Project Cost Management BOOK 5, PROJECT MANAGEMENT BY AMIR MANZOOR Engr. Dr. Amir Manzoor Copyright © 2019 by Amir Manzoor No part of this book shall be reproduced, stored in retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission form the author. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, the publisher and authors assumes no responsibility for errors and omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. All inquiries should be addressed to the author. Project Cost Management ISBN-13: 978-969-709-053-2 All rights reserved under the copyright laws of the United States of America. Printed in the United States of America Trademark Acknowledgements Full acknowledgement is given of all proprietary trademarks and registered trademarks that are mentioned in this book. In addition, terms suspected of being trademarks or series marks have been appropriately capitalized, author cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark. Engr. Dr, Amir Manzoor iv DEDICATION To the faculty, professionals, and students dedicated to the creation and dissemination of knowledge about project management. vi Project Cost Management ABOUT THE AUTHOR Engr. Dr. Amir Manzoor holds a PhD in management sciences. He is a graduate of NED University, Pakistan, Lahore University of Management Sciences (LUMS), Pakistan, and Bangor University, United Kingdom. He has more than 20 years of diverse professional and teaching experience working at many renowned national and international organizations and higher education institutions. His research interests include E-commerce, Strategic Management, Enterprise Resource Planning (ERP), Project Management, Supply Chain Management, Data Analysis, and Technology applications. His published research articles/book chapters have received more than 180 citations. He has published books that have been adopted as textbook/reference books in curriculum of undergraduate of graduate programs of more than 20 large and reputed Asian and European universities. Amir can be contacted at amir@amirmanzoor.com. vii Engr. Dr, Amir Manzoor viii PREFACE According to the latest statistics, US alone spend approximately $2.3 trillion annually on projects. Around the globe, nearly $10 trillion is spent on all kinds of projects. Great project management can deliver success by providing clear objectives, ample resources, realistic planning, low risk, high quality deliverables, efficient budget utilization, and on time delivery of product. This book is part of a series of books titled “Project Management by Amir Manzoor”. This series focusses on Project Management Body of Knowledge (PMBOK) 6th Edition of Project Management Institute (PMI), USA to provide comprehensive coverage of all aspects of project management. PMBOK contains one of the most widely used standard terminology, best practices, and process guidelines around project management. This book series includes 11 books providing coverage of all areas of project management. This book covers fundamentals of project cost management. The important topics covered include cost management planning, cost estimation, budget determination, and cost control. Compared with available texts on project management, the perspective of this book is global project management. The book is written in simple language, provides up-to-date coverage of covered topics. This book is useful for undergrad and graduate students, professionals, and anyone looking to gain a solid foundation to continue their learning of the discipline of project management. The book series “Project Management by Amir Manzoor” has a dedicated website http://www.pmbyam.com. A companion Facebook page is also available. Engr. Dr. Amir Manzoor ix Engr. Dr, Amir Manzoor x Project Cost Management ACKNOWLEDGEMENTS The final shape of this book would not have been possible without the contribution of so many people that invested their time and energy to provide valuable ideas and suggestions. Collective wisdom, work, and experience of many professors, researchers, students, and practitioners have enriched the text. All the references to the published work have been provided in the bibliography section. I am highly indebted and thankful to all those people who helped shape the development of this text. My special thanks and appreciation for all those people helped shape the development of this text by providing valuable material and suggestions for this book. I would like to thank my colleagues and friends at many universities in Pakistan, India, United States, Canada, Germany, France, Japan, UK, China, Netherlands, Turkey, Russia, Belgium, Australia, Austria, Denmark, Sweden, Spain, and New Zealand. I also want to thank you, the reader, for investing the time and effort to read and study this text. I have put significant energy and effort to make sure this text provides you the knowledge required to understand, formulate, implement, and evaluate projects for any organization with which you become associated. Finally, I want to welcome and invite your suggestions, ideas, thoughts, comments, and questions regarding any part of this text or the supplementary materials. Please contact me at amir@amirmanzoor.com or write me at the Management Sciences Department, Bahria University, 13, National Stadium Road, Karachi, Pakistan 75260. I sincerely appreciate and need your input to continually improve this text in future editions. I will especially appreciate if you are willing to draw my attention to specific errors or deficiencies in coverage or exposition. Thank you for using this text. Engr. Dr. Amir Manzoor xi Engr. Dr, Amir Manzoor xii Project Cost Management List of Figures FIGURE 1: COST AGGREGATION ........................................... 41 FIGURE 2: EVA COMPONENTS: THE S-CURVE ..................... 48 xiii Engr. Dr, Amir Manzoor List of Tables TABLE 1: COMPARISON OF ESTIMATION TECHNIQUES ..... 27 TABLE 2: COMPARISON OF DIFFERENT RESERVES ........... 30 TABLE 3: KEY TERMS OF EVM, THEIR INTERPRETATION, AND FORMULAS ...................................................................... 55 TABLE 4: INTERPRETING COST AND SCHEDULE VARIANCE/INDEX..................................................................... 58 TABLE 5: EVM CALCULATION ................................................ 61 xiv CONTENTS CHAPTER 1: INTRODUCTION TO PROJECT COST MANAGEMENT ........................................................................... 1 INTRODUCTION .................................................................................................. 1 KEY PROCESSES OF COST MANAGEMENT ................................................... 1 Plan Cost Management ...................................................................................... 1 Estimate Costs ................................................................................................... 2 Determine Budget ............................................................................................... 2 Control Costs ..................................................................................................... 2 KEY CONCEPTS OF PROJECT COST MANAGEMENT ................................... 2 SIGNIFICANCE OF PROJECT COST MANAGEMENT ..................................... 3 BEST PRACTICES OF PROJECT COST MANAGEMENT.................................. 3 TRENDS AND EMERGING PRACTICES OF PROJECT COST MANAGEMENT ............................................................................................................................... 4 TAILORING CONSIDERATIONS FOR PROJECT COST MANAGEMENT ...... 5 Knowledge Management ...................................................................................... 5 Estimating and Budgeting................................................................................... 5 Earned Value Management ............................................................................... 5 Use of Agile Approach ....................................................................................... 5 Governance ......................................................................................................... 6 CONSIDERATIONS FOR AGILE/ADAPTIVE ENVIRONMENTS ................... 6 CHAPTER 2: PLANNING COST MANAGEMENT ....................... 7 INTRODUCTION ................................................................................................. 7 PLANNING COST MANAGEMENT: INPUTS .................................................... 7 Project Charter ................................................................................................... 7 Project Management Plan ................................................................................. 10 Enterprise Environmental Factors (EEF) ....................................................... 12 Organizational Process Assets (OPA).............................................................. 13 PLANNING COST MANAGEMENT: TOOLS AND TECHNIQUES ................ 14 Expert Judgement............................................................................................. 14 Data Analysis ................................................................................................. 17 Meetings ........................................................................................................... 18 PLANNING COST MANAGEMENT: OUTPUTS .............................................. 18 xv Engr. Dr, Amir Manzoor Cost Management Plan .................................................................................... 18 CHAPTER 3: ESTIMATING PROJECT COSTS ........................ 21 INTRODUCTION ............................................................................................... 21 ESTIMATING COSTS: INPUTS ......................................................................... 22 Project Management Plan ................................................................................. 22 Project Documents ............................................................................................ 22 Enterprise Environmental Factors (EEF) ....................................................... 23 Organizational Process Assets (OPA).............................................................. 23 ESTIMATING COSTS: TOOLS AND TECHNIQUES ....................................... 24 Expert Judgement............................................................................................. 24 Analogous Estimating ...................................................................................... 24 Parametric Estimating...................................................................................... 25 Bottom-up Estimating ...................................................................................... 25 Three-Point Estimating .................................................................................... 25 Data Analysis ................................................................................................. 28 Project Management Information System (PMIS) ............................................. 30 Decision Making .............................................................................................. 31 ESTIMATING COSTS: OUTPUTS ..................................................................... 32 Cost Estimates ................................................................................................. 32 Basis of Estimates ............................................................................................ 33 Project Documents Updates .............................................................................. 33 CHAPTER 4: DETERMINING BUDGET .................................... 37 INTRODUCTION ............................................................................................... 37 DETERMINING BUDGET: INPUTS ................................................................. 37 Project Management Plan ................................................................................. 37 Project Documents ............................................................................................ 37 Business Documents.......................................................................................... 38 Agreements ....................................................................................................... 39 Enterprise Environmental Factors (EEF) ....................................................... 39 Organizational Process Assets (OPA).............................................................. 40 DETERMINING BUDGET: TOOLS AND TECHNIQUES ............................... 40 Expert Judgement............................................................................................. 40 Cost Aggregation .............................................................................................. 41 Data Analysis ................................................................................................. 41 Historical Information Review .......................................................................... 41 Funding Limit Reconciliation ........................................................................... 42 xvi Project Cost Management Financing ......................................................................................................... 42 DETERMINING BUDGET: OUTPUTS ............................................................. 42 Cost Baseline .................................................................................................... 42 Project Funding Requirements........................................................................... 43 Project Documents Updates .............................................................................. 43 CHAPTER 5: CONTROLLING COSTS ...................................... 45 INTRODUCTION ............................................................................................... 45 CONTROLLING COSTS: INPUTS ..................................................................... 45 Project Management Plan ................................................................................. 45 Project Documents ............................................................................................ 46 Project Funding Requirements........................................................................... 46 Work Performance Data .................................................................................. 46 Organizational Process Assets (OPA).............................................................. 46 CONTROLLING COSTS: TOOLS AND TECHNIQUES ................................... 47 Expert Judgement............................................................................................. 47 Data Analysis ................................................................................................. 48 To-Complete Performance Index (TCPI) .......................................................... 63 Project Management Information System (PMIS) ............................................. 64 CONTROLLING COSTS: OUTPUTS ................................................................. 64 Work Performance Information ........................................................................ 64 Cost Forecasts .................................................................................................. 65 Change Requests............................................................................................... 65 Project Management Plan Updates ................................................................... 66 Project Documents Updates .............................................................................. 67 APPENDICES ............................................................................ 68 APPENDIX 1: CASE STUDY: PROJECT COST MANAGEMENT ................... 70 APPENDIX 2: COST MANAGEMENT PLAN .................................................. 72 APPENDIX 3: COST ESTIMATES SUMMARY ................................................. 86 APPENDIX 4: PROJECT BUDGET ................................................................... 88 APPENDIX 5: BUDGET LOG ........................................................................... 92 APPENDIX 6: ACTIVITY COST ESTIMATES .................................................. 94 APPENDIX 7: VARIANCE ANALYSIS REPORT .............................................. 96 APPENDIX 8: EARNED VALUE STATUS REPORT ...................................... 100 APPENDIX 9: COST ESTIMATION WORKSHEET ....................................... 104 APPENDIX 10: BOTTOM-UP COST ESTIMATION WORKSHEET ............. 106 APPENDIX 11: PROJECT COST BASELINE .................................................. 108 xvii Engr. Dr, Amir Manzoor APPENDIX 12: PROJECT BUDGET REQUEST............................................. 110 BIBLIOGRAPHY ...................................................................... 114 xviii CHAPTER 1: INTRODUCTION TO PROJECT COST MANAGEMENT Introduction The purpose of Project Cost Management is to ensure the project will be completed within the approved budget. This includes managing planned and actual expenditures to the appropriated budget categories. Cost Management is primarily concerned with the cost of the resources (staff, equipment, hardware, software, facilities, expenses etc.) needed to complete Project activities. Cost Management should also consider the effect of project decisions on the cost of completing the entire Project, like scope changes as well as strategy, requirements, and decisions. Key Processes of Cost Management According to PMBOK 6 (PMI, 2018), following are the key processes of Project Cost Management. Plan Cost Management Plan Cost Management is the process used to estimate, budget, manage, monitor, and control the project costs. This process establishes the policies, procedures, and documentation for planning, managing, expending, and controlling project costs. This process guides and direct how the project costs would be managed throughout the project life cycle. 1 Engr. Dr, Amir Manzoor Estimate Costs Estimate Costs is the process of developing an approximation of the monetary resources (budget) needed to complete project work. The estimate costs process is significant because it helps in creating the project budget. Determine Budget Project manager use Determine Budget process to aggregate the estimated costs of individual activities or work packages. This aggregate of estimated costs is used to establish an authorized cost baseline. The primary advantage of this process is that it establishes the cost baseline. This cost baseline is used to monitor and control project performance. Control Costs Control Costs process is used to monitor the status of the project with respect to project costs. This process updates project costs and manages any changes to the project cost baseline. This process is significant for project management because project team can any variance from project plan. With this knowledge, project team can take corrective actions to minimize risks. Key Concepts of Project Cost Management The focus of project cost management is cost of the resources needed to complete project activities. Cost management also considers the effects of various project decisions on recurring project costs. One typical project decision is the number of design reviews to be undertaken. Minimizing design reviews can decrease total project cost but increase the operating costs of the product. Project cost management also focus on how different project stakeholder measure and view project costs at different times. For example, how the cost of an acquired item should be measured? Stakeholders can measure it when it was acquired or when the item was delivered. Project cost management can provide various financial management tools and techniques to measure prospective financial performance of the product of project. Some of these techniques are return on investment, discounted cash flow, and investment payback analysis. 2 Project Cost Management Significance of Project Cost Management Largely, a project’s success depends on how well the project handles its costs. A project is considered a failure if project costs exceeds project benefits. Cost performance directly affects project outcome. Project cost management: Sets the baseline for project costs Ensures that a project’s budget is on track Ensures project will be completed according to project scope A project manager must be proficient in cost calculations and resource estimation. All information on the need, availability, and consumption and of project resources can be gathered, filtered, sorted, and managed by project cost management. Best Practices of Project Cost Management Following are some best practices of project cost management. Set Precise Budget Right from the Beginning The project’s budgetary estimates are developed during project initiation. Besides cost estimation, project manager should identify all the possible risks. It is important that precise project budget should be set right from the beginning. To do so, project manager should collaborate with stakeholders and determine the cost categories used in the organization. Project manager may use project schedule, in conjunction with project’s WBS, for close monitoring of costs. Perform Frequent Monitoring and Management of Project Budget A project manager should monitor and manage the project budget. He/she should make sure the project team understands where the project stands in terms of cost. Regular monitoring of project budget would help project manager to understand budget progress and identify if there are any deviations. 3 Engr. Dr, Amir Manzoor Choose the Right People A project manager should know his/her team’s strengths/weaknesses and familiar with their work habits and attitudes. This way, project manager can accurately predict how long it will take someone to do a particular task. Perform Earned Value Analysis Earned Value Analysis (EVA) uses three factors i.e. cost, schedule, and scope, in order to predict completion dates, future team performance, and the likely end cost. Many tools are available that use EVA and automatically generate reports based on the data provided. EVA analysis provides project manage with an accurate snapshot of how things stand in terms of project cost and schedule performance. Trends and Emerging Practices of Project Cost Management The most important trend in Project Cost Management is the expansion of earned value management (EVM) concept to include the concept of earned schedule (ES). Earned Schedule analysis uses EVM data to forecast schedule delays. Traditional EVM metrics (such as Schedule Variance (SV) and SPI) do not provide project manager the information needed to mitigate the risk of schedule delays or exhausting project budgets. An SV value of zero or an SPI value of 1.0 would show that a project is on schedule but do not show that the project was behind schedule and delivered late. The Earned Schedule Analysis uses different variances called Schedule (ES) and actual time (AT). If the amount of earned schedule is greater than zero, then the project is considered ahead of schedule. When applied on critical path activities, the earned schedule can show a true schedule status. Earned Schedule Indicators are cost-based instead of time-based and can be applied to the total program or critical path work packages to track or validate project performance. Project team can define schedule-based metrics in time units and cost based metrics, which is far easier to understand. For example, saying that a project is $100,000 thousand behind schedule and $40,000 thousand over budget is less understandable then saying the project is 28 days behind schedule and $40,000 thousand over budget. 4 Project Cost Management Tailoring Considerations for Project Cost Management The way cost management may be applied in every project is different. This is because every project is unique. As such, project managers need to adapt their approach of cost management in each project they work on. While doing such tailoring, a project manager needs to consider many things. Knowledge Management It is important to know whether there is any formal knowledge management system and financial database available for project manager use. Financial databases are used to store a rich set of operational data and performance ratings related to all completed and active projects. Formal knowledge management makes it possible to capture, store, share, and utilize the knowledge and experience of various projects. Estimating and Budgeting To prepare project budget, project manager, and team communicates with a variety of people responsible for managing various aspects of project costs. Project manager would need to consider various aspects of project such as WBS of the project, project cost estimates, historical project data, resource information, and organizational policies. Project manager should look for any existing formal or informal organizational policies, procedures, and guidelines related to cost estimating and budgeting. This information can be very helpful in managing various aspects of project costs. Earned Value Management Earned Value Management is a management methodology that integrates scope, schedule, and resources. EVM is used for objective measurement of project cost performance and progress. EVM gives project manager better control over the project constraints. Use of Agile Approach In agile projects, it is important to analyze its impact on cost estimation. Agile methodologies have a positive impact on cost estimation techniques. Agile methodologies provide a way for project manager to have a very accurate cost estimation. 5 Engr. Dr, Amir Manzoor Governance A project manager should look for any formal/informal organizational policies, procedures, and guidelines related to audit and governance. These policies, procedures, and guidelines can have positive impact on cost management. Audits, when done correctly, offer unparalleled opportunity to learn from mistakes and rescue troubled projects. Considerations for Agile/Adaptive Environments In agile environment, project requirements change frequently and project scope is generally not fully defined. Since these projects involve frequent changes, detailed cost calculations may not be beneficial. Agile projects should use techniques to develop fast, high-level forecast of project costs. These costs can be adjusted as the project progresses and requirements change. Detailed cost estimates are only used for short-term planning. Agile projects may be subject to tight budgets. Agile projects require continuous adjustments in project scope and schedule to stay within project budget. 6 CHAPTER 2: PLANNING COST MANAGEMENT Introduction Plan Cost Management is the process used to estimate, budget, manage, monitor, and control the project costs. This process establishes the policies, procedures, and documentation for planning, managing, expending, and controlling project costs. This process guides and direct how the project costs would be managed throughout the project life cycle. This process is performed once or at predefined points in the project. This process provides a framework for each process of project cost management. The various cost management processes use this framework to achieve efficient and coordinated performance. Planning Cost Management: Inputs Project Charter Project charter formally authorizes the existence of a project. A project charter is developed through a collaborative process and is generally issued by a project sponsor. This process involves project sponsor, project manager, and initiating entity. This charter is used to enable a common understanding by the project stakeholders and project team of the following: Project purpose Key project deliverables 7 Engr. Dr, Amir Manzoor Project milestones Expected benefits Roles and responsibilities The project charter provides the project manager with the authority to plan, execute, and control the project as well as apply organizational resources to project activities. Every project needs a project charter. Project charter formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities. Development of project charter is the first step of project planning. However, it is important to note that the project charter itself may not be enough for the project team. The project charter provides high-level information about project and its product/service/result, which is expanded in various subsidiary plans of project management plan. The project charter is the basis of relationship between performing and requesting organization. The requesting organization is the one, which requests to complete a project. A performing organization is the one that provides resources to complete the project. A project may have more than one performing organization. External projects generally involve a formal contractual relationship between the requesting and performing organization. In such cases, project charter is used to create internal agreements within an organization to ensure proper delivery under the contract. The project is initiated only when a project charter is approved. It is preferable that a project manager be identified and assigned to the project while project charter is being developed. In any case, the project manager must be identified assigned before the planning of project begins. However, a project charter is not considered a contract because there is no consideration or money promised or exchanged in its creation. Each project charter is different with respect to the amount and types of information each charter provides. The amount and type of information in every charter depends on the complexity of the project and information available when the charter was developed. Following are some important information that a project charter may include: Purpose of Project 8 Project Cost Management Measurable project objectives Measurable project success criteria High-level project requirements High-level project assumptions and constraints High-level description, boundaries, and key deliverables of project Overall project risk Milestone schedule Pre-approved financial resources from which the detailed project costs are developed Project approval requirements that will influence the management of the project costs List of key stakeholders Requirements for approval of project (This may include clear description project success criteria, project approval requirements, the name of person who would decide the project is successful, and name of person who would sign off on the project) Exit criteria of project (It includes conditions to be satisfied for closing or cancelling the project or phase) The name, responsibility, and authority level of the project manager assigned to the project Name and authority of the project sponsor Project teams working on agile projects needs a clear project vision and agreements. The project charter of agile project contains information such as: 9 Engr. Dr, Amir Manzoor Project vision i.e. why this project exist? Who will benefit from project and how? Project release criteria Flow of work (mechanism of team work) Project Management Plan The Project Management Plan is a central, consistent, and coherent document. The project management plan includes all actions necessary to execute, monitor, control, and close the project. For small projects, the project management plan may contain all subsidiary management plans. On large projects, these subsidiary plans may be separate from the Project Management Plan in order to capture the necessary detail required for a large project. The size of the project management plan and subsidiary plans should be proportionate to the size of the project. The project management plan describes how the project will be managed. However, it does not describe the product, service or other project result details. For example, the plan describes how the project will be managed describes how the project team will manage project scope, but it does not describe the project scope itself. The expected product, service, and related details are captured in other project tools. The project management plan is drafted by project manager who works in collaboration with project team. The focus of the process of projectmanagement plan is on defining, integrating, and coordinating all subsidiary plans into a single, cohesive project management plan. Key to developing the project management plan is to define how project integration management will be performed when there is interaction among the various project processes. One example is cost estimation that not only involves process of cost management but also integrates other processes (e.g. time, risk, and scope). As the project environment changes, changes are also made to the project management plan and its subsidiary plans. The length of project management plan depends on project complexity. Large, complex projects 10 Project Cost Management will require a significant effort to develop a comprehensive project management plan. The intended audience for the project management plan is the Project Sponsor(s), Project Manager, project team members, and essential Stakeholders as they join the project. Once completed, the Project Manager presents the project management plan to the Project Sponsor(s) for approval. The project management is the commitment as how the project will be conducted. As such, it is agreed to and signed by the performing organization and stakeholders. This plan serves as a baseline against which project status can be measured. Once developed, the project management plan is placed under configuration management and only approved changes can be made. The project management plan includes many components: Requirements management plan: The requirement management plan is a plan to manage the project requirements. Schedule management plan: This plan details the criteria and various activities used to develop, monitor, and control the schedule. This plan provides processes and controls that will impact cost estimation and management. Cost management plan: The Cost Management Plan is used to establish costs and track costs against work performed from the project management perspective, in accordance with best practices. Quality management plan: Quality management plan describes how an organization’s quality policies, procedures, methodologies, standards, and guidelines will be implemented to achieve the quality objectives in the project. Resource management plan: Project manager and team develop resource management plan to how to identify, categorize, acquired, allocate, manage, and release project resources. 11 Engr. Dr, Amir Manzoor Risk management plan: This plan details the mechanisms used to identify and address project risks. This plan provides processes and controls that will impact cost estimation and management. Scope baseline: The scope baseline consists of three documents: approved scope statement, work breakdown structure (WBS), and WBS dictionary. Schedule baseline: When the schedule model is approved, it becomes the schedule baseline. Cost baseline: When the time-phased project budget is approved, it becomes the cost baseline. Enterprise Environmental Factors (EEF) Enterprise Environmental Factors (EEF) are any or all environmental factors which are either internal or external to the project and have the potential to influence success of the project. The EEFs are conditions not under the control of the project team. EEFs can influence a project and can be either internal or external to the organization. Some important factors include organizational culture, environmental conditions, conditions imposed by regulatory and legislative bodies, political environment, environment of the market etc. These factors are usually out of project team’s control. The EEFs that can influence this process are: Organizational Culture and Structure Organizational culture and structure are significant contributing factors in the project cost management. The culture and structure of an organization may have a high impact on a project’s ability to meet its goals. A project manager should know the different organizational styles and cultures that can affect a project. He/she also needs to know which person in the organization is the decision maker or influencer and work with them to increase the possibility of a project’s success. Marketplace Conditions The marketplace refers to the activity of buying and selling products that can take place both locally and internationally. A good knowledge of marketplace 12 Project Cost Management conditions can help project manager gain a better understanding of the competitors, degree f competition, and available resources. Various costs estimates are based on the trends in market conditions and the implications on the costs of the resources for the project. By considering this knowledge, a project manager can develop a better and effective cost management plan. Currency Exchange Rates It is a significant factor especially for those projects where project costs are sourced from multiple countries. Published Commercial Information This information may include resource rates. For example, there are commercial databases available that track human resource costs. There are also databases that provide standard costs for material and equipment. There also available published seller price lists. Project Management Information System (PMIS) A PMIS can be used to discover alternatives ways for managing cost. Productivity Differences If a project involves resources located in different parts of the world, there can be huge differences of productivity. This can have a large influence on the cost of projects. Organizational Process Assets (OPA) The OPAs refer to processes, policies, procedures, and knowledge bases belonging to organizations involved in a project. OPAs are archived at the Project Management Organization (PMO) of an organization, if one exists. OPAs have the potential to influence success of the project. Some of important The OPAs that can influence this process are: Financial Controls Procedures Project cost management requires that the policies, procedures, and documentation should be established. These policies, procedures, and documentation are used to plan, manage, expand, and control project costs. 13 Engr. Dr, Amir Manzoor A project manager should be aware of these policies, procedures, and documentation when managing project costs. Historical Information and Lessons Learned Repository This may include project records, project documents, record of previous project selection decisions, and record of previous project performance. Financial Databases The use of financial databases facilitates access to cost information. Existing Policies, Procedures, and Guidelines This includes both formal and informal policies, procedures, and guidelines related to cost estimating and budgeting. Planning Cost Management: Tools and Techniques Expert Judgement Expert judgement refers to judgment provided by individuals or groups. This judgement is based on their expertise in a particular application area. This expertise should be appropriate for the project activity being performed. Such expertise may be provided by any group or person with specialized education, knowledge, skill, experience, or training. Project manager needs, besides his/her project team, experts who may be outside of project team. These experts can assist the project work because of their specialized knowledge or training. These experts are also referred as SMEs or subject matter experts. This is because their expertise extends to a specific subject matter, which affects the project. Expert judgment is often used to assess the inputs used to develop the project charter and to any technical and management details. Expert judgement is often used to adapt the processes in a way that meets the needs of the project. Project team uses expert judgement to interpret project performance information. Project manager and team work in collaboration to determine actions needed for matching project performance with expectations. Experts consulted for expert judgement can also be part of change control board (CCB). In performing administrative closure, use of expert judgement 14 Project Cost Management ensures that the closure of project or phase is according to the appropriate standards. One of the most commonly used technique of expert judgement is Delphi technique. Some other techniques of expert judgement include brainstorming and interviews. The project manager should know how to obtain the necessary expert advice and how to use this advice to take appropriate decisions for the project. However, getting experts to provide expert judgement is not the prime responsibility of project manager alone. Project manager, however, is responsible for consequences of any judgement made on the basis of that expert judgement. In many cases, the experts also get involved in developing the best possible solution for the project. Finding the right people with right expertise and determining the best course of action is very challenging. This is because different experts may have different opinions on the same issue. There are four options to use expert judgement. 1) The project manager his/her knowledge to make the decision: This option is used in cases where a quick decision is needed, project manager has the subject knowledge, and the consequences are relatively limited. 2) The project manager consults with an expert and asks him/her to make decision: This option is used in cases where a quick decision is needed, project manager has no subject knowledge, and the consequences are relatively limited. 3) The project manager seeks expert advice to augment his/her knowledge and makes decision himself/herself: In this case, the project manager would use a combination of expert advice and his/her knowledge to make a decision. This is used in cases where the decision is important and the project manager has subject-matter expertise. 4) The project manager seeks expert advice and facilitates decision-making: In this case, the project manager facilitates getting expert advice and making decision. This is used in cases where the decision involves major consequences and project manager has no subject-matter expertise. 15 Engr. Dr, Amir Manzoor Experienced experts also understand that a key aspect of their role is to determine the scope of accountability for their work. To facilitate the judgement process, good experts separate their finding of facts from the opinions they derive from the facts based on their intuition and experience, and do not provide opinions on aspects of the problem which lay outside of their area of expertise. PMI outlines a framework to conduct expert judgment. This framework can help reaching a wise decision in most situations. This framework includes the following steps: 1. Frame the problem 2. Develop plan of getting expert 3. Select the appropriate experts, 4. Arrange briefing of experts to facilitate their effective and meaningful contribution 5. Obtain experts’ opinions 6. Combine and analyze this information to develop your own expert judgment 7. Document and disseminate the results For the process of planning cost management, trained and knowledgeable individual and groups should be consulted who have expertise in topics such as: Managing similar projects Information of the industry and application area in which the project is to be undertaken Cost estimating Budgeting Earned value analysis (EVA) 16 Project Cost Management Data Analysis Data analysis evaluates data and helps identify useful information that can be used to facilitate decision-making. Some typical activities involved in data analysis include data inspection, data cleaning, data transformation, and data modeling. One important data analysis technique that can be used for the process of planning cost management is alternatives analysis. The objective of alternatives analysis technique is for analytical comparison of some options to select the best option to execute and perform some of the project work. In other words, alternative analysis is an examination of other ways the project activities may be accomplished. Alternative analysis can take into account factors such as operational cost, risks, effectiveness etc. Alternatives analysis may require different tools (e.g. life-cycle costing, sensitivity analysis, and cost-benefit analysis). For instance, different resources may be substituted. These substitutions may have an impact on other project constraints. Staff with lower skill levels could be used rather than experts. This is likely to affect the time to complete the task. It could also affect the cost in either way -- the lower skilled staff will probably have lower salary rates, but may take enough longer that the cost ends up being higher. Another example would be renting a larger truck -- costing more, but potentially requiring less time and fewer trips. Analysis of alternatives can be applied on both large and small projects. Analysis of alternatives uses good project management processes and techniques to identify and select the best alternative. Following are the typical steps of conducting an analysis of alternatives. Step 1: Identify the organizational objectives/project requirements Step 2: Select the most viable alternatives for analysis. Step 3: Identify assumptions that frame the analysis. Step 4: Analyze the costs and benefits of most viable alternatives. Step 5: Conduct a weighted score analysis. Step 6: Recommend the alternative to be perused. For this process, alternatives analysis is used to reviewing strategic funding options. Some examples of such options are equity and debt financing. Alternative analysis can also be used to review methods to acquire project 17 Engr. Dr, Amir Manzoor resources. These methods may include developing, purchasing, renting, or leasing. Meetings Project manager and team use meetings to discuss and address issues pertaining to the project. Meetings are a very useful and effective way to develop communication and collaboration on a project team. This could include both face-to-face and virtual meetings. Meeting can be held within project team or between project team and stakeholders. There are different types of meetings. A kickoff meeting is used to set the course and tone for the entire project. A kick-off meeting is held either at the beginning of the project planning or right before project execution. The kick-off meeting may be held at different points in time. In projects that involve more than one phase, a kick-off meeting is generally held before starting each phase. An agile process meeting is also called sprint or iteration planning. A steering group meeting is held to discuss the project’s expenditure and the overall work of the project. Meetings can be held to develop the cost management plan. These meetings may be attended by following persons: Project manager Project sponsor Project team members Stakeholders Any other person tasked with managing some aspect of project costs Planning Cost Management: Outputs Cost Management Plan The cost management plan is a component of the project management plan. The cost management plan describes how the project costs will be planned, structured, managed, and controlled. It also describes how the project costs will be structured into the project budget. This plan also describes different cost management processes and their associated tools and techniques to be used in the project. This plan also describes estimating methods used and the 18 Project Cost Management level of precision/accuracy required for the cost estimate. Following are some examples of what cost management plan can establish. Units of Measure: Defines unit of measurement for each resource used on the project. Level of Precision: Defines the degree to which cost estimates will be rounded (either up or down). The level of precision depends on the scope of the activities and magnitude of the project. Level of Accuracy: Defines acceptable range used in determining realistic cost estimates. Control Thresholds: Specifies variance thresholds for monitoring cost performance. A variance threshold refers to an agreed-upon allowed amount of variation in cost performance. Rules of Performance Measurement: Describes Earned value management (EVM) rules of performance measurement. Reporting Formats: Defines formats and frequency for the various cost reports. Organizational Procedures Links: The project cost management plan uses WBS as the framework to develop consistent estimates/budgets and control project costs. The control account is a WBS component that is used for project cost accounting. Each control account may include one or more work packages, but each of the work packages should be associated with only one control account. Each control account is assigned a unique accounting code. This code is linked directly with the accounting system of the organization. A sample Cost Management Plan is provided in Appendix 2. 19 This page was intentionally left blank. 20 Project Cost Management CHAPTER 3: ESTIMATING PROJECT COSTS Introduction Project manager and team use the process of Estimating Costs to develop an approximate project budget. The estimate costs process is significant because it helps in creating the project budget. This process is performed periodically throughout the project as needed. A cost estimate is quantitative measure of probable costs of resources needed to complete a particular project activity. A cost estimate can be expressed in units of some currency (such as PKR or US$) or in labor hours. Cost estimates may be presented at the activity level or in summary form. A cost estimate is calculated based on information available at a given point in time. When developing cost estimates, various cost trade-offs and risks are taken into account. These trade-off and risks may include make versus buy and sharing of resources. Cost estimates are developed for all resources that will be used in a project. These resources can be general (e.g., labor, materials, equipment, services, and facilities) and special (e.g. inflation allowance, cost of financing etc.). Costs estimates are reviewed and refined throughout the project life cycle. Tis review is necessary because the new information continues to come and various assumptions are revised throughout the project life cycle. The accuracy of project estimates generally increases as the project progresses. Organizations may develop the schedule of refinement of estimates and degree of expected accuracy of estimates. 21 Engr. Dr, Amir Manzoor Estimating Costs: Inputs Project Management Plan Various components of project management plan are used as input for this process. Cost management plan provides estimating methods as well as the required degree of precision and accuracy for cost estimates. The quality management plan is used to understand which activities and resources are needed to achieve the quality objectives set for the project. The scope baseline provides funding constraints for the expenditure of project funds. The scope statement also identifies various project deliverables and their components, describes relationships among project deliverables and, work in each WBS component. The accuracy of the cost estimation depends on the accuracy and details of the project scope. Project Documents Various project documents are used as input in this process. In the early phases of the project, there could be various lessons learnt with regard to developing cost estimates. These lessons are recorded in lessons learned register. It includes the documented explicit knowledge in which the skills, experience, and expertise of the project team and other stakeholders are codified for reusing existing knowledge and creating new knowledge to improve the performance of the project. The register should capture lessons learned consistently across an organization. Capturing key project-related data in a consistent manner helps other project teams (in a different location, function, department etc.) filter through and identify relevant lessons. The lessons learned register is part of the feedback report that is generated at the end of each project phase. It is also part of the closeout report generated at the end of the project. The lessons learned register is generally in an organizational Lessons Learned database through which it is made available and disseminated to all stakeholders. These lessons can be used to improve the accuracy and precision of the cost estimates. Project schedule provides detail of active project resources (type, quantity, and availability) and the cost of financing (including interest charges). The duration estimates can affect cost estimates in situation where cost of resources are in units of time or when costs vary due to seasonal fluctuations. Resource requirement documentation describes what type and quantity of resources each work package or project activity requires. The risk register includes information 22 Project Cost Management about various individual project risks that have been identified and prioritized. Risk responses are needed against these resources. This information is taken into consideration when developing cost estimates. Enterprise Environmental Factors (EEF) The EEFs that can influence this process are: Marketplace Conditions The marketplace refers to the activity of buying and selling products that can take place both locally and internationally. A good knowledge of marketplace conditions can help project manager gain a better understanding of the competitors, degree f competition, and available resources. Various costs estimates are based on the trends in market conditions and the implications on the costs of the resources for the project. By considering this knowledge, a project manager can develop a better and effective cost management plan. Published Commercial Information This information may include resource rates. For example, there are commercial databases available that track human resource costs. There are also databases that provide standard costs for material and equipment. There also available published seller price lists. Exchange Rates and Inflation This factor is especially important for projects that operate with multiple currencies over a multi-year life cycle. For such projects, project team needs to closely watch and understand the possible impacts of fluctuations in currencies and inflation. These fluctuations should be taken into account when developing cost estimates. Organizational Process Assets (OPA) The OPAs that can influence this process are: Cost Estimating Policies These are organization’s internal guidelines on how to estimate cost. Cost Estimating Templates These templates can be used to develop cost estimate. 23 Engr. Dr, Amir Manzoor Historical Information and Lessons Learned Repository This may include project records, project documents, record of previous project selection decisions, and record of previous project performance. Estimating Costs: Tools and Techniques Expert Judgement For the process of planning cost management, trained and knowledgeable individual and groups should be consulted who have expertise in topics such as: Managing similar projects Information of the industry and application area in which the project is to be undertaken Methods of cost estimating Analogous Estimating Analogous estimation is a technique that relies on expert judgment and historical information of similar activities to estimate duration of future activities of a project. This technique works only when the activities and resources are similar there is a limited amount of detailed information about the project. This technique is less costly, less time-consuming, but less accurate. Estimates can be calculated for complete project or segments of a project. An adjustment is applied to the calculated estimates. This amount of adjustment is decided by the person who calculates the estimates. This person decides this amount of adjustment based on his/her experience of calculating project estimates. Less experienced persons may refer to the project records of the previous similar projects to look for historical estimates. The DarnallPreston Complexity Index (DPCI) is an index to develop a project profile that indicates the project complexity level. This index uses different aspects of the project that will influence the approach to leading and executing the project. Using DPCI, a project manager can identify projects whose profiles are similar to the current project. A project manager can then compare the calculated estimates with the final values of several previous projects with the same DPCI ratings. This comparison provides project manager a reference point to justify the calculated estimates. 24 Project Cost Management Parametric Estimating Parametric estimating is used to estimate duration of future activities of a project by analyzing a statistical relationship between historical data and other variables. The variables selected describe the scope or type of project work. The estimate must be must be scalable in order to be accurate. The calculated estimates measure activity parameters, such as cost, budget, and duration. To calculate activity duration, we multiply unit cost or duration with the number of units required for the activity. Parametric estimates are more accurate than analogous estimates. However, the accuracy of parametric estimates depends on the data used to calculate the estimates. Parametric estimates can be calculated for complete project or segments of a project. Bottom-up Estimating In bottom-up estimating technique, the work required to complete an activity is further decomposed into more detail. An estimate is made for all such detailed pieces of work. All these estimates are then aggregated to come up with a total estimate for the project. The accuracy of a bottom-up estimate depends on size and complexity of the work identified at the lower levels. A bottom-up estimate is a more refined and accurate estimate. This technique is time consuming and used when project team is unable to calculate activity duration with a reasonable degree of confidence. Three-Point Estimating Three-point estimation technique uses three numbers to calculate estimates. These three numbers are a most likely estimate, an optimistic estimate, and a pessimistic estimate. The final estimate is the weighted average of these three estimates. Optimistic Estimate: The optimistic estimate is based on the bestcase scenario for the activity. Most likely Estimate: This is the most likely duration estimate of the activity. Pessimistic estimate: The pessimistic estimate is based on the worstcase scenario for the activity. 25 Engr. Dr, Amir Manzoor One advantage of this technique is that you can get an approximate range for an activity’s duration. This way there is less ambiguity about the expected activity duration. The accuracy of three-point estimates depends on estimation uncertainty and risk. There are two generally assumed distribution of values within the range of the three estimates: Triangular Distribution and Beta Distribution. Triangular distribution is the simplest three-point estimate is the simple average of the three values (known as the triangular distribution): E = (a + m + b) / 3 The beta distribution places the final estimate closer to the most likely value: E = (a + 4m + b) / 6 Where E = estimated cost, a = optimistic value, m = most likely value, and b = pessimistic value The triangular distribution is the default distribution used. Triangular distribution is used when sufficient historical data is not available or when estimate is calculated using judgmental data. The beta distribution is used when there is more confidence in the most likely value, that is, where the final estimate should be tighter to the mean. The Table 1 provides a comparison of the four estimation techniques. 26 Project Cost Management TABLE 1: COMPARISON OF ESTIMATION TECHNIQUES Analogous Uses historical project data Can be used for both cost and duration estimates Used for resource estimation Least accurate Least time consuming Can be used in conjunction with other techniques Parametric Three-point Uses historical project data and parameters Can be used for both cost and duration estimates Used for resource estimation More accurate than analogous estimates Can be used in conjunction with other techniques 27 Uses three estimates Can be used for both cost and duration estimates Cannot used for resource estimation Most accurate More time consuming than analogous and parametric Cannot used in conjunction with other techniques Can take into account risk and uncertainty Bottom-up Uses aggregated estimates Can be used for both cost and duration estimates Can be used for resource estimation More accurate than analogous estimates Most time consuming estimating technique Cannot used in conjunction with other techniques Engr. Dr, Amir Manzoor Data Analysis Some important data analysis techniques that can be used in this process are discussed below. ALTERNATIVES ANALYSIS The technique of alternatives analysis has been discussed earlier. Alternatives analysis can be used in the process of estimating costs as well. Take example of a system acquisition project. The initial cost estimate for any prospective program occurs during the early phase of the project. During this phase, Rough Order Magnitude (ROM) cost estimates are used to gauge the potential cost of a proposed new system. These estimates inform decision makers of what material solutions may be feasible and supports development of a capital investment plan. The material solutions suggested by the ROM and the capital investment plan are feed into the alternatives analysis. Promising concepts are evaluated using an alternatives analysis, including costs based on a ROM cost estimate. RESERVE ANALYSIS On each project, a reserve is created to accommodate any risks remaining after performing the risk management activities. Project team uses technique of reserve analysis to accommodate and minimize impact of such risks that may arise due to changes in project cost and schedule. A reserve analysis can help maintain and manage the projects better. A reserve analysis establishes the amount of two reserves: contingency reserve and management reserve. Cost estimates may include contingency reserves. Contingency reserves, also called contingency allowances, are used to accommodate cost uncertainty. In monetary terms, a contingency reserve is the amount of money allocated in the project schedule or cost baseline to accommodate unplanned changes to costs. Contingency reserve is an estimated reserve based on various risk management techniques. The contingency reserve may be a percentage of the estimated cost, a fixed number, or developed using quantitative analysis techniques. Contingency reserves can be provided at any level from the specific activity to the entire project. Contingency reserves may be aggregate, revised, or eliminated as precise project-related information becomes available. Cost management documentation must clearly identify any contingency needed. Contingency reserve is controlled by the project manager who can delegate his/her authority control contingency reserve to 28 Project Cost Management the risk owner. Some off the techniques used to estimate contingency reserve include Percentage of the Project’s Cost, Expected Monetary Value, Decision Tree Analysis, and Monte Carlo Simulation. A management reserve may also be used for project schedule. Management reserve is an un-estimated revere used to manage the unidentified risks in a project or unforeseen work that is within scope of the project. This reserve can be in the form of time or cost. Since management reserve is not part of cost baseline, project manager needs permission of sponsor to use it. A management reserve is defined according to organization’s policy and nature/magnitude of uncertainties. In general, management reserve is set at 5-10% of the total project cost or duration of the project. Any amount of used management reserves is added to the cost baseline. This addition to the cost baseline requires an approved change to the cost baseline. Following relationship exists between contingency reserve, management reserve, and the project budget. Cost Baseline = Cost Estimate + Contingency Reserve The project budget is obtained by management reserve to the cost baseline. Project Budget = Cost Baseline + Management Reserve The Table 2 provides a comparison of contingency reserve and management reserve. 29 Engr. Dr, Amir Manzoor TABLE 2: COMPARISON OF DIFFERENT RESERVES Contingency Reserve Management Reserve It is used to manage identified risks. It is used to manage unidentified risks. It is an estimated figure. It is a percentage of the cost or duration of the project. The project manager has authority Project manager needs over the contingency reserve management’s permission to use management reserve. It is part of the performance measurement baseline, cost baseline, and the overall funding requirements for the project. It is not a part of the performance measurement baseline or cost baseline. However, it is part of the overall project budget and funding requirements. COST OF QUALITY Cost of Quality (CoQ) measures the quality performance of the project. It is the cost to be paid in case the quality of the product/service/result provided by the project is not up to the agreed upon quality requirements. With an understanding of CoQ, a performing organization can integrate quality conformance into its project management plan. Project team takes into account CoQ while estimating project costs. Project team can use various assumptions about costs of quality to develop cost estimates. Project Management Information System (PMIS) A PMIS is typically one or more software applications and a methodical process for collecting and using project information. The PMIS allows authorized individuals to access project status-information. Well-informed project managers use a PMIS to keep their projects organized. PMIS decides where and how to archive project information where it will be stored, and for how long. A PMIS can provide help in developing cost estimates by simplifying cost-estimating techniques to enable quick consideration of cost estimate alternatives. 30 Project Cost Management Decision Making Decision-making is an essential part of project management. The decision made can range from approval of business case to approval of a vendor. These decisions can have long-term impact on projects. Various decisionmaking techniques are used to aid the process of decision-making. Selection of right technique is important and dependent on many factors such as unique needs of project and stakeholders. An important decision-making technique that can be used in this process is voting. VOTING Voting, a collective decision-making technique is used to make a collective decision or express an opinion on an issue. Examples of voting techniques include: Unanimity: Unanimity is a type of voting in which a decision is reached where every member of the group agrees on a single option or course of action. Project team uses this technique to analyze multiple options in order to develop future action plan. Delphi technique is one of the most commonly used technique for reaching unanimity. In Delphi technique, a decision can be reached in two ways: explicitly after the vote or implicitly if there is no objection. In terms of hassle, unanimity results in least hassle for project manager. Unanimity also shows that project team is united. Majority: A decision that is reached with support obtained from more than 50% of the members of the group. When there are an uneven number of participants, it can be ensured that a decision will be reached. Plurality: Group discussions are often common in project management. Plurality is one of the group decision-making methods. In this method, the decision is taken by the biggest block of people that come to the same result within the activity group. Plurality is generally preferred when there are many (more than two) nominated options. 31 Engr. Dr, Amir Manzoor Multi-Voting: This technique involves narrowing down a long list of options to a smaller list of options. This method is preferred over straight voting because voters can select an item that is favored by all. Following are the steps taken to perform multi-voting. o Step 1: Number each idea/suggestion o Step 2: Decide on number of choices for each individual o Step 3: Each member selects choices and ranks in priority; the highest number is given to the highest priority item o Step 4: Tally results Estimating Costs: Outputs Cost Estimates Cost estimate is the quantitative process used to assess the possible costs to complete different activities. Cost estimates can also be used to determine contingency reserve and management reserve. Cost estimates can be presented in summary form or in detail. The process takes into account different resource estimates and constraints. Indirect costs, if they are included in the project estimate, can be included at the activity level or at higher levels. In this process, we also create financial plans, estimates, and budget. The cost estimates (or activity cost estimates) are also used to control costs in order complete a particular project within approved budget. Activity cost estimate uses activity list and documents of the necessary activities to determine the cost estimate for each activity. During activity cost estimation, any changes to the activities can affect the entire cost estimate. To handle this problem, a cost management plan is used to develop estimates for changing tasks and managing the changes in tasks. Supporting detail for cost estimates may include following documentation: Basis of the estimate All assumptions made All known constraints Identified risks Range of possible estimates Confidence level of the final estimate 32 Project Cost Management A sample Cost Estimates Summary is provided in Appendix 3. Basis of Estimates The basis of estimates is a method of documenting important aspects of the project schedule estimate to mitigate the schedule risk of the project. Basis of estimates are important for two reasons. First, it indicates how the various estimates were derived. Second, it can be used to make a decision on how to respond to variances. It is a document that everyone involved in project uses to understand and assess the estimate and determine the cost, funding options, pricing basics, cost risk, allowances, opportunities etc. The basis of estimates should be concise, factual and describe techniques used to develop the cost estimate. Some important inputs for basis of estimates include estimate deliverable checklist, reference documents, benchmarking reports, risk analysis, reconciliation reports etc. A well-written basis of the estimate helps determine both the risks and opportunities involved in the project. When using three-point estimates, assumptions are made. These assumptions may come from the assumption log given or they may be developed during the process itself. In addition to the assumptions made to form the estimates, additional supporting details for the duration estimates may include the following: Documentation of known constraints and all assumptions made that could probably influence the estimates Range of possible estimates. This range can be expressed in terms of plus or minus a certain percentage or the confidence level of the estimates. Individual project risks that could influence the estimates Project Documents Updates As a result of carrying out this process, various project documents may be updated. The process of cost estimation may make new assumptions and identify new constraints. This process may also revisit or change the existing assumptions and constraints. A Project Assumption is a decision taken by project team. This decision may be valid or invalid but project team has little control over it. One example of a typical project assumption is the assumption that 33 Engr. Dr, Amir Manzoor resources required to deliver the project would be available. Untrue assumptions can generate a risk. An assumption log is used to understand what assumptions have been made in the planning and management of the project. Assumption log contains both high-level and low-level assumptions. Lower level assumptions are based on the tasks and products. High-level assumptions such as "cost of financing will remain below 5%" are more difficult to mitigate. An assumption log is created during project initiation when forming the business case. Assumption Log is useful because it helps to foresee potential risks and issues that will affect the overall delivery. Assumption log is a key document used to make project plans and decisions. An assumption log is maintained and reviewed throughout the project. Assumption log content is used in the project charter. Assumptions in the assumption log are prioritized based on level of uncertainty and the potential impact to the project if the assumption proves to be incorrect. Following is the key information stored in assumption log against each assumption. • Date on which the assumption was first logged • Category of assumption (e.g. budget, schedule etc.) • Name and description for the assumption • Level of uncertainty of the assumption (e.g. high/medium/low) • Impact rating of assumption (e.g. high/medium/low) • Owner of assumption • Action plan to mitigate the impact of the assumption if it turns out to be incorrect • Date of next review of assumption • Status of assumption (e.g. open or closed) The assumptions log is updated with this new information. The process of cost estimation may utilize new, efficient, and effective techniques to develop cost estimates. During this process, there could be various learnt with respect to cost estimation. The lessons learned register is updated these very valuable lessons. These lessons can be applied in the later phases of the project or other projects. The risk register is updated with any 34 Project Cost Management agreed-upon risk responses that were chosen during the process of cost estimation. 