Our mission is to enrich each student's life and learning experience through an ethics-centered education focusing on transforming concepts into business practice. International Marketing MUSCARELLE 206 Tues Thurs 3:30pm-4:45pm Professor JoAnne Beiter OFFICE : PHONE/E-MAIL: Administrator: MEETING TIME : OFFICE HOURS: REQUIRED TEXT: CONNECT: BMKT 3617 AA RED FALL 2023 Jubilee Hall 671 joanne.beiter@shu.email Ms. Tanya Dixon/JH 5th floor Tues and Thurs 3:30pm-4:45pm CREDIT HOURS: 3 Mon/Wed 1pm-5pm Th by appt . 5pm-7pm Fri 10am-2pm- Teams International Marketing 19th edition. Cateora,Money,Gilly,Graham Technical Support : 800.331.5094 FALL 2023 BMKT 3617 AA FALL 2023 | 2 ======================================================================== WHAT IS INTERNATIONAL MARKETING? “International Marketing is the performance of business activities designed to plan, price, promote, and direct the flow of a company’s goods and services to consumers or users in more than one nation for a profit.” This term we will examine the environmental forces that are impacting global markets and how that will alter the practices of international marketing. You will create a Country Notebook – A Guide for Developing a Marketing Plan. (using your selected Country) In the last few classes of the semester we will have a series of team presentations where we will share our plans for a specific brand in a particular country or region as well as our opinions about international Marketing trends. Course Objectives: In this course, we will examine the global opportunities and challenges that commonly confront an international marketing manager. By the end of the course, you will: ● Identify current marketing issues that global marketing teams encounter in a multinational environment ● Analyze a global company structure and the portfolio of brands marketed in international markets ● Understand the basics of international trade and trade organizations such as WTO, IMF and World Bank ● Learn how global trend analysis helps marketers predict customer needs ● Structure a SWOT analysis for countries and region ● Understand the different cultural, regulatory, and legal environments in different global regions ● Consider the impact of technology and social media trends and the impact on global marketing campaigns ● Understand the need to develop cross- cultural communication and negotiating skills We will achieve these objectives through the text, cases, current articles, and videos addressing current shift in global philosophies and policies. TEACHING PHILOSOPHY Today’s global economy is rapidly changing as new digital technologies are interconnecting, automating and transforming traditional methods of Global Marketing. The goal for this class is to provide a broad understanding of today’s global marketing trends, terminology and best practices through applying real life applications/examples within the classroom and course assignments. BMKT 3617 AA FALL 2023 | 3 Class meetings will consist of lectures, current events, article discussions, guest speakers and presentations. ALL students are asked to participate in these discussions sharing information and individual experiences. A combination of lecture/discussions, written assignments and student presentations will be used to achieve the goals of this course. The term project ( Developing a Global Marketing Plan) will provide an opportunity to practice as a global brand team that must operate in the midst of consistent change and uncertainty On-time attendance is required at ALL classes and it is the student’s responsibility to be aware of all handouts, assignments, and announcements given in class. Please exchange cell/email with 2-3 students in class to obtain missed lectures/assignments. Please know that the best way (outside office hours) to reach me is at joanne.beiter@shu.email. If there is more urgent matter, please contact Ms. Tanya Dixon at 973-275-2531 and she will contact me via phone. If you are having difficulty in the course or experience a situation that affects your class performance, do let me know to mitigate a minor difficulty, escalating into a serious issue. ACADEMIC HONESTY Each student is responsible for maintaining high standards of academic honesty and ethical behavior. Therefore, all students’ work must be original and written in their own words. They may quote authors where necessary, but they must be appropriately referenced. No cheating, plagiarism or any other type of dishonest behavior will be tolerated. Copying the work of a current or past student, or plagiarizing in any way, will result in a grade of “F” for the course. ARTIFICIAL INTELLIGENCE (AI) Chat GPT is active as a source in the present day. It is not a substitute for original work. Expectations and grading of all essays, case analysis and written work for the ALL projects to be original work. Chat GPT is a third-party source and if used… it must be cited as one would any other quotation. If not… it is considered a form of plagiarism and will not receive credit for original work. ASSIGNMENTS AND GRADING EXAMS E1-20%, E2-20%,E3- 25% 65% Group Assignment .............................. 20% Cases/Participation ................................ 15% Total .................................................. 