure
Expected Result
Actual
Case
16.1
Results
Operation Staff can marked Click Mark as Solved in Must show that “Success”
See Fig
the customer inquiries as customer inquiries.
message and show “Solved”
16.1
solved after the customers
in customer inquiry report.
and
problems are solved
16.2
Before Testing
Figure- 16.1
After Testing
Figure- 16.2
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Iteration for Time Box 3
During the implementation of proposed system, some PHP errors such as parse error, fatal error
and warning error were encountered in customer accessed pages such as food display pages, food detail
page, shopping cart page and checkout page which took two days for the developer to fix these errors.
Besides, the first version of the detailed class diagram of the proposed website did not include customer
inquiry and customer inquiry report. However, it is necessarily required for the customers to ask about their
problems and therefore, the developer created tables for customer inquiry in the system database and
customer inquiry page and customer inquiry report page were implemented. Moreover, the high-level
prototypes in project plan were intended to be created in design stage. However, the project team decided
to represent the high-level prototypes of food order process in time box 3 after the design stage. In addition,
the high-level prototypes for some extended functions such as customer inquiry and customer inquiry report
were also designed in time box 3.
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Chapter 9- Conclusion
Evaluation of the website
Evaluation of website 1 and Proposed New System
Website: http://localhost:70/Emerald%20Cinplex/
Figure- 9.1
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1. Strive for Consistency (Shneiderman Guideline)
Font size, font style
and color of web
elements in
navigation bar and
the logo have
consistent look when
the user clicks
another page.
Figure-9.2
Figure-9.3
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2. Offer Informative Feedback (Shneiderman’s Guideline)
Provide appropriate
feedback that user
has successfully
signed up
Figure-9.4
3. Error Handling (Shneiderman’s Guideline)
The system clearly
shows the error and
how to solve it.
Figure-9.5
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4. Support Internal locus of control (Shneiderman’s Guideline)
The system has a visibly
marked “Checkout” button
and “Cancel” button which
allows the user to continue
the checkout process or exit
from it.
Figure-9.6
5. Match between system and real world (Nielsen’s Guideline)
The website uses
user-friendly icons,
action button,
language and terms
in order to match
user’s experience
with the real-world
metaphors.
Figure-9.7
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6. Recognition rather than recall (Nielsen’s Guideline)
The website
provides a list of
search history
for the users to
minimize the
user’s memory
load.
Figure-9.8
7. Aesthetic and minimalist design (Nielsen’s Guideline)
The website is
aesthetically
designed by using
enough whitespace,
relevant text and
icons to provide
better readability
and comprehension.
Figure-9.9
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8. Help and Documentation (Nielsen’s Guideline)
The website
provides easily
discoverable help
documentation for
the users to which
help user in making
booking and food
order process.
Figure-9.10
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Evaluation against Aims and Objectives
Firstly, the main aim of the project is not only to provide a quick and smooth online booking
experience to loyal customers but also to drive new customers to the business. Due to the rapid increment
of internet users, Emerald Cineplex intended to change manual record keeping system to computerized
system with familiar layout design and simple functions for the customers to easily access the website, view
currently showing movies, make booking, order food items and make payment.
To make the aim come true, the project team firstly made industrial analysis of Emerald
Cineplex to identify opportunities and threats for the project plan. As part of the objectives, it was to review
and justify the appropriate methodology, techniques, technology and development tools, databases and web
servers for the proposed project and this objective was successfully achieved. To implement the engaging
and unique user interface design, the user interface guideline and standard were reviewed and selected.
Based on the selected user interface guidelines, three existing similar websites were compared and
evaluated against usability and UX criteria to identify some different strengths and weaknesses of the
websites and enhance them in proposed project. As part of selected DSDM methodology, high-level
requirements for proposed project have been identified and these requirements have been managed with
MoSCow prioritization. Another objective was to create estimated timebox plan for implementation process
to control the amount of time on the proposed project to focus on most important deliverables. The highlevel prototype and detailed class diagrams were also well developed. The development process was also
completed with less difficulty and the final product has also been delivered on time without delays. On
completion of the project, the aims and all the objectives planned in the gantt chart are successfully met.