35 This page was intentionally left blank. 36 Project Cost Management CHAPTER 4: DETERMINING BUDGET Introduction Project manager use Determining Budget process to aggregate the estimated costs of individual activities or work packages. This aggregate of estimated costs is used to establish an authorized cost baseline. This cost baseline is the primary advantage of this process. The cost baseline includes contingency reserves, but excludes management reserves. This cost baseline is used to monitor and control project performance. Determining Budget: Inputs Project Management Plan Various components of project management plan are used as input for this process. The cost management plan describes structure of project costs to be used in the project budget. The resource management plan provides information on resource rates and other costs required to estimate project budget. The scope baseline details any funding constraints that may be mandated by the organization, contracts, or other groups such as government agencies. These constraints are important for cost estimation and management. Project Documents The process of determining budget receives input from various project documents. Basis of estimates provides details of assumptions regarding inclusion/exclusion of costs in the project budget. Cost estimates of individual project activities are used to develop an aggregate cost estimate for 37 Engr. Dr, Amir Manzoor each work package. In the process of determining budget, we develop aggregate costs to the time periods in which the costs would be incurred. To develop these aggregate costs, we need planned start and finish dates for the project’s activities, milestones, work packages, and control accounts. This information is included in project schedule. The risk register provides information about agreed upon risk responses, which is reviewed to understand the probable aggregate costs of these risk responses. Business Documents It is important that the project management approach capture the intent of business documents. The Project Management Business Documents include two documents: Project Business Case and Project Benefits Management Plan. These two documents are interdependent and iteratively developed and maintained throughout the life cycle of the project. BUSINESS CASE A business case is a planning and decision-making tool that is used to justify undertaking a project. A robust business case provides: The product, service, or result of the project: It is sometimes called the statement of work. The statement of work is the conceptual blueprint of what the project will create once it is successfully completed. Need of the Project: The project would provide some benefits for some recipients. The recipients could be customers or the department (in case of an internal project). This need could be in the form of market demand, organizational need, customer request, technological advance, legal requirement, ecological impact, or social need. Reason for undertaking the project: It refers to why the organization is undertaking the project. Generally, an organization aims to achieve some strategic objective by undertaking a project. Accountability for the use of project resources The business case should contain all the information necessary for sponsors to decide whether to proceed with the project or not. The first step in 38 Project Cost Management preparing a business case is the review of project proposal and option analysis report. This review helps understand the need and required functional outcomes. With a clear understanding of the requirements, ongoing scope management becomes easier. BENEFITS MANAGEMENT PLAN Every project intends to deliver some type of benefits. In general, these benefits can be tangible or intangible. A tangible benefit, such as reduction in operating costs, is a measurable benefit. An intangible benefit, such as increased customer satisfaction, cannot be measured accurately. A benefit management plan is a document that explains the process through which various project benefits will be created, delivered, maximized, and sustained. This plan also describes when the benefits will be delivered. To measure delivery of benefits (such as reduction in operating costs), a baseline study of current operating costs may be carried out. This study can be used to perform a comparison following the delivery of benefit. The benefits management plan is reviewed regularly throughout the project life cycle. This regular review helps ensure that benefits are delivered as per the schedule. Some benefits may be delivered long after the successful completion of the project. As such, tracking and measurement of benefits management plan may extend well beyond the project completion date. Agreements An agreement is a legal document that binds two or more parties to specific and implied obligations (e.g., a contract). A contract obligates the project owner to pay for the rendered services. Each agreement is subject to an extensive approval process. When preparing project budget, project team reviews all applicable agreements to review costs relating to products, services, or results that have been or will be purchased. Enterprise Environmental Factors (EEF) The most important EEF that can influence this process is exchange rates. This factor is especially important for projects that operate with multiple currencies over a multi-year life cycle. For such projects, project team needs to closely watch and understand the possible impacts of fluctuations in currencies. When preparing project team, project team takes into account these fluctuations. 39 Engr. Dr, Amir Manzoor Organizational Process Assets (OPA) The OPAs that can influence this process are: Existing Policies, Procedures, and Guidelines This includes both formal and informal policies, procedures, and guidelines related to cost estimating and budgeting Historical Information and Lessons Learned Repository This may include project records, project documents, record of previous project selection decisions, and record of previous project performance. Cost Budgeting Tools This includes tools such as cost aggregation, reserve analysis, parametric estimating, and funding limit reconciliation. Reporting Methods Incorrect reporting of project costs (such as labor costs) can cause errors in project costs. If undiscovered, these errors can be exacerbated until a project is closed. That means project team will have no time to make adjustments and stay on budget. Traditional reporting methods involving timesheets and invoices prepared by contractors often contribute to this problem. Different cost reporting methods can also have significant financial implications (such as tax implications). Determining Budget: Tools and Techniques Expert Judgement For the process of determining budget, trained and knowledgeable individual and groups should be consulted who have expertise in topics such as: Managing similar projects Information of the industry and application area in which the project is to be undertaken Financial principles Funding requirements 40 Project Cost Management Funding sources Cost Aggregation Project team uses cost aggregation to aggregate costs from an activity level to a work package level. Work package costs are then rolled up to control account costs and finally into project costs. Figure 1 illustrates the concept of cost aggregation. F IGURE 1: C OST A GGREGATION Data Analysis An important data analysis technique that can be used in this process is reserve analysis. This technique has been discussed in detail earlier. For project budget determination, reserve analysis can be used determine the degree of protection from cost overruns. This protection is proportional to the risk foreseen in the project and the norms within the organization. Historical Information Review Project team can review historical information to develop parametric or analogous cost estimates. The historical project information may be used to develop mathematical analogous and parametric models to predict total project costs. Historical information may include project characteristics. The cost and accuracy of these models depends on factors such as accuracy of 41 Engr. Dr, Amir Manzoor historical information, quantification of characteristics, and scalability of models. Funding Limit Reconciliation Various project expenses should be reconciled with the funding limits. These funding limits are set by the customer or performing organization. These limits are established when the funds for the project are committed. Funding limit reconciliation helps project manager avoid large variations in project funds expenditures. As a result of funding limit reconciliation, project schedule may be revised to regulate project expenditure. Financing Financing refers to acquisition of funding for projects. Large projects (e.g. public services projects) generally require external sources of funds. If a project is funded by an external source, there may be certain requirements that the project must meet. Determining Budget: Outputs Cost Baseline Cost baseline is the approved version of the time-phased project budget that can only be changed through formal change control procedures. Cost baseline represents sum of approved budgets for the different schedule activities. Cost baseline is the reference against which the actual project costs are compared. The Earned value management (EVM) technique refers cost baseline as the performance measurement baseline. Following are the steps to develop cost baseline. a) Cost estimates for the various project activities are aggregated into their associated work package costs. These estimates take into account contingency reserves for these activities. b) The work package cost estimates are aggregated into control accounts. c) Cost baseline is the summation of the control accounts. 42 Project Cost Management It is important to note that cost estimates for project activities and work packages take into account any contingency reserves assigned to the activities and work packages. Project team uses cost baseline to compare actual results on the project and assess the impact of the changes in project (i.e. approved changes in scope, resources, or cost estimates) to the project cost. Sometimes, the cost variances are so high that project team needs to develop a revised cost baseline. Since various cost estimates used in developing cost baseline are linked with schedule activities, project team can see a time-phased view of cost baseline using an S-curve. Projects using earned value management, refers cost baseline as performance measurement baseline. When management reserves are added to the cost baseline, we get project budget. Project Funding Requirements Project funding requirements means forecasted sum of projected expenditures and anticipated liabilities. These requirements are derived from the cost baseline. Funding is often incremental and may not be evenly distributed. Total funding requirement is the sum of funding requirement included in cost baseline and management reserves (if any). Funding requirements may include the source(s) of the funding. Funding is often incremental and may not be evenly distributed. The funding requirements are used as an input to control costs. Project Documents Updates As a result of carrying out this process, various project documents may be updated. Cost estimates are updated to record any additional information. Project schedule is updated to record estimated costs for each activity. This process may identify new risks. The risk register is updated with this new information. 43 This page was intentionally left blank. 44 Project Cost Management CHAPTER 5: CONTROLLING COSTS Introduction Controlling Costs process is used to monitor the status of the project with respect to project costs. This process updates project costs and manages any changes to the project cost baseline. This process is significant for project management because project team can any variance from project plan. With this knowledge, project team can take corrective actions to minimize risks. A significant portion of the effort of cost control involves analyzing the relationship between the consumption of project funds and the work accomplished against this consumption. For effective cost control, it is very important to manage the approve cost baseline. Controlling Costs: Inputs Project Management Plan Various components of project management plan are used as input for this process. The cost management plan describes how the project costs will be managed and controlled. The cost baseline is used to perform a comparison with actual results. This comparison informs project team whether a change or corrective/preventive action is required. For earned value analysis (EVA), project team needs a comparison of performance baseline and actual results. This comparison informs project team whether a change or corrective/preventive action is required. 45 Engr. Dr, Amir Manzoor Project Documents During project execution, there could be various lessons learnt with respect to control. These lessons are very valuable and can be applied in the later phases of the project or other projects. Project Funding Requirements The project funding requirements include projected expenditures plus anticipated liabilities. This information is very important for cost control. Work Performance Data Work Performance Data is the raw data of the observations of your project. Some examples of work performance data include actual cost, actual duration, and the percent of work physically completed. Work performance data shows status of various project parameters such as: how much work is completed, how much time has elapsed, the cost incurred so far, etc. Work performance data is used to create work performance information. Work Performance Data is the lowest level of detail about project work. Organizational Process Assets (OPA) The OPAs that can influence this process are: Existing Policies, Procedures, and Guidelines This includes both formal and informal policies, procedures, and guidelines related to cost estimating and budgeting Cost Control Tools Cost Control tools include computer-based programs like Microsoft (MS), Excel spreadsheets and MS Project, and techniques such as Earned Value Analysis. Monitoring and Reporting Methods This includes various cost monitoring and reporting methods used in the organization. 46 Project Cost Management Controlling Costs: Tools and Techniques Expert Judgement Examples of some expert judgment techniques that may be used during this process are: Variance analysis Earned value analysis VARIANCE ANALYSIS Variance analysis in project management is an analytical technique. In projects, variance analysis applies to schedule variance and cost variance. Variance analysis is used to determine the cause and degree of difference between the baseline and actual performance. Project manager uses results of variance analyses to maintain control over a project. Variance analysis may also help identify emerging trends that may signal concern. Variance analysis also helps project team to ensure appropriate corrective actions are identified and completed. Variance analysis can provide effective control against further cost and schedule problems that may seriously impact the successful completion of a project. EARNED VALUE ANALYSIS The earned value (EV) refers to the value of completed work expressed in terms of the approved budget assigned to that work for a schedule activity or work breakdown structure component. Earned Value Management is a management methodology that integrates scope, schedule, and resources. EVM is used for objective measurement of project performance and progress. To measure performance, we determine the budgeted cost of work performed (BCP) and compare it to the actual cost of work performed (ACWP). BCWP is earned value and ACWP is the actual cost. To measure the progress, we compare the earned value to the planned value. EVM can help prevent scope creep, improve communication with stakeholders, reduce risk, help in profitability analysis/project forecasting, achieve better accountability, and improve performance tracking. To understand the concept of EVM, consider an example. Let us say a project named A has been approved. The approved duration is one year and 47 Engr. Dr, Amir Manzoor the budget is X. The project would spend 50% of its approved budget in the first six months. Let us assume that after six months it has been reported that 50% of the project budget has been spent. However, this information is not enough to conclude that project is proceeding as planned. It is possible that the project spent 50% of its budget but was only able to complete 25% of the project work. That would mean project is not doing well. EVM addresses such issues and attempts to provide a more transparent and objective method of measuring project performance. Figure 2 represents relationships between different components of EVA. This diagram is also called a S-curve. Note that MR = Management Reserve, PMB = Performance Management Baseline=BAC and PBB = Project Budget Baseline, and CBB = Project Budget Base = PMB + MR. F IGURE 2: EVA C OMPONENTS : T HE S-C URVE Data Analysis Some important data analysis techniques that can be used in this process are discussed below. EARNED VALUE ANALYSIS (EVA) EVA involves a comparison of performance measurement baseline to the actual schedule and cost performance. EVA develops and monitors three key 48 Project Cost Management dimensions for each work package and control account: Planned value, Actual Cost, and Earned Value. 