COURSE OUTLINE CENTRE FOR COURSE NAME: IT Project Management COURSE CODE: BUS4054 CREDIT HOURS: 42 PREREQUISITES: COREQUISITES: PLAR ELIGIBLE: YES ( X ) NO ( ) EFFECTIVE DATE: Sep 2022 PROFESSOR: Jim Mitkovski OFFICE #: N/A PHONE: N/A EMAIL: jim.mitkovski@georgebrown.ca NOTE TO STUDENTS: Academic Departments at George Brown College will NOT retain historical copies of Course Outlines. We urge you to retain this Course Outline for your future reference. FOR OFFICE USE ONLY ORIGINATOR:__________________________________________________________________________ SIGNATURE DATE CHAIR:_________________________________________________________________________________ SIGNATURE DATE DATE OF REVISION:__________________________________________________ EQUITY STATEMENT: George Brown College values the talents and contributions of its students, staff and community partners and seeks to create a welcoming environment where equity, diversity and safety of all groups are fundamental. Language or activities which are inconsistent with this philosophy violate the College policy on the Prevention of Discrimination and Harassment and will not be tolerated. The commitment and cooperation of all students and staff are required to maintain this environment. Information and assistance are available through your Chair, Student Affairs, the Student Association or the Human Rights Advisor. STUDENT RESPONSIBILITIES: Students should obtain a copy of the Student Handbook and refer to it for additional information regarding the grading system, withdrawals, exemptions, class assignments, missed tests and exams, supplemental privileges, and academic dishonesty. Students are required to apply themselves diligently to the course of study, and to prepare class and homework assignments as given. Past student performance shows a strong relationship between regular attendance and success. COURSE NAME: IT Project Management BUS4054 PAGE: 1 COURSE DESCRIPTION: Although project management has been an established field for many years, Schwalbe (2010) acknowledges that engaging within IT projects requires ideas and information that go beyond standard project management. Working as Business Analysts in project environments, an understanding of your roles within projects becomes further specialized from that of simply understanding standard project management theory. Within the IT Project Management for BA's course, you will acknowledge the PM process which directly and indirectly influence your work as BA's, identify the PM characteristics which are essential for BA's, including an understanding of the PM process groups, PM integration, scope identification, implementing the WBS, time management, cost management, and utilizing project technology tools to manage projects. ESSENTIAL EMPLOYABILITY SKILLS: As mandated by the Ministry of Training, Colleges and Universities essential employability skills (EES) will be addressed throughout all programs of study. Students will have the opportunity to learn (L) specific skills, to practice (P) these skills, and/or be evaluated (E) on the EES outcomes in a variety of courses. The EES include communication, numeracy, critical thinking & problem solving, information management, interpersonal and personal skills. The faculty for this course has indicated which of the EES are either Learned (L), Practiced (P) or Evaluated (E) in this course: Skill L P E Skill 1. to communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience x x x 2. to respond to written, spoken or visual messages in a manner that ensures effective communication x x x 3. to execute mathematical operations accurately x x x 4. to apply a systematic approach to solve problems x x x 5. to use a variety of thinking skills to anticipate and solve problems. x x x 6. to analyze, evaluate, and apply relevant information from a variety of sources x x x COURSE NAME: IT Project Management COURSE CODE: BUS4054 7. to locate, select, organize and document information using appropriate technology and information sources 8. to show respect for the diverse opinions, values, belief systems, and contributions of others 9. to interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals 10. to manage the use of time and other resources to complete projects 11. to take responsibility for my actions, decisions and consequences L P x x E x x x x x x x x x x x x PAGE: 2 COURSE OUTCOMES: Upon successful completion of this course the students will have reliably demonstrated the ability to: 1. Describe project management and discuss key elements of the project management framework, including project stakeholders, the project management knowledge areas, performance domains, common tools and techniques, and project success 2. Understand organizations, including the four frames, organizational structures, and organizational culture 3. Describe the five project management process groups, the typical level of activity for each, and the interactions among them 4. Identify and contrast predictive, agile, iterative, incremental and hybrid models of delivery 5. Describe a variety of agile frameworks