Omniado Presents Marketing Strategy 2023 Contents Executive Summary Page 4 Mini Style Guide Page 5 Mission Statement Page 6 Objectives Page 7 Competitor Analysis Page 8 SWOT Analysis Page 12 Marketing Strategy Page 14 Meet the Team Page 17 Adhering to a corporate identity is crucial to ensure a brand is always consistent and recognizable wherever it appears. People are much more inclined to trust a cohesive brand with a consistent appearance. This also gives the brand a professional image and ensures they are easily recognized across channels. Adhering to a corporate identity is crucial to ensure a brand is always consistent and recognizable wherever it appears. People are much more inclined to trust a cohesive brand with a consistent appearance. Marketing Strategy 3 Executive Summary Omniado is pleased to present this marketing strategy for Paywich, a deli point of sale (POS) system that revolutionizes the operations of deli stores by leveraging technology-based solutions. The proposed POS system is a robust and user-friendly software application designed to facilitate and streamline transactions, manage sales, inventory, and customer interactions seamlessly. While there are many POS systems on the market, Paywich’s POS system is designed exclusively for Deli Stores. To facilitate and streamline transactions between a business and its customers, businesses utilize point of sales (POS) systems. Paywich is a deli POS system that enables deli stores to improve their operations by using a technology-based format. Paywich’s POS system will be a robust and user-friendly software application that enables businesses to manage sales, inventory, and customer interactions seamlessly. It is designed to meet the specific needs of deli stores including franchises, single storefronts, and grocery store delis. Paywich’s key specialties include sales processing, inventory management, reporting and analyzing data, customer relationship management, and integration capabilities. These features will offer deli stores benefits including increased efficiency, enhanced customer experience, scalability and flexibility, and data-driven insights. The deli industry is experiencing significant growth, and businesses are increasingly seeking advanced technology solutions to stay competitive. Paywich’s POS system addresses the evolving needs of this market, offering a feature-filled, scalable, and customizable solution that caters to businesses of all sizes. With its robust features, seamless integration capabilities, and data-driven insights, Paywich’s POS system is positioned to revolutionize the deli industry, enabling businesses to thrive in the digital age. Omniado has been brought on board to assist with their general and creative marketing endeavors. Our goal is to increase brand awareness, drive sales, and get customer acquisition for Paywich. Marketing Strategy 4 Mini Style Guide We have put together a brief style guide that should be used when putting together any visual elements during Marketing efforts (eg. Social media posts, printed media, online banners etc). Adhering to a corporate identity is crucial to ensure a brand is always consistent and recognizable wherever it appears. People are much more inclined to trust a cohesive brand with a consistent appearance. This also gives the brand a professional image and ensures they are easily recognized across channels. Primary Font family: Forma DJR Secondary Font family: Proxima Nova Forma DJR is a contemporary font with clean lines and a modern aesthetic. While Forma DJR maintains a clean and minimalist style, it also has its own unique character. It stands out from more conventional fonts, making it easier for paywich’s logo to be remembered by customers and distinguishable from competitors. Proxima Nova is a modern and clean font that complements your deli POS system logo, adding a contemporary aesthetic. With its geometric proportions and clean lines, Proxima Nova enhances visual appeal and creates a visually pleasing design. Headings: Forma DJR Deck Bold Sub-Heading: Forma DJR Deck Medium General Text: Forma DJR Deck Regular Colour Palette Special Phrases: Proxima Nova Italic Sub-Heading: Proxima Nova Semibold General Text: Proxima Nova Regular Icons For the brand Paywich, using the color orange in the deli POS system logo can evoke enthusiasm and positivity. In the fast-paced deli environment, it adds energy and dynamism to the brand. Orange’s association with food stimulates the appetite and visually appeals to customers. Additionally, the high visibility factor of orange helps the logo stand out in marketing materials and digital platforms, making it advantageous in a competitive deli market. Fonts & colour use Heading Heading Sub-Heading Sub-Heading Heading Heading Sub-Heading Headings: Proxima Nova Bold Technology Hardware Cashflow Speed Inventory Ordering Design Elements Sub-Heading Marketing Strategy 3 Mission Statement Leveraging cutting-edge technology, software applications, and our extensive experience, we are committed to revolutionizing