Ancient people travel during the old days because of danger, hunger and bad weather.
Facts about History of Tourism
Before the 1950s in Europe, tourism was only a domestic activity with some international travel
between countries.
After WWII, a combination of circumstances gave way to international travel.
Thomas took founded of the first inclusive tours with his use of a chartered train in 1841.
The following are examples of first travel and tourism:
Narrative of Marco Polo in the 13th century.
Grand Tour of the British aristocracy to Europe in the 18th century.
Journeys of David Livingstone through Africa in the 19th century.
Oldest mode of transportation is walking.
Tourism is one of the largest and development, particularly in many developing countries.
Cicerones are the esteemed guides during the Roman Empire.
Facts about Tour Guides:
They take tourists around the places of interest, on foot or on the bus.
They are expected to impart information to the guests during the tour.
They manage and constantly accompanies local or foreign tourists and other visitors within the
country.
Rolling tour - tour conducted while riding on a motorcoach
Abraham Maslow – proponent of the Hierarchy of Needs
Specialist Guide – tour guide who specializes in some areas such as arts, architecture, churches, flora and
fauna, mountains, etc.
Driver-Guide - a tour guide and driver at the same time.
Indigenous Guide – a tour guide who is a member of a tribe, a native of a certain community who has a deep
understanding of the cultural background of the people.
Transfer Guide - in charge of the meet and greet of tourists and guests. He also takes charge of the baggage
and luggage to be transferred from point of arrival to point of send-offs.
Tour Escort - accompanies the tourist from the point of origin to the point of destinations and return to the point
of origin acting as coordinators of the tour activities for a specified number of days stated in the tour
package.
City Guide - does a city guiding and points the many different highlights of a city
4A’s of Tourism means Accommodation, Accessibility, Amenities and Attractions
Domestic visitor - is a Filipino, who lives in the Philippines and takes a business trip to Cebu City.
Amenities are structures that need to be built to cater for tourists. It is a special “little extra” a business does to attract and
keep customers. Example: banks, post offices, shops, care hire
Negative Attraction - It is a classification of Attraction wherein an attribute of an area that tends to make some tourists not
consider visiting the destination because of issues like pollution, crime, prostitution and other environmental
problem in the area.
The difference between Primary and Secondary Attraction is that Primary Attraction is the main reason for the visiting
tourists to a destination while Secondary Attraction has tourist appeal but are not the primary reason for visiting a location
or destination.
sector of tourism Industry
Transportation
Spa and Wellness
Museum Tour - visit the museums as their main part of the tour.
churches, religious statues, worship - Pilgrimage Tour
Travel Trade
Eco-Tour - fond of hard activities like hiking, sky walking, zip line and canyoneering
Tour Commentary - Refers to information provided by the Tour Guide to tour group members as part of a tour.
Required - My name is Krys. On behalf of MJJC Tour Agency I'd like to welcome you all to Cebu City. The bus
ride to your hotel Wonderland takes you about fifteen minutes. Right now I'd like to take a minute to
familiarize you with the area and tell a brief safety precaution. You have to fasten safety belts and
remain seated until we reach our destination.
Requested - Guest: Where are we going to eat for our snacks?
Tour Guide: We will have our snacks at Terraza Lakeside Restaurant.
Guest: What are their specialties and what do they serve?
Tour Guide: Chef serves up delicious dishes both local and international including his own twists to the
specialties of the region, Kapeng Barako or Tsokolateng Ala E!
Optional - So as we’re trekking, a brief trivia, Malalison has been popularly called the “Batanes of Antique”. One version
of the local legend has it that the islands of Culasi were the three children of Madja-as and Kanlaon, namely Batbatan,
Maningning, and Mararison. Maningning was the lazy beautiful sister, Batbatan the disrespectful one, and Mararison the
disobedient one. They were punished and kept away from their mother, Madja-as.You’ll see these three islands when you
climb the summit of Mount Madja-as, the highest peak in Panay Island.
Tour guiding profession are often driven by the reality that this is one way of travelling for free and getting paid.
Good eye contact is very important way of communication.
In delivering a commentary a tour guide should SMILE, GREET, talk yourself and the coach captain to the tourist on
board.
Always end your tour by thanking the guests for joining the tour and visiting the country.
Familiarization of the site will always be an advantage for a tour guide to have enough valid, up-to-date information about
the area or sites to be visited as part of the tour itinerary.
Leadership, Communication, Listening, Research and Delivery are the skills needed in making a commentary.
The following are tips for an effective tour commentary:
Listen carefully to questions and other concerns.
Voice should be audible.
Prepare yourself for questions to be asked.
Itinerary - It is a planned route or journey that includes the program or movements of the guests as they embark on a
tour.
Tour Package - It comprises transport and accommodation that advertised and sold together by a vendor known as a tour
operator.
Moment of Truth - This is where the first impression is developed by guests towards the suppliers of services.
Visa - No individual can enter another country without this important stamped Document shown in their passport.
Air Ticket - A very important travel document stating what flight schedule, date of flight, where is the destination, name
of passenger and baggage allowance.
Proper decorum - A tour guide must not take sides to any of the guest, suppliers of services and other concerns that needs
to be solved should act as a peace keeper.
Stages of Tour Guiding Technique
Pre Tour - reviews the rooming list and tour itinerary of the guests
Tour Proper - gives reminders on the next activity/movement for the tourists
Tour Proper - checks seats for items left behind
Post Tour - prepared the tour files for over all Evaluation
Complaints Management - investigate because of the complain of the guest.
Tour Proper - checks the type, size and condition of motor vehicle, route and traffic conditions when sending off the
guests.
Tour Proper - alerts the guests for an approaching sight of interest and give appropriate commentary only when sight is
visible.