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What have been done
According to the objectives in project plan, the user’s requirements were gathered by using
questionnaires. In implementation process, the web based databases were successfully created with the help
of detailed class diagram. Based on the estimated timebox plan, the web pages’ implementation stage and
testing stage were successfully accomplished on time. In website development, the web pages of schedule
management, movie management, booking process and food order operation have been implemented by
using PHP language and Xammp web server. Because of the different types of internet users, the userfriendly front-end design was developed alongside the selected user interface design guidelines. The front
end of the proposed website designed with subtle color to get a clean outlook without unnecessary web
elements and advertisements.
Problem Encountered
Throughout the project documentation and implementation stage, common challenges and
problems were occurred. First of all, in documentation stage, the timeboxing technique was an unfamiliar
technique for project team and the DSDM technique had to be researched using the internet. Implementation
stage is the main challenge of the project. Due to the lack of experience in implementing website, the project
took much time in developing important transactions such as movie schedule management process and
booking process. As some academic research articles and books are not freely available, it took much time
to search the information about methodologies, database and language on internet which cause delays on
further objectives. The users’ feedback of survey form also took longer than necessary which wasted a lot
time in gathering users’ requirements.
Lesson Learnt
Every objectives of the project have lessons from which the project team can learn and compile. In
this project, some project activities are unfamiliar for the project team that need to be learnt. The research
stage of online movie ticket booking system is such an unfamiliar process which is necessary to learn during
the development of the project. Because of the short time constraint of the project, the project team have
learnt how to plan the important tasks of the project and save time efficiently. Moreover, the project team
have learnt how to get idea for user interface design and functionalities by collecting target users’ feedback
of questionnaires and estimate cost for software and equipment which were required for the project.
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Evaluation against Justification Made
Language
Selected Languages
For the implementation of the online movie ticket booking system, lots of consideration for
programming language have been made. Although there are many programming languages for dynamic
website development, PHP language was justified to apply for this project because of its simplicity and
easy integration. As it is one of the open source language, the project team could access commands,
functions and codes without paying any expenses. Not only it is cost effective but also it is compatible with
any kind of server and so thus the project team can easily integrate with selected MySQL server.
Furthermore, it is also a flexible language which allow the developers to change the existing codes
throughout the implementation of the project. It is such an appropriate language which can be learnt and
rewritten easily.
Problems Encountered
Although PHP language is not an unfamiliar language for the developer, some extended function
in this project is one of the major challenge which make the developer more stressful. Because of the
insufficient technical skills, some parse errors (syntax errors) and notice errors occurred throughout system
development. Undefined variable error and fatal error mostly occurred when the project team tried to write
and run PHP codes. Lack of practice and knowledge in solving PHP code error make the developer more
difficult to complete the implementation stage.
Lessons Learnt
Project team didn’t have much experience of the implementation of the online movie ticket booking
system and essential PHP codes are also learnt from internet and PHP advanced programming books. Some
unknown information about PHP language were also researched and learnt using internet. With the help of
PHP programming books and internet resources, the project team have learnt how to use the command
functions and solve the coding error by making changes to the written codes within short period of time.
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Database
Selected Database
Although PHP is compatible with many kinds of database such as MSSQL and MySQL, the project
team need to consider more appropriate functions. After comparing two databases, MSSQL and MySQL,
some good points and bad points of these were found out. As the project team limited upon budget for this
development, MySQL was selected to be applied which is the most cost-effective options to integrate with
PHP language. Its high performance with extendable disk space and simple management features was
helpful for the developer to complete the database implementation on time. Because of its ease of use and
flexibility, MySQL was the most suitable choice to interact with SQL statement and expand the website’s
function.
Problems Encountered
Even though creating MySQL database for web pages’ development is not the first time for the
project team, some difficulties were encountered throughout database implementation stage. As MySQL is
an open source software, there are some limitation in storing data and performance diagnostics. To solve
this problem, the developer had to carefully design the SQL query. Due to the lack of knowledge in
debugging process, it took some time for the developer to debug stored procedures to continue the web
page development process.
Lessons Learnt
The project team especially learnt how to design the database which were structured from the
detailed class diagram and the connection between MySQL and PHP. Throughout building database by
using MySQL, some essential features such as backup and recovery feature, security feature, data migration
feature, etc. were also learnt. Furthermore, the project team acquired knowledge about data analysis
techniques and relational model key concepts, for instance, relations and tables, attribute, primary key and
foreign key. The strength and weaknesses of MySQL were clearly understood by making academic
research.