the Deli Store industry with our innovative and tailored Point of Sale (POS) system, Biteit. Our mission is to exceed our client’s expectations by delivering a custom-designed solution that maximizes productivity, management, and efficiency in their working environment. Our commitment to enhancing the Deli Store owner’s operational efficiency drives us to provide an unparalleled POS system that encompasses all the essential features such as contraction on processing payments, customer and employee management, and data reference availability. Each of these functionalities is tailored to meet the specific needs that every Deli store owner desires. By exclusively focusing on Deli Stores, Paywich seeks to offer potential clients with the tools they need to thrive and succeed in their business. Having a clear vision & mission statement is of the utmost importance for any company seeking to conduct their business successfully. This mission statement forms ‘the golden thread’ that everything else is based on, especially when it comes to marketing. All marketing efforts need to somehow tie back to this golden thread & the company’s mission statement. This statement is a promise made to your clients, centered around the very core of your business. It needs to be simple, clear & 100% obtainable. These fundamental elements of your business’ identity should be shared with your team so that you stand united & are all on the same page. Marketing Strategy 4 Objectives These are the goals that we set out to achieve through our marketing effort and 1 Generate Sales through increased brand awareness Once the new POS system is established, our ultimate goal is first and foremost to generate sales and get customers ‘through the door’. The first step in achieving this goal is to make the brand visible in various ways to ensure that people know who Paywich is and what it does. It will be crucial to establish the brand within the industry and use tactics to create both online and offline presences. Ultimately, the goal of the entire campaign is to generate sales for the new POS system. 2 Identify and reach the right audience effectively Find authentic and effective ways to reach a variety of deli stores, including franchises, single store fronts, and grocery store delis, that would benefit from a new point of sales (POS) system designed specifically for deli stores. By conducting research into these audiences, their behavior, and how they generally prefer to conduct sales, we will be able to address them on the right platform in the right way, offering a tangible way to solve problems through this new POS system. 3 Establish marketing efforts in general Access competitor’s current standard and quality of marketing across the board. Through analyzing current visible marketing endeavors, we will see where there may be gaps or opportunities to either place or improve marketing. This applies to traditional markets, digitals marketing, and social media, in terms of visuals and content. Marketing Strategy 5 Competitor Analysis In this day in age, where the technology market is full of so many products and solutions, it has become increasingly important for a brand to create a competitive edge. While there are no POS systems directly catered to Deli stores, there are several general POS systems that companies in the food industry rely on daily. It is therefore essential to know exactly who your greatest competition is, and what they are doing differently. This competitor analysis aims to seek out what Paywichs competitive advantage could be, and how we can use the competition’s strengths and weaknesses to your benefit. It is also crucial to understand the current products on the mcarket to identify how Paywich should define itself and create a unique competitive advantage. This analysis will demonstrate why any potential customers should choose Paywich instead of any other POS system. Based on the research we conducted on different POS systems in the market, we will be taking a closer look at the following competitors: 1. 2. Toast Touch Bistro xmnopxcwqoipcnqwpcnfneip1nnwe xmnopxcwqoipcnqwpcnfneip1nnwe 3. 4. Skytab Lightspeed xmnopxcwqoipcnqwpcnfneip1nnwe xmnopxcwqoipcnqwpcnfneip1nnwe 5. Hunger Rush xmnopxcwqoipcnqwpcnfneip1nnwe Marketing Strategy 6 Competitor Analysis Overview 1. 