1. define and describe concepts anchored on the topics of market research and marketing mix 2. explain the relevance of market research in product positioning and marketing mix 3. discuss the 7Ps of the marketing mix 4. relate the values of social awareness/ concern for others and co-responsibility collects information provides an insight of customers thinking, buying patterns, and location • monitors market trends • keeps an eye on what your competition is doing Market Research Methodologies 1.Sales Data Mining 2.Focused Group Discussion 3.Observation Technique 4. Survey 5. Sampling Technique Value Proposition why they should do business with you rather than your competitors makes the benefits of your products or services crystal clear from the outset why a customer should buy a certain product or service from you Unique Selling Proposition Where will you position here? Quality of Prod/Service High ? Middle Low Low Middle Price High Market Segmentation grouping similar or homogeneous customers according to demographic, psychographi c, geographic, and behavior The Marketing Mix: The 7Ps of Marketing Three level concept of products/service summarizes reasons that a customer decides to buy or avail: Level 1: Core Benefits of the Product or Service Level 2: Physical Characteristics of the Product or Service Level 3: Augmented Benefits of a Product or Service Kinds of Products: breakthrough copycat differentiated niche population, traffic, people’s common paths, and preferences for location (wifi access, spacious area for parking) in cyber location, one must use web analytics to check the no. of visitors, frequent visit and duration of their visits Consider the following: 1. Image and location conditions 2. Exact Fit to Target Customers 3. Clustering of Competitor Establishments 4. Future Area Development 5. Regulatory Requirements Purposes: Product Identity Product Differentiation Recyclability/ Biodegradability Product Pricing Product (lengthens lifespan) Protection the value assigns to the product or service - Bundling Penetration pricing Skimming Competitive pricing Product-line pricing Psychological pricing Premium pricing Optional pricing Cost-based pricing Cost-plus pricing gains attention of the customers -Advertising -Selling -Sales Promotions (discounts, raffles, promo, games rewards, etc. -Public Relations (press con, CSR, partnership with GOs) -activity workflow to effectively and efficiently serve customers -most important resource