100% Scale: A = A- = B+ = B = B- = 95 to 100% 90 to 94.9% 87 to 89.9% 83 to 86.9 % 80 to 82.9% C+ C CD+ D F = = = = = = 77 to 79.9% 73 to 76.9% 70 to 72.9 % 65 to 69.9% 60 to 64.9% below 60% EXAMS- 65% There will be a total of 3 Exams (non cumulative). Exams will be comprised of both multiple choice and essay questions. CLASS PARTICIPATION/HW/CASES – 15% Class participation not only demonstrates preparedness, but also enhances the learning process. Since the class will be based on discussion/lecture, you are strongly encouraged to BMKT 3617 AA FALL 2023 | 4 read the Chapter prior to class, participate in the exercises, articles, cases, and other topics raised in class. Homework will be assigned each class and noted accordingly. Case studies are a part of your normal weekly Chapter(s) homework assignments. Case studies will be presented in groups during the semester and are counted towards class participation. Your presence in class is essential to your ability to understand and apply the material covered in this course. Therefore, attendance is mandatory. This does not mean that you cannot miss class; you are the best judge of your own priorities and it is understandable that, at times, other commitments (or illness) may prevent you from attending class. If you miss class, it is your responsibility to obtain the lecture or discussion notes and handouts, if any, from your classmates. Excessive absences do reflect a lack of commitment to the course and will lead to a lowering of your grade. Perfect attendance without active participation may result in a lower participation grade. Overall it is important that your comments fit into and build on previous ones. So, participation also involves active listening. Below are some guidelines… Lecture / Discussions: Active participation means making a contribution that moves the discussion forward. Examples include: drawing useful implications out of facts and principles presented in the cases and articles; engaging in a thoughtful dialogue with other class members; asking interesting questions; enhancing class discussions with real world examples and experiences. Case/ Article Preparation and Discussions: The success of the case/article method relies on your preparation and active participation. That material is never learned by merely sitting back and listening to others discuss what you have not prepared. Therefore, it is essential that you thoroughly read and prepare each assigned Chapter HW and the case/article. One case will be assigned each group, and articles are to be GROUP ASSIGNMENT – 20% The group assignment is comprised of developing COUNTRY NOTEBOOK AND GLOBAL MARKETING PLAN. We will be discussing the details of this assignment in February as to what needs to be researched, developed, written and presented in April/May. LIBRARY RESOURCES For NYT and WSJ content please direct students to use the links within the Business Resources Guide. Subscription content is available to all SHU faculty and students. Special Accommodations Students at Seton Hall University who have a physical, medical, learning or psychiatric disability, either temporary or permanent, may be eligible for reasonable accommodations at the University as per the Americans with Disabilities Act (ADA) and/or Section 504 of the Rehabilitation Act In order to receive such accommodations, students must identify themselves at the Office of Disability Support Services (DSS), provide appropriate documentation and collaborate with the development of an accommodation plan. The DSS phone number is 973-313-6003, email address DSS@shu.edu. For further information, please go to https://www.shu.edu/ disabilitysupport-services/ BMKT 3617 AA FALL 2023 | 5 PLEASE COME TO CLASS PREPARED TO ACTIVELY PARTICIPATE… 1. READ THE CHAPTER 2. ANSWER ASSIGNED HW QUESTIONS 3. READ & PRESENT CASES 4. PRESENT CURRENT EVENTS 5. WORK AS AN EQUAL TEAM MEMBER ON GROUP PROJECT DATES Aug 29 31 Chapter 1: Scope and Challenge Chapter 1: Scope and Challenge HW Sept 5 7 Chapter 2: Dynamic Environment Chapter 2: Dynamic Environment HW 12 14 Chapter 3: The Foundations of Culture Chapter 3: The Foundations of Culture HW/Case 19 21 Chapter 4 : Cultural Dynamics in Assessing Markets Chapter 4: Cultural Dynamics in Assessing Markets HW 26 28 Chapter 5: Culture, Management Style Chapter 5: Culture, Management Style HW/ Case Oct Nov 3 DEVELOPING A COUNTRY NOTEBOOK – discussion 5 EXAM 1 – 20% Chapters 1, 2, 3, 4, 5 12 17 Chapter 6: Political Environment Chapter 6: Political Environment 19 Chapter 7: Legal Environment - HW 24 26 Chapter 9: Economic Development – Americas Chapter 9: Economic Development – Americas HW 31 2 Chapter 10: Europe, Africa, Middle East Chapter 10: Europe, Africa, Middle East HW/Case 7 9 Chapters 11: Asia Pacific Chapters 11: Asia Pacific HW 9 14 16 HW/Case TAKE HOME EXAM- 20% Chapter 6,7,9,10,11 Chapter 15: International Channels Chapter 15: International Channels BMKT 3617 AA Dec FALL 2023 | 6 DUE ON 16 DEVELOPING A COUNTRY NOTEBOOK OUTLINE 21 23 Chapter 13: Products/Services HAPPY THANKSGIVING ¡! 28 30 30 Chapter 13: Products/Services Chapter 13: Products/Services Chapter 18: International Pricing (1/2 chapter) 5 7 FINAL EXAM 3 Chapter 16: Integrated Communication/Advertising 2 groups present Chapter 16: Integrated Communications/Advertising 3 groups present AS PER UNIVERSITY DATES: December 13-19 GLOBALIZATION BMKT 3617 AA FALL 2023 | 7