1. Toast Toast is the biggest competitor due to its popularity and to the potential market. Currently, there are over 85,000 businesses who use Toast as their POS platform, contributing to its highly reputable brand name amongst the growing market. While Toast focuses on the food industry as a whole, Biteit would directly focus on the deli segment of the food industry. Toast online: WEBSITE: https://pos.toasttab.com Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. FACEBOOK: The Toast Facebook page offers live updates every month. However, Toast does not maintain a steady stream of advertisements via Facebooks. They go through ebbs and flows as they announce and promote attributes of the company. While Toast has accumulated many followers, reaching around 55,000 people, it fails to collect a great number of likes, comments, and such activity within its posts. TWITTER: Toast appears twice on twitter. One is labeled with ToastPOS while the other is labeled as Toasttab. The toastPOS direct account owners to visit toasttab as the main form of the brands accounts. The toastPOS system is completely inactive but still appears when looking into toast via twitter. Toasttab updates the community but does not talk about the use of the product. Instead, they talk mostly about community service and the DEI. YOUTUBE: Description located in the biography of the account accurately informs customers as to what the brand initiative and service is. INSTAGRAM: Found under the location of toasttab and explicitly says they are a platform that caters to all the needs of a restaurant. It actively uses the account to highlight its customers and promote their vast offerings. It is evident that their posts are thoroughly created and designed with a specific color scheme and format. TIKTOK: Conclusion: Toast has an account for “Toasttab” with a profile picture that is identical to their logo of the brand. However, it has 0 followers and no activity. Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. Marketing Strategy 7 Competitor Analysis Overview 2. 2. Touch Bistro Touch bistro advertises itself to be an all in management POS system helping businesses increase sales, increasing experience quality, and saving time and money. TouchBistro has created a reputable brand name and currently serves over 16,000 businesses all around the world. TouchBistro has increased their customer base by serving them with customizable features and add ons to specifically fit a company’s needs and wants. The company works with a variety of businesses in Touch Bistro online: WEBSITE: https://www.touchbistro.com The website is easy to navigate with graphics and writing for each specific segment that the company has to offer. There is a large banner that focuses on a deal they are providing to potential consumers that stands out because it does not match the rest of the color scheme of the brand and the website. The website can seem overwhelming because has a lot of articles linked to the front page as well as words and graphics. FACEBOOK: The Touch Bistro’s Facebook page is devoted to their product, deals, and current users. Touch Bistro has a well-managed and up-to-date Facebook page with around 12,000 followers. While the company posts regularly, it does not accumulate many likes or comments in comparison to the number of followers the account appears to have. TWITTER: Touch bistro’s Twitter account correlates extremely close to many of their Facebook posts. The account has a following of 2,102 and features clients and employees frequently on their page. YOUTUBE: The YouTube link is fairly easy to find via the internet. However, there are a few videos that appear that are not part of the company’s account. Rather, there are alternative independent users explaining the product and how one uses it. The videos the company posts include stories of customers, tutorials, and other beneficial business ideas such as how the company can help businesses. It has been active for 5 years now and has a fairly steady stream of videos produced. INSTAGRAM: While the page at first does not have a clear color scheme and format, the story archive covers are thoroughly designed and created to fit their aesthetic. It also has an accurate description of its business. While it has many followers, it has far fewer than its competitors. It sponsors people’s quotes that have been used by their company to try to elevate new users. TIKTOK: Conclusion: Touch Bistro can be located on tik tok under the following name: touch bistro. It has a simple and clear biography at the top and the logo is illustrated within the profile. The account only follows 11 people on this account and is followed by 109 people. The account is not extremely active users, but the marketors touch on many topics of management within the account. Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. Marketing Strategy 8 Competitor Analysis Overview 3. 3. Skytab Skytab is a company that focuses on the productivity of a restaurant from the front to the back of the house. This pos system is spearheaded by Shift 4 and is marketed under the name of Skytab. This POS system is known to create solutions from contactless pay, marketing, and loyalty. Skytab is driven by customers due to their high tech, modern, sophisticated hardware and system performance. Skytab has been able to gain recognition in the industry due to the parent company Skytab online: WEBSITE: https://www.skytab.com The website is designed to have the aesthetic to replicate outer space. It requires a great amount of scrolling to find information about sectors of the business. It incorporates a menu page that includes hardware, pricing, features, and different types of businesses it caters to. It is a modern and up to date web page. FACEBOOK: Its Facebook includes an