Bama Manivannan
W/O R . Manivannan
D/No 1/446, Vallathirakkottai (post)
Alangudi (TK), Pudukkottai(District), TamilNadu
India. Pin code: 622303
Mobile: +91 9715515474 Alternative Mobile: +91 9884208979
Email: bamarm30482@gmail.com
OBJECTIVE
To involve in some innovative work that will put my practical use, broaden the horizons of my skills and
understanding and to contribute towards the organization goal.. To be employed as an insurance agent at one of
the largest insurance companies in the India and to work in an environment conducive to the improvement of my
skills..
SKILLS
● Executive team leadership
● Client/vendor relations
● Problem solving
● Process improvement
● Marketing/productline
● Strong ability & persuade
devlopment
customer
PROFESSIONAL EXPERIENCE
ICICI PRUDENTIAL LIFE INSURANCE , PUDUKOTTAI, web: http:// iciciprulife.com
INSURANCE ADVISOR
May 2013 to Present
• Communicating with clients and explaining them the merits of Insurance Policies.
• Following up the clients who inquired about the insurance policies.
• Following up the old clients and renew or suggest them the new policies according to their requirement and
budget.Provide solutions to the client in case of any risk situation and offer them appropriate risk management.
• Supervise the renewal process for existing clients. Meeting the company goals and assisting the team.
ATHIKALATHU ALANGARA MALIGAI , PUDUKOTTAI, web: http:// athikalathualangaramaligai.com
HR CUSTOMER CARE REPRESENTATIVE
2017 to 2019
• Works partially under direct supervision and mostly independently under established procedures to accomplish
assigned tasks.Respond to Sales Manager and General Manager request for customers service issues.Develops
and maintains positive customer relationships.
• Respond to Shop complaints and service-related inquiries professionally and compassionately and work with
Shop Care management team to successfully address escalated concerns.
• Professionally handle incoming requests from Shop and ensure tools and resources are best utilized to resolve
concerns. Maintain a balance between company policy and Shop benefit in decision making, Operate as the
lead point of contact for any and all matters
• Support department quality assurance program by meeting Shop Care dashboard performance standards,
service response time objectives across all contact channels
KURUNCHI NURSERY & PRIMARY SCHOOL, PUDUKOTTAI
TEACHER
JULY 2005 to August 2010
• Ensured that students were welcomed into a positive environment conducive to learning. Established positive
relationships with students and provided tutoring when necessary.
• Assessed student progress and adjusted lesson plans based on student abilities. Assembled detailed daily lesson
plans in accordance with curriculum guidelines.
• Planned classroom activities and arranged for class field trips when appropriate. Taught a variety of subjects
including mathematics history and basic science. Reviewed student assignments and provided a fair evaluation
of all work.Monitored progress on national and state testing.
• Assisted with the selection of classroom materials. Maintained an inventory of classroom supplies.
• Offered constructive feedback to students and parents. Responded to inquiries from parents.
• Participated in regular meetings with the administrator to provide input. Delegated some responsibilities to
classroom teaching assistants. Handled disciplinary issues in accordance with school guidelines.
PROFESSIONAL COURSES AND CERTIFICATIONS
Graduate
Master of Business Administration (MBA), Human Resources
Certificate
Annamalai University, India
Graduate
Bachelor of Commerce (B.COM)
Certificate
Annamalai University, India
HSC
Higher Secondary, COMMERCE & STATICS
Certificate
Ranee’s Girls Higher Secondary School, Pudukottai, Tamil Nadu, India.
SSLC
Secondary School Leaving Certificate
Certificate
Ranee’s Girls Higher Secondary School, Pudukottai, Tamil Nadu, India.
SOFTWARE PROFICIENCY
Advance level in MS Office, Operating System
2010
2007
2000
1998
PERSONAL DETAILS
Date of Birth: 30-April-1982.
Gender : Female
Husband Name : Mr R.Manivannan
Marital Status: Married.
Nationality: Indian.
Languages Known: English, Tamil
Agent License No: 751-9440114.
Issued by ICICI PRUDENTIAL LIFE INSURANCE
Joining Period: Immediately(ASAP)
DECLARATION:
I hereby declare that the details furnished above are true and correct to the best of my knowledge.
Date:
Place: