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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 0
WELCOME AND INTRODUCTION
WELCOME AND INTRODUCTION
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COURSE INTRODUCTION
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 1
INTRODUCTION
WELCOME
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FRAMEWORK INTRODUCTION
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ABOUT THE BUSINESS PROCESS FRAMEWORK
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GOALS ACHIEVED BY THE FRAMEWORK
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CASE STUDY
VIRGIN MEDIA CASE STUDY
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 2
INTRODUCTION
FRAMEWORK STRUCTURE
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KEY FRAMEWORK CONCEPTS
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DOMAIN CONCEPT (THIRD CONCEPT) (1 of 2)
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THE COFFEE SHOP PROCESS
THE COFFEE SHOP PROCESS FLOW EXERCISE (1 of 2)
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BUSINESS PROCESS FRAMEWORK CONTENT WALKTHROUGH
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BUSINESS PROCESS FRAMEWORK CONTENT WALKTHROUGH (3 of 4)
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WALKTHROUGH
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 3
(PART I of II)
INTRODUCTION
BUSINESS PROCESS FRAMEWORK USES
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1.2 BUSINESS PROCESS FRAMEWORK INTRODUCTION
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CASE STUDY
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USING THE FRAMEWORK CASE STUDY (2 of 4)
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USING THE FRAMEWORK CASE STUDY (3 of 4)
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FRAMEWORK USES
FRAMEWORK USES (1 of 6)
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FRAMEWORK USES (2 of 6)
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FRAMEWORK USES (3 of 6)
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FRAMEWORK USES (4 of 6)
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FRAMEWORK USES (5 of 6)
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FRAMEWORK USES (6 of 6)
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BUSINESS PROCESS FRAMEWORK AND PROCUREMENT (1 of 3)
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BUSINESS PROCESS FRAMEWORK AND PROCUREMENT (2 of 3)
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ROLE/ORGANIZING MAPPING
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MANAGING KEY PERFORMANCE INDICATORS
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PROCESS FLOW SIMULATION SUMMARY
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 3
(PART II of II)
INTRODUCTION
BUSINESS PROCESS FRAMEWORK USES
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SCOPING A PROJECT EXERCISE SCOPING
A PROJECT EXERCISE
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 4
INTRODUCTION
BUSINESS PROCESS FRAMEWORK USES
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FRAMEWORK AND BUSINESS PROCESS TRANSFORMATION
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BOTTOM UP APPROACH EXAMPLE
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ADDING FRAMEWORK PROCESSES
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RESULTS OF MAPPING THE FRAMEWORK’S PROCESSES (1 of 2)
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RESULTS OF MAPPING THE FRAMEWORK’S PROCESSES (2 of 2)
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MAPPING PROGRESS
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HOW TO EXTEND/CONFIRM A FRAMEWORK IMPLEMENTATION
INTRODUCTION: HOW TO EXTEND/CONFIRM A FRAMEWORK
IMPLEMENTATION
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LIFECYCLE DECOMPOSTION – EXAMPLE (1 of 2)
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CONFIRMING UPDATES AND EXTENSIONS
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ADDITIONAL GUIDANCE
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EXTENDING/CONFIRMING THE FRAMEWORK EXERCISE
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 5
INTRODUCTION
BUSINESS PROCESS FRAMEWORK USES
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DECOMPOSITION FOR THE CORE PROCESS ORDER HANDLING
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DETAILED MAPPING TO THE TRACK CUSTOMER ORDER PROCESS EXAMPLE
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FRAMEWORK CONFORMANCE CASE STUDY FRAMEWORK
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 6
INTRODUCTION
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THE FRAMEWORK AND OTHER INDUSTRY PROCESS MODELS
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ITIL FOUR PRACTICE AREAS (1 of 2)
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EXAMPLE MAPPINGS (1 of 2)
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APQC PROCESS CLASSIFICATION FRAMEWORK
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SUPPLY CHAIN OPERATIONS REFERENCE (SCOR) MODEL (1 OF 2)
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SUPPLY CHAIN OPERATIONS REFERENCE (SCOR) MODEL (2 OF 2)
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EXAMPLE SCOR MAPPINGS
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BUSINESS PROCESS FRAMEWORK FUNDAMENTALS - MODULE 7
INTRODUCTION
WORKSHOP WRAP-UP
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COURSE SUMMARY
BUSINESS PROCESS FRAMEWORK FUNDAMENTALS SUMMARY
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CERTIFICATION
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FURTHER INFORMATION
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CONCLUSION CONCLUSION
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