intro section of its pricing, but it doesn’t explain its mission. The account is fairly inactive and does not post frequently. It has a following of 190 accounts. TWITTER: The account consistently use their twitter account using the pin feature to bring acknowledgment to its important announcements. The account is active in terms of reposting others’ work as well as forming their own content. YOUTUBE: Skytab has an inactive YouTube account by the name of freeskytab5426 which is not consistent, and the numbers have no meaning to potential clients. The page has minimal subscribers and post very few videos. INSTAGRAM: On Skytab’s Instagram, there is an aesthetic of outer space used consistently throughout its posts. Its instagrams includes many videos rather than photos, and features its clients and executives in them. TIKTOK: There is a short biography with a link to contact them via email. Its account is inactive with only 1 video and 5 followers. Conclusion: Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. Marketing Strategy 9 Competitor Analysis Overview 4. 4. Lightspeed The lightspeed POS system is driven to help businesses in the hospitality industry as well as the retail industry. Lightspeed technology was produced for the purpose of simplifying current business operations, increasing a businesses fullest potential, and providing excellent customer service. Lightspeed works with a vast amount of restaurant types from quick service to fine dining. With Lightspeeds technology restaurants are able to increase current revenues as well as form data based decisions. Lightspeed online: WEBSITE: https://www.lightspeedhq.com The website has a clean look, and it is easy to find information. The website offers many videos to help its users as well as a live chat feature that its clients can easily use. FACEBOOK: Originally when using the search engine via Facebook lightspeed, it does not appear as a page because it is formatted as “lightspeed commerce” on Facebook. It keeps itself relevant as its logo has become a rainbow and its cover photo is promoting pride month. There is no specific aesthetic, but the page is thoroughly up to date. TWITTER: The YouTube, Lightspeed can be found under “lightspeedhq” and has 19.2k followers. The account is up to date and uses the pin feature to show off their accomplishments via their previous revenue and their growth. YOUTUBE: Unlike Facebook, light speed is found under “lightspeedhq”. Light Speed’s YouTube is quite relevant having 5.94k subscribers and consistent activity. There is a low number of views on each video when compared to the number of subscribers. INSTAGRAM: Light speed can be located under “lightspeed hq” and comes up immediately once searched in the engine. The company conducts their page to feature partners, employees and projects. Lightspeed uses the pin feature to bring awareness to their accomplishments and awards from the past. TIKTOK: Conclusion: Lightspeed is not found on tik tok. Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. Marketing Strategy 10 Competitor Analysis Overview 5. 5. Hunger Rush Hunger rush designed a POS system that is marketed to restaurantes to increase customer loyalty, simplify current business operations, and promote additional business opportunities. The POS system is driven by 3 major work concepts: off premise, back of the house, and front of the house. Currently hunger rush has acquired over 18,000 restaurants as current users and continues to receive awards for high performance, best support, and many others. Hunger Rush online: WEBSITE: https://www.hungerrush.com/products/pos/ Initially the website can be overwhelming due to the excess amount of words and lack of visuals and videos. However, it does have all the standard main menu features and the support team is very well advertised. FACEBOOK: Hunger Rush incorporates many posts that include quotes from clients, executives, and employees to create a reputable brand name and mission. It shows what its product do and why consumers should invest in their POS system frequently through its posts. The account has plenty of followers but does not receive a lot of activity on each post. TWITTER: The usage of twitter is almost identical to their instagram account. Hunger rush highlights client companies and how clients use and benefit from their POS system. The account incorporates videos, photos, or writing in their posts. Hunger Rush actively uses their account, but followers do not actively interact with their posts. YOUTUBE: Hunger Rush has a series of short videos explaining each part of their company. Each video is stylistically similar. The media posted does not have many views on their videos, but it is evident the company is trying to recruit clients actively by the tutorials and detailed videos being produced. INSTAGRAM: Hunger Rush uses Instagram simultaneously with Facebook as the company keeps its followers up to date, but the content advertised does not explain the product. Hunger Rush is up to date on current events to create engagement