including the Scrum and Kanban frameworks 6. Explain the importance of creating a project charter to formally initiate projects 7. Describe project management plan development, understand the content of these plans, and review approaches for creating them 8. Understand the importance of good project scope management 9. Discuss methods for collecting and documenting requirements in order to meet stakeholder needs and expectations 10. Discuss the process for creating a work breakdown structure using the analogy, topdown, bottom-up, and mind-mapping approaches 11. Explain the importance of verifying scope and how it relates to defining and controlling scope 12. Understand the importance of project schedules and good project time management 13. Understand the importance of project cost management 14. Discuss different types of cost estimates and methods for preparing them 15. Discuss the process of identifying stakeholders and how to create a stakeholder register and stakeholder management strategy 16. Create and manage a project plan / Gantt Chart using MS Project, Jira and other project management scheduling tools, including the creation of dependencies, identification of critical path. 17. Understand the importance of risk management. Identify the techniques used to qualify and prioritize risk and list the risk response strategies available to you to manage risk 18. Understand the importance of communication in project management application 19. Understand how to motivate the project team(s) 20. Explain leadership techniques required for effective project management DELIVERY METHODS / LEARNING ACTIVITIES: Lecture, Presentations, Self-guided readings and Video/Podcasts (Material; PMI Projectified Podcasts, LinkedIn Learning as applicable) LIST OF TEXTBOOKS AND OTHER TEACHING AIDS: Required: IIBA Website / Library Recommended / Optional: Main texts include: A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition by Project Management Institute Project Management Institute © 2017 COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 3 ISBN 9781628251845 (paperback) LCCN 2017035597 (ebook) Agile Practice Guide by Project Management Institute Project Management Institute © 2017 ISBN 978-1-62825-199-9 TESTING POLICY: ASSIGNMENT POLICY: All work is expected to be completed and submitted on the due date. The professor will give further instructions in class. Late assignments will be penalized up to 5% per day. EVALUATION SYSTEM: Assessment Tool: Description: Outcome(s) assessed: EES assessed: Date / Week: % of Final Grade: Assignments (6 Total; combination of group and individual) 1. Complete stakeholder analysis and create stakeholder needs matrix (Group) 4% of grade 5, 7, 8, 11, 15, 16, 17, 18 3, 4, 5, 6, 7, 8, 9 Wk4, Wk7, Wk9, Wk10, Wk11, Wk13 22.5% Wk 13 17.5% 2. Develop WBS (Group) 4.5% of Grade 3. Project Selection Methods / Financial Returns Assignment (Individual) 5% of Grade 4. Develop Network Diagram and identify critical path, calculate early / late dates and project float / Describe schedule constraints (individual) 4% of Grade 5. Earned Value Management Calculations (Individual) 5% of Grade Group Project Video Tutorial - Project Communications OR Project Quality OR Project Procurement Management 5 components include: - Project charter - Project WBS - Project Schedule Risk Register COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 4 Discussion Boards Final product (video) Students will reflect on provided set of videos, podcasts, other to share a summary of the content and their thoughts on a key concept(s), how the concept(s), technique(s), tool(s), other discussed in the video/podcast can be applied in the student’s current role, what material the student found interesting and/or difficult to understand or challenges they encountered, etc. Possible: 1, 2, 3, 4, 5, 9, 13, 15, 17, 18, 19, 20 1, 2, 6 Wk 2, 5, 11, 14 10% Mid-term Exam 1-9 3, 5, 6, 10, 11 Wk9 20% Final Exam 10 - 20 3, 5, 6, 10, 11 Wk15 30% TOTAL: 100% GRADING SYSTEM The passing grade for this course is: D A+ 90-100 4.0 B+ 77-79 3.3 C+ 67-69 2.3 D+ 57-59 1.3 A 86-89 4.0 B 73-76 3.0 C 63-66 2.0 D 50-56 1.0 A- 80-85 3.7 B- 70-72 2.7 C- 60-62 1.7 Below 50 F Excerpt from the College Policy on Academic Dishonesty: The minimal consequence for submitting a plagiarized, purchased, contracted, or in any manner inappropriately negotiated or falsified assignment, test, essay, project, or any evaluated material will be a grade of zero on that material. To view George Brown College policies please go to www.gbrownc.on.ca/policies TOPICAL OUTLINE: COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 5 0.0 Week Topic / Task Outcome(s) Content / Activities Resources 1 Sep 8 Introduction to Course & Course Outline Outline course expectations. Define a project group activity Lecture 1: Introduction to Project Management Define a project, project management and the role of the project manager Polling activities: student experience, when I think “project management” I..., PM competencies A Guide to PMBOK; Part 1; Ch. 1 pp 1-11, 17-26 Lecture_PowerPoint (PP) material Compare PMBOK6 vs. PMBOK7: List and describe the 5 process groups List and describe the 10 knowledge management areas vs. List and describe 12 Project Management Principles (NEW) List and describe 8 Project Performance Domains (NEW) Describe the project lifecycle 2 Sep 15 Lecture 2: Project & Development Life Cycles Describe the project lifecycle Class activities include quiz, polls and interactive games Agile Practice Guide Ch3 pp18-24 Define the Project DevelLecture_Poweropment Life Cycles DUE: Discussion Point (PP) material Board_1: 2022 Identify and contrast pre- One of Projectified dictive, agile, iterative, Podcast incremental and hybrid 1. Jobs Outmodels of delivery look for Project Leaders 2. 