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Methodology
Selected Methodology
The proposed project could be developed with any kind of methodologies and frameworks such as
RAD (Rapid Application Development), SSADM (Structured System Analysis and Design Method),
DSDM (Dynamic System Development Method) and so on. However, the project team had to consider
more about the timescales given for the proposed project and the beneficial techniques to complete each
objectives in a given time. After making consideration of two methodologies such as SSADM and DSDM
methodologies, DSDM was chosen to be used which is such a flexible and configurable method for this
project. With the help of effective techniques such as prototyping, time boxing and MOSCOW techniques,
the project team could successfully develop the most important tasks within fixed time and cost.
Problems Encountered
Throughout the requirement gathering stage, the developer could not make accurate and quick
decision because of the inconsistent customer feedbacks. Defining functional requirement, constructing
diagrams and prioritizing requirements for the proposed system is the major challenge for the project team
which demand more time as they don’t have much experience in using DSDM techniques. Furthermore,
lack of practice in planning time boxing for the implementation stage consume extra time and cost of
delivering final product more than necessary.
Lessons Learnt
Some strengths and weaknesses of DSDM methodology are clearly understood and the importance
of iterative approach were learnt. During the website development, the project team have experienced
DSDM eight principles and techniques. With the help of Agile method, the project team have gain
knowledge how to identify and organize the functionalities of a system using use case diagram and detailed
class diagram. Moreover, the project team have learnt to effectively plan and manage the given time to
spend on each implementation tasks with time boxing technique.
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Evaluation against Project Plan
Whether the project is on track with the plan
Throughout the development of online movie ticket booking system, the project team had to deal
with a lot of difficulties and possess decision making for time and budget. Although, the project team faced
with some unexpected problems in each stage of the project, the project is on track with initial project plan.
However, several changes were made during the mid-development of the project. The testing process and
review process for implemented web pages in initial project plan were mainly changed in estimated time
boxing plan. In analysis and design stage, the use case diagram and detailed class diagram were changed
for a second time to get accurate diagrams and database design.
What was complete on time
The main aim of this project is to develop the complete online movie ticket system without any
error on time. Research about e-commerce business processes and the analysis of development
methodologies, techniques and tools were successfully accomplished on time. The comparison of similar
existing websites and the analysis of functional requirements were also completed on time. Creating use
case diagram, detailed class diagram and high-level prototype are also vital in design progress and it was
also completed on time. The essential functional requirement such as booking process, movie schedule and
food items management, report process and registration process were implemented on time. A responsive
and simple user interface design was also created in the given time.
What was not complete on time and why
Although some objectives in project plan were successfully accomplished on time, some processes
were not able to meet with the project plan. In order to complete the project in the given time, the project
didn’t have much time to make good-looking front-end design. Due to the time constraint, “should have”
and “could have” requirements were left to implement in the website.
Lessons Learnt
The project team especially gain knowledge and experience from clarifying the scope of the project
and planning the tasks with a fixed schedule. They have also learnt how to skillfully manage the tasks, cost
and schedule for the project as well as required resources.
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Future Amendments
Program
According to the MOSCOW prioritization, the most important functional requirements have been
developed, however, some less important functional requirements are left to carry out in this project. This
is because the project team doesn’t have much time and experience in implementing website. These
functional requirements will be implemented in future projects. Different kinds of languages will also be
developed in the update version. Moreover, the system must provide the users to make register with social
media accounts such as Facebook, Google, etc. in future development. The update version will provide
more payment options to creates a more secure and convenient experience for the customers. Advance
booking search feature which can filter out the results will also be implemented in the near future.
Design
For website design, the more attractive and good-looking user interface design will be created in
the future projects. In order to grab the users’ attention, the outstanding and eye-catching color for the
website’s navigation, homepage’s background and navigation elements will be used in the near future.
Besides, the better font style and layout design which can help the users to recognize the information
quickly. Graphical design elements such as line, shape, space and size also plays a vital role in user interface
design and will be implemented in the future. To have a unique front-end design without any usability,
accessibility and visibility issues, more user interface design principles are going to be followed in future
development. Furthermore, the project team have future aims to add more creative display page design
which seems more attractive for the users.