and show their values to future clients. Hunger Rush does not have many followers nor activity on its posts. TIKTOK: Conclusion: Hunger Rush is not a user on tik tok. Toast’s easy-to-navigate and aesthetically pleasing website appeals to many of its consumers. Its website clearly illustrates a demonstration, its pricing modules, what service it offers, and other important features that makes them a serious competitor. Marketing Strategy 11 Price Per Month $69 $99 Custom $69- basic $29.99 $69 $89 $399 $99 $199 Company Name Toast: Starter Toast: Essentials Toast: Growth Touch Bistro: Starter Skytab Lightspeed: Starter Lightspeed: Essential Lightspeed: Premium Hunger Rush: Starter Hunger Rush: Advanced Competitor Table Software Reporting and Analytics $50 per month Online Ordering Delivering Integration Menu and Inventory Management access to more data Advanced Reporting CRM and Customer Management 24/7 24/7 Hunger Rush: Starter Hunger Rush: Advanced 24/7 24/7 24/7 24/7 Lightspeed: Premium $99 per month 24/7 $25 per month Lightspeed: Essential Lightspeed: Starter Skytab Touch Bistro: Starter 24/7 Toast: Growth Support 24/7 Hardware Toast: Essentials Loyalty Custom Pricing 24/7 Gift Cards Payroll and Team Management Toast: Starter Company Name Competitor Table MultiLocation Support $229 per month Advanced Support $99 per month Reservations Marketing SWOT Analysis of Paywich Strengths, Weaknesses, Opportunities, and Threats A SWOT Analysis is a technique used to assess these four aspects of your business in order to craft a marketing strategy that distinguishes Biteit from their competitors and allows the company to compete successfully within their specific market. A SWOT Analysis helps to make the most of what you’ve got in order to use it to your organisation’s advantage. You can also reduce chances of failure by understanding what you lack and by eliminating hazards that pose a threat that would otherwise catch you unaware. Strengths Offer deli stores a POS system that is designed only and specifically for deli stores Include features and functionalities that every deli store owner wants A lower cost alternative to traditional POS systems User-friendly operations that allows for flexibility and the ability for customers to personalize their orders Weaknesses Companies use general POS systems that they are comfortable with and have already formed relationships with them Many POS systems are designed to allow brands to customize their POS system Deli stores associated with grocery stores typically use its established POS system POS systems can be complex and lack strong customer support Opportunities Threats Combine features from various POS systems into one system Cybersecurity threats, data breaches, hacking attempts, and unauthorized access to private information Grow into a niche market of smaller deli stores Cater towards healthconscious consumers seeking nutritional information on their orders Integrate with third party vendors including delivery services to offer consumers an easy way to order personalized items from deli stores Offer excellent customer service. Good way to break into the market Advancements in technology can lead to outdated products and processes Depending on various vendors to operate a POS system Economic factors including downturns and inflation can impact consumers purchasing habits Marketing Strategy 14 Marketing Strategy And finally, we get to the fun part - laying down the Marketing Strategy for Paywich. All the research, comparisons and analysis we’ve conducted boils down to this. Based on what we have established about the brand, the market and the audience, we can weave together an airtight strategy which puts the company’s best attributes to good use, while steering clear of threats and improving areas of weakness. We aim to capitalize on opportunities while steering clear of threats. At it’s very core, this strategy is built around the objectives initially set out, while ensuring that every effort ties back to the company’s mission statement, thus staying true to your core values. These form the ‘golden thread’ that runs through every piece of marketing that is put out there. 1) Offer free devices to flagship stores Offering free devices to flagship stores can be an effective marketing strategy to generate brand awareness, increase customer engagement, and drive sales. Flagship stores are typically high-traffic locations where potential customers gather. By providing free POS systems to these stores, Paywich can expose its brand and products to a large audience. People who visit the store may get a chance to interact with the POS system, creating a positive first impression and generating interest in Paywich’s brand. When customers have a positive experience with the brand, they are more likely to share their experiences with others. Word-of-mouth marketing is a powerful tool that can amplify a brand’s reach and influence. Furthermore, offering free POS systems in flagship stores can encourage customers to share their experiences on social media platforms