1. Planned Value (PV) Projects often have assigned budgets. Planned value is the sum of the approved cost estimates including any overhead allocation) for activities (or portions of activities) scheduled to be performed during a given period (usually project-to-date). Planned value ties the overall project budget to the original project schedule. At a given point in time, PV defines the physical work that should have been accomplished. Calculation of PV is based on the planned schedule of activities. As such, PV essentially represents the value of a project that would be considered complete, or earned, if the project were running on schedule. The total PV of a project is also known as budget at completion (BAC). Planned value is calculated in relation to the value of the project budget at completion, which is commonly referred to as the BAC. The BAC represents 100% of the planned budget. The formula to calculate Planned Value is simple. Planned Value = (Planned Percent Complete) X BAC Percent Complete refers to an estimate expressed as a percent, of the amount of work that has been completed on an activity or a component of work breakdown structure. There are two types of the Percent Complete: the relative and absolute one. The relative percent complete is subjective assessment of the work package about the performed services in this work package. The absolute percent complete describes the work package that has been completed. Example Assume that a project is to be completed in 12 months. The budget of the project is $100,000. Six months have passed and the schedule says that 50% of the work should be completed. Here: Project duration = 12 months, Project cost (BAC) = $100,000, Time elapsed = 6 months, Percent complete= 50% (as per the schedule) Therefore, 49 Engr. Dr, Amir Manzoor Planned Value = 50% of the value of the total work = 50% of BAC = 50% of $100,000 = (50/100) X 100,000 = $50,000 Therefore, the project’s PV is $50,000. 2. Actual Cost The term actual cost is a significant concept in project cost management. Actual cost refers to total costs (both direct and indirect) actually incurred and recorded in accomplishing work performed during a given time period for a schedule activity or work breakdown structure component. It is the total cost incurred in accomplishing the work measured by EV. Actual cost is also called the actual cost of work performed (ACWP). Actual costs include direct and indirect costs. These costs are itemized in detail. The AC will have no upper limit; whatever is spent to achieve the EV will be measured. Example Assume that a project is to be completed in 12 months. The budget of the project is $100,000. Six months have passed, and $60,000 has been spent already. On a closer review, project manager finds that only 40% of the work has been completed so far. Since the AC is the amount of money that has been spent so far, the project’s AC is $60,000. 3. Earned Value (EV) The EV is the value of completed work expressed in terms of the approved budget assigned to that work for a WBS component. A measured EV must not be more than the authorized PV budget for the particular WBS component. Earned Value is also known as Budgeted Cost of Work Performed (BCWP). Project managers monitor EV to determine project status and to determine the long-term performance trends. The formula to calculate the Earned Value is: Earned Value = [% of completed work] X [BAC (Budget at Completion)] Example Assume that a project has to be completed in 12 months. The budget for the project is $100,000. Six months have passed, and $60,000 has been spent. On a close review, project manager finds that only 40% of the work has been completed to date. The EV for the project will be calculated as follows: 50 Project Cost Management Earned Value = 40% of the value of total work = 40% of BAC = 40% of 100,000 = $40,000 Therefore, the EV of the project is $40,000. 4. Estimate at Completion (EAC) EAC refers to the expected total cost of a schedule activity, a work breakdown structure component, or project when the defined scope of work will be completed. EAC is equal to the actual cost (AC) plus the estimate to complete (ETC) for all of the remaining work. EAC = AC + ETC. The EAC may be calculated based on performance to date or estimated by the project team based on other factors, in which case it is often referred to as the latest revised estimate. If the project has encountered a one-time (atypical) variance, the following formula may be used: EAC = actual costs (AC) + budget at completion (BAC) – earned value (EV) If the project has encountered a variance that is expected to recur and continue to affect the project (typical), the following formula may be used: EAC = budget at completion (BAC) ÷ cost performance index (CPI) 5. Estimate to Complete (ETC) Estimate to Complete (ETC) refers to the expected additional cost needed to complete an activity, a group of activities, or the project. Most techniques for forecasting ETC include some adjustment to the original estimate based on project performance to date. In other words, Estimate to complete (ETC) is a forecast of how much more money will need to be spent to complete the project. Variance Analysis In EVM, variance analysis explains variances in cost, schedule, and variance at completion (VAC). The variance at completion (VAC) is the difference between the total budget of the project, termed the budget at completion (BAC), and the estimated total cost of the project, termed the estimate at completion (EAC). The VAC gives a projection of the amount over or under the budget at completion of the project. This project management concept is the difference between the expected or baseline cost of the project and the 51 Engr. Dr, Amir Manzoor current estimated cost. If the VAC value is positive, the project will be under budget. If the VAC value is negative, the project will be over budget. In ideal situation, VAC value should be close to zero, which means that the estimate is accurate. It also indicates that the project manager need not plan for any contingencies. Projects that do not use EVM perform variance analysis by comparing planned cost against actual cost. The variance identified shows the difference between the cost baseline and actual project performance. An important aspect of project cost control is determination of the cause and degree of variance relative to the cost baseline. Based on this information, project manager decides if a corrective/preventive action is needed. Below we discuss some example of variance analysis. 1. Schedule Variance Schedule Variance (SV) is a measure of schedule performance. Schedule variance tells us how late our project is, but does so in terms of dollars. Schedule variance (SV) is calculated as the difference between earned value (EV) and planned value (PV). SV = EV – PV A negative value of SV means that we are behind schedule. A positive value of SV indicates that we are trending ahead of schedule. A variance of zero indicates the project is exactly on schedule. However, if a project is $100K late, how late is it in terms of days, months, or years? SV cannot give us this answer. 2. Cost Variance (CV) Cost variance is the differential between the initial and the final cost incurred on the project. Cost variance is considered as an indicator of the cost estimating accuracy and a measure of project performance because it indicates how much the project is over or under budget. Cost Variance is calculated as: Cost Variance (CV) = [Budgeted cost of work performed (BCWP)] – [Actual cost of work performed (ACWP)] 52 Project Cost Management If CV=0, the project is considered on budget. If CV>0, the project is considered under budget. If CV<0, the project is considered over budget. A negative CV is difficult to overcome. 3. Schedule Performance Index (SPI) and Cost Performance Index (CPI) Schedule Performance Index (SPI) and Cost Performance Index (CPI), like variances, help project team to analyze the efficiency of schedule performance and cost performance of any project. Schedule Performance Index (SPI) SPI indicates how much project work has been accomplished against the planned work SPI is calculated as: SPI = EV/ PV If SPI>1, it means the project is running ahead of schedule. If SPI=1, it means project is on schedule. By subtracting SPI value from 1 we can find out by what percentage our project is ahead or behind schedule. Example Assume that a team is managing a hotel-room renovation project. The project budget is $1500 and project is 40% completed. The project duration is 3months and planned expenditure per month is $500. To evaluate the project status at the end of first month, the SPI will be calculated as follows. BAC = $1,500, EV = $600, PV = $500 SV = EV – PV = $600 – $500 = $100 The value of SV indicates that the project is ahead of schedule) SPI = EV ÷ PV = 1.2 The SPI value indicates that the project is ahead of schedule by 20%. 53 Engr. Dr, Amir Manzoor Cost Performance Index CPI is a measure of the cost efficiency of budgeted resources. CPI is expressed as the ratio of earned value to actual cost. The CPI helps you analyze the efficiency of the cost utilized by the project. The CPIS can be calculated as follows: Cost Performance Index = (Earned Value) / (Actual Cost) AC CPI = EV / If CPI<1, it means the project is over budget. If the CPI>1, it means the project is under budget. If CPI=0, it means the project is on budget. A consistently high or low value of CPI may indicate problems in project planning and/or cost estimates. In such cases, project team should check accuracy of all assumptions and estimates. Corrective actions should be taken, if needed. Example Assume you have a building construction project that has to be completed in 12 months. The budget of the project is $500,000. Six months have passed and $80,000 has been spent. A close review of project reveals that only 30% of the work has been completed so far. The CPI for the project will be calculated as follows: Actual Cost (AC) = $80,000 Planned Value (PV) = 50% X $500,000 USD = $250,000 Earned Value (EV) = 30% X $500,000 USD = $150,000 Cost Performance Index (CPI) = EV / AC = 150,000 / 80,000 = 1.875 The value of CPI is greater than one. It means, the project is under budget. Variances and indexes both are important. Indexes provide us the ratio between the two values. Cost or schedule variances give us the variance in dollar form. Negative cost or schedule variance means project performance is not good. One limitation of variance is that it cannot compare the health of the project with another project if your organization has many projects. In such cases, you will need Performance Indexes to compare the health of the project among many projects. The Performance Index is the ratio between 54 Project Cost Management the parameters. Use of performance indexes makes it easy for project manager to compare the relative health of all projects. Table 3 summarizes the key terms of EVM. TABLE 3: KEY TERMS OF EVM, THEIR INTERPRETATION, AND FORMULAS Acronym Term Interpretation Formula BAC Budget At According to the According to Completion original spending plan, the original what was the total spending plan. budget for the project? PV Planned Value According to the PV = BAC * original spending plan, (Planned % what value of work Complete) should have been completed as of today? EV Earned Value What value of work EV = BAC* (% has actually been Actual completed as of Complete) today? AC Actual Cost What is the actual cost What is actually incurred on the spent project as of today? EAC Estimate Completion at Based on today’s EAC = AC + situation, how much New ETC would the total project EAC = AC + cost? BAC – EV EAC BAC/CPI 55 = Engr. Dr, Amir Manzoor ETC Estimate Complete to Based on today’s ETC = EAC situation, how much AC more the project would cost till completion? VAC Variance Completion at As of today, how VAC = EAC – much over or under BAC budget do we expect the project to finally be, compared to the original estimate? CV Cost Variance Difference between CV = EV – AC the actual value earned and the actual cost incurred –ve means over budget +ve means under budget. SV Schedule Variance Difference between SV = EV – PV the actual value earned and value that was planned to be earned as of today –ve means behind schedule +ve means ahead of schedule. CPI Cost Performance Index For every 1$ spent, CPI = EV/AC what is the value earned on the project. Less than 1 means spending more than earning, more than 1 means earning more than spending. 56 Project Cost Management SPI Schedule Performance Index For every 1 unit of SPI = EV/PV work that was planned to be completed, how much is actually completed? Less than 1 means less work has been completed than planned and more than 1 means more work has been completed than planned. TCPI To-Complete Performance Index Estimate of future cost performance that is required to complete the project within the approved budget. This budget may be BAC or EAC. More than 1 is bad, less than 1 is good. TEAC Time Estimate The forecasted total (No. At Complete number of days at schedule project completion days)/SPI TVAC Time Variance The difference No. of schedule At Complete between the TEAC days - TEAC and the original project duration expressed in days TCPI = (Remaining Work) / (Remaining Funds) = (BAC – EV) / (BAC – AC) of Table 4 summarizes how to interpret the values of cost and schedule variance/indices to understand project performance. 57 Engr. Dr, Amir Manzoor TABLE 4: INTERPRETING COST AND SCHEDULE VARIANCE/INDEX Performance Measures Cost Schedule SV > 0 & SPI >1 SV = 0 & SPI =1 SV < 0 and SPI < 1 CV > 0 Ahead of On schedule; Behind and schedule; Under budget schedule; CPI >0 Under budget Under budget CV = 0 Ahead and schedule; CPI =1 budget of On schedule; Behind On On budget schedule; budget On CV < 0 Ahead of Ahead of Behind and schedule; Over schedule; Over schedule; Over CPI < 1 budget budget budget Let us discuss few examples that covers all concepts related with EVM. Example 1 Take example of a construction project that has an allocated budget of $ 5 million and 20 activities that are equally important. The project duration is 10 months. We also assume that the spend rate will remain same till project completion. Assume that five months have passed and project is 40% complete and $3 million has been spent. We would like to calculate the EV of the project at the end of 5 months. Here BAC = $5 MILLION PV = $2.5 MILLION AC = $3MILLION EV = BAC *(AC) = $5 MILLION * 0.4 = $2MILLION 58 Project Cost Management CV = EV – AC = $ 2 – $ 3 = -$1 MILLION (This shows that project is over budget since CV is less than 1) CV% = (CV) / (EV) * 100% = ($ 1) / ($ 2) * 100% = 50% (This shows project is over budget) SV = EV – PV = $2 – $ 2.5 = -$ 0.5 MILLION (This shows that project is behind schedule since schedule variance is negative) SV% = (SV) / (PV) = ($ 0.5) / ($ 2.5) * 100% = 20% behind schedule VAC = BAC – EAC = $ 5 – $ 7.5 = -$ 2.5 (This shows that project is over budget since VAC is negative) CPI = (EV) / (AC) = $2 / $3 = 0.667 (This is not a good sign because CPI is less than 1 and that means our actual cost is greater than planned) SPI = (EV) / (PV) = $2 / $ 2.5 = 0.8 (This is not a good sign because SPI is less than 1 and that means we are behind the planned schedule) EAC = AC + ((BAC – EV) / CPI)) = ($ 3) + (($ 5 – $ 2) / 0.667)) = $ 7.5 MILLION ETC = EAC – AC = $ 7.5 – $ 3 = $ 4.5 MILLION (expected cost to finish) Example 2 Consider a project data as shown below. Project Start Date: 1-Apr-18 Project End Date: 18-Sep-18 Number of Calendar Days: 167 Project Budget (BAC) Hours: 3456 Project Budget (BAC) Dollars: $278,400 EV Data Week PV EV AC 1 7600 3800 7600 59 Engr. Dr, Amir Manzoor 2 15200 7600 15200 3 22800 11400 30000 4 30400 12000 31000 5 46720 15200 33000 6 50000 50000 54000 7 75000 65000 75000 8 85000 65000 95000 9 95000 65000 105000 Table 5 shows the EVM calculations for this project. 60 Project Cost Management TABLE 5: EVM CALCULATION SPI Index CPI 0.50 0.50 0.50 0.39 0.33 1.00 0.87 0.76 0.68 Variance CV EAC ETC VAC T -3800 -3800 556800 549200 -278400 1 -7600 -7600 556800 541600 -278400 1 -11400 -18600 732632 702632 -454232 1 -18400 -19000 719200 688200 -440800 1 -31520 -17800 604421 571421 -326021 1 0 -4000 300672 246672 -22272 1 -10000 -10000 321231 246231 -42831 1 -20000 -30000 406892 311892 -128492 1 -30000 -40000 449723 344723 -171323 1 SV 0.50 0.50 0.38 0.39 0.46 0.93 0.87 0.68 0.62 61 Engr. Dr, Amir Manzoor 62 TREND ANALYSIS Project Cost Management It is sometimes necessary to identify trends. Trend analysis uses a mathematical model of past performance to determine whether the current performance is better or worst. Trend analysis show how well each project is doing and, with the passage of time, their performance trends can be used to predict the eventual project outcome. Trend analysis can work as an early warning system by warning project manager in advance of the potential future problems of the project if the identified trends persist. The project team can use the results of trend analysis for timely analysis and take any recommend preventive actions. RESERVE ANALYSIS In the process of controlling costs, project team uses reserve analysis to monitor the status of contingency and management reserves. This monitoring helps establish whether these reserves are still needed or if additional reserves are needed. The unused contingency reserves may be removed from the project budget. Upon request, additional reserves may be added to the project budget. To-Complete Performance Index (TCPI) The TCPI is a comparative metric of EVM techniques that is used to determine if an independent estimate at completion is reasonable. The TCPI tells us the cost performance efficiency required for the remainder of the project to achieve the desired final cost. TCPI indicates the budget for work remaining versus the estimate for work remaining. By measuring TCPI, project team tries to determine whether project has adequate resources capable to complete at the efficiency required to achieve project estimate to complete. TCPI is a ratio of the work remaining to be accomplished divided by the amount of unspent funding. TCPI is calculated as follows: TCPI = [work remaining to be accomplished] / [amount of unspent funding] = [Total project budget (Budget at Completion or BAC)] / [Earned Value (EV) accrued] = (BAC – EV) / (EAC – AC) The unspent funding can be calculated as the difference between the Actual Cost (AC) incurred to date and the target total cost (TC) the project is required to achieve, either the original BAC, or a different target cost agreed 63 Engr. Dr, Amir Manzoor by management. As such, the unspent funds can be determined in many ways including: As the difference between the AC and the BAC As the difference between the AC and an Estimate At Completion (EAC) approved by management In these cases, TCPI will be calculated as follows: When the desired final cost