Uploaded by Patrick Foltyn

Newsletter Sept-Oct 2022

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Replacement Charger
Policy
TECH TREATS
Sept/Oct 2022
Thank you for your patience in this matter.
When to Report Damage
At the end of the 2022
school year, our amazing
student interns created a
crash course in damage
assessment. The video
offers an overview on
identifying damage and
informs the viewer when
they should report damage
to their IT team with
helpdesk ticket.
Is your tech giving you a
headache? Please submit a
ticket through our Helpdesk
before calling us
directly! Email
helpdesk@gpsd.us with:
 Your name
 Your school and grade
level
 A description of the
problem
Remember to check your
email for messages from
helpdesk@gpsd.us, as we
may send a reply message
through the ticketing
system itself.
As some of you have encountered, the
batteries on the 3390 staff laptops have
begun to fail and are not holding a charge
while off the charger. Batteries are not
covered by our warranty and we will be
phasing out these devices next year - if your
laptop is not holding a charge, please
understand you may be given a different
laptop model to get you through the year.
A student who has lost their
charger must replace it. As
the schools no longer sell
replacement chargers, you
will need to turn in a
charger in June along with
your laptop or pay a fine.
For more details, visit the
department website or scan
the QR code to the left.
Ticket Submissions
and your building tech will
get back to you promptly.
Staff Laptops: Batteries
Spotlight Submissions!
Do you have a student,
classmate, or class working
on an exciting technology
project in school? Let us
know! Email us at
apalen@gpsd.us and their
work may be featured in the
next student spotlight!
•••
Glassboro Technology
Department
•••
Technology Website
•••
856-652-2700 x6611
•••
helpdesk@gpsd.us
•••
Welcome Adam & Nick!
The Tech Department welcomes Adam
Myers and Nick Molewicz to our team!
Adam Myers, our newest PC Support
Technician, received his bachelor's degree
in Computing and Informatics from Rowan
University. Before working at Glassboro,
Adam started his technician career at
Haddon Heights school district.
Nikotae Molewicz is our Network
Administrator. Nick served 5 years in the
army as a Nodal Network Operator and has
worked in the IT industry in various
capacities for 7 years.
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