and write online reviews. User-generated content, such as photos, videos, and positive testimonials, can boost brand visibility, credibility, and trust. This digital word-of-mouth can attract new customers and build a loyal community around Paywich’s brand. The first step to accomplish this strategy is to design an experience zone. This will entail working closely with the flagship store to allocate a dedicated area within their premises for Paywich’s brand’s experience zone. This zone should be visually appealing, well-designed, and prominently display Paywich’s POS system. A tactic for this marketing strategy includes stationing trained staff members in these flagship stores. They should be well-versed in your products, able to answer customer questions and provide demonstrations. Their role is to guide customers through the experience, offer assistance, and create a positive impression of your brand. Another tactic involves offering incentives to consumers. For example, Paywich can offer exclusive discounts, limited-time promotions, or special bundles for customers who engage with its POS system in the experience zone. This can create a sense of urgency and incentivize customers to make a purchase or spread the word about Paywich’s brand. Marketing Strategy 15 Marketing Strategy 2) Street canvassing Street canvassing is a marketing strategy that involves engaging with potential customers directly on the streets or in public spaces. It aims to raise awareness about a product, service, and brand by interacting with people in high-traffic areas. Street canvassing allows for direct, face-to-face interactions with potential customers, enabling a personal connection that can build trust and credibility. Additionally, marketers can receive immediate feedback from the audience, allowing them to gauge the response to their offering and make real-time adjustments if necessary. Another benefit of street canvassing is its cost-effectiveness. Compared to some traditional advertising channels, street canvassing can be a cost-effective marketing strategy, especially for small businesses or startups with limited budgets. A key component of street canvassing is choosing a targeted location. This could include busy city streets, shopping centers, parks, or event venues. Then, employees must prepare promotional materials such as brochures, flyers, samples, coupons, or branded merchandise that they distribute to passersby. These materials are designed to grab attention and provide key information about the service being promoted. Finally, trained marketing representatives are deployed to the selected locations. These individuals are outgoing, friendly, and knowledgeable about the service. They will engage with pedestrians, initiating conversations and showcasing the benefits and features of the offering. Marketing Strategy 16 Marketing Strategy 3) Partnerships and collaborations with deli stores wholesalers Developing partnerships with deli store wholesalers can be a highly effective marketing strategy for promoting Paywich’s POS system. Partnerships with deli store wholesalers involve forming collaborative relationships between your POS system company and wholesalers who supply delis with meats, cheeses, bread, and other products. This strategic alliance will allow Paywich to leverage the existing distribution networks and customer base of these wholesalers to promote and sell its POS system. Deli store wholesalers also have an established network of delis as their customers. Partnering with them will provide Paywich with direct access to a targeted customer base, allowing it to reach potential buyers for its POS system more efficiently. Additionally, collaborating with reputable deli store wholesalers lends credibility and trust to your POS system. Wholesalers have established relationships with delis and their endorsement or recommendation can significantly influence the purchasing decisions of deli owners. This endorsement helps build trust in the product and can accelerate adoption. Not only that, but wholesalers have extensive distribution networks that reach a wide range of delis. By partnering with them, Paywich can leverage its distribution channels to efficiently distribute and market your POS system. This will allow Paywich to expand its geographic coverage and penetrate new markets more effectively. Lastly, partnering with deli store wholesalers will enable Paywich to share marketing resources and costs. By collaborating, Paywich can pool its resources and reach a larger audience. This can be more cost-effective than solely relying on individual marketing efforts. To effectively execute this strategy, Paywich must reach out to deli store wholesalers directly. This involves crafting personalized emails or making phone calls to introduce the POS system, highlighting the potential benefits and value it brings to their operations. Then, work with deli store wholesalers to develop co-branded marketing materials such as brochures, flyers, or digital assets. These collateral pieces can be distributed