INTD 205
Business
These dimensions of self serve to remind us that we are not fixed—that
freedom to change combined with the ability to reflect, anticipate, plan,
and predict allows us to improve, learn, and adapt to our surroundings.
Communication
Language is a code, a collection of symbols, letters, or words with arbitrary
meanings that are arranged according to the rules of syntax and are used
to communicate.
Interpersonal
Communication
Physical characteristics influence how we perceive and respond to
information. Our perceptual set involves our attitudes, beliefs, and values
about the world. Your psychological state can also influence what you
read and listen to, and why you do so. Your cultural background plays a
significant role in what and how you perceive your world.
Dimensions of a speaker’s voice:
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Volume – how loud or soft your voice is
Pitch/Inflection – the minor variations within a sentence that can
signal the end of a statement or question
Rate – how fast or slow each work is delivered
Pauses – delay between words and/or phrases to add emphasis
Articulation – distinct consonant sounds within sentences
Pronunciation/Dialect – how specific words and phrases are
sounded out
Language can be an obstacle or barrier to communication.
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Main Takeaways
Professor Alyxandra Sherwood
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Cliché - a once-clever word or phrase that has lost its impact
through overuse
Jargon – the fine line between using too much profession-specific
vocabulary and “talking down” to the audience
Slang – the use of existing or newly invented words to take the
place of standard or traditional words with the intent of adding an
unconventional, nonstandard, humorous, or rebellious effect
Sexist and racist language – using gender or racial/ethnic slurs as a
discriminating factor
Euphemisms – substituting an acceptable word for an offensive,
controversial, or unacceptable one that conveys the same or
similar meaning
Doublespeak – deliberate use of words to disguise, obscure, or
change meaning
Nonverbal communication gives our thoughts and feelings away before
we are even aware of what we are thinking or how we feel. People may
see and hear more than you ever anticipated. Your nonverbal
communication includes both intentional and unintentional messages, but
since it all happens so fast, the unintentional ones can contradict what
you know you are supposed to say or how you are supposed to react.