KISHOR CHAUHAN PRSENTS BST CHARTS FOR 12 CLASS
INDEX
KISHOR CHAUHAN PRESENTS
CHAPTERS
PAGE
BUSINESS STUDIES
STUDIES (054)
BUSINESS
(054)
NO.
Nature and Signiicance of
1-2
Management
SUMMARY CHARTS
Principles of Management
3-4
Planning
8-9
FOR
Business Environment
5-7
CLASS 12 COMMERCE
Organising
KISHOR
10-12
SINH CHAUHAN
Staing
13-15
SUBSCRIBE
OUR YOU TUBE CHANNEL
Directing
16-19
GURU OF ACCOUNTANCY
Controlling
20-21
Financial Management
22-26
Financial Markets
27-29
Marketing
30-34
Consumer Protection
35-36
KKISHOR CHAUHAN
Page | 1
Nature and Signiicance of
Management
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KISHOR CHAUHAN
2 | Page
PRINCIPLES OF MANAGEMENT
Principles of Management
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KISHOR CHAUHAN
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KISHOR CHAUHAN
4 | Page
KISHOR CHAUHAN
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Planning
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KISHOR CHAUHAN
6 | Page
KISHOR CHAUHAN
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM, M.COM, BBA, MBA
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KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM,
M.COM,
BBA, MBA
KISHOR
CHAUHAN
8 | Page
ORGANISING
KISHOR CHAUHAN
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Page | 9
KISHOR CHAUHAN
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM, M.COM, BBA, MBA
10 | P a g e
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KISHOR CHAUHAN
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TH
KESHAV ARORA | 8218490260 | 11TH, 12
, B.COM,
M.COM, BBA, MBA
KISHOR
CHAUHAN
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STAFFING
TH
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, B.COM,
M.COM, BBA, MBA
CHAUHAN
P a g e | 13
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KISHOR CHAUHAN
14 | P a g e
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DIRECTING
KESHAV ARORA | 8218490260 | 11TH, 12THKISHOR
, B.COM,
M.COM, BBA, MBA
CHAUHAN
16 | P a g e
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M.COM,
BBA, MBA
KISHOR
CHAUHAN
P a g e | 17
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM,
BBA, MBA
KISHORM.COM,
CHAUHAN
18 | P a g e
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B.COM,CHAUHAN
M.COM, BBA, MBA
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CONTROLLING
KISHOR CHAUHAN
TH
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20 | P a g e
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FINANCIAL MANAGEMENT
TH
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, 12TH, CHAUHAN
B.COM, M.COM, BBA, MBA
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KISHOR CHAUHAN
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24 | P a g e
KISHOR
CHAUHAN
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M.COM,
BBA, MBA
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FINANCIAL MARKETS
KISHOR CHAUHAN
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KISHOR CHAUHAN
KISHOR CHAUHAN
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KISHOR CHAUHAN
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MARKETING
KISHOR CHAUHAN
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30 | P a g e
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KISHOR CHAUHAN
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32 | P a g e
KISHOR CHAUHAN
KISHORM.COM,
CHAUHAN
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM,
BBA, MBA
P a g e | 33
KISHOR CHAUHAN
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM, M.COM, BBA, MBA
34 | P a g e
CONSUMER PROTECTION
KISHOR CHAUHAN
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KISHOR CHAIUHAN
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM, M.COM, BBA, MBA
36 | P a g e
Keywords to Identify Case Study Based Questions
S.