is the original project budget, the TCPI can be calculated as: TCPI = (BAC – EV) / (BAC – AC). When the desired final cost is an estimate at completion, the TCPI can be calculated as: TCPI = (BAC – EV) / (EAC – AC). The value of TCPI should always be close to 1.0. If TCPI < 1, the target cost should be relatively easy to achieve or better. If TCPI = 1, the target will be achieved by maintaining the current level of performance. If TCPI >1, an improvement in performance is required and meeting cost goals is likely unachievable. Project Management Information System (PMIS) A PMIS is used to monitor different parameters of EVM i.e. PV, EV, and AC. A graphical analysis is done to see any trends and predict range of possible results. Controlling Costs: Outputs Work Performance Information Work Performance Information is the comparison between the actual data and the planned data. Work performance information helps monitor project progress and compares it with the planned progress. WPI also helps in forecasting and taking corrective/preventive action if needed. With respect to cost control, WPI provides a comparison of project current progress with the cost baseline. Any variances are evaluated at the work 64 Project Cost Management package level and control account level. Projects using EVM include CV, CPI, EAC, VAC, and TCPI in their work performance reports. Work performance reports are physical or electronic reports on work performance information. The purpose of using work performance reports is to make decisions or raise issues, actions, or awareness about the project performance. Status reports, memos, information notes, recommendations, and updates are some examples of these reports. Work performance reports are very useful tool to communicate project status and progress with project stakeholders. Utilizing these reports, project stakeholders can decide future course of action for the project. The format of the performance reports may be any combination of different formats such as Burndown Chart, S-Curve, Bar Charts, Histograms, Tables, and Run Charts. Using work performance reports, stakeholders gain a better understanding of project health, and can make a decision based on these objective data and analysis. Cost Forecasts Forecasts refer to predictions made by the project team on the particular aspects of projects. These forecasts are derived through a careful and explicit evaluation of all information and knowledge available. Forecasts can be updated and reissued based on changes to that information. Forecasts can also be updated as the project is executed and additional work performance information is available. There are two important forecasts in a project environment: cost forecast and schedule forecast. Cost forecasts include forecasts such as the project’s estimate to complete (ETC), estimate at completion (EAC), budget at completion (BAC), and to-complete performance index (TCPI). Project team either calculates EAC or develop a bottom-up EAC. This EAC value is documented and communicated to stakeholders. Change Requests After the project is baselined, the deliverables are progressively elaborated into activities. This process of progressive elaboration may discover work that initially was not included in the original project baseline. This additional work may generate requests to change the project baseline. A change request is a document that includes a call for an adjustment of a system, states what needs to be accomplished, but leaves out how the change should be carried out. Change requests are formal proposals to modify any document, deliverable, or baseline. An integrated change control process is used to 65 Engr. Dr, Amir Manzoor review and dispose all such change requests. Important elements of a change request are: • Change request identification number • Customer identification number • Any applicable deadline • Whether the change is required or optional • Type of change • Brief description of change (i.e. a change abstract) Change requests can originate from a variety of sources including problem reports, enhancement requests from users, events in the development of other projects, changes in underlying structure and or standards, demands from senior management and stakeholders, and unclear understanding of the goals and the objectives of the project. There are several types of change requests. Corrective action: Corrective action refers to changes made to bring expected future performance of the project into line with the plan. Preventive action: Preventive action refers to documented direction to perform an activity that can reduce the probability of negative consequences associated with project risks. Defect repair: Defect repair refers to a willful act to modify a deliverable or a component or the whole system to remove Defects and make such a deliverable/component or the whole system conformant to the stated needs and specifications. Updates: Updates refer to changes to formal project documents to reflect modified or additional ideas or content. The project performance review may generate a change request to the cost and schedule baselines. All change requests are processed through an integrated change control process. Project Management Plan Updates 66 Project Cost Management As a result of carrying out the process of controlling costs, many subsidiary plans of project management may be updated. Cost management plan may be updated to incorporate the revised control thresholds or accuracy level of estimates. Any approved changes in scope, resources, or cost estimates may result in updating of cost baseline and/or performance measurement baseline. Project Documents Updates As a result of carrying out this process, various project documents may be updated. The process of cost control may make new assumptions and identify new constraints on resource productivity and other factors influencing cost performance. This process may also revisit or change the existing assumptions and constraints. The assumptions log is updated with this new information. Review of cost performance and efficiency may require revisiting the original basis of estimates and updating cost estimates. During process of cost control, new, efficient, and effective techniques can be used to manage various aspects of project cost management (including budgeting, variance analysis, forecasting etc.). New and valuable lessons can be learned with respect to corrective actions used to respond to cost variances. These lessons are recorded in lessons learned register so that they could be used in later phases of the project or future projects. The cost variances may go beyond the cost threshold. In that case, risk register may will be updated. 67 APPENDICES 68 Project Cost Management This page was intentionally left blank. 69 Engr. Dr, Amir Manzoor Appendix 1: Case Study: Project Cost Management Tom Wyner was employed by Turner Corporation, the largest construction company in the country. Tom graduated from one of the top engineering schools in the country. Being intelligent, competent, and a strong leader he quickly worked his way up the corporate ladder. Turner Corporation recently got a US$5 billion 5-year contract from Federal Aviation Authority (FAA) to build the largest international airport in the country. The New Capital International Airport would be the main international airport serving the capital city of the country. It would be country’s first Greenfield airport and it would be built built 20 km outside the capital city. The construction of the new airport was planned in response to increasing air traffic and passenger load at the existing international airport in the capital city. It was estimated that the number of passengers at the current airport is growing by 14 percent annually compared to national air passenger growth rate of less than four percent, making it the second busiest airport in the country. The whole project was financed by FAA on its own. It was to be built on more than 3200 acres of land and consisted of a passenger terminal building, 2 runways, taxiways, apron and parking bays for wide-body aircraft. There is also a cargo terminal, air traffic control complex, fuel farm, as well as a fire, crash, and rescue facility. It was to be equipped to handle all types of aircraft including the new generation aircraft such as the Airbus A380, Boeing 747-8 and Airbus A350 XWB aircraft. The new airport would have an 180,000m² modular terminal building which would be initially capable of handling 9 million passengers and 80,000 metric tons cargo per annum. The numbers were expected to reach 25 million passengers by 2024. Being a new airport, a significant portion of the land was earmarked for commercial purposes such as duty-free shops, hotel and convention center, air malls, business center, food courts, leisure and recreational facilities. It was a unique project of the Federal Aviation Authority (FAA) and designed by top global airport engineering companies in the world. This project was the company’s largest endeavor, and it had tremendous potential for future growth and revenues. Unfortunately, there were problems managing this large project. After three years of start of the project Turner Corporation had already replaced five project managers on this project. Now, Tom was appointed as the new project manager for this project. The stakes for Turner Corporation were high. The FAA officials were reviewing this project to evaluate its performance to date and the 70 Project Cost Management potential impact on their budgets before discussing funding for any new projects. There was high probability that FAA could transfer this project to another firm if they found Turner’s performance unsatisfactory. Tom called upon a meeting of his team and was very upset when he found that most of the issues keeping project off-track were cost-related issues. His team informed him that detailed financial studies were not done before starting the technical work on project. Although Tom had a degree in engineering, he had no formal education and little experience in finance. Tom knew that he could not focus on just the technical aspects of projects if he wanted to move ahead in his career. He had to find a solution to the cost manage issues fast as the time was running out. 71 Engr. Dr, Amir Manzoor Appendix 2: Cost Management Plan Cost Management Plan Internal Revenue and Information System (IRIS) Project Zulu Consultants 13 M.A. Jinnah Road Karachi, Sindh, Pakistan 75240 22-10-2019 72 Project Cost Management Date Submitted for Review: 10/30/2018 Formal Review My signature below indicates I have reviewed this document: Role Reviewer Name Signature Date Reviewed Project Director John Kerry Version Number Version Date Revision Author Summary of Major Changes Made 0.01 09/09/2018 John Brown Final Draft 11/01/2018 73 Engr. Dr, Amir Manzoor 1. OVERVIEW IRIS Project Brief The current systems used by Sindh Board of Revenue (SBR) are standalone. The long-term business and strategic plans of SBR emphasize use of technology. The IRIS project is aimed to increase the number of taxpayers and increase tax collection. The IRIS project aims to achieve these objectives by increasing voluntary compliance, improving customer online services, and improving audit, collection, and return processing activities. By completing IRIS project, SBR aims to develop an expanded and responsive tax infrastructure. IRIS will be a customer‐centric automation system based on a functional organizational structure. IRIS will help SBR reengineer current tax regime and adopt tax administration best practices. IRIS will be an intuitive and easy to use system that will enhance efficiency of SBR employees by streamlining and automating current processes, reducing paper, and providing remote work opportunities. IRIS is a modular system based on flexible, agile, expandable, and sustainable technology that will be able to accommodate any changes in the system for timely implementation of legislative changes. The IRIS project will allow the SBR to meet the expectation of all of its customers into years to come. Some of the key objectives of IRIS project are: Increases tax revenue by 45% Improve customer service by expanding online services Reengineer and improve current processes Provide the ability to work securely anytime and from anywhere Provide an intuitive and easy to use system Improve access to data and data sharing 1.1 Purpose The purpose of the cost management plan is to ensure project costs are planned based on project need, tracked, changed according to procedure, and reported on a regular basis. This plan will be reviewed and updated annually. The Sindh Board of Revenue (SBR) is the sponsor of IRIS project and 74 Project Cost Management Department of Information Technology (DIT) of Sindh Board of Revenue is the performing organization. 1.2 Assumptions Following are the assumptions of IRIS project. The project will manage cost on a modified cash basis. Under modified cash basis system, IRIS project will recognize payment at the time the goods/services are incurred. There exists an already approved baseline for IRIS project provided in the Feasibility Study Report (FSR) and Special Project Report (SPR). As such, this cost management plan will not describe how the baseline will be established. Both FSR and SPR are approved by the DIT. 1.3 Scope The Cost Management Plan will include the processes, roles, and tools used to plan and manage project costs throughout the life of the project. The following cost management activities will be covered in this plan. 1.3.1 Project Cost Management COST PLANNING Cost planning includes activities performed to identify and categorize costs based on project need by fiscal year. The IRIS cost management is guided by the Feasibility Study Report (FSR) and the latest Special Project Report (SPR) approved by Department of Information Technology of Sindh Board of Revenue (SBR). These two documents outline the financial plan for the life of the project by fiscal year. At the beginning of each fiscal year, the IRIS Project will use the latest approved financial plan of approved special project report as budget for the year, reconfirming projections and adjusting implementation of the projections accordingly. There are three main activities to IRIS Cost Planning: Establish baseline Adjust baseline 75 Engr. Dr, Amir Manzoor Compare and assess baseline with stakeholders COST MANAGEMENT This activity will cover management of changes in project costs, record expenditures, and track planned to actual cost and expenditures. Expense Tracking – This process will be used to all project-related expenses. The process will track each expense from the request for expense until payment of the expense. Cost Control – This process will be used to control and communicate any changes in the budget. This process will also document unplanned expenses and change in costs. Cost Reconciliation ‐ This process will reconcile budget to actual expenses on a monthly basis. This process will also monitor project costs. Cost Reporting ‐ This process will be used to produce various cost reports and metrics for IRIS Executive Management, Project Management and other stakeholders. 1.4 Roles and Responsibilities Role Responsibilities Project Director He/she will be responsible for managing overall project within the budgetary constraints. He/she will also approve funding documents. Business/Technical Project Manager He/she will be responsible to review projectfunding documents. Project Manager He/she will be responsible to approve cost management plan, develop project costs based on project need, and reviews/approve or deny project expenses. 76 Project Cost Management Cost Manager He/she will be responsible to track/reconcile project costs and assist in cost research. Project Administrator He/she will be responsible to lead the cost management effort and sponsor cost budgeting and tracking activities. IRIS Team Lead He/she will be responsible to identify funding needs and ensures all transactions have appropriate supporting documentation. SBR Office Accounting This department will be responsible to coordinates the accounting, customer billing, and invoice approval processes. SBR Budget Office This office will be responsible to coordinate the review and submission of budgetary documents to SBR. Change Control CCB will be responsible to make decisions on Board (CCB) issues that impact cost, schedule or resources. 2. COST PLANNING 2.1 Cost Baseline There exists an already approved baseline for IRIS project provided in the Feasibility Study Report (FSR) and Special Project Report (SPR). The FSR contains the project’s baseline cost projections for each cost category, by fiscal year for the entire life of the project. 2.2 Adjusting Cost Baseline In case there is a major deviation from the project’s scope or schedule or costs, the project office will submit a SPR to SBR. This SPR will be used as the basis to adjust the cost baseline. CCB will validate and approve any request for change in project resources greater than $0.25 million. A change request less than this amount can be reviewed and approved by the project77 Engr. Dr, Amir Manzoor management review meeting. In order to adjust baseline, multiple steps will be followed. Step 1- Analysis of Changes: The CCB will send the approved project time/budget change requests to project management office and the project cost manager. In case the approved changes will cause a variance of over 10% of the total budget/time, the cost manager will review and detail the changes. Cost manager can use many documents to detail the changes. These documents may include previously approved FSR and PSR, economic analysis, budget change proposal, project schedule, and current budget report. In addition, the Cost Manager will contact and receive input from the IRIS Team Leads regarding the impact of changes to their budget and resources. Step 2- Quantification of Costs: The project management office, team leads, and technical/business project managers will help cost manager to research and quantify various costs associated with IRIS project. Step 3- The SPR: The project management office and the cost manager will work together to develop a SPR based on the current needs of the project. The team leads will review the SPR to verify information and projections and provide feedback. Step 4- Approval of SPR: The IRIS Management Team will review and approve the SPR. The approved SPR will then be moved to the DIT. The DIT will provided final approval of the SPR for the IRIS Project. Step 6- Adjustment of Baseline and Projections: The cost manager will review the approved Economic Analysis and integrate it with the approved SPR to create the Adjusted Baseline. Step 7- Dissemination of Adjusted Baseline: The project management office will communicate to the IRIS Team the changes that have been approved for the project. 