Introductions • Janice Ciocci, Systems Manager (Con Edison) • Rahul Rodrigues, Systems Manager (Con Edison) • Bennet Tan, Senior Consultant (Cohesive) • Rachita Bhatia, Services Director (Cohesive) 2 Agenda ▪ Con Edison: Who We Are ▪ Maximo at Con Edison ▪ MAS Upgrade Overview ▪ 3 Key Takeaways ▪ Questions / Discussion 3 Consolidated Edison of New York • Con Edison is celebrating its 200 years (1823) • Serving over 10 million customers • Commodities We Support • Gas • Electric • Steam (Empire State building, MET) • Renewable Energy (solar, electric vehicles) • Commitment to provide 100% clean energy solution by 2040 4 Maximo at Con Edison • Asset Information Database Maximo: Past-Present-Future • Work Organization Tools • • • • • • Preventative Maintenance Corrective Maintenance Capital Planning / Scheduling Labor Reporting Job Costs 2023+ 2022 2020 - Steam Distribution - AMI - Capital Tools • Empowering Asset Decisions 2018 • Drives Compliance, Safety & Reliability Since 1998 - Flush Water Treatment - SSO - Environmental Ops • Supply Chain and Vendor Management - Facilities - SBU - S&TO - Construction Services - LNG 5 - Tech. Svcs. - Cranes & Rig. - ChemLab - EH&S - IT - Electric Ops - Construction - Distribution XFMRS - +More MAS Upgrade at Con Edison • Project Objectives • To upgrade Con Edison Maximo from version 7.6.1.2 to Maximo Application Suite 8.9 • Transfer existing integrations and customizations to the new version of Maximo • Provide end user and administrative training to support the version change • Expected Outcome • MAS environments: Development and Test Environments, UAT, Disaster Recovery, Production • Maximo user group trained to understand the changes and work in MAS 8 Project Go Live: September 2023 6 Key Takeaways from Con Edison's MAS Upgrade • Technology • Virtualization vs Containerization • Connected vs Disconnected install impacts • Org Change Management • User Experience • Lessons Learned • Steps to Readiness • Business Benefits • Leveraging new functionality • Looking Ahead Takeaway 1: Assess Technology Related Impacts Infrastructure Virtualization 9 vs. Containerization Infrastructure Master Nodes: ▪3 node minimum ▪Runs core components required for OCP and Kubernetes Worker Nodes: ▪3 node minimum ▪Run applications (Maximo JVM) and several OCP components (ex. Ingress) Each Node is a server. Master 1 api etcd … Worker 2 MX-DEV1-UI MX-DEV1-CR … Master 2 api etcd … Worker 3 MX-DEV2-UI MX-DEV2-CR … Master 3 api etcd … Worker 4 MX-TST-UI-1 MX-TST-UI-2 … Worker N MX-TST-UI-3 MX-TST-UI-4 … Example: Server instance: 4 CPU + 16 GB Ram Infrastructure A conventional installation is termed as a connected deployment. Internet MAS Cluster Internet Security Concerns Servers connected to the internet are vulnerable. Internet MAS Cluster Airgap Architecture Project Challenges • Limited information • Changes to infrastructure • Consider IT processes • Access privileges • MAS Upgrade Takeaway 2: Manage Organizational Change User Experience • New Look & Feel • Field placement changes within Manage • Application Suite administration, User administration external to Manage • Generally minimal changes to functionality * Lessons Learned • Recognize the complexities ahead of time, especially for integrations and mobile solutions • Establish a Training/Sandbox environment early on and grant access to superusers and administrators • Balance upgrade along with other ongoing implementations/enhancements • Prioritize Regression Testing and establish a process for bug fixes in the new version MAS 8 - Steps to Readiness • Recognize and fill skill-related gaps (RedHat, OpenShift container platform etc.) • Learn, share and begin using MAS 8 terminology (for example: Manage vs Maximo) • Promote early exposure to "What's New in MAS" training for users, especially Maximo administrators/super users. • Plan! The upgrade can be complex – review existing infrastructure, integrations, customizations, etc. • Understand and explore changed or additional capabilities within MAS for your organization. Takeaway 3: Realizing Benefits to the Business LOOK AHEAD – Con Ed to deploy 12 Applications that were assessed to address gaps in missing asset management system components ◆ Short- And Long-term Plans with MAS 8 ◆ Capture Missing Asset Data ◆ Faster Bring All Work And Maintenance Scheduling, For Planning And History, Into Single System Structure Process To Capture And Produce Full Life-cycle Cost ◆ ◆ ◆ Supplier familiarity with organization Less organizational impact in system changes and training required Solution works the existing Work Platform and Supply Integrations Less Disruptive ◆ Retirement Of Costly, One-off App’s And Xls Improve Precision Of Modeling And Predictive Analytics Capabilities Faster Value Delivered ▪ Asset detail build Integrates to existing platform and tool sets most rapidly Timely path to increasing effectiveness of predictive maintenance, analytics, and modeling ◆ Most Cost Effective Solution Off line applications create many unnecessary organizational work-around and additional steps to create tasks in multi systems All applications require ongoing support that can be maximized if migrated to Maximo Questions?