Reports
Having some difficulties and experiences throughout the documentation process, the project team
want to add more information in project report. In order to capture and explore the experiences of the user
interface design process, a storyboard is needed to create in the future projects because it can help the
developer to clearly define the structure of the system before the website implementation. Diagrams play a
very significant role in project documentation process and more diagrams such as sequence diagrams,
deployment diagram should be developed as a future amendment. Besides, a more detailed testing for the
website will be provided in the near future.
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Available at: https://webdesign.tutsplus.com/articles/8-golden-rules-for-better-interface-design-cms-30886
[Accessed 26 July 2019].
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Appendix-A
Undergraduate Final Year Project Proposal
Research and Development of an Online Movie Ticket Booking
System and Food Order Service
Aung Soe Khine
B.Sc (Hons) Business Information Technology
COMP- 1181 Information Systems and Multimedia
1. Overview
The project will be based on the online movie ticket booking system which will be
developed with a view to improve satisfactory service to the customer. Today many organizations
are looking for the ways to develop their social networking sites due to the rapid growth of
technology and people who want to buy products online. In this age of technology, many
organizations have switched over from traditional method of reserving seats to electronic method
of reserving seats. As there are many competitors who are undergoing significant changes in the
entertainment industries, Emerald Organization Co. Ltd also want to change their traditional paper
based system into database driven website.
Most customers would like to have independence to find out the movie showtimes, cinema
halls and movie title. All the functions from this proposed system are computerized system.
Customers have to register first to create their personal account if they don’t have their own
account. Then, they can log in to their account and view all currently running movies and available
food items in the home page. They can also view the details of movie released and show times.
Then they can book their tickets for any specific date and they can purchase the ticket online with
their credit cards and debit cards. If customers finished all steps, the booking process will complete.
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The idea of the project is to make an easy and fast interaction between the customers and
staffs. Furthermore, it will also reduce overtime cost workloads for the staff members, enable them
to learn more about customer needs, increase efficiency and optimize customer service. The new
computerized system will enable the customers to book the movie tickets 24 hours a day from
anywhere and it will be a good booking service for the users who want to search, choose and book
their tickets online in the comfort of their home without going to the cinema. Moreover, the system
will enable the customers to view the images and information of snacks and drinks and buy food
items online with their credit cards. Customer must provide their credit cards information before
checking out. Payment will also be easier and faster with this new booking system. Customers can
order the food items as much as they want from this proposed system and there is no limitation for
food order process. The system will only allow the customers who have their own account to make
booking and buy food items.
In order to have a successful e-commerce platform for Emerald Cineplex, there will be
some back-end processes to provide the front-end functionalities which will be handled by the
company’s internal staffs. The internal staffs also must need to register first to obtain their own
account and then they can log in with correct username and password to operate varieties of backend processes. The website will enable the company’ internal staff to record the information of
movies, food items, theatres, showtimes, show dates, etc. to upload in website front-end from any
location and anytime. The internal staffs can also check and evaluate the customer acquisition cost,
the best-selling food items, the volume of sales and company revenue by viewing and generating
the daily sales report for booking and food order.
There will be a lot of researches for the implementation and development of this project.
For creating of the high fidelity prototype, Use Case Diagram and Detail class diagram, Visual
Studio 2003 is going to be used and Dynamic System Development Method will be used for
analyzing the proposed system. In order to meet the users’ requirement, a simple, well designed
and usable website is going to be created without bugs and issues.
2. Aims
The main aim of this project to develop a fastest growing e-commerce website for
“Emerald Cineplex” that allow the customers to view latest movies information, make booking,
check seats availability and make payment. Emerald Cineplex also aimed to provide food order
service which offers high usability to the customers to buy food items and book movie ticket at the
same time.
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3. Key Phrases
PMP Project Management Professional Exam Study Guide, Cathay Cineplexes, Online scheduling
and appointment platform guide, DSDM Atern, System Analysis and Design, Use Case Driven
Object Modelling with UML, Hypertext Preprocessor (PHP), MySQL.
4. Objectives
1. To introduce the background of the company and to clarify the scope of the project that is
essential to achieve the project’s objectives
Activities: Research all relevant business processes of the existing cinema and their
services on the internet. Define the key features and functions of online booking
system and food service that would meet users’ requirements.
Deliverables: Section for report Max 2000 words
2. To review the development methodologies, techniques, technology and development tools,
databases and web servers.