No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Clue Words in Case Study
Concept Involved
Intangible Force
Achieving Targets
Reducing Cost
Quality of Management
Essence of Management
One Best Method
Management
Efectiveness
Eiciency
Coordination
Coordination
Principle: Science Not Rule of Thumb
Technique: Method Study
Fayol: Principle of Initiative
Taylor: Cooperation Not Individualism
Diferential Piece Wage System
Unity of Direction
Esprit De Corps
Mental Revolution
Encouraging Suggestions from
Employees
Incentive Bonus Plan
One Head One Plan
Replace 'I' with 'WE'
Change in the Outlook of
Management and Workers towards
each other
Primary Function of Management
Type of one of the Functions of
Management
Limitations of a Function
Management
Forward Looking Function
General Guidelines
Speciic Statement
Exact Manner of Doing A Work
Numerical Plan
Prescribed Way of Doing a Task
Framework within which Managerial
and Operative tasks are preformed
Sharing work and authority by
superior with his subordinates
Autonomy/Belief in
Subordinates/Systematic dispersal
of Authority to all levels
Concentration of Authority at Top
Planning
Type of Plan is to be Identiied as per the
given Case study
Planning
Planning/Controlling
Policy
Rule
Procedure
Budget
Method
Organisational structure
Delegation of Authority
Decentralization
Centralization
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M.COM,
BBA, MBA
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CHAUHAN
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25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
level
Occupational Specialisation
Network of Social Relationships
Number of Subordinates that can be
efectively managed by a Superior
Ranking Order of Job Positions
Vertical Movement of Employees
along the Organisational Structure
Horizontal Movement of Employees
along the Organisational Structure
Familiarising New Employees with
Organisation
Training to use Sophisticated/Hi-Tech
Machines
Training Under Master Worker
Training through Collaboration
between Educational Institute and
Business Organisation
Executive Function
Overseeing Employees
Stimulating Employees
Inluencing Employees
Backward Looking Function
Grapevine
Blueprint of Financial Activities
Key Result Areas
If you try to control everything you
may end up controlling nothing
Decision afecting liquidity and
proitability of a business
Decision afecting inancial risk and
proitability of a business
Decisions that relates to fund
requirement both in terms of the
quantum as well as the timings
Decision afecting Growth, Financial
Risk and Proitability of a Business
New Issue Market
Market for Existing Securities
Bridge Financing
Holding Securities in Electronic Form
Marketing through emphasis on low
cost of
Production/Afordability/Availability
Marketing through emphasis on
Good Quality of Product
Marketing through emphasis on
aggressive advertising and sales
promotion
Marketing through emphasis on
Functional Specialisation
Informal Organisation
Span of Management
Hierarchy
Promotion
Transfer
Orientation/Induction Training
Vestibule Training
Apprenticeship Training
Internship Training
Directing
Supervision
Motivation
Leadership
Controlling/Planning
Informal Communication
Financial Planning
Critical Point Control
Management by exception should be
adopted
Short term investment decision/working
capital decision
Capital Structure Decisions
Financial Planning
Capital Budgeting Decisions
Primary Market
Secondary Market
Commercial Paper
Dematerialisation
Production Concept
Product Concept
Selling Concept
Marketing Concept
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M.COM,
BBA, MBA
KISHOR
CHAUHAN
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making an efort to ind wants of
people and fulil them
Marketing through emphasis on
adopting environment friendly
techniques
Image/Goodwill of Business
Set of Controllable Factors/Variables
Ofering products at special price
Ofering products at less than list
price
Personal form of Communication
Paid form of non-personal form of
communication
Part of Brand name which can be
uttered
Part of Brand name which is
unuttered
Registered Brand Name
Social Marketing Concept
Public Relations
Elements of Marketing Mix
Rebate
Discount
Personal Selling
Advertising
Brand Name
Brand Mark
Trade Mark
Values
 Team Work
 Providing Employment
Opportunity
 Concerned for Unemployed Youth
 Development of Backward Areas
 Loyalty
 Responsibility against
Disadvantages Groups
 Commitment
 Sense of Appreciation
 Spirit of Team Work
 Holistic Development of Children
 Empathy towards Workers
 Optimum Use of Resources
 Courtesy
 Team Spirit
 Providing Good Work Culture
 Stand against Social Evils
 Concern for human lives
 Gender Equality
 Ethical Behavior
 Respect for Other’s Opinion
 Fair Trade Practices
 Sympathy
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No Discrimination
Motivation of Employees
Concern for Hygiene
High Level of Sincerity
Respect for Employees Eforts
Respect for all Religions
Respect for Law
Obedience
Sincerity
Gender Parity
Stability
Social Responsibility
Accountability
Honesty
Cooperation
Fair Remuneration
Prosperity
Integrity
Concern for Natural Resources
Building up Conidence among
Customers
 Peace
 Humanity
 Humility
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KISHOR CHAUHAN
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Mental Revolution
Respect for Professional Ethics
Women Empowerment
Harmony
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Initiative
Transparency in Work
Prevention of Malpractices
Honesty in Dealings
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GURU OF ACCOUNTANCY
KESHAV ARORA | 8218490260 | 11TH, 12TH, B.COM, M.COM, BBA, MBA