Fundamentals of Risk Management: Understanding, evaluating and implementing effective risk management, th 6 Edition Part 6: Risk strategy and culture Key questions • What are the features of a risk aware culture (LILAC)? • What are the components of risk maturity of an organization? • What is the importance of risk appetite? • How can risk training and communication be summarized? • What are the features of a risk competency framework? • What are the skills required by risk practitioners (5Cs and CRAM)? Learning outcomes • describe the key features of a risk-aware culture (LILAC) and how the key components are defined and can be measured • describe the components of risk maturity of an organization (4Ns) and the influence on risk management activities (FOIL) • describe the importance of risk appetite and how this can be demonstrated on a risk matrix, together with the risk exposure and risk capacity • review the nature of risk appetite statements and how these can be used to influence decision making within organizations Learning outcomes (continued) • explain the importance of risk training and risk communication and the influence on the risk culture of an organization • summarize the importance of risk training and risk communication, including the use of risk management information systems (RMIS) • explain the features of a risk competency framework and the relationship to plan, implement, measure and learn (PIML) • outline the people skills required by a risk practitioner summarized as communication (5Cs), relationship, analytical and management (CRAM). Risk management context • Architecture, strategy and protocols • Risk architecture • Risk management strategy • Risk management protocols • Risk management manual • Risk management documentation Risk management responsibilities • Allocation of responsibilities • Three lines of defence • Range of responsibilities • Statutory responsibilities of management • Role of the risk manager • Risk architecture in practice • Risk committees Culture and behaviour: steps to successful risk management In order to improve the risk management performance of an organization, a risk management initiative will be required. The nature of this initiative will depend on the size, complexity and nature of the organization. Although there is no single correct approach, there are some of the key steps in achieving successful risk management. Obstacles to successful risk management It is vital that the risk manager identifies barriers to the implementation of the initiative in some detail. There are a number of potential barriers to consider in relation to the successful implementation of a risk management initiative Lack of understanding of value of RM Belief that RM suppresses entrepreneurship Lack of support from senior management Seen as irrelevant – another intitaive Benefits not seen as significant Not sore to business and time consuming Too complicated and over-analytical Unclear responsibilities: external costs resented Separates responsibility from activity Perceived as too static Too expansive – becomes ‘management’ rather than ‘risk management’ Defining risk culture Risk appetite and tolerance Risk appetite, risk exposure and risk capacity Risk appetite is illustrated by way of shaded squares on the risk matrix and the overall risk exposure of the organization is shown as a curved line. This illustration represents risk appetite, exposure and capacity for a risk-averse organization. Risk appetite statements Risk appetite is a reflection of the risk attitude and the risk criteria that have been established by the organization and the risks that it is willing to take. Risk appetite can be a driver of strategy, planning guide for tactics or a set of operating constraints. Risk training and communication • Consistent response to risk • Risk training and risk culture • Risk information and communication • Shared risk vocabulary • Risk information on an intranet • Risk management information systems (RMIS) Risk practitioner skills Risk practitioner competencies • Competency frameworks Range of skills: • Communication • Relationship • Analytical • Management