Activities: Research methodologies, development tools and databases on internet
and take reference from them. Read literature on DSDM Atern Student Workbook
by D.J. Tudor. Select the appropriate methodology for the implementation of
proposed system. Examine DSDM techniques and development tools for database
objectives. Review, compare and justify database and web servers for proposed
website.
Deliverables: Section for report Max 3000 words
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3. To do a research on existing online movie ticket booking systems
Activities: Analyze and choose guidelines and standards of user interface design
for proposed project. Compare and evaluate three existing websites such as Cathay
Cineplex, Golden Village Cinema and Muvi Cinemas using selected interface
design guidelines.
Deliverables: Section for report. Max 1000 words
4. To analyze the online booking system by gathering requirement
Activities: Identify target users by using a conductive survey to understand the
very important needs of the users. Clarify system high-level requirements that are
directly accessed by the users. Examine system non-functional requirement and
use MoSCoW prioritization technique to manage high-level requirement. Design
use case diagram of the proposed system and plan time boxing to make the
processes more productive.
Deliverables: Section for report Max 2000 words
5. To develop high level prototype model for the website and to design the detailed class
diagram that is used to describe the structure of online movie ticket booking system.
Activities: Create high level prototype of the website as part of DSDM
methodology before the final implementation of the project. Design the detailed
class diagram based on the use case diagram.
Deliverables: Chapter on Design and Architecture
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6. To design and develop database tables and to implement the proposed functionalities
Activities: Create system database based on the detailed class diagram by using an
open-source database management system of MySQL. Implement web pages by using
PHP which work well with MySQL. Check and fix the coding error in PHP.
Deliverables: Chapter on System Design and Implementation
7. To test the functionalities of the proposed website for potential bugs.
Activities: Create test schedule, test plan and test script for the formal testing of
implemented website. Make usability testing and functional testing of the implemented
system to avoid running into problems and make changes to the system if necessary.
Deliverables: Section for report Max 2000 words
8. To critically evaluate the implemented website from the business point of view and discuss
future development
Activities: Evaluate the final product by using selected user interface design guidelines
and standards. Make judgements about project strengths and weaknesses that is helpful
in making decision of future plan and improvement. Discuss possible risks and impacts
of the proposed website. Deliberate on how the problems and difficulties were
overcome to complete the implementation of the website and project report.
Deliverables: Section for report Max 2000 words
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5. Social, Legal, Ethical and Professional Issues
Legal Issues
In developing an efficient and useful website, the developers must know and respect the
copyright regulations and trademark rules. To use the relevant images for the website, the developer
should cite their sources. Using copyright material without permission can lead to enormous legal
issues. Moreover, a Terms of Use agreement should be included for the users to prevent copyright
issues. All the information and material which will be used for the development of the proposed
system are going to be cited.
Ethical Issues
The web developer must also have ethical responsibility of informing the users that their
information will be collected on the website. Furthermore, the developer must be honest with the
customers and deliver a good service in order to position the company as a trusted one. The
developers shouldn’t ignore the bugs in website and should make the website better by fixing bugs
and problems. In this project, personal and finance information which are collected from the
customers won’t be share unethically.
Social Issues
Culture is a strong part of the society that the project team should not ignore in website
development. People from different cultures have different preferences on website interactivity,
navigation, layout, menu, etc. Some users from different cultures are not familiar with the terms of
text and translation, image used, chosen layouts and selected typography. To avoid this possible
issue, icons, figures, colors, texts and colors should be described as cultural symbols to make users
focus on important features of the website. Moreover, the system developer must not offer a poor
website experience to the non-experienced users. The developer should also provide simple and
familiar e-commerce functionalities for the users and if not, the customer will feel dissatisfied and
make more error.
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Professional Issues
For professional issues, the company should not disregard to provide well-planned training
courses to reduce the staff’s fear of using a new system or otherwise the business process will be
unable to support the level of growth. The developer also should not make collaborative coding in
the cloud as it can lead to privacy issues. Furthermore, the booking process will be slowed down,
if the operational staff is lack of professional responsibilities in generating daily reports.
6. Gant Chart
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7. Required resources
Firstly, a computer or laptop is needed for developing proposed system. To research the
similar existing systems for analysis, the internet and browser is necessary for the developer. Books
which are related to the web development and project management are required for analyzing stage.