3. COURSE NAME: IT Project Management COURSE CODE: BUS4054 Healthcare Innovation: Keeping the Focus on Patients Leadership Lessons from Most Influential Projects 2021 PAGE: 6 3 Sep 22 Lecture 3: Introduction to Agile Lecture 4: Introduction to Scrum Lecture 5: Introduction to Kanban Identify and contrast predictive, agile, iterative, incremental and hybrid models of delivery Class activity: agile concepts described using visuals / quotes, memes, gifs, etc. (via padlet) Agile Practice Guide; Ch 2, Ch3, Classroom discussion: discuss the advantages and disadvantages of the 3 different project organizational structures A Guide to PMBOK 6; Ch 2; pp 45-47 Lecture_PowerPoint (PP) material Describe a variety of agile frameworks including the Scrum and Kanban frameworks Describe an overall framework for project integration management as it relates to the other project management knowledge areas and the project life cycle Explain the strategic planning process and apply different project selection methods 4 Sep 29 Lecture 6: Organizational Structures & Culture Starting A Project: Lecture 7: The Project Charter (Develop the Project Charter) List 3 organizational structures and their impact on the PM process Enterprise Environmental Factors Explain the importance of creating a project charter to formally initiate projects Project Charter: Gather examples of a project charter (using online search) and review the key elements of the charter against PMBOK definition of a project charter Class Materials (BlackBoard), Deck Organizational Structure & Culture A Guide to PMBOK 6; Ch 4; pp 75-81 Lecture_PowerPoint (PP) material In groups students will be given the “Introduction to Project Management” Course and develop a charter that outlines the objectives, approach, high level requirements, risks and assumption, major deliverables in the development of the course for George Brown. COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 7 5 Oct 6 Prior to Project Start: Lecture 9: Selecting the Right Projects Starting a Project: Lecture 8: Identify Stakeholders Describe various financial measures to determine the what is the right option to select as a project (benefits to an organization) Calculation of NPV, ROI, Weighted scoring models, Payback period Identify stakeholders and describe the various ways to determine their influence, impact and engagement. Class exercise: list and describe some of Lecture_Powerthe key stakeholders Point (PP) material for the “Introduction to Project Management” course Describe stakeholder expectations and how to manage them 6 Oct 13 Organizing a Project: Lecture 10: Project Scope Management; Define Project Scope and Create WBS Class Lecture_PowerPoint (PP) material A Guide to PMBOK; Ch13 pp 507-515 DUE: Discussion Board_2 2022: One of Projectified Podcast: 1. Improving Project Results 2. New Skills in an Age of Flux 3. Project Leadership in Uncertain Times 4. New World, New Way of Managing Risk Discuss methods for collecting and documenting requirements in order to meet stakeholder needs and expectations Using the WBS created for their groups project the students will initiate a project in MS Project Discuss the process for creating a work breakdown structure using the analogy, top-down, bottom-up, and mind-mapping approaches Class exercise: Develop a Gantt table to model (input) a WBS Introduction to MS Project, Jira Lecture_PowerPoint (PP) material A Guide to PMBOK; Ch5 pp 129-162 MS Project, Jira Set up a project in MSProject (modelling), key functionalities and setting dependencies Understand the importance project scope management COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 8 7 Oct 20 Organizing a Project: Lecture 11: Project Schedule Management (define activities, sequence activities, estimate activity durations and develop schedule) Understand the importance of project schedules and good project schedule management Define activities as the basis for developing project schedules Describe how project managers use network diagrams and dependencies to assist in activity sequencing Class exercise: Develop a Gantt chart for planning and tracking schedule information, find the critical path for a project A Guide to PMBOK6; Ch6 pp 173-175 MS Project, Jira Identifying activities, working with dependencies workshop (Making a breakfast activity definition and sequencing exercise) Intersession Week 9 Nov 3 Mid-Term Exam 