78 Project Cost Management 2.3 Confirmation/Adjustment of Current Year Spending Plan At the beginning of each fiscal year, the project will reconfirm the spending plan for the costs defined in the Economic Analysis Worksheets and in alignment with the project approach and timeline. The process will include multiple steps. First, the cost manager will review the approved SBR budget and compare the previous year’s budget to current year. Second, the IRIS project team leads will review expected costs for the current fiscal year. The project manager and the cost manager will meet with team lead to review current and requested resource needs as well as financial and resource requests. The cost manager will work with team leads to analyze the impact of SPR on the estimated project costs. The analysis will also provide alternatives for project costs given SPR restrictions and consequences for exceeding budgeted costs. Third, the project manager and the cost manager will develop a consolidated spending plan after taking on board the Project Director, Business and Technical Managers, and Team Leads. At the end, the proposed spending plan will be approved. The project director with the business and technical manager will approve the spending plan. 3. COST MANAGEMENT Each year, SBR will approve a SPR for IRIS that will form the basis for providing allocations to IRIS project. The IRIS project will continuously analyze the SPR to establish if changes in allocations are needed to meet SBR budget goals. At the end of each year, project will reconcile its expenditures against both its budget (based on SPR) and economic analysis. 3.1 Expenditure Tracking At the beginning of the fiscal year, project manager will develop projected costs. Expenditures can be initiated by a team lead or manager. The process of expenditure tracking will include multiple steps. First, all requests for expenditures will be reviewed and approved by the project management team. Each request must be accompanied by supporting documentation. Second, the cost manager will review the request and determine if the supporting documentation is sufficient. The cost manager would reconcile the request to the FSR, latest SPR, and SBR Standard budget for IRIS. The 79 Engr. Dr, Amir Manzoor cost manager would determines if the expenditure is a planned or unplanned expenditure. Purchase requests that are not in the spending plan are considered unplanned expenditures. Unplanned expenditures will also be analyzed before moving forward with the request. Third, the cost manager will review the analyzed request establish that the request meets the thresholds for the purchase policy. If yes, then request will be forwarded to the project-management team for authorization. Once authorization is received, the cost manager will request a purchase order. Fourth, the purchase will be executed through the SBR Acquisitions Branch. Fifth, the assigned staff member will follow the purchase until its receipt at SBR. Upon receipt, the item will be checked for accuracy before acceptance. The cost manager will track the purchases to anticipate future purchases. The cost manager will also verify that the actual cost equals the invoiced amount on purchase order. Any variance will be documented. 3.1.2 Ongoing Expenditure Tracking Expenditures that result from previous decisions made by the Project will also be tracked. Multiple steps will be involved in this process. First, the cost manager will document ongoing expenses. Second, the cost manager will review the ongoing expenses and determine if the supporting documentation is sufficient. The cost manager will reconcile the request to the FSR and SPR and SBR Standard budget for IRIS. The cost manager would also determine if the expenditure is a planned or unplanned expenditure. Third, the cost manager will discuss with the Project Director, Business/Technical Manager, and Project manager to confirm the need for the ongoing expenditure. The purchase is only made if the need is verified. Fourth, the Cost Manager will initiate the purchase of the item and follow the order until the purchase is received and completed. Fifth, the SBR Acquisitions Branch will arrange for the purchase of purchase orders. Sixth, the assigned staff member will follow the purchase until its receipt at SBR. Upon receipt, the item will be checked for accuracy before acceptance. The cost manager will track the purchases to anticipate future purchases. The cost manager will also verify that the actual cost equals the invoiced amount on purchase order. Any variance will be documented. 80 Project Cost Management 3.2 Cost Control and Changes This process will track actual expenditures, compare planned expenditures and actual expenditures, and determine any variances. This process will also be used to define, communicate, and reconcile changes and unplanned expenditures in the budget. It will be responsibility of project management team to escalate any variance close to 10%. 3.2.1 Reconciliation 3.2.1.1 MONTHLY RECONCILIATION The cost manager will obtain reports from SBR Accounting and reconcile these reports to tracks all expenditures. The cost manager will also reconcile the accounting reports to the Economic Analysis from the latest SPR. 3.2.1.2 YEARLY RECONCILIATION The administrative manager will coordinate and perform the reconciliation of the actual expenditures to the approved budget as well as actual to planned expenditures. He/she will work with the SBR Accounting Office to address any issues. 3.2.2 Cost Variances The cost manager will analyze cost variances by cost item by month and by year-end. For any variance greater than 10%, cost manager will document the rational and escalate it to the project management team. If the variance does not affect the overall project cost baseline, no other actions are required. The process of analyzing cost variances involves multiple steps. First, the cost manager will gather the variances for the project’s monthly, yearly and project lifetime costs. Second, the cost manager will calculate and analyze the costs and variances associated with the Monthly expenditure reports. Third, the cost manager will document the variances and the reasons why the variances exist. Fourth, the cost manager will report to project team any variance that is between 5% and 10%. Any variance greater than 10% will be escalated to CCB. 81 Engr. Dr, Amir Manzoor 3.3 Expenditure Reports and Metrics There will be several reports and metrics relate to IRIS project costs. 3.3.1 Monthly Expenditure Report The Monthly Expenditure Report will be provided by IRIS project to DIT. This report will contain the total amounts for each category of expense for the project to date. The administrative manager will coordinate and perform the reconciliation of the actual expenditures to the approved budget as well as actual to planned expenditures. The cost manager will develop a monthly report showing the actual vs budgeted costs for the month. This report will be provided to the management team for discussion. To generate monthly expenditure report, the cost manager will gather data for monthly expenditures. After that, this data will be checked for accuracy and reconciled against the original source reports. 3.3.2 Monthly status report The status report is completed each month by the Project Management Office staff. It is reviewed and approved by the Project Director and sent to DIT along with a copy of the project schedule. The monthly status report is divided into three sections: Cost-Tracking, Milestone Tracking, and Project Status. Each of the sections is updated each month. The Project Manager and Business/Technical Project Managers review and approve the Monthly Status Report for presentation to the Project Director. The Project Director reviews and approves the Monthly Status Report for submittal to DIT. The IRIS Project will report expenditures to project stakeholders. To develop monthly status report, multiple steps will be taken. The IRIS project will collect and compute costs incurred by the project. After that, the monthly expenditure report will be used to provide a comparison of the actual costs vs the SPR totals and calculate the one‐time and continuing cost variances. The monthly status report also includes milestone tracking. If the milestone is delayed, the cause and impact to implementation date must be completed. The project status report also includes the following items: 82 Project Cost Management Percent complete Current status accomplishments The percentage complete is updated from the project schedule. and This section is updated procurement status meetings. from Current status report This is series of questions regarding changes to project schedule, scope, and resources. Variances Variances in schedule, milestones, deliverables, resources, one‐time costs and continuing costs are computed for each element. Monitoring vital signs scorecard The project rates itself based on three variables and point totals are assigned based the answer. (e.g. High‐Probability, High impact risks 0 to 3 is 0 points; 4 to 6 is 1 point; >6 is 3 points.) Look‐ahead view The report has a series of questions forecasting statuses for the project in the upcoming month. 3.3.3 Special Project Report This monthly report will be developed by the cost manager and provide (in narrative form) the significant project expenditures that occurred in the prior month. This report will provide a comparison between the actual and proposed cost in the SPR being submitted for approval and the last SPR. This will be a reconciliation of prior and current plans for the project. 3.3.4. Cost Closeout Report The project sponsor will accept all project deliverables and products. After this approval is obtained, the project manager will review, reconcile, and verify the project costs and budget information as complete. The project manager will develop a project cost closeout report that would include 83 Engr. Dr, Amir Manzoor finalized project cost closeout information. Project manager will review lessons learnt related to project costs. Any identified areas of improvement would be documented for future projects. 4. RECOMMENDED COST MANAGEMENT PRACTICES Following are some recommended practices for cost management of IRIS project. Realistic Estimates Project team can have better understanding of project risks and opportunities provided various estimates used in the project are as realistic as possible. In order to do so, project team would need to follow a structured approach to determine amount of work and estimating the associated costs. Cost overruns and costs over budget can still make a project failure even if the project delivered the desired product/service on time. Cover All Costs There can always be hidden or unexpected costs on any project. All cost estimates must take into account all the required project work and resources. Costs Tracking A consistent collection methodology should be adopted so that all actual costs of the project could be tracked on time. Cost Analysis and Forecasting These two activities should be ongoing throughout the life cycle of the project. Doing so, project team would ensure that all relevant stakeholders ae informed about various project costs and managing risks related to project costs. Communication Project team must regularly communicate with all relevant stakeholders to answer their questions regarding project costs and budget. This regular communication would also help avoid risks related to project costs. 84 Project Cost Management Red Flags Project team would proactively monitor project costs to look for any red flags e.g. inaccurate reporting of costs. 85 Engr. Dr, Amir Manzoor Appendix 3: Cost Estimates Summary Cost Estimates Summary Department of Alternative Energy Sindh Wind Farm Project 86 Project Cost Management Project Name: Cost Estimate Summary Project Manager Date Prepared Category Labor – Employee Labor – Contract Outsourced Work Travel Training Other Labor Related Equipment Supplies Hardware Software Other Other Subtotal Project Management (15%) Risk Contingency Estimating Contingency Misc. Total Estimated Cost Description Cost If not included above 87 Engr. Dr, Amir Manzoor Appendix 4: Project Budget Project Budget Department of Alternative Energy Sindh Wind Farm Project 88 Phase or Categ ory Title Task Task Task Sub Task 89 Under(Over) Under(Over) Project Manager Actual Start Date Actual Fixed Costs Materials Labor Budget Tasks Budget Other Travel Material $/Unit Units Rate Hours Project Cost Management Engr. Dr, Amir Manzoor Sub Task Sub Task Task Phase or Category Title Task Task Task Task Task Phase or Category Title Task 90 Project Cost Management This page was intentionally left blank. 91 Engr. Dr, Amir Manzoor Appendix 5: Budget Log Budget Log Department of Alternative Energy Sindh Wind Farm Project 92 Project Cost Management The Table 1 shows a sample budget log with a sample entry for a hypothetical project. In an investigation of the project finances, it has been revealed that actual hourly pay rate has increased. Further examination revealed that this increase is due to high sums of overtime being paid. One possible solution to this issue is change in procedures. This change would require project manager to seek mandatory approval of project sponsor before making overtime payments. Table 1: Sample Budget Log Starting Descript Date of Estimat Actual Varianc Remaini Budget ion of Expendit ed Cost Cost e (+/-) ng Expense ure Budget $60000 Hourly 11/01/20 $25,000 $30,000 $5000 $30000 Payments 18 93 Comments / Action Required Take prior approval of project sponsor. Engr. Dr, Amir Manzoor Appendix 6: Activity Cost Estimates Activity Cost Estimates Department of Alternative Energy Sindh Wind Farm Project 94 Project Cost Management Project Name: _______________________________________________ Date of Preparation:_________________________________________________ 95 Additional information Confidence Interval Range Assumptions/Constraints Method Estimate Reserve Indirect Direct Resource WBS ID Costs Parametric Estimate Engr. Dr, Amir Manzoor Appendix 7: Variance Analysis Report Variance Analysis Report Department of Alternative Energy Sindh Wind Farm Project 96 Project Cost Management Project Name: _________________________________ Project Manager: _______________________________ Project Sponsor: _______________________________ Date of Report Preparation: ______________________ Reporting Period: ______________________________ SCHEDULE VARIANCE Planned Result Actual Result ROOT CAUSES 1. 2. 3. 4. PLANNED RESPONSES 1. 2. 3. 4. COST VARIANCE 97 Variance Engr. Dr, Amir Manzoor Planned Result Actual Result Variance ROOT CAUSES 1. 2. 3. 4. PLANNED RESPONSES 1. 2. 3. 4. QUALITY VARIANCE Planned Result Actual Result ROOT CAUSES 1. 98 Variance Project Cost Management 2. 3. 4. PLANNED RESPONSES 1. 2. 3. 4. 99 Engr. Dr, Amir Manzoor Appendix 8: Earned Value Status Report Earned Value Status Report Department of Alternative Energy Sindh Wind Farm Project 100 Project Cost Management Project Name: _________________________________ Project Manager: _______________________________ Project Sponsor: _______________________________ Date of Report Preparation: ______________________ Budget at Completion: ______________________________ Current Cumulative Value Reporting Period Current Reporting Period Planned (PV) Value Earned (EV) Value Actual Cost (AC) Schedule Variance (SV) Cost Variance Schedule Performance Index (SPI) Cost Performance Index (CPI) Percent planned 101 Previous Reporting Period Engr. Dr, Amir Manzoor Percent earned Percent spent Estimate at Completion (EAC) justification and explanation To Complete Performance Index (TPCI) 102 Project Cost Management This page was intentionally left blank. 103 Engr. Dr, Amir Manzoor Appendix 9: Cost Estimation Worksheet Cost Estimation Worksheet Department of Alternative Energy Sindh Wind Farm Project 104 Project Cost Management Project Name: _______________________________________________ Date of Preparation:_________________________________________________ Parametric Estimate WBS ID Cost Variable Cost Unit Per No. of Units Cost Analogous Estimate WBS ID Previous Similar Activity Previous Similar Activity Cost Current Activity Multiplier Cost Estimate Weighted Value Cost Estimate Three-point Estimate WBS ID Cost Optimistic Pessimistic Most Likely 105 Engr. Dr, Amir Manzoor Appendix 10: Bottom-Up Cost Estimation Worksheet Bottom-Up Cost Estimation Worksheet Department of Alternative Energy Sindh Wind Farm Project 106 Project Cost Management Project Name: _______________________________________________ 107 Estimate Reserve Indirect Costs Other Direct Costs Travel Equipment Supplies Material Total Labor Labor Rate Labor Hours WBS ID Date of Preparation:_________________________________________________ Engr. Dr, Amir Manzoor Appendix 11: Project Cost Baseline Cost Baseline 13000 13300 6 7 11500 7200 4700 1500 1700 1 2 3 4 108 5 Project Cost Management This page was intentionally left blank. 109 Engr. Dr, Amir Manzoor Appendix 12: Project Budget Request Project Budget Request Department of Alternative Energy Sindh Wind Farm Project 110 Project Cost Management Revision History Versio Date Author(s) n Revision Notes Project Name Department Contact Phone Email Fax Project Manager Phone Email Fax Item Statement Response 1 The business needs used to justify the project are still consistent. Yes/No 2 The project is aligned with business requirements. Yes/No 3 The project meets the defined technical requirements Yes/No 111 Engr. Dr, Amir Manzoor Budget Overview Category Requirement 1 Requirement 2 Total Quantity FY2019 FY2020 FY2021 FY2022 Open Issues and Planned Resolutions in the Context of Formal Approval of Budget Issue Planned Resolution 112 Project Cost Management This page was intentionally left blank. 113 Engr. Dr, Amir Manzoor BIBLIOGRAPHY Emmanuel, VM, Olatunji (2015), Project management tools application for construction works project planning in Nigeria. (n.d.). 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