For the report writing of the project, Microsoft Word 2016 is needed. Other software such as
Microsoft Office Visio and Microsoft Office Project are required for drawing diagrams and Gant
Chart. Xampp Control Panel and Sublime Text 2 are needed for implementing the website.
8. Critical Success Factor
The success of this proposed project depends primarily on project deliverables. All the
project deliverables should be completed before the deadline. Also, there should be a clear project
plan (Gantt Chart) to identify essential tasks and determine the resources needed. A smart project
plan provides to know which direction the project going. Moreover, the project resources should
be easily accessible. The project team need to rely on books, articles and journals to figure out what
resources are required to complete the proposed project. During the implementation stage, the
project team should carefully build the project deliverables by using project resources and tools.
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9. Initial references
1. Edgar, Matthew. (2017), “Elements of a successful website (Paperback)”, Matthew Edgar.
2. Duckett, Jon. (2011), “HTML and CSS: Design and Build Websites (Paperback)”, John Wiley
& Sons, Inc.
3. Tudor, D.J. (2010), “The DSDM Atern Student Workbook: A Guide to the Definitive Agile
Framework (2nd Revised Edition)”, Galatea Training Services Ltd.
4. Downs, Ed. Clare, Peter. & Coe, Ian. (1992), “Structured Systems Analysis and Design
Method” (Subsequent Edition), Prentice Hall.
5. Rosenberg, Doug. and Scott, Kendall. (2007), “Use Case Driven Object Modelling with UML”,
Addison-Wesley Professional.
6. Krug, Steve. (2005), “Don’t Make Me Think: A Common Sense Approach to Web Usability”
(2nd Edition), New Riders.
7.
Heldman, Kim. (2009), “PMP Project Management Professional Exam Study Guide” (Fifth
Edition), Wiley Publishing, Inc.
8. Debbie Stone, Caroline Jarrett, Mark Wood Roffe and Shailey Minocha (2005), “User Interface
Design and Evaluation (Interactive Technology)” (Kindle Edition), Morgan Kaufmann.
9. Dennis Lock (2013), “Project Management” (Tenth Edition), Gower Publishing Limited.
10. Jennifer Stapleton (2003), “DSDM: Business Focused Development” (Second Edition),
Pearson Education.
11. Johny Morris (2012), “Practical Data Migration” (Second Edition), BCS, The Chartered
Institute for IT.
12. Kevin MacG. Adams (2015), “Non-functional Requirements in System Analysis and Design”
(2015 Edition), Springer.
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Appendix B
Requirement Catalogue
1.1 Functional Requirement
No
Name
Description
Acceptance Criteria
1.
Make Registration
It is the formal process of storing
Customer
customer information in the
database in order to make
booking and other services
2.
Manage Movie
It is used to record movie
General Manager
information required for movie
ticket booking system.
3.
Control Movie Schedule
It is the formal process of
General Manager
managing all the records related
with arranging showtime for to
set up movies in order of priority
4.
Process Reports
It is used to generate and review
Operation Staff
the customer booking report and
customer food order report.
5.
Make Booking
It is used for making online
Customer
booking of movie ticket by the
customers.
6.
Buy Food Items
This functional requirement is
Customer
used for purchasing the desired
food items by the customers.
7.
Manage Theatre
It is used to register and update
General Manager
theatre information in order to
define a number of seats for the
theatre.
8.
Manage Food Items
This
function
is
used
for
uploading all the information of
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Food and Beverage
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the food items which is necessary
for the system to show on the
display page.
1.2 Non Functional Requirement
No
Name
Description
1.
Usability
It is the ability of the system which is easy
Acceptance
Criteria
-
for the user to interact with the website.
2.
Performance
It is the ability of the system which
-
provides better efficiency in loading time.
3.
Availability
It is the available time of the website
-
provided by the hosting system without
postpone.
4.
Scalability
It is the obtainable space of the website to
-
record the growing amount of required
data.
5.
Compatibility
It is a part of website ability which can
-
work with third party application, different
operating systems and platforms.
6.
Security
It is one of the necessary requirement for
-
the system to defend the threat like hacking
and loss of confidential data of customers
7.
Maintenance
It is the ability of the website in which the
-
functionalities can be easily enhanced.
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Appendix C
Use Case Descriptions
Use Case Name 1: Make Registration
Primary actor
Customer
Precondition
Customer firstly need to browse the website
The Use Case starts when customers click the sign up form
1. Customers fill their name and address.
2. Customers enter their own email address and desired password.
3. Customers choose gender and enter their phone number.
4. Customers finally click Save button.
Use Case ends here
Post Condition
The customer information will be stored and a successful message will be saved
Use Case Name 2: Manage Movie
Primary actor
General Manager
Precondition
General Manager firstly need to sign in successfully
The Use Case starts when general manager clicks the movie registration form.
1. General Manager enter the movie details such as Movie Poster, Movie Trailer, Movie Name, Movie
Type, Duration, Actor, Actress, Director and Action.
2. General Manager click Save button.
Use Case ends here
Post Condition
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General Manager completely register the movie’s necessary information.
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Use Case Name 3: Operate Seats (need changes)
Primary actor
General Manager
Precondition
General Manager must be signed in correctly
The Use Case starts when general manager clicks the seat registration form.
1. General Manager enter the movie details such as Movie Poster, Movie Trailer, Movie Name, Movie
Type, Duration, Actor, Actress, Director and Action.
2. General Manager click Save button.
Use Case ends here
Post Condition
General Manager completely register the movie’s necessary information.
Use Case Name 4: Control Movie Schedule
Primary actor
General Manager
Precondition
General Manager firstly need to log in with correct username and password
The Use Case starts when general manager clicks the movie schedule form.
1. General Manager choose movie name and insert show date for it.
2. General Manager choose theatre name, show time and movie status.
3. General Manager click add button to show all the data in the movie schedule details table
4. General Manager click save button to record the all the movie schedule data.
Use Case ends here
Post Condition
General Manager successfully stores the movie schedule details.
Use Case Name 5: Make Booking
Primary actor
Customer
Precondition
Customer firstly need to sign in correctly
The Use Case starts when customers click booking form.
1. Customers select the now showing movie.
2. Customers select the preferred show date and show time.
3. Customers select seats for booking and press finish.
Use Case ends here
Post Condition
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Customers successfully make booking online.
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Use Case Name 6: Process Report
Primary actor
Operation Staff
Precondition
Operation Staff firstly need to sign in successfully
The Use Case starts when operation staff clicks the order search page.
1. Operation Staff search the food order detail and booking detail by sales ID and sales date.
2. Operation Staff click View Detail button to review the sale detail report.
3. Operation Staff click Print button to generate report.
Use Case ends here
Post Condition
Operation Staff completely review and generate sale detail report.
Use Case Name 7: Buy Food Items
Primary actor
Customer
Precondition
Customer must be signed in with correct user name and password
The Use Case starts when customers click the movie registration form.
1. Customers select the desired food items to view the details.
2. Customers click Add to Cart button to make checkout process.
3. Customers select their preferred payment type.
4. Customers click Checkout Now to buy food items.
Use Case ends here
Post Condition
Customer completely buy food items.
Use Case Name 8: Manage Theatre
Primary actor
General Manager
Precondition
General Manager primarily have to log in successfully.
The Use Case starts when general manager clicks the new theatre registration form.
1. General Manager fills the theatre name.
2. General Manager enters capacity for seating plan.
3. General Manager click save button to record the theatre information.
Use Case ends here
Post Condition
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General Manager store the new theatre information completely.
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Use Case Name 9: Control Showtime
Primary actor
General Manager
Precondition
General Manager must be logged in correctly
The Use Case starts when general manager clicks the new theatre registration form.
1. General Manager fills the theatre name.
2. General Manager enters capacity for seating plan.
3. General Manager click save button to record the theatre information.
Use Case ends here
Post Condition
General Manager store the new theatre information completely.
Use Case Name 10: Manage Food
Primary actor
Food and Beverage Manager
Precondition
Food and Beverage Manager have to signed in with correct username and password
The Use Case starts when general manager clicks the new theatre registration form.
1. Food and Beverage Manager fills the food information such as food name, price and description.
2. Food and Beverage Manager chooses food type and quantity.
3. Food and Beverage Manager uploads the related food image.
4. Food and Beverage Manager finally click Save button.
Use Case ends here
Post Condition
Food and Beverage Manager completely record all the related information of food
items in the system.
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Appendix D
Detailed Class Definitions
1. Class Name
- Customer
Attribute
- CustomerID, CustomerName, Address, Email, Password, Gender, Phone
Operation
- Insert (), Update (), Delete (), SelectAll ()
Description
- The customer class is used to record the password-protected information about
customers in the system. The customers’ information is saved in the system once
they register the account by filling their required information. This supports the
customers to logout easily by clicking the logout button.
2. Class Name
Attribute
- Booking
- BookingID, CustomerID, MovieID, Show Time, TIcketPrice, NoOfSeat,
TargetDate, BookingDate, Status
Operation
-
addBooking(),
confirmBooking(),
searchBooking(),
viewReport(),
updateBooking(), deleteBooking()
Description
- The booking class is used to record the movie ticket booking information booked
by customers. The customers can able to make booking by signing in with their
correct email and password. Besides, this supports customers to choose their
desired movie show date and show time.
3. Class Name
Attribute
- Movie
- MovieID, MovieName, Duration, MoviePoster, MovieTrailer, Actor, Actress,
Director and Action.
Operation
- addMovie (), updateMovie (). displayMovie (), deleteMovie()
Description
- The Movie class is used to store the information about movies in order to display
in the front page. This function provides the users to update and delete the currently showing and
coming soon movie details.
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4. Class Name
- Theatre
Attribute
- TheatreID, TheatreName, Capacity
Operation
- addTheatre, deleteTheatre(), updateTheatre()
Description
- The theatre class contains the specific information about the theatre which allows
the admin to register and update the new theatre information.
5. Class Name
- Seat
Attribute
- SeatID, SeatNo
Operation
- Booking(), Update(), Delete()
Description
- The seat class is for recording the information regarding the seating plan in each
theatre. In this function, the admin can able to update and delete the wrong data in
the seating plan.
6. Class Name
- Movie Schedule
Attribute
- MovieScheduleID, ShowTimeID, Status, MovieID, ScheduleDate
Operation
- AddMovieSchdule(), UpdateMovieSchdule(), DeleteMovieSchedule
Description
- The Movie Schedule class is used to keep the information concerning schedule
of the movie. This allows the admin to insert and update the movie schedule
information and so thus the admin can review the various movie schedule records.
7. Class Name
- Showtime
Attribute
- ShowtimeID, MovieScheduleID, ShowDate, ShowTime, TheatreID
Operation
- addShowtime (), updateShowtime(), deleteShowtime()
Description
- The Showtime class is the dummy table between movie schedule class and theatre
class.
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8. Class Name
- Ticket
Attribute
- CustomerNo, BookingID, MovieName, SeatNo, NoOfSeat
Operation
- printticket()
Description
- The Ticket class is the dummy table between booking class and theatre class
9. Class Name
- Food Order
Attribute
- FoodOrderID, CustomerID, BookingID, Date, TotalAmount, Status
Operation
- placeFoodOrder(), updateFoodOrder()
Description
- The Food Order class is created to record food order information ordered by the
customers. In this function, customers can able to save new information involving
new food order information. Moreover, this allow the users to update and view the
food order information.
10. Class Name
- Food Order Details
Attribute
- FoodDetailID, FoodID, FoodType, Price
Operation
- addFoodOrderDetail(), updateFoodOrderDetail()
Description
- The Food Order Details class is the dummy table between Food Order class and
Food class
11. Class Name
- Food Detail
Attribute
- FoodDetailID, FoodID, FoodType, Price
Operation
- addFoodDetail, updateFoodDetail
Description
- The Food Detail class is the dummy table between Food class and FoodType
class
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12. Class Name
- Food
Attribute
- FoodID, FoodName, Price, Description, Image
Operation
- displayFood(), addFood(), updateFood(), deleteFood()
Description
- The Food class contains the specific information about the food items which are
offering at Emerald Cineplex. This allows the admin to fill up the required
information about the available food items on the website and so thus the
customers can view which food items are offering at the cinema. Besides, the
admin can able to update and delete the entire record of food items.
13. Class Name
- Food Type
Attribute
- FoodTypeID, FoodType
Operation
- AddFoodType(), UpdateFoodType(), RemoveFoodType()
Description
- The Food Type class is used for storing information concerning food type. Admin
can able to easily update upon changes, delete the wrong data in food type.
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Appendix E
Feedback from user’s survey form
Figure: Feedback-1
Figure: Feedback-2
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Figure: Feedback-3
Figure: Feedback-4
Figure: Feedback-5
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Figure: Feedback-6
Figure: Feedback-7
Figure: Feedback-8
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