10 Nov 10 Organizing a Project: Lecture 12: Project Cost Management (Plan cost management, Estimate costs, Determine budget) Understand the importance of project cost management Lecture – using BB Collaborate A Guide to PMBOK6; Ch7 pp 231-256 Self-directed learnExplain basic project cost ing/reading management principles, concepts, and terms Discuss different types of Organizing a Project: cost estimates and methLecture 13: Various Cost Estimat- ods for preparing them ing Techniques Explain how various tools and techniques help project managers perform activity duration estimating Understand the processes involved in cost budgeting and preparing a cost estimate and budget for an information technology project Plan Communications Organizing a Project: Lecture 14: Project Communication Management (Plan communications management COURSE NAME: IT Project Management COURSE CODE: BUS4054 A Guide to PMBOK; Ch 10 pp 359-378 PAGE: 9 11 Nov 17 Organizing a Project: Lecture 15: Project Risk Management (Plan risk management, Identify risks, Perform qualitative and quantitative analysis, Plan risk responses) Organizing a Project: Lecture 16: Project Resource Management (Plan resource management, estimate activity resources) Executing (Doing) a Project: Lecture 17: Acquire Resources, Develop Team and Manage Team (Motivation, Leadership & Conflict Resolution) Identify the main risk management process; understand risk analysis and be able to identify different techniques Plan Risk Management; Identify Risks; Perform Qualitative and Quantitative Risk Analysis; Plan Risk Response; Monitor and Control Risks List the project human resource management processes Understand the dynamics of a strong project team and how to develop and manage the team for optimal project success Lecture – using BB Collaborate A Guide to PMBOK6; Ch11, pp 395-448 Self-directed learning/reading LinkedIn Learning Conquering Mt Ever- – Risk Manageest. A study in Risk ment Videos (selfManagement. Group directed) discussion activity AdobeSpark – Risk Due: Discussion Managemet/EverBoard_3: est Climb One of Projectified Podcast: Lecture_Power1. The Rise of Point (PP) material Resilient Leadership Lecture_PowerPoint (PP) material 2. The Value of Diversity A Guide to 3. Women in PMBOK6; Ch9 Project Leadership pp307-326 A Guide to PMBOK6; Ch9328351 Understand how to motivate the project team(s) Explain leadership techniques required for effective project management LinkedIn Learning – Managing Teams Videos (self-directed) TEDTalk – Daniel Pinks – Puzzle of Motivation 12 Nov 24 Executing (Doing) a Project: Lecture 18: Manage Communications, Manage Stakeholder Engagement Distribute Information Manage Stakeholder Information; Report Performance Monitoring & Controlling a Project: Lecture 19: Integrated Change Control; Earned Value Management Describe how change is managed effectively to ensure success of project outcomes Describe Earned Value Management (EVM) concepts A Guide to PMBOK6; Ch10 pp 379-387 Calculate EV and determine what corrective actions are necessary (if any) A Guide to PMBOK6; Ch7 pp 257-270 COURSE NAME: IT Project Management COURSE CODE: BUS4054 Lecture – using BB Collaborate Self-directed learning/reading Exercise (in class): Calculate PV, EV, AC, SPI, CPI and ETC, EAC values given a set of project data A Guide to PMBOK6; Ch13 pp 523-529 PAGE: 10 13 Dec 1 Monitoring & Controlling a Project: Earned Value Management Continued Describe Earned Value Lecture – using BB Management (EVM) con- Collaborate cepts Self-directed learnCalculate EV and detering/reading mine what corrective actions are necessary (if Video Tutorial Proany) ject – One of: Communications OR Procurement OR Quality Management (Part1) + WBS (Part 2) + Schedule using MS Project (Part 3) Exercise (in class): Calculate PV, EV, AC, SPI, CPI and ETC, EAC values given a set of project data 14 Dec 8 Closing a Project: Lecture 20: Post Implementation Reviews & Lessons Learned Assess what worked well and what can be improved upon; capture lessons learned to document lessons that could provide information into subsequent projects (planning/executing) A Guide to PMBOK6; ChX pp xxx-yyy Course Review and Discussion Lecture – using BB Collaborate Self-directed learning/reading Due Discussion Board_4 TedTalks Videos One of: 1. Dan Pink – The Puzzle of Motivation 2. Simon Sinek – How Great Leaders Inspire Action 3. Dan Ariely – What Makes Us Feel Good About Our Work PIR: What worked well in our course, what didn’t, what would you do differently, what would you do the same? Survey using MentiMeter Jeopardy Board / Review of concepts. Divide class into groups of 5 (each will be added into their own breakout room to play jeopardy board) 15 Dec 15 Final Exam COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 11 Please note: this schedule may change as resources and circumstances require. For information on withdrawing from this course without academic penalty, please refer to the College Academic Calendar: http://www.georgebrown.ca/Admin/Registr/PSCal.aspx COURSE NAME: IT Project Management COURSE CODE: BUS4054 PAGE: 12