to their network of delis, highlighting the partnership and the benefits of using Paywich’s POS system. Collaborating on marketing materials ensures a consistent message and increases credibility. Furthermore, Paywich should encourage wholesalers to share content related to your system on their social media channels. This can create a buzz and generate awareness about its POS system. To motivate wholesalers to actively participate in marketing and sales efforts, Paywich should provide incentives to deli store wholesalers for actively promoting and selling its POS system. For example, it can offer referral commissions or volume-based discounts to wholesalers who successfully refer deli stores to its system or achieve specific sales targets. Marketing Strategy 17 Marketing Strategy 4) Build a strong social media presence Building a strong social media presence for your deli POS system can be an effective marketing strategy to increase brand awareness, engage with your target audience, and generate leads. It involves establishing and maintaining an active presence on social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn, to engage with your target audience and promote your product. This is a helpful strategy to showcase Paywich’s deli POS system and create brand awareness among its target audience. Additionally, social media platforms allow businesses to directly engage with potential customers, deli owners, and industry professionals. Another benefit to social media includes offering sophisticated targeting options, allowing Paywich to reach its ideal audience effectively. By leveraging demographic, geographic, and interest-based targeting, Paywich can run paid ad campaigns to specifically reach deli owners, wholesalers, or other relevant stakeholders. To implement this strategy, Paywich must hire social media experts to create and post content. Plan a mix of educational, promotional, and engaging content related to your deli POS system. This can include product updates, industry news, tips and tricks, customer success stories, and relevant trends. Use a variety of content formats, such as images, videos, infographics, and blog posts, to keep the content engaging and shareable. Another tactic is to leverage Influencers and industry experts within the deli industry who have a significant following or expertise in the field. Collaborate with them to create content, guest blog posts, or joint campaigns. Their endorsement and participation can enhance Paywich’s credibility and expand its reach to the target audience. Paywich can also utilize paid advertising on social media platforms to reach a wider audience and amplify its message. Furthermore, social media also offers businesses the ability to run contests or giveaways to drive engagement and increase brand visibility. It encourages participants to like, share, comment, or tag others in order to enter the contest. This can help expand Paywich’s reach, increase followers, and create buzz around its deli POS system. Marketing Strategy 18 Marketing Strategy 5) Production of tutorial videos Tutorial videos are an efficient marketing strategy to engage and illustrate the benefits and advantages of the POS system. Tutorial videos are highly accessible and easily made. Through these videos, Paywich can create awareness, show the dependability of the product, and demonstrate how the business will interact with the system. Additionally, the tutorial videos are beneficial to convince consumers to purchase the POS system and understand how to use it properly. The videos will also show the vast amount of the functions that the POS system offers. A huge advantage of tutorial videos is that they can be streamed from anywhere, anytime, and on any device, making it accessible and useful to various deli stores. Another advantage of tutorial videos includes its simplicity and direct content shown through them. For example, highlighting important information with subtitles can help clients better understand the product and be more likely to purchase it. The foundations for tutorial videos include the practical decision of how they will be published and if they will be live-action or animation. The tutorials for the POS system can be posted both through Paywich’s social media accounts as well as as a mass email list. If the company creates a channel on YouTube focused solely on the drop of these tutorial videos, it can create posts on social media to direct people to this account. The company can also create accounts on other social media platforms solely for these tutorial videos to be posted. The tutorial videos should be produced in live action to allow audiences tofollow along step by step if necessary. To ensure these video tutorials are beneficial, it is crucial that Paywich hires dedicated members to produce these videos. The videos must be clear and concise for consumers to fully understand the product. Marketing Strategy 19 Thank You for the opportunity to take your brand to great new heights Get in touch kristin@